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WorkDSZBMedia.html 43KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>联系号码:</th>
  45. <td>
  46. <input type="text" id="conphone" class="form-control Min-width" placeholder="请输入联系号码" />
  47. </td>
  48. </tr>
  49. <tr>
  50. <th>事项编号:</th>
  51. <td>
  52. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  53. </td>
  54. <th><span class="nameJustified">来电人:</span></th>
  55. <td>
  56. <input type="text" id="name" class="form-control" />
  57. </td>
  58. <!-- <th>工单状态:</th>
  59. <td>
  60. <select name="" id="state" class="select">
  61. <option value="" selected="selected">请选择</option>
  62. <option value="0">新工单</option>
  63. <option value="10">待审核</option>
  64. <option value="6">已办理</option>
  65. </select>
  66. </td> -->
  67. <th><span class="nameJustified">关键字:</span></th>
  68. <td>
  69. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  70. <botton class="btns Seach">搜索</botton>
  71. </td>
  72. </tr>
  73. <tr>
  74. <th>受话坐席:</th>
  75. <td>
  76. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  77. data-live-search="true">
  78. <option value="">请选择坐席</option>
  79. </select>
  80. </td>
  81. <th><span class="nameJustified">审核员:</span></th>
  82. <td>
  83. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  84. multiple data-live-search="true">
  85. <option value="">请选择调度员</option>
  86. </select>
  87. </td>
  88. <th>反映区域:</th>
  89. <td>
  90. <select name="" id="sourceAreas" class="form-control Min-width">
  91. </select>
  92. <botton class="btns exportFile">导出</botton>
  93. </td>
  94. </tr>
  95. <tr>
  96. <th>承办单位:</th>
  97. <td style="position: relative;">
  98. <div class="inpBox">
  99. <input type="text" class="inps" />
  100. <i class="Cleans fa fa-close"></i>
  101. <i class="xl xl_one"></i>
  102. <div class="addTree xlAdd">
  103. <ul id="addTreeDemo" class="ztree"></ul>
  104. </div>
  105. </div>
  106. <div class="selDpart1">
  107. <ul id="sponsor">
  108. </ul>
  109. </div>
  110. </td>
  111. <th>来电类型:</th>
  112. <td>
  113. <select class="form-control" id="type">
  114. </select>
  115. </td>
  116. <th>录入时间:</th>
  117. <td colspan="3">
  118. <input id="starttime" class="photo x-color laydate-icon" type="text"
  119. autocomplete="off" style="height: 35px;" />-<input id="endtime"
  120. class="photo x-color laydate-icon" type="text" autocomplete="off"
  121. style="height: 35px;" />
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <ul class="nav nav-tabs ul_tab" role="tablist">
  129. <li class="active">
  130. <a>待审核转办</a>
  131. </li>
  132. <li>
  133. <a>审核未通过</a>
  134. </li>
  135. <!-- <li>
  136. <a>审核员待审核</a>
  137. </li> -->
  138. </ul>
  139. <div style="width: 100%; padding: 10px">
  140. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  141. data-pagination="true">
  142. <thead>
  143. <tr>
  144. <th data-checkbox="true"></th>
  145. <th data-align="center" data-formatter="setCode">序号</th>
  146. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  147. 工单单号
  148. </th>
  149. <th data-field="F_CusName" data-align="center">来电人</th>
  150. <th data-field="F_CusPhone" data-align="center">来电号码</th>
  151. <th data-field="F_ConPhone" data-align="center">联系号码</th>
  152. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  153. 诉求标题
  154. </th>
  155. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  156. 来电内容
  157. </th>
  158. <th data-field="DeptName" data-align="center">
  159. 承办单位
  160. </th>
  161. <!-- <th data-field="OtherDeptName" data-align="center">
  162. 协办单位
  163. </th> -->
  164. <th data-field="UserName" data-align="center">
  165. 受理人
  166. </th>
  167. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  168. 办理状态
  169. </th>
  170. <!--<th
