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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待签收退回</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待签收退回</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. <div>
  127. <div style="width: 100%; padding: 10px">
  128. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  129. data-pagination="true">
  130. <thead>
  131. <tr>
  132. <!-- <th data-checkbox="true"></th> -->
  133. <th data-align="center" data-formatter="serialNumber">序号</th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  135. 工单单号
  136. </th>
  137. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  138. 诉求标题
  139. </th>
  140. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  141. 来电内容
  142. </th>
  143. <!-- <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th> -->
  146. <th data-field="UserName" data-align="center">
  147. 受理人
  148. </th>
  149. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  150. 办理状态
  151. </th>
  152. <!--<th
  153. data-field="FilePath"
  154. data-formatter="setCode"
  155. data-align="center"
  156. >
  157. 录音
  158. </th>-->
  159. <!-- <th data-field="OverState" data-formatter="OverTime" data-align="center">
  160. 时限
  161. </th> -->
  162. <!-- <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  163. 办理时限
  164. </th> -->
  165. <th data-field="TFDBACKTIME_BF" data-align="center">
  166. 应办结时限
  167. </th>
  168. <th data-field="SEND_CONTENT" data-align="center">
  169. 交办意见
  170. </th>
  171. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  172. 操作
  173. </th>
  174. </tr>
  175. </thead>
  176. <tbody class="list"></tbody>
  177. </table>
  178. </div>
  179. </div>
  180. </div>
  181. </div>
  182. <!--下载框-->
  183. <div class="t-shade lyxz">
  184. <div class="shade_k">
  185. <div class="shade_title">
  186. <span>录音播放与下载<srong class="cknum"></srong></span>
  187. <span class="setwin gbly"><a>x</a></span>
  188. </div>
  189. <div class="shade_content">
  190. <div class="Ly_box audiojs"></div>
  191. </div>
  192. </div>
  193. </div>
  194. <input type="hidden" id="PID" />
  195. <input type="hidden" id="Dpment" />
  196. </div>
  197. <script src="../js/layui/layui.js"></script>
  198. <script src="../js/bootstrap-select.js"></script>
  199. <script src="../css/laydate/laydate.js"></script>
  200. <script src="../My97DatePicker/WdatePicker.js"></script>
  201. <script src="../js/zTree/jquery.ztree.core.js"></script>
  202. <script src="../js/search/screen.js"></script>
  203. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  204. <script>
  205. var wid = helper.request.queryString("states");
  206. if (wid) {
  207. $("#state").val(wid);
  208. }
  209. $(document).ready(function () {
  210. load();
  211. laydate.skin("blue");
  212. laydate({
  213. elem: "#starttime",
  214. event: "focus",
  215. });
  216. laydate({
  217. elem: "#endtime",
  218. event: "focus",
  219. });
  220. });
  221. //关闭录音弹出
  222. $(".gbly").click(function () {
  223. $(".lyxz").removeClass("cx");
  224. $("audio")[0].pause();
  225. });
  226. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  227. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  228. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  229. });
  230. //获取查询信息
  231. function load() {
  232. //坐席
  233. var usercodeID = "";
  234. var usercode_ = $("#ZX").val(); //坐席
  235. if (usercode_ != null) {
  236. $(usercode_).each(function (i, n) {
  237. var obj1 = "";
  238. obj1 = n + ",";
  239. usercodeID += obj1;
  240. });
  241. } else {
  242. usercodeID = "";
  243. }
  244. // 调度员
  245. var ddusercodeID = "";
