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index.js 94KB

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  1. var isFirstShowTopMsg = true;
  2. $(document).ready(function() {
  3. if($.cookie("token") == null) {
  4. window.location.href = "index.html";
  5. }
  6. // getnew();
  7. domainPrompt();
  8. // $("#con_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  9. // $("#con_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  10. // $("#old_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  11. // $("#old_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  12. // 历史工单
  13. loadOld();
  14. // 一键转接
  15. getkeyTransferData();
  16. // 来电弹屏
  17. laydate.skin("blue");
  18. laydate({
  19. elem: "#old_startTime",
  20. event: "focus",
  21. });
  22. laydate({
  23. elem: "#old_endTime",
  24. event: "focus",
  25. });
  26. laydate({
  27. elem: "#con_startTime",
  28. event: "focus",
  29. });
  30. laydate({
  31. elem: "#con_endTime",
  32. event: "focus",
  33. });
  34. laydate({
  35. elem: '#comprehensiveContentStarttime',
  36. event: 'focus',
  37. istime: true,
  38. format: 'YYYY-MM-DD hh:mm:ss'
  39. });
  40. laydate({
  41. elem: '#comprehensiveContentEndtime',
  42. event: 'focus',
  43. istime: true,
  44. format: 'YYYY-MM-DD hh:mm:ss'
  45. });
  46. //获取消息
  47. //getTopMsgs();
  48. //获取电话类别
  49. getPhoneType($("#phonetype"));
  50. //弹屏右侧切换效果
  51. // $(".ldtp-cr ul.ld-service li").click(function () {
  52. // $(this).addClass("cr-click").siblings().removeClass("cr-click");
  53. // loadOld();
  54. // });
  55. //最大化 最小化效果
  56. //最小化
  57. $(".minClosed").click(function() {
  58. $(".ldtp-con").removeClass("fadeInDown");
  59. $(".ldtp-con").addClass("fadeOutUp");
  60. $(".ldtp-con").css("display", "none");
  61. $(".maxOpen").show();
  62. $(".maxOpen").addClass("fadeInDown");
  63. });
  64. //最大化
  65. $(".maxOpen").click(function() {
  66. //触发来电类型第一个 点击;测试用
  67. $(".ldtp-con").removeClass("fadeOutUp");
  68. $(".ldtp-con").addClass("fadeInDown");
  69. $(".ldtp-con").css("display", "block");
  70. $(".maxOpen").hide();
  71. $(".maxOpen").removeClass("fadeInDown");
  72. $(".maxOpen").addClass("fadeInDown");
  73. $(".first").removeClass("first");
  74. $(".ldtp-con").addClass("first");
  75. });
  76. //关闭弹框
  77. $(".Bacha").click(function() {
  78. //清除来电类型样式
  79. $("#dicValueList li").find("label").removeClass("checkedDept");
  80. $(".ldtp-con").removeClass("fadeInDown");
  81. $(".ldtp-con").addClass("fadeOutUp");
  82. $(".ldtp-con").css("display", "none");
  83. $(".repoConte").hide();
  84. $(".comprehensiveContent").hide();
  85. Clean();
  86. $("#phonetype").val('12345')
  87. $("#phonetype1").hide()
  88. $("#phonetype2").hide()
  89. $(".SayBusy").addClass("active");
  90. $(".SayFree").removeClass("active");
  91. $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
  92. $(".hwzt").text("空闲");
  93. $("#isml").val(0);
  94. SetStateCookie(0);
  95. obj.Type = "SayFree";
  96. obj.freeType = "tanPing";
  97. Send();
  98. });
  99. //顶部小头像
  100. var little_pic = $(".head-pic .hp-box img").attr("src");
  101. $(".maxOpen li .photo img").attr("src", little_pic);
  102. //点击左侧菜单来电弹屏显示
  103. $(".tantan").click(function() {
  104. $(".maxOpen").trigger("click");
  105. $(".head-pic .lahei .la-before").show();
  106. $(".head-pic .lahei .la-after").hide();
  107. });
  108. //点击挂断
  109. $(".head-pic .td-call .take").click(function() {
  110. //obj.Type = "DropCall";
  111. obj.Type = "TurnIvr";
  112. obj.AgentID = $.cookie("zx_user");
  113. obj.AgentExten = $.cookie("extno");
  114. obj.IvrName = "MYD";
  115. obj.IvrPos = "1";
  116. Send();
  117. });
  118. //点击拉黑事件
  119. $(".head-pic .lahei .la-before").click(function() {
  120. if(!$(".hidTel").val()) {
  121. layer.confirm("来电号码为空!", {
  122. btn: ["确定"],
  123. });
  124. return;
  125. }
  126. $("#time-word").val("");
  127. $(".ldtp-con .hei-list").show();
  128. });
  129. //拉黑输入框事件
  130. $(".hei-list .bacha").click(function() {
  131. $(".ldtp-con .hei-list").hide();
  132. $("#time-word").val("");
  133. });
  134. var reg = /^\+?[1-9][0-9]*$/;
  135. $("#bc").click(function() {
  136. var n = $("#time-word").val();
  137. var val = $("input[name='time']:checked").val();
  138. if(n) {
  139. if(!reg.test(n)) {
  140. layer.confirm("请输入整数时间!", {
  141. btn: ["确定"],
  142. });
  143. return;
  144. }
  145. } else {
  146. if(val == "4") {
  147. n = 0;
  148. } else {
  149. layer.confirm("请输入整数时间!", {
  150. btn: ["确定"],
  151. });
  152. return;
  153. }
  154. }
  155. $.post(
  156. huayi.config.callcenter_url + "CallInScreen/AddBlack", {
  157. tel: $(".hidTel").val(),
  158. num: n,
  159. type: val,
  160. token: $.cookie("token"),
  161. },
  162. function(result) {
  163. result = $.parseJSON(result);
  164. if(result.state.toLowerCase() == "success") {
  165. layer.msg("拉入黑名单成功");
  166. $(".la-time .lhtime").text(getNowFormatDate());
  167. $(".la-shichang .blackTime").html(result.data);
  168. $(".ldtp-con .hei-list").hide();
  169. $(".head-pic .lahei .la-before").hide();
  170. $(".head-pic .lahei .la-after").show();
  171. $(".head-pic .lahei .retur").show();
  172. }
  173. }
  174. );
  175. });
  176. $(".la-after").click(function() {
  177. if(!$(".hidTel").val()) {
  178. layer.confirm("来电号码为空!", {
  179. btn: ["确定"],
  180. });
  181. return;
  182. }
  183. $("#time-word").val("");
  184. $(".ldtp-con .hei-list").show();
  185. $(".ldtp-con .hei-list").removeClass("bounceOutUp");
  186. $(".ldtp-con .hei-list").addClass("bounceIn");
  187. });
  188. $(".head-pic .lahei .retur").click(function() {
  189. $.getJSON(
  190. huayi.config.callcenter_url + "CallInScreen/DelBlack", {
  191. tel: $(".hidTel").val(),
  192. token: $.cookie("token"),
  193. },
  194. function(result) {
  195. if(result.state.toLowerCase() == "success") {
  196. layer.msg("取消黑名单成功");
  197. $(".head-pic .lahei .retur").hide();
  198. $(".head-pic .lahei .la-after").hide();
  199. $(".head-pic .lahei .la-before").show();
  200. }
  201. }
  202. );
  203. });
  204. if(
  205. /mobile/i.test(navigator.userAgent) ||
  206. /android/i.test(navigator.userAgent)
  207. ) {
  208. $(".title-box").hide();
  209. }
  210. obj.AgentExten = $.cookie("extno");
  211. if(obj.AgentExten == undefined) {
  212. $(".Gnumbox").hide();
  213. }
  214. $(".Gnum").text(obj.AgentExten);
  215. $.getJSON(
  216. huayi.config.callcenter_url + "UserAccount/GetNowUser", {
  217. token: $.cookie("token"),
  218. },
  219. function(result) {
  220. if(result.state.toLowerCase() == "success") {
  221. $.cookie("code", result.data.role.F_RoleCode);
  222. $.cookie("userCode", result.data.user.F_UserCode);
  223. $.cookie("userNameLogin", result.data.user.F_UserName);
  224. $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
  225. $.cookie('userMobile', result.data.user.F_Mobile);
  226. //$.cookie("seartGroupID", "1");
  227. $("#RoleCode").val(result.data.user.F_RoleCode);
  228. $("#GroupCode").val(result.data.user.F_GroupCode);
  229. $(".username").text(result.data.user.F_UserName);
  230. $(".chat_username").text(result.data.user.F_UserCode);
  231. $(".user_code").text(result.data.user.F_UserCode);
  232. $(".group").text(result.data.user.F_SeartGroup);
  233. //if (result.data.role) {
  234. // $(".rolename").text(result.data.role.F_RoleName);
  235. //}
  236. $(".deptname").text(result.data.user.depname);
  237. $(".yhtx").attr(
  238. "src",
  239. huayi.config.callcenter_url.substr(
  240. 0,
  241. huayi.config.callcenter_url.length - 1
  242. ) + result.data.user.F_See
  243. );
  244. obj.AgentID = result.data.user.F_UserCode;
  245. //obj.AgentExten = result.data.user.F_WorkNumber;
  246. $(".mgh").val(result.data.user.F_UserCode);
  247. $(".mn").val(result.data.user.F_UserName);
  248. $(".settingCompany").val(result.data.user.F_Company);
  249. $(".settingDepartment").val(result.data.user.F_Department);
  250. $(".settingPost").val(result.data.user.F_Post);
  251. $(".settingMobile").val(result.data.user.F_Mobile);
  252. $(".settingTelephone").val(result.data.user.F_Telephone);
  253. if(result.data.user.F_SeatFlag) {
  254. Connect();
  255. if($.cookie("code") == "spdbzy") {
  256. //layer.open({
  257. //type: 2,
  258. //content: "./calloutNew/videoCall.html", //iframe的url,no代表不显示滚动条
  259. //title: "视频通话窗口",
  260. //shade: 0,
  261. //offset: "rb",
  262. //area: ["22%", "65%"], //宽高
  263. //});
  264. }else{
  265. // connectVoice(1); //创建连接
  266. }
  267. //if($.cookie("code") != "spdbzy") {
  268. //connectVoice(1); //创建连接
  269. //}
  270. //CreateWebSockets();
  271. //$(".open_chat").show();
  272. //heartbeat = setInterval(function() {
  273. // Heart()
  274. //}, 60000);
  275. $("#top-search").show();
  276. $(".phoneBZ").show();
  277. $(".zts").show();
  278. obj.AgentGroup = $.cookie("seartGroupID");
  279. if($("#RoleCode").val() == "DBHWY") {
  280. // obj.AgentGroup = "1";
  281. $(".db_show").show();
  282. $(".hw_show").hide();
  283. } else if($("#RoleCode").val() == "ZJZY") {
  284. // obj.AgentGroup = "2";
  285. $(".db_show").show();
  286. $(".hw_show").hide();
  287. } else {
  288. // obj.AgentGroup = "364";
  289. $(".db_show").hide();
  290. $(".hw_show").show();
  291. }
  292. }
  293. if($("#RoleCode").val() != "EJWLDW") {
  294. $(".dclgd").eq(0).show();
  295. $(".cqgd").eq(0).show();
  296. //rightUp();
  297. //setInterval(rightUp, 60000);
  298. }
  299. if(result.data.role.F_RoleId == "6") {
  300. CreateWebSockets();
  301. $(".open_chat").show();
  302. }
  303. // if (result.data.role.F_IsEject == 1) {
  304. // $.getJSON(
  305. // huayi.config.callcenter_url +
  306. // "Index/GetNoDealOrderCounts",
  307. // {
  308. // token: $.cookie("token"),
  309. // },
  310. // function (result) {
  311. // if (result.data.lists.length != 0) {
  312. // // 弹框函数调用
  313. // login_DK();
  314. // }
  315. // }
  316. // );
  317. // }
  318. var roleCode = result.data.role.F_RoleCode
  319. // 反映类别
  320. getReactionCategory(roleCode);
  321. // 多媒体信息
  322. multimediaPrompt(roleCode);
  323. // 供暖专员不能添加工单
  324. if(roleCode === "GNZY") {
  325. $(".orderForm").hide();
  326. }
  327. }
  328. }
  329. );
  330. getWhetherEditInformation();
  331. $.ajaxSettings.async = false;
  332. $.getJSON(
  333. huayi.config.callcenter_url + "Index/GetMenu", {
  334. token: $.cookie("token"),
  335. },
  336. function(result) {
  337. $.ajaxSettings.async = true;
  338. if(result.state.toLowerCase() == "success") {
  339. $(result.data).each(function(i, n) {
  340. var html =
  341. '<li><a href="#" dataid=' +
  342. n.F_FunctionId +
  343. // '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' +
  344. '><i class="fa iconfont">' +
  345. n.F_ImgUrl +
  346. '</i><span class="nav-label">' +
  347. n.F_FunctionName +
  348. '</span><span class="fa arrow"></span></a>';
  349. html += '<ul class="nav nav-second-level">';
  350. $(n.item).each(function(j, m) {
  351. if(m.item.length > 0) {
  352. html +=
  353. '<li><a class="" dataid=' +
  354. m.F_FunctionId +
  355. ' href="#">' +
  356. m.F_FunctionName +
  357. '<span class="' +
  358. m.F_FunctionCode +
  359. '"></span><span class="fa arrow"></span></a>'
  360. html += '<ul class="nav nav-third-level">';
  361. $(m.item).each(function(k, l) {
  362. html +=
  363. '<li><a class="J_menuItem" dataid=' +
  364. l.F_FunctionId +
  365. ' href="' +
  366. l.F_OptUrl +
  367. '">' +
  368. l.F_FunctionName +
  369. "</a>" +
  370. '<span class="label label-warning pull-right lblcount ' +
  371. l.F_FunctionCode +
  372. '"></span>' +
  373. "</li>";
  374. });
  375. html += "</li></ul>"
  376. } else {
  377. html +=
  378. '<li><a class="J_menuItem" dataid=' +
  379. m.F_FunctionId +