  171. data-field="FilePath"
  172. data-formatter="setCode"
  173. data-align="center"
  174. >
  175. 录音
  176. </th>-->
  177. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  178. 时限
  179. </th>
  180. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  181. 办理时限
  182. </th>
  183. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  184. 操作
  185. </th>
  186. </tr>
  187. </thead>
  188. <tbody class="list"></tbody>
  189. </table>
  190. </div>
  191. </div>
  192. </div>
  193. </div>
  194. <!--下载框-->
  195. <div class="t-shade lyxz">
  196. <div class="shade_k">
  197. <div class="shade_title">
  198. <span>录音播放与下载<srong class="cknum"></srong></span>
  199. <span class="setwin gbly"><a>x</a></span>
  200. </div>
  201. <div class="shade_content">
  202. <div class="Ly_box audiojs"></div>
  203. </div>
  204. </div>
  205. </div>
  206. <input type="hidden" id="PID" />
  207. <input type="hidden" id="Dpment" />
  208. </div>
  209. <script src="../js/layui/layui.js"></script>
  210. <script src="../js/bootstrap-select.js"></script>
  211. <script src="../css/laydate/laydate.js"></script>
  212. <script src="../My97DatePicker/WdatePicker.js"></script>
  213. <script src="../js/zTree/jquery.ztree.core.js"></script>
  214. <script src="../js/search/screen.js"></script>
  215. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  216. <script>
  217. var wid = helper.request.queryString("states");
  218. var isshMultimedia = 0; // 0待审转办1审核未通过2审核员待审核
  219. if (wid) {
  220. $("#state").val(wid);
  221. }
  222. $(document).ready(function () {
  223. load();
  224. laydate.skin("blue");
  225. laydate({
  226. elem: "#starttime",
  227. event: "focus",
  228. istime: true,
  229. format: 'YYYY-MM-DD hh:mm:ss'
  230. });
  231. laydate({
  232. elem: "#endtime",
  233. event: "focus",
  234. istime: true,
  235. format: 'YYYY-MM-DD hh:mm:ss'
  236. });
  237. $('.ul_tab li').click(function () {
  238. $(this).addClass("active").siblings().removeClass("active");
  239. var index = $(this).index();
  240. if (index === 0) {
  241. isshMultimedia = 0;
  242. } else if (index === 1) {
  243. isshMultimedia = 1;
  244. // } else if (index === 2) {
  245. // isshMultimedia = 2;
  246. }
  247. load();
  248. })
  249. });
  250. //关闭录音弹出
  251. $(".gbly").click(function () {
  252. $(".lyxz").removeClass("cx");
  253. $("audio")[0].pause();
  254. });
  255. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  256. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  257. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  258. });
  259. //获取查询信息
  260. function load() {
  261. //坐席
  262. var usercodeID = "";
  263. var usercode_ = $("#ZX").val(); //坐席
  264. if (usercode_ != null) {
  265. $(usercode_).each(function (i, n) {
  266. var obj1 = "";
  267. obj1 = n + ",";
  268. usercodeID += obj1;
  269. });
  270. } else {
  271. usercodeID = "";
  272. }
  273. // 调度员
  274. var ddusercodeID = "";
  275. var ddusercode_ = $("#yardman").val(); //坐席
  276. if (ddusercode_ != null) {
  277. $(ddusercode_).each(function (i, n) {
  278. var obj2 = "";
  279. obj2 = n + ",";
  280. ddusercodeID += obj2;
  281. });
  282. } else {
  283. ddusercodeID = "";
  284. }
  285. //先销毁表格
  286. $("#orderlist").bootstrapTable("destroy");
  287. //初始化表格,动态从服务器加载数据
  288. $("#orderlist").bootstrapTable({
  289. method: "get", //使用get请求到服务器获取数据
  290. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  291. contentType: "application/x-www-form-urlencoded",
  292. striped: true, //表格显示条纹
  293. pagination: true, //启动分页
  294. pageSize: 10, //每页显示的记录数
  295. pageNumber: 1, //当前第几页
  296. pageList: [10, 20, 50, 100], //记录数可选列表
  297. search: false, //是否启用查询
  298. showColumns: false, //显示下拉框勾选要显示的列
  299. showRefresh: false, //显示刷新按钮