  246. var ddusercode_ = $("#yardman").val(); //坐席
  247. if (ddusercode_ != null) {
  248. $(ddusercode_).each(function (i, n) {
  249. var obj2 = "";
  250. obj2 = n + ",";
  251. ddusercodeID += obj2;
  252. });
  253. } else {
  254. ddusercodeID = "";
  255. }
  256. //先销毁表格
  257. $("#orderlist").bootstrapTable("destroy");
  258. //初始化表格,动态从服务器加载数据
  259. $("#orderlist").bootstrapTable({
  260. method: "get", //使用get请求到服务器获取数据
  261. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  262. contentType: "application/x-www-form-urlencoded",
  263. striped: true, //表格显示条纹
  264. pagination: true, //启动分页
  265. pageSize: 10, //每页显示的记录数
  266. pageNumber: 1, //当前第几页
  267. pageList: [10, 20, 50, 100], //记录数可选列表
  268. search: false, //是否启用查询
  269. showColumns: false, //显示下拉框勾选要显示的列
  270. showRefresh: false, //显示刷新按钮
  271. sidePagination: "server", //表示服务端请求
  272. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  273. //设置为limit可以获取limit, offset, search, sort, order
  274. queryParamsType: "undefined",
  275. queryParams: function queryParams(params) {
  276. //设置查询参数
  277. var param = {
  278. page: params.pageNumber,
  279. pagesize: params.pageSize,
  280. workid: $("#wids").val(),
  281. state: $("#state").val(), //=工单状态
  282. type: $("#type").val(), //=工单类型
  283. bigtype: $("#bigtype").val(), //=大类别
  284. smalltype: $("#smalltype").val(), //=小类别
  285. key: $("#key").val(), //=关键字
  286. tel: $("#tel").val(), //=客户电话
  287. name: $("#name").val(), //=客户名称
  288. // usercode: "",
  289. usercode: usercodeID, //=坐席工号
  290. ddusercode: ddusercodeID,
  291. keyid: $("#keyid").val(), //=关键词id
  292. source: $("#source").val(), //=来源&
  293. starttime: $("#starttime").val(), //=开始时间
  294. endtime: $("#endtime").val(), //=结束时间
  295. deptid: $("#PID").val(),
  296. type: $("#type").val(),
  297. tab: 11, // 待审转办
  298. sourcearea: $("#sourceAreas").val(), //区域
  299. jianhang: 0,
  300. phoneType: 2, // 12345来电
  301. token: $.cookie("token"),
  302. };
  303. return param;
  304. },
  305. onLoadSuccess: function (data) {
  306. //加载成功时执行
  307. // layer.msg("加载成功");
  308. //console.log(data);
  309. },
  310. onLoadError: function () {
  311. //加载失败时执行
  312. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  313. },
  314. });
  315. }
  316. //状态
  317. function States(val, row) {
  318. var html = "";
  319. switch (val + "") {
  320. case "0":
  321. html = "新工单";
  322. if (row.F_IsReturn == 1) {
  323. html = "新工单(回退)";
  324. }
  325. break;
  326. case "1":
  327. html = "待交办";
  328. break;
  329. case "2":
  330. html = '<span style="color:#FF0000;">待查收</span>';
  331. break;
  332. break;
  333. case "3":
  334. html = "退回审核中";
  335. break;
  336. case "4":
  337. html = "办理中";
  338. break;
  339. case "5":
  340. html = "延时审核";
  341. break;
  342. case "6":
  343. html = "已办理";
  344. break;
  345. case "7":
  346. html = "已回访";
  347. break;
  348. case "8":
  349. html = "重办中";
  350. break;
  351. case "9":
  352. html = "已结案";
  353. break;
  354. case "11":
  355. html = "重办待交办";
  356. break;
  357. }
  358. return html;
  359. }
  360. //时限
  361. function OverTime(val, row) {
  362. if (val == 1) {
  363. return (
  364. '<div class="" style="cursor: pointer;">' +
  365. '<span class="Greens">' +
  366. row.GapTime +
  367. "</span>" +
  368. "</div>"
  369. );
  370. } else if (val == 2) {
  371. return (
  372. '<div class="" style="cursor: pointer;">' +
  373. '<span class="Yellows">' +
  374. row.GapTime +
  375. "</span>" +
  376. "</div>"
  377. );
  378. } else if (val == 3) {
  379. return (
  380. '<div class="" style="cursor: pointer;">' +
  381. '<span class="Reds">' +
