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superviseReturnReview.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>督办退回审核</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  12. <link rel="stylesheet" href="../js/layui/css/layui.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">督办管理</a>&gt;
  22. <a href="" class="nowPosition">督办退回审核</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>转督办时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="dbstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="dbstrendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. <!-- <th>录入时间:</th>
  53. <td colspan="3">
  54. <input type="text" id="starttime" class="photo x-color laydate-icon"
  55. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  56. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  57. style="height: 35px;" />
  58. </td> -->
  59. </tr>
  60. <tr>
  61. <th>事项编号:</th>
  62. <td>
  63. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  64. </td>
  65. <th><span class="nameJustified">来电人:</span></th>
  66. <td>
  67. <input type="text" id="name" class="form-control" />
  68. </td>
  69. <th>办理时间:</th>
  70. <td colspan="3">
  71. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  72. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input
  73. id="dealstrendtime" class="photo x-color laydate-icon" type="text"
  74. autocomplete="off" style="height: 35px;" />
  75. </td>
  76. </tr>
  77. <tr>
  78. <th><span class="nameJustified">转督办:</span></th>
  79. <td>
  80. <select id="auditorMultimediaPersonnel" name="select"
  81. class="selectpicker show-tick form-control" data-live-search="true">
  82. <option value="">请选择</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">督办员:</span></th>
  86. <td>
  87. <select id="dbyardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns Seach">搜索</botton>
  97. </td>
  98. <!-- <th><span class="nameJustified">关键字:</span></th>
  99. <td>
  100. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  101. </td> -->
  102. </tr>
  103. <tr>
  104. <th>承办单位:</th>
  105. <td style="position: relative;">
  106. <div class="inpBox">
  107. <input type="text" class="inps" />
  108. <i class="Cleans fa fa-close"></i>
  109. <i class="xl xl_one"></i>
  110. <div class="addTree xlAdd">
  111. <ul id="addTreeDemo" class="ztree"></ul>
  112. </div>
  113. </div>
  114. <div class="selDpart1">
  115. <ul id="sponsor">
  116. </ul>
  117. </div>
  118. </td>
  119. <th>来电类型:</th>
  120. <td>
  121. <select class="form-control" id="type">
  122. </select>
  123. </td>
  124. <th>办理结果:</th>
  125. <td>
  126. <input type="text" placeholder="输入办理结果" id="result"
  127. class="form-control Min-width" />
  128. <botton class="btns exportFile">导出</botton>
  129. </td>
  130. </tr>
  131. <tr>
  132. <th>反映类别:</th>
  133. <td class="reflectCategory-wrapper">
  134. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  135. <i class="CleansReactionCategory fa fa-close"></i>
  136. <input type="hidden" id="keyid" />
  137. <div class="reflectCategoryList-wrapper">
  138. <ul id="reflectCategoryList">
  139. </ul>
  140. </div>
  141. </td>
  142. <th>工单标题:</th>
  143. <td>
  144. <input type="text" placeholder="输入工单标题" id="comtitle" class="form-control" />
  145. </td>
  146. <th>来电内容:</th>
  147. <td>
  148. <input type="text" placeholder="输入来电内容" id="comContent"
  149. class="form-control Min-width" />
  150. </td>
  151. </tr>
  152. </tr>
  153. </table>
  154. </div>
  155. </div>
  156. <div>
  157. <div style="width: 100%;padding: 10px;">
  158. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  159. data-pagination="true">
  160. <thead>
  161. <tr>
  162. <th data-formatter="serialNumber" data-align="center">
  163. 序号
  164. </th>
  165. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  166. <!-- <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th> -->
  167. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">工单内容</th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  169. </tr>
  170. </thead>