  380. ' href="' +
  381. m.F_OptUrl +
  382. '">' +
  383. m.F_FunctionName +
  384. "</a>" +
  385. '<span class="label label-warning pull-right lblcount ' +
  386. m.F_FunctionCode +
  387. '"></span>' +
  388. "</li>";
  389. }
  390. });
  391. html += "</ul></li>";
  392. $(html).appendTo($("#side-menu"));
  393. });
  394. $(".J_menuItem").click(function() {
  395. if($(this).text() == "来电弹屏") {
  396. $(".maxOpen").trigger("click");
  397. $(".head-pic .lahei .la-before").show();
  398. $(".head-pic .lahei .la-after").hide();
  399. }
  400. });
  401. }
  402. }
  403. );
  404. document.onclick = function(e) {
  405. $(".keyTransferDiv").hide();
  406. };
  407. $(".hw_through").click(function(e) {
  408. $(".keyTransferDiv").toggle();
  409. e = e || event;
  410. stopFunc(e);
  411. });
  412. function stopFunc(e) {
  413. e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
  414. }
  415. // 一键转接
  416. function throungh() {
  417. var guid = uuid();
  418. obj.Type = "Transfer";
  419. obj.DestinationNumber = "8" + $(".hw_through").attr("index");
  420. obj.Header = "8";
  421. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  422. obj.TaskPhoneID = ""; //回访的电话ID
  423. obj.TaskID = guid; //回访记录编号
  424. Send();
  425. $.ajax({
  426. type: "get",
  427. url: huayi.config.callcenter_url + "Callrecords/UpdateTransferCall",
  428. async: true,
  429. dataType: "json",
  430. data: {
  431. token: $.cookie("token"),
  432. callid: $(".hidCallID").val(),
  433. transfercall: $(".hw_through").attr("index")
  434. },
  435. success: function(result) {
  436. if(result.state.toLowerCase() == "success") {
  437. debugger
  438. }
  439. },
  440. });
  441. }
  442. // 获取转接数据
  443. function getkeyTransferData() {
  444. $(".keyTransferDiv dl").empty();
  445. $.ajax({
  446. type: "get",
  447. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  448. dataType: "json",
  449. async: false,
  450. data: {
  451. token: $.cookie("token"),
  452. id: 2988,
  453. },
  454. success: function(data) {
  455. if(data.state.toLowerCase() == "success") {
  456. var content = data.data;
  457. $(content).each(function(i, n) {
  458. $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
  459. });
  460. }
  461. },
  462. });
  463. }
  464. // 转接绑定事件
  465. $(".keyTransferDiv dl").on("click", "dt", function(e) {
  466. $(".hw_through").attr("index", $(this).attr("data-number"))
  467. throungh()
  468. })
  469. //话务相关
  470. $("#top-search li").click(function() {
  471. if($(this).find("i").hasClass("active")) {
  472. if(obj.AgentID) {
  473. var fun = $(this).attr("datafun");
  474. obj.Type = fun;
  475. obj.AgentGroup = $.cookie("seartGroupID");
  476. switch(fun) {
  477. case "Login":
  478. // obj.AgentGroup = "364";
  479. obj.AgentGroup = $.cookie("seartGroupID");
  480. obj.AgentType = "0";
  481. Send();
  482. break; //签入
  483. case "SayFree":
  484. obj.freeType = "shoudong";
  485. Send();
  486. break; //签入
  487. case "callOutLogin":
  488. obj.AgentGroup = "9999";
  489. obj.AgentType = "0";
  490. obj.Type = "Login";
  491. Send();
  492. break; //外呼签入
  493. case "MakeCall":
  494. $(".hidCallID").val("");
  495. $("#hidwhtype").val(fun);
  496. whtp();
  497. //obj.DestinationNumber = "1012";
  498. break; //外呼
  499. case "Meeting":
  500. $("#hidwhtype").val(fun);
  501. whtp();
  502. //obj.DestinationNumber = "1012";
  503. break; //多方通话
  504. case "Transfer":
  505. $("#hidwhtype").val(fun);
  506. whtp();
  507. //obj.DestinationNumber = "1012";
  508. break; //转移
  509. case "Consult": //协商呼叫
  510. $("#hidwhtype").val(fun);
  511. whtp();
  512. break;
  513. case "ConfirmTransfer": //确认转移
  514. obj.EndParmer = "1";
  515. Send();
  516. break;
  517. case "CancelTransfer": //取消转移
  518. // $("#hidwhtype").val(ConfirmTransfer);
  519. obj.Type = "ConfirmTransfer";
  520. obj.EndParmer = "3";
  521. Send();
  522. break;
  523. case "TurnIvr": //转IVR
  524. obj.IvrName = "TurnIvr";
  525. obj.IvrPos = "1";
  526. Send();
  527. break;
  528. case "MeetingTakeBack": //多方通话回签
  529. obj.Type = "MeetingTakeBack";
  530. Send();
  531. break;
  532. case "satisfactionEvaluation": //多方通话回签
  533. satisfactionEvaluationFun();
  534. break;
  535. case "keyTransfer": // 一键转接
  536. break;
  537. default:
  538. Send();
  539. break;
  540. }
  541. }
  542. }
  543. });
  544. //知识库查询
  545. $(".searIcon").click(function() {
  546. loadZSK();
  547. });
  548. //历史记录查询
  549. $(".searchbtn").click(function() {
  550. loadOld();
  551. });
  552. //新增记录
  553. $(".addjl").click(function() {
  554. $(".addgd").show();
  555. $(".tbold").hide();
  556. });
  557. //关闭外呼弹屏
  558. $(".closes").click(function() {
  559. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  560. $(".WH").addClass("hidens");
  561. });
  562. //外呼呼出
  563. $(".CallOut").click(function(event) {
  564. event.stopPropagation();
  565. if($("#Result").val()) {
  566. $.ajax({
  567. type: "get",
  568. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  569. async: true,
  570. dataType: "json",
  571. data: {
  572. token: $.cookie("token"),
  573. phone: $("#Result").val(),
  574. },
  575. success: function(result) {
  576. if(result.state.toLowerCase() == "success") {
  577. var guid = uuid();
  578. obj.Type = $("#hidwhtype").val();
  579. obj.DestinationNumber = result.data.phone;
  580. obj.Header = result.data.fix;
  581. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  582. obj.TaskPhoneID = ""; //回访的电话ID
  583. obj.TaskID = guid; //回访记录编号
  584. obj.Callee = $("#Result").val(); //被叫号码
  585. obj.Caller = $.cookie("extno"); //操作人分机号
  586. Send();
  587. $("#Result").val("");
  588. $(".WH").addClass("hidens");
  589. }
  590. },
  591. });
  592. }
  593. });
  594. //外呼弹屏数字键盘样式
  595. $(".Num_ul div")
  596. .mousedown(function() {
  597. $(this).addClass("actives");
  598. $(".img").removeClass("hidens");
  599. })
  600. .mouseup(function() {
  601. $(this).removeClass("actives");
  602. });
  603. //外呼弹屏数字键盘号码输入
  604. $(".Num_ul li div").click(function() {
  605. var rt = $("#Result").val() + "";
  606. if(rt.length < 18) {
  607. rt = rt + $(this).find("a").text();
  608. $("#Result").val(rt);
  609. }
  610. });
  611. //外呼弹屏数字键盘号码截取
  612. $(".img").click(function() {
  613. var Result = $("#Result").val() + "";
  614. Result = Result.substr(0, Result.length - 1);
  615. $("#Result").val(Result);
  616. if(Result.length == 0) {
  617. $(".img").addClass("hidens");
  618. }
  619. });
  620. //外呼电话列表
  621. $(".bg_title li").click(function() {
  622. $(this).addClass("lactive").siblings().removeClass("lactive");
  623. loadWH();
  624. });
  625. $(".ty").click(function() {
  626. loadWH();
  627. });
  628. //创建投诉工单
  629. $(".addt_").click(function() {
  630. Statess = 0;
  631. Adds();
  632. });
  633. //创建投诉工单
  634. $(".addts").click(function() {
  635. Statess = 1;
  636. Adds();
  637. });
  638. $(".mapBJ").click(function() {
  639. $(".mapPos").hide();
  640. $(".mapBJ").hide();
  641. });
  642. $(".reposit").click(function() {
  643. // layer.open({
  644. // type: 2,
  645. // content: "./CommonHtml/LDTPZSK.html", //iframe的url,no代表不显示滚动条
  646. // title: "知识库",
  647. // maxmin:true,
  648. // area: ["78%", "90%"], //宽高
  649. // });
  650. window.open('./CommonHtml/LDTPZSK.html');
  651. // $(".repoConte").toggle();
  652. });
  653. //上传附件
  654. $("#scwj").click(function() {
  655. $("#upFile").trigger("click");
  656. })
  657. $("#upFile").change(function() {
  658. upload();
  659. })
  660. //加载知识库
  661. loadZSK();
  662. //加载左侧导航菜单
  663. //loadMenu();
  664. // 综合菜单
  665. $(".comprehensive").click(function() {
  666. $(".comprehensiveContent").toggle();
  667. });
  668. // 获取坐席
  669. getSeatData($("#comprehensiveContentSerrchSeat"))
  670. // 综合查询
  671. loadComprehensiveList()
  672. // 搜索
  673. $(".comprehensiveContentSerrchBtn").click(function() {
  674. loadComprehensiveList();
  675. })
  676. //客户资料
  677. $(".khzl tbody>tr>td input").attr("readonly", true);
  678. $(".save").hide();
  679. $(".cancel").hide();
  680. $(".edit").click(function() {
  681. $(".save").show();
  682. $(".cancel").show();
  683. $(".edit").hide();
  684. $(".khzl tbody>tr>td input").attr("readonly", false);
  685. $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
  686. });
  687. $(".cancel").click(function() {
  688. $(".khzl tbody>tr>td input").attr("readonly", true);
  689. $(".khzl tbody>tr>td input").css("border", "0");
  690. $(".save").hide();
  691. $(".cancel").hide();
  692. $(".edit").show();
  693. });
  694. //保存客户
  695. $(".save").click(function() {
  696. var khid = $("#khid").val();
  697. var khmc = $(".khmc").val();
  698. var tsdh = $(".tsdh").val();
  699. var lxr = $(".lxr").val();
  700. var lxdh = $(".lxdh").val();
  701. var postcode = $(".postcode").val();
  702. var email = $(".email").val();
  703. // if (!khmc) {
  704. // layer.confirm('请输入客户名称!', {
  705. // btn: ['确定']
  706. // });
  707. // return;
  708. // }
  709. $.post(
  710. huayi.config.callcenter_url + "Customer/AddCustomer", {
  711. cid: khid,
  712. name: khmc,
  713. lxr: lxr,
  714. mobile: tsdh,
  715. telphone: lxdh,
  716. postcode: postcode,
  717. email: email,
  718. token: $.cookie("token"),
  719. },
  720. function(result) {
  721. result = $.parseJSON(result);
  722. if(result.state.toLowerCase() == "success") {
  723. $("#khid").val(result.data);
  724. $(".khmc").val(khmc);
  725. $(".tkhmc").text(khmc);
  726. $(".lxdh").val(lxdh);
  727. $(".tsdh").val(tsdh);
  728. $(".ttsdh").text(tsdh);
  729. $(".lxr").val(lxr);
  730. $(".postcode").val(postcode);
  731. $(".email").val(email);
  732. layer.msg("保存成功");
  733. $(".khzl tbody>tr>td input").attr("readonly", true);
  734. $(".khzl tbody>tr>td input").css("border", "0");
  735. $(".save").hide();
  736. $(".cancel").hide();
  737. $(".edit").show();
  738. }
  739. }
  740. );
  741. });
  742. //关闭录音弹出
  743. $(".setwin").click(function() {
  744. $(".t-shade").removeClass("cx");
  745. $("audio")[0].pause();
  746. });
  747. //修改密码开始
  748. $(".shezhi").click(function() {
  749. $(".shezison").toggle()
  750. });
  751. $(".permsgdetail").click(function(){
  752. $(".sel").text('个人资料')
  753. $(".shezison").toggle()
  754. $(".personal").show();
  755. $(".passeditbox").hide();
  756. $(".notpassedit").show();
  757. $(".grbj").trigger('click')
  758. })
  759. $(".perpassedit").click(function(){
  760. $(".sel").text('修改密码')
  761. $(".shezison").toggle()
  762. $(".personal").show();
  763. $(".notpassedit").hide();
  764. $(".passeditbox").show();
  765. $(".grbj").trigger('click')
  766. })
  767. //tab切换
  768. $(".perTab li").click(function() {
  769. $(this).addClass("sel").siblings().removeClass("sel");
  770. var index = $(this).index();
  771. $(".perTab_con").children("div").eq(index).show().siblings().hide();
  772. });
  773. //编辑个人资料
  774. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  775. $(".grbj").click(function() {
  776. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  777. $(".grzl tbody>tr>td input.zhidu").css(
  778. "border-bottom",
  779. "1px solid #b3b3b3"
  780. );
  781. });
  782. //取消编辑
  783. $(".grqx").click(function() {
  784. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  785. $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
  786. });
  787. //关闭按钮
  788. $(".ptr").click(function() {
  789. $(".personal").hide();
  790. });
  791. //修改密码
  792. $(".grbtn").click(function() {
  793. var reg = /^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{10,}$/
  794. var gh = $(".mgh").val();
  795. var xm = $(".mn").val();
  796. var ymm = $(".spwd").val();
  797. var xmm = $(".npwd").val();
  798. var qmm = $(".epwd").val();
  799. var jiamixmm = "";