  382. row.GapTime +
  383. "</span>" +
  384. "</div>"
  385. );
  386. }
  387. }
  388. //办理时限
  389. function BanTime(val) {
  390. if (val) {
  391. var time = val.substring(0, val.indexOf(" "));
  392. return (
  393. '<div class="" style="cursor: pointer;">' +
  394. "<span>" +
  395. time +
  396. "</span>" +
  397. "</div>"
  398. );
  399. }
  400. }
  401. //音频
  402. function setCode(val) {
  403. if (val) {
  404. return (
  405. '<div class="imgs" style="cursor: pointer;">' +
  406. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  407. val +
  408. '" />' +
  409. "</div>"
  410. );
  411. } else {
  412. return "";
  413. }
  414. }
  415. // 序号
  416. function serialNumber(val, row, index) {
  417. return index + 1;
  418. }
  419. function GetCont(val) {
  420. if (val) {
  421. var str = "<div ";
  422. if (val.length > 10) {
  423. str = str + ' title="' + val + '" ';
  424. val = val.substr(0, 10) + "...";
  425. }
  426. return str + ">" + val + "</div>";
  427. } else {
  428. return "";
  429. }
  430. }
  431. //操作
  432. function Dispose(val, row) {
  433. var Rows = row.Buttons;
  434. // alert(row.F_WorkOrderId);
  435. var WorkOrderId = row.F_WorkOrderId;
  436. var html = '';
  437. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  438. for (var i = 0; i < Rows.length; i++) {
  439. if (Rows[i].key != 21) {
  440. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  441. if (html1) {
  442. html1 = html1.replace("data", val);
  443. }
  444. html += html1;
  445. }
  446. }
  447. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  448. return html;
  449. }
  450. //转派
  451. function redeploy(WorkOrderId) {
  452. layer.open({
  453. type: 2,
  454. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  455. title: "转派",
  456. area: ["85%", "80%"], //宽高
  457. });
  458. }
  459. //查看详情
  460. function ckxq(str) {
  461. layer.open({
  462. type: 2,
  463. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  464. title: "工单详情",
  465. area: ["100%", "100%"], //宽高
  466. });
  467. }
  468. //编辑
  469. function bj(str) {
  470. layer.open({
  471. type: 2,
  472. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  473. "&workType=jb", //iframe的url,no代表不显示滚动条
  474. title: "编辑工单",
  475. area: ["95%", "95%"], //宽高
  476. });
  477. }
  478. //删除
  479. function move(str) {
  480. layer.confirm(
  481. "确定删除工单?", {
  482. btn: ["是", "否"], //按钮
  483. },
  484. function () {
  485. $.post(
  486. huayi.config.callcenter_url +
  487. "WorkOrder/DelWorkOrder", {
  488. ids: str,
  489. token: $.cookie("token"),
  490. },
  491. function (result) {
  492. result = JSON.parse(result);
  493. if (result.state.toLowerCase() == "success") {
  494. layer.msg("删除成功");
  495. load();
  496. }
  497. }
  498. );
  499. }
  500. );
  501. }
  502. ////删除
  503. function withdraw(str) {
  504. layer.confirm(
  505. "确定撤回?", {
  506. btn: ["是", "否"], //按钮
  507. },
  508. function () {
  509. $.post(
  510. huayi.config.callcenter_url +
  511. "WorkOrder/WithdrawDWorkOrder", {
  512. workorderid: str,
  513. token: $.cookie("token"),
  514. },
  515. function (result) {
  516. result = JSON.parse(result);
  517. if (result.state.toLowerCase() == "success") {
  518. layer.msg("撤回成功");
  519. load();
  520. }
  521. }
  522. );
  523. }
  524. );
  525. }
  526. //提交
  527. function tj(str) {
  528. layer.confirm(
  529. "确定要提交工单么?", {
  530. btn: ["确定", "取消"], //按钮
  531. },
  532. function () {
  533. //请求后台数据
  534. /*发送请求*/
  535. $.post(
  536. huayi.config.callcenter_url +
  537. "WorkOrder/SubmitWorkOrder", {
  538. ids: str,
  539. token: $.cookie("token"),
  540. },
  541. function (result) {