  171. <tbody class="list"></tbody>
  172. </table>
  173. </div>
  174. </div>
  175. </div>
  176. </div>
  177. <!--下载框-->
  178. <div class="t-shade lyxz">
  179. <div class="shade_k">
  180. <div class="shade_title">
  181. <span>录音播放与下载<srong class="cknum"></srong></span>
  182. <span class="setwin gbly"><a>x</a></span>
  183. </div>
  184. <div class="shade_content">
  185. <div class="Ly_box audiojs">
  186. </div>
  187. </div>
  188. </div>
  189. </div>
  190. <input type="hidden" id="PID" />
  191. <input type="hidden" id="Dpment" />
  192. </div>
  193. <script src="../js/layui/layui.js"></script>
  194. <script src="../js/bootstrap-select.js"></script>
  195. <script src="../css/laydate/laydate.js"></script>
  196. <script src="../My97DatePicker/WdatePicker.js"></script>
  197. <script src="../js/zTree/jquery.ztree.core.js"></script>
  198. <script src="../js/search/screen.js"></script>
  199. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  200. <script>
  201. var roleCode = $.cookie("code");
  202. var Supervisor = 1;
  203. $(document).ready(function () {
  204. load();
  205. laydate.skin('blue');
  206. laydate({
  207. elem: '#dbstarttime',
  208. event: 'focus',
  209. istime: true,
  210. format: 'YYYY-MM-DD hh:mm:ss'
  211. });
  212. laydate({
  213. elem: '#dbstrendtime',
  214. event: 'focus',
  215. istime: true,
  216. format: 'YYYY-MM-DD hh:mm:ss'
  217. });
  218. laydate({
  219. elem: '#dealstarttime',
  220. event: 'focus',
  221. istime: true,
  222. format: 'YYYY-MM-DD hh:mm:ss'
  223. });
  224. laydate({
  225. elem: '#dealstrendtime',
  226. event: 'focus',
  227. istime: true,
  228. format: 'YYYY-MM-DD hh:mm:ss'
  229. });
  230. });
  231. //关闭录音弹出
  232. $(".gbly").click(function () {
  233. $(".lyxz").removeClass("cx");
  234. $('audio')[0].pause();
  235. });
  236. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  237. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  238. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  239. });
  240. //获取查询信息
  241. function load() {
  242. //坐席
  243. var usercodeID = "";
  244. var usercode_ = $("#ZX").val(); //坐席
  245. if (usercode_ != null) {
  246. $(usercode_).each(function (i, n) {
  247. var obj1 = '';
  248. obj1 = n + ",";
  249. usercodeID += obj1;
  250. })
  251. } else {
  252. usercodeID = ""
  253. }
  254. //调度员
  255. var ddusercodeID = "";
  256. var ddusercode_ = $("#dbyardman").val(); //坐席
  257. if (ddusercode_ != null) {
  258. $(ddusercode_).each(function (i, n) {
  259. var obj2 = '';
  260. obj2 = n + ",";
  261. ddusercodeID += obj2;
  262. })
  263. } else {
  264. ddusercodeID = ""
  265. }
  266. //先销毁表格
  267. $('#orderlist').bootstrapTable('destroy');
  268. //初始化表格,动态从服务器加载数据
  269. $("#orderlist").bootstrapTable({
  270. method: "get", //使用get请求到服务器获取数据
  271. url: huayi.config.callcenter_url + "workorder/GetSupervList", //获取数据的Servlet地址
  272. contentType: "application/x-www-form-urlencoded",
  273. striped: true, //表格显示条纹
  274. pagination: true, //启动分页
  275. pageSize: 10, //每页显示的记录数
  276. pageNumber: 1, //当前第几页
  277. pageList: [10, 20, 50, 100], //记录数可选列表
  278. search: false, //是否启用查询
  279. showColumns: false, //显示下拉框勾选要显示的列
  280. showRefresh: false, //显示刷新按钮
  281. sidePagination: "server", //表示服务端请求
  282. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  283. //设置为limit可以获取limit, offset, search, sort, order
  284. queryParamsType: "undefined",
  285. queryParams: function queryParams(params) { //设置查询参数
  286. var param = {
  287. page: params.pageNumber,
  288. pagesize: params.pageSize,
  289. workid: $("#wids").val(),
  290. state: 3, //=工单状态
  291. type: $("#type").val(), //=工单类型
  292. bigtype: $("#bigtype").val(), //=大类别
  293. smalltype: $("#smalltype").val(), //=小类别
  294. key: $("#key").val(), //=关键字
  295. tel: $("#tel").val(), //=客户电话
  296. name: $("#name").val(), //=客户名称
  297. usercode: $("#auditorMultimediaPersonnel").val(), // 转督办
  298. ddusercode: ddusercodeID,
  299. keyid: $("#keyid").val(), //=关键词id
