AnYang_UI/WebUI/CallCenterWe.../js/index.js

var isFirstShowTopMsg = true;
$(document).ready(function () {
    if ($.cookie("token") == null) {
        window.location.href = "index.html";
    }
    getnew();
    domainPrompt();
    // 历史工单
    loadOld();
    // 一键转接
    getkeyTransferData();
    // 来电弹屏
    laydate.skin("blue");
    laydate({
        elem: "#old_startTime",
        event: "focus",
    });
    laydate({
        elem: "#old_endTime",
        event: "focus",
    });
    laydate({
        elem: "#con_startTime",
        event: "focus",
    });
    laydate({
        elem: "#con_endTime",
        event: "focus",
    });
    laydate({
        elem: '#comprehensiveContentStarttime',
        event: 'focus',
        istime: true,
        format: 'YYYY-MM-DD hh:mm:ss'
    });
    laydate({
        elem: '#comprehensiveContentEndtime',
        event: 'focus',
        istime: true,
        format: 'YYYY-MM-DD hh:mm:ss'
    });
    //获取消息
    getTopMsgs();
    //获取电话类别
    getPhoneType($("#phonetype"));
    //弹屏右侧切换效果
    // $(".ldtp-cr ul.ld-service li").click(function () {
    //     $(this).addClass("cr-click").siblings().removeClass("cr-click");
    //     loadOld();
    // });

    //最大化 最小化效果
    //最小化
    $(".minClosed").click(function () {
        $(".ldtp-con").removeClass("fadeInDown");
        $(".ldtp-con").addClass("fadeOutUp");
        $(".ldtp-con").css("display", "none");
        $(".maxOpen").show();
        $(".maxOpen").addClass("fadeInDown");
    });
    if ($.cookie("code") == "spdbzy") {
        layer.open({
            type: 2,
            content: "./callout/videoCall.html", //iframe的url，no代表不显示滚动条
            title: "视频通话窗口",
            shade: 0,
            offset: "rb",
            area: ["22%", "65%"], //宽高
        });
    }

    //最大化
    $(".maxOpen").click(function () {
        //触发来电类型第一个 点击；测试用
        $(".ldtp-con").removeClass("fadeOutUp");
        $(".ldtp-con").addClass("fadeInDown");
        $(".ldtp-con").css("display", "block");
        $(".maxOpen").hide();
        $(".maxOpen").removeClass("fadeInDown");
        $(".maxOpen").addClass("fadeInDown");
        $(".first").removeClass("first");
        $(".ldtp-con").addClass("first");
    });
    //关闭弹框
    $(".Bacha").click(function () {
        //清除来电类型样式
        $("#dicValueList li").find("label").removeClass("checkedDept");
        $(".ldtp-con").removeClass("fadeInDown");
        $(".ldtp-con").addClass("fadeOutUp");
        $(".ldtp-con").css("display", "none");
        $(".repoConte").hide();
        $(".comprehensiveContent").hide();
        Clean();
        $(".SayBusy").addClass("active");
        $(".SayFree").removeClass("active");
        $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
        $(".hwzt").text("空闲");
        $("#isml").val(0);
        SetStateCookie(0);
        obj.Type = "SayFree";
        Send();
    });
    //顶部小头像
    var little_pic = $(".head-pic .hp-box img").attr("src");
    $(".maxOpen li .photo img").attr("src", little_pic);
    //点击左侧菜单来电弹屏显示
    $(".tantan").click(function () {
        $(".maxOpen").trigger("click");
        $(".head-pic .lahei .la-before").show();
        $(".head-pic .lahei .la-after").hide();
    });

    //点击挂断
    $(".head-pic .td-call .take").click(function () {
        //obj.Type = "DropCall";
        obj.Type = "TurnIvr";
        obj.AgentID = $.cookie("zx_user");
        obj.AgentExten = $.cookie("extno");
        obj.IvrName = "MYD";
        obj.IvrPos = "1";
        Send();
    });

    //点击拉黑事件
    $(".head-pic .lahei .la-before").click(function () {
        if (!$(".hidTel").val()) {
            layer.confirm("来电号码为空！", {
                btn: ["确定"],
            });
            return;
        }
        $("#time-word").val("");
        $(".ldtp-con .hei-list").show();
    });
    //拉黑输入框事件
    $(".hei-list .bacha").click(function () {
        $(".ldtp-con .hei-list").hide();
        $("#time-word").val("");
    });
    var reg = /^\+?[1-9][0-9]*$/;

    $("#bc").click(function () {
        var n = $("#time-word").val();
        var val = $("input[name='time']:checked").val();
        if (n) {
            if (!reg.test(n)) {
                layer.confirm("请输入整数时间！", {
                    btn: ["确定"],
                });
                return;
            }
        } else {
            if (val == "4") {
                n = 0;
            } else {
                layer.confirm("请输入整数时间！", {
                    btn: ["确定"],
                });
                return;
            }
        }
        $.post(
            huayi.config.callcenter_url + "CallInScreen/AddBlack",
            {
                tel: $(".hidTel").val(),
                num: n,
                type: val,
                token: $.cookie("token"),
            },
            function (result) {
                result = $.parseJSON(result);
                if (result.state.toLowerCase() == "success") {
                    layer.msg("拉入黑名单成功");
                    $(".la-time .lhtime").text(getNowFormatDate());
                    $(".la-shichang .blackTime").html(result.data);
                    $(".ldtp-con .hei-list").hide();
                    $(".head-pic .lahei .la-before").hide();
                    $(".head-pic .lahei .la-after").show();
                    $(".head-pic .lahei .retur").show();
                }
            }
        );
    });

    $(".la-after").click(function () {
        if (!$(".hidTel").val()) {
            layer.confirm("来电号码为空！", {
                btn: ["确定"],
            });
            return;
        }
        $("#time-word").val("");
        $(".ldtp-con .hei-list").show();
        $(".ldtp-con .hei-list").removeClass("bounceOutUp");
        $(".ldtp-con .hei-list").addClass("bounceIn");
    });
    $(".head-pic .lahei .retur").click(function () {
        $.getJSON(
            huayi.config.callcenter_url + "CallInScreen/DelBlack",
            {
                tel: $(".hidTel").val(),
                token: $.cookie("token"),
            },
            function (result) {
                if (result.state.toLowerCase() == "success") {
                    layer.msg("取消黑名单成功");
                    $(".head-pic .lahei .retur").hide();
                    $(".head-pic .lahei .la-after").hide();
                    $(".head-pic .lahei .la-before").show();
                }
            }
        );
    });

    if (
        /mobile/i.test(navigator.userAgent) ||
        /android/i.test(navigator.userAgent)
    ) {
        $(".title-box").hide();
    }
    obj.AgentExten = $.cookie("extno");
    if (obj.AgentExten == undefined) {
        $(".Gnumbox").hide();
    }
    $(".Gnum").text(obj.AgentExten);

    $.getJSON(
        huayi.config.callcenter_url + "UserAccount/GetNowUser",
        {
            token: $.cookie("token"),
        },
        function (result) {
            if (result.state.toLowerCase() == "success") {
                $.cookie("code", result.data.role.F_RoleCode);
                $.cookie("userCode", result.data.user.F_UserCode);
                $.cookie("userNameLogin", result.data.user.F_UserName);
                $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
                $("#RoleCode").val(result.data.user.F_RoleCode);
                $("#GroupCode").val(result.data.user.F_GroupCode);
                $(".username").text(result.data.user.F_UserName);
                $(".chat_username").text(result.data.user.F_UserCode);
                $(".user_code").text(result.data.user.F_UserCode);
                $(".group").text(result.data.user.F_SeartGroup);
                //if (result.data.role) {
                //    $(".rolename").text(result.data.role.F_RoleName);
                //}
                $(".deptname").text(result.data.user.depname);
                $(".yhtx").attr(
                    "src",
                    huayi.config.callcenter_url.substr(
                        0,
                        huayi.config.callcenter_url.length - 1
                    ) + result.data.user.F_See
                );
                obj.AgentID = result.data.user.F_UserCode;
                //obj.AgentExten = result.data.user.F_WorkNumber;
                $(".mgh").val(result.data.user.F_UserCode);
                $(".mn").val(result.data.user.F_UserName);
                $(".settingCompany").val(result.data.user.F_Company);
                $(".settingDepartment").val(result.data.user.F_Department);
                $(".settingPost").val(result.data.user.F_Post);
                $(".settingMobile").val(result.data.user.F_Mobile);
                $(".settingTelephone").val(result.data.user.F_Telephone);
                if (result.data.user.F_SeatFlag) {
                    Connect();
                    //CreateWebSockets();
                    //$(".open_chat").show();
                    //heartbeat = setInterval(function() {
                    //	Heart()
                    //}, 60000);
                    $("#top-search").show();
                    $(".phoneBZ").show();
                    $(".zts").show();
                    obj.AgentGroup = $.cookie("seartGroupID");
                    if ($("#RoleCode").val() == "DBHWY") {
                        // obj.AgentGroup = "1";
                        $(".db_show").show();
                        $(".hw_show").hide();
                    } else if ($("#RoleCode").val() == "ZJZY") {
                        // obj.AgentGroup = "2";
                        $(".db_show").show();
                        $(".hw_show").hide();
                    } else {
                        // obj.AgentGroup = "364";
                        $(".db_show").hide();
                        $(".hw_show").show();
                    }
                }
                if ($("#RoleCode").val() != "EJWLDW") {
                    $(".dclgd").eq(0).show();
                    $(".cqgd").eq(0).show();
                    //rightUp();
                    //setInterval(rightUp, 60000);
                }
                if (result.data.role.F_RoleId == "6") {
                    CreateWebSockets();
                    $(".open_chat").show();
                }
                //              if (result.data.role.F_IsEject == 1) {
                //                  $.getJSON(
                //                      huayi.config.callcenter_url +
                //                          "Index/GetNoDealOrderCounts",
                //                      {
                //                          token: $.cookie("token"),
                //                      },
                //                      function (result) {
                //                          if (result.data.lists.length != 0) {
                //                              //  弹框函数调用
                //                              login_DK();
                //                          }
                //                      }
                //                  );
                //              }
                var roleCode = result.data.role.F_RoleCode
                // 反映类别
                getReactionCategory(roleCode);
                // 多媒体信息
                multimediaPrompt(roleCode);

