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2016HistoryWorkOrder.html 52KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>2016年历史工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../js/layui/css/layui.css">
  13. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  14. </head>
  15. <body class="gray-bg">
  16. <div class="wrapper wrapper-content animated fadeInRight">
  17. <div class="daoHang clearfix">
  18. <div class="dhLeft">
  19. <sapn>
  20. <i class="syIcon"></i>位置:
  21. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  22. <a href="javaScript:;">综合查询</a>&gt;
  23. <a href="" class="nowPosition">2016年历史工单</a>
  24. </sapn>
  25. </div>
  26. <div class="dhRight">
  27. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  28. </div>
  29. </div>
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div style="padding: 10px" class="tj_content clearFix">
  32. <div>
  33. <span>【搜索信息】</span>
  34. <div class="box_content">
  35. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  36. <tr>
  37. <th>工单来源:</th>
  38. <td>
  39. <select class="form-control" id="source"></select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" placeholder="请输入来电号码" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input id="starttime" class="photo x-color laydate-icon" type="text"
  48. autocomplete="off" style="height: 35px;" disabled="disabled" />-<input id="endtime"
  49. class="photo x-color laydate-icon" type="text" autocomplete="off"
  50. style="height: 35px;" disabled="disabled" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" autocomplete="off" />
  61. </td>
  62. <th>办理时间:</th>
  63. <td colspan="3">
  64. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  65. autocomplete="off" style="height: 35px;" />-<input id="dealstrendtime"
  66. class="photo x-color laydate-icon" type="text" autocomplete="off"
  67. style="height: 35px;" />
  68. </td>
  69. </tr>
  70. <tr>
  71. <th>工单标题:</th>
  72. <td>
  73. <input type="text" placeholder="输入工单标题" id="workOrderTitle" class="form-control" />
  74. </td>
  75. <th>受话坐席:</th>
  76. <td>
  77. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  78. data-live-search="true">
  79. <option value="">请选择坐席</option>
  80. </select>
  81. </td>
  82. <th>反映区域:</th>
  83. <td>
  84. <select class="form-control Min-width" id="sourceAreas"></select>
  85. </td>
  86. </tr>
  87. <tr>
  88. <th>来电内容:</th>
  89. <td>
  90. <input type="text" placeholder="输入来电内容" id="workOrderContent"
  91. class="form-control" />
  92. </td>
  93. <th><span class="nameJustified">审核员:</span></th>
  94. <td>
  95. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  96. multiple data-live-search="true">
  97. <option value="">
  98. 请选择调度员
  99. </option>
  100. </select>
  101. </td>
  102. <th>处理类型:</th>
  103. <td>
  104. <select class="form-control Min-width" id="dealtype">
  105. <option value="">请选择</option>
  106. <option value="0">网络转派</option>
  107. <option value="1">当即办理</option>
  108. </select>
  109. </td>
  110. </tr>
  111. <tr>
  112. <th>办理结果:</th>
  113. <td>
  114. <input type="text" placeholder="输入办理结果" id="workOrderProcessingResult"
  115. class="form-control" />
  116. </td>
  117. <th>工单状态:</th>
  118. <td>
  119. <select name="" id="state" class="form-control">
  120. <option selected="selected" value="">
  121. 请选择
  122. </option>
  123. <option value="0">新工单</option>
  124. <option value="1">待交办</option>
  125. <!-- <option value="10">待审核</option> -->
  126. <option value="2">待查收</option>
  127. <option value="3">
  128. 退回审核中
  129. </option>
  130. <option value="4">办理中</option>
  131. <option value="5">
  132. 延时审核中
  133. </option>
  134. <option value="6">已办理</option>
  135. <!-- <option value="7">已回访</option> -->
  136. <option value="11">
  137. 重办待交办
  138. </option>
  139. <option value="13">重办驳回</option>
  140. <option value="8">重办中</option>
  141. <option value="9">已结案</option>
  142. </select>
  143. </td>
  144. <th>来电类型:</th>
  145. <td>
  146. <select class="form-control Min-width" id="type"></select>
