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superviseOverdue.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>督办超期未果</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">督办管理</a>&gt;
  22. <a href="" class="nowPosition">督办超期未果</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>转督办时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="dbstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="dbstrendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. <!-- <th>录入时间:</th>
  53. <td colspan="3">
  54. <input type="text" id="starttime" class="photo x-color laydate-icon"
  55. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  56. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  57. style="height: 35px;" />
  58. </td> -->
  59. </tr>
  60. <tr>
  61. <th>事项编号:</th>
  62. <td>
  63. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  64. </td>
  65. <th><span class="nameJustified">来电人:</span></th>
  66. <td>
  67. <input type="text" id="name" class="form-control" />
  68. </td>
  69. <th>办理时间:</th>
  70. <td colspan="3">
  71. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  72. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input
  73. id="dealstrendtime" class="photo x-color laydate-icon" type="text"
  74. autocomplete="off" style="height: 35px;" />
  75. </td>
  76. </tr>
  77. <tr>
  78. <th><span class="nameJustified">转督办:</span></th>
  79. <td>
  80. <select id="auditorMultimediaPersonnel" name="select"
  81. class="selectpicker show-tick form-control" data-live-search="true">
  82. <option value="">请选择</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="dbyardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns Seach">搜索</botton>
  97. </td>
  98. <!-- <th><span class="nameJustified">关键字:</span></th>
  99. <td>
  100. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  101. </td> -->
  102. </tr>
  103. <tr>
  104. <th>承办单位:</th>
  105. <td style="position: relative;">
  106. <div class="inpBox">
  107. <input type="text" class="inps" />
  108. <i class="Cleans fa fa-close"></i>
  109. <i class="xl xl_one"></i>
  110. <div class="addTree xlAdd">
  111. <ul id="addTreeDemo" class="ztree"></ul>
  112. </div>
  113. </div>
  114. <div class="selDpart1">
  115. <ul id="sponsor">
  116. </ul>
  117. </div>
  118. </td>
  119. <th>来电类型:</th>
  120. <td>
  121. <select class="form-control" id="type">
  122. </select>
  123. </td>
  124. <th>办理结果:</th>
  125. <td>
  126. <input type="text" placeholder="输入办理结果" id="result"
  127. class="form-control Min-width" />
  128. <botton class="btns exportFile">导出</botton>
  129. </td>
  130. </tr>
  131. <tr>
  132. <th>反映类别:</th>
  133. <td class="reflectCategory-wrapper">
  134. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  135. <i class="CleansReactionCategory fa fa-close"></i>
  136. <input type="hidden" id="keyid" />
  137. <div class="reflectCategoryList-wrapper">
  138. <ul id="reflectCategoryList">
  139. </ul>
  140. </div>
  141. </td>
  142. <th>工单标题:</th>
  143. <td>
  144. <input type="text" placeholder="输入工单标题" id="comtitle" class="form-control" />
  145. </td>
  146. <th>来电内容:</th>
  147. <td>
  148. <input type="text" placeholder="输入来电内容" id="comContent"
  149. class="form-control Min-width" />
  150. </td>
  151. </tr>
  152. </tr>
  153. </table>
  154. </div>
  155. </div>
  156. <div>
  157. <div style="width: 100%;padding: 10px;">
  158. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  159. data-pagination="true">
  160. <thead>
  161. <tr>
  162. <th data-formatter="serialNumber" data-align="center">
  163. 序号
  164. </th>
  165. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  166. <!-- <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th> -->
  167. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">工单内容</th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  169. </tr>
  170. </thead>
  171. <tbody class="list"></tbody>
  172. </table>
  173. </div>