                // 供暖专员不能添加工单
                if (roleCode === "GNZY") {
                    $(".orderForm").hide();
                }
            }
        }
    );
    // getWhetherEditInformation();
    $.ajaxSettings.async = false;
    $.getJSON(
        huayi.config.callcenter_url + "Index/GetMenu",
        {
            token: $.cookie("token"),
        },
        function (result) {
            $.ajaxSettings.async = true;
            if (result.state.toLowerCase() == "success") {
                $(result.data).each(function (i, n) {
                    var html =
                        '<li><a href="#" dataid=' +
                        n.F_FunctionId +
                        // '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' +
                        '><i class="fa iconfont">' +
                        n.F_ImgUrl +
                        '</i><span class="nav-label">' +
                        n.F_FunctionName +
                        '</span><span class="fa arrow"></span></a>';
                    html += '<ul class="nav nav-second-level">';
                    $(n.item).each(function (j, m) {
                        if (m.item.length > 0) {
                            html +=
                                    '<li><a class="" dataid=' +
                                    m.F_FunctionId +
                                    ' href="#">' +
                                    m.F_FunctionName +
                                    '<span class="' +
                                    m.F_FunctionCode +
                                    '"></span><span class="fa arrow"></span></a>'
                            html += '<ul class="nav nav-third-level">';
                            $(m.item).each(function (k, l) {
                                html +=
                                    '<li><a class="J_menuItem" dataid=' +
                                    l.F_FunctionId +
                                    ' href="' +
                                    l.F_OptUrl +
                                    '">' +
                                    l.F_FunctionName +
                                    "</a>" +
                                    '<span class="label label-warning pull-right lblcount ' +
                                    l.F_FunctionCode +
                                    '"></span>' +
                                    "</li>";
                            });
                            html += "</li></ul>"
                        } else {
                            html +=
                            '<li><a class="J_menuItem" dataid=' +
                            m.F_FunctionId +
                            ' href="' +
                            m.F_OptUrl +
                            '">' +
                            m.F_FunctionName +
                            "</a>" +
                            '<span class="label label-warning pull-right lblcount ' +
                            m.F_FunctionCode +
                            '"></span>' +
                            "</li>";
                        }
                    });
                    html += "</ul></li>";
                    $(html).appendTo($("#side-menu"));
                });
                $(".J_menuItem").click(function () {
                    if ($(this).text() == "来电弹屏") {
                        $(".maxOpen").trigger("click");
                        $(".head-pic .lahei .la-before").show();
                        $(".head-pic .lahei .la-after").hide();
                    }
                });
            }
        }
    );
    document.onclick = function (e) {
        $(".keyTransferDiv").hide();
    };
    $(".hw_through").click(function (e) {
        $(".keyTransferDiv").toggle();
        e = e || event;
        stopFunc(e);
    });
    function stopFunc(e) {
        e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
    }
    // 一键转接
    function throungh() {
        var guid = uuid();
        obj.Type = "Transfer";
        obj.DestinationNumber = "8" + $(".hw_through").attr("index");
        obj.Header = "8";
        obj.TaskType = "0"; //0:拨号外呼；1:未接来电外呼；2:回访外呼
        obj.TaskPhoneID = ""; //回访的电话ID
        obj.TaskID = guid; //回访记录编号
        Send();
        // $.ajax({
        //     type: "get",
        //     url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
        //     async: true,
        //     dataType: "json",
        //     data: {
        //         token: $.cookie("token"),
        //         phone: $(".hw_through").attr("index"),
        //     },
        //     success: function (result) {
        //         if (result.state.toLowerCase() == "success") {
        //         }
        //     },
        // });
    }

    // 获取转接数据
    function getkeyTransferData() {
        $(".keyTransferDiv dl").empty();
        $.ajax({
            type: "get",
            url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
            dataType: "json",
            async: false,
            data: {
                token: $.cookie("token"),
                id: 2988,
            },
            success: function (data) {
                if (data.state.toLowerCase() == "success") {
                    var content = data.data;
                    $(content).each(function (i, n) {
                        $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
                    });
                }
            },
        });
    }

    // 转接绑定事件
    $(".keyTransferDiv dl").on("click", "dt", function(e) {
        $(".hw_through").attr("index", $(this).attr("data-number"))
        throungh()
    })

    //话务相关
    $("#top-search li").click(function () {
        if ($(this).find("i").hasClass("active")) {
            if (obj.AgentID) {
                var fun = $(this).attr("datafun");
                obj.Type = fun;
                obj.AgentGroup = $.cookie("seartGroupID");
                switch (fun) {
                    case "Login":
                        // obj.AgentGroup = "364";
                        obj.AgentType = "0";
                        Send();
                        break; //签入
                    case "callOutLogin":
                        obj.AgentGroup = "9999";
                        obj.AgentType = "0";
                        obj.Type = "Login";
                        Send();
                        break; //外呼签入
                    case "MakeCall":
                        $(".hidCallID").val("");
                        $("#hidwhtype").val(fun);
                        whtp();
                        //obj.DestinationNumber = "1012";
                        break; //外呼
                    case "Meeting":
                        $("#hidwhtype").val(fun);
                        whtp();
                        //obj.DestinationNumber = "1012";
                        break; //多方通话
                    case "Transfer":
                        $("#hidwhtype").val(fun);
                        whtp();
                        //obj.DestinationNumber = "1012";
                        break; //转移
                    case "Consult": //协商呼叫
                        $("#hidwhtype").val(fun);
                        whtp();
                        break;
                    case "ConfirmTransfer": //确认转移
                        obj.EndParmer = "1";
                        Send();
                        break;
                    case "CancelTransfer": //取消转移
                        //                		$("#hidwhtype").val(ConfirmTransfer);
                        obj.Type = "ConfirmTransfer";
                        obj.EndParmer = "3";
                        Send();
                        break;
                    case "TurnIvr": //转IVR
                        obj.IvrName = "TurnIvr";
                        obj.IvrPos = "1";
                        Send();
                        break;
                    case "MeetingTakeBack": //多方通话回签
                        obj.Type = "MeetingTakeBack";
                        Send();
                        break;
                    case "satisfactionEvaluation": //多方通话回签
                        satisfactionEvaluationFun();
                        break;
                    case "keyTransfer": // 一键转接
                        break;
                    default:
                        Send();
                        break;
                }
            }
        }
    });
    //知识库查询
    $(".searIcon").click(function () {
        loadZSK();
    });
    //历史记录查询
    $(".searchbtn").click(function () {
        loadOld();
    });
    //新增记录
    $(".addjl").click(function () {
        $(".addgd").show();
        $(".tbold").hide();
    });
    //关闭外呼弹屏
    $(".closes").click(function () {
        $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
        $(".WH").addClass("hidens");
    });
    //外呼呼出
    $(".CallOut").click(function (event) {
        event.stopPropagation();
        if ($("#Result").val()) {
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
                async: true,
                dataType: "json",
                data: {
                    token: $.cookie("token"),
                    phone: $("#Result").val(),
                },
                success: function (result) {
                    if (result.state.toLowerCase() == "success") {
                        var guid = uuid();
                        obj.Type = $("#hidwhtype").val();
                        obj.DestinationNumber = result.data.phone;
                        obj.Header = result.data.fix;
                        obj.TaskType = "0"; //0:拨号外呼；1:未接来电外呼；2:回访外呼
                        obj.TaskPhoneID = ""; //回访的电话ID
                        obj.TaskID = guid; //回访记录编号
                        obj.Callee = $("#Result").val(); //被叫号码
                        obj.Caller = $.cookie("extno"); //操作人分机号
                        Send();
                        $("#Result").val("");
                        $(".WH").addClass("hidens");
                    }
                },
            });
        }
    });
    //外呼弹屏数字键盘样式
    $(".Num_ul div")
        .mousedown(function () {
            $(this).addClass("actives");
            $(".img").removeClass("hidens");
        })
        .mouseup(function () {
            $(this).removeClass("actives");
        });
    //外呼弹屏数字键盘号码输入
    $(".Num_ul li div").click(function () {
        var rt = $("#Result").val() + "";
        if (rt.length < 18) {
            rt = rt + $(this).find("a").text();
            $("#Result").val(rt);
        }
    });
    //外呼弹屏数字键盘号码截取
    $(".img").click(function () {
        var Result = $("#Result").val() + "";
        Result = Result.substr(0, Result.length - 1);
        $("#Result").val(Result);
        if (Result.length == 0) {
            $(".img").addClass("hidens");
        }
    });
    //外呼电话列表
    $(".bg_title li").click(function () {
        $(this).addClass("lactive").siblings().removeClass("lactive");
        loadWH();
    });
    $(".ty").click(function () {
        loadWH();
    });
    //创建投诉工单
    $(".addt_").click(function () {
        Statess = 0;
        Adds();
    });
    //创建投诉工单
    $(".addts").click(function () {
        Statess = 1;
        Adds();
    });
    $(".mapBJ").click(function () {
        $(".mapPos").hide();
        $(".mapBJ").hide();
    });
    $(".reposit").click(function () {
        $(".repoConte").toggle();
    });
    //加载知识库
    loadZSK();
    //加载左侧导航菜单
    //loadMenu();

    // 综合菜单
    $(".comprehensive").click(function () {
        $(".comprehensiveContent").toggle();
    });
    // 获取坐席
    getSeatData($("#comprehensiveContentSerrchSeat"))
    // 综合查询
    loadComprehensiveList()
    // 搜索
    $(".comprehensiveContentSerrchBtn").click(function() {
        loadComprehensiveList();
    })

    //客户资料
    $(".khzl tbody>tr>td input").attr("readonly", true);
    $(".save").hide();
    $(".cancel").hide();
    $(".edit").click(function () {
        $(".save").show();
        $(".cancel").show();
        $(".edit").hide();
        $(".khzl tbody>tr>td input").attr("readonly", false);
        $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
    });
    $(".cancel").click(function () {
        $(".khzl tbody>tr>td input").attr("readonly", true);
        $(".khzl tbody>tr>td input").css("border", "0");
        $(".save").hide();
        $(".cancel").hide();
        $(".edit").show();
    });
    //保存客户
    $(".save").click(function () {
        var khid = $("#khid").val();
        var khmc = $(".khmc").val();
        var tsdh = $(".tsdh").val();
        var lxr = $(".lxr").val();
        var lxdh = $(".lxdh").val();
        var postcode = $(".postcode").val();
        var email = $(".email").val();

        // if (!khmc) {
        //     layer.confirm('请输入客户名称！', {
        //         btn: ['确定']
        //     });
        //     return;
        // }
        $.post(
            huayi.config.callcenter_url + "Customer/AddCustomer",
            {
                cid: khid,
                name: khmc,
                lxr: lxr,
                mobile: tsdh,
                telphone: lxdh,
                postcode: postcode,
                email: email,
                token: $.cookie("token"),
            },
            function (result) {
                result = $.parseJSON(result);
                if (result.state.toLowerCase() == "success") {
                    $("#khid").val(result.data);
                    $(".khmc").val(khmc);
                    $(".tkhmc").text(khmc);
                    $(".lxdh").val(lxdh);
                    $(".tsdh").val(tsdh);
                    $(".ttsdh").text(tsdh);
                    $(".lxr").val(lxr);
                    $(".postcode").val(postcode);
                    $(".email").val(email);
                    layer.msg("保存成功");
                    $(".khzl tbody>tr>td input").attr("readonly", true);
                    $(".khzl tbody>tr>td input").css("border", "0");
                    $(".save").hide();
                    $(".cancel").hide();
                    $(".edit").show();
                }
            }
        );
    });

    //关闭录音弹出
    $(".setwin").click(function () {
        $(".t-shade").removeClass("cx");
        $("audio")[0].pause();
    });