  147. <botton class="btns Seach">搜索</botton>
  148. </td>
  149. </tr>
  150. <tr>
  151. <th>承办单位:</th>
  152. <td style="position: relative">
  153. <div class="inpBox">
  154. <input type="text" class="inps" />
  155. <i class="Cleans fa fa-close"></i>
  156. <i class="xl xl_one"></i>
  157. <div class="addTree xlAdd">
  158. <ul id="addTreeDemo" class="ztree"></ul>
  159. </div>
  160. </div>
  161. <div class="selDpart1">
  162. <ul id="sponsor"></ul>
  163. </div>
  164. </td>
  165. <th>反映类别:</th>
  166. <td class="reflectCategory-wrapper">
  167. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  168. <i class="CleansReactionCategory fa fa-close"></i>
  169. <input type="hidden" id="keyid" />
  170. <div class="reflectCategoryList-wrapper">
  171. <ul id="reflectCategoryList">
  172. </ul>
  173. </div>
  174. </td>
  175. <!-- <td style="position: relative;">
  176. <div class="inpBox">
  177. <input type="text" class="inpsReactionCategory" />
  178. <input type="hidden" id="keyid" />
  179. <i class="CleansReactionCategory fa fa-close"></i>
  180. <i class="xlReactionCategory xl_one"></i>
  181. <div class="addTreeReactionCategory xlAddReactionCategory">
  182. <ul id="addTreeDemoReactionCategory" class="ztree"></ul>
  183. </div>
  184. </div>
  185. </td> -->
  186. <th>是否公开:</th>
  187. <td>
  188. <select id="isopen" class="form-control Min-width" name="select">
  189. <option value="">
  190. 请选择是否公开
  191. </option>
  192. <option value="0">
  193. 未公开
  194. </option>
  195. <option value="1">
  196. 已公开
  197. </option>
  198. </select>
  199. <botton class="btns exportFile">导出</botton>
  200. </td>
  201. </tr>
  202. <tr>
  203. <th>三方通话:</th>
  204. <td>
  205. <select id="threeWayCall" class="form-control" name="select">
  206. <option value="">
  207. 请选择是否三方通话
  208. </option>
  209. <option value="1">
  210. </option>
  211. <option value="0">
  212. </option>
  213. </select>
  214. </td>
  215. <th>分管领导:</th>
  216. <td>
  217. <select id="leaderCharge" class="form-control" name="select">
  218. <option value="">
  219. 请选择
  220. </option>
  221. <option value="省长">
  222. 省长
  223. </option>
  224. <option value="市长">
  225. 市长
  226. </option>
  227. </select>
  228. </td>
  229. <th>查询类型:</th>
  230. <td>
  231. <select id="islike" class="form-control Min-width" name="select">
  232. <option value="1">
  233. 模糊查询
  234. </option>
  235. <option value="0">
  236. 精确查询
  237. </option>
  238. </select>
  239. </td>
  240. </tr>
  241. </table>
  242. </div>
  243. </div>
  244. <div>
  245. <div style="width: 100%; padding: 10px">
  246. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  247. data-pagination="true">
  248. <thead>
  249. <tr>
  250. <th data-formatter="serialNumber" data-align="center">
  251. 序号
  252. </th>
  253. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  254. 工单单号
  255. </th>
  256. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  257. 诉求标题
  258. </th>
  259. <th data-field="DeptName" data-align="center">
  260. 承办单位
  261. </th>
  262. <!-- <th data-field="OtherDeptName" data-align="center">
  263. 协办单位
  264. </th> -->
  265. <th data-field="UserName" data-align="center">
  266. 受理人
  267. </th>
  268. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  269. 办理状态
  270. </th>
  271. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  272. 时限
  273. </th>
  274. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  275. 办理时限
  276. </th>
  277. <th data-field="FilePath" data-formatter="setCode" data-align="center">
  278. 录音
  279. </th>
  280. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  281. 操作
  282. </th>
  283. </tr>
  284. </thead>
  285. <tbody class="list"></tbody>
  286. </table>
  287. </div>
  288. </div>
  289. </div>
  290. </div>
  291. <!--下载框-->
  292. <div class="t-shade lyxz">
  293. <div class="shade_k">
  294. <div class="shade_title">
  295. <span>录音播放与下载<srong class="cknum"></srong></span>
  296. <span class="setwin gbly"><a>x</a></span>
  297. </div>
  298. <div class="shade_content">
