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superviseReturnReview.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>督办退回审核</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  12. <link rel="stylesheet" href="../js/layui/css/layui.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">督办管理</a>&gt;
  22. <a href="" class="nowPosition">督办退回审核</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>转督办时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="dbstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="dbstrendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. <!-- <th>录入时间:</th>
  53. <td colspan="3">
  54. <input type="text" id="starttime" class="photo x-color laydate-icon"
  55. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  56. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  57. style="height: 35px;" />
  58. </td> -->
  59. </tr>
  60. <tr>
  61. <th>事项编号:</th>
  62. <td>
  63. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  64. </td>
  65. <th><span class="nameJustified">来电人:</span></th>
  66. <td>
  67. <input type="text" id="name" class="form-control" />
  68. </td>
  69. <th>办理时间:</th>
  70. <td colspan="3">
  71. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  72. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input
  73. id="dealstrendtime" class="photo x-color laydate-icon" type="text"
  74. autocomplete="off" style="height: 35px;" />
  75. </td>
  76. </tr>
  77. <tr>
  78. <th><span class="nameJustified">转督办:</span></th>
  79. <td>
  80. <select id="auditorMultimediaPersonnel" name="select"
  81. class="selectpicker show-tick form-control" data-live-search="true">
  82. <option value="">请选择</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns Seach">搜索</botton>
  97. </td>
  98. <!-- <th><span class="nameJustified">关键字:</span></th>
  99. <td>
  100. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  101. </td> -->
  102. </tr>
  103. <tr>
  104. <th>承办单位:</th>
  105. <td style="position: relative;">
  106. <div class="inpBox">
  107. <input type="text" class="inps" />
  108. <i class="Cleans fa fa-close"></i>
  109. <i class="xl xl_one"></i>
  110. <div class="addTree xlAdd">
  111. <ul id="addTreeDemo" class="ztree"></ul>
  112. </div>
  113. </div>
  114. <div class="selDpart1">
  115. <ul id="sponsor">
  116. </ul>
  117. </div>
  118. </td>
  119. <th>来电类型:</th>
  120. <td>
  121. <select class="form-control" id="type">
  122. </select>
  123. </td>
  124. <th>办理结果:</th>
  125. <td>
  126. <input type="text" placeholder="输入办理结果" id="result"
  127. class="form-control Min-width" />
  128. <botton class="btns exportFile">导出</botton>
  129. </td>
  130. </tr>
  131. <tr>
  132. <th>反映类别:</th>
  133. <td class="reflectCategory-wrapper">
  134. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  135. <i class="CleansReactionCategory fa fa-close"></i>
  136. <input type="hidden" id="keyid" />
  137. <div class="reflectCategoryList-wrapper">
  138. <ul id="reflectCategoryList">
  139. </ul>
  140. </div>
  141. </td>
  142. <th>工单标题:</th>
  143. <td>
  144. <input type="text" placeholder="输入工单标题" id="comtitle" class="form-control" />
  145. </td>
  146. <th>来电内容:</th>
  147. <td>
  148. <input type="text" placeholder="输入来电内容" id="comContent"
  149. class="form-control Min-width" />
  150. </td>
  151. </tr>
  152. </tr>
  153. </table>
  154. </div>
  155. </div>
  156. <div>
  157. <div style="width: 100%;padding: 10px;">
  158. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  159. data-pagination="true">
  160. <thead>
  161. <tr>
  162. <th data-formatter="serialNumber" data-align="center">
  163. 序号
  164. </th>
  165. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  166. <!-- <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th> -->
  167. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">工单内容</th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  169. </tr>
  170. </thead>
  171. <tbody class="list"></tbody>
  172. </table>