    //修改密码开始
    $(".shezhi").click(function () {
        $(".personal").show();
    });
    //tab切换
    $(".perTab li").click(function () {
        $(this).addClass("sel").siblings().removeClass("sel");
        var index = $(this).index();
        $(".perTab_con").children("div").eq(index).show().siblings().hide();
    });
    //编辑个人资料
    $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
    $(".grbj").click(function () {
        $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
        $(".grzl tbody>tr>td input.zhidu").css(
            "border-bottom",
            "1px solid #b3b3b3"
        );
    });
    //取消编辑
    $(".grqx").click(function () {
        $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
        $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
    });
    //关闭按钮
    $(".ptr").click(function () {
        $(".personal").hide();
    });
    //修改密码
    $(".grbtn").click(function () {
        var gh = $(".mgh").val();
        var xm = $(".mn").val();
        var ymm = $(".spwd").val();
        var xmm = $(".npwd").val();
        var qmm = $(".epwd").val();
        if (xmm !== qmm) {
            $(".wrong").show();
            $(".npwd").val("");
            $(".epwd").val("");
        } else if (xmm == "") {
            layer.msg("密码不允许为空！");
        } else {
            $(".wrong").hide();
            $(".grzl tbody>tr>td input").attr("readonly", true);
            $(".grzl tbody>tr>td input").css("border-bottom", "none");
            $.ajax({
                type: "post",
                url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
                async: true,
                dataType: "json",
                data: {
                    token: $.cookie("token"),
                    usercode: gh,
                    pwd: $.md5(xmm),
                    oldpwd: $.md5(ymm),
                    name: $(".mn").val(),
                    company: $(".settingCompany").val(),
                    department: $(".settingDepartment").val(),
                    post: $(".settingPost").val(),
                    mobile: $(".settingMobile").val(),
                    phone: $(".settingTelephone").val(),
                    code: $(".settingCode").val(),
                },
                success: function (result) {
                    if (result.state.toLowerCase() == "success") {
                        layer.msg("修改成功！");
                        window.location.href = "login.html";
                    }
                },
            });
        }
    });
    //获取验证码
    function getVerificationCode() {
        if ($(".settingMobile").val() == "") {
            layer.msg("请输入手机号码！");
            return;
        }
        $.ajax({
            type: "post",
            url: huayi.config.callcenter_url + "UserAccount/SendCode",
            async: true,
            dataType: "json",
            data: {
                token: $.cookie("token"),
                mobile: $(".settingMobile").val(),
            },
            success: function (result) {
                if (result.state.toLowerCase() == "success") {
                    layer.msg("获取成功！");
                    $(".btnVerificationCode").attr("disabled", true);
                    $(".verificationCodeTips").show();
                    setTimeout(function () {
                        $(".btnVerificationCode").attr("disabled", false);
                        $(".verificationCodeTips").hide();
                    }, 60000);
                }
            },
        });
    }
    $(".btnVerificationCode").click(function () {
        getVerificationCode();
    });
    //是否需要编辑用户信息
    function getWhetherEditInformation() {
        $.ajax({
            type: "post",
            url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
            async: true,
            dataType: "json",
            data: {
                token: $.cookie("token"),
                usercode: $(".mgh").val(),
            },
            success: function (result) {
                if (result.state.toLowerCase() == "success") {
                } else {
                    $(".personal").show();
                    $(".ptr").hide();
                    $(".personalMask").show();
                }
            },
            error: function (result) {},
        });
    }
    //图片裁剪
    var o = $(".image-crop > img");
    $(o).cropper({
        aspectRatio: 1 / 1,
        resizable: false,
        dragCrop: false,
        preview: ".img-preview",
        done: function () {},
    });
    var r = $("#inputImage");
    if (window.FileReader) {
        r.change(function () {
            var e,
                i = new FileReader(),
                t = this.files;
            if (t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
                i.readAsDataURL(e);
                i.onload = function () {
                    r.val("");
                    o.cropper("reset", !0).cropper("replace", this.result);
                };
            } else {
                layer.msg("请选择图片文件");
            }
        });
        $("#setDrag").click(function () {
            o.cropper("setDragMode", "crop");
            //          var img = o.cropper("getDataURL");
            var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
            $.post(
                huayi.config.callcenter_url + "Index/UploadTX64",
                {
                    dataurl: encodeURIComponent(img),
                    token: $.cookie("token"),
                },
                function (result) {
                    result = $.parseJSON(result);
                    if (result.state.toLowerCase() == "success") {
                        $(".yhtx").attr(
                            "src",
                            huayi.config.callcenter_url.substr(
                                0,
                                huayi.config.callcenter_url.length - 1
                            ) + result.data
                        );
                        layer.msg("上传成功");
                        $(".personal").hide();
                    }
                }
            );
        });
        $("#zoomIn").click(function () {
            o.cropper("zoom", 0.1);
        });
        $("#zoomOut").click(function () {
            o.cropper("zoom", -0.1);
        });
        $("#rotateLeft").click(function () {
            o.cropper("rotate", 45);
        });
        $("#rotateRight").click(function () {
            o.cropper("rotate", -45);
        });
    } else {
        r.addClass("hide");
    }

    $("#zxTable tbody").on("click", "tr", function () {
        $(this).addClass("tr_bg");
        $(this).siblings().removeClass("tr_bg");
        $("#Result").val($(this).attr("fjh"));
    });

    //工单
    //当即办理
    //$(".Nows").change(function () {
    //    $(".Nows_box").toggle();
    //});
    $('input:radio[name="banli"]').change(function () {
        if ($(this).val() == "1") {
            $(".Nows_box").show();
        } else {
            $(".Nows_box").hide();
        }    
    });
    //区县，主干道、乡镇，路社区村三级联动（目前在来电弹屏中使用）
    // helper.getDropList.getLocations($("#sourcearea"));
    QY($("#sourcearea"));
    // 获取乡镇，默认文峰区
    getTownshipVillage($("#township"), 4965);
    LB($("#type"));
    ZT($("#keys"));
    //加载来电类型 默认是 已受理并发送id
    GetDicValueList();

    $(".right-tab li").click(function () {
        messages($(this).index());
    });

    //全部已读
    $(".readed").click(function () {
        $.ajax({
            type: "get",
            url: huayi.config.callcenter_url + "Index/CloseChat",
            async: true,
            dataType: "json",
            data: {
                token: $.cookie("token"),
                id: 0,
            },
            success: function (data) {
                if (data.total > 0) {
                    messages();
                } else {
                    layer.msg("设置失败！");
                }
            },
        });
    });

    //主动发消息
    $(".sele_send").click(function () {
        layer.open({
            type: 2,
            content: "replyChat.html", //iframe的url，no代表不显示滚动条
            title: "发送消息",
            area: ["50%", "60%"], //宽高
        });
    });

    var ru, rd, msgs;
    $(".mid").val(0);
    var mid = $(".mid").val();
    $(".tuBiao").click(function () {
        if ($(".drm").css("display") == "block") {
            $(".drm").css("display", "none");
        } else {
            $(".drm").css("display", "block");
        }
    });
    $("#small-chat").click(function () {
        if ($(".small-chat-box").hasClass("active")) {
            rightDown();
            rd = setInterval(rightDown, 60000);
        } else {
            clearInterval(rd);
        }
    });
    //即时通讯 消息总数
    message_total();
    //setInterval(message_total, 5000);
    function message_total() {
        helper.init.isload = 0;
        $.ajax({
            type: "get",
            url: huayi.config.callcenter_url + "Index/GetChatCount",
            async: true,
            dataType: "json",
            data: {
                token: $.cookie("token"),
                top: 50,
            },
            success: function (data) {
                helper.init.isload = 1;
                if (data.total <= 0) {
                    $(".chat_count").hide();
                    $(".chat").removeClass("come_mess");
                } else {
                    $(".chat_count").show();
                    $(".chat_count").html(data.total);
                    $(".chat").addClass("come_mess");
                }
            },
        });
    }
    $(".chat").click(function () {
        $("#right-sidebar").toggleClass("sidebar-open");
        if ($("#right-sidebar").hasClass("sidebar-open")) {
            messages();
            msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
        } else {
            clearInterval(msgs);
        }
    });
    $("#reflectCategory").bind("input propertychange", function () {
        $(".layui-dropdown").hide();
        if ($("#reflectCategory").val() == "") {
            $(".reflectCategoryList-wrapper").hide();
            return;
        }
        var debounceGetSearchReactionCategory = debounce(
            getSearchReactionCategory,
            500
        );
        $(".reflectCategoryList-wrapper").show();
        debounceGetSearchReactionCategory($("#reflectCategory").val());
    });
    $("#reflectCategoryList").on("click", "li", function () {
        $(".reflectCategoryList-wrapper").hide();
        $("#reflectCategory").val($(this).attr("indexName"));
        $("#PID").val($(this).attr("index"));
    });
    // 获取工单数量
    workcount();
});

function Adds() {
    var callid = $(".hidCallID").val();
    var value = $(' input[name="banli"]:checked ').val();
    var threeWayCall;
    if ($("#threeWayCall").is(":checked")) {
        threeWayCall = 1;
    } else {
        threeWayCall = 0;
    }
    if (!$("#cusphone").val()) {
        layer.msg("请输入来电号码");
        return;
    } else if (!$("#title").val()) {
        layer.msg("请输入标题");
        return;
    } else if (!$("#content").val()) {
        layer.msg("请输入内容");
        return;
    } else if (!$("#PID").val()) {
        layer.msg("请选择反映类别");
        return;
    } else if (value == 1 && !$("#result").val()) {
        layer.msg("请输入直办内容");
        return;
    } else if (!$("#sourcearea").val()) {
        layer.msg("请输入事发区域");
        return;
    }

