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expiredWorkOrders.html 36KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>超期工单列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">超期未果</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon" autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="photo x-color laydate-icon" autocomplete="off" style="height: 35px;" />
  48. </td>
  49. </tr>
  50. <tr>
  51. <th>事项编号:</th>
  52. <td>
  53. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  54. </td>
  55. <th><span class="nameJustified">来电人:</span></th>
  56. <td>
  57. <input type="text" id="name" class="form-control" />
  58. </td>
  59. <th><span class="nameJustified">关键字:</span></th>
  60. <td>
  61. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  62. <botton class="btns Seach">搜索</botton>
  63. </td>
  64. </tr>
  65. <tr>
  66. <!-- <th>受话坐席:</th>
  67. <td>
  68. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  69. data-live-search="true">
  70. <option value="">请选择坐席</option>
  71. </select>
  72. </td>
  73. <th><span class="nameJustified">审核员:</span></th>
  74. <td>
  75. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  76. multiple data-live-search="true">
  77. <option value="">请选择调度员</option>
  78. </select>
  79. </td> -->
  80. </tr>
  81. <tr>
  82. <th>承办单位:</th>
  83. <td style="position: relative;">
  84. <div class="inpBox">
  85. <input type="text" class="inps" />
  86. <i class="Cleans fa fa-close"></i>
  87. <i class="xl xl_one"></i>
  88. <div class="addTree xlAdd">
  89. <ul id="addTreeDemo" class="ztree"></ul>
  90. </div>
  91. </div>
  92. <div class="selDpart1">
  93. <ul id="sponsor">
  94. </ul>
  95. </div>
  96. </td>
  97. <th>来电类型:</th>
  98. <td>
  99. <select class="form-control" id="type">
  100. </select>
  101. </td>
  102. <th>反映区域:</th>
  103. <td>
  104. <select name="" id="sourceAreas" class="form-control Min-width">
  105. </select>
  106. <botton class="btns exportFile">导出</botton>
  107. </td>
  108. </tr>
  109. </table>
  110. </div>
  111. </div>
  112. <div>
  113. <div style="width: 100%;padding: 10px;">
  114. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  115. data-pagination="true">
  116. <thead>
  117. <tr>
  118. <!--<th data-checkbox="true"></th>-->
  119. <th data-formatter="serialNumber" data-align="center">
  120. 序号
  121. </th>
  122. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  123. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  124. <th data-field="DeptName" data-align="center">承办单位</th>
  125. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  126. <!-- <th data-field="UserName" data-align="center">受理人</th> -->
  127. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  128. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  129. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  130. <!--<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
  131. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  132. </tr>
  133. </thead>
  134. <tbody class="list"></tbody>
  135. </table>
  136. </div>
  137. </div>
  138. </div>
  139. </div>
  140. <!--下载框-->
  141. <div class="t-shade lyxz">
  142. <div class="shade_k">
  143. <div class="shade_title">
  144. <span>录音播放与下载<srong class="cknum"></srong></span>
  145. <span class="setwin gbly"><a>x</a></span>
  146. </div>
  147. <div class="shade_content">
  148. <div class="Ly_box audiojs">
  149. </div>
  150. </div>
  151. </div>
  152. </div>
  153. <input type="hidden" id="PID" />
  154. <input type="hidden" id="Dpment" />
  155. </div>
  156. <script src="../js/layui/layui.js"></script>
  157. <script src="../js/bootstrap-select.js"></script>
  158. <script src="../css/laydate/laydate.js"></script>
  159. <script src="../My97DatePicker/WdatePicker.js"></script>