  174. </div>
  175. </div>
  176. </div>
  177. <!--下载框-->
  178. <div class="t-shade lyxz">
  179. <div class="shade_k">
  180. <div class="shade_title">
  181. <span>录音播放与下载<srong class="cknum"></srong></span>
  182. <span class="setwin gbly"><a>x</a></span>
  183. </div>
  184. <div class="shade_content">
  185. <div class="Ly_box audiojs">
  186. </div>
  187. </div>
  188. </div>
  189. </div>
  190. <input type="hidden" id="PID" />
  191. <input type="hidden" id="Dpment" />
  192. </div>
  193. <script src="../js/layui/layui.js"></script>
  194. <script src="../js/bootstrap-select.js"></script>
  195. <script src="../css/laydate/laydate.js"></script>
  196. <script src="../My97DatePicker/WdatePicker.js"></script>
  197. <script src="../js/zTree/jquery.ztree.core.js"></script>
  198. <script src="../js/search/screen.js"></script>
  199. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  200. <script>
  201. var wid = helper.request.queryString("states");
  202. if (wid) {
  203. $("#state").val(wid);
  204. }
  205. $(document).ready(function () {
  206. load();
  207. laydate.skin('blue');
  208. laydate({
  209. elem: '#dealstarttime',
  210. event: 'focus',
  211. istime: true,
  212. format: 'YYYY-MM-DD hh:mm:ss'
  213. });
  214. laydate({
  215. elem: '#dealstrendtime',
  216. event: 'focus',
  217. istime: true,
  218. format: 'YYYY-MM-DD hh:mm:ss'
  219. });
  220. laydate({
  221. elem: '#dbstarttime',
  222. event: 'focus',
  223. istime: true,
  224. format: 'YYYY-MM-DD hh:mm:ss'
  225. });
  226. laydate({
  227. elem: '#dbstrendtime',
  228. event: 'focus',
  229. istime: true,
  230. format: 'YYYY-MM-DD hh:mm:ss'
  231. });
  232. });
  233. //关闭录音弹出
  234. $(".gbly").click(function () {
  235. $(".lyxz").removeClass("cx");
  236. $('audio')[0].pause();
  237. });
  238. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  239. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  240. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  241. });
  242. //获取查询信息
  243. function load() {
  244. //坐席
  245. var usercodeID = "";
  246. var usercode_ = $("#ZX").val(); //坐席
  247. if (usercode_ != null) {
  248. $(usercode_).each(function (i, n) {
  249. var obj1 = '';
  250. obj1 = n + ",";
  251. usercodeID += obj1;
  252. })
  253. } else {
  254. usercodeID = ""
  255. }
  256. // 调度员
  257. var ddusercodeID = "";
  258. var ddusercode_ = $("#dbyardman").val(); //坐席
  259. if (ddusercode_ != null) {
  260. $(ddusercode_).each(function (i, n) {
  261. var obj2 = '';
  262. obj2 = n + ",";
  263. ddusercodeID += obj2;
  264. })
  265. } else {
  266. ddusercodeID = ""
  267. }
  268. //先销毁表格
  269. $('#orderlist').bootstrapTable('destroy');
  270. //初始化表格,动态从服务器加载数据
  271. $("#orderlist").bootstrapTable({
  272. method: "get", //使用get请求到服务器获取数据
  273. url: huayi.config.callcenter_url + "workorder/GetSupervList", //获取数据的Servlet地址
  274. contentType: "application/x-www-form-urlencoded",
  275. striped: true, //表格显示条纹
  276. pagination: true, //启动分页
  277. pageSize: 10, //每页显示的记录数
  278. pageNumber: 1, //当前第几页
  279. pageList: [10, 20, 50, 100], //记录数可选列表
  280. search: false, //是否启用查询
  281. showColumns: false, //显示下拉框勾选要显示的列
  282. showRefresh: false, //显示刷新按钮
  283. sidePagination: "server", //表示服务端请求
  284. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  285. //设置为limit可以获取limit, offset, search, sort, order
  286. queryParamsType: "undefined",
  287. queryParams: function queryParams(params) { //设置查询参数
  288. var param = {
  289. page: params.pageNumber,
  290. pagesize: params.pageSize,
  291. workid: $("#wids").val(),
  292. state: $("#state").val(), //=工单状态
  293. type: $("#type").val(), //=工单类型
  294. bigtype: $("#bigtype").val(), //=大类别
  295. smalltype: $("#smalltype").val(), //=小类别
  296. key: $("#key").val(), //=关键字
  297. tel: $("#tel").val(), //=客户电话
  298. name: $("#name").val(), //=客户名称
  299. usercode: $("#auditorMultimediaPersonnel").val(), // 转督办