    $.ajax({
        type: "post",
        url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
        dataType: "json",
        async: true,
        beforeSend: function () {
            //触发ajax请求开始时执行
            $(".addt_").attr("disabled", true);
            $(".addts").attr("disabled", true);
            $(".addt_").text("提交中...");
            $(".addts").text("提交中...");
        },
        data: {
            cusname: $("#cusname").val(), //=来电人姓名
            cussex: $("#cussex").val(),
            cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
            email: $("#email").val(),
            zipcode: $("#zipcode").val(),
            conphone: $("#conphone").val(),
            title: $("#title").val(),
            content: $("#content").val(),
            callid: callid,
            sourcearea: $("#sourcearea").val(), //=事发地域id
            township: $("#township").val(), // 乡镇
            village: $("#village").val(), // 村
            sourceaddress: $("#sourceaddress").val(), //=事发详细地址
            source: 1, //=来源
            phonetype: $("#phonetype").val(), // 电话类别
            isresult: $(' input[name="banli"]:checked ').val(), //=（0转办1直办）
            result: $("#result").val(),
            longitude: $(".store_Lng").val(),
            latitude: $(".store_Lat").val(),
            keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
            type: $("#type").val(), //=类型
            isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
            level: $("#level").val(), //=(1普通2紧急)
            visittype: $("#visittype").val(), // 回访方式
            issubmit: Statess, //=（0保存1保存并提交）
            business: threeWayCall,
            token: $.cookie("token"),
        },
        success: function (data) {
            if (data.state.toLowerCase() == "success") {
            	debugger
                $(".addt_").attr("disabled", false);
                $(".addts").attr("disabled", false);
                $(".addt_").text("保存");
                $(".addts").text("保存并提交");
                layer.msg("操作成功");
                Clean();
            } else {
                $(".addt_").attr("disabled", false);
                $(".addts").attr("disabled", false);
                $(".addt_").text("保存");
                $(".addts").text("保存并提交");
            }
        },
    });
}
//清空
function Clean() {
    //左侧
    //debugger;
    $(".ldname").val(""); //来电人
    $("#khid").val("");
    $(".tsdh").val(""); //来电号码
    $(".ldlocation").text("未知"); //归属地
    $(".lxr").val(""); //联系人
    $(".lxdh").val(""); //联系电话
    $(".postcode").val(""); //邮编
    $(".email").val(""); //email
    $(".ldtime").val(""); //录入时间
    $(":radio[name='banli'][value='0']").prop("checked", "checked");
    $(".Nows_box").hide();
    //右侧
    $("#cusname").val(""); //=来电人姓名
    $("#cussex").val("");
    $("#cusphone").val(""); //=来电人电话
    $("#email").val("");
    $("#zipcode").val("");
    $("#conphone").val("");
    $("#title").val("");
    $("#content").val("");
    $("#sourceaddress").val(""); //=事发详细地址
    $("input[name='baomi'][value='1']").prop("checked", true); //=（0转办1直办）
    $("#type option:first").prop("selected", "selected");
    $("#level option:first").prop("selected", "selected");
    $("#visittype option:first").prop("selected", "selected");
    $("#keys option:first").prop("selected", "selected");
    $("#sourcearea").val("0").trigger("change"); //=事发地域id
    $("#sourcearea option:first").prop("selected", "selected");
    $("#township").val(""); // 乡镇
    $("#village").val(""); // 村
    $("#result").val("");
    $(".inps").val("");
    $("#PID").val("");
    $("#reflectCategory").val("");
    $("#Dpment").val("");
    $(".Cleans").hide();
}

function clearworkorder() {
    $("#xxlb").val("");
    $("#xxlb").trigger("change");
    $("#FArea").val("");
    $("#FArea").trigger("change");
    $("#sfdz").val("");
    $("#tskh").val("");
    $("#tsdh").val("");
    $("#email").val("");
    $("#postcode").val("");
    $("#lxr").val("");
    $("#lxdh").val("");
    $("#content").val("");
    $("#result").val("");
    $("#JArea").val("");
    $("#JArea").trigger("change");
    $("#remark").val("");

    $("#khid").val("");
    $(".khmc").val("");
    $(".tsdh").val("");
    $(".lxr").val("");
    $(".lxdh").val("");
    $(".postcode").val("");
    $(".email").val("");
}
//获取历史记录
function loadOld() {
    // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
    // $(".complain").hide();
    // $(".complain")
    //     .eq(type * 1)
    //     .show();
    // if (type == "2") {
    //先销毁表格
    $("#orderlist").bootstrapTable("destroy");
    //初始化表格,动态从服务器加载数据
    $("#orderlist").bootstrapTable({
        method: "get", //使用get请求到服务器获取数据
        url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
        contentType: "application/x-www-form-urlencoded",
        striped: true, //表格显示条纹
        pagination: true, //启动分页
        pageSize: 5, //每页显示的记录数
        pageNumber: 1, //当前第几页
        pageList: [5, 10], //记录数可选列表
        search: false, //是否启用查询
        showColumns: false, //显示下拉框勾选要显示的列
        showRefresh: false, //显示刷新按钮
        sidePagination: "server", //表示服务端请求
        //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
        //设置为limit可以获取limit, offset, search, sort, order
        queryParamsType: "undefined",
        queryParams: function queryParams(params) {
            //设置查询参数
            var param = {
                page: params.pageNumber,
                pagesize: params.pageSize,
                tel: $(".hidTel").val(),
                starttime: $("#con_startTime").val(),
                endtime: $("#con_endTime").val(),
                token: $.cookie("token"),
            };
            return param;
        },
        onLoadSuccess: function () {
            //加载成功时执行
            //layer.msg("加载成功");
        },
        onLoadError: function () {
            //加载失败时执行
            //layer.msg("加载数据失败", { time: 1500, icon: 2 });
        },
    });
    // } else if (type == "1") {
    //先销毁表格
    $("#oldlist").bootstrapTable("destroy");
    //初始化表格,动态从服务器加载数据
    $("#oldlist").bootstrapTable({
        method: "get", //使用get请求到服务器获取数据
        url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
        contentType: "application/x-www-form-urlencoded",
        striped: true, //表格显示条纹
        pagination: true, //启动分页
        pageSize: 5, //每页显示的记录数
        pageNumber: 1, //当前第几页
        pageList: [5, 10], //记录数可选列表
        search: false, //是否启用查询
        showColumns: false, //显示下拉框勾选要显示的列
        showRefresh: false, //显示刷新按钮
        sidePagination: "server", //表示服务端请求
        //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
        //设置为limit可以获取limit, offset, search, sort, order
        queryParamsType: "undefined",
        queryParams: function queryParams(params) {
            //设置查询参数
            var param = {
                page: params.pageNumber,
                pagesize: params.pageSize,
                tel: $(".hidTel").val(),
                starttime: $("#old_startTime").val(),
                endtime: $("#old_endTime").val(),
                token: $.cookie("token"),
            };
            return param;
        },
        onLoadSuccess: function () {
            //加载成功时执行
            //layer.msg("加载成功");
        },
        onLoadError: function () {
            //加载失败时执行
            //layer.msg("加载数据失败", { time: 1500, icon: 2 });
        },
    });
    // }
}

function GetCallState(val) {
    if (val == "1") {
        return "已接通";
    } else {
        return "未接通";
    }
}

//音频
function setCode(val) {
    if (val) {
        return (
            '<div class="imgs" style="cursor: pointer;">' +
            '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
            val +
            '" />' +
            "</div>"
        );
    } else {
        return "";
    }
}

function recording(ele) {
    var path = $(ele).attr("item");
    layer.open({
        type: 2,
        content: "./CommonHtml/recording.html?path=" + path, //iframe的url，no代表不显示滚动条
        title: '录音',
        area: ['30%', '20%'], //宽高
        maxmin: true,
        shade: 0
    });
}

function GetLink(val) {
    if (val) {
        return "<a onclick=\"ckxq('" + val + "')\">" + val + "</a>";
    } else {
        return "";
    }
}
function formatterResult(val) {
    if (val) {
        var strResult = val;
        if (strResult.length > 25) {
            strResult = strResult.substring(0, 25) + "...";
        }
        return strResult;
    }
}
//查看详情
function ckxq(str) {
    layer.open({
        type: 2,
        content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
        title: "工单详情",
        area: ["80%", "80%"], //宽高
    });
}
//截取字符串
function GetCont(val) {
    if (val) {
        var str = "<div ";
        if (val.length > 20) {
            str = str + ' title="' + val + '" ';
            val = val.substr(0, 20) + "...";
        }
        return str + ">" + val + "</div>";
    } else {
        return "";
    }
}

//加载字典
function loadDic(obj, pid) {
    obj.empty();
    obj.append('<option selected="selected" value="">请选择</option>');
    if (!pid) {
        pid = -1;
    }
    $.getJSON(
        huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId",
        {
            token: $.cookie("token"),
            pid: pid,
        },
        function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    $(
                        "<option value='" +
                            n.F_ValueId +
                            "'>" +
                            n.F_Value +
                            "</option>"
                    ).appendTo(obj);
                });
            }
        }
    );
}