  299. <div class="Ly_box audiojs"></div>
  300. </div>
  301. </div>
  302. </div>
  303. <input type="hidden" id="PID" />
  304. <input type="hidden" id="Dpment" />
  305. </div>
  306. <script src="../js/layui/layui.js"></script>
  307. <script src="../js/bootstrap-select.js"></script>
  308. <script src="../css/laydate/laydate.js"></script>
  309. <script src="../My97DatePicker/WdatePicker.js"></script>
  310. <script src="../js/zTree/jquery.ztree.core.js"></script>
  311. <script src="../js/search/screen.js"></script>
  312. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  313. <script>
  314. $(document).ready(function () {
  315. var wid = helper.request.queryString("wid");
  316. if (wid) {
  317. $("#tel").val(wid);
  318. load();
  319. }
  320. laydate.skin('blue');
  321. laydate({
  322. elem: '#starttime',
  323. event: 'focus',
  324. istime: true,
  325. format: 'YYYY-MM-DD hh:mm:ss'
  326. });
  327. laydate({
  328. elem: '#endtime',
  329. event: 'focus',
  330. istime: true,
  331. format: 'YYYY-MM-DD hh:mm:ss'
  332. });
  333. laydate({
  334. elem: '#dealstarttime',
  335. event: 'focus',
  336. istime: true,
  337. format: 'YYYY-MM-DD hh:mm:ss'
  338. });
  339. laydate({
  340. elem: '#dealstrendtime',
  341. event: 'focus',
  342. istime: true,
  343. format: 'YYYY-MM-DD hh:mm:ss'
  344. });
  345. load();
  346. });
  347. //关闭录音弹出
  348. $(".gbly").click(function () {
  349. $(".lyxz").removeClass("cx");
  350. $("audio")[0].pause();
  351. });
  352. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  353. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  354. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  355. });
  356. //获取查询信息
  357. function load() {
  358. //坐席
  359. var usercodeID = "";
  360. var usercode_ = $("#ZX").val(); //坐席
  361. if (usercode_ != null) {
  362. $(usercode_).each(function (i, n) {
  363. var obj1 = "";
  364. obj1 = n + ",";
  365. usercodeID += obj1;
  366. });
  367. } else {
  368. usercodeID = "";
  369. }
  370. // 调度员
  371. var ddusercodeID = "";
  372. var ddusercode_ = $("#yardman").val(); //坐席
  373. if (ddusercode_ != null) {
  374. $(ddusercode_).each(function (i, n) {
  375. var obj2 = "";
  376. obj2 = n + ",";
  377. ddusercodeID += obj2;
  378. });
  379. } else {
  380. ddusercodeID = "";
  381. }
  382. //三方通话
  383. var threeWayCall;
  384. if ($("#dealtype").val() === "2") {
  385. threeWayCall = 1
  386. } else {
  387. threeWayCall = 0
  388. }
  389. //先销毁表格
  390. $("#orderlist").bootstrapTable("destroy");
  391. //初始化表格,动态从服务器加载数据
  392. $("#orderlist").bootstrapTable({
  393. method: "get", //使用get请求到服务器获取数据
  394. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  395. contentType: "application/x-www-form-urlencoded",
  396. striped: true, //表格显示条纹
  397. pagination: true, //启动分页
  398. pageSize: 10, //每页显示的记录数
  399. pageNumber: 1, //当前第几页
  400. pageList: [10, 20, 50, 100], //记录数可选列表
  401. search: false, //是否启用查询
  402. showColumns: false, //显示下拉框勾选要显示的列
  403. showRefresh: false, //显示刷新按钮
  404. sidePagination: "server", //表示服务端请求
  405. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  406. //设置为limit可以获取limit, offset, search, sort, order
  407. queryParamsType: "undefined",
  408. queryParams: function queryParams(params) {
  409. //设置查询参数
  410. //alert(params.pageNumber)
  411. var param = {
  412. page: params.pageNumber,
  413. pagesize: params.pageSize,
  414. workid: $("#wids").val().replace(/\s+/g, ""),
  415. state: $("#state").val(), //=工单状态
  416. type: $("#type").val(), //=工单类型
  417. //bigtype: $("#bigtype").val(), //=大类别
  418. //smalltype: $("#smalltype").val(), //=小类别
  419. key: $("#key").val(), //=关键字
  420. tel: $("#tel").val().replace(/\s+/g, ""), //=客户电话
  421. name: $("#name").val().replace(/\s+/g, ""), //=客户名称
  422. usercode: usercodeID, //=坐席工号
  423. ddusercode: ddusercodeID,
  424. keyid: $("#keyid").val(), //=关键词id
  425. source: $("#source").val(), //=来源&
  426. // starttime: $("#starttime").val(), //=开始时间
  427. // endtime: $("#endtime").val(), //=结束时间