  173. </div>
  174. </div>
  175. </div>
  176. </div>
  177. <!--下载框-->
  178. <div class="t-shade lyxz">
  179. <div class="shade_k">
  180. <div class="shade_title">
  181. <span>录音播放与下载<srong class="cknum"></srong></span>
  182. <span class="setwin gbly"><a>x</a></span>
  183. </div>
  184. <div class="shade_content">
  185. <div class="Ly_box audiojs">
  186. </div>
  187. </div>
  188. </div>
  189. </div>
  190. <input type="hidden" id="PID" />
  191. <input type="hidden" id="Dpment" />
  192. </div>
  193. <script src="../js/layui/layui.js"></script>
  194. <script src="../js/bootstrap-select.js"></script>
  195. <script src="../css/laydate/laydate.js"></script>
  196. <script src="../My97DatePicker/WdatePicker.js"></script>
  197. <script src="../js/zTree/jquery.ztree.core.js"></script>
  198. <script src="../js/search/screen.js"></script>
  199. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  200. <script>
  201. var roleCode = $.cookie("code");
  202. var Supervisor = 1;
  203. $(document).ready(function () {
  204. load();
  205. laydate.skin('blue');
  206. laydate({
  207. elem: '#dbstarttime',
  208. event: 'focus',
  209. istime: true,
  210. format: 'YYYY-MM-DD hh:mm:ss'
  211. });
  212. laydate({
  213. elem: '#dbstrendtime',
  214. event: 'focus',
  215. istime: true,
  216. format: 'YYYY-MM-DD hh:mm:ss'
  217. });
  218. });
  219. //关闭录音弹出
  220. $(".gbly").click(function () {
  221. $(".lyxz").removeClass("cx");
  222. $('audio')[0].pause();
  223. });
  224. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  225. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  226. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  227. });
  228. //获取查询信息
  229. function load() {
  230. //坐席
  231. var usercodeID = "";
  232. var usercode_ = $("#ZX").val(); //坐席
  233. if (usercode_ != null) {
  234. $(usercode_).each(function (i, n) {
  235. var obj1 = '';
  236. obj1 = n + ",";
  237. usercodeID += obj1;
  238. })
  239. } else {
  240. usercodeID = ""
  241. }
  242. //调度员
  243. var ddusercodeID = "";
  244. var ddusercode_ = $("#yardman").val(); //坐席
  245. if (ddusercode_ != null) {
  246. $(ddusercode_).each(function (i, n) {
  247. var obj2 = '';
  248. obj2 = n + ",";
  249. ddusercodeID += obj2;
  250. })
  251. } else {
  252. ddusercodeID = ""
  253. }
  254. //先销毁表格
  255. $('#orderlist').bootstrapTable('destroy');
  256. //初始化表格,动态从服务器加载数据
  257. $("#orderlist").bootstrapTable({
  258. method: "get", //使用get请求到服务器获取数据
  259. url: huayi.config.callcenter_url + "workorder/GetSupervList", //获取数据的Servlet地址
  260. contentType: "application/x-www-form-urlencoded",
  261. striped: true, //表格显示条纹
  262. pagination: true, //启动分页
  263. pageSize: 10, //每页显示的记录数
  264. pageNumber: 1, //当前第几页
  265. pageList: [10, 20, 50, 100], //记录数可选列表
  266. search: false, //是否启用查询
  267. showColumns: false, //显示下拉框勾选要显示的列
  268. showRefresh: false, //显示刷新按钮
  269. sidePagination: "server", //表示服务端请求
  270. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  271. //设置为limit可以获取limit, offset, search, sort, order
  272. queryParamsType: "undefined",
  273. queryParams: function queryParams(params) { //设置查询参数
  274. var param = {
  275. page: params.pageNumber,
  276. pagesize: params.pageSize,
  277. workid: $("#wids").val(),
  278. state: 3, //=工单状态
  279. type: $("#type").val(), //=工单类型
  280. bigtype: $("#bigtype").val(), //=大类别
  281. smalltype: $("#smalltype").val(), //=小类别
  282. key: $("#key").val(), //=关键字
  283. tel: $("#tel").val(), //=客户电话
  284. name: $("#name").val(), //=客户名称
  285. usercode: $("#auditorMultimediaPersonnel").val(), // 转督办
  286. ddusercode: ddusercodeID,
  287. keyid: $("#keyid").val(), //=关键词id
  288. source: $("#source").val(), //=来源&
  289. dealstarttime: $("#dealstarttime").val(), // 办理开始时间
  290. dealstrendtime: $("#dealstrendtime").val(), // 办理结束时间
  291. dbstarttime: $("#dbstarttime").val(), // 转督办开始时间
  292. dbstrendtime: $("#dbstrendtime").val(), // 转督办结束时间
  293. // deptid: $("#PID").val(),