  800. var jiamiymm = ""
  801. if(xmm){
  802. jiamixmm = $.md5(xmm)
  803. }
  804. if(ymm){
  805. jiamiymm = $.md5(ymm)
  806. }
  807. if(xmm !== qmm) {
  808. $(".wrong").show();
  809. return;
  810. }
  811. if(xmm == qmm){
  812. $(".wrong").hide();
  813. }
  814. if($(".sel").text() == '修改密码'){
  815. if(ymm == "") {
  816. layer.msg("原密码不允许为空!");
  817. return;
  818. }
  819. if(xmm == "") {
  820. layer.msg("新密码不允许为空!");
  821. return;
  822. }
  823. if(!reg.test(xmm)){
  824. layer.msg("密码至少10个字符必须包含字母大小写和数字!");
  825. return
  826. }
  827. }
  828. $(".wrong").hide();
  829. $(".grzl tbody>tr>td input").attr("readonly", true);
  830. $(".grzl tbody>tr>td input").css("border-bottom", "none");
  831. $.ajax({
  832. type: "post",
  833. url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
  834. async: true,
  835. dataType: "json",
  836. data: {
  837. token: $.cookie("token"),
  838. usercode: gh,
  839. pwd: jiamixmm,
  840. oldpwd: jiamiymm,
  841. name: $(".mn").val(),
  842. company: $(".settingCompany").val(),
  843. department: $(".settingDepartment").val(),
  844. post: $(".settingPost").val(),
  845. mobile: $(".settingMobile").val(),
  846. phone: $(".settingTelephone").val(),
  847. code: $(".settingCode").val(),
  848. },
  849. success: function(result) {
  850. if(result.state.toLowerCase() == "success") {
  851. layer.msg("修改成功!");
  852. window.location.href = "login.html";
  853. } else {
  854. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  855. $(".grzl tbody>tr>td input.zhidu").css(
  856. "border-bottom",
  857. "1px solid #b3b3b3"
  858. );
  859. }
  860. },
  861. });
  862. });
  863. //获取验证码
  864. function getVerificationCode() {
  865. if($(".settingMobile").val() == "") {
  866. layer.msg("请输入手机号码!");
  867. return;
  868. }
  869. $.ajax({
  870. type: "post",
  871. url: huayi.config.callcenter_url + "UserAccount/SendCode",
  872. async: true,
  873. dataType: "json",
  874. data: {
  875. token: $.cookie("token"),
  876. mobile: $(".settingMobile").val(),
  877. },
  878. success: function(result) {
  879. if(result.state.toLowerCase() == "success") {
  880. layer.msg("获取成功!");
  881. $(".btnVerificationCode").attr("disabled", true);
  882. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  883. $(".verificationCodeTips").show();
  884. setTimeout(function() {
  885. $(".btnVerificationCode").attr("disabled", false);
  886. $(".verificationCodeTips").hide();
  887. }, 60000);
  888. }
  889. },
  890. });
  891. }
  892. $(".btnVerificationCode").click(function() {
  893. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  894. $(".grzl tbody>tr>td input.zhidu").css(
  895. "border-bottom",
  896. "1px solid #b3b3b3"
  897. );
  898. getVerificationCode();
  899. });
  900. //是否需要编辑用户信息
  901. function getWhetherEditInformation() {
  902. $.ajax({
  903. type: "post",
  904. url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
  905. async: true,
  906. dataType: "json",
  907. data: {
  908. token: $.cookie("token")
  909. },
  910. success: function(result) {
  911. if(result.state.toLowerCase() == "success") {
  912. } else {
  913. $(".personal").show();
  914. $(".sel").text('修改密码');
  915. $(".ptr").hide();
  916. $(".notpassedit").hide();
  917. $(".passeditbox").show();
  918. $(".grbj").trigger('click');
  919. // $(".personal").show();
  920. // $(".ptr").hide();
  921. // $(".personalMask").show();
  922. // $(".grbj").trigger('click')
  923. }
  924. },
  925. error: function(result) {},
  926. });
  927. }
  928. //图片裁剪
  929. var o = $(".image-crop > img");
  930. $(o).cropper({
  931. aspectRatio: 1 / 1,
  932. resizable: false,
  933. dragCrop: false,
  934. preview: ".img-preview",
  935. done: function() {},
  936. });
  937. var r = $("#inputImage");
  938. if(window.FileReader) {
  939. r.change(function() {
  940. var e,
  941. i = new FileReader(),
  942. t = this.files;
  943. if(t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
  944. i.readAsDataURL(e);
  945. i.onload = function() {
  946. r.val("");
  947. o.cropper("reset", !0).cropper("replace", this.result);
  948. };
  949. } else {
  950. layer.msg("请选择图片文件");
  951. }
  952. });
  953. $("#setDrag").click(function() {
  954. o.cropper("setDragMode", "crop");
  955. // var img = o.cropper("getDataURL");
  956. var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
  957. $.post(
  958. huayi.config.callcenter_url + "Index/UploadTX64", {
  959. dataurl: encodeURIComponent(img),
  960. token: $.cookie("token"),
  961. },
  962. function(result) {
  963. result = $.parseJSON(result);
  964. if(result.state.toLowerCase() == "success") {
  965. $(".yhtx").attr(
  966. "src",
  967. huayi.config.callcenter_url.substr(
  968. 0,
  969. huayi.config.callcenter_url.length - 1
  970. ) + result.data
  971. );
  972. layer.msg("上传成功");
  973. $(".personal").hide();
  974. }
  975. }
  976. );
  977. });
  978. $("#zoomIn").click(function() {
  979. o.cropper("zoom", 0.1);
  980. });
  981. $("#zoomOut").click(function() {
  982. o.cropper("zoom", -0.1);
  983. });
  984. $("#rotateLeft").click(function() {
  985. o.cropper("rotate", 45);
  986. });
  987. $("#rotateRight").click(function() {
  988. o.cropper("rotate", -45);
  989. });
  990. } else {
  991. r.addClass("hide");
  992. }
  993. $("#zxTable tbody").on("click", "tr", function() {
  994. $(this).addClass("tr_bg");
  995. $(this).siblings().removeClass("tr_bg");
  996. $("#Result").val($(this).attr("fjh"));
  997. });
  998. //工单
  999. //当即办理
  1000. //$(".Nows").change(function () {
  1001. // $(".Nows_box").toggle();
  1002. //});
  1003. $('input:radio[name="banli"]').change(function() {
  1004. if($(this).val() == "1") {
  1005. $(".Nows_box").show();
  1006. } else {
  1007. $(".Nows_box").hide();
  1008. }
  1009. });
  1010. //区县,主干道、乡镇,路社区村三级联动(目前在来电弹屏中使用)
  1011. // helper.getDropList.getLocations($("#sourcearea"));
  1012. QY($("#sourcearea"));
  1013. // 获取乡镇,默认文峰区
  1014. getTownshipVillage($("#township"), 4965);
  1015. LB($("#type"));
  1016. ZT($("#keys"));
  1017. //加载来电类型 默认是 已受理并发送id
  1018. GetDicValueList();
  1019. $(".right-tab li").click(function() {
  1020. messages($(this).index());
  1021. });
  1022. //全部已读
  1023. $(".readed").click(function() {
  1024. $.ajax({
  1025. type: "get",
  1026. url: huayi.config.callcenter_url + "Index/CloseChat",
  1027. async: true,
  1028. dataType: "json",
  1029. data: {
  1030. token: $.cookie("token"),
  1031. id: 0,
  1032. },
  1033. success: function(data) {
  1034. if(data.total > 0) {
  1035. messages();
  1036. } else {
  1037. layer.msg("设置失败!");
  1038. }
  1039. },
  1040. });
  1041. });
  1042. //主动发消息
  1043. $(".sele_send").click(function() {
  1044. layer.open({
  1045. type: 2,
  1046. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  1047. title: "发送消息",
  1048. area: ["50%", "60%"], //宽高
  1049. });
  1050. });
  1051. var ru, rd, msgs;
  1052. $(".mid").val(0);
  1053. var mid = $(".mid").val();
  1054. $(".tuBiao").click(function() {
  1055. if($(".drm").css("display") == "block") {
  1056. $(".drm").css("display", "none");
  1057. } else {
  1058. $(".drm").css("display", "block");
  1059. }
  1060. });
  1061. $("#small-chat").click(function() {
  1062. if($(".small-chat-box").hasClass("active")) {
  1063. rightDown();
  1064. rd = setInterval(rightDown, 60000);
  1065. } else {
  1066. clearInterval(rd);
  1067. }
  1068. });
  1069. //即时通讯 消息总数
  1070. message_total();
  1071. //setInterval(message_total, 5000);
  1072. function message_total() {
  1073. helper.init.isload = 0;
  1074. $.ajax({
  1075. type: "get",
  1076. url: huayi.config.callcenter_url + "Index/GetChatCount",
  1077. async: true,
  1078. dataType: "json",
  1079. data: {
  1080. token: $.cookie("token"),
  1081. top: 50,
  1082. },
  1083. success: function(data) {
  1084. helper.init.isload = 1;
  1085. if(data.total <= 0) {
  1086. $(".chat_count").hide();
  1087. $(".chat").removeClass("come_mess");
  1088. } else {
  1089. $(".chat_count").show();
  1090. $(".chat_count").html(data.total);
  1091. $(".chat").addClass("come_mess");
  1092. }
  1093. },
  1094. });
  1095. }
  1096. $(".chat").click(function() {
  1097. $("#right-sidebar").toggleClass("sidebar-open");
  1098. if($("#right-sidebar").hasClass("sidebar-open")) {
  1099. messages();
  1100. msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
  1101. } else {
  1102. clearInterval(msgs);
  1103. }
  1104. });
  1105. $("#reflectCategory").bind("input propertychange", function() {
  1106. $(".layui-dropdown").hide();
  1107. if($("#reflectCategory").val() == "") {
  1108. $(".reflectCategoryList-wrapper").hide();
  1109. return;
  1110. }
  1111. var debounceGetSearchReactionCategory = debounce(
  1112. getSearchReactionCategory,
  1113. 500
  1114. );
  1115. $(".reflectCategoryList-wrapper").show();
  1116. debounceGetSearchReactionCategory($("#reflectCategory").val());
  1117. });
  1118. $("#reflectCategoryList").on("click", "li", function() {
  1119. $(".reflectCategoryList-wrapper").hide();
  1120. $("#reflectCategory").val($(this).attr("indexName"));
  1121. $("#PID").val($(this).attr("index"));
  1122. });
  1123. // 获取工单数量
  1124. workcount();
  1125. });
  1126. function Adds() {
  1127. var callid = $(".hidCallID").val();
  1128. var value = $(' input[name="banli"]:checked ').val();
  1129. var ispd = $("#automaticDispatch").val() === "1" ? "1" : "0" // 自动派单
  1130. var threeWayCall;
  1131. if($("#threeWayCall").is(":checked")) {
  1132. threeWayCall = 1;
  1133. } else {
  1134. threeWayCall = 0;
  1135. }
  1136. if(!$("#cusphone").val()) {
  1137. layer.msg("请输入来电号码");
  1138. return;
  1139. } else if(!$("#title").val()) {
  1140. layer.msg("请输入标题");
  1141. return;
  1142. } else if(!$("#content").val()) {
  1143. layer.msg("请输入内容");
  1144. return;
  1145. } else if(!$("#PID").val()) {
  1146. layer.msg("请选择反映类别");
  1147. return;
  1148. } else if(value == 1 && !$("#result").val()) {
  1149. layer.msg("请输入直办内容");
  1150. return;
  1151. } else if(!$("#sourcearea").val()) {
  1152. layer.msg("请输入事发区域");
  1153. return;
  1154. }
  1155. $.ajax({
  1156. type: "post",
  1157. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  1158. dataType: "json",
  1159. async: true,
  1160. beforeSend: function() {
  1161. //触发ajax请求开始时执行
  1162. $(".addt_").attr("disabled", true);
  1163. $(".addts").attr("disabled", true);
  1164. $(".addt_").text("提交中...");
  1165. $(".addts").text("提交中...");
  1166. $(".addt_").css('background',"#cccccc");
  1167. $(".addts").css('background',"#cccccc");
  1168. },
  1169. data: {
  1170. bigtype: $("#phonetype2").val(),
  1171. cusname: $("#cusname").val(), //=来电人姓名
  1172. cussex: $("#cussex").val(),
  1173. cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
  1174. conphone: $("#contactphone").val().replace(/\s+/g, ""),//联系电话
  1175. email: $("#email").val(),
  1176. zipcode: $("#zipcode").val(),
  1177. title: $("#title").val(),
  1178. ispd:ispd,
  1179. content: $("#content").val(),
  1180. callid: callid,
  1181. sourcearea: $("#sourcearea").val(), //=事发地域id
  1182. township: $("#township").val(), // 乡镇
  1183. village: $("#village").val(), // 村
  1184. sourceaddress: $("#sourceaddress").val(), //=事发详细地址
  1185. source: $("#sourceSelect").val(), //=来源
  1186. phonetype: $("#phonetype").val(), // 电话类别
  1187. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  1188. result: $("#result").val(),
  1189. longitude: $(".store_Lng").val(),
  1190. latitude: $(".store_Lat").val(),
  1191. keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
  1192. type: $("#type").val(), //=类型
  1193. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  1194. level: $("#level").val(), //=(1普通2紧急)
  1195. visittype: $("#visittype").val(), // 回访方式