  542. result = JSON.parse(result);
  543. if (result.state.toLowerCase() == "success") {
  544. layer.msg("提交成功");
  545. load();
  546. }
  547. }
  548. );
  549. }
  550. );
  551. }
  552. //交办
  553. function jb(str) {
  554. layer.open({
  555. type: 2,
  556. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  557. title: "工单交办",
  558. area: ["87%", "80%"], //宽高
  559. });
  560. }
  561. //领导批示
  562. function lader(str) {
  563. layer.open({
  564. type: 2,
  565. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  566. title: "领导批示",
  567. area: ["60%", "80%"], //宽高
  568. });
  569. }
  570. //市长批示
  571. function city(str) {
  572. layer.open({
  573. type: 2,
  574. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  575. title: "领导批示",
  576. area: ["60%", "80%"], //宽高
  577. });
  578. }
  579. //办理
  580. function bl(str) {
  581. layer.open({
  582. type: 2,
  583. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  584. title: "办理工单",
  585. area: ["60%", "80%"], //宽高
  586. });
  587. }
  588. //督办
  589. function Supervision(str) {
  590. layer.open({
  591. type: 2,
  592. content: "../CommonHtml/Supervision_.html?wid=" +
  593. str +
  594. "&type=1", //iframe的url,no代表不显示滚动条
  595. title: "督办",
  596. area: ["60%", "80%"], //宽高
  597. });
  598. }
  599. //督查
  600. function Supervision_(str) {
  601. layer.open({
  602. type: 2,
  603. content: "../CommonHtml/Supervision_.html?wid=" +
  604. str +
  605. "&type=2", //iframe的url,no代表不显示滚动条
  606. title: "监察",
  607. area: ["60%", "80%"], //宽高
  608. });
  609. }
  610. //强制结案
  611. function StrongLawsuit(str) {
  612. layer.open({
  613. type: 2,
  614. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  615. title: "强制结案",
  616. area: ["60%", "80%"], //宽高
  617. });
  618. }
  619. //回退BackDtail
  620. function BackDtail(str) {
  621. layer.open({
  622. type: 2,
  623. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  624. title: "工单回退",
  625. area: ["60%", "80%"], //宽高
  626. });
  627. }
  628. //查收
  629. function cs(str) {
  630. layer.confirm(
  631. "确定要查收?", {
  632. btn: ["是", "否"], //按钮
  633. },
  634. function () {
  635. $.post(
  636. huayi.config.callcenter_url +
  637. "WorkOrder/ReceiveWorkOrder", {
  638. workorderid: str,
  639. token: $.cookie("token"),
  640. },
  641. function (result) {
  642. result = JSON.parse(result);
  643. if (result.state.toLowerCase() == "success") {
  644. layer.msg("查收成功");
  645. load();
  646. }
  647. }
  648. );
  649. }
  650. );
  651. }
  652. //收回
  653. function sh(str) {
  654. layer.confirm(
  655. "确定要回收?", {
  656. btn: ["是", "否"], //按钮
  657. },
  658. function () {
  659. $.post(
  660. huayi.config.callcenter_url +
  661. "WorkOrder/TakeBackWorkOrder", {
  662. workorderid: str,
  663. token: $.cookie("token"),
  664. },
  665. function (result) {
  666. result = JSON.parse(result);
  667. if (result.state.toLowerCase() == "success") {
  668. layer.msg("回收");
  669. load();
  670. }
  671. }
  672. );
  673. }
  674. );
  675. }
  676. //强制回收
  677. function recycles() {
  678. layer.confirm("确定要强制退回吗?", {
  679. btn: ["是", "否"], //按钮
  680. });
  681. }
  682. //退回申请
  683. function th(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: "申请退回工单",
  688. area: ["60%", "80%"], //宽高
  689. });
  690. }
  691. //审核退回申请
  692. function shth(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: "审核退回申请",
  697. area: ["60%", "80%"], //宽高
  698. });
  699. }
  700. //办理
  701. // function th(str) {
  702. // layer.open({
  703. // type: 2,
  704. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. // title: '办理工单',
  706. // area: ['35%', '30%'], //宽高