  160. <script src="../js/zTree/jquery.ztree.core.js"></script>
  161. <script src="../js/search/screen.js"></script>
  162. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  163. <script>
  164. var roleCode = $.cookie("code")
  165. $(document).ready(function () {
  166. load();
  167. // helper.getDropList.getOrderAreas($('#sourceAreas'));
  168. laydate.skin('blue');
  169. laydate({
  170. elem: '#starttime',
  171. event: 'focus',
  172. istime: true,
  173. format: 'YYYY-MM-DD hh:mm:ss'
  174. });
  175. laydate({
  176. elem: '#endtime',
  177. event: 'focus',
  178. istime: true,
  179. format: 'YYYY-MM-DD hh:mm:ss'
  180. });
  181. });
  182. //关闭录音弹出
  183. $(".gbly").click(function () {
  184. $(".lyxz").removeClass("cx");
  185. $('audio')[0].pause();
  186. });
  187. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  188. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  189. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  190. });
  191. //获取查询信息
  192. function load() {
  193. // 坐席
  194. var usercodeID = "";
  195. var usercode_ = $("#ZX").val(); //坐席
  196. if (usercode_ != null) {
  197. $(usercode_).each(function (i, n) {
  198. var obj1 = "";
  199. obj1 = n + ",";
  200. usercodeID += obj1;
  201. });
  202. } else {
  203. usercodeID = "";
  204. }
  205. // 调度员
  206. var ddusercodeID = "";
  207. var ddusercode_ = $("#yardman").val(); //坐席
  208. if (ddusercode_ != null) {
  209. $(ddusercode_).each(function (i, n) {
  210. var obj2 = "";
  211. obj2 = n + ",";
  212. ddusercodeID += obj2;
  213. });
  214. } else {
  215. ddusercodeID = "";
  216. }
  217. //先销毁表格
  218. $('#orderlist').bootstrapTable('destroy');
  219. //初始化表格,动态从服务器加载数据
  220. $("#orderlist").bootstrapTable({
  221. method: "get", //使用get请求到服务器获取数据
  222. url: huayi.config.callcenter_url + "WorkOrder/GetTimeOutList", //获取数据的Servlet地址
  223. contentType: "application/x-www-form-urlencoded",
  224. striped: true, //表格显示条纹
  225. pagination: true, //启动分页
  226. pageSize: 10, //每页显示的记录数
  227. pageNumber: 1, //当前第几页
  228. pageList: [10, 20, 50, 100], //记录数可选列表
  229. search: false, //是否启用查询
  230. showColumns: false, //显示下拉框勾选要显示的列
  231. showRefresh: false, //显示刷新按钮
  232. sidePagination: "server", //表示服务端请求
  233. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  234. //设置为limit可以获取limit, offset, search, sort, order
  235. queryParamsType: "undefined",
  236. queryParams: function queryParams(params) { //设置查询参数
  237. var param = {
  238. page: params.pageNumber,
  239. pagesize: params.pageSize,
  240. workid: $("#wids").val(),
  241. state: $("#state").val(), //=工单状态
  242. type: $("#type").val(), //=工单类型
  243. bigtype: $("#bigtype").val(), //=大类别
  244. smalltype: $("#smalltype").val(), //=小类别
  245. // key: $("#key").val(), //=关键字
  246. // tel: $("#tel").val(), //=客户电话
  247. // name: $("#name").val(), //=客户名称
  248. usercode: usercodeID, //=坐席工号
  249. ddusercode: ddusercodeID, //审核员
  250. keyid: $("#keyid").val(), //=关键词id
  251. source: $("#source").val(), //=来源&
  252. starttime: $("#starttime").val(), //=开始时间
  253. endtime: $("#endtime").val(), //=结束时间
  254. deptid: $("#PID").val(),
  255. type: $("#type").val(),
  256. tab: 1, //待处理
  257. sourcearea: $('#sourceAreas').val(), //区域
  258. jianhang: 2,
  259. phoneType: 2, // 12345来电
  260. token: $.cookie("token")
  261. };
  262. return param;
  263. },
  264. onLoadSuccess: function (data) { //加载成功时执行
  265. // layer.msg("加载成功");
  266. //console.log(data);
  267. },
  268. onLoadError: function () { //加载失败时执行
  269. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  270. }
  271. });
  272. }
  273. //状态
  274. function States(val, row) {
  275. var html = '';
  276. switch (val + '') {
  277. case '0':
  278. html = '新工单';
  279. if (row.F_IsReturn == 1) {
  280. html = '新工单(回退)';