  1196. isbusiness: $("#isbusiness").val(),
  1197. issubmit: Statess, //=(0保存1保存并提交)
  1198. business: threeWayCall,
  1199. file: $("#file").val(), // 办理附件(多个用英文逗号,隔开)
  1200. token: $.cookie("token"),
  1201. },
  1202. success: function(data) {
  1203. if(data.state.toLowerCase() == "success") {
  1204. $(".addt_").attr("disabled", false);
  1205. $(".addts").attr("disabled", false);
  1206. $(".addt_").text("保存");
  1207. $(".addts").text("保存并提交");
  1208. $(".addt_").css('background',"#00a1cb");
  1209. $(".addts").css('background',"#00a1cb");
  1210. layer.msg("操作成功");
  1211. $("#phonetype1").hide()
  1212. $("#phonetype2").hide()
  1213. $("#phonetype1").val('')
  1214. $("#phonetype2").val('')
  1215. $("#phonetype").val('12345')
  1216. Clean();
  1217. } else {
  1218. $(".addt_").attr("disabled", false);
  1219. $(".addts").attr("disabled", false);
  1220. $(".addt_").text("保存");
  1221. $(".addts").text("保存并提交");
  1222. $(".addt_").css('background',"#00a1cb");
  1223. $(".addts").css('background',"#00a1cb");
  1224. }
  1225. },
  1226. });
  1227. }
  1228. //上传文件
  1229. function upload() {
  1230. var Files = document.getElementById("upFile").files;
  1231. console.log(Files);
  1232. if(Files.length > 0) {
  1233. var formData = new FormData();
  1234. for(var i = 0; i < Files.length; i++) {
  1235. formData.append('file' + i, Files[i]);
  1236. }
  1237. formData.append("token", $.cookie("token"));
  1238. var typeName = Files[0].name.split('.')[Files[0].name.split('.').length - 1];
  1239. if(typeName == "png" || typeName == 'jpg' || typeName == 'mp4' || typeName == 'avi' || typeName ==
  1240. 'wmv' || typeName == 'mp3' || typeName == 'pdf' || typeName == 'doc' || typeName == 'docx' ||
  1241. typeName == 'xls' || typeName == 'xlsx') {
  1242. $.ajax({
  1243. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  1244. type: "POST",
  1245. data: formData,
  1246. /**
  1247. *必须false才会自动加上正确的Content-Type
  1248. */
  1249. contentType: false,
  1250. /**
  1251. * 必须false才会避开jQuery对 formdata 的默认处理
  1252. * XMLHttpRequest会对 formdata 进行正确的处理
  1253. */
  1254. processData: false,
  1255. success: function(result) {
  1256. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  1257. .outerHTML;
  1258. $("#upFile").change(function() {
  1259. upload();
  1260. });
  1261. var r = $.parseJSON(result);
  1262. if(r.state.toLowerCase() == "success") {
  1263. var a = r.data;
  1264. $(a).each(function(i, n) {
  1265. var strs = '<span class="files" fiel-num="' + n.F_FileId +
  1266. '">' + n.F_FileName.substring(19) +
  1267. '<i class="fa fa-remove del_file"></i></span>'
  1268. $(strs).appendTo($('.fileBox')).find('.del_file').click(
  1269. function(event) {
  1270. event.stopPropagation();
  1271. $(this).parent().remove();
  1272. file_num()
  1273. })
  1274. })
  1275. file_num();
  1276. }
  1277. }
  1278. });
  1279. } else {
  1280. layer.msg("格式不正确");
  1281. }
  1282. } else {
  1283. layer.confirm('请上传文件!', {
  1284. btn: ['确定']
  1285. });
  1286. }
  1287. }
  1288. //上传文件隐藏域值
  1289. function file_num() {
  1290. var str = '';
  1291. var Str;
  1292. $('.fileBox .files').each(function(j, m) {
  1293. var aa = $(m).attr("fiel-num")
  1294. console.log(aa);
  1295. str += aa + ",";
  1296. Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
  1297. })
  1298. $("#file").val(Str);
  1299. }
  1300. //清空
  1301. function Clean() {
  1302. //左侧
  1303. //debugger;
  1304. $(".ldname").val(""); //来电人
  1305. $("#khid").val("");
  1306. $(".tsdh").val(""); //来电号码
  1307. $(".ldlocation").text("未知"); //归属地
  1308. $(".lxr").val(""); //联系人
  1309. $(".lxdh").val(""); //联系电话
  1310. $(".postcode").val(""); //邮编
  1311. $(".email").val(""); //email
  1312. $(".ldtime").val(""); //录入时间
  1313. $(":radio[name='banli'][value='0']").prop("checked", "checked");
  1314. $(".Nows_box").hide();
  1315. //右侧
  1316. $("#cusname").val(""); //=来电人姓名
  1317. $("#cussex").val("");
  1318. $("#cusphone").val(""); //=来电人电话
  1319. $("#contactphone").val(""); //=来电人电话
  1320. $("#email").val("");
  1321. $("#zipcode").val("");
  1322. $("#conphone").val("");
  1323. $("#title").val("");
  1324. $("#content").val("");
  1325. $("#sourceaddress").val(""); //=事发详细地址
  1326. $("input[name='baomi'][value='1']").prop("checked", true); //=(0转办1直办)
  1327. $("#type option:first").prop("selected", "selected");
  1328. $("#level option:first").prop("selected", "selected");
  1329. $("#visittype option:first").prop("selected", "selected");
  1330. $("#isbusiness option:first").prop("selected", "selected");
  1331. console.log($("#isbusiness").val())
  1332. $("#keys option:first").prop("selected", "selected");
  1333. $("#sourcearea").val("0").trigger("change"); //=事发地域id
  1334. $("#sourcearea option:first").prop("selected", "selected");
  1335. $("#township").val(""); // 乡镇
  1336. $("#village").val(""); // 村
  1337. $("#result").val("");
  1338. $(".inps").val("");
  1339. $("#PID").val("");
  1340. $("#reflectCategory").val("");
  1341. $("#Dpment").val("");
  1342. $(".Cleans").hide();
  1343. $("#file").val('');
  1344. $(".fileBox").html('')
  1345. }
  1346. function clearworkorder() {
  1347. $("#xxlb").val("");
  1348. $("#xxlb").trigger("change");
  1349. $("#FArea").val("");
  1350. $("#FArea").trigger("change");
  1351. $("#sfdz").val("");
  1352. $("#tskh").val("");
  1353. $("#tsdh").val("");
  1354. $("#email").val("");
  1355. $("#postcode").val("");
  1356. $("#lxr").val("");
  1357. $("#lxdh").val("");
  1358. $("#content").val("");
  1359. $("#result").val("");
  1360. $("#JArea").val("");
  1361. $("#JArea").trigger("change");
  1362. $("#remark").val("");
  1363. $("#khid").val("");
  1364. $(".khmc").val("");
  1365. $(".tsdh").val("");
  1366. $(".lxr").val("");
  1367. $(".lxdh").val("");
  1368. $(".postcode").val("");
  1369. $(".email").val("");
  1370. }
  1371. //获取历史记录
  1372. function loadOld() {
  1373. // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  1374. // $(".complain").hide();
  1375. // $(".complain")
  1376. // .eq(type * 1)
  1377. // .show();
  1378. // if (type == "2") {
  1379. //先销毁表格
  1380. $("#orderlist").bootstrapTable("destroy");
  1381. //初始化表格,动态从服务器加载数据
  1382. $("#orderlist").bootstrapTable({
  1383. method: "get", //使用get请求到服务器获取数据
  1384. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  1385. contentType: "application/x-www-form-urlencoded",
  1386. striped: true, //表格显示条纹
  1387. pagination: true, //启动分页
  1388. pageSize: 5, //每页显示的记录数
  1389. pageNumber: 1, //当前第几页
  1390. pageList: [5, 10], //记录数可选列表
  1391. search: false, //是否启用查询
  1392. showColumns: false, //显示下拉框勾选要显示的列
  1393. showRefresh: false, //显示刷新按钮
  1394. sidePagination: "server", //表示服务端请求
  1395. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1396. //设置为limit可以获取limit, offset, search, sort, order
  1397. queryParamsType: "undefined",
  1398. queryParams: function queryParams(params) {
  1399. //设置查询参数
  1400. var param = {
  1401. page: params.pageNumber,
  1402. pagesize: params.pageSize,
  1403. islike: 0,
  1404. tel: $(".hidTel").val(),
  1405. starttime: $("#con_startTime").val(),
  1406. endtime: $("#con_endTime").val(),
  1407. token: $.cookie("token"),
  1408. };
  1409. return param;
  1410. },
  1411. onLoadSuccess: function() {
  1412. //加载成功时执行
  1413. //layer.msg("加载成功");
  1414. },
  1415. onLoadError: function() {
  1416. //加载失败时执行
  1417. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1418. },
  1419. });
  1420. // } else if (type == "1") {
  1421. //先销毁表格
  1422. $("#oldlist").bootstrapTable("destroy");
  1423. //初始化表格,动态从服务器加载数据
  1424. $("#oldlist").bootstrapTable({
  1425. method: "get", //使用get请求到服务器获取数据
  1426. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  1427. contentType: "application/x-www-form-urlencoded",
  1428. striped: true, //表格显示条纹
  1429. pagination: true, //启动分页
  1430. pageSize: 5, //每页显示的记录数
  1431. pageNumber: 1, //当前第几页
  1432. pageList: [5, 10], //记录数可选列表
  1433. search: false, //是否启用查询
  1434. showColumns: false, //显示下拉框勾选要显示的列
  1435. showRefresh: false, //显示刷新按钮
  1436. sidePagination: "server", //表示服务端请求
  1437. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1438. //设置为limit可以获取limit, offset, search, sort, order
  1439. queryParamsType: "undefined",
  1440. queryParams: function queryParams(params) {
  1441. //设置查询参数
  1442. var param = {
  1443. page: params.pageNumber,
  1444. pagesize: params.pageSize,
  1445. tel: $(".hidTel").val(),
  1446. starttime: $("#old_startTime").val(),
  1447. endtime: $("#old_endTime").val(),
  1448. token: $.cookie("token"),
  1449. };
  1450. return param;
  1451. },
  1452. onLoadSuccess: function() {
  1453. //加载成功时执行
  1454. //layer.msg("加载成功");
  1455. },
  1456. onLoadError: function() {
  1457. //加载失败时执行
  1458. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1459. },
  1460. });
  1461. // }
  1462. }
  1463. //格式化工单号
  1464. function formatWorkOrderNum(val, row) {
  1465. if(val) {
  1466. return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
  1467. }
  1468. }
  1469. //编号
  1470. function Code(val, row, index) {
  1471. return index + 1;
  1472. }
  1473. function GetCallState(val) {
  1474. if(val == "1") {
  1475. return "已接通";
  1476. } else {
  1477. return "未接通";
  1478. }
  1479. }
  1480. //音频
  1481. function setCode(val) {
  1482. if(val) {
  1483. return(
  1484. '<div class="imgs" style="cursor: pointer;">' +
  1485. '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
  1486. val +
  1487. '" />' +
  1488. "</div>"
  1489. );
  1490. } else {
  1491. return "";
  1492. }
  1493. }
  1494. function recording(ele) {
  1495. var path = $(ele).attr("item");
  1496. layer.open({
  1497. type: 2,
  1498. content: "./CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条
  1499. title: '录音',
  1500. area: ['30%', '20%'], //宽高
  1501. maxmin: true,
  1502. shade: 0
  1503. });
  1504. }
  1505. function GetLink(val) {
  1506. if(val) {
  1507. return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
  1508. } else {
  1509. return "";
  1510. }
  1511. }
  1512. function GetLinkAll(val){
  1513. if(val) {
  1514. var arr = val.split(",")
  1515. var str = ""
  1516. arr.forEach(function(v, i) {
  1517. str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>,"
  1518. })
  1519. str += str.slice(0, -1);
  1520. return str;
  1521. }else{
  1522. return "";
  1523. }
  1524. }
  1525. function formatterResult(val) {
  1526. if(val) {
  1527. // + ' title="' + val + '" ';
  1528. var strResult = val;
  1529. if(strResult.length > 20) {
  1530. strResult = strResult.substring(0, 20) + "...";
  1531. }
  1532. strResult = "<div title='" + val + "'>" + strResult + "</div>"
  1533. return strResult;
  1534. }
  1535. }
  1536. //查看详情
  1537. function ckxq(str) {
  1538. layer.open({
  1539. type: 2,
  1540. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1541. title: "工单详情",
  1542. area: ["80%", "80%"], //宽高
  1543. });
  1544. }
  1545. //截取字符串
  1546. function GetCont(val) {
  1547. if(val) {
  1548. var str = "<div ";
  1549. if(val.length > 20) {
  1550. str = str + ' title="' + val + '" ';
  1551. val = val.substr(0, 20) + "...";
  1552. }
  1553. return str + ">" + val + "</div>";
  1554. } else {
  1555. return "";
  1556. }
  1557. }
  1558. //加载字典
  1559. function loadDic(obj, pid) {
  1560. obj.empty();
  1561. obj.append('<option selected="selected" value="">请选择</option>');
  1562. if(!pid) {
  1563. pid = -1;
  1564. }
  1565. $.getJSON(
  1566. huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  1567. token: $.cookie("token"),
  1568. pid: pid,
  1569. },
  1570. function(data) {
  1571. if(data.state.toLowerCase() == "success") {
  1572. var content = data.data;
  1573. $(content).each(function(i, n) {