  428. starttime: $("#starttime").val(), //=开始时间
  429. endtime: "2016-12-31 23:59:59", //=结束时间
  430. deptid: $("#PID").val(),
  431. type: $("#type").val(),
  432. dealtype: $("#dealtype").val(),
  433. business: threeWayCall,
  434. sourcearea: $("#sourceAreas").val(), // 区域
  435. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  436. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  437. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  438. dealstarttime: $("#dealstarttime").val(), //办理开始时间
  439. dealstrendtime: $("#dealstrendtime").val(), //办理结束时间
  440. isopen: $("#isopen").val(),
  441. business: $("#threeWayCall").val(), // 三方通话
  442. splituser: $("#leaderCharge").val(), // 分管领导
  443. islike: $("#islike").val(), // 查询类型
  444. comprehensive: 1,
  445. token: $.cookie("token"),
  446. };
  447. return param;
  448. },
  449. onLoadSuccess: function (data) {
  450. //加载成功时执行
  451. // layer.msg("加载成功");
  452. //console.log(data);
  453. },
  454. onLoadError: function () {
  455. //加载失败时执行
  456. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  457. },
  458. });
  459. }
  460. //状态
  461. function States(val, row) {
  462. var html = "";
  463. switch (val + "") {
  464. case "0":
  465. html = "新工单";
  466. if (row.F_IsReturn == 1) {
  467. html = "新工单(回退)";
  468. }
  469. break;
  470. case "1":
  471. html = "待交办";
  472. break;
  473. case "2":
  474. html = '<span style="color:#FF0000;">待查收</span>';
  475. break;
  476. case "3":
  477. html = "退回审核中";
  478. break;
  479. case "4":
  480. html = "办理中";
  481. break;
  482. case "5":
  483. html = "延时审核";
  484. break;
  485. case "6":
  486. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  487. html = "已办未果"
  488. } else {
  489. html = "已办理";
  490. }
  491. break;
  492. case "7":
  493. html = "已回访";
  494. break;
  495. case "8":
  496. html = "重办中";
  497. break;
  498. case "9":
  499. html = "已结案";
  500. break;
  501. case "10":
  502. html = "待审核";
  503. break;
  504. case "11":
  505. html = "重办待交办";
  506. break;
  507. // case '12':
  508. // html = '待审核';
  509. // break;
  510. case "13":
  511. html = "重办驳回";
  512. break;
  513. }
  514. return html;
  515. }
  516. //音频
  517. function setCode(val) {
  518. if (val) {
  519. return (
  520. '<div class="imgs" style="cursor: pointer;">' +
  521. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  522. val +
  523. '" />' +
  524. "</div>"
  525. );
  526. } else {
  527. return "";
  528. }
  529. }
  530. //编号
  531. function serialNumber(val, row, index) {
  532. return index + 1;
  533. }
  534. function GetCont(val) {
  535. if (val) {
  536. var str = "<div ";
  537. if (val.length > 10) {
  538. str = str + ' title="' + val + '" ';
  539. val = val.substr(0, 10) + "...";
  540. }
  541. return str + ">" + val + "</div>";
  542. } else {
  543. return "";
  544. }
  545. }
  546. //操作
  547. function Dispose(val, row) {
  548. var Rows = row.Buttons;
  549. var html = "";
  550. for (var i = 0; i < Rows.length; i++) {
  551. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  552. if (html1) {
  553. html1 = html1.replace("data", val);
  554. html1 = html1.replace("isProtect", row.F_IsProtect);
  555. html1 = html1.replace("row", row.F_MainDeptId);
  556. }
  557. html += html1;
  558. }
  559. return html;
  560. }
  561. //查看详情
  562. function ckxq(str) {
  563. layer.open({
  564. type: 2,
  565. // content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  566. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  567. title: "工单详情",
  568. area: ["100%", "100%"], //宽高
  569. });
  570. }
  571. //时限
  572. function OverTime(val, row) {
  573. if (val == 1) {
  574. return (
  575. '<div class="" style="cursor: pointer;">' +
  576. '<span class="Greens">' +
  577. row.GapTime +
  578. "</span>" +
  579. "</div>"
  580. );
  581. } else if (val == 2) {
  582. return (
  583. '<div class="" style="cursor: pointer;">' +
  584. '<span class="Yellows">' +
  585. row.GapTime +
  586. "</span>" +
  587. "</div>"
  588. );
