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WorkDSZB.html 43KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. <div>
  126. <div style="width: 100%; padding: 10px">
  127. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  128. data-pagination="true">
  129. <thead>
  130. <tr>
  131. <!-- <th data-checkbox="true"></th> -->
  132. <th data-align="center" data-formatter="serialNumber">序号</th>
  133. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  134. 工单单号
  135. </th>
  136. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  137. 诉求标题
  138. </th>
  139. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  140. 来电内容
  141. </th>
  142. <th data-field="DeptName" data-align="center">
  143. 承办单位
  144. </th>
  145. <!-- <th data-field="OtherDeptName" data-align="center">
  146. 协办单位
  147. </th> -->
  148. <th data-field="UserName" data-align="center">
  149. 受理人
  150. </th>
  151. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  152. 办理状态
  153. </th>
  154. <!--<th
  155. data-field="FilePath"
  156. data-formatter="setCode"
  157. data-align="center"
  158. >
  159. 录音
  160. </th>-->
  161. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  162. 时限
  163. </th>
  164. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  165. 办理时限
  166. </th>
  167. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  168. 操作
  169. </th>
  170. </tr>
  171. </thead>
  172. <tbody class="list"></tbody>
  173. </table>
  174. </div>
  175. </div>
  176. </div>
  177. </div>
  178. <!--下载框-->
  179. <div class="t-shade lyxz">
  180. <div class="shade_k">
  181. <div class="shade_title">
  182. <span>录音播放与下载<srong class="cknum"></srong></span>
  183. <span class="setwin gbly"><a>x</a></span>
  184. </div>
  185. <div class="shade_content">
  186. <div class="Ly_box audiojs"></div>
  187. </div>
  188. </div>
  189. </div>
  190. <input type="hidden" id="PID" />
  191. <input type="hidden" id="Dpment" />
  192. </div>
  193. <script src="../js/layui/layui.js"></script>
  194. <script src="../js/bootstrap-select.js"></script>
  195. <script src="../css/laydate/laydate.js"></script>
  196. <script src="../My97DatePicker/WdatePicker.js"></script>
  197. <script src="../js/zTree/jquery.ztree.core.js"></script>
  198. <script src="../js/search/screen.js"></script>
  199. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  200. <script>
  201. var wid = helper.request.queryString("states");
  202. if (wid) {
  203. $("#state").val(wid);
  204. }
  205. $(document).ready(function () {
  206. load();
  207. laydate.skin("blue");
  208. laydate({
  209. elem: "#starttime",
  210. event: "focus",
  211. istime: true,
  212. format: 'YYYY-MM-DD hh:mm:ss'
  213. });
  214. laydate({
  215. elem: "#endtime",
  216. event: "focus",
  217. istime: true,
  218. format: 'YYYY-MM-DD hh:mm:ss'
  219. });
  220. });
  221. //关闭录音弹出
  222. $(".gbly").click(function () {
  223. $(".lyxz").removeClass("cx");
  224. $("audio")[0].pause();
  225. });
  226. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  227. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  228. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  229. });
  230. //获取查询信息
  231. function load() {
  232. //坐席
  233. var usercodeID = "";
  234. var usercode_ = $("#ZX").val(); //坐席
  235. if (usercode_ != null) {
  236. $(usercode_).each(function (i, n) {
  237. var obj1 = "";
  238. obj1 = n + ",";
  239. usercodeID += obj1;
  240. });
  241. } else {
  242. usercodeID = "";
  243. }
  244. // 调度员
  245. var ddusercodeID = "";
  246. var ddusercode_ = $("#yardman").val(); //坐席
  247. if (ddusercode_ != null) {
  248. $(ddusercode_).each(function (i, n) {