  1574. $(
  1575. "<option value='" +
  1576. n.F_ValueId +
  1577. "'>" +
  1578. n.F_Value +
  1579. "</option>"
  1580. ).appendTo(obj);
  1581. });
  1582. }
  1583. }
  1584. );
  1585. }
  1586. //获取知识库
  1587. function loadZSK(type = "1") {
  1588. var table = $("#tableList" + type);
  1589. $(".tableWarpper" + type)
  1590. .show()
  1591. .siblings()
  1592. .hide();
  1593. table.bootstrapTable("destroy");
  1594. if(type === "1") {
  1595. //初始化表格,动态从服务器加载数据
  1596. table.bootstrapTable({
  1597. method: "get", //使用get请求到服务器获取数据
  1598. url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
  1599. contentType: "application/x-www-form-urlencoded",
  1600. striped: true, //表格显示条纹
  1601. pagination: true, //启动分页
  1602. pageSize: 10, //每页显示的记录数
  1603. pageNumber: 1, //当前第几页
  1604. pageList: [10, 20, 50, 100], //记录数可选列表
  1605. search: false, //是否启用查询
  1606. showColumns: false, //显示下拉框勾选要显示的列
  1607. showRefresh: false, //显示刷新按钮
  1608. sidePagination: "server", //表示服务端请求
  1609. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1610. //设置为limit可以获取limit, offset, search, sort, order
  1611. queryParamsType: "undefined",
  1612. queryParams: function queryParams(params) {
  1613. //设置查询参数
  1614. var param = {
  1615. page: params.pageNumber,
  1616. pagesize: params.pageSize,
  1617. token: $.cookie("token"),
  1618. keyvalue: "",
  1619. stime: "",
  1620. etime: "",
  1621. };
  1622. return param;
  1623. },
  1624. onLoadSuccess: function() {
  1625. //加载成功时执行
  1626. //layer.msg("加载成功");
  1627. },
  1628. onLoadError: function() {
  1629. //加载失败时执行
  1630. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1631. },
  1632. });
  1633. } else if(type === "2") {
  1634. //初始化表格,动态从服务器加载数据
  1635. table.bootstrapTable({
  1636. method: "get", //使用get请求到服务器获取数据
  1637. url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
  1638. contentType: "application/x-www-form-urlencoded",
  1639. striped: true, //表格显示条纹
  1640. pagination: true, //启动分页
  1641. pageSize: 10, //每页显示的记录数
  1642. pageNumber: 1, //当前第几页
  1643. pageList: [10, 20, 50, 100], //记录数可选列表
  1644. search: false, //是否启用查询
  1645. showColumns: false, //显示下拉框勾选要显示的列
  1646. showRefresh: false, //显示刷新按钮
  1647. sidePagination: "server", //表示服务端请求
  1648. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1649. //设置为limit可以获取limit, offset, search, sort, order
  1650. queryParamsType: "undefined",
  1651. queryParams: function queryParams(params) {
  1652. //设置查询参数
  1653. var param = {
  1654. page: params.pageNumber,
  1655. pagesize: params.pageSize,
  1656. token: $.cookie("token"),
  1657. keyvalue: "",
  1658. key: "",
  1659. stime: "",
  1660. etime: "",
  1661. };
  1662. return param;
  1663. },
  1664. onLoadSuccess: function() {
  1665. //加载成功时执行
  1666. //layer.msg("加载成功");
  1667. },
  1668. onLoadError: function() {
  1669. //加载失败时执行
  1670. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1671. },
  1672. });
  1673. } else if(type === "3") {
  1674. //初始化表格,动态从服务器加载数据
  1675. table.bootstrapTable({
  1676. method: "get", //使用get请求到服务器获取数据
  1677. url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
  1678. contentType: "application/x-www-form-urlencoded",
  1679. striped: true, //表格显示条纹
  1680. pagination: true, //启动分页
  1681. pageSize: 10, //每页显示的记录数
  1682. pageNumber: 1, //当前第几页
  1683. pageList: [10, 20, 50, 100], //记录数可选列表
  1684. search: false, //是否启用查询
  1685. showColumns: false, //显示下拉框勾选要显示的列
  1686. showRefresh: false, //显示刷新按钮
  1687. sidePagination: "server", //表示服务端请求
  1688. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1689. //设置为limit可以获取limit, offset, search, sort, order
  1690. queryParamsType: "undefined",
  1691. queryParams: function queryParams(params) {
  1692. //设置查询参数
  1693. var param = {
  1694. page: params.pageNumber,
  1695. pagesize: params.pageSize,
  1696. token: $.cookie("token"),
  1697. keyvalue: "",
  1698. key: "",
  1699. stime: "",
  1700. etime: "",
  1701. };
  1702. return param;
  1703. },
  1704. onLoadSuccess: function() {
  1705. //加载成功时执行
  1706. //layer.msg("加载成功");
  1707. },
  1708. onLoadError: function() {
  1709. //加载失败时执行
  1710. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1711. },
  1712. });
  1713. } else if(type === "4") {
  1714. //初始化表格,动态从服务器加载数据
  1715. table.bootstrapTable({
  1716. method: "get", //使用get请求到服务器获取数据
  1717. url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
  1718. contentType: "application/x-www-form-urlencoded",
  1719. striped: true, //表格显示条纹
  1720. pagination: true, //启动分页
  1721. pageSize: 10, //每页显示的记录数
  1722. pageNumber: 1, //当前第几页
  1723. pageList: [10, 20, 50, 100], //记录数可选列表
  1724. search: false, //是否启用查询
  1725. showColumns: false, //显示下拉框勾选要显示的列
  1726. showRefresh: false, //显示刷新按钮
  1727. sidePagination: "server", //表示服务端请求
  1728. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1729. //设置为limit可以获取limit, offset, search, sort, order
  1730. queryParamsType: "undefined",
  1731. queryParams: function queryParams(params) {
  1732. //设置查询参数
  1733. var param = {
  1734. page: params.pageNumber,
  1735. pagesize: params.pageSize,
  1736. token: $.cookie("token"),
  1737. keyvalue: "",
  1738. key: "",
  1739. stime: "",
  1740. etime: "",
  1741. };
  1742. return param;
  1743. },
  1744. onLoadSuccess: function() {
  1745. //加载成功时执行
  1746. //layer.msg("加载成功");
  1747. },
  1748. onLoadError: function() {
  1749. //加载失败时执行
  1750. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1751. },
  1752. });
  1753. } else if(type === "5") {
  1754. //初始化表格,动态从服务器加载数据
  1755. table.bootstrapTable({
  1756. method: "get", //使用get请求到服务器获取数据
  1757. url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
  1758. contentType: "application/x-www-form-urlencoded",
  1759. striped: true, //表格显示条纹
  1760. pagination: true, //启动分页
  1761. pageSize: 10, //每页显示的记录数
  1762. pageNumber: 1, //当前第几页
  1763. pageList: [10, 20, 50, 100], //记录数可选列表
  1764. search: false, //是否启用查询
  1765. showColumns: false, //显示下拉框勾选要显示的列
  1766. showRefresh: false, //显示刷新按钮
  1767. sidePagination: "server", //表示服务端请求
  1768. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1769. //设置为limit可以获取limit, offset, search, sort, order
  1770. queryParamsType: "undefined",
  1771. queryParams: function queryParams(params) {
  1772. //设置查询参数
  1773. var param = {
  1774. page: params.pageNumber,
  1775. pagesize: params.pageSize,
  1776. token: $.cookie("token"),
  1777. keyvalue: "",
  1778. key: "",
  1779. stime: "",
  1780. etime: "",
  1781. };
  1782. return param;
  1783. },
  1784. onLoadSuccess: function() {
  1785. //加载成功时执行
  1786. //layer.msg("加载成功");
  1787. },
  1788. onLoadError: function() {
  1789. //加载失败时执行
  1790. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1791. },
  1792. });
  1793. } else if(type === "6") {
  1794. //初始化表格,动态从服务器加载数据
  1795. table.bootstrapTable({
  1796. method: "get", //使用get请求到服务器获取数据
  1797. url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
  1798. contentType: "application/x-www-form-urlencoded",
  1799. striped: true, //表格显示条纹
  1800. pagination: true, //启动分页
  1801. pageSize: 10, //每页显示的记录数
  1802. pageNumber: 1, //当前第几页
  1803. pageList: [10, 20, 50, 100], //记录数可选列表
  1804. search: false, //是否启用查询
  1805. showColumns: false, //显示下拉框勾选要显示的列
  1806. showRefresh: false, //显示刷新按钮
  1807. sidePagination: "server", //表示服务端请求
  1808. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1809. //设置为limit可以获取limit, offset, search, sort, order
  1810. queryParamsType: "undefined",
  1811. queryParams: function queryParams(params) {
  1812. //设置查询参数
  1813. var param = {
  1814. page: params.pageNumber,
  1815. pagesize: params.pageSize,
  1816. token: $.cookie("token"),
  1817. keyvalue: "",
  1818. key: "",
  1819. stime: "",
  1820. etime: "",
  1821. };
  1822. return param;
  1823. },
  1824. onLoadSuccess: function() {
  1825. //加载成功时执行
  1826. //layer.msg("加载成功");
  1827. },
  1828. onLoadError: function() {
  1829. //加载失败时执行
  1830. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1831. },
  1832. });
  1833. } else if(type === "7") {
  1834. //初始化表格,动态从服务器加载数据
  1835. table.bootstrapTable({
  1836. method: "get", //使用get请求到服务器获取数据
  1837. url: huayi.config.callcenter_url + "Repository/GetList", //获取数据的Servlet地址
  1838. contentType: "application/x-www-form-urlencoded",
  1839. striped: true, //表格显示条纹
  1840. pagination: true, //启动分页
  1841. pageSize: 10, //每页显示的记录数
  1842. pageNumber: 1, //当前第几页
  1843. pageList: [10, 20, 50, 100], //记录数可选列表
  1844. search: false, //是否启用查询
  1845. showColumns: false, //显示下拉框勾选要显示的列
  1846. showRefresh: false, //显示刷新按钮
  1847. sidePagination: "server", //表示服务端请求
  1848. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1849. //设置为limit可以获取limit, offset, search, sort, order
  1850. queryParamsType: "undefined",
  1851. queryParams: function queryParams(params) {
  1852. //设置查询参数
  1853. var param = {
  1854. page: params.pageNumber,
  1855. pagesize: params.pageSize,
  1856. token: $.cookie("token"),
  1857. type:1,
  1858. key:$('.rightSearchKey').val(),
  1859. };
  1860. return param;
  1861. },
  1862. onLoadSuccess: function() {
  1863. //加载成功时执行
  1864. //layer.msg("加载成功");
  1865. },
  1866. onLoadError: function() {
  1867. //加载失败时执行
  1868. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1869. },
  1870. });
  1871. } else if(type === "8") {
  1872. // document.getElementById("J_iframe").src="https://www.baidu.com/";
  1873. }
  1874. }
  1875. $('#rightSearch').click(function(){
  1876. loadZSK("7");
  1877. })
  1878. $(".ldcrb-top ul li").click(function() {
  1879. $(this).addClass("activity").siblings().removeClass("activity");
  1880. var type = $(this).attr("data-type");
  1881. loadZSK(type);
  1882. });
  1883. // 序号
  1884. function serialNumber(val, row, index) {
  1885. return index + 1;
  1886. }
  1887. // 操作
  1888. function operation1(val, row) {
  1889. return(
  1890. '<div class="tool_downs">' +
  1891. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1892. row.F_Id +
  1893. '" onclick="detailBtn1(\'' +
  1894. row.F_Id +
  1895. '\')" title="详情">详情</a>' +
  1896. "</div>"
  1897. );
  1898. }
  1899. // 操作
  1900. function operation2(val, row) {
  1901. return(
  1902. '<div class="tool_downs">' +
  1903. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1904. row.F_Id +
  1905. '" onclick="detailBtn2(\'' +
  1906. row.F_Id +
  1907. '\')" title="详情">详情</a>' +
  1908. "</div>"
  1909. );
  1910. }
  1911. // 操作
  1912. function operation3(val, row) {
  1913. return(
  1914. '<div class="tool_downs">' +
  1915. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1916. row.F_Id +
  1917. '" onclick="detailBtn3(\'' +
  1918. row.F_Id +
  1919. '\')" title="详情">详情</a>' +
  1920. "</div>"
  1921. );
  1922. }
  1923. // 操作
  1924. function operation4(val, row) {
  1925. return(
  1926. '<div class="tool_downs">' +
  1927. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1928. row.F_Id +
  1929. '" onclick="detailBtn4(\'' +
  1930. row.F_Id +
  1931. '\')" title="详情">详情</a>' +
  1932. "</div>"
  1933. );
  1934. }
  1935. // 操作
  1936. function operation5(val, row) {
  1937. return(
  1938. '<div class="tool_downs">' +
  1939. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1940. row.F_Id +
  1941. '" onclick="detailBtn5(\'' +
  1942. row.F_Id +
  1943. '\')" title="详情">详情</a>' +
  1944. "</div>"
  1945. );
  1946. }
  1947. // 操作
  1948. function operation6(val, row) {
  1949. return(
  1950. '<div class="tool_downs">' +
  1951. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1952. row.F_Id +
  1953. '" onclick="detailBtn6(\'' +
  1954. row.F_Id +
  1955. '\')" title="详情">详情</a>' +
  1956. "</div>"
  1957. );
  1958. }
  1959. // 操作
  1960. function operation7(val, row) {
  1961. return(