  589. } else if (val == 3) {
  590. return (
  591. '<div class="" style="cursor: pointer;">' +
  592. '<span class="Reds">' +
  593. row.GapTime +
  594. "</span>" +
  595. "</div>"
  596. );
  597. }
  598. }
  599. //办理时限
  600. function BanTime(val) {
  601. if (val) {
  602. var time = val.substring(0, val.indexOf(" "));
  603. return (
  604. '<div class="" style="cursor: pointer;">' +
  605. "<span>" +
  606. time +
  607. "</span>" +
  608. "</div>"
  609. );
  610. }
  611. }
  612. //派单
  613. function pd(str) {
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  617. title: "办理工单",
  618. area: ["87%", "80%"], //宽高
  619. });
  620. }
  621. //处理审核
  622. function auditdeal(str) {
  623. layer.open({
  624. type: 2,
  625. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  626. title: "处理审核",
  627. area: ["80%", "80%"], //宽高
  628. });
  629. }
  630. //编辑
  631. function bj(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: "编辑工单",
  636. area: ["96%", "80%"], //宽高
  637. });
  638. }
  639. //删除
  640. function move(str) {
  641. layer.confirm(
  642. "确定删除工单?", {
  643. btn: ["是", "否"], //按钮
  644. },
  645. function () {
  646. $.post(
  647. huayi.config.callcenter_url +
  648. "WorkOrder/DelWorkOrder", {
  649. ids: str,
  650. token: $.cookie("token"),
  651. },
  652. function (result) {
  653. result = JSON.parse(result);
  654. if (result.state.toLowerCase() == "success") {
  655. debugger;
  656. layer.msg("删除成功");
  657. $("#orderlist").bootstrapTable("refresh");
  658. }
  659. }
  660. );
  661. }
  662. );
  663. }
  664. //提交
  665. function tj(str) {
  666. layer.confirm(
  667. "确定要提交工单么?", {
  668. btn: ["确定", "取消"], //按钮
  669. },
  670. function () {
  671. //请求后台数据
  672. /*发送请求*/
  673. $.post(
  674. huayi.config.callcenter_url +
  675. "WorkOrder/SubmitWorkOrder", {
  676. ids: str,
  677. token: $.cookie("token"),
  678. },
  679. function (result) {
  680. result = JSON.parse(result);
  681. if (result.state.toLowerCase() == "success") {
  682. layer.msg("提交成功");
  683. $("#orderlist").bootstrapTable("refresh");
  684. //load();
  685. }
  686. }
  687. );
  688. }
  689. );
  690. }
  691. //交办
  692. function jb(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: "工单交办",
  697. area: ["87%", "80%"], //宽高
  698. });
  699. }
  700. //领导批示
  701. function lader(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: "领导批示",
  706. area: ["60%", "80%"], //宽高
  707. });
  708. }
  709. //市长批示
  710. function city(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: "市长批示",
  715. area: ["60%", "80%"], //宽高
  716. });
  717. }
  718. //办理
  719. function bl(str, isProtect) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/banli.html?wid=" +
  723. str +
  724. "&isProtect=" +
  725. isProtect, //iframe的url,no代表不显示滚动条
  726. title: "办理工单",
  727. area: ["60%", "80%"], //宽高
  728. });
  729. }
  730. //督办
  731. function Supervision(str) {
  732. layer.open({
  733. type: 2,
  734. content: "../CommonHtml/Supervision_.html?wid=" +
  735. str +
  736. "&type=1", //iframe的url,no代表不显示滚动条
  737. title: "督办",
  738. area: ["60%", "80%"], //宽高
  739. });
  740. }
  741. //督查
  742. function Supervision_(str) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/Supervision_.html?wid=" +
  746. str +
  747. "&type=2", //iframe的url,no代表不显示滚动条
  748. title: "监察",
  749. area: ["60%", "80%"], //宽高
  750. });
  751. }
  752. //审核
  753. function audit(str) {
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  757. title: "审核",
  758. area: ["60%", "80%"], //宽高
  759. });
  760. }
  761. //转督办
  762. function zdb(str, row) {
  763. layer.open({
  764. type: 2,
  765. content: "../CommonHtml/superTrunl.html?wid=" +
  766. str +
  767. "&depId=" +
  768. row, //iframe的url,no代表不显示滚动条
  769. title: "督办工单",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. //不督办
  774. function ndb(str) {
  775. layer.confirm(
  776. "确定督办吗?", {
  777. btn: ["是", "否"], //按钮
  778. },
  779. function () {
  780. $.post(
  781. huayi.config.callcenter_url +
  782. "WorkOrder/RemindWorkOrder", {