  281. }
  282. break;
  283. case '1':
  284. html = '待交办';
  285. break;
  286. case '2':
  287. html = '待查收';
  288. break;
  289. case '3':
  290. html = '退回审核中';
  291. break;
  292. case '4':
  293. html = '办理中';
  294. break;
  295. case '5':
  296. html = '延时审核';
  297. break;
  298. case '6':
  299. html = '已办理';
  300. break;
  301. case '7':
  302. html = '已回访';
  303. break;
  304. case '8':
  305. html = '重办中';
  306. break;
  307. case '9':
  308. html = '已结案';
  309. break;
  310. }
  311. return html;
  312. }
  313. //时限
  314. function OverTime(val, row) {
  315. if (val == 1) {
  316. return '<div class="" style="cursor: pointer;">' +
  317. '<span class="Greens">' + row.GapTime + '</span>' +
  318. '</div>';
  319. } else if (val == 2) {
  320. return '<div class="" style="cursor: pointer;">' +
  321. '<span class="Yellows">' + row.GapTime + '</span>' +
  322. '</div>';
  323. } else if (val == 3) {
  324. return '<div class="" style="cursor: pointer;">' +
  325. '<span class="Reds">' + row.GapTime + '</span>' +
  326. '</div>';
  327. }
  328. }
  329. //办理时限
  330. function BanTime(val) {
  331. if (val) {
  332. var time = val.substring(0, val.indexOf(' '));
  333. return '<div class="" style="cursor: pointer;">' +
  334. '<span>' + time + '</span>' +
  335. '</div>';
  336. }
  337. }
  338. //音频
  339. function setCode(val) {
  340. if (val) {
  341. return '<div class="imgs" style="cursor: pointer;">' +
  342. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  343. '</div>';
  344. } else {
  345. return '';
  346. }
  347. }
  348. //编号
  349. function serialNumber(val, row, index) {
  350. return index + 1;
  351. }
  352. function GetCont(val) {
  353. if (val) {
  354. var str = '<div '
  355. if (val.length > 10) {
  356. str = str + ' title="' + val + '" ';
  357. val = val.substr(0, 10) + "...";
  358. }
  359. return str + '>' + val + '</div>';
  360. } else {
  361. return '';
  362. }
  363. }
  364. //操作
  365. function Dispose(val, row) {
  366. var Rows = row.Buttons;
  367. var html;
  368. if (roleCode === "EJWLDW") {
  369. var html = "";
  370. for (var i = 0; i < Rows.length; i++) {
  371. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  372. if (html1) {
  373. html1 = html1.replace("data", val);
  374. html1 = html1.replace("isProtect", row.F_IsProtect);
  375. html1 = html1.replace("row", row.F_MainDeptId);
  376. }
  377. html += html1;
  378. }
  379. } else {
  380. html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>' +
  381. '<a class="xg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\',\'' + row.F_MainDeptId +
  382. '\')" title="催办">催办</a>';
  383. }
  384. return html;
  385. }
  386. //催办
  387. function sendMsg(wid, depId) {
  388. layer.confirm('确定催办吗', {
  389. btn: ['确定', '取消']
  390. }, function () {
  391. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  392. workorderid: wid,
  393. token: $.cookie("token")
  394. }, function (result) {
  395. result = JSON.parse(result);
  396. if (result.state.toLowerCase() == 'success') {
  397. layer.msg('催办成功')
  398. }
  399. })
  400. })
  401. }
  402. //查看详情
  403. function ckxq(str) {
  404. layer.open({
  405. type: 2,
  406. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  407. title: '工单详情',
  408. area: ['100%', '100%'], //宽高
  409. });
  410. }
  411. //编辑
  412. function bj(str) {
  413. layer.open({
  414. type: 2,
  415. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  416. title: '编辑工单',
  417. area: ['96%', '85%'], //宽高
  418. });
  419. }
  420. //删除
  421. function move(str) {
  422. layer.confirm('确定删除工单?', {
  423. btn: ['是', '否'] //按钮
  424. }, function () {
  425. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  426. ids: str,
  427. token: $.cookie("token")
  428. }, function (result) {