  300. sidePagination: "server", //表示服务端请求
  301. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  302. //设置为limit可以获取limit, offset, search, sort, order
  303. queryParamsType: "undefined",
  304. queryParams: function queryParams(params) {
  305. //设置查询参数
  306. var param = {
  307. page: params.pageNumber,
  308. pagesize: params.pageSize,
  309. workid: $("#wids").val(),
  310. state: $("#state").val(), //=工单状态
  311. type: $("#type").val(), //=工单类型
  312. bigtype: $("#bigtype").val(), //=大类别
  313. smalltype: $("#smalltype").val(), //=小类别
  314. key: $("#key").val(), //=关键字
  315. tel: $("#tel").val(), //=客户电话
  316. conphone:$("#conphone").val(),
  317. name: $("#name").val(), //=客户名称
  318. // usercode: "",
  319. usercode: usercodeID, //=坐席工号
  320. ddusercode: ddusercodeID,
  321. keyid: $("#keyid").val(), //=关键词id
  322. source: $("#source").val(), //=来源&
  323. starttime: $("#starttime").val(), //=开始时间
  324. endtime: $("#endtime").val(), //=结束时间
  325. deptid: $("#PID").val(),
  326. type: $("#type").val(),
  327. tab: 0, //待处理
  328. sourcearea: $("#sourceAreas").val(), //区域
  329. issh: isshMultimedia, // 0待审转办1审核未通过2审核员待审核
  330. jianhang: 6, // 多媒体
  331. token: $.cookie("token"),
  332. };
  333. return param;
  334. },
  335. onLoadSuccess: function (data) {
  336. //加载成功时执行
  337. // layer.msg("加载成功");
  338. //console.log(data);
  339. },
  340. onLoadError: function () {
  341. //加载失败时执行
  342. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  343. },
  344. });
  345. }
  346. //状态
  347. function States(val, row) {
  348. var html = "";
  349. switch (val + "") {
  350. case "0":
  351. html = "新工单";
  352. if (row.F_IsReturn == 1) {
  353. html = "新工单(回退)";
  354. }
  355. break;
  356. case "1":
  357. html = "待交办";
  358. break;
  359. case "2":
  360. html = '<span style="color:#FF0000;">待查收</span>';
  361. break;
  362. break;
  363. case "3":
  364. html = "退回审核中";
  365. break;
  366. case "4":
  367. html = "办理中";
  368. break;
  369. case "5":
  370. html = "延时审核";
  371. break;
  372. case "6":
  373. html = "已办理";
  374. break;
  375. case "7":
  376. html = "已回访";
  377. break;
  378. case "8":
  379. html = "重办中";
  380. break;
  381. case "9":
  382. html = "已结案";
  383. break;
  384. case "11":
  385. html = "重办待交办";
  386. break;
  387. }
  388. return html;
  389. }
  390. //时限
  391. function OverTime(val, row) {
  392. if (val == 1) {
  393. return (
  394. '<div class="" style="cursor: pointer;">' +
  395. '<span class="Greens">' +
  396. row.GapTime +
  397. "</span>" +
  398. "</div>"
  399. );
  400. } else if (val == 2) {
  401. return (
  402. '<div class="" style="cursor: pointer;">' +
  403. '<span class="Yellows">' +
  404. row.GapTime +
  405. "</span>" +
  406. "</div>"
  407. );
  408. } else if (val == 3) {
  409. return (
  410. '<div class="" style="cursor: pointer;">' +
  411. '<span class="Reds">' +
  412. row.GapTime +
  413. "</span>" +
  414. "</div>"
  415. );
  416. }
  417. }
  418. //办理时限
  419. function BanTime(val) {
  420. if (val) {
  421. var time = val.substring(0, val.indexOf(" "));
  422. return (
  423. '<div class="" style="cursor: pointer;">' +
  424. "<span>" +
  425. time +
  426. "</span>" +
  427. "</div>"
  428. );
  429. }
  430. }
  431. //音频
  432. function setCode(val) {
  433. if (val) {
  434. return (
  435. '<div class="imgs" style="cursor: pointer;">' +
  436. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  437. val +
  438. '" />' +
  439. "</div>"
  440. );
  441. } else {
  442. return "";
  443. }
  444. }
  445. // 序号
  446. function setCode(val, row, index) {
  447. return index + 1;
  448. }
  449. function GetCont(val) {
  450. if (val) {
  451. var str = "<div ";
  452. if (val.length > 10) {