  249. var obj2 = "";
  250. obj2 = n + ",";
  251. ddusercodeID += obj2;
  252. });
  253. } else {
  254. ddusercodeID = "";
  255. }
  256. //先销毁表格
  257. $("#orderlist").bootstrapTable("destroy");
  258. //初始化表格,动态从服务器加载数据
  259. $("#orderlist").bootstrapTable({
  260. method: "get", //使用get请求到服务器获取数据
  261. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  262. contentType: "application/x-www-form-urlencoded",
  263. striped: true, //表格显示条纹
  264. pagination: true, //启动分页
  265. pageSize: 10, //每页显示的记录数
  266. pageNumber: 1, //当前第几页
  267. pageList: [10, 20, 50, 100], //记录数可选列表
  268. search: false, //是否启用查询
  269. showColumns: false, //显示下拉框勾选要显示的列
  270. showRefresh: false, //显示刷新按钮
  271. sidePagination: "server", //表示服务端请求
  272. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  273. //设置为limit可以获取limit, offset, search, sort, order
  274. queryParamsType: "undefined",
  275. queryParams: function queryParams(params) {
  276. //设置查询参数
  277. var param = {
  278. page: params.pageNumber,
  279. pagesize: params.pageSize,
  280. workid: $("#wids").val(),
  281. state: $("#state").val(), //=工单状态
  282. type: $("#type").val(), //=工单类型
  283. bigtype: $("#bigtype").val(), //=大类别
  284. smalltype: $("#smalltype").val(), //=小类别
  285. key: $("#key").val(), //=关键字
  286. tel: $("#tel").val(), //=客户电话
  287. name: $("#name").val(), //=客户名称
  288. // usercode: "",
  289. usercode: usercodeID, //=坐席工号
  290. ddusercode: ddusercodeID,
  291. keyid: $("#keyid").val(), //=关键词id
  292. source: $("#source").val(), //=来源&
  293. starttime: $("#starttime").val(), //=开始时间
  294. endtime: $("#endtime").val(), //=结束时间
  295. deptid: $("#PID").val(),
  296. type: $("#type").val(),
  297. tab: 0, //待处理
  298. sourcearea: $("#sourceAreas").val(), //区域
  299. jianhang: 0,
  300. phoneType: 2, // 12345来电
  301. token: $.cookie("token"),
  302. };
  303. return param;
  304. },
  305. onLoadSuccess: function (data) {
  306. //加载成功时执行
  307. // layer.msg("加载成功");
  308. //console.log(data);
  309. },
  310. onLoadError: function () {
  311. //加载失败时执行
  312. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  313. },
  314. });
  315. }
  316. //状态
  317. function States(val, row) {
  318. var html = "";
  319. switch (val + "") {
  320. case "0":
  321. html = "新工单";
  322. if (row.F_IsReturn == 1) {
  323. html = "新工单(回退)";
  324. }
  325. break;
  326. case "1":
  327. html = "待交办";
  328. break;
  329. case "2":
  330. html = '<span style="color:#FF0000;">待查收</span>';
  331. break;
  332. break;
  333. case "3":
  334. html = "退回审核中";
  335. break;
  336. case "4":
  337. html = "办理中";
  338. break;
  339. case "5":
  340. html = "延时审核";
  341. break;
  342. case "6":
  343. html = "已办理";
  344. break;
  345. case "7":
  346. html = "已回访";
  347. break;
  348. case "8":
  349. html = "重办中";
  350. break;
  351. case "9":
  352. html = "已结案";
  353. break;
  354. case "11":
  355. html = "重办待交办";
  356. break;
  357. }
  358. return html;
  359. }
  360. //时限
  361. function OverTime(val, row) {
  362. if (val == 1) {
  363. return (
  364. '<div class="" style="cursor: pointer;">' +
  365. '<span class="Greens">' +
  366. row.GapTime +
  367. "</span>" +
  368. "</div>"
  369. );
  370. } else if (val == 2) {
  371. return (
  372. '<div class="" style="cursor: pointer;">' +
  373. '<span class="Yellows">' +
  374. row.GapTime +
  375. "</span>" +
  376. "</div>"
  377. );
  378. } else if (val == 3) {
  379. return (
  380. '<div class="" style="cursor: pointer;">' +
  381. '<span class="Reds">' +
  382. row.GapTime +
  383. "</span>" +
  384. "</div>"
  385. );
  386. }
  387. }
  388. //办理时限
  389. function BanTime(val) {