  300. ddusercode: ddusercodeID,
  301. keyid: $("#keyid").val(), //=关键词id
  302. source: $("#source").val(), //=来源&
  303. dealstarttime: $("#dealstarttime").val(), // 办理开始时间
  304. dealstrendtime: $("#dealstrendtime").val(), // 办理结束时间
  305. dbstarttime: $("#dbstarttime").val(), // 转督办开始时间
  306. dbstrendtime: $("#dbstrendtime").val(), // 转督办结束时间
  307. // deptid: $("#PID").val(),
  308. dbdeptid: $("#PID").val(), // 承办单位
  309. result: $("#result").val(), // 办理结果
  310. comtitle: $("#comtitle").val(), // 工单标题
  311. comContent: $("#comContent").val(), // 来电内容
  312. tab: 2, //超期未果
  313. Supervisor: 1,
  314. sourcearea: $('#sourceAreas').val(), //区域
  315. token: $.cookie("token")
  316. };
  317. return param;
  318. },
  319. onLoadSuccess: function (data) { //加载成功时执行
  320. // layer.msg("加载成功");
  321. //console.log(data);
  322. },
  323. onLoadError: function () { //加载失败时执行
  324. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  325. }
  326. });
  327. }
  328. //状态
  329. function States(val, row) {
  330. var html = '';
  331. switch (val + '') {
  332. case '0':
  333. html = '新工单';
  334. if (row.F_IsReturn == 1) {
  335. html = '新工单(回退)';
  336. }
  337. break;
  338. case '1':
  339. html = '待交办';
  340. break;
  341. case '2':
  342. html = '待查收';
  343. break;
  344. case '3':
  345. html = '退回审核中';
  346. break;
  347. case '4':
  348. html = '办理中';
  349. break;
  350. case '5':
  351. html = '延时审核';
  352. break;
  353. case '6':
  354. html = '已办理';
  355. break;
  356. case '7':
  357. html = '已回访';
  358. break;
  359. case '8':
  360. html = '重办中';
  361. break;
  362. case '9':
  363. html = '已结案';
  364. break;
  365. }
  366. return html;
  367. }
  368. //时限
  369. function OverTime(val, row) {
  370. if (val == 1) {
  371. return '<div class="" style="cursor: pointer;">' +
  372. '<span class="Greens">' + row.GapTime + '</span>' +
  373. '</div>';
  374. } else if (val == 2) {
  375. return '<div class="" style="cursor: pointer;">' +
  376. '<span class="Yellows">' + row.GapTime + '</span>' +
  377. '</div>';
  378. } else if (val == 3) {
  379. return '<div class="" style="cursor: pointer;">' +
  380. '<span class="Reds">' + row.GapTime + '</span>' +
  381. '</div>';
  382. }
  383. }
  384. //办理时限
  385. function BanTime(val) {
  386. if (val) {
  387. var time = val.substring(0, val.indexOf(' '));
  388. return '<div class="" style="cursor: pointer;">' +
  389. '<span>' + time + '</span>' +
  390. '</div>';
  391. }
  392. }
  393. //音频
  394. function setCode(val) {
  395. if (val) {
  396. return '<div class="imgs" style="cursor: pointer;">' +
  397. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  398. '</div>';
  399. } else {
  400. return '';
  401. }
  402. }
  403. //编号
  404. function serialNumber(val, row, index) {
  405. return index + 1;
  406. }
  407. function GetCont(val) {
  408. if (val) {
  409. var str = '<div '
  410. if (val.length > 20) {
  411. str = str + ' title="' + val + '" ';
  412. val = val.substr(0, 20) + "...";
  413. }
  414. return str + '>' + val + '</div>';
  415. } else {
  416. return '';
  417. }
  418. }
  419. //操作
  420. function Dispose(val, row) {
  421. var Rows = row.Buttons;
  422. // alert(row.F_WorkOrderId);
  423. var WorkOrderId = row.F_WorkOrderId;
  424. var html = '';
  425. // if (row.F_WorkState == '1') {
  426. // html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>';
  427. // }
  428. for (var i = 0; i < Rows.length; i++) {
  429. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  430. if (html1) {
  431. html1 = html1.replace("data", val);
  432. html1 = html1.replace("row", row.F_MainDeptId);
  433. }
  434. html += html1;
  435. }
  436. html += '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  437. return html;
  438. }
  439. //催办
  440. function sendMsg(wid, depId) {
  441. layer.confirm('确定催办吗', {
  442. btn: ['确定', '取消']
  443. }, function () {