  783. workorderid: str,
  784. type: 1,
  785. state: 2,
  786. token: $.cookie("token"),
  787. },
  788. function (result) {
  789. result = JSON.parse(result);
  790. if (result.state.toLowerCase() == "success") {
  791. layer.msg("操作成功");
  792. //load();
  793. $("#orderlist").bootstrapTable("refresh");
  794. }
  795. }
  796. );
  797. }
  798. );
  799. }
  800. //强制结案
  801. function StrongLawsuit(str) {
  802. layer.open({
  803. type: 2,
  804. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  805. title: "强制结案",
  806. area: ["60%", "80%"], //宽高
  807. });
  808. }
  809. //回退BackDtail
  810. function BackDtail(str) {
  811. layer.open({
  812. type: 2,
  813. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  814. title: "工单督办",
  815. area: ["60%", "80%"], //宽高
  816. });
  817. }
  818. //查收
  819. function cs(str) {
  820. layer.confirm(
  821. "确定要查收?", {
  822. btn: ["是", "否"], //按钮
  823. },
  824. function () {
  825. $.post(
  826. huayi.config.callcenter_url +
  827. "WorkOrder/ReceiveWorkOrder", {
  828. workorderid: str,
  829. token: $.cookie("token"),
  830. },
  831. function (result) {
  832. result = JSON.parse(result);
  833. if (result.state.toLowerCase() == "success") {
  834. layer.msg("查收成功");
  835. //load();
  836. $("#orderlist").bootstrapTable("refresh");
  837. }
  838. }
  839. );
  840. }
  841. );
  842. }
  843. //收回
  844. function sh(str) {
  845. layer.confirm(
  846. "确定要回收?", {
  847. btn: ["是", "否"], //按钮
  848. },
  849. function () {
  850. $.post(
  851. huayi.config.callcenter_url +
  852. "WorkOrder/TakeBackWorkOrder", {
  853. workorderid: str,
  854. token: $.cookie("token"),
  855. },
  856. function (result) {
  857. result = JSON.parse(result);
  858. if (result.state.toLowerCase() == "success") {
  859. layer.msg("回收");
  860. //load();
  861. $("#orderlist").bootstrapTable("refresh");
  862. }
  863. }
  864. );
  865. }
  866. );
  867. }
  868. //强制回收
  869. function recycles() {
  870. layer.confirm("确定要强制退回吗?", {
  871. btn: ["是", "否"], //按钮
  872. });
  873. }
  874. //审核退回申请
  875. function shth(str) {
  876. layer.open({
  877. type: 2,
  878. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  879. title: "审核退回申请",
  880. area: ["60%", "80%"], //宽高
  881. });
  882. }
  883. //申请延时
  884. function ys(str) {
  885. layer.open({
  886. type: 2,
  887. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  888. title: "申请延时",
  889. area: ["60%", "80%"], //宽高
  890. });
  891. }
  892. //审核申请延时
  893. function shys(str) {
  894. layer.open({
  895. type: 2,
  896. content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  897. title: "审核延时申请",
  898. area: ["60%", "80%"], //宽高
  899. });
  900. }
  901. //审核
  902. function hf(str) {
  903. layer.open({
  904. type: 2,
  905. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  906. title: "工单审核",
  907. area: ["60%", "80%"], //宽高
  908. });
  909. }
  910. //重办工单
  911. function cb(str) {
  912. layer.open({
  913. type: 2,
  914. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  915. title: "重办工单",
  916. area: ["60%", "80%"], //宽高
  917. });
  918. }
  919. //提交重办
  920. function bhcb(str) {
  921. //回退BackDtail
  922. layer.open({
  923. type: 2,
  924. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  925. title: "驳回重办",
  926. area: ["60%", "80%"], //宽高
  927. });
  928. }
  929. //提交重办
  930. function tjcb(str) {
  931. layer.open({
  932. type: 2,
  933. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  934. title: "提交重办",
  935. area: ["50%", "40%"], //宽高
  936. });
  937. // layer.confirm('确认提交重办吗?', {
  938. // btn: ['是', '否'] //按钮
  939. // }, function () {
  940. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  941. // ids: str,
  942. // "token": $.cookie("token")
  943. // }, function(result) {
  944. // result = JSON.parse(result);
  945. // if(result.state.toLowerCase() == "success") {
  946. // layer.msg("操作成功");
  947. // //load();
  948. // $("#orderlist").bootstrapTable('refresh');
  949. // }
  950. // })
  951. // });
  952. }