  390. if (val) {
  391. var time = val.substring(0, val.indexOf(" "));
  392. return (
  393. '<div class="" style="cursor: pointer;">' +
  394. "<span>" +
  395. time +
  396. "</span>" +
  397. "</div>"
  398. );
  399. }
  400. }
  401. //音频
  402. function setCode(val) {
  403. if (val) {
  404. return (
  405. '<div class="imgs" style="cursor: pointer;">' +
  406. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  407. val +
  408. '" />' +
  409. "</div>"
  410. );
  411. } else {
  412. return "";
  413. }
  414. }
  415. // 序号
  416. function serialNumber(val, row, index) {
  417. return index + 1;
  418. }
  419. function GetCont(val) {
  420. if (val) {
  421. var str = "<div ";
  422. if (val.length > 10) {
  423. str = str + ' title="' + val + '" ';
  424. val = val.substr(0, 10) + "...";
  425. }
  426. return str + ">" + val + "</div>";
  427. } else {
  428. return "";
  429. }
  430. }
  431. //操作
  432. function Dispose(val, row) {
  433. var Rows = row.Buttons;
  434. // alert(row.F_WorkOrderId);
  435. var WorkOrderId = row.F_WorkOrderId;
  436. var html = '';
  437. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  438. for (var i = 0; i < Rows.length; i++) {
  439. if (Rows[i].key != 21) {
  440. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  441. if (html1) {
  442. html1 = html1.replace("data", val);
  443. }
  444. html += html1;
  445. }
  446. }
  447. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  448. return html;
  449. }
  450. //转派
  451. function redeploy(WorkOrderId) {
  452. layer.open({
  453. type: 2,
  454. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  455. title: "转派",
  456. area: ["85%", "80%"], //宽高
  457. });
  458. }
  459. //查看详情
  460. function ckxq(str) {
  461. layer.open({
  462. type: 2,
  463. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  464. title: "工单详情",
  465. area: ["100%", "100%"], //宽高
  466. });
  467. }
  468. //编辑
  469. function bj(str) {
  470. layer.open({
  471. type: 2,
  472. content: "../CommonHtml/AddAppeal.html?wid=" + str +"&workType=jb", //iframe的url,no代表不显示滚动条
  473. title: "编辑工单",
  474. area: ["95%", "95%"], //宽高
  475. });
  476. }
  477. //删除
  478. function move(str) {
  479. layer.confirm(
  480. "确定删除工单?", {
  481. btn: ["是", "否"], //按钮
  482. },
  483. function () {
  484. $.post(
  485. huayi.config.callcenter_url +
  486. "WorkOrder/DelWorkOrder", {
  487. ids: str,
  488. token: $.cookie("token"),
  489. },
  490. function (result) {
  491. result = JSON.parse(result);
  492. if (result.state.toLowerCase() == "success") {
  493. layer.msg("删除成功");
  494. load();
  495. }
  496. }
  497. );
  498. }
  499. );
  500. }
  501. ////删除
  502. function withdraw(str) {
  503. layer.confirm(
  504. "确定撤回?", {
  505. btn: ["是", "否"], //按钮
  506. },
  507. function () {
  508. $.post(
  509. huayi.config.callcenter_url +
  510. "WorkOrder/WithdrawDWorkOrder", {
  511. workorderid: str,
  512. token: $.cookie("token"),
  513. },
  514. function (result) {
  515. result = JSON.parse(result);
  516. if (result.state.toLowerCase() == "success") {
  517. layer.msg("撤回成功");
  518. load();
  519. }
  520. }
  521. );
  522. }
  523. );
  524. }
  525. //提交
  526. function tj(str) {
  527. layer.confirm(
  528. "确定要提交工单么?", {
  529. btn: ["确定", "取消"], //按钮
  530. },
  531. function () {
  532. //请求后台数据
  533. /*发送请求*/
  534. $.post(
  535. huayi.config.callcenter_url +
  536. "WorkOrder/SubmitWorkOrder", {
  537. ids: str,
  538. token: $.cookie("token"),
  539. },
  540. function (result) {
  541. result = JSON.parse(result);
  542. if (result.state.toLowerCase() == "success") {
  543. layer.msg("提交成功");