//获取知识库
function loadZSK(type = "1") {
    var table = $("#tableList" + type);
    $(".tableWarpper" + type)
        .show()
        .siblings()
        .hide();
    table.bootstrapTable("destroy");
    if (type === "1") {
        //初始化表格,动态从服务器加载数据
        table.bootstrapTable({
            method: "get", //使用get请求到服务器获取数据
            url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
            contentType: "application/x-www-form-urlencoded",
            striped: true, //表格显示条纹
            pagination: true, //启动分页
            pageSize: 10, //每页显示的记录数
            pageNumber: 1, //当前第几页
            pageList: [10, 20, 50, 100], //记录数可选列表
            search: false, //是否启用查询
            showColumns: false, //显示下拉框勾选要显示的列
            showRefresh: false, //显示刷新按钮
            sidePagination: "server", //表示服务端请求
            //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
            //设置为limit可以获取limit, offset, search, sort, order
            queryParamsType: "undefined",
            queryParams: function queryParams(params) {
                //设置查询参数
                var param = {
                    page: params.pageNumber,
                    pagesize: params.pageSize,
                    token: $.cookie("token"),
                    keyvalue: "",
                    stime: "",
                    etime: "",
                };
                return param;
            },
            onLoadSuccess: function () {
                //加载成功时执行
                //layer.msg("加载成功");
            },
            onLoadError: function () {
                //加载失败时执行
                //layer.msg("加载数据失败", { time: 1500, icon: 2 });
            },
        });
    } else if (type === "2") {
        //初始化表格,动态从服务器加载数据
        table.bootstrapTable({
            method: "get", //使用get请求到服务器获取数据
            url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
            contentType: "application/x-www-form-urlencoded",
            striped: true, //表格显示条纹
            pagination: true, //启动分页
            pageSize: 10, //每页显示的记录数
            pageNumber: 1, //当前第几页
            pageList: [10, 20, 50, 100], //记录数可选列表
            search: false, //是否启用查询
            showColumns: false, //显示下拉框勾选要显示的列
            showRefresh: false, //显示刷新按钮
            sidePagination: "server", //表示服务端请求
            //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
            //设置为limit可以获取limit, offset, search, sort, order
            queryParamsType: "undefined",
            queryParams: function queryParams(params) {
                //设置查询参数
                var param = {
                    page: params.pageNumber,
                    pagesize: params.pageSize,
                    token: $.cookie("token"),
                    keyvalue: "",
                    key: "",
                    stime: "",
                    etime: "",
                };
                return param;
            },
            onLoadSuccess: function () {
                //加载成功时执行
                //layer.msg("加载成功");
            },
            onLoadError: function () {
                //加载失败时执行
                //layer.msg("加载数据失败", { time: 1500, icon: 2 });
            },
        });
    } else if (type === "3") {
        //初始化表格,动态从服务器加载数据
        table.bootstrapTable({
            method: "get", //使用get请求到服务器获取数据
            url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
            contentType: "application/x-www-form-urlencoded",
            striped: true, //表格显示条纹
            pagination: true, //启动分页
            pageSize: 10, //每页显示的记录数
            pageNumber: 1, //当前第几页
            pageList: [10, 20, 50, 100], //记录数可选列表
            search: false, //是否启用查询
            showColumns: false, //显示下拉框勾选要显示的列
            showRefresh: false, //显示刷新按钮
            sidePagination: "server", //表示服务端请求
            //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
            //设置为limit可以获取limit, offset, search, sort, order
            queryParamsType: "undefined",
            queryParams: function queryParams(params) {
                //设置查询参数
                var param = {
                    page: params.pageNumber,
                    pagesize: params.pageSize,
                    token: $.cookie("token"),
                    keyvalue: "",
                    key: "",
                    stime: "",
                    etime: "",
                };
                return param;
            },
            onLoadSuccess: function () {
                //加载成功时执行
                //layer.msg("加载成功");
            },
            onLoadError: function () {
                //加载失败时执行
                //layer.msg("加载数据失败", { time: 1500, icon: 2 });
            },
        });
    } else if (type === "4") {
        //初始化表格,动态从服务器加载数据
        table.bootstrapTable({
            method: "get", //使用get请求到服务器获取数据
            url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
            contentType: "application/x-www-form-urlencoded",
            striped: true, //表格显示条纹
            pagination: true, //启动分页
            pageSize: 10, //每页显示的记录数
            pageNumber: 1, //当前第几页
            pageList: [10, 20, 50, 100], //记录数可选列表
            search: false, //是否启用查询
            showColumns: false, //显示下拉框勾选要显示的列
            showRefresh: false, //显示刷新按钮
            sidePagination: "server", //表示服务端请求
            //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
            //设置为limit可以获取limit, offset, search, sort, order
            queryParamsType: "undefined",
            queryParams: function queryParams(params) {
                //设置查询参数
                var param = {
                    page: params.pageNumber,
                    pagesize: params.pageSize,
                    token: $.cookie("token"),
                    keyvalue: "",
                    key: "",
                    stime: "",
                    etime: "",
                };
                return param;
            },
            onLoadSuccess: function () {
                //加载成功时执行
                //layer.msg("加载成功");
            },
            onLoadError: function () {
                //加载失败时执行
                //layer.msg("加载数据失败", { time: 1500, icon: 2 });
            },
        });
    } else if (type === "5") {
        //初始化表格,动态从服务器加载数据
        table.bootstrapTable({
            method: "get", //使用get请求到服务器获取数据
            url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
            contentType: "application/x-www-form-urlencoded",
            striped: true, //表格显示条纹
            pagination: true, //启动分页
            pageSize: 10, //每页显示的记录数
            pageNumber: 1, //当前第几页
            pageList: [10, 20, 50, 100], //记录数可选列表
            search: false, //是否启用查询
            showColumns: false, //显示下拉框勾选要显示的列
            showRefresh: false, //显示刷新按钮
            sidePagination: "server", //表示服务端请求
            //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
            //设置为limit可以获取limit, offset, search, sort, order
            queryParamsType: "undefined",
            queryParams: function queryParams(params) {
                //设置查询参数
                var param = {
                    page: params.pageNumber,
                    pagesize: params.pageSize,
                    token: $.cookie("token"),
                    keyvalue: "",
                    key: "",
                    stime: "",
                    etime: "",
                };
                return param;
            },
            onLoadSuccess: function () {
                //加载成功时执行
                //layer.msg("加载成功");
            },
            onLoadError: function () {
                //加载失败时执行
                //layer.msg("加载数据失败", { time: 1500, icon: 2 });
            },
        });
    } else if (type === "6") {
        //初始化表格,动态从服务器加载数据
        table.bootstrapTable({
            method: "get", //使用get请求到服务器获取数据
            url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
            contentType: "application/x-www-form-urlencoded",
            striped: true, //表格显示条纹
            pagination: true, //启动分页
            pageSize: 10, //每页显示的记录数
            pageNumber: 1, //当前第几页
            pageList: [10, 20, 50, 100], //记录数可选列表
            search: false, //是否启用查询
            showColumns: false, //显示下拉框勾选要显示的列
            showRefresh: false, //显示刷新按钮
            sidePagination: "server", //表示服务端请求
            //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
            //设置为limit可以获取limit, offset, search, sort, order
            queryParamsType: "undefined",
            queryParams: function queryParams(params) {
                //设置查询参数
                var param = {
                    page: params.pageNumber,
                    pagesize: params.pageSize,
                    token: $.cookie("token"),
                    keyvalue: "",
                    key: "",
                    stime: "",
                    etime: "",
                };
                return param;
            },
            onLoadSuccess: function () {
                //加载成功时执行
                //layer.msg("加载成功");
            },
            onLoadError: function () {
                //加载失败时执行
                //layer.msg("加载数据失败", { time: 1500, icon: 2 });
            },
        });
    }

    // $.getJSON(
    //     huayi.config.callcenter_url + "CallInScreen/GetZSKList",
    //     {
    //         keywords: $(".search").val(),
    //         token: $.cookie("token"),
    //     },
    //     function (result) {
    //         if (result.state.toLowerCase() == "success") {
    //             $(".ldcr-bottom .detail-con ul").empty();
    //             $(result.data).each(function (i, n) {
    //                 var key_w = $(".search").val();
    //                 if (key_w) {
    // var after_w = n.F_Title.replace(
    //     key_w,
    //     '<span style="color:red;">' + key_w + "</span>"
    // );
    // var html =
    //     "<li>" +
    //     '   <div class="zhishi-title clearfix">' +
    //     '	    <a href="javascript:void(0);" class="titless" >' +
    //     after_w +
    //     "</a>" +
    //     '	    <em ><span style="cursor:pointer;color:#337ab7" onclick="resolve(' +
    //     n.F_Id +
    //     ')">解决</span><span style="padding-left:5px;cursor:pointer;color:#337ab7" onclick="noSolve(' +
    //     n.F_Id +
    //     ')">未解决</span></em>' +
    //     "   </div>" +
    //     '   <div class="explancon">' +
    //     n.F_EndAnswer +
    //     "   </div>" +
    //     "</li>";
    // } else {
    // var html =
    //     "<li>" +
    //     '   <div class="zhishi-title clearfix">' +
    //     '	    <a href="javascript:void(0);" class="titless" >' +
    //     n.F_Title +
    //     "</a>" +
    //     '	    <em ><span style="cursor:pointer;color:#337ab7" onclick="resolve(' +
    //     n.F_Id +
    //     ')">解决</span><span style="padding-left:5px;cursor:pointer;color:#337ab7" onclick="noSolve(' +
    //     n.F_Id +
    //     ')">未解决</span></em>' +
    //     "   </div>" +
    //     '   <div class="explancon">' +
    //     n.F_EndAnswer +
    //     "   </div>" +
    //     "</li>";
    // }
    // $(html)
    //     .appendTo($(".ldcr-bottom .detail-con ul"))
    //     .find(".zhishi-title")
    //     .click(function (event) {
    //         event.stopPropagation();
    //         if ($(this).hasClass("active")) {
    //             $(this).removeClass("active");
    //         } else {
    //             $(".zhishi-title").removeClass("active");
    //             $(this).addClass("active");
    //         }
    //     });
    // });
    // }
    // }
    // );
}

$(".ldcrb-top ul li").click(function () {
    $(this).addClass("activity").siblings().removeClass("activity");
    var type = $(this).attr("data-type");
    loadZSK(type);
});

// 序号
function serialNumber(val, row, index) {
    return index + 1;
}
// 操作
function operation1(val, row) {
    return (
        '<div class="tool_downs">' +
        '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes"  id="HY_details_' +
        row.F_Id +
        '" onclick="detailBtn1(\'' +
        row.F_Id +
        '\')" title="详情">详情</a>' +
        "</div>"
    );
}

// 操作
function operation2(val, row) {
    return (
        '<div class="tool_downs">' +
        '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes"  id="HY_details_' +
        row.F_Id +
        '" onclick="detailBtn2(\'' +
        row.F_Id +
        '\')" title="详情">详情</a>' +
        "</div>"
    );
}

// 操作
function operation3(val, row) {
    return (
        '<div class="tool_downs">' +
        '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes"  id="HY_details_' +
        row.F_Id +
        '" onclick="detailBtn3(\'' +
        row.F_Id +
        '\')" title="详情">详情</a>' +
        "</div>"
    );
}

// 操作
function operation4(val, row) {
    return (
        '<div class="tool_downs">' +
        '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes"  id="HY_details_' +
        row.F_Id +
        '" onclick="detailBtn4(\'' +
        row.F_Id +
        '\')" title="详情">详情</a>' +
        "</div>"
    );
}

// 操作
function operation5(val, row) {
    return (
        '<div class="tool_downs">' +
        '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes"  id="HY_details_' +
        row.F_Id +
        '" onclick="detailBtn5(\'' +
        row.F_Id +
        '\')" title="详情">详情</a>' +
        "</div>"
    );
}

// 操作
function operation6(val, row) {
    return (
        '<div class="tool_downs">' +
        '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes"  id="HY_details_' +
        row.F_Id +
        '" onclick="detailBtn6(\'' +
        row.F_Id +
        '\')" title="详情">详情</a>' +
        "</div>"
    );
}

// 详情
function detailBtn1(id) {
    layer.open({
        type: 2,
        content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url，no代表不显示滚动条
        title: "政策专家库",
        area: ["80%", "80%"], //宽高
    });
}

// 详情
function detailBtn2(id) {
    layer.open({
        type: 2,
        content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url，no代表不显示滚动条
        title: "办事指南",
        area: ["80%", "80%"], //宽高
    });
}

// 详情
function detailBtn3(id) {
    layer.open({
        type: 2,
        content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url，no代表不显示滚动条
        title: "热点问题",
        area: ["80%", "80%"], //宽高
    });
}

// 详情
function detailBtn4(id) {
    layer.open({
        type: 2,
        content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url，no代表不显示滚动条
        title: "政策法规",
        area: ["80%", "80%"], //宽高
    });
}

// 详情
function detailBtn5(id) {
    layer.open({
        type: 2,
        content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url，no代表不显示滚动条
        title: "名词解释",
        area: ["80%", "80%"], //宽高
    });
}

// 详情
function detailBtn6(id) {
    layer.open({
        type: 2,
        content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url，no代表不显示滚动条
        title: "部门职能",
        area: ["80%", "80%"], //宽高
    });
}


// 获取坐席
function getSeatData(obj) {
    obj.empty();
    $.getJSON(
        huayi.config.callcenter_url + "UserAccount/GetSeatList",
        {
            token: $.cookie("token"),
        },
        function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    $(
                        "<option value='" +
                            n.F_UserCode +
                            "'>" +
                            n.F_UserName +
                            "</option>"
                    ).appendTo(obj);
                });
                obj.selectpicker({
                    noneSelectedText: "请选择", //默认显示内容
                });
                obj.selectpicker("refresh");
            }
        }
    );
}