  300. source: $("#source").val(), //=来源&
  301. dealstarttime: $("#dealstarttime").val(), // 办理开始时间
  302. dealstrendtime: $("#dealstrendtime").val(), // 办理结束时间
  303. dbstarttime: $("#dbstarttime").val(), // 转督办开始时间
  304. dbstrendtime: $("#dbstrendtime").val(), // 转督办结束时间
  305. // deptid: $("#PID").val(),
  306. dbdeptid: $("#PID").val(), // 承办单位
  307. result: $("#result").val(), // 办理结果
  308. comtitle: $("#comtitle").val(), // 工单标题
  309. comContent: $("#comContent").val(), // 来电内容
  310. tab: 1, //办理中
  311. sourcearea: $('#sourceAreas').val(), //区域
  312. Supervisor: Supervisor,
  313. token: $.cookie("token")
  314. };
  315. return param;
  316. },
  317. onLoadSuccess: function (data) { //加载成功时执行
  318. // layer.msg("加载成功");
  319. //console.log(data);
  320. },
  321. onLoadError: function () { //加载失败时执行
  322. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  323. }
  324. });
  325. }
  326. //状态
  327. function States(val, row) {
  328. var html = '';
  329. switch (val + '') {
  330. case '0':
  331. html = '新工单';
  332. if (row.F_IsReturn == 1) {
  333. html = '新工单(回退)';
  334. }
  335. break;
  336. case '1':
  337. html = '待交办';
  338. break;
  339. case '2':
  340. html = '待查收';
  341. break;
  342. case '3':
  343. html = '退回审核中';
  344. break;
  345. case '4':
  346. html = '办理中';
  347. break;
  348. case '5':
  349. html = '延时审核';
  350. break;
  351. case '6':
  352. html = '已办理';
  353. break;
  354. case '7':
  355. html = '已回访';
  356. break;
  357. case '8':
  358. html = '重办中';
  359. break;
  360. case '9':
  361. html = '已结案';
  362. break;
  363. }
  364. return html;
  365. }
  366. //时限
  367. function OverTime(val, row) {
  368. if (val == 1) {
  369. return '<div class="" style="cursor: pointer;">' +
  370. '<span class="Greens">' + row.GapTime + '</span>' +
  371. '</div>';
  372. } else if (val == 2) {
  373. return '<div class="" style="cursor: pointer;">' +
  374. '<span class="Yellows">' + row.GapTime + '</span>' +
  375. '</div>';
  376. } else if (val == 3) {
  377. return '<div class="" style="cursor: pointer;">' +
  378. '<span class="Reds">' + row.GapTime + '</span>' +
  379. '</div>';
  380. }
  381. }
  382. //办理时限
  383. function BanTime(val) {
  384. if (val) {
  385. var time = val.substring(0, val.indexOf(' '));
  386. return '<div class="" style="cursor: pointer;">' +
  387. '<span>' + time + '</span>' +
  388. '</div>';
  389. }
  390. }
  391. //音频
  392. function setCode(val) {
  393. if (val) {
  394. return '<div class="imgs" style="cursor: pointer;">' +
  395. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  396. '</div>';
  397. } else {
  398. return '';
  399. }
  400. }
  401. //编号
  402. function serialNumber(val, row, index) {
  403. return index + 1;
  404. }
  405. function GetCont(val) {
  406. if (val) {
  407. var str = '<div '
  408. if (val.length > 20) {
  409. str = str + ' title="' + val + '" ';
  410. val = val.substr(0, 20) + "...";
  411. }
  412. return str + '>' + val + '</div>';
  413. } else {
  414. return '';
  415. }
  416. }
  417. //操作
  418. function Dispose(val, row) {
  419. var Rows = row.Buttons;
  420. // alert(row.F_WorkOrderId);
  421. var WorkOrderId = row.F_WorkOrderId;
  422. var html = '';
  423. for (var i = 0; i < Rows.length; i++) {
  424. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  425. if (html1) {
  426. html1 = html1.replace("data", val);
  427. html1 = html1.replace("row", row.F_MainDeptId);
  428. }
  429. html += html1;
  430. }
  431. // if (roleCode !== "WLDW") {
  432. // html += '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  433. // }
  434. return html;
  435. }
  436. //催办
  437. function sendMsg(wid, depId) {
  438. layer.confirm('确定催办吗', {
  439. btn: ['确定', '取消']
  440. }, function () {
  441. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  442. workorderid: wid,
  443. token: $.cookie("token")
  444. }, function (result) {
  445. result = JSON.parse(result);
  446. if (result.state.toLowerCase() == 'success') {
  447. layer.msg('催办成功')