  1962. '<div class="tool_downs">' +
  1963. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1964. row.F_Id +
  1965. '" onclick="detailBtn7(\'' +
  1966. row.F_Id +
  1967. '\')" title="详情">详情</a>' +
  1968. '<a href="javascript:;" class="aBtn" style="margin-left:8px;" authorize="yes" id="HY_details_' +
  1969. row.F_Id +
  1970. '" onclick="noSolve(\'' +
  1971. row.F_Id +
  1972. '\')" title="未解决">未解决</a>' +
  1973. "</div>"
  1974. );
  1975. }
  1976. // 详情
  1977. function detailBtn1(id) {
  1978. layer.open({
  1979. type: 2,
  1980. content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url,no代表不显示滚动条
  1981. title: "政策专家库",
  1982. area: ["80%", "80%"], //宽高
  1983. });
  1984. }
  1985. // 详情
  1986. function detailBtn2(id) {
  1987. layer.open({
  1988. type: 2,
  1989. content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url,no代表不显示滚动条
  1990. title: "办事指南",
  1991. area: ["80%", "80%"], //宽高
  1992. });
  1993. }
  1994. // 详情
  1995. function detailBtn3(id) {
  1996. layer.open({
  1997. type: 2,
  1998. content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url,no代表不显示滚动条
  1999. title: "热点问题",
  2000. area: ["80%", "80%"], //宽高
  2001. });
  2002. }
  2003. // 详情
  2004. function detailBtn4(id) {
  2005. layer.open({
  2006. type: 2,
  2007. content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url,no代表不显示滚动条
  2008. title: "政策法规",
  2009. area: ["80%", "80%"], //宽高
  2010. });
  2011. }
  2012. // 详情
  2013. function detailBtn5(id) {
  2014. layer.open({
  2015. type: 2,
  2016. content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url,no代表不显示滚动条
  2017. title: "名词解释",
  2018. area: ["80%", "80%"], //宽高
  2019. });
  2020. }
  2021. // 详情
  2022. function detailBtn6(id) {
  2023. layer.open({
  2024. type: 2,
  2025. content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url,no代表不显示滚动条
  2026. title: "部门职能",
  2027. area: ["80%", "80%"], //宽高
  2028. });
  2029. }
  2030. // 详情
  2031. function detailBtn7(id) {
  2032. layer.open({
  2033. type: 2,
  2034. title: '查看知识库详情',
  2035. area: ['70%', '60%'],
  2036. maxmin:true,
  2037. content: './zhiShiKu/newRepositoryDetail.html?ids='+ id+"&screen=1"
  2038. });
  2039. }
  2040. // 获取坐席
  2041. function getSeatData(obj) {
  2042. obj.empty();
  2043. $.getJSON(
  2044. huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  2045. token: $.cookie("token"),
  2046. },
  2047. function(data) {
  2048. if(data.state.toLowerCase() == "success") {
  2049. var content = data.data;
  2050. $(content).each(function(i, n) {
  2051. $(
  2052. "<option value='" +
  2053. n.F_UserCode +
  2054. "'>" +
  2055. n.F_UserName +
  2056. "</option>"
  2057. ).appendTo(obj);
  2058. });
  2059. obj.selectpicker({
  2060. noneSelectedText: "请选择", //默认显示内容
  2061. });
  2062. obj.selectpicker("refresh");
  2063. }
  2064. }
  2065. );
  2066. }
  2067. // 综合查询
  2068. function loadComprehensiveList() {
  2069. //先销毁表格
  2070. $("#comprehensiveContentList").bootstrapTable("destroy");
  2071. //初始化表格,动态从服务器加载数据
  2072. $("#comprehensiveContentList").bootstrapTable({
  2073. method: "get", //使用get请求到服务器获取数据
  2074. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  2075. contentType: "application/x-www-form-urlencoded",
  2076. striped: true, //表格显示条纹
  2077. pagination: true, //启动分页
  2078. pageSize: 10, //每页显示的记录数
  2079. pageNumber: 1, //当前第几页
  2080. pageList: [10, 20, 50, 100], //记录数可选列表
  2081. search: false, //是否启用查询
  2082. showColumns: false, //显示下拉框勾选要显示的列
  2083. showRefresh: false, //显示刷新按钮
  2084. sidePagination: "server", //表示服务端请求
  2085. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2086. //设置为limit可以获取limit, offset, search, sort, order
  2087. queryParamsType: "undefined",
  2088. queryParams: function queryParams(params) {
  2089. //设置查询参数
  2090. var param = {
  2091. page: params.pageNumber,
  2092. pagesize: params.pageSize,
  2093. workid: $("#wids").val().replace(/\s+/g, ""),
  2094. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  2095. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  2096. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  2097. tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
  2098. usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
  2099. // starttime: $("#starttime").val(), //=开始时间
  2100. // endtime: $("#endtime").val(), //=结束时间
  2101. comprehensive: 1,
  2102. token: $.cookie("token"),
  2103. };
  2104. return param;
  2105. },
  2106. onLoadSuccess: function(data) {
  2107. //加载成功时执行
  2108. // layer.msg("加载成功");
  2109. },
  2110. onLoadError: function() {
  2111. //加载失败时执行
  2112. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2113. },
  2114. });
  2115. }
  2116. function conversionBootstrapSelectData(obj) {
  2117. var returnData = "";
  2118. var selectedData = obj.val();
  2119. if(selectedData != null) {
  2120. for(var i = 0; i < selectedData.length; i++) {
  2121. returnData += selectedData[i] + ","
  2122. }
  2123. returnData = returnData.slice(0, -1);
  2124. } else {
  2125. returnData = ""
  2126. }
  2127. return returnData;
  2128. }
  2129. //解决
  2130. function resolve(id) {
  2131. var laye = layer.confirm(
  2132. "确定解决?", {
  2133. btn: ["确定", "取消"], //可以无限个按钮
  2134. },
  2135. function() {
  2136. //按钮【按钮一】的回调
  2137. $.ajax({
  2138. type: "post",
  2139. url: huayi.config.callcenter_url + "Repository/OptRep",
  2140. async: true,
  2141. dataType: "json",
  2142. data: {
  2143. token: $.cookie("token"),
  2144. repid: id,
  2145. type: 1,
  2146. },
  2147. success: function(data) {
  2148. if(data.state.toLowerCase() == "success") {
  2149. layer.msg("提交成功!");
  2150. layer.close(laye);
  2151. }
  2152. },
  2153. });
  2154. },
  2155. function(index) {
  2156. //按钮【按钮二】的回调
  2157. layer.close(laye);
  2158. }
  2159. );
  2160. }
  2161. //未解决
  2162. function noSolve(id) {
  2163. var laye = layer.open({
  2164. type: 1,
  2165. shade: false,
  2166. area: ["430px", "260px"],
  2167. title: "请输入未解决原因", //不显示标题
  2168. content: '<div style="padding-top:10px;padding-left:20px;">\n' +
  2169. '<textarea id="resultNoSolve" style="width:300px; height:120px" type="text" placeholder="请输入未解决原因"></textarea>' +
  2170. "</div>",
  2171. cancel: function() {
  2172. layer.close();
  2173. },
  2174. btn: ["确定", "取消"], //按钮
  2175. yes: function() {
  2176. console.log($("#resultNoSolve").val())
  2177. if(!$("#resultNoSolve").val()) {
  2178. layer.msg("请填写未解决原因!");
  2179. return false;
  2180. } else {
  2181. $.ajax({
  2182. type: "post",
  2183. url: huayi.config.callcenter_url + "Repository/OptRep",
  2184. async: true,
  2185. dataType: "json",
  2186. data: {
  2187. token: $.cookie("token"),
  2188. repid: id,
  2189. reason: $("#resultNoSolve").val(),
  2190. type: 2,
  2191. },
  2192. success: function(data) {
  2193. if(data.state.toLowerCase() == "success") {
  2194. layer.msg("提交成功!");
  2195. layer.close(laye);
  2196. loadZSK("7");
  2197. }
  2198. },
  2199. });
  2200. }
  2201. },
  2202. });
  2203. }
  2204. //外呼弹屏
  2205. function whtp() {
  2206. $("#Result").val("");
  2207. if($(".WH").hasClass("fadeOutUp")) {
  2208. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  2209. }
  2210. $(".WH").removeClass("hidens");
  2211. $(".first").removeClass("first");
  2212. $(".WH").addClass("first");
  2213. loadWH();
  2214. }
  2215. //加载外呼电话列表
  2216. function loadWH() {
  2217. $(".phonediv").hide();
  2218. var n = $(".bg_title .lactive").attr("itemid");
  2219. switch(n) {
  2220. case "0":
  2221. var obj0 = $(".phonediv").eq(0);
  2222. obj0.show();
  2223. //先销毁表格
  2224. var table = obj0.find(".phonelist");
  2225. table.bootstrapTable("destroy");
  2226. //初始化表格,动态从服务器加载数据
  2227. table.bootstrapTable({
  2228. method: "get", //使用get请求到服务器获取数据
  2229. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  2230. contentType: "application/x-www-form-urlencoded",
  2231. striped: true, //表格显示条纹
  2232. pagination: true, //启动分页
  2233. pageSize: 10, //每页显示的记录数
  2234. pageNumber: 1, //当前第几页
  2235. pageList: [10, 20, 50, 100], //记录数可选列表
  2236. search: false, //是否启用查询
  2237. showColumns: false, //显示下拉框勾选要显示的列
  2238. showRefresh: false, //显示刷新按钮
  2239. sidePagination: "server", //表示服务端请求
  2240. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2241. //设置为limit可以获取limit, offset, search, sort, order
  2242. queryParamsType: "undefined",
  2243. queryParams: function queryParams(params) {
  2244. //设置查询参数
  2245. var param = {
  2246. page: params.pageNumber,
  2247. pagesize: params.pageSize,
  2248. tel: $("#lastphone").val(),
  2249. token: $.cookie("token"),
  2250. };
  2251. return param;
  2252. },
  2253. onLoadSuccess: function() {
  2254. //加载成功时执行
  2255. //layer.msg("加载成功");
  2256. },
  2257. onLoadError: function() {
  2258. //加载失败时执行
  2259. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2260. },
  2261. });
  2262. break;
  2263. case "1":
  2264. var obj1 = $(".phonediv").eq(1);
  2265. obj1.show();
  2266. var table = obj1.find(".phonelist");
  2267. table.bootstrapTable("destroy");
  2268. //初始化表格,动态从服务器加载数据
  2269. table.bootstrapTable({
  2270. method: "get", //使用get请求到服务器获取数据
  2271. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  2272. contentType: "application/x-www-form-urlencoded",
  2273. striped: true, //表格显示条纹
  2274. pagination: true, //启动分页
  2275. pageSize: 10, //每页显示的记录数
  2276. pageNumber: 1, //当前第几页
  2277. pageList: [10, 20, 50, 100], //记录数可选列表
  2278. search: false, //是否启用查询
  2279. showColumns: false, //显示下拉框勾选要显示的列
  2280. showRefresh: false, //显示刷新按钮
  2281. sidePagination: "server", //表示服务端请求
  2282. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2283. //设置为limit可以获取limit, offset, search, sort, order
  2284. queryParamsType: "undefined",
  2285. queryParams: function queryParams(params) {
  2286. //设置查询参数
  2287. var param = {
  2288. page: params.pageNumber,
  2289. pagesize: params.pageSize,
  2290. tel: $("#gsphone").val(),
  2291. name: $("#gsname").val(),
  2292. token: $.cookie("token"),
  2293. };
  2294. return param;
  2295. },
  2296. onLoadSuccess: function() {
  2297. //加载成功时执行
  2298. //layer.msg("加载成功");
  2299. },
  2300. onLoadError: function() {
  2301. //加载失败时执行
  2302. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2303. },
  2304. });
  2305. break;
  2306. case "2":
  2307. var obj2 = $(".phonediv").eq(2);
  2308. obj2.show();
  2309. var table = obj2.find(".phonelist");
  2310. table.bootstrapTable("destroy");
  2311. //初始化表格,动态从服务器加载数据
  2312. table.bootstrapTable({
  2313. method: "get", //使用get请求到服务器获取数据
  2314. url: huayi.config.callcenter_url +
  2315. "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  2316. contentType: "application/x-www-form-urlencoded",
  2317. striped: true, //表格显示条纹
  2318. pagination: true, //启动分页
  2319. pageSize: 10, //每页显示的记录数
  2320. pageNumber: 1, //当前第几页
  2321. pageList: [10, 20, 50, 100], //记录数可选列表
  2322. search: false, //是否启用查询
  2323. showColumns: false, //显示下拉框勾选要显示的列
  2324. showRefresh: false, //显示刷新按钮
  2325. sidePagination: "server", //表示服务端请求
  2326. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2327. //设置为limit可以获取limit, offset, search, sort, order
  2328. queryParamsType: "undefined",
  2329. queryParams: function queryParams(params) {
  2330. //设置查询参数
  2331. var param = {
  2332. page: params.pageNumber,
  2333. pagesize: params.pageSize,
  2334. tel: $("#khphone").val(),
  2335. name: $("#khname").val(),
  2336. token: $.cookie("token"),
  2337. };
  2338. return param;
  2339. },
  2340. onLoadSuccess: function() {
  2341. //加载成功时执行
  2342. //layer.msg("加载成功");
  2343. },
  2344. onLoadError: function() {
  2345. //加载失败时执行
  2346. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2347. },
  2348. });
  2349. break;
  2350. case "3":