  294. dbdeptid: $("#PID").val(), // 承办单位
  295. result: $("#result").val(), // 办理结果
  296. comtitle: $("#comtitle").val(), // 工单标题
  297. comContent: $("#comContent").val(), // 来电内容
  298. tab: 1, //办理中
  299. sourcearea: $('#sourceAreas').val(), //区域
  300. Supervisor: Supervisor,
  301. token: $.cookie("token")
  302. };
  303. return param;
  304. },
  305. onLoadSuccess: function (data) { //加载成功时执行
  306. // layer.msg("加载成功");
  307. //console.log(data);
  308. },
  309. onLoadError: function () { //加载失败时执行
  310. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  311. }
  312. });
  313. }
  314. //状态
  315. function States(val, row) {
  316. var html = '';
  317. switch (val + '') {
  318. case '0':
  319. html = '新工单';
  320. if (row.F_IsReturn == 1) {
  321. html = '新工单(回退)';
  322. }
  323. break;
  324. case '1':
  325. html = '待交办';
  326. break;
  327. case '2':
  328. html = '待查收';
  329. break;
  330. case '3':
  331. html = '退回审核中';
  332. break;
  333. case '4':
  334. html = '办理中';
  335. break;
  336. case '5':
  337. html = '延时审核';
  338. break;
  339. case '6':
  340. html = '已办理';
  341. break;
  342. case '7':
  343. html = '已回访';
  344. break;
  345. case '8':
  346. html = '重办中';
  347. break;
  348. case '9':
  349. html = '已结案';
  350. break;
  351. }
  352. return html;
  353. }
  354. //时限
  355. function OverTime(val, row) {
  356. if (val == 1) {
  357. return '<div class="" style="cursor: pointer;">' +
  358. '<span class="Greens">' + row.GapTime + '</span>' +
  359. '</div>';
  360. } else if (val == 2) {
  361. return '<div class="" style="cursor: pointer;">' +
  362. '<span class="Yellows">' + row.GapTime + '</span>' +
  363. '</div>';
  364. } else if (val == 3) {
  365. return '<div class="" style="cursor: pointer;">' +
  366. '<span class="Reds">' + row.GapTime + '</span>' +
  367. '</div>';
  368. }
  369. }
  370. //办理时限
  371. function BanTime(val) {
  372. if (val) {
  373. var time = val.substring(0, val.indexOf(' '));
  374. return '<div class="" style="cursor: pointer;">' +
  375. '<span>' + time + '</span>' +
  376. '</div>';
  377. }
  378. }
  379. //音频
  380. function setCode(val) {
  381. if (val) {
  382. return '<div class="imgs" style="cursor: pointer;">' +
  383. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  384. '</div>';
  385. } else {
  386. return '';
  387. }
  388. }
  389. //编号
  390. function serialNumber(val, row, index) {
  391. return index + 1;
  392. }
  393. function GetCont(val) {
  394. if (val) {
  395. var str = '<div '
  396. if (val.length > 20) {
  397. str = str + ' title="' + val + '" ';
  398. val = val.substr(0, 20) + "...";
  399. }
  400. return str + '>' + val + '</div>';
  401. } else {
  402. return '';
  403. }
  404. }
  405. //操作
  406. function Dispose(val, row) {
  407. var Rows = row.Buttons;
  408. // alert(row.F_WorkOrderId);
  409. var WorkOrderId = row.F_WorkOrderId;
  410. var html = '';
  411. for (var i = 0; i < Rows.length; i++) {
  412. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  413. if (html1) {
  414. html1 = html1.replace("data", val);
  415. html1 = html1.replace("row", row.F_MainDeptId);
  416. }
  417. html += html1;
  418. }
  419. // if (roleCode !== "WLDW") {
  420. // html += '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  421. // }
  422. return html;
  423. }
  424. //催办
  425. function sendMsg(wid, depId) {
  426. layer.confirm('确定催办吗', {
  427. btn: ['确定', '取消']
  428. }, function () {
  429. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  430. workorderid: wid,
  431. token: $.cookie("token")
  432. }, function (result) {
  433. result = JSON.parse(result);
  434. if (result.state.toLowerCase() == 'success') {
  435. layer.msg('催办成功')
  436. }
  437. })
  438. })
  439. }
  440. //转派
  441. function redeploy(WorkOrderId) {
  442. layer.open({
  443. type: 2,
  444. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  445. title: '转派',
  446. area: ['85%', '80%'], //宽高