  444. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  445. workorderid: wid,
  446. token: $.cookie("token")
  447. }, function (result) {
  448. result = JSON.parse(result);
  449. if (result.state.toLowerCase() == 'success') {
  450. layer.msg('催办成功')
  451. }
  452. })
  453. })
  454. }
  455. //转派
  456. function redeploy(WorkOrderId) {
  457. layer.open({
  458. type: 2,
  459. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  460. title: '转派',
  461. area: ['85%', '80%'], //宽高
  462. });
  463. }
  464. //查看详情
  465. function ckxq(str) {
  466. layer.open({
  467. type: 2,
  468. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  469. title: '工单详情',
  470. area: ['100%', '100%'], //宽高
  471. });
  472. }
  473. //编辑
  474. function bj(str) {
  475. layer.open({
  476. type: 2,
  477. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  478. title: '编辑工单',
  479. area: ['96%', '85%'], //宽高
  480. });
  481. }
  482. //删除
  483. function move(str) {
  484. layer.confirm('确定删除工单?', {
  485. btn: ['是', '否'] //按钮
  486. }, function () {
  487. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  488. ids: str,
  489. token: $.cookie("token")
  490. }, function (result) {
  491. result = JSON.parse(result);
  492. if (result.state.toLowerCase() == "success") {
  493. layer.msg("删除成功");
  494. load();
  495. }
  496. })
  497. });
  498. }
  499. //提交
  500. function tj(str) {
  501. layer.confirm('确定要提交工单么?', {
  502. btn: ['确定', '取消'] //按钮
  503. }, function () {
  504. //请求后台数据
  505. /*发送请求*/
  506. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  507. ids: str,
  508. token: $.cookie("token")
  509. }, function (result) {
  510. result = JSON.parse(result);
  511. if (result.state.toLowerCase() == "success") {
  512. layer.msg("提交成功");
  513. load();
  514. }
  515. })
  516. });
  517. }
  518. //交办
  519. function jb(str) {
  520. layer.open({
  521. type: 2,
  522. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  523. title: '工单交办',
  524. area: ['87%', '80%'], //宽高
  525. });
  526. }
  527. //领导批示
  528. function lader(str) {
  529. layer.open({
  530. type: 2,
  531. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  532. title: '领导批示',
  533. area: ['60%', '80%'], //宽高
  534. });
  535. }
  536. //市长批示
  537. function city(str) {
  538. layer.open({
  539. type: 2,
  540. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  541. title: '领导批示',
  542. area: ['60%', '80%'], //宽高
  543. });
  544. }
  545. //办理
  546. function bl(str) {
  547. layer.open({
  548. type: 2,
  549. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  550. title: '办理工单',
  551. area: ['60%', '80%'], //宽高
  552. });
  553. }
  554. //督办
  555. function Supervision(str, supervision) {
  556. layer.open({
  557. type: 2,
  558. state: 1,
  559. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' + '&state=1' + '&depId=' +
  560. supervision, //iframe的url,no代表不显示滚动条
  561. title: '督办',
  562. area: ['90%', '90%'], //宽高
  563. });
  564. }
  565. //不督办
  566. function ndb(str) {
  567. layer.open({
  568. type: 2,
  569. state: 2,
  570. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  571. '&state=2', //iframe的url,no代表不显示滚动条
  572. title: '督办',
  573. area: ['60%', '80%'], //宽高
  574. });
  575. }
  576. //督查
  577. function Supervision_(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  581. title: '监察',
  582. area: ['60%', '80%'], //宽高
  583. });
  584. }
  585. //强制结案
  586. function StrongLawsuit(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  590. title: '强制结案',
  591. area: ['60%', '80%'], //宽高
  592. });
  593. }
  594. //回退BackDtail
  595. function BackDtail(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: '工单回退',
  600. area: ['60%', '80%'], //宽高
  601. });
  602. }
  603. //查收
  604. function cs(str) {
  605. layer.confirm('确定要查收?', {
  606. btn: ['是', '否'] //按钮
  607. }, function () {
  608. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  609. workorderid: str,