  429. result = JSON.parse(result);
  430. if (result.state.toLowerCase() == "success") {
  431. layer.msg("删除成功");
  432. load();
  433. }
  434. })
  435. });
  436. }
  437. //提交
  438. function tj(str) {
  439. layer.confirm('确定要提交工单么?', {
  440. btn: ['确定', '取消'] //按钮
  441. }, function () {
  442. //请求后台数据
  443. /*发送请求*/
  444. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  445. ids: str,
  446. token: $.cookie("token")
  447. }, function (result) {
  448. result = JSON.parse(result);
  449. if (result.state.toLowerCase() == "success") {
  450. layer.msg("提交成功");
  451. load();
  452. }
  453. })
  454. });
  455. }
  456. //交办
  457. function jb(str) {
  458. layer.open({
  459. type: 2,
  460. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  461. title: '工单交办',
  462. area: ['87%', '80%'], //宽高
  463. });
  464. }
  465. //领导批示
  466. function lader(str) {
  467. layer.open({
  468. type: 2,
  469. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  470. title: '领导批示',
  471. area: ['60%', '80%'], //宽高
  472. });
  473. }
  474. //市长批示
  475. function city(str) {
  476. layer.open({
  477. type: 2,
  478. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  479. title: '领导批示',
  480. area: ['60%', '80%'], //宽高
  481. });
  482. }
  483. //办理
  484. function bl(str, isProtect) {
  485. if (roleCode === "EJWLDW") {
  486. layer.open({
  487. type: 2,
  488. content: "../CommonHtml/banli_zilei.html?wid=" + str + "&isProtect=" +
  489. isProtect, //iframe的url,no代表不显示滚动条
  490. title: '办理工单',
  491. area: ['90%', '80%'], //宽高
  492. });
  493. } else {
  494. layer.open({
  495. type: 2,
  496. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  497. title: '办理工单',
  498. area: ['60%', '80%'], //宽高
  499. });
  500. }
  501. }
  502. //督办
  503. function Supervision(str) {
  504. layer.open({
  505. type: 2,
  506. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  507. title: '督办',
  508. area: ['60%', '80%'], //宽高
  509. });
  510. }
  511. //督查
  512. function Supervision_(str) {
  513. layer.open({
  514. type: 2,
  515. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  516. title: '监察',
  517. area: ['60%', '80%'], //宽高
  518. });
  519. }
  520. //强制结案
  521. function StrongLawsuit(str) {
  522. layer.open({
  523. type: 2,
  524. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  525. title: '强制结案',
  526. area: ['60%', '80%'], //宽高
  527. });
  528. }
  529. //回退BackDtail
  530. function BackDtail(str) {
  531. layer.open({
  532. type: 2,
  533. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  534. title: '工单回退',
  535. area: ['60%', '80%'], //宽高
  536. });
  537. }
  538. //查收
  539. function cs(str) {
  540. layer.confirm('确定要查收?', {
  541. btn: ['是', '否'] //按钮
  542. }, function () {
  543. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  544. workorderid: str,
  545. token: $.cookie("token")
  546. }, function (result) {
  547. result = JSON.parse(result);
  548. if (result.state.toLowerCase() == "success") {
  549. layer.msg("查收成功");
  550. load();
  551. }
  552. })
  553. });
  554. }
  555. //收回
  556. function sh(str) {
  557. layer.confirm('确定要回收?', {
  558. btn: ['是', '否'] //按钮
  559. }, function () {
  560. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  561. workorderid: str,
  562. token: $.cookie("token")
  563. }, function (result) {
  564. result = JSON.parse(result);
  565. if (result.state.toLowerCase() == "success") {
  566. layer.msg("回收");
  567. load();
  568. }
  569. })
  570. });
  571. }
  572. //强制回收
  573. function recycles() {
  574. layer.confirm('确定要强制退回吗?', {
  575. btn: ['是', '否'] //按钮
  576. });
  577. }
  578. //退回申请
  579. function th(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  583. title: '申请退回工单',
  584. area: ['60%', '80%'], //宽高
  585. });
  586. }
  587. //审核退回申请