  544. load();
  545. }
  546. }
  547. );
  548. }
  549. );
  550. }
  551. //交办
  552. function jb(str) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  556. title: "工单交办",
  557. area: ["87%", "80%"], //宽高
  558. });
  559. }
  560. //领导批示
  561. function lader(str) {
  562. layer.open({
  563. type: 2,
  564. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  565. title: "领导批示",
  566. area: ["60%", "80%"], //宽高
  567. });
  568. }
  569. //市长批示
  570. function city(str) {
  571. layer.open({
  572. type: 2,
  573. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  574. title: "领导批示",
  575. area: ["60%", "80%"], //宽高
  576. });
  577. }
  578. //办理
  579. function bl(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  583. title: "办理工单",
  584. area: ["60%", "80%"], //宽高
  585. });
  586. }
  587. //督办
  588. function Supervision(str) {
  589. layer.open({
  590. type: 2,
  591. content: "../CommonHtml/Supervision_.html?wid=" +
  592. str +
  593. "&type=1", //iframe的url,no代表不显示滚动条
  594. title: "督办",
  595. area: ["60%", "80%"], //宽高
  596. });
  597. }
  598. //督查
  599. function Supervision_(str) {
  600. layer.open({
  601. type: 2,
  602. content: "../CommonHtml/Supervision_.html?wid=" +
  603. str +
  604. "&type=2", //iframe的url,no代表不显示滚动条
  605. title: "监察",
  606. area: ["60%", "80%"], //宽高
  607. });
  608. }
  609. //强制结案
  610. function StrongLawsuit(str) {
  611. layer.open({
  612. type: 2,
  613. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  614. title: "强制结案",
  615. area: ["60%", "80%"], //宽高
  616. });
  617. }
  618. //回退BackDtail
  619. function BackDtail(str) {
  620. layer.open({
  621. type: 2,
  622. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  623. title: "工单回退",
  624. area: ["60%", "80%"], //宽高
  625. });
  626. }
  627. //查收
  628. function cs(str) {
  629. layer.confirm(
  630. "确定要查收?", {
  631. btn: ["是", "否"], //按钮
  632. },
  633. function () {
  634. $.post(
  635. huayi.config.callcenter_url +
  636. "WorkOrder/ReceiveWorkOrder", {
  637. workorderid: str,
  638. token: $.cookie("token"),
  639. },
  640. function (result) {
  641. result = JSON.parse(result);
  642. if (result.state.toLowerCase() == "success") {
  643. layer.msg("查收成功");
  644. load();
  645. }
  646. }
  647. );
  648. }
  649. );
  650. }
  651. //收回
  652. function sh(str) {
  653. layer.confirm(
  654. "确定要回收?", {
  655. btn: ["是", "否"], //按钮
  656. },
  657. function () {
  658. $.post(
  659. huayi.config.callcenter_url +
  660. "WorkOrder/TakeBackWorkOrder", {
  661. workorderid: str,
  662. token: $.cookie("token"),
  663. },
  664. function (result) {
  665. result = JSON.parse(result);
  666. if (result.state.toLowerCase() == "success") {
  667. layer.msg("回收");
  668. load();
  669. }
  670. }
  671. );
  672. }
  673. );
  674. }
  675. //强制回收
  676. function recycles() {
  677. layer.confirm("确定要强制退回吗?", {
  678. btn: ["是", "否"], //按钮
  679. });
  680. }
  681. //退回申请
  682. function th(str) {
  683. layer.open({
  684. type: 2,
  685. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  686. title: "申请退回工单",
  687. area: ["60%", "80%"], //宽高
  688. });
  689. }
  690. //审核退回申请
  691. function shth(str) {
  692. layer.open({
  693. type: 2,
  694. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  695. title: "审核退回申请",
  696. area: ["60%", "80%"], //宽高
  697. });
  698. }
  699. //办理
  700. // function th(str) {
  701. // layer.open({
  702. // type: 2,
  703. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  704. // title: '办理工单',
  705. // area: ['35%', '30%'], //宽高
  706. // });
  707. // }
  708. //申请延时
  709. function ys(str) {
  710. layer.open({