  953. //结案
  954. function Lawsuit(str) {
  955. layer.open({
  956. type: 2,
  957. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  958. title: "诉求单结案",
  959. area: ["60%", "80%"], //宽高
  960. });
  961. }
  962. //退回
  963. function returnRedo(str) {
  964. layer.open({
  965. type: 2,
  966. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  967. title: "退回",
  968. area: ["50%", "40%"], //宽高
  969. });
  970. }
  971. //退回
  972. function returnAuditor(str) {
  973. layer.open({
  974. type: 2,
  975. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  976. title: "退回",
  977. area: ["50%", "40%"], //宽高
  978. });
  979. }
  980. //修改
  981. function editProcessingResult(str) {
  982. layer.open({
  983. type: 2,
  984. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  985. title: "修改",
  986. area: ["50%", "50%"], //宽高
  987. });
  988. }
  989. //上传文件
  990. function upload() {
  991. if (document.getElementById("upFile").files.length > 0) {
  992. var formData = new FormData();
  993. formData.append(
  994. "upFile",
  995. document.getElementById("upFile").files[0]
  996. );
  997. formData.append("token", $.cookie("token"));
  998. $.ajax({
  999. url: huayi.config.callcenter_url +
  1000. "/WorkOrder/UploadFile",
  1001. type: "POST",
  1002. data: formData,
  1003. /**
  1004. *必须false才会自动加上正确的Content-Type
  1005. */
  1006. contentType: false,
  1007. /**
  1008. * 必须false才会避开jQuery对 formdata 的默认处理
  1009. * XMLHttpRequest会对 formdata 进行正确的处理
  1010. */
  1011. processData: false,
  1012. success: function (result) {
  1013. document.getElementById(
  1014. "upFile"
  1015. ).outerHTML = document.getElementById(
  1016. "upFile"
  1017. ).outerHTML;
  1018. $("#upFile").change(function () {
  1019. upload();
  1020. });
  1021. var r = $.parseJSON(result);
  1022. if (r.state.toLowerCase() == "success") {
  1023. $(".fjnr").text(r.data);
  1024. $("#scfj").show();
  1025. }
  1026. },
  1027. });
  1028. } else {
  1029. layer.confirm("请上传文件!", {
  1030. btn: ["确定"],
  1031. });
  1032. }
  1033. }
  1034. //来源
  1035. function LY(obj) {
  1036. obj.empty();
  1037. obj.append(
  1038. '<option selected="selected" value="">请选择</option>'
  1039. );
  1040. $.getJSON(
  1041. huayi.config.callcenter_url +
  1042. "Dictionary/GetDicValueListById", {
  1043. token: $.cookie("token"),
  1044. id: 1,
  1045. },
  1046. function (data) {
  1047. if (data.state.toLowerCase() == "success") {
  1048. var content = data.data;
  1049. $(content).each(function (i, n) {
  1050. $(
  1051. "<option value='" +
  1052. n.F_ValueId +
  1053. "'>" +
  1054. n.F_Value +
  1055. "</option>"
  1056. ).appendTo(obj);
  1057. });
  1058. }
  1059. }
  1060. );
  1061. }
  1062. //类别
  1063. function LB(obj) {
  1064. obj.empty();
  1065. obj.append(
  1066. '<option selected="selected" value="">请选择</option>'
  1067. );
  1068. $.getJSON(
  1069. huayi.config.callcenter_url +
  1070. "Dictionary/GetDicValueListById", {
  1071. token: $.cookie("token"),
  1072. id: 2,
  1073. },
  1074. function (data) {
  1075. if (data.state.toLowerCase() == "success") {
  1076. var content = data.data;
  1077. $(content).each(function (i, n) {
  1078. $(
  1079. "<option value='" +
  1080. n.F_ValueId +
  1081. "'>" +
  1082. n.F_Value +
  1083. "</option>"
  1084. ).appendTo(obj);
  1085. });
  1086. }
  1087. }
  1088. );
  1089. }
  1090. // 主题
  1091. function ZT(obj) {
  1092. obj.empty();
  1093. obj.append(
  1094. '<option selected="selected" value="">请选择</option>'
  1095. );
  1096. $.getJSON(
  1097. huayi.config.callcenter_url +
  1098. "Dictionary/GetDicValueListById", {
  1099. token: $.cookie("token"),
  1100. id: 3,
  1101. },
  1102. function (data) {
  1103. if (data.state.toLowerCase() == "success") {
  1104. var content = data.data;
  1105. $(content).each(function (i, n) {
  1106. $(
  1107. "<option value='" +
  1108. n.F_ValueId +
  1109. "'>" +
  1110. n.F_Value +
  1111. "</option>"
  1112. ).appendTo(obj);
  1113. });
  1114. }
  1115. }
  1116. );
  1117. }
  1118. function tree() {