  448. }
  449. })
  450. })
  451. }
  452. //转派
  453. function redeploy(WorkOrderId) {
  454. layer.open({
  455. type: 2,
  456. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  457. title: '转派',
  458. area: ['85%', '80%'], //宽高
  459. });
  460. }
  461. //查看详情
  462. function ckxq(str) {
  463. layer.open({
  464. type: 2,
  465. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  466. title: '工单详情',
  467. area: ['100%', '100%'], //宽高
  468. });
  469. }
  470. //编辑
  471. function bj(str) {
  472. layer.open({
  473. type: 2,
  474. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  475. title: '编辑工单',
  476. area: ['96%', '85%'], //宽高
  477. });
  478. }
  479. //删除
  480. function move(str) {
  481. layer.confirm('确定删除工单?', {
  482. btn: ['是', '否'] //按钮
  483. }, function () {
  484. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  485. ids: str,
  486. token: $.cookie("token")
  487. }, function (result) {
  488. result = JSON.parse(result);
  489. if (result.state.toLowerCase() == "success") {
  490. layer.msg("删除成功");
  491. load();
  492. }
  493. })
  494. });
  495. }
  496. //提交
  497. function tj(str) {
  498. layer.confirm('确定要提交工单么?', {
  499. btn: ['确定', '取消'] //按钮
  500. }, function () {
  501. //请求后台数据
  502. /*发送请求*/
  503. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  504. ids: str,
  505. token: $.cookie("token")
  506. }, function (result) {
  507. result = JSON.parse(result);
  508. if (result.state.toLowerCase() == "success") {
  509. layer.msg("提交成功");
  510. load();
  511. }
  512. })
  513. });
  514. }
  515. //交办
  516. function jb(str) {
  517. layer.open({
  518. type: 2,
  519. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  520. title: '工单交办',
  521. area: ['87%', '80%'], //宽高
  522. });
  523. }
  524. //领导批示
  525. function lader(str) {
  526. layer.open({
  527. type: 2,
  528. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  529. title: '领导批示',
  530. area: ['60%', '80%'], //宽高
  531. });
  532. }
  533. //市长批示
  534. function city(str) {
  535. layer.open({
  536. type: 2,
  537. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  538. title: '领导批示',
  539. area: ['60%', '80%'], //宽高
  540. });
  541. }
  542. //办理
  543. function bl(str) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  547. title: '办理工单',
  548. area: ['60%', '80%'], //宽高
  549. });
  550. }
  551. //督办
  552. function Supervision(str, supervision) {
  553. layer.open({
  554. type: 2,
  555. state: 1,
  556. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' + '&state=1' + '&depId=' +
  557. supervision + "&pageName=superviseUpcoming", //iframe的url,no代表不显示滚动条
  558. title: '督办',
  559. area: ['90%', '90%'], //宽高
  560. });
  561. }
  562. //不督办
  563. function ndb(str) {
  564. layer.open({
  565. type: 2,
  566. state: 2,
  567. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  568. '&state=2', //iframe的url,no代表不显示滚动条
  569. title: '督办',
  570. area: ['60%', '80%'], //宽高
  571. });
  572. }
  573. function messagesUrge(str) {
  574. layer.confirm('确定催办吗?', {
  575. btn: ['是', '否'] //按钮
  576. }, function () {
  577. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  578. workorderid: str,
  579. token: $.cookie("token")
  580. }, function (result) {
  581. result = JSON.parse(result);
  582. if (result.state.toLowerCase() == 'success') {
  583. layer.msg('催办成功')
  584. }
  585. })
  586. });
  587. }
  588. //督查
  589. function Supervision_(str) {
  590. layer.open({
  591. type: 2,
  592. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  593. title: '监察',
  594. area: ['60%', '80%'], //宽高
  595. });
  596. }
  597. //强制结案
  598. function StrongLawsuit(str) {
  599. layer.open({
  600. type: 2,
  601. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  602. title: '强制结案',
  603. area: ['60%', '80%'], //宽高
  604. });
  605. }
  606. //回退BackDtail
  607. function BackDtail(str) {
  608. layer.open({
  609. type: 2,
  610. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  611. title: '工单回退',