  711. type: 2,
  712. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  713. title: "申请延时",
  714. area: ["60%", "80%"], //宽高
  715. });
  716. }
  717. //审核申请延时
  718. function shys(str) {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. title: "审核延时申请",
  723. area: ["60%", "80%"], //宽高
  724. });
  725. }
  726. //诉求回访
  727. function hf(str) {
  728. layer.open({
  729. type: 2,
  730. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  731. title: "工单回访",
  732. area: ["60%", "80%"], //宽高
  733. });
  734. }
  735. //重办工单
  736. function cb(str) {
  737. layer.open({
  738. type: 2,
  739. content: "../CommonHtml/AddAppeal.html?wid=" + str +
  740. "&workType=cb", //iframe的url,no代表不显示滚动条
  741. title: "重办工单",
  742. area: ["95%", "95%"], //宽高
  743. });
  744. }
  745. //结案
  746. function Lawsuit(str) {
  747. layer.open({
  748. type: 2,
  749. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  750. title: "诉求单结案",
  751. area: ["60%", "80%"], //宽高
  752. });
  753. }
  754. //驳回重办
  755. function bhcb(str) {
  756. //回退BackDtail
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: "驳回重办",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. //转督办
  765. function zdb(str, row) {
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/superTrunl.html?wid=" + str,
  769. title: "督办工单",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. $(".Appeal").click(function () {
  774. layer.open({
  775. type: 2,
  776. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  777. title: "新增诉求",
  778. area: ["85%", "80%"], //宽高
  779. });
  780. });
  781. //上传文件
  782. function upload() {
  783. if (document.getElementById("upFile").files.length > 0) {
  784. var formData = new FormData();
  785. formData.append(
  786. "upFile",
  787. document.getElementById("upFile").files[0]
  788. );
  789. formData.append("token", $.cookie("token"));
  790. $.ajax({
  791. url: huayi.config.callcenter_url +
  792. "/WorkOrder/UploadFile",
  793. type: "POST",
  794. data: formData,
  795. /**
  796. *必须false才会自动加上正确的Content-Type
  797. */
  798. contentType: false,
  799. /**
  800. * 必须false才会避开jQuery对 formdata 的默认处理
  801. * XMLHttpRequest会对 formdata 进行正确的处理
  802. */
  803. processData: false,
  804. success: function (result) {
  805. document.getElementById(
  806. "upFile"
  807. ).outerHTML = document.getElementById(
  808. "upFile"
  809. ).outerHTML;
  810. $("#upFile").change(function () {
  811. upload();
  812. });
  813. var r = $.parseJSON(result);
  814. if (r.state.toLowerCase() == "success") {
  815. $(".fjnr").text(r.data);
  816. $("#scfj").show();
  817. }
  818. },
  819. });
  820. } else {
  821. layer.confirm("请上传文件!", {
  822. btn: ["确定"],
  823. });
  824. }
  825. }
  826. //来源
  827. function LY(obj) {
  828. obj.empty();
  829. obj.append(
  830. '<option selected="selected" value="">请选择</option>'
  831. );
  832. $.getJSON(
  833. huayi.config.callcenter_url +
  834. "Dictionary/GetDicValueListById", {
  835. token: $.cookie("token"),
  836. id: 1,
  837. },
  838. function (data) {
  839. if (data.state.toLowerCase() == "success") {
  840. var content = data.data;
  841. $(content).each(function (i, n) {
  842. $(
  843. "<option value='" +
  844. n.F_ValueId +
  845. "'>" +
  846. n.F_Value +
  847. "</option>"
  848. ).appendTo(obj);
  849. });
  850. }
  851. }
  852. );
  853. }
  854. //类别
  855. function LB(obj) {
  856. obj.empty();
  857. obj.append(
  858. '<option selected="selected" value="">请选择</option>'
  859. );
  860. $.getJSON(
  861. huayi.config.callcenter_url +
  862. "Dictionary/GetDicValueListById", {
  863. token: $.cookie("token"),
  864. id: 2,
  865. },