  610. token: $.cookie("token")
  611. }, function (result) {
  612. result = JSON.parse(result);
  613. if (result.state.toLowerCase() == "success") {
  614. layer.msg("查收成功");
  615. load();
  616. }
  617. })
  618. });
  619. }
  620. //收回
  621. function sh(str) {
  622. layer.confirm('确定要回收?', {
  623. btn: ['是', '否'] //按钮
  624. }, function () {
  625. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  626. workorderid: str,
  627. token: $.cookie("token")
  628. }, function (result) {
  629. result = JSON.parse(result);
  630. if (result.state.toLowerCase() == "success") {
  631. layer.msg("回收");
  632. load();
  633. }
  634. })
  635. });
  636. }
  637. //强制回收
  638. function recycles() {
  639. layer.confirm('确定要强制退回吗?', {
  640. btn: ['是', '否'] //按钮
  641. });
  642. }
  643. //退回申请
  644. function th(str) {
  645. layer.open({
  646. type: 2,
  647. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  648. title: '申请退回工单',
  649. area: ['60%', '80%'], //宽高
  650. });
  651. }
  652. //审核退回申请
  653. function shth(str) {
  654. layer.open({
  655. type: 2,
  656. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  657. title: '审核退回申请',
  658. area: ['60%', '80%'], //宽高
  659. });
  660. }
  661. //办理
  662. // function th(str) {
  663. // layer.open({
  664. // type: 2,
  665. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  666. // title: '办理工单',
  667. // area: ['35%', '30%'], //宽高
  668. // });
  669. // }
  670. //申请延时
  671. function ys(str) {
  672. layer.open({
  673. type: 2,
  674. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  675. title: '申请延时',
  676. area: ['60%', '80%'], //宽高
  677. });
  678. }
  679. //审核申请延时
  680. function shys(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: '审核延时申请',
  685. area: ['60%', '80%'], //宽高
  686. });
  687. }
  688. //诉求回访
  689. function hf(str) {
  690. layer.open({
  691. type: 2,
  692. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  693. title: '工单回访',
  694. area: ['60%', '80%'], //宽高
  695. });
  696. }
  697. //重办工单
  698. function cb(str) {
  699. layer.open({
  700. type: 2,
  701. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. title: '重办工单',
  703. area: ['60%', '80%'], //宽高
  704. });
  705. }
  706. //结案
  707. function Lawsuit(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: '诉求单结案',
  712. area: ['60%', '80%'], //宽高
  713. });
  714. }
  715. $('.Appeal').click(function () {
  716. layer.open({
  717. type: 2,
  718. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  719. title: '新增诉求',
  720. area: ['85%', '80%'], //宽高
  721. });
  722. })
  723. //上传文件
  724. function upload() {
  725. if (document.getElementById("upFile").files.length > 0) {
  726. var formData = new FormData();
  727. formData.append("upFile", document.getElementById("upFile").files[0]);
  728. formData.append("token", $.cookie("token"));
  729. $.ajax({
  730. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  731. type: "POST",
  732. data: formData,
  733. /**
  734. *必须false才会自动加上正确的Content-Type
  735. */
  736. contentType: false,
  737. /**
  738. * 必须false才会避开jQuery对 formdata 的默认处理
  739. * XMLHttpRequest会对 formdata 进行正确的处理
  740. */
  741. processData: false,
  742. success: function (result) {
  743. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  744. .outerHTML;
  745. $("#upFile").change(function () {
  746. upload();
  747. });
  748. var r = $.parseJSON(result);
  749. if (r.state.toLowerCase() == "success") {
  750. $(".fjnr").text(r.data);
  751. $("#scfj").show();
  752. }
  753. }
  754. });
  755. } else {
  756. layer.confirm('请上传文件!', {
  757. btn: ['确定']
  758. });
  759. }
  760. }
  761. //来源
  762. function LY(obj) {
  763. obj.empty();
  764. obj.append('<option selected="selected" value="">请选择</option>');
  765. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  766. "token": $.cookie("token"),
  767. id: 1
  768. }, function (data) {
  769. if (data.state.toLowerCase() == "success") {