  612. area: ['60%', '80%'], //宽高
  613. });
  614. }
  615. //查收
  616. function cs(str) {
  617. layer.confirm('确定要查收?', {
  618. btn: ['是', '否'] //按钮
  619. }, function () {
  620. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  621. workorderid: str,
  622. token: $.cookie("token")
  623. }, function (result) {
  624. result = JSON.parse(result);
  625. if (result.state.toLowerCase() == "success") {
  626. layer.msg("查收成功");
  627. load();
  628. }
  629. })
  630. });
  631. }
  632. //收回
  633. function sh(str) {
  634. layer.confirm('确定要回收?', {
  635. btn: ['是', '否'] //按钮
  636. }, function () {
  637. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  638. workorderid: str,
  639. token: $.cookie("token")
  640. }, function (result) {
  641. result = JSON.parse(result);
  642. if (result.state.toLowerCase() == "success") {
  643. layer.msg("回收");
  644. load();
  645. }
  646. })
  647. });
  648. }
  649. //强制回收
  650. function recycles() {
  651. layer.confirm('确定要强制退回吗?', {
  652. btn: ['是', '否'] //按钮
  653. });
  654. }
  655. //退回申请
  656. function th(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. title: '申请退回工单',
  661. area: ['60%', '80%'], //宽高
  662. });
  663. }
  664. //审核退回申请
  665. function shth(str) {
  666. layer.open({
  667. type: 2,
  668. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  669. title: '审核退回申请',
  670. area: ['60%', '80%'], //宽高
  671. });
  672. }
  673. //办理
  674. // function th(str) {
  675. // layer.open({
  676. // type: 2,
  677. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  678. // title: '办理工单',
  679. // area: ['35%', '30%'], //宽高
  680. // });
  681. // }
  682. //申请延时
  683. function ys(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: '申请延时',
  688. area: ['60%', '80%'], //宽高
  689. });
  690. }
  691. //审核申请延时
  692. function shys(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: '审核延时申请',
  697. area: ['60%', '80%'], //宽高
  698. });
  699. }
  700. //诉求回访
  701. function hf(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: '工单回访',
  706. area: ['60%', '80%'], //宽高
  707. });
  708. }
  709. //重办工单
  710. function cb(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: '重办工单',
  715. area: ['60%', '80%'], //宽高
  716. });
  717. }
  718. //结案
  719. function Lawsuit(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: '诉求单结案',
  724. area: ['60%', '80%'], //宽高
  725. });
  726. }
  727. //派单
  728. function pd(str) {
  729. layer.open({
  730. type: 2,
  731. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  732. title: "办理工单",
  733. area: ["87%", "80%"], //宽高
  734. });
  735. }
  736. $('.Appeal').click(function () {
  737. layer.open({
  738. type: 2,
  739. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  740. title: '新增诉求',
  741. area: ['85%', '80%'], //宽高
  742. });
  743. })
  744. //上传文件
  745. function upload() {
  746. if (document.getElementById("upFile").files.length > 0) {
  747. var formData = new FormData();
  748. formData.append("upFile", document.getElementById("upFile").files[0]);
  749. formData.append("token", $.cookie("token"));
  750. $.ajax({
  751. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  752. type: "POST",
  753. data: formData,
  754. /**
  755. *必须false才会自动加上正确的Content-Type
  756. */
  757. contentType: false,
  758. /**
  759. * 必须false才会避开jQuery对 formdata 的默认处理
  760. * XMLHttpRequest会对 formdata 进行正确的处理
  761. */
  762. processData: false,
  763. success: function (result) {
  764. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  765. .outerHTML;
  766. $("#upFile").change(function () {
  767. upload();
  768. });
  769. var r = $.parseJSON(result);
  770. if (r.state.toLowerCase() == "success") {
  771. $(".fjnr").text(r.data);
  772. $("#scfj").show();
  773. }
  774. }
  775. });
  776. } else {
  777. layer.confirm('请上传文件!', {
  778. btn: ['确定']
  779. });
  780. }
  781. }
  782. //来源
  783. function LY(obj) {
  784. obj.empty();
  785. obj.append('<option selected="selected" value="">请选择</option>');