  453. str = str + ' title="' + val + '" ';
  454. val = val.substr(0, 10) + "...";
  455. }
  456. return str + ">" + val + "</div>";
  457. } else {
  458. return "";
  459. }
  460. }
  461. //操作
  462. function Dispose(val, row) {
  463. var Rows = row.Buttons;
  464. // alert(row.F_WorkOrderId);
  465. var WorkOrderId = row.F_WorkOrderId;
  466. var html = '';
  467. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  468. for (var i = 0; i < Rows.length; i++) {
  469. if (Rows[i].key != 21) {
  470. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  471. if (html1) {
  472. html1 = html1.replace("data", val);
  473. }
  474. html += html1;
  475. }
  476. }
  477. html += '<a class="xg" onclick="workCheck()">工单查重&nbsp</a>';
  478. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  479. return html;
  480. }
  481. function workCheck(){
  482. layer.open({
  483. type: 2,
  484. content: "../CommonHtml/workCheck.html", //iframe的url,no代表不显示滚动条
  485. title: "工单查重",
  486. area: ["85%", "60%"], //宽高
  487. });
  488. }
  489. //转派
  490. function redeploy(WorkOrderId) {
  491. layer.open({
  492. type: 2,
  493. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  494. title: "转派",
  495. area: ["85%", "80%"], //宽高
  496. });
  497. }
  498. //编辑
  499. function bj(str,row) {
  500. layer.open({
  501. type: 2,
  502. content: "../CommonHtml/AddAppeal.html?wid=" + str+ "&workType=jb", //iframe的url,no代表不显示滚动条
  503. title: "编辑工单",
  504. area: ["95%", "95%"], //宽高
  505. });
  506. }
  507. //删除
  508. function move(str) {
  509. layer.confirm(
  510. "确定删除工单?", {
  511. btn: ["是", "否"], //按钮
  512. },
  513. function () {
  514. $.post(
  515. huayi.config.callcenter_url +
  516. "WorkOrder/DelWorkOrder", {
  517. ids: str,
  518. token: $.cookie("token"),
  519. },
  520. function (result) {
  521. result = JSON.parse(result);
  522. if (result.state.toLowerCase() == "success") {
  523. layer.msg("删除成功");
  524. load();
  525. }
  526. }
  527. );
  528. }
  529. );
  530. }
  531. ////删除
  532. function withdraw(str) {
  533. layer.confirm(
  534. "确定撤回?", {
  535. btn: ["是", "否"], //按钮
  536. },
  537. function () {
  538. $.post(
  539. huayi.config.callcenter_url +
  540. "WorkOrder/WithdrawDWorkOrder", {
  541. workorderid: str,
  542. token: $.cookie("token"),
  543. },
  544. function (result) {
  545. result = JSON.parse(result);
  546. if (result.state.toLowerCase() == "success") {
  547. layer.msg("撤回成功");
  548. load();
  549. }
  550. }
  551. );
  552. }
  553. );
  554. }
  555. //提交
  556. function tj(str) {
  557. layer.confirm(
  558. "确定要提交工单么?", {
  559. btn: ["确定", "取消"], //按钮
  560. },
  561. function () {
  562. //请求后台数据
  563. /*发送请求*/
  564. $.post(
  565. huayi.config.callcenter_url +
  566. "WorkOrder/SubmitWorkOrder", {
  567. ids: str,
  568. token: $.cookie("token"),
  569. },
  570. function (result) {
  571. result = JSON.parse(result);
  572. if (result.state.toLowerCase() == "success") {
  573. layer.msg("提交成功");
  574. load();
  575. }
  576. }
  577. );
  578. }
  579. );
  580. }
  581. //交办
  582. function jb(str) {
  583. layer.open({
  584. type: 2,
  585. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  586. title: "工单交办",
  587. area: ["87%", "80%"], //宽高
  588. });
  589. }
  590. //领导批示
  591. function lader(str) {
  592. layer.open({
  593. type: 2,
  594. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  595. title: "领导批示",
  596. area: ["60%", "80%"], //宽高
  597. });
  598. }
  599. //市长批示
  600. function city(str) {
  601. layer.open({
  602. type: 2,
  603. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  604. title: "领导批示",
  605. area: ["60%", "80%"], //宽高
  606. });
  607. }
  608. //办理
  609. function bl(str) {
  610. layer.open({
  611. type: 2,