  770. var content = data.data;
  771. $(content).each(function (i, n) {
  772. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  773. obj);
  774. })
  775. }
  776. })
  777. }
  778. //类别
  779. function LB(obj) {
  780. obj.empty();
  781. obj.append('<option selected="selected" value="">请选择</option>');
  782. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  783. "token": $.cookie("token"),
  784. id: 2
  785. }, function (data) {
  786. if (data.state.toLowerCase() == "success") {
  787. var content = data.data;
  788. $(content).each(function (i, n) {
  789. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  790. obj);
  791. })
  792. }
  793. })
  794. }
  795. // 主题
  796. function ZT(obj) {
  797. obj.empty();
  798. obj.append('<option selected="selected" value="">请选择</option>');
  799. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  800. "token": $.cookie("token"),
  801. id: 3
  802. }, function (data) {
  803. if (data.state.toLowerCase() == "success") {
  804. var content = data.data;
  805. $(content).each(function (i, n) {
  806. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  807. obj);
  808. })
  809. }
  810. })
  811. }
  812. function tree() {
  813. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  814. "token": $.cookie("token"),
  815. // "pid": pid
  816. }, function (result) {
  817. result = $.parseJSON(result);
  818. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  819. });
  820. }
  821. var setting1 = {
  822. data: {
  823. key: {
  824. name: "F_DeptName"
  825. },
  826. simpleData: {
  827. enable: true,
  828. idKey: "F_DeptId",
  829. pIdKey: "F_PartentId",
  830. rootPId: 0
  831. }
  832. },
  833. callback: {
  834. onClick: zTreeOnClick
  835. }
  836. };
  837. function zTreeOnClick(event, treeId, treeNode) {
  838. // if (treeNode.level >= 1) {
  839. $('.inps').val(treeNode.F_DeptName);
  840. $("#PID").val(treeNode.F_DeptId);
  841. $("#Dpment").val(treeNode.F_DeptName);
  842. $(".Cleans").show();
  843. // }
  844. };
  845. $(".exportFile").click(function () {
  846. var usercode_ = $("#ZX").val(); //坐席
  847. if (usercode_ != null) {
  848. $(usercode_).each(function (i, n) {
  849. var obj1 = "";
  850. obj1 = n + ",";
  851. usercodeID += obj1;
  852. });
  853. } else {
  854. usercodeID = "";
  855. }
  856. // 调度员
  857. var ddusercodeID = "";
  858. var ddusercode_ = $("#dbyardman").val(); //坐席
  859. if (ddusercode_ != null) {
  860. $(ddusercode_).each(function (i, n) {
  861. var obj2 = "";
  862. obj2 = n + ",";
  863. ddusercodeID += obj2;
  864. });
  865. } else {
  866. ddusercodeID = "";
  867. }
  868. var workid = $("#wids").val()
  869. var key = $("#key").val() //=关键字
  870. var tel = $("#tel").val() //=客户电话
  871. var name = $("#name").val() //=客户名称
  872. var usercode = usercodeID //=坐席工号
  873. var ddusercode = ddusercodeID
  874. var source = $("#source").val() //=来源&
  875. // var starttime = $("#starttime").val() //=开始时间
  876. // var endtime = $("#endtime").val() //=结束时间
  877. var dbstarttime = $("#dbstarttime").val(); // 转督办开始时间
  878. var dbstrendtime = $("#dbstrendtime").val(); // 转督办结束时间
  879. var deptid = $("#PID").val()
  880. var type = $("#type").val() //=工单类型
  881. var sourcearea = $("#sourceAreas").val() //区域
  882. var keyid = $("#keyid").val() == undefined ? "" : $("#keyid").val(); //=关键词id
  883. var Supervisor = 1;
  884. var tab = 2;
  885. var url = huayi.config.callcenter_url + "workorder/GetSupervList?token=" + $.cookie("token");
  886. url += "&workid=" + workid + "&type=" + type + "&tab=" + tab + "&key=" + key + "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" + source + "&dbstarttime=" + dbstarttime + "&dbstrendtime=" + dbstrendtime + "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&keyid=" + keyid + "&Supervisor=" + Supervisor + "&isdc=1";
  887. window.location.href = url;
  888. })
  889. </script>
  890. </body>
  891. </html>