  786. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  787. "token": $.cookie("token"),
  788. id: 1
  789. }, function (data) {
  790. if (data.state.toLowerCase() == "success") {
  791. var content = data.data;
  792. $(content).each(function (i, n) {
  793. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  794. obj);
  795. })
  796. }
  797. })
  798. }
  799. //类别
  800. function LB(obj) {
  801. obj.empty();
  802. obj.append('<option selected="selected" value="">请选择</option>');
  803. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  804. "token": $.cookie("token"),
  805. id: 2
  806. }, function (data) {
  807. if (data.state.toLowerCase() == "success") {
  808. var content = data.data;
  809. $(content).each(function (i, n) {
  810. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  811. obj);
  812. })
  813. }
  814. })
  815. }
  816. // 主题
  817. function ZT(obj) {
  818. obj.empty();
  819. obj.append('<option selected="selected" value="">请选择</option>');
  820. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  821. "token": $.cookie("token"),
  822. id: 3
  823. }, function (data) {
  824. if (data.state.toLowerCase() == "success") {
  825. var content = data.data;
  826. $(content).each(function (i, n) {
  827. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  828. obj);
  829. })
  830. }
  831. })
  832. }
  833. function tree() {
  834. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  835. "token": $.cookie("token"),
  836. // "pid": pid
  837. }, function (result) {
  838. result = $.parseJSON(result);
  839. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  840. });
  841. }
  842. var setting1 = {
  843. data: {
  844. key: {
  845. name: "F_DeptName"
  846. },
  847. simpleData: {
  848. enable: true,
  849. idKey: "F_DeptId",
  850. pIdKey: "F_PartentId",
  851. rootPId: 0
  852. }
  853. },
  854. callback: {
  855. onClick: zTreeOnClick
  856. }
  857. };
  858. function zTreeOnClick(event, treeId, treeNode) {
  859. // if (treeNode.level >= 1) {
  860. $('.inps').val(treeNode.F_DeptName);
  861. $("#PID").val(treeNode.F_DeptId);
  862. $("#Dpment").val(treeNode.F_DeptName);
  863. $(".Cleans").show();
  864. // }
  865. };
  866. $(".exportFile").click(function () {
  867. var usercode_ = $("#ZX").val(); //坐席
  868. if (usercode_ != null) {
  869. $(usercode_).each(function (i, n) {
  870. var obj1 = "";
  871. obj1 = n + ",";
  872. usercodeID += obj1;
  873. });
  874. } else {
  875. usercodeID = "";
  876. }
  877. // 调度员
  878. var ddusercodeID = "";
  879. var ddusercode_ = $("#dbyardman").val(); //坐席
  880. if (ddusercode_ != null) {
  881. $(ddusercode_).each(function (i, n) {
  882. var obj2 = "";
  883. obj2 = n + ",";
  884. ddusercodeID += obj2;
  885. });
  886. } else {
  887. ddusercodeID = "";
  888. }
  889. var workid = $("#wids").val()
  890. var key = $("#key").val() //=关键字
  891. var tel = $("#tel").val() //=客户电话
  892. var name = $("#name").val() //=客户名称
  893. var usercode = usercodeID //=坐席工号
  894. var ddusercode = ddusercodeID
  895. var source = $("#source").val() //=来源&
  896. var dbstarttime = $("#dbstarttime").val() // 督办开始时间
  897. var dbstrendtime = $("#dbstrendtime").val() // 督办结束时间
  898. var deptid = $("#PID").val()
  899. var type = $("#type").val() //=工单类型
  900. var sourcearea = $("#sourceAreas").val() //区域
  901. var keyid = $("#keyid").val() == undefined ? "" : $("#keyid").val(); //=关键词id
  902. var state = 3;
  903. var tab = 1;
  904. Supervisor = Supervisor;
  905. var url = huayi.config.callcenter_url + "workorder/GetSupervList?token=" + $.cookie("token");
  906. url += "&workid=" + workid + "&type=" + type + "&tab=" + tab + "&key=" + key + "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" + source + "&dbstarttime=" + dbstarttime + "&dbstrendtime=" + dbstrendtime + "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&keyid=" + keyid + "&Supervisor=" + Supervisor + "&state=" + state + "&isdc=1";
  907. window.location.href = url;
  908. })
  909. </script>
  910. </body>
  911. </html>