  612. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  613. title: "办理工单",
  614. area: ["60%", "80%"], //宽高
  615. });
  616. }
  617. //督办
  618. function Supervision(str) {
  619. layer.open({
  620. type: 2,
  621. content: "../CommonHtml/Supervision_.html?wid=" +
  622. str +
  623. "&type=1", //iframe的url,no代表不显示滚动条
  624. title: "督办",
  625. area: ["60%", "80%"], //宽高
  626. });
  627. }
  628. //督查
  629. function Supervision_(str) {
  630. layer.open({
  631. type: 2,
  632. content: "../CommonHtml/Supervision_.html?wid=" +
  633. str +
  634. "&type=2", //iframe的url,no代表不显示滚动条
  635. title: "监察",
  636. area: ["60%", "80%"], //宽高
  637. });
  638. }
  639. //强制结案
  640. function StrongLawsuit(str) {
  641. layer.open({
  642. type: 2,
  643. content: "../CommonHtml/StrongLawsuit.html?wid=" + str+"&isOneZ=1", //iframe的url,no代表不显示滚动条
  644. title: "强制结案",
  645. area: ["60%", "80%"], //宽高
  646. });
  647. }
  648. //回退BackDtail
  649. function BackDtail(str) {
  650. layer.open({
  651. type: 2,
  652. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  653. title: "工单回退",
  654. area: ["60%", "80%"], //宽高
  655. });
  656. }
  657. //查收
  658. function cs(str) {
  659. layer.confirm(
  660. "确定要查收?", {
  661. btn: ["是", "否"], //按钮
  662. },
  663. function () {
  664. $.post(
  665. huayi.config.callcenter_url +
  666. "WorkOrder/ReceiveWorkOrder", {
  667. workorderid: str,
  668. token: $.cookie("token"),
  669. },
  670. function (result) {
  671. result = JSON.parse(result);
  672. if (result.state.toLowerCase() == "success") {
  673. layer.msg("查收成功");
  674. load();
  675. }
  676. }
  677. );
  678. }
  679. );
  680. }
  681. //收回
  682. function sh(str) {
  683. layer.confirm(
  684. "确定要回收?", {
  685. btn: ["是", "否"], //按钮
  686. },
  687. function () {
  688. $.post(
  689. huayi.config.callcenter_url +
  690. "WorkOrder/TakeBackWorkOrder", {
  691. workorderid: str,
  692. token: $.cookie("token"),
  693. },
  694. function (result) {
  695. result = JSON.parse(result);
  696. if (result.state.toLowerCase() == "success") {
  697. layer.msg("回收");
  698. load();
  699. }
  700. }
  701. );
  702. }
  703. );
  704. }
  705. //强制回收
  706. function recycles() {
  707. layer.confirm("确定要强制退回吗?", {
  708. btn: ["是", "否"], //按钮
  709. });
  710. }
  711. //退回申请
  712. function th(str) {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  716. title: "申请退回工单",
  717. area: ["60%", "80%"], //宽高
  718. });
  719. }
  720. //审核退回申请
  721. function shth(str) {
  722. layer.open({
  723. type: 2,
  724. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  725. title: "审核退回申请",
  726. area: ["60%", "80%"], //宽高
  727. });
  728. }
  729. //办理
  730. // function th(str) {
  731. // layer.open({
  732. // type: 2,
  733. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  734. // title: '办理工单',
  735. // area: ['35%', '30%'], //宽高
  736. // });
  737. // }
  738. //申请延时
  739. function ys(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: "申请延时",
  744. area: ["60%", "80%"], //宽高
  745. });
  746. }
  747. //审核申请延时
  748. function shys(str) {
  749. layer.open({
  750. type: 2,
  751. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  752. title: "审核延时申请",
  753. area: ["60%", "80%"], //宽高
  754. });
  755. }
  756. //诉求回访
  757. function hf(str) {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  761. title: "工单回访",
  762. area: ["60%", "80%"], //宽高
  763. });
  764. }
  765. //重办工单
  766. function cb(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb" + "&isshMultimedia=" + isshMultimedia, //iframe的url,no代表不显示滚动条
  770. title: "重办工单",
  771. area: ["90%", "90%"], //宽高
  772. });
  773. }
  774. //结案