  447. });
  448. }
  449. //查看详情
  450. function ckxq(str) {
  451. layer.open({
  452. type: 2,
  453. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  454. title: '工单详情',
  455. area: ['100%', '100%'], //宽高
  456. });
  457. }
  458. //编辑
  459. function bj(str) {
  460. layer.open({
  461. type: 2,
  462. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  463. title: '编辑工单',
  464. area: ['96%', '85%'], //宽高
  465. });
  466. }
  467. //删除
  468. function move(str) {
  469. layer.confirm('确定删除工单?', {
  470. btn: ['是', '否'] //按钮
  471. }, function () {
  472. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  473. ids: str,
  474. token: $.cookie("token")
  475. }, function (result) {
  476. result = JSON.parse(result);
  477. if (result.state.toLowerCase() == "success") {
  478. layer.msg("删除成功");
  479. load();
  480. }
  481. })
  482. });
  483. }
  484. //提交
  485. function tj(str) {
  486. layer.confirm('确定要提交工单么?', {
  487. btn: ['确定', '取消'] //按钮
  488. }, function () {
  489. //请求后台数据
  490. /*发送请求*/
  491. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  492. ids: str,
  493. token: $.cookie("token")
  494. }, function (result) {
  495. result = JSON.parse(result);
  496. if (result.state.toLowerCase() == "success") {
  497. layer.msg("提交成功");
  498. load();
  499. }
  500. })
  501. });
  502. }
  503. //交办
  504. function jb(str) {
  505. layer.open({
  506. type: 2,
  507. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  508. title: '工单交办',
  509. area: ['87%', '80%'], //宽高
  510. });
  511. }
  512. //领导批示
  513. function lader(str) {
  514. layer.open({
  515. type: 2,
  516. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  517. title: '领导批示',
  518. area: ['60%', '80%'], //宽高
  519. });
  520. }
  521. //市长批示
  522. function city(str) {
  523. layer.open({
  524. type: 2,
  525. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  526. title: '领导批示',
  527. area: ['60%', '80%'], //宽高
  528. });
  529. }
  530. //办理
  531. function bl(str) {
  532. layer.open({
  533. type: 2,
  534. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  535. title: '办理工单',
  536. area: ['60%', '80%'], //宽高
  537. });
  538. }
  539. //督办
  540. function Supervision(str, supervision) {
  541. layer.open({
  542. type: 2,
  543. state: 1,
  544. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' + '&state=1' + '&depId=' +
  545. supervision + "&pageName=superviseUpcoming", //iframe的url,no代表不显示滚动条
  546. title: '督办',
  547. area: ['90%', '90%'], //宽高
  548. });
  549. }
  550. //不督办
  551. function ndb(str) {
  552. layer.open({
  553. type: 2,
  554. state: 2,
  555. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  556. '&state=2', //iframe的url,no代表不显示滚动条
  557. title: '督办',
  558. area: ['60%', '80%'], //宽高
  559. });
  560. }
  561. function messagesUrge(str) {
  562. layer.confirm('确定催办吗?', {
  563. btn: ['是', '否'] //按钮
  564. }, function () {
  565. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  566. workorderid: str,
  567. token: $.cookie("token")
  568. }, function (result) {
  569. result = JSON.parse(result);
  570. if (result.state.toLowerCase() == 'success') {
  571. layer.msg('催办成功')
  572. }
  573. })
  574. });
  575. }
  576. //督查
  577. function Supervision_(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  581. title: '监察',
  582. area: ['60%', '80%'], //宽高
  583. });
  584. }
  585. //强制结案
  586. function StrongLawsuit(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  590. title: '强制结案',
  591. area: ['60%', '80%'], //宽高
  592. });
  593. }
  594. //回退BackDtail
  595. function BackDtail(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: '工单回退',
  600. area: ['60%', '80%'], //宽高
  601. });
  602. }
  603. //查收
  604. function cs(str) {
  605. layer.confirm('确定要查收?', {
  606. btn: ['是', '否'] //按钮
  607. }, function () {
  608. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  609. workorderid: str,
  610. token: $.cookie("token")
  611. }, function (result) {