  2351. $(".phonediv").eq(3).show();
  2352. $("#zxTable tbody").html("");
  2353. if(obj.AgentID) {
  2354. obj.Type = "GetAgentList";
  2355. Send();
  2356. }
  2357. break;
  2358. }
  2359. }
  2360. function view(val) {
  2361. var str = "";
  2362. if(val) {
  2363. str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
  2364. }
  2365. return str;
  2366. }
  2367. function call(val) {
  2368. $("#Result").val(val);
  2369. $(".img").removeClass("hidens");
  2370. }
  2371. function ftime(val) {
  2372. if(val) {
  2373. return helper.DateFormat.getFormatTime(val);
  2374. } else {
  2375. return "";
  2376. }
  2377. }
  2378. function logout() {
  2379. $.ajax({
  2380. url: huayi.config.callcenter_url + "Login/Logout",
  2381. data: {
  2382. token: $.cookie("token"),
  2383. },
  2384. dataType: "json",
  2385. success: function(res) {
  2386. if(res.state) {
  2387. $.cookie("token", "");
  2388. window.localStorage.removeItem("token");
  2389. window.localStorage.removeItem("extno");
  2390. window.localStorage.removeItem("zx_user");
  2391. window.localStorage.removeItem("socket_state");
  2392. location.href = "./login.html";
  2393. }
  2394. },
  2395. });
  2396. }
  2397. //跳转
  2398. function Jumps() {
  2399. $("iframe:visible")[0].src = "widgets.html";
  2400. }
  2401. ////子页面返回主页
  2402. //function home_index() {
  2403. // top.$("iframe:visible")[0].src = "widgets.html";
  2404. //}
  2405. // 获取乡镇
  2406. $("#sourcearea").change(function() {
  2407. getTownshipVillage($("#township"), $("#sourcearea").val());
  2408. });
  2409. // 获取村
  2410. $("#township").change(function() {
  2411. getTownshipVillage($("#village"), $("#township").val());
  2412. });
  2413. //区域
  2414. function QY(obj) {
  2415. obj.empty();
  2416. obj.append('<option selected="selected" value="">请选择</option>');
  2417. $.getJSON(
  2418. huayi.config.callcenter_url + "Area/GetAreaListById", {
  2419. token: $.cookie("token"),
  2420. },
  2421. function(data) {
  2422. if(data.state.toLowerCase() == "success") {
  2423. var content = data.data;
  2424. $(content).each(function(i, n) {
  2425. if(n.F_AreaName !== "市区") {
  2426. if(n.F_AreaName === "文峰区") {
  2427. $(
  2428. "<option value='" +
  2429. n.F_AreaId +
  2430. "' selected='selected'>" +
  2431. n.F_AreaName +
  2432. "</option>"
  2433. ).appendTo(obj);
  2434. } else {
  2435. $(
  2436. "<option value='" +
  2437. n.F_AreaId +
  2438. "'>" +
  2439. n.F_AreaName +
  2440. "</option>"
  2441. ).appendTo(obj);
  2442. }
  2443. }
  2444. });
  2445. }
  2446. }
  2447. );
  2448. }
  2449. //获取乡镇,村
  2450. function getTownshipVillage(obj, parentid) {
  2451. obj.empty();
  2452. obj.append('<option selected="selected" value="">请选择</option>');
  2453. $.getJSON(
  2454. huayi.config.callcenter_url + "Area/GetAreaChildren", {
  2455. token: $.cookie("token"),
  2456. parentid: parentid,
  2457. },
  2458. function(data) {
  2459. if(data.state.toLowerCase() == "success") {
  2460. var content = data.data;
  2461. $(content).each(function(i, n) {
  2462. $(
  2463. "<option value='" +
  2464. n.F_AreaId +
  2465. "'>" +
  2466. n.F_AreaName +
  2467. "</option>"
  2468. ).appendTo(obj);
  2469. });
  2470. }
  2471. }
  2472. );
  2473. }
  2474. //来源
  2475. function LY(obj) {
  2476. obj.empty();
  2477. $.getJSON(
  2478. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2479. token: $.cookie("token"),
  2480. id: 1,
  2481. },
  2482. function(data) {
  2483. if(data.state.toLowerCase() == "success") {
  2484. var content = data.data;
  2485. $(content).each(function(i, n) {
  2486. $(
  2487. "<option value='" +
  2488. n.F_ValueId +
  2489. "'>" +
  2490. n.F_Value +
  2491. "</option>"
  2492. ).appendTo(obj);
  2493. });
  2494. }
  2495. }
  2496. );
  2497. }
  2498. //类别
  2499. function LB(obj) {
  2500. obj.empty();
  2501. $.getJSON(
  2502. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2503. token: $.cookie("token"),
  2504. id: 2,
  2505. },
  2506. function(data) {
  2507. if(data.state.toLowerCase() == "success") {
  2508. var content = data.data;
  2509. $(content).each(function(i, n) {
  2510. $(
  2511. "<option value='" +
  2512. n.F_ValueId +
  2513. "'>" +
  2514. n.F_Value +
  2515. "</option>"
  2516. ).appendTo(obj);
  2517. });
  2518. }
  2519. }
  2520. );
  2521. }
  2522. //主题
  2523. function ZT(obj) {
  2524. obj.empty();
  2525. $.getJSON(
  2526. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2527. token: $.cookie("token"),
  2528. id: 3,
  2529. },
  2530. function(data) {
  2531. if(data.state.toLowerCase() == "success") {
  2532. var content = data.data;
  2533. $(content).each(function(i, n) {
  2534. $(
  2535. "<option value='" +
  2536. n.F_ValueId +
  2537. "'>" +
  2538. n.F_Value +
  2539. "</option>"
  2540. ).appendTo(obj);
  2541. });
  2542. }
  2543. }
  2544. );
  2545. }
  2546. //电话类别
  2547. function getPhoneType(obj) {
  2548. obj.empty();
  2549. $.ajax({
  2550. type: "get",
  2551. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  2552. dataType: "json",
  2553. async: true,
  2554. data: {
  2555. token: $.cookie("token"),
  2556. id: 2498,
  2557. },
  2558. success: function(data) {
  2559. if(data.state.toLowerCase() == "success") {
  2560. var content = data.data;
  2561. $(content).each(function(i, n) {
  2562. $(
  2563. "<option value='" +
  2564. n.F_Value +
  2565. "'>" +
  2566. n.F_Remark +
  2567. "</option>"
  2568. ).appendTo(obj);
  2569. });
  2570. }
  2571. },
  2572. });
  2573. }
  2574. //获取来电类型
  2575. function GetDicValueList() {
  2576. $("#dicValueList ul").html("");
  2577. $.getJSON(
  2578. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2579. id: 45,
  2580. token: $.cookie("token"),
  2581. },
  2582. function(result) {
  2583. if(result.state.toLowerCase() == "success") {
  2584. for(var i = 0; i < result.data.length; i++) {
  2585. $("#dicValueList ul").append(
  2586. '<li><label data-valDic="' +
  2587. result.data[i].F_ValueId +
  2588. '" id="unit' +
  2589. i +
  2590. '">' +
  2591. result.data[i].F_Value +
  2592. "</label></li>"
  2593. );
  2594. }
  2595. }
  2596. }
  2597. );
  2598. }
  2599. //点击来电类型
  2600. var dicTypeid = 46; //默认是 已受理
  2601. $(document).on("click", "#dicValueList li label", function() {
  2602. if($.cookie("code")==="spdbzy"){
  2603. return
  2604. }
  2605. if(!$(this).hasClass("checkedDept")) {
  2606. var $that = $(this);
  2607. if($(".hidCallID").val()) {
  2608. dicTypeid = 46; //默认是 已受理
  2609. dicTypeid =
  2610. $(this).attr("data-valDic") != 46 ?
  2611. $(this).attr("data-valDic") :
  2612. 46;
  2613. $.post(
  2614. huayi.config.callcenter_url + "CallInScreen/UpdateCallInType", {
  2615. callid: $(".hidCallID").val(),
  2616. // callid: 59054,
  2617. typeid: dicTypeid,
  2618. token: $.cookie("token"),
  2619. },
  2620. function(result) {
  2621. //debugger;
  2622. var results = JSON.parse(result);
  2623. if(results.state.toLowerCase() == "success") {
  2624. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  2625. $that
  2626. .addClass("checkedDept")
  2627. .parent()
  2628. .siblings()
  2629. .children()
  2630. .removeClass("checkedDept");
  2631. if(dicTypeid != 46) {
  2632. // $("#dicForms").hide();
  2633. layer.msg("来电类型保存成功!");
  2634. if(dicTypeid == 50) {
  2635. loadOld();
  2636. }
  2637. } else {
  2638. $("#dicForms").show();
  2639. }
  2640. }
  2641. }
  2642. );
  2643. } else {
  2644. //console.info('传递来电类型失败');
  2645. }
  2646. } else {
  2647. //$(this).removeClass('checkedDept');
  2648. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  2649. }
  2650. });
  2651. // 历史工单状态
  2652. function historyOrderStates(val, row) {
  2653. var html = "";
  2654. switch(val + "") {
  2655. case "0":
  2656. html = "新工单";
  2657. if(row.F_IsReturn == 1) {
  2658. html = "新工单(回退)";
  2659. }
  2660. break;
  2661. case "1":
  2662. html = "待交办";
  2663. break;
  2664. case "2":
  2665. html = '<span style="color:#FF0000;">待查收</span>';
  2666. break;
  2667. case "3":
  2668. html = "退回审核中";
  2669. break;
  2670. case "4":
  2671. html = "办理中";
  2672. break;
  2673. case "5":
  2674. html = "延时审核";
  2675. break;
  2676. case "6":
  2677. if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  2678. html = "已办未果";
  2679. } else {
  2680. html = "已办理";
  2681. }
  2682. break;
  2683. case "7":
  2684. html = "已回访";
  2685. break;
  2686. case "8":
  2687. if(row.F_Identification === 0) {
  2688. html = "重置转发";
  2689. } else if(row.F_Identification === 1) {
  2690. html = "退回重办";
  2691. } else {
  2692. html = "重办中";
  2693. }
  2694. break;
  2695. case "9":
  2696. html = "已结案";
  2697. break;
  2698. case "10":
  2699. html = "待审核";
  2700. break;
  2701. case "11":
  2702. html = "重办待交办";
  2703. break;
  2704. case "13":
  2705. html = "重办驳回";
  2706. break;
  2707. }
  2708. return html;
  2709. }
  2710. // 历史工单操作
  2711. function historyOrderOperation(val, row) {
  2712. var roleCode = $.cookie("code");
  2713. if(roleCode === "GNZY") {
  2714. return(
  2715. '<a class="xg" onclick="tj(\'' +
  2716. row.F_WorkOrderId +
  2717. '\')" title="提交">提交</a>&nbsp;' +
  2718. '<a class="xg" onclick="workOrderEdit(\'' +
  2719. row.F_WorkOrderId +
  2720. '\')" title="编辑">编辑</a>'
  2721. );
  2722. } else {
  2723. return "-";
  2724. }
  2725. }
  2726. //提交
  2727. function tj(str) {
  2728. layer.confirm(
  2729. "确定要提交工单么?", {
  2730. btn: ["确定", "取消"], //按钮
  2731. },
  2732. function() {
  2733. //请求后台数据
  2734. /*发送请求*/
  2735. $.post(
  2736. huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  2737. ids: str,
  2738. token: $.cookie("token"),
  2739. },
  2740. function(result) {
  2741. result = JSON.parse(result);
  2742. if(result.state.toLowerCase() == "success") {
  2743. layer.msg("提交成功");
  2744. $("#orderlist").bootstrapTable("refresh");
  2745. //load();
  2746. }
  2747. }
  2748. );
  2749. }
  2750. );
  2751. }
  2752. // 编辑
  2753. function workOrderEdit(str) {
  2754. layer.open({
  2755. type: 2,
  2756. content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  2757. title: "编辑",
  2758. area: ["80%", "80%"], //宽高
  2759. });
  2760. }
  2761. function reminder(str, depId) {
  2762. layer.open({
  2763. type: 2,
  2764. content: "./CommonHtml/reminder.html?wid=" +
  2765. str +
  2766. "&depId=" +
  2767. depId +
  2768. "&callid=" +
  2769. $(".hidCallID").val() +
  2770. "", //iframe的url,no代表不显示滚动条
  2771. title: "催单内容",
  2772. area: ["40%", "40%"], //宽高
  2773. });
  2774. }
  2775. //跳转超期共单列表
  2776. $(".surIcon").click(function() {
  2777. top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
  2778. });
  2779. //右上角消息列表
  2780. function rightUp() {
  2781. helper.init.isload = 0;
  2782. $(".drm").html("");
  2783. $.ajax({
  2784. type: "get",
  2785. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  2786. async: true,
  2787. dataType: "json",
  2788. data: {
  2789. token: $.cookie("token"),
  2790. top: 5,
  2791. //mid:$('.mid').val()
  2792. },
  2793. success: function(data) {
  2794. helper.init.isload = 1;
  2795. $(".mid").val(data.maxid);
  2796. // helper.cookies.set("mid", data.maxid, 7);
  2797. $(".xx_count").html(data.total);
  2798. $(".sur_count").html(data.timeoutcount);
  2799. $("#cqorder").val(data.timeoutcount);
  2800. if(data.rows) {
  2801. $.each(data.rows, function(i, n) {
  2802. if(i < 10) {
  2803. $(
  2804. "<li>" +
  2805. '<a href="javaScript:;" class="xx" onclick="ckxq(' +
  2806. n.F_WorkOrderId +
  2807. ')">' +
  2808. '<div class="tipCon">' +
  2809. n.F_ComContent +
  2810. "</div>" +
  2811. '<div class="order_time clearfix">' +
  2812. '<span class="work_order">订单号:' +
  2813. n.F_WorkOrderId +
  2814. "</span>" +
  2815. '<span class="ort">' +
  2816. n.F_CreateTime +
  2817. "</span>" +