  588. function shth(str) {
  589. layer.open({
  590. type: 2,
  591. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  592. title: '审核退回申请',
  593. area: ['60%', '80%'], //宽高
  594. });
  595. }
  596. //签收
  597. function sign(str) {
  598. layer.confirm('确定要签收?', {
  599. btn: ['是', '否'] //按钮
  600. }, function () {
  601. $.post(huayi.config.callcenter_url + "WorkOrder/SignWorkOrder", {
  602. workorderid: str,
  603. token: $.cookie("token")
  604. }, function (result) {
  605. result = JSON.parse(result);
  606. if (result.state.toLowerCase() == "success") {
  607. layer.msg("签收成功");
  608. load();
  609. }
  610. })
  611. });
  612. }
  613. //拒收
  614. function refuse(str) {
  615. layer.open({
  616. type: 2,
  617. content: "../CommonHtml/rejection.html?wid=" + str, //iframe的url,no代表不显示滚动条
  618. title: '拒收',
  619. area: ['60%', '80%'], //宽高
  620. });
  621. }
  622. //办理
  623. // function th(str) {
  624. // layer.open({
  625. // type: 2,
  626. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  627. // title: '办理工单',
  628. // area: ['35%', '30%'], //宽高
  629. // });
  630. // }
  631. //申请延时
  632. function ys(str) {
  633. layer.open({
  634. type: 2,
  635. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  636. title: '申请延时',
  637. area: ['60%', '80%'], //宽高
  638. });
  639. }
  640. //审核申请延时
  641. function shys(str) {
  642. layer.open({
  643. type: 2,
  644. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  645. title: '审核延时申请',
  646. area: ['60%', '80%'], //宽高
  647. });
  648. }
  649. //诉求回访
  650. function hf(str) {
  651. layer.open({
  652. type: 2,
  653. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  654. title: '工单回访',
  655. area: ['60%', '80%'], //宽高
  656. });
  657. }
  658. //重办工单
  659. function cb(str) {
  660. layer.open({
  661. type: 2,
  662. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  663. title: '重办工单',
  664. area: ['60%', '80%'], //宽高
  665. });
  666. }
  667. //结案
  668. function Lawsuit(str) {
  669. layer.open({
  670. type: 2,
  671. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  672. title: '诉求单结案',
  673. area: ['60%', '80%'], //宽高
  674. });
  675. }
  676. //退回
  677. function returnRedoThreeLevel(str) {
  678. layer.open({
  679. type: 2,
  680. content: "../CommonHtml/returnRedoThreeLevel.html?wid=" + str, //iframe的url,no代表不显示滚动条
  681. title: "退回",
  682. area: ["60%", "80%"], //宽高
  683. });
  684. }
  685. $('.Appeal').click(function () {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  689. title: '新增诉求',
  690. area: ['85%', '80%'], //宽高
  691. });
  692. })
  693. //上传文件
  694. function upload() {
  695. if (document.getElementById("upFile").files.length > 0) {
  696. var formData = new FormData();
  697. formData.append("upFile", document.getElementById("upFile").files[0]);
  698. formData.append("token", $.cookie("token"));
  699. $.ajax({
  700. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  701. type: "POST",
  702. data: formData,
  703. /**
  704. *必须false才会自动加上正确的Content-Type
  705. */
  706. contentType: false,
  707. /**
  708. * 必须false才会避开jQuery对 formdata 的默认处理
  709. * XMLHttpRequest会对 formdata 进行正确的处理
  710. */
  711. processData: false,
  712. success: function (result) {
  713. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  714. .outerHTML;
  715. $("#upFile").change(function () {
  716. upload();
  717. });
  718. var r = $.parseJSON(result);
  719. if (r.state.toLowerCase() == "success") {
  720. $(".fjnr").text(r.data);
  721. $("#scfj").show();
  722. }
  723. }
  724. });
  725. } else {
  726. layer.confirm('请上传文件!', {
  727. btn: ['确定']
  728. });
  729. }
  730. }
  731. //来源
  732. function LY(obj) {
  733. obj.empty();
  734. obj.append('<option selected="selected" value="">请选择</option>');