  775. function Lawsuit(str) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  779. title: "诉求单结案",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. //转督办
  784. function zdb(str, row) {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/superTrunl.html?wid=" + str,
  788. title: "督办工单",
  789. area: ["60%", "80%"], //宽高
  790. });
  791. }
  792. //驳回重办
  793. function bhcb(str) {
  794. //回退BackDtail
  795. layer.open({
  796. type: 2,
  797. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  798. title: "驳回重办",
  799. area: ["60%", "80%"], //宽高
  800. });
  801. }
  802. //审核通过
  803. function auditMultimediaThrough(str) {
  804. layer.confirm(
  805. "确定通过吗?", {
  806. btn: ["是", "否"], //按钮
  807. },
  808. function () {
  809. $.post(
  810. huayi.config.callcenter_url +
  811. "WorkOrder/AuditDispatch", {
  812. workorderid: str,
  813. nexttype: 0, // 0通过,1不通过
  814. token: $.cookie("token"),
  815. },
  816. function (result) {
  817. result = JSON.parse(result);
  818. if (result.state.toLowerCase() == "success") {
  819. layer.msg("操作成功");
  820. load();
  821. }
  822. }
  823. );
  824. }
  825. );
  826. }
  827. // 审核不通过
  828. function auditMultimediaNotThrough(str) {
  829. layer.open({
  830. type: 2,
  831. content: "../CommonHtml/auditMultimedia.html?wid=" + str + "&nexttype=1", //iframe的url,no代表不显示滚动条
  832. title: "审核",
  833. area: ["50%", "50%"], //宽高
  834. });
  835. }
  836. $(".Appeal").click(function () {
  837. layer.open({
  838. type: 2,
  839. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  840. title: "新增诉求",
  841. area: ["85%", "80%"], //宽高
  842. });
  843. });
  844. //上传文件
  845. function upload() {
  846. if (document.getElementById("upFile").files.length > 0) {
  847. var formData = new FormData();
  848. formData.append(
  849. "upFile",
  850. document.getElementById("upFile").files[0]
  851. );
  852. formData.append("token", $.cookie("token"));
  853. $.ajax({
  854. url: huayi.config.callcenter_url +
  855. "/WorkOrder/UploadFile",
  856. type: "POST",
  857. data: formData,
  858. /**
  859. *必须false才会自动加上正确的Content-Type
  860. */
  861. contentType: false,
  862. /**
  863. * 必须false才会避开jQuery对 formdata 的默认处理
  864. * XMLHttpRequest会对 formdata 进行正确的处理
  865. */
  866. processData: false,
  867. success: function (result) {
  868. document.getElementById(
  869. "upFile"
  870. ).outerHTML = document.getElementById(
  871. "upFile"
  872. ).outerHTML;
  873. $("#upFile").change(function () {
  874. upload();
  875. });
  876. var r = $.parseJSON(result);
  877. if (r.state.toLowerCase() == "success") {
  878. $(".fjnr").text(r.data);
  879. $("#scfj").show();
  880. }
  881. },
  882. });
  883. } else {
  884. layer.confirm("请上传文件!", {
  885. btn: ["确定"],
  886. });
  887. }
  888. }
  889. //来源
  890. function LY(obj) {
  891. obj.empty();
  892. obj.append(
  893. '<option selected="selected" value="">请选择</option>'
  894. );
  895. $.getJSON(
  896. huayi.config.callcenter_url +
  897. "Dictionary/GetDicValueListById", {
  898. token: $.cookie("token"),
  899. id: 1,
  900. },
  901. function (data) {
  902. if (data.state.toLowerCase() == "success") {
  903. var content = data.data;
  904. $(content).each(function (i, n) {
  905. $(
  906. "<option value='" +
  907. n.F_ValueId +
  908. "'>" +
  909. n.F_Value +
  910. "</option>"
  911. ).appendTo(obj);
  912. });
  913. }
  914. }
  915. );
  916. }
  917. //类别
  918. function LB(obj) {
  919. obj.empty();
  920. obj.append(
  921. '<option selected="selected" value="">请选择</option>'
  922. );
  923. $.getJSON(
  924. huayi.config.callcenter_url +
  925. "Dictionary/GetDicValueListById", {
  926. token: $.cookie("token"),
  927. id: 2,
  928. },
  929. function (data) {
  930. if (data.state.toLowerCase() == "success") {
  931. var content = data.data;