  707. // });
  708. // }
  709. //申请延时
  710. function ys(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: "申请延时",
  715. area: ["60%", "80%"], //宽高
  716. });
  717. }
  718. //审核申请延时
  719. function shys(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: "审核延时申请",
  724. area: ["60%", "80%"], //宽高
  725. });
  726. }
  727. //诉求回访
  728. function hf(str) {
  729. layer.open({
  730. type: 2,
  731. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  732. title: "工单回访",
  733. area: ["60%", "80%"], //宽高
  734. });
  735. }
  736. //重办工单
  737. function cb(str) {
  738. layer.open({
  739. type: 2,
  740. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  741. "&workType=cb", //iframe的url,no代表不显示滚动条
  742. title: "重办工单",
  743. area: ["95%", "95%"], //宽高
  744. });
  745. }
  746. //结案
  747. function Lawsuit(str) {
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "诉求单结案",
  752. area: ["60%", "80%"], //宽高
  753. });
  754. }
  755. //驳回重办
  756. function bhcb(str) {
  757. //回退BackDtail
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  761. title: "驳回重办",
  762. area: ["60%", "80%"], //宽高
  763. });
  764. }
  765. //转督办
  766. function zdb(str, row) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/superTrunl.html?wid=" + str,
  770. title: "督办工单",
  771. area: ["60%", "80%"], //宽高
  772. });
  773. }
  774. $(".Appeal").click(function () {
  775. layer.open({
  776. type: 2,
  777. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  778. title: "新增诉求",
  779. area: ["85%", "80%"], //宽高
  780. });
  781. });
  782. //上传文件
  783. function upload() {
  784. if (document.getElementById("upFile").files.length > 0) {
  785. var formData = new FormData();
  786. formData.append(
  787. "upFile",
  788. document.getElementById("upFile").files[0]
  789. );
  790. formData.append("token", $.cookie("token"));
  791. $.ajax({
  792. url: huayi.config.callcenter_url +
  793. "/WorkOrder/UploadFile",
  794. type: "POST",
  795. data: formData,
  796. /**
  797. *必须false才会自动加上正确的Content-Type
  798. */
  799. contentType: false,
  800. /**
  801. * 必须false才会避开jQuery对 formdata 的默认处理
  802. * XMLHttpRequest会对 formdata 进行正确的处理
  803. */
  804. processData: false,
  805. success: function (result) {
  806. document.getElementById(
  807. "upFile"
  808. ).outerHTML = document.getElementById(
  809. "upFile"
  810. ).outerHTML;
  811. $("#upFile").change(function () {
  812. upload();
  813. });
  814. var r = $.parseJSON(result);
  815. if (r.state.toLowerCase() == "success") {
  816. $(".fjnr").text(r.data);
  817. $("#scfj").show();
  818. }
  819. },
  820. });
  821. } else {
  822. layer.confirm("请上传文件!", {
  823. btn: ["确定"],
  824. });
  825. }
  826. }
  827. //来源
  828. function LY(obj) {
  829. obj.empty();
  830. obj.append(
  831. '<option selected="selected" value="">请选择</option>'
  832. );
  833. $.getJSON(
  834. huayi.config.callcenter_url +
  835. "Dictionary/GetDicValueListById", {
  836. token: $.cookie("token"),
  837. id: 1,
  838. },
  839. function (data) {
  840. if (data.state.toLowerCase() == "success") {
  841. var content = data.data;
  842. $(content).each(function (i, n) {
  843. $(
  844. "<option value='" +
  845. n.F_ValueId +
  846. "'>" +
  847. n.F_Value +
  848. "</option>"
  849. ).appendTo(obj);
  850. });
  851. }
  852. }
  853. );
  854. }
  855. //类别
  856. function LB(obj) {
  857. obj.empty();
  858. obj.append(
  859. '<option selected="selected" value="">请选择</option>'
  860. );
  861. $.getJSON(
  862. huayi.config.callcenter_url +
  863. "Dictionary/GetDicValueListById", {
  864. token: $.cookie("token"),
  865. id: 2,
  866. },
  867. function (data) {