// 综合查询
function loadComprehensiveList() {
    //先销毁表格
    $("#comprehensiveContentList").bootstrapTable("destroy");
    //初始化表格,动态从服务器加载数据
    $("#comprehensiveContentList").bootstrapTable({
        method: "get", //使用get请求到服务器获取数据
        url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
        contentType: "application/x-www-form-urlencoded",
        striped: true, //表格显示条纹
        pagination: true, //启动分页
        pageSize: 10, //每页显示的记录数
        pageNumber: 1, //当前第几页
        pageList: [10, 20, 50, 100], //记录数可选列表
        search: false, //是否启用查询
        showColumns: false, //显示下拉框勾选要显示的列
        showRefresh: false, //显示刷新按钮
        sidePagination: "server", //表示服务端请求
        //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
        //设置为limit可以获取limit, offset, search, sort, order
        queryParamsType: "undefined",
        queryParams: function queryParams(params) {
            //设置查询参数
            var param = {
                page: params.pageNumber,
                pagesize: params.pageSize,
                workid: $("#wids").val().replace(/\s+/g, ""),
                ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
                ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
                Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
                tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
                usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
                // starttime: $("#starttime").val(), //=开始时间
                // endtime: $("#endtime").val(), //=结束时间
                comprehensive: 1,
                token: $.cookie("token"),
            };
            return param;
        },
        onLoadSuccess: function (data) {
            //加载成功时执行
            //						layer.msg("加载成功");
        },
        onLoadError: function () {
            //加载失败时执行
            //layer.msg("加载数据失败", { time: 1500, icon: 2 });
        },
    });
}

function conversionBootstrapSelectData(obj) {
    var returnData = "";
    var selectedData = obj.val();
    if (selectedData != null) {
        for (var i=0; i < selectedData.length; i++) {
            returnData += selectedData[i] + ","
        }
        returnData = returnData.slice(0, -1);
    } else {
        returnData = ""
    }
    return returnData;
}


//解决
function resolve(id) {
    var laye = layer.confirm(
        "确定解决？",
        {
            btn: ["确定", "取消"], //可以无限个按钮
        },
        function () {
            //按钮【按钮一】的回调
            $.ajax({
                type: "post",
                url: huayi.config.callcenter_url + "Repository/OptRep",
                async: true,
                dataType: "json",
                data: {
                    token: $.cookie("token"),
                    repid: id,
                    type: 1,
                },
                success: function (data) {
                    if (data.state.toLowerCase() == "success") {
                        layer.msg("提交成功！");
                        layer.close(laye);
                    }
                },
            });
        },
        function (index) {
            //按钮【按钮二】的回调
            layer.close(laye);
        }
    );
}
//未解决
function noSolve(id) {
    var laye = layer.open({
        type: 1,
        shade: false,
        area: ["430px", "260px"],
        title: "请输入未解决原因", //不显示标题
        content:
            '<div style="padding-top:10px;padding-left:20px;">\n' +
            '<textarea id="result" type="text" placeholder="请输入未解决原因"></textarea>' +
            "</div>",
        cancel: function () {
            layer.close();
        },
        btn: ["确定", "取消"], //按钮
        yes: function () {
            if (!$("#result").val()) {
                layer.msg("请填写未解决原因!");
                return false;
            } else {
                $.ajax({
                    type: "post",
                    url: huayi.config.callcenter_url + "Repository/OptRep",
                    async: true,
                    dataType: "json",
                    data: {
                        token: $.cookie("token"),
                        repid: id,
                        reason: $("#result").val(),
                        type: 2,
                    },
                    success: function (data) {
                        if (data.state.toLowerCase() == "success") {
                            layer.msg("提交成功！");
                            layer.close(laye);
                            table.bootstrapTable("refresh");
                        }
                    },
                });
            }
        },
    });
}
//外呼弹屏
function whtp() {
    $("#Result").val("");
    if ($(".WH").hasClass("fadeOutUp")) {
        $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
    }
    $(".WH").removeClass("hidens");
    $(".first").removeClass("first");
    $(".WH").addClass("first");
    loadWH();
}
//加载外呼电话列表
function loadWH() {
    $(".phonediv").hide();
    var n = $(".bg_title .lactive").attr("itemid");
    switch (n) {
        case "0":
            var obj0 = $(".phonediv").eq(0);
            obj0.show();

            //先销毁表格
            var table = obj0.find(".phonelist");
            table.bootstrapTable("destroy");
            //初始化表格,动态从服务器加载数据
            table.bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",
                striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) {
                    //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        tel: $("#lastphone").val(),
                        token: $.cookie("token"),
                    };
                    return param;
                },
                onLoadSuccess: function () {
                    //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () {
                    //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                },
            });
            break;
        case "1":
            var obj1 = $(".phonediv").eq(1);
            obj1.show();
            var table = obj1.find(".phonelist");
            table.bootstrapTable("destroy");
            //初始化表格,动态从服务器加载数据
            table.bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",
                striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) {
                    //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        tel: $("#gsphone").val(),
                        name: $("#gsname").val(),
                        token: $.cookie("token"),
                    };
                    return param;
                },
                onLoadSuccess: function () {
                    //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () {
                    //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                },
            });
            break;
        case "2":
            var obj2 = $(".phonediv").eq(2);
            obj2.show();
            var table = obj2.find(".phonelist");
            table.bootstrapTable("destroy");
            //初始化表格,动态从服务器加载数据
            table.bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url:
                    huayi.config.callcenter_url +
                    "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",
                striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) {
                    //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        tel: $("#khphone").val(),
                        name: $("#khname").val(),
                        token: $.cookie("token"),
                    };
                    return param;
                },
                onLoadSuccess: function () {
                    //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () {
                    //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                },
            });
            break;
        case "3":
            $(".phonediv").eq(3).show();
            $("#zxTable tbody").html("");
            if (obj.AgentID) {
                obj.Type = "GetAgentList";
                Send();
            }

            break;
    }
}

function view(val) {
    var str = "";
    if (val) {
        str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
    }
    return str;
}

function call(val) {
    $("#Result").val(val);
    $(".img").removeClass("hidens");
}

function ftime(val) {
    if (val) {
        return helper.DateFormat.getFormatTime(val);
    } else {
        return "";
    }
}

function logout() {
    $.ajax({
        url: huayi.config.callcenter_url + "Login/Logout",
        data: {
            token: $.cookie("token"),
        },
        dataType: "json",
        success: function (res) {
            if (res.state) {
                $.cookie("token", "");
                window.localStorage.removeItem("token");
                window.localStorage.removeItem("extno");
                window.localStorage.removeItem("zx_user");
                window.localStorage.removeItem("socket_state");
                location.href = "./login.html";
            }
        },
    });
}
//跳转
function Jumps() {
    $("iframe:visible")[0].src = "widgets.html";
}
////子页面返回主页
//function home_index() {
//	top.$("iframe:visible")[0].src = "widgets.html";
//}

// 获取乡镇
$("#sourcearea").change(function () {
    getTownshipVillage($("#township"), $("#sourcearea").val());
});

// 获取村
$("#township").change(function () {
    getTownshipVillage($("#village"), $("#township").val());
});

//区域
function QY(obj) {
    obj.empty();
    obj.append('<option selected="selected" value="">请选择</option>');
    $.getJSON(
        huayi.config.callcenter_url + "Area/GetAreaListById",
        {
            token: $.cookie("token"),
        },
        function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    if (n.F_AreaName !== "市区") {
                        if (n.F_AreaName === "文峰区") {
                            $(
                                "<option value='" +
                                    n.F_AreaId +
                                    "' selected='selected'>" +
                                    n.F_AreaName +
                                    "</option>"
                            ).appendTo(obj);
                        } else {
                            $(
                                "<option value='" +
                                    n.F_AreaId +
                                    "'>" +
                                    n.F_AreaName +
                                    "</option>"
                            ).appendTo(obj);
                        }
                    }
                });
            }
        }
    );
}

//获取乡镇，村
function getTownshipVillage(obj, parentid) {
    obj.empty();
    obj.append('<option selected="selected" value="">请选择</option>');
    $.getJSON(
        huayi.config.callcenter_url + "Area/GetAreaChildren",
        {
            token: $.cookie("token"),
            parentid: parentid,
        },
        function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    $(
                        "<option value='" +
                            n.F_AreaId +
                            "'>" +
                            n.F_AreaName +
                            "</option>"
                    ).appendTo(obj);
                });
            }
        }
    );
}

//来源
function LY(obj) {
    obj.empty();
    $.getJSON(
        huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
        {
            token: $.cookie("token"),
            id: 1,
        },
        function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    $(
                        "<option value='" +
                            n.F_ValueId +
                            "'>" +
                            n.F_Value +
                            "</option>"
                    ).appendTo(obj);
                });
            }
        }
    );
}
//类别
function LB(obj) {
    obj.empty();
    $.getJSON(
        huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
        {
            token: $.cookie("token"),
            id: 2,
        },
        function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    $(
                        "<option value='" +
                            n.F_ValueId +
                            "'>" +
                            n.F_Value +
                            "</option>"
                    ).appendTo(obj);
                });
            }
        }
    );
}
//主题
function ZT(obj) {
    obj.empty();
    $.getJSON(
        huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
        {
            token: $.cookie("token"),
            id: 3,
        },
        function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    $(
                        "<option value='" +
                            n.F_ValueId +
                            "'>" +
                            n.F_Value +
                            "</option>"
                    ).appendTo(obj);
                });
            }
        }
    );
}

//电话类别
function getPhoneType(obj) {
    obj.empty();
    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
        dataType: "json",
        async: true,
        data: {
            token: $.cookie("token"),
            id: 2498,
        },
        success: function (data) {
            if (data.state.toLowerCase() == "success") {
                var content = data.data;
                $(content).each(function (i, n) {
                    $(
                        "<option value='" +
                            n.F_Value +
                            "'>" +
                            n.F_Remark +
                            "</option>"
                    ).appendTo(obj);
                });
            }
        },
    });
}

//获取来电类型
function GetDicValueList() {
    $("#dicValueList ul").html("");
    $.getJSON(
        huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
        {
            id: 45,
            token: $.cookie("token"),
        },
        function (result) {
            if (result.state.toLowerCase() == "success") {
                for (var i = 0; i < result.data.length; i++) {
                    $("#dicValueList ul").append(
                        '<li><label data-valDic="' +
                            result.data[i].F_ValueId +
                            '" id="unit' +
                            i +
                            '">' +
                            result.data[i].F_Value +
                            "</label></li>"
                    );
                }
            }
        }
    );
}

//点击来电类型
var dicTypeid = 46; //默认是 已受理
$(document).on("click", "#dicValueList li label", function () {
    if (!$(this).hasClass("checkedDept")) {
        var $that = $(this);
        if ($(".hidCallID").val()) {
            dicTypeid = 46; //默认是 已受理
            dicTypeid =
                $(this).attr("data-valDic") != 46
                    ? $(this).attr("data-valDic")
                    : 46;
            $.post(
                huayi.config.callcenter_url + "CallInScreen/UpdateCallInType",
                {
                    callid: $(".hidCallID").val(),
                    //				callid: 59054,
                    typeid: dicTypeid,
                    token: $.cookie("token"),
                },
                function (result) {
                    //debugger;
                    var results = JSON.parse(result);
                    if (results.state.toLowerCase() == "success") {
                        //console.info('传递来电类型成功，ID为：'+ dicTypeid);
                        $that
                            .addClass("checkedDept")
                            .parent()
                            .siblings()
                            .children()
                            .removeClass("checkedDept");
                        if (dicTypeid != 46) {
                            $("#dicForms").hide();
                            layer.msg("来电类型保存成功！");
                            if (dicTypeid == 50) {
                                //催单
                                // $(".ldtp-cr ul.ld-service li:last-child")
                                //     .addClass("cr-click")
                                //     .siblings()
                                //     .removeClass("cr-click");
                                loadOld();
                            }
                        } else {
                            $("#dicForms").show();
                        }
                    }
                }
            );
        } else {
            //console.info('传递来电类型失败');
        }
    } else {
        //$(this).removeClass('checkedDept');
        //layer.msg('来电类型已经保存成功！不用重复点击提交');
    }
});