  932. $(content).each(function (i, n) {
  933. $(
  934. "<option value='" +
  935. n.F_ValueId +
  936. "'>" +
  937. n.F_Value +
  938. "</option>"
  939. ).appendTo(obj);
  940. });
  941. }
  942. }
  943. );
  944. }
  945. // 主题
  946. function ZT(obj) {
  947. obj.empty();
  948. obj.append(
  949. '<option selected="selected" value="">请选择</option>'
  950. );
  951. $.getJSON(
  952. huayi.config.callcenter_url +
  953. "Dictionary/GetDicValueListById", {
  954. token: $.cookie("token"),
  955. id: 3,
  956. },
  957. function (data) {
  958. if (data.state.toLowerCase() == "success") {
  959. var content = data.data;
  960. $(content).each(function (i, n) {
  961. $(
  962. "<option value='" +
  963. n.F_ValueId +
  964. "'>" +
  965. n.F_Value +
  966. "</option>"
  967. ).appendTo(obj);
  968. });
  969. }
  970. }
  971. );
  972. }
  973. function tree() {
  974. $.get(
  975. huayi.config.callcenter_url + "Department/GetDeptList", {
  976. token: $.cookie("token"),
  977. // "pid": pid
  978. },
  979. function (result) {
  980. result = $.parseJSON(result);
  981. $.fn.zTree.init(
  982. $("#addTreeDemo"),
  983. setting1,
  984. result.data
  985. ); //实例化树形图
  986. }
  987. );
  988. }
  989. var setting1 = {
  990. data: {
  991. key: {
  992. name: "F_DeptName",
  993. },
  994. simpleData: {
  995. enable: true,
  996. idKey: "F_DeptId",
  997. pIdKey: "F_PartentId",
  998. rootPId: 0,
  999. },
  1000. },
  1001. callback: {
  1002. onClick: zTreeOnClick,
  1003. },
  1004. };
  1005. function zTreeOnClick(event, treeId, treeNode) {
  1006. // if (treeNode.level >= 1) {
  1007. $(".inps").val(treeNode.F_DeptName);
  1008. $("#PID").val(treeNode.F_DeptId);
  1009. $("#Dpment").val(treeNode.F_DeptName);
  1010. $(".Cleans").show();
  1011. // }
  1012. }
  1013. $(".exportFile").click(function () {
  1014. var usercode_ = $("#ZX").val(); //坐席
  1015. if (usercode_ != null) {
  1016. $(usercode_).each(function (i, n) {
  1017. var obj1 = "";
  1018. obj1 = n + ",";
  1019. usercodeID += obj1;
  1020. });
  1021. } else {
  1022. usercodeID = "";
  1023. }
  1024. // 调度员
  1025. var ddusercodeID = "";
  1026. var ddusercode_ = $("#yardman").val(); //坐席
  1027. if (ddusercode_ != null) {
  1028. $(ddusercode_).each(function (i, n) {
  1029. var obj2 = "";
  1030. obj2 = n + ",";
  1031. ddusercodeID += obj2;
  1032. });
  1033. } else {
  1034. ddusercodeID = "";
  1035. }
  1036. var workid = $("#wids").val()
  1037. var key = $("#key").val() //=关键字
  1038. var tel = $("#tel").val() //=客户电话
  1039. var conphone = $("#conphone").val()
  1040. var name = $("#name").val() //=客户名称
  1041. var usercode = usercodeID //=坐席工号
  1042. var ddusercode = ddusercodeID
  1043. var source = $("#source").val() //=来源&
  1044. var starttime = $("#starttime").val() //=开始时间
  1045. var endtime = $("#endtime").val() //=结束时间
  1046. var deptid = $("#PID").val()
  1047. var type = $("#type").val() //=工单类型
  1048. var bigtype = $("#bigtype").val()
  1049. var smalltype = $("#smalltype").val() //=小类别
  1050. var sourcearea = $("#sourceAreas").val() //区域
  1051. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1052. var tab = 0;
  1053. var keyid = $("#keyid").val() //=关键词id
  1054. var issh = isshMultimedia // 0待审转办1审核未通过2审核员待审核
  1055. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1056. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1057. "&tel=" +
  1058. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1059. source +
  1060. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1061. sourcearea +
  1062. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&issh=" + issh + "&jianhang=6" +
  1063. "&isdc=1"+"&conphone=" + conphone;
  1064. window.location.href = url;
  1065. })
  1066. </script>
  1067. </body>
  1068. </html>