  1119. $.get(
  1120. huayi.config.callcenter_url + "Department/GetDeptList", {
  1121. token: $.cookie("token"),
  1122. // "pid": pid
  1123. },
  1124. function (result) {
  1125. result = $.parseJSON(result);
  1126. $.fn.zTree.init(
  1127. $("#addTreeDemo"),
  1128. setting1,
  1129. result.data
  1130. ); //实例化树形图
  1131. }
  1132. );
  1133. }
  1134. var setting1 = {
  1135. data: {
  1136. key: {
  1137. name: "F_DeptName",
  1138. },
  1139. simpleData: {
  1140. enable: true,
  1141. idKey: "F_DeptId",
  1142. pIdKey: "F_PartentId",
  1143. rootPId: 0,
  1144. },
  1145. },
  1146. callback: {
  1147. onClick: zTreeOnClick,
  1148. },
  1149. };
  1150. function zTreeOnClick(event, treeId, treeNode) {
  1151. if (treeNode.level >= 1) {
  1152. $(".inps").val(treeNode.F_DeptName);
  1153. $("#PID").val(treeNode.F_DeptId);
  1154. $("#Dpment").val(treeNode.F_DeptId);
  1155. $(".Cleans").show();
  1156. }
  1157. }
  1158. function Close() {
  1159. $(".lyxz").removeClass("cx");
  1160. if ($("audio").length > 0) {
  1161. $("audio")[0].pause();
  1162. }
  1163. }
  1164. //导出
  1165. $(".exportFile").click(function () {
  1166. dcexcel(this);
  1167. });
  1168. // 导出
  1169. function dcexcel(obj) {
  1170. //坐席
  1171. var usercodeID = "";
  1172. var usercode_ = $("#ZX").val(); //坐席
  1173. if (usercode_ != null) {
  1174. $(usercode_).each(function (i, n) {
  1175. var obj1 = "";
  1176. obj1 = n + ",";
  1177. usercodeID += obj1;
  1178. });
  1179. } else {
  1180. usercodeID = "";
  1181. }
  1182. // var sponsorID = "";
  1183. // var sponsor = $("#sponsor").text(); //坐席
  1184. // if(sponsor != null) {
  1185. // sponsorID = $("#sponsor").attr();
  1186. // } else {
  1187. // sponsorID = ""
  1188. // }
  1189. //调度员
  1190. var ddusercodeID = "";
  1191. var ddusercode_ = $("#yardman").val(); //坐席
  1192. if (ddusercode_ != null) {
  1193. $(ddusercode_).each(function (i, n) {
  1194. var obj2 = "";
  1195. obj2 = n + ",";
  1196. ddusercodeID += obj2;
  1197. });
  1198. } else {
  1199. ddusercodeID = "";
  1200. }
  1201. var startTime;
  1202. var endTime;
  1203. if ($("#starttime").val()) {
  1204. startTime = $("#starttime").val();
  1205. endTime = $("#endtime").val();
  1206. } else {
  1207. startTime = "";
  1208. endTime = "";
  1209. }
  1210. var ComTitle = $("#workOrderTitle").val().replace(/\s+/g, ""); // 工单标题
  1211. var ComContent = $("#workOrderContent").val().replace(/\s+/g, ""); // 工单内容
  1212. var Result = $("#workOrderProcessingResult").val().replace(/\s+/g, ""); // 办理结果
  1213. var dealstarttime = $("#dealstarttime").val(); //办理开始时间
  1214. var dealstrendtime = $("#dealstrendtime").val(); //办理结束时间
  1215. var isopen = $("#isopen").val(); // 是否公开
  1216. var url =
  1217. huayi.config.callcenter_url +
  1218. "WorkOrder/GetList?token=" +
  1219. $.cookie("token") +
  1220. "&isdc=1";
  1221. url +=
  1222. "&starttime=" +
  1223. startTime +
  1224. "&endtime=" +
  1225. endTime +
  1226. "&workid=" +
  1227. $("#wids").val() +
  1228. "&state=" +
  1229. $("#state").val() +
  1230. "&type=" +
  1231. $("#type").val() +
  1232. "&key=" +
  1233. $("#key").val() +
  1234. "&tel=" +
  1235. $("#tel").val() +
  1236. "&name=" +
  1237. $("#name").val() +
  1238. "&keyid=" +
  1239. $("#keyid").val() +
  1240. "&source=" +
  1241. $("#source").val() +
  1242. "&usercode=" +
  1243. usercodeID +
  1244. "&ddusercode=" +
  1245. ddusercodeID +
  1246. "&deptid=" +
  1247. $("#Dpment").val() +
  1248. "&type=" +
  1249. $("#type").val() +
  1250. "&dealtype=" +
  1251. $("#dealtype").val() +
  1252. "&sourcearea=" +
  1253. $("#sourceAreas").val() +
  1254. "&ComTitle=" +
  1255. ComTitle +
  1256. "&ComContent=" +
  1257. ComContent +
  1258. "&Result=" +
  1259. Result +
  1260. "&dealstarttime=" +
  1261. dealstarttime +
  1262. "&dealstrendtime=" +
  1263. dealstrendtime +
  1264. "&isopen=" +
  1265. isopen +
  1266. "&isdc=1" +
  1267. "&comprehensive=1";
  1268. window.location.href = url;
  1269. }
  1270. </script>
  1271. </body>
  1272. </html>