// 历史工单状态
function historyOrderStates(val, row) {
    var html = "";
    switch (val + "") {
        case "0":
            html = "新工单";
            if (row.F_IsReturn == 1) {
                html = "新工单（回退）";
            }
            break;
        case "1":
            html = "待交办";
            break;
        case "2":
            html = '<span style="color:#FF0000;">待查收</span>';
            break;
        case "3":
            html = "退回审核中";
            break;
        case "4":
            html = "办理中";
            break;
        case "5":
            html = "延时审核";
            break;
        case "6":
            if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
                html = "已办未果";
            } else {
                html = "已办理";
            }
            break;
        case "7":
            html = "已回访";
            break;
        case "8":
            if (row.F_Identification === 0) {
                html = "重置转发";
            } else if (row.F_Identification === 1) {
                html = "退回重办";
            } else {
                html = "重办中";
            }
            break;
        case "9":
            html = "已结案";
            break;
        case "10":
            html = "待审核";
            break;
        case "11":
            html = "重办待交办";
            break;
        //              case '12':
        //                  html = '待审核';
        //                  break;
        case "13":
            html = "重办驳回";
            break;
    }
    return html;
}

// 历史工单操作
function historyOrderOperation(val, row) {
    var roleCode = $.cookie("code");
    if (roleCode === "GNZY") {
        return (
            '<a class="xg" onclick="tj(\'' +
            row.F_WorkOrderId +
            '\')" title="提交">提交</a>&nbsp;' +
            '<a class="xg" onclick="workOrderEdit(\'' +
            row.F_WorkOrderId +
            '\')" title="编辑">编辑</a>'
        );
    } else {
        return "-";
    }
}

//提交
function tj(str) {
    layer.confirm(
        "确定要提交工单么？",
        {
            btn: ["确定", "取消"], //按钮
        },
        function () {
            //请求后台数据
            /*发送请求*/
            $.post(
                huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder",
                {
                    ids: str,
                    token: $.cookie("token"),
                },
                function (result) {
                    result = JSON.parse(result);
                    if (result.state.toLowerCase() == "success") {
                        layer.msg("提交成功");
                        $("#orderlist").bootstrapTable("refresh");
                        //load();
                    }
                }
            );
        }
    );
}

// 编辑
function workOrderEdit(str) {
    layer.open({
        type: 2,
        content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
        title: "编辑",
        area: ["80%", "80%"], //宽高
    });
}

function reminder(str, depId) {
    layer.open({
        type: 2,
        content:
            "./CommonHtml/reminder.html?wid=" +
            str +
            "&depId=" +
            depId +
            "&callid=" +
            $(".hidCallID").val() +
            "", //iframe的url，no代表不显示滚动条
        title: "催单内容",
        area: ["40%", "40%"], //宽高
    });
}
//跳转超期共单列表
$(".surIcon").click(function () {
    top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
});

//右上角消息列表
function rightUp() {
    helper.init.isload = 0;
    $(".drm").html("");
    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
        async: true,
        dataType: "json",
        data: {
            token: $.cookie("token"),
            top: 5,
            //mid:$('.mid').val()
        },
        success: function (data) {
            helper.init.isload = 1;
            $(".mid").val(data.maxid);
            //						helper.cookies.set("mid", data.maxid, 7);
            $(".xx_count").html(data.total);
            $(".sur_count").html(data.timeoutcount);
            $("#cqorder").val(data.timeoutcount);
            if (data.rows) {
                $.each(data.rows, function (i, n) {
                    if (i < 10) {
                        $(
                            "<li>" +
                                '<a href="javaScript:;" class="xx" onclick="ckxq(' +
                                n.F_WorkOrderId +
                                ')">' +
                                '<div class="tipCon">' +
                                n.F_ComContent +
                                "</div>" +
                                '<div class="order_time clearfix">' +
                                '<span class="work_order">订单号：' +
                                n.F_WorkOrderId +
                                "</span>" +
                                '<span class="ort">' +
                                n.F_CreateTime +
                                "</span>" +
                                "</div>" +
                                '</a></li><li class="divider"></li>'
                        ).appendTo(".drm");
                    }
                });
            }

            $(
                '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
                    '<div class="order_time clearfix">' +
                    '<span class="work_order">查看更多</span>' +
                    '<span class="ort"> ' +
                    ">>" +
                    "</span>" +
                    "</div>" +
                    "</a></li>"
            ).appendTo(".drm");
        },
    });
}

function goDC() {
    top.$("iframe:visible")[0].src = "Business/WorkDC.html";
}

//右下角消息弹框
function rightDown() {
    helper.init.isload = 0;

    var tota = 0;
    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
        async: true,
        dataType: "json",
        data: {
            token: $.cookie("token"),
        },
        success: function (data) {
            helper.init.isload = 1;
            $(".rightDown_list").html("");
            var con = data.data;
            if (con.length > 0) {
                con.push({ state: 15, con: $("#cqorder").val() });
            }
            $(con).each(function (i, n) {
                var sts = "";
                switch (n.state) {
                    case 0:
                        sts = "待处理";
                        break;
                    case 1:
                        sts = "待交办";
                        break;
                    case 2:
                        sts = "待查收";
                        break;
                    case 3:
                        sts = "退回审核中";
                        break;
                    case 4:
                        sts = "办理中(主办)";
                        break;
                    case 5:
                        sts = "延时审核中";
                        break;
                    case 6:
                        sts = "待回访";
                        break;
                    case 7:
                        sts = "已回访";
                        break;
                    case 8:
                        sts = "重办中";
                        break;
                    case 9:
                        sts = "已结案";
                        break;
                    case 10:
                        sts = "办理中(协办)";
                        break;
                    case 11:
                        sts = "待处理";
                        break;
                    case 12:
                        sts = "待审核";
                        break;
                    case 13:
                        sts = "待督办";
                        break;
                    case 15:
                        sts = "超期工单";
                        break;
                    case 16:
                        sts = "重办驳回";
                        break;
                    default:
                        sts = "其他";
                        break;
                }
                $(
                    '<li onclick="turnTo(this)">' +
                        '<a href="javaScript:;" data-index="' +
                        n.state +
                        '">' +
                        "<div>" +
                        sts +
                        '<span class="pull-right text-muted small">' +
                        n.con +
                        "条</span>" +
                        "</div>" +
                        "</a>" +
                        "</li>"
                ).appendTo(".rightDown_list");
                tota = tota + parseInt(n.con);
            });
            $(".messageTotal").html(tota);
        },
    });
}

function turnTo(a) {
    var state = $(a).children("a").attr("data-index");
    switch (state) {
        case "0":
            $("iframe:visible")[0].src = "Business/ZXDCL.html";
            break;
        case "1":
            $("iframe:visible")[0].src =
                "Business/LeaderDCL.html?states=" + state;
            break; //代交办
        case "2":
            $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
            break; //待查收
        case "3":
            $("iframe:visible")[0].src =
                "Business/LeaderDCL.html?states=" + state;
            break; //退回审核中
        case "4":
            $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
            break; //办理中（主办）
        case "5":
            $("iframe:visible")[0].src =
                "Business/LeaderDCL.html?states=" + state;
            break; //延时审核中
        case "6":
            $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
            break;
        case "7":
            $("iframe:visible")[0].src =
                "Business/LeaderDCL.html?states=" + state;
            break; //已回访
        case "8":
            $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
            break; //重办中
        case "10":
            $("iframe:visible")[0].src =
                "Business/WorkDCCO.html?states=" + state;
            break; //办理中协办
        case "11":
            $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
            break; //办理中协办
        case "12":
            $("iframe:visible")[0].src = "Appeal/toAuditList.html";
            break; //待审核
        case "13":
            $("iframe:visible")[0].src = "Appeal/toSupervList.html";
            break; //待督办

        case "15":
            $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
            break; //超期工单
        case "16":
            $("iframe:visible")[0].src = "Business/LeaderBH.html";
            break; //重办驳回工单
        default:
            sts = "其他";
            break;
    }
}

///拖拽效果

//拖动事件
var box = document.getElementById("box");
//鼠标按下的函数
box.onmousedown = function (ev) {
    var oEvent = ev || event;
    //求出鼠标和box的位置差值
    var x = oEvent.clientX - box.offsetLeft;
    var y = oEvent.clientY - box.offsetTop;
    //鼠标移动的函数
    //把事件加在document上，解决因为鼠标移动太快时，
    //鼠标超过box后就没有了拖拽的效果的问题
    document.onmousemove = function (ev) {
        var oEvent = ev || event;
        //保证拖拽框一直保持在浏览器窗口内部，不能被拖出的浏览器窗口的范围
        var l = oEvent.clientX - x;
        var t = oEvent.clientY - y;
        if (l < 0) {
            l = 0;
        } else if (l > document.documentElement.clientWidth - box.offsetWidth) {
            l = document.documentElement.clientWidth - box.offsetWidth;
        }
        if (t < 0) {
            t = 0;
        } else if (
            t >
            document.documentElement.clientHeight - box.offsetHeight
        ) {
            t = document.documentElement.clientHeight - box.offsetHeight;
        }
        box.style.left = l + "px";
        box.style.top = t + "px";
    };
    //鼠标抬起的函数
    document.onmouseup = function () {
        document.onmousemove = null;
        document.onmouseup = null;
    };
    //火狐浏览器在拖拽空div时会出现bug
    //return false阻止默认事件，解决火狐的bug
    //  return false;
};

function messages(type) {
    if (!type) {
        type = $(".right-tab li.active").index();
    }
    var html = $("#tab-" + (type + 1)).find(".chat_box");
    html.html("");
    helper.init.isload = 0;
    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "Index/GetChatLists",
        async: true,
        dataType: "json",
        data: {
            token: $.cookie("token"),
            isread: type,
            top: 50,
            fromid: 0,
        },
        success: function (data) {
            helper.init.isload = 1;
            $("#tab-1").find(".message_count").html(data.total);
            if (type == 0) {
                if (data.total == 0) {
                    $(".readed").hide();
                } else {
                    $(".readed").show();
                }
                $(".close_chat").show();
            }
            $(data.rows).each(function (i, n) {
                var str = "";
                str =
                    '<div class="sidebar-message">' +
                    '<a href="#">' +
                    '<div class="pull-left text-center">' +
                    '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
                    '<div class="m-t-xs">' +
                    n.F_UserName +
                    "</div>" +
                    "</div>" +
                    '<div class="media-body">' +
                    '<div class="chat_content">' +
                    GetCont(n.Content) +
                    "</div>" +
                    '<small class="text-muted">' +
                    n.CreateDate +
                    "</small>" +
                    '<span class="reply"  data-FromUserId="' +
                    n.FromUserId +
                    '" data-ToUserId="' +
                    n.ToUserId +
                    '" data-roleId="' +
                    n.F_RoleId +
                    '" onclick="resply(this)">回复</span>';
                if (n.IsRead != 1) {
                    str +=
                        '<span class="reply close_chat" data-index="' +
                        n.Id +
                        '" onclick="closed(this)">关闭</span>';
                }
                "</div>" + "</a>" + "</div>";
                html.append(str);
            });
        },
    });
}