  866. function (data) {
  867. if (data.state.toLowerCase() == "success") {
  868. var content = data.data;
  869. $(content).each(function (i, n) {
  870. $(
  871. "<option value='" +
  872. n.F_ValueId +
  873. "'>" +
  874. n.F_Value +
  875. "</option>"
  876. ).appendTo(obj);
  877. });
  878. }
  879. }
  880. );
  881. }
  882. // 主题
  883. function ZT(obj) {
  884. obj.empty();
  885. obj.append(
  886. '<option selected="selected" value="">请选择</option>'
  887. );
  888. $.getJSON(
  889. huayi.config.callcenter_url +
  890. "Dictionary/GetDicValueListById", {
  891. token: $.cookie("token"),
  892. id: 3,
  893. },
  894. function (data) {
  895. if (data.state.toLowerCase() == "success") {
  896. var content = data.data;
  897. $(content).each(function (i, n) {
  898. $(
  899. "<option value='" +
  900. n.F_ValueId +
  901. "'>" +
  902. n.F_Value +
  903. "</option>"
  904. ).appendTo(obj);
  905. });
  906. }
  907. }
  908. );
  909. }
  910. function tree() {
  911. $.get(
  912. huayi.config.callcenter_url + "Department/GetDeptList", {
  913. token: $.cookie("token"),
  914. // "pid": pid
  915. },
  916. function (result) {
  917. result = $.parseJSON(result);
  918. $.fn.zTree.init(
  919. $("#addTreeDemo"),
  920. setting1,
  921. result.data
  922. ); //实例化树形图
  923. }
  924. );
  925. }
  926. var setting1 = {
  927. data: {
  928. key: {
  929. name: "F_DeptName",
  930. },
  931. simpleData: {
  932. enable: true,
  933. idKey: "F_DeptId",
  934. pIdKey: "F_PartentId",
  935. rootPId: 0,
  936. },
  937. },
  938. callback: {
  939. onClick: zTreeOnClick,
  940. },
  941. };
  942. function zTreeOnClick(event, treeId, treeNode) {
  943. if (treeNode.level >= 1) {
  944. $(".inps").val(treeNode.F_DeptName);
  945. $("#PID").val(treeNode.F_DeptId);
  946. $("#Dpment").val(treeNode.F_DeptName);
  947. $(".Cleans").show();
  948. }
  949. }
  950. $(".exportFile").click(function () {
  951. var usercode_ = $("#ZX").val(); //坐席
  952. if (usercode_ != null) {
  953. $(usercode_).each(function (i, n) {
  954. var obj1 = "";
  955. obj1 = n + ",";
  956. usercodeID += obj1;
  957. });
  958. } else {
  959. usercodeID = "";
  960. }
  961. // 调度员
  962. var ddusercodeID = "";
  963. var ddusercode_ = $("#yardman").val(); //坐席
  964. if (ddusercode_ != null) {
  965. $(ddusercode_).each(function (i, n) {
  966. var obj2 = "";
  967. obj2 = n + ",";
  968. ddusercodeID += obj2;
  969. });
  970. } else {
  971. ddusercodeID = "";
  972. }
  973. var workid = $("#wids").val()
  974. var key = $("#key").val() //=关键字
  975. var tel = $("#tel").val() //=客户电话
  976. var name = $("#name").val() //=客户名称
  977. var usercode = usercodeID //=坐席工号
  978. var ddusercode = ddusercodeID
  979. var source = $("#source").val() //=来源&
  980. var starttime = $("#starttime").val() //=开始时间
  981. var endtime = $("#endtime").val() //=结束时间
  982. var deptid = $("#PID").val()
  983. var type = $("#type").val() //=工单类型
  984. var bigtype = $("#bigtype").val()
  985. var smalltype = $("#smalltype").val() //=小类别
  986. var sourcearea = $("#sourceAreas").val() //区域
  987. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  988. var tab = 0;
  989. var keyid = $("#keyid").val() //=关键词id
  990. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  991. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  992. key +
  993. "&tel=" +
  994. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  995. source +
  996. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  997. sourcearea +
  998. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  999. window.location.href = url;
  1000. })
  1001. </script>
  1002. </body>
  1003. </html>