  868. if (data.state.toLowerCase() == "success") {
  869. var content = data.data;
  870. $(content).each(function (i, n) {
  871. $(
  872. "<option value='" +
  873. n.F_ValueId +
  874. "'>" +
  875. n.F_Value +
  876. "</option>"
  877. ).appendTo(obj);
  878. });
  879. }
  880. }
  881. );
  882. }
  883. // 主题
  884. function ZT(obj) {
  885. obj.empty();
  886. obj.append(
  887. '<option selected="selected" value="">请选择</option>'
  888. );
  889. $.getJSON(
  890. huayi.config.callcenter_url +
  891. "Dictionary/GetDicValueListById", {
  892. token: $.cookie("token"),
  893. id: 3,
  894. },
  895. function (data) {
  896. if (data.state.toLowerCase() == "success") {
  897. var content = data.data;
  898. $(content).each(function (i, n) {
  899. $(
  900. "<option value='" +
  901. n.F_ValueId +
  902. "'>" +
  903. n.F_Value +
  904. "</option>"
  905. ).appendTo(obj);
  906. });
  907. }
  908. }
  909. );
  910. }
  911. function tree() {
  912. $.get(
  913. huayi.config.callcenter_url + "Department/GetDeptList", {
  914. token: $.cookie("token"),
  915. // "pid": pid
  916. },
  917. function (result) {
  918. result = $.parseJSON(result);
  919. $.fn.zTree.init(
  920. $("#addTreeDemo"),
  921. setting1,
  922. result.data
  923. ); //实例化树形图
  924. }
  925. );
  926. }
  927. var setting1 = {
  928. data: {
  929. key: {
  930. name: "F_DeptName",
  931. },
  932. simpleData: {
  933. enable: true,
  934. idKey: "F_DeptId",
  935. pIdKey: "F_PartentId",
  936. rootPId: 0,
  937. },
  938. },
  939. callback: {
  940. onClick: zTreeOnClick,
  941. },
  942. };
  943. function zTreeOnClick(event, treeId, treeNode) {
  944. if (treeNode.level >= 1) {
  945. $(".inps").val(treeNode.F_DeptName);
  946. $("#PID").val(treeNode.F_DeptId);
  947. $("#Dpment").val(treeNode.F_DeptName);
  948. $(".Cleans").show();
  949. }
  950. }
  951. $(".exportFile").click(function () {
  952. var usercode_ = $("#ZX").val(); //坐席
  953. if (usercode_ != null) {
  954. $(usercode_).each(function (i, n) {
  955. var obj1 = "";
  956. obj1 = n + ",";
  957. usercodeID += obj1;
  958. });
  959. } else {
  960. usercodeID = "";
  961. }
  962. // 调度员
  963. var ddusercodeID = "";
  964. var ddusercode_ = $("#yardman").val(); //坐席
  965. if (ddusercode_ != null) {
  966. $(ddusercode_).each(function (i, n) {
  967. var obj2 = "";
  968. obj2 = n + ",";
  969. ddusercodeID += obj2;
  970. });
  971. } else {
  972. ddusercodeID = "";
  973. }
  974. var workid = $("#wids").val()
  975. var key = $("#key").val() //=关键字
  976. var tel = $("#tel").val() //=客户电话
  977. var name = $("#name").val() //=客户名称
  978. var usercode = usercodeID //=坐席工号
  979. var ddusercode = ddusercodeID
  980. var source = $("#source").val() //=来源&
  981. var starttime = $("#starttime").val() //=开始时间
  982. var endtime = $("#endtime").val() //=结束时间
  983. var deptid = $("#PID").val()
  984. var type = $("#type").val() //=工单类型
  985. var bigtype = $("#bigtype").val()
  986. var smalltype = $("#smalltype").val() //=小类别
  987. var sourcearea = $("#sourceAreas").val() //区域
  988. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  989. var tab = 11;
  990. var keyid = $("#keyid").val() //=关键词id
  991. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  992. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  993. key +
  994. "&tel=" +
  995. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  996. source +
  997. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  998. sourcearea +
  999. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1000. window.location.href = url;
  1001. })
  1002. </script>
  1003. </body>
  1004. </html>