function closed(a) {
    var id = $(a).attr("data-index");
    $.ajax({
        type: "post",
        url: huayi.config.callcenter_url + "Index/CloseChat",
        async: true,
        dataType: "json",
        data: {
            token: $.cookie("token"),
            id: id,
        },
        success: function (data) {
            if (data.total > 0) {
                messages();
            } else {
                layer.msg("关闭消息失败！");
            }
        },
    });
}

function resply(a) {
    var userId = $(a).attr("data-FromUserId");
    var toId = $(a).attr("data-ToUserId");
    var roleId = $(a).attr("data-roleId");
    layer.open({
        type: 2,
        content:
            "replyChat.html?userId=" +
            userId +
            "&roleId=" +
            roleId +
            "&toId=" +
            toId, //iframe的url，no代表不显示滚动条
        title: "回复消息",
        area: ["50%", "60%"], //宽高
    });
}
//登陆弹窗函数
function login_DK() {
    layer.open({
        type: 2,
        content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url，no代表不显示滚动条
        title: "提示",
        area: ["25%", "55%"], //宽高
    });
}
// 顶部消息
function showTopMsgs() {
    $("#top_notices_lists").toggle();
}

// 获取顶部消息（只展示未读消息 0未读 1已读）
function getTopMsgs() {
    helper.init.isload = 0;
    $.getJSON(
        huayi.config.callcenter_url + "InternalMessages/GetMsg",
        {
            token: $.cookie("token"),
            smstype: 1,
        },
        function (result) {
            if (result.state.toLowerCase() === "success") {
                helper.init.isload = 1;
                $("#top_notices_lists").empty();
                result = result.data;
                var str = "";
                if (result && result.length) {
                    if (isFirstShowTopMsg) {
                        $("#top_notices_lists").hide();
                        isFirstShowTopMsg = false;
                    }
                    $("#top_notices_num").text(result.length);
                    if (result.length > 99) {
                        $("#top_notices_num").text(result.length);
                    }
                    for (var i = 0; i < result.length; i++) {
                        str +=
                            '<li class="top_notices_item">' +
                            '<span title="' +
                            result[i].SMS_Content +
                            '" class="top_notices_con">' +
                            result[i].SMS_Content +
                            "</span>" +
                            '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
                            result[i].SMS_Id +
                            ', event)">未读</button>' +
                            "</li>" +
                            '<li class="divider"></li>';
                    }
                } else {
                    str =
                        '<li class="top_notices_item">' +
                        '<span class="top_notices_con">暂无消息！</span>' +
                        "</li>";
                    $("#top_notices_num").text(0);
                }
                $("#top_notices_lists").append(str);
                $("#top_notices_lists").find(".divider:last").remove();
            }
        }
    );
}

// 标记消息状态
function signRead(signid, e) {
    e.stopPropagation();
    layer.confirm(
        "确认已读后该条消息将不再提示，请慎重",
        {
            icon: 7,
            btn: ["确认", "取消"], //按钮
        },
        function (index) {
            $.ajax({
                type: "get",
                url:
                    huayi.config.callcenter_url +
                    "InternalMessages/UpdateState",
                dataType: "json",
                async: true,
                data: {
                    ids: signid,
                    state: 1, //状态，0未读 1已读
                    token: $.cookie("token"),
                },
                success: function (data) {
                    if (data.state.toLowerCase() === "success") {
                        // 更新顶部消息内容和数量
                        getTopMsgs();
                        $("#top_notices_lists").hide();
                        layer.close(index);
                    }
                },
            });
        }
    );
}
function getnew() {
    helper.init.isload = 0;
    $.getJSON(
        huayi.config.callcenter_url + "InternalMessages/GetMsg",
        {
            token: $.cookie("token"),
            smstype: 2,
        },
        function (result) {
            helper.init.isload = 1;
            if (result.state.toLowerCase() === "success") {
                result = result.data;
                var str = "";
                $("#top_notices_lists1").empty();
                if (result && result.length) {
                    $(".tan_ping").css("display", "block");
                    //				$('#top_notices_num').text(result.length);
                    for (var i = 0; i < result.length; i++) {
                        var contant1 = result[i].SMS_Content.split("|")[0];
                        if (contant1.length > 68) {
                            contant2 = contant1.substr(0, 68) + "...";
                        } else {
                            contant2 = contant1;
                        }
                        var contant3 = result[i].SMS_Content.split("|")[1];
                        str +=
                            '<li class="top_notices_item top_notices_item1">' +
                            '<span title="有坐席向您索要关于“' +
                            contant1 +
                            "”的内容，截止至" +
                            contant3 +
                            '，请尽快处理" data_id="' +
                            result[i].SMS_Id +
                            '" class="top_notices_con1">有坐席向您索要关于“' +
                            contant2 +
                            '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
                            contant3 +
                            "</i>，请尽快处理</span>" +
                            //						'<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
                            "</li>" +
                            '<li class="divider"></li>';
                    }
                } else {
                    str =
                        '<li class="top_notices_item">' +
                        '<span class="top_notices_con">暂无消息！</span>' +
                        "</li>";
                }
                $("#top_notices_lists1").append(str);
            }
        }
    );
}
$("#know").on("click", function () {
    var data_id = $(".top_notices_con1").attr("data_id");
    Read(data_id, event);
    $(".tan_ping").css("display", "none");
    getnew();
});
//跳转索要列表
$("#chuli").on("click", function () {
    var data_id = $(".top_notices_con1").attr("data_id");
    Read(data_id, event);
    $(".tan_ping").css("display", "none");
    getnew();
    $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
});
function Read(signid, e) {
    e.stopPropagation();
    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
        dataType: "json",
        async: true,
        data: {
            ids: signid,
            state: 1, //状态，0未读 1已读
            token: $.cookie("token"),
        },
        success: function (data) {
            if (data.state.toLowerCase() === "success") {
                // 更新顶部消息内容和数量
                getTopMsgs();
                $("#top_notices_lists").hide();
                //					layer.close(index);
            }
        },
    });
}

// 获取工单数量
function workcount() {
    $.getJSON(
        huayi.config.callcenter_url + "WorkOrder/GetDWCount",
        {
            token: $.cookie("token"),
        },
        function (result) {
            if (result.state.toLowerCase() == "success") {
                var data = result.data.DWCount[0];
                $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
                $(".WorkTHCB").text(data.TuiHui); // 退回重办
                $(".workOverdue").text(data.ChaoQi); // 超期工单
                $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
                $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
                $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
                $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
                $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
                $(".superviseCommission").text(data.DB); // 督办工单
            }
        }
    );
}

function domainPrompt() {
    var content =
        '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑，系统登录地址改为：<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>，新系统地址5月28日开始正式使用，老系统将于6月5日正式停止访问，请互相转告，谢谢！</div>';
    if (window.location.host === "125.45.12.146:9999") {
        layer.open({
            type: 1,
            title: "提示",
            content: content, //这里content是一个普通的String
            area: ["50%", "50%"],
        });
    }
}

$("#hangUpEvaluation").click(function () {
    satisfactionEvaluationFun();
});

function satisfactionEvaluationFun() {
    obj.Type = "TurnIvr";
    obj.AgentID = $.cookie("zx_user");
    obj.AgentExten = $.cookie("extno");
    obj.IvrName = "MYD";
    obj.IvrPos = "1";
    Send();
}

// 多媒体提示信息
function multimediaPrompt(roleCode) {
    if (roleCode === "MTDD") {
        $.ajax({
            type: "get",
            url: huayi.config.callcenter_url + "Info/GetMultiCount",
            dataType: "json",
            async: true,
            data: {
                token: $.cookie("token"),
            },
            success: function (data) {
                if (data.state.toLowerCase() === "success") {
                    var data = data.data
                    var content =
                        '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>'
                        + '<li>当日来信：' + data.lxcount[0].Column1 + '</li>'
                        + '<li>退件数量：' + data.thcount[0].Column1 + '</li>'
                        + '<li>延期数量：' + data.yscount[0].Column1 + '</li>'
                        + '<li>办结数量：' + data.bjcount[0].Column1 + '</li>'
                        + '</ul></p></div>';
                        layer.open({
                            type: 1,
                            title: "提示",
                            content: content, //这里content是一个普通的String
                            area: ["25%", "30%"],
                        });
                }
            },
        });
    }
}

function getReactionCategory(roleCode, pid = 38) {
    // var roleCode = $.cookie("code");
    // 供暖专员只获取供暖问题
    if (roleCode === "GNZY") {
        pid = 2460;
    } else {
        pid = 38;
    }
    $.get(
        huayi.config.callcenter_url + "Dictionary/GetZTreeNew",
        {
            token: $.cookie("token"),
            pid: pid,
        },
        function (result) {
            result = $.parseJSON(result);
            var content = JSON.parse(result.data);
            layui.use("dropdown", function () {
                var dropdown = layui.dropdown;
                dropdown.render({
                    elem: "#reflectCategory", //可绑定在任意元素中，此处以上述按钮为例
                    data: content,
                    id: "reflectCategory",
                    //菜单被点击的事件
                    click: function (obj) {
                        $("#reflectCategory").val(obj.title);
                        $("#PID").val(obj.id);
                    },
                });
            });
        }
    );
}

function getSearchReactionCategory(key) {
    $("#reflectCategoryList").empty();
    $.get(
        huayi.config.callcenter_url + "Dictionary/GetKeyListNew",
        {
            token: $.cookie("token"),
            key: key,
        },
        function (result) {
            result = $.parseJSON(result);
            if (result.state.toLowerCase() === "success") {
                var content = result.data;
                if (content.length > 0) {
                    content.forEach(function (e, i) {
                        $(
                            "<li index='" +
                                e.id +
                                "' indexName='" +
                                e.name +
                                "'>" +
                                e.names +
                                "</li>"
                        ).appendTo("#reflectCategoryList");
                    });
                } else {
                    $("<li index='' indexName=''>没有相关数据</li>").appendTo(
                        "#reflectCategoryList"
                    );
                }
            }
        }
    );
}

function debounce(fun, delay) {
    return function (args) {
        var that = this;
        var _args = args;
        clearTimeout(fun.id);
        fun.id = setTimeout(function () {
            fun.call(that, _args);
        }, delay);
    };
}

// 监听浏览器关闭
window.onunload = function (e) {
    logout();
    return;
};

//获取知识库消息
setInterval(getnew, 180000);