  612. result = JSON.parse(result);
  613. if (result.state.toLowerCase() == "success") {
  614. layer.msg("查收成功");
  615. load();
  616. }
  617. })
  618. });
  619. }
  620. //收回
  621. function sh(str) {
  622. layer.confirm('确定要回收?', {
  623. btn: ['是', '否'] //按钮
  624. }, function () {
  625. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  626. workorderid: str,
  627. token: $.cookie("token")
  628. }, function (result) {
  629. result = JSON.parse(result);
  630. if (result.state.toLowerCase() == "success") {
  631. layer.msg("回收");
  632. load();
  633. }
  634. })
  635. });
  636. }
  637. //强制回收
  638. function recycles() {
  639. layer.confirm('确定要强制退回吗?', {
  640. btn: ['是', '否'] //按钮
  641. });
  642. }
  643. //退回申请
  644. function th(str) {
  645. layer.open({
  646. type: 2,
  647. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  648. title: '申请退回工单',
  649. area: ['60%', '80%'], //宽高
  650. });
  651. }
  652. //审核退回申请
  653. function shth(str) {
  654. layer.open({
  655. type: 2,
  656. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  657. title: '审核退回申请',
  658. area: ['60%', '80%'], //宽高
  659. });
  660. }
  661. //办理
  662. // function th(str) {
  663. // layer.open({
  664. // type: 2,
  665. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  666. // title: '办理工单',
  667. // area: ['35%', '30%'], //宽高
  668. // });
  669. // }
  670. //申请延时
  671. function ys(str) {
  672. layer.open({
  673. type: 2,
  674. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  675. title: '申请延时',
  676. area: ['60%', '80%'], //宽高
  677. });
  678. }
  679. //审核申请延时
  680. function shys(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: '审核延时申请',
  685. area: ['60%', '80%'], //宽高
  686. });
  687. }
  688. //诉求回访
  689. function hf(str) {
  690. layer.open({
  691. type: 2,
  692. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  693. title: '工单回访',
  694. area: ['60%', '80%'], //宽高
  695. });
  696. }
  697. //重办工单
  698. function cb(str) {
  699. layer.open({
  700. type: 2,
  701. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. title: '重办工单',
  703. area: ['60%', '80%'], //宽高
  704. });
  705. }
  706. //结案
  707. function Lawsuit(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: '诉求单结案',
  712. area: ['60%', '80%'], //宽高
  713. });
  714. }
  715. //派单
  716. function pd(str) {
  717. layer.open({
  718. type: 2,
  719. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  720. title: "办理工单",
  721. area: ["87%", "80%"], //宽高
  722. });
  723. }
  724. $('.Appeal').click(function () {
  725. layer.open({
  726. type: 2,
  727. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  728. title: '新增诉求',
  729. area: ['85%', '80%'], //宽高
  730. });
  731. })
  732. //上传文件
  733. function upload() {
  734. if (document.getElementById("upFile").files.length > 0) {
  735. var formData = new FormData();
  736. formData.append("upFile", document.getElementById("upFile").files[0]);
  737. formData.append("token", $.cookie("token"));
  738. $.ajax({
  739. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  740. type: "POST",
  741. data: formData,
  742. /**
  743. *必须false才会自动加上正确的Content-Type
  744. */
  745. contentType: false,
  746. /**
  747. * 必须false才会避开jQuery对 formdata 的默认处理
  748. * XMLHttpRequest会对 formdata 进行正确的处理
  749. */
  750. processData: false,
  751. success: function (result) {
  752. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  753. .outerHTML;
  754. $("#upFile").change(function () {
  755. upload();
  756. });
  757. var r = $.parseJSON(result);
  758. if (r.state.toLowerCase() == "success") {
  759. $(".fjnr").text(r.data);
  760. $("#scfj").show();
  761. }
  762. }
  763. });
  764. } else {
  765. layer.confirm('请上传文件!', {
  766. btn: ['确定']
  767. });
  768. }
  769. }
  770. //来源
  771. function LY(obj) {
  772. obj.empty();
  773. obj.append('<option selected="selected" value="">请选择</option>');
  774. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  775. "token": $.cookie("token"),