  735. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  736. "token": $.cookie("token"),
  737. id: 1
  738. }, function (data) {
  739. if (data.state.toLowerCase() == "success") {
  740. var content = data.data;
  741. $(content).each(function (i, n) {
  742. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  743. obj);
  744. })
  745. }
  746. })
  747. }
  748. //类别
  749. function LB(obj) {
  750. obj.empty();
  751. obj.append('<option selected="selected" value="">请选择</option>');
  752. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  753. "token": $.cookie("token"),
  754. id: 2
  755. }, function (data) {
  756. if (data.state.toLowerCase() == "success") {
  757. var content = data.data;
  758. $(content).each(function (i, n) {
  759. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  760. obj);
  761. })
  762. }
  763. })
  764. }
  765. // 主题
  766. function ZT(obj) {
  767. obj.empty();
  768. obj.append('<option selected="selected" value="">请选择</option>');
  769. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  770. "token": $.cookie("token"),
  771. id: 3
  772. }, function (data) {
  773. if (data.state.toLowerCase() == "success") {
  774. var content = data.data;
  775. $(content).each(function (i, n) {
  776. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  777. obj);
  778. })
  779. }
  780. })
  781. }
  782. function tree() {
  783. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  784. "token": $.cookie("token"),
  785. // "pid": pid
  786. }, function (result) {
  787. result = $.parseJSON(result);
  788. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  789. });
  790. }
  791. var setting1 = {
  792. data: {
  793. key: {
  794. name: "F_DeptName"
  795. },
  796. simpleData: {
  797. enable: true,
  798. idKey: "F_DeptId",
  799. pIdKey: "F_PartentId",
  800. rootPId: 0
  801. }
  802. },
  803. callback: {
  804. onClick: zTreeOnClick
  805. }
  806. };
  807. function zTreeOnClick(event, treeId, treeNode) {
  808. if (treeNode.level >= 1) {
  809. $('.inps').val(treeNode.F_DeptName);
  810. $("#PID").val(treeNode.F_DeptId);
  811. $("#Dpment").val(treeNode.F_DeptId);
  812. $(".Cleans").show();
  813. }
  814. };
  815. $(".exportFile").click(function () {
  816. //坐席
  817. var usercodeID = "";
  818. var usercode_ = $("#ZX").val(); //坐席
  819. if (usercode_ != null) {
  820. $(usercode_).each(function (i, n) {
  821. var obj1 = "";
  822. obj1 = n + ",";
  823. usercodeID += obj1;
  824. });
  825. } else {
  826. usercodeID = "";
  827. }
  828. var workid = $("#wids").val()
  829. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  830. var type = $("#type").val() //=工单类型
  831. var bigtype = $("#bigtype").val() == undefined ? "" : $("#bigtype").val() //=大类别
  832. var smalltype = $("#smalltype").val() == undefined ? "" : $("#smalltype").val() //=小类别
  833. var usercode = usercodeID //=坐席工号
  834. var ddusercode = ddusercodeID //审核员
  835. var keyid = $("#keyid").val() //=关键词id
  836. var source = $("#source").val() //=来源&
  837. var starttime = $("#starttime").val() //=开始时间
  838. var endtime = $("#endtime").val() //=结束时间
  839. var deptid = $("#PID").val()
  840. var tab = 1 //待处理
  841. var sourcearea = $('#sourceAreas').val() //区域
  842. var jianhang = ""
  843. var url = huayi.config.callcenter_url + "WorkOrder/GetTimeOutList?token=" + $.cookie("token");
  844. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&bigtype=" + bigtype +
  845. "&smalltype=" + smalltype + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&keyid=" + keyid + "&source=" + source +
  846. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&tab=" + tab +
  847. "&sourcearea=" + sourcearea + "&jianhang=" + jianhang + "&isdc=1";
  848. window.location.href = url;
  849. })
  850. </script>
  851. </body>
  852. </html>