  776. id: 1
  777. }, function (data) {
  778. if (data.state.toLowerCase() == "success") {
  779. var content = data.data;
  780. $(content).each(function (i, n) {
  781. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  782. obj);
  783. })
  784. }
  785. })
  786. }
  787. //类别
  788. function LB(obj) {
  789. obj.empty();
  790. obj.append('<option selected="selected" value="">请选择</option>');
  791. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  792. "token": $.cookie("token"),
  793. id: 2
  794. }, function (data) {
  795. if (data.state.toLowerCase() == "success") {
  796. var content = data.data;
  797. $(content).each(function (i, n) {
  798. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  799. obj);
  800. })
  801. }
  802. })
  803. }
  804. // 主题
  805. function ZT(obj) {
  806. obj.empty();
  807. obj.append('<option selected="selected" value="">请选择</option>');
  808. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  809. "token": $.cookie("token"),
  810. id: 3
  811. }, function (data) {
  812. if (data.state.toLowerCase() == "success") {
  813. var content = data.data;
  814. $(content).each(function (i, n) {
  815. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  816. obj);
  817. })
  818. }
  819. })
  820. }
  821. function tree() {
  822. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  823. "token": $.cookie("token"),
  824. // "pid": pid
  825. }, function (result) {
  826. result = $.parseJSON(result);
  827. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  828. });
  829. }
  830. var setting1 = {
  831. data: {
  832. key: {
  833. name: "F_DeptName"
  834. },
  835. simpleData: {
  836. enable: true,
  837. idKey: "F_DeptId",
  838. pIdKey: "F_PartentId",
  839. rootPId: 0
  840. }
  841. },
  842. callback: {
  843. onClick: zTreeOnClick
  844. }
  845. };
  846. function zTreeOnClick(event, treeId, treeNode) {
  847. if (treeNode.level >= 1) {
  848. $('.inps').val(treeNode.F_DeptName);
  849. $("#PID").val(treeNode.F_DeptId);
  850. $("#Dpment").val(treeNode.F_DeptName);
  851. $(".Cleans").show();
  852. }
  853. };
  854. $(".exportFile").click(function () {
  855. var usercode_ = $("#ZX").val(); //坐席
  856. if (usercode_ != null) {
  857. $(usercode_).each(function (i, n) {
  858. var obj1 = "";
  859. obj1 = n + ",";
  860. usercodeID += obj1;
  861. });
  862. } else {
  863. usercodeID = "";
  864. }
  865. // 调度员
  866. var ddusercodeID = "";
  867. var ddusercode_ = $("#yardman").val(); //坐席
  868. if (ddusercode_ != null) {
  869. $(ddusercode_).each(function (i, n) {
  870. var obj2 = "";
  871. obj2 = n + ",";
  872. ddusercodeID += obj2;
  873. });
  874. } else {
  875. ddusercodeID = "";
  876. }
  877. var workid = $("#wids").val()
  878. var key = $("#key").val() //=关键字
  879. var tel = $("#tel").val() //=客户电话
  880. var name = $("#name").val() //=客户名称
  881. var usercode = usercodeID //=坐席工号
  882. var ddusercode = ddusercodeID
  883. var source = $("#source").val() //=来源&
  884. var dbstarttime = $("#dbstarttime").val() // 督办开始时间
  885. var dbstrendtime = $("#dbstrendtime").val() // 督办结束时间
  886. var deptid = $("#PID").val()
  887. var type = $("#type").val() //=工单类型
  888. var sourcearea = $("#sourceAreas").val() //区域
  889. var keyid = $("#keyid").val() == undefined ? "" : $("#keyid").val(); //=关键词id
  890. var state = 3;
  891. var tab = 1;
  892. Supervisor = Supervisor;
  893. var url = huayi.config.callcenter_url + "workorder/GetSupervList?token=" + $.cookie("token");
  894. url += "&workid=" + workid + "&type=" + type + "&tab=" + tab + "&key=" + key + "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" + source + "&dbstarttime=" + dbstarttime + "&dbstrendtime=" + dbstrendtime + "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&keyid=" + keyid + "&Supervisor=" + Supervisor + "&state=" + state + "&isdc=1";
  895. window.location.href = url;
  896. })
  897. </script>
  898. </body>
  899. </html>