  2818. "</div>" +
  2819. '</a></li><li class="divider"></li>'
  2820. ).appendTo(".drm");
  2821. }
  2822. });
  2823. }
  2824. $(
  2825. '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  2826. '<div class="order_time clearfix">' +
  2827. '<span class="work_order">查看更多</span>' +
  2828. '<span class="ort"> ' +
  2829. ">>" +
  2830. "</span>" +
  2831. "</div>" +
  2832. "</a></li>"
  2833. ).appendTo(".drm");
  2834. },
  2835. });
  2836. }
  2837. function goDC() {
  2838. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  2839. }
  2840. //右下角消息弹框
  2841. function rightDown() {
  2842. helper.init.isload = 0;
  2843. var tota = 0;
  2844. $.ajax({
  2845. type: "get",
  2846. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  2847. async: true,
  2848. dataType: "json",
  2849. data: {
  2850. token: $.cookie("token"),
  2851. },
  2852. success: function(data) {
  2853. helper.init.isload = 1;
  2854. $(".rightDown_list").html("");
  2855. var con = data.data;
  2856. if(con.length > 0) {
  2857. con.push({
  2858. state: 15,
  2859. con: $("#cqorder").val()
  2860. });
  2861. }
  2862. $(con).each(function(i, n) {
  2863. var sts = "";
  2864. switch(n.state) {
  2865. case 0:
  2866. sts = "待处理";
  2867. break;
  2868. case 1:
  2869. sts = "待交办";
  2870. break;
  2871. case 2:
  2872. sts = "待查收";
  2873. break;
  2874. case 3:
  2875. sts = "退回审核中";
  2876. break;
  2877. case 4:
  2878. sts = "办理中(主办)";
  2879. break;
  2880. case 5:
  2881. sts = "延时审核中";
  2882. break;
  2883. case 6:
  2884. sts = "待回访";
  2885. break;
  2886. case 7:
  2887. sts = "已回访";
  2888. break;
  2889. case 8:
  2890. sts = "重办中";
  2891. break;
  2892. case 9:
  2893. sts = "已结案";
  2894. break;
  2895. case 10:
  2896. sts = "办理中(协办)";
  2897. break;
  2898. case 11:
  2899. sts = "待处理";
  2900. break;
  2901. case 12:
  2902. sts = "待审核";
  2903. break;
  2904. case 13:
  2905. sts = "待督办";
  2906. break;
  2907. case 15:
  2908. sts = "超期工单";
  2909. break;
  2910. case 16:
  2911. sts = "重办驳回";
  2912. break;
  2913. default:
  2914. sts = "其他";
  2915. break;
  2916. }
  2917. $(
  2918. '<li onclick="turnTo(this)">' +
  2919. '<a href="javaScript:;" data-index="' +
  2920. n.state +
  2921. '">' +
  2922. "<div>" +
  2923. sts +
  2924. '<span class="pull-right text-muted small">' +
  2925. n.con +
  2926. "条</span>" +
  2927. "</div>" +
  2928. "</a>" +
  2929. "</li>"
  2930. ).appendTo(".rightDown_list");
  2931. tota = tota + parseInt(n.con);
  2932. });
  2933. $(".messageTotal").html(tota);
  2934. },
  2935. });
  2936. }
  2937. function turnTo(a) {
  2938. var state = $(a).children("a").attr("data-index");
  2939. switch(state) {
  2940. case "0":
  2941. $("iframe:visible")[0].src = "Business/ZXDCL.html";
  2942. break;
  2943. case "1":
  2944. $("iframe:visible")[0].src =
  2945. "Business/LeaderDCL.html?states=" + state;
  2946. break; //代交办
  2947. case "2":
  2948. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2949. break; //待查收
  2950. case "3":
  2951. $("iframe:visible")[0].src =
  2952. "Business/LeaderDCL.html?states=" + state;
  2953. break; //退回审核中
  2954. case "4":
  2955. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2956. break; //办理中(主办)
  2957. case "5":
  2958. $("iframe:visible")[0].src =
  2959. "Business/LeaderDCL.html?states=" + state;
  2960. break; //延时审核中
  2961. case "6":
  2962. $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
  2963. break;
  2964. case "7":
  2965. $("iframe:visible")[0].src =
  2966. "Business/LeaderDCL.html?states=" + state;
  2967. break; //已回访
  2968. case "8":
  2969. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2970. break; //重办中
  2971. case "10":
  2972. $("iframe:visible")[0].src =
  2973. "Business/WorkDCCO.html?states=" + state;
  2974. break; //办理中协办
  2975. case "11":
  2976. $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
  2977. break; //办理中协办
  2978. case "12":
  2979. $("iframe:visible")[0].src = "Appeal/toAuditList.html";
  2980. break; //待审核
  2981. case "13":
  2982. $("iframe:visible")[0].src = "Appeal/toSupervList.html";
  2983. break; //待督办
  2984. case "15":
  2985. $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
  2986. break; //超期工单
  2987. case "16":
  2988. $("iframe:visible")[0].src = "Business/LeaderBH.html";
  2989. break; //重办驳回工单
  2990. default:
  2991. sts = "其他";
  2992. break;
  2993. }
  2994. }
  2995. ///拖拽效果
  2996. //拖动事件
  2997. var box = document.getElementById("box");
  2998. //鼠标按下的函数
  2999. box.onmousedown = function(ev) {
  3000. var oEvent = ev || event;
  3001. //求出鼠标和box的位置差值
  3002. var x = oEvent.clientX - box.offsetLeft;
  3003. var y = oEvent.clientY - box.offsetTop;
  3004. //鼠标移动的函数
  3005. //把事件加在document上,解决因为鼠标移动太快时,
  3006. //鼠标超过box后就没有了拖拽的效果的问题
  3007. document.onmousemove = function(ev) {
  3008. var oEvent = ev || event;
  3009. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  3010. var l = oEvent.clientX - x;
  3011. var t = oEvent.clientY - y;
  3012. if(l < 0) {
  3013. l = 0;
  3014. } else if(l > document.documentElement.clientWidth - box.offsetWidth) {
  3015. l = document.documentElement.clientWidth - box.offsetWidth;
  3016. }
  3017. if(t < 0) {
  3018. t = 0;
  3019. } else if(
  3020. t >
  3021. document.documentElement.clientHeight - box.offsetHeight
  3022. ) {
  3023. t = document.documentElement.clientHeight - box.offsetHeight;
  3024. }
  3025. box.style.left = l + "px";
  3026. box.style.top = t + "px";
  3027. };
  3028. //鼠标抬起的函数
  3029. document.onmouseup = function() {
  3030. document.onmousemove = null;
  3031. document.onmouseup = null;
  3032. };
  3033. //火狐浏览器在拖拽空div时会出现bug
  3034. //return false阻止默认事件,解决火狐的bug
  3035. // return false;
  3036. };
  3037. function messages(type) {
  3038. if(!type) {
  3039. type = $(".right-tab li.active").index();
  3040. }
  3041. var html = $("#tab-" + (type + 1)).find(".chat_box");
  3042. html.html("");
  3043. helper.init.isload = 0;
  3044. $.ajax({
  3045. type: "get",
  3046. url: huayi.config.callcenter_url + "Index/GetChatLists",
  3047. async: true,
  3048. dataType: "json",
  3049. data: {
  3050. token: $.cookie("token"),
  3051. isread: type,
  3052. top: 50,
  3053. fromid: 0,
  3054. },
  3055. success: function(data) {
  3056. helper.init.isload = 1;
  3057. $("#tab-1").find(".message_count").html(data.total);
  3058. if(type == 0) {
  3059. if(data.total == 0) {
  3060. $(".readed").hide();
  3061. } else {
  3062. $(".readed").show();
  3063. }
  3064. $(".close_chat").show();
  3065. }
  3066. $(data.rows).each(function(i, n) {
  3067. var str = "";
  3068. str =
  3069. '<div class="sidebar-message">' +
  3070. '<a href="#">' +
  3071. '<div class="pull-left text-center">' +
  3072. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  3073. '<div class="m-t-xs">' +
  3074. n.F_UserName +
  3075. "</div>" +
  3076. "</div>" +
  3077. '<div class="media-body">' +
  3078. '<div class="chat_content">' +
  3079. GetCont(n.Content) +
  3080. "</div>" +
  3081. '<small class="text-muted">' +
  3082. n.CreateDate +
  3083. "</small>" +
  3084. '<span class="reply" data-FromUserId="' +
  3085. n.FromUserId +
  3086. '" data-ToUserId="' +
  3087. n.ToUserId +
  3088. '" data-roleId="' +
  3089. n.F_RoleId +
  3090. '" onclick="resply(this)">回复</span>';
  3091. if(n.IsRead != 1) {
  3092. str +=
  3093. '<span class="reply close_chat" data-index="' +
  3094. n.Id +
  3095. '" onclick="closed(this)">关闭</span>';
  3096. }
  3097. "</div>" + "</a>" + "</div>";
  3098. html.append(str);
  3099. });
  3100. },
  3101. });
  3102. }
  3103. function closed(a) {
  3104. var id = $(a).attr("data-index");
  3105. $.ajax({
  3106. type: "post",
  3107. url: huayi.config.callcenter_url + "Index/CloseChat",
  3108. async: true,
  3109. dataType: "json",
  3110. data: {
  3111. token: $.cookie("token"),
  3112. id: id,
  3113. },
  3114. success: function(data) {
  3115. if(data.total > 0) {
  3116. messages();
  3117. } else {
  3118. layer.msg("关闭消息失败!");
  3119. }
  3120. },
  3121. });
  3122. }
  3123. function resply(a) {
  3124. var userId = $(a).attr("data-FromUserId");
  3125. var toId = $(a).attr("data-ToUserId");
  3126. var roleId = $(a).attr("data-roleId");
  3127. layer.open({
  3128. type: 2,
  3129. content: "replyChat.html?userId=" +
  3130. userId +
  3131. "&roleId=" +
  3132. roleId +
  3133. "&toId=" +
  3134. toId, //iframe的url,no代表不显示滚动条
  3135. title: "回复消息",
  3136. area: ["50%", "60%"], //宽高
  3137. });
  3138. }
  3139. //登陆弹窗函数
  3140. function login_DK() {
  3141. layer.open({
  3142. type: 2,
  3143. content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url,no代表不显示滚动条
  3144. title: "提示",
  3145. area: ["25%", "55%"], //宽高
  3146. });
  3147. }
  3148. // 顶部消息
  3149. function showTopMsgs() {
  3150. $("#top_notices_lists").toggle();
  3151. }
  3152. // 获取顶部消息(只展示未读消息 0未读 1已读)
  3153. function getTopMsgs() {
  3154. helper.init.isload = 0;
  3155. $.getJSON(
  3156. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3157. token: $.cookie("token"),
  3158. smstype: 1,
  3159. },
  3160. function(result) {
  3161. if(result.state.toLowerCase() === "success") {
  3162. helper.init.isload = 1;
  3163. $("#top_notices_lists").empty();
  3164. result = result.data;
  3165. var str = "";
  3166. if(result && result.length) {
  3167. if(isFirstShowTopMsg) {
  3168. $("#top_notices_lists").hide();
  3169. isFirstShowTopMsg = false;
  3170. }
  3171. $("#top_notices_num").text(result.length);
  3172. if(result.length > 99) {
  3173. $("#top_notices_num").text(result.length);
  3174. }
  3175. for(var i = 0; i < result.length; i++) {
  3176. str +=
  3177. '<li class="top_notices_item">' +
  3178. '<span title="' +
  3179. result[i].SMS_Content +
  3180. '" class="top_notices_con">' +
  3181. result[i].SMS_Content +
  3182. "</span>" +
  3183. '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
  3184. result[i].SMS_Id +
  3185. ', event)">未读</button>' +
  3186. "</li>" +
  3187. '<li class="divider"></li>';
  3188. }
  3189. } else {
  3190. str =
  3191. '<li class="top_notices_item">' +
  3192. '<span class="top_notices_con">暂无消息!</span>' +
  3193. "</li>";
  3194. $("#top_notices_num").text(0);
  3195. }
  3196. $("#top_notices_lists").append(str);
  3197. $("#top_notices_lists").find(".divider:last").remove();
  3198. }
  3199. }
  3200. );
  3201. }
  3202. // 标记消息状态
  3203. function signRead(signid, e) {
  3204. e.stopPropagation();
  3205. layer.confirm(
  3206. "确认已读后该条消息将不再提示,请慎重", {
  3207. icon: 7,
  3208. btn: ["确认", "取消"], //按钮
  3209. },
  3210. function(index) {
  3211. $.ajax({
  3212. type: "get",
  3213. url: huayi.config.callcenter_url +
  3214. "InternalMessages/UpdateState",
  3215. dataType: "json",
  3216. async: true,
  3217. data: {
  3218. ids: signid,
  3219. state: 1, //状态,0未读 1已读
  3220. token: $.cookie("token"),
  3221. },
  3222. success: function(data) {
  3223. if(data.state.toLowerCase() === "success") {
  3224. // 更新顶部消息内容和数量
  3225. getTopMsgs();
  3226. $("#top_notices_lists").hide();
  3227. layer.close(index);
  3228. }
  3229. },
  3230. });
  3231. }
  3232. );
  3233. }
  3234. function getnew() {
  3235. helper.init.isload = 0;
  3236. $.getJSON(
  3237. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3238. token: $.cookie("token"),
  3239. smstype: 2,
  3240. },
  3241. function(result) {
  3242. helper.init.isload = 1;
  3243. if(result.state.toLowerCase() === "success") {
  3244. result = result.data;
  3245. var str = "";
  3246. $("#top_notices_lists1").empty();
  3247. if(result && result.length) {
  3248. $(".tan_ping").css("display", "block");
  3249. for(var i = 0; i < result.length; i++) {
  3250. var contant1 = result[i].SMS_Content.split("|")[0];
  3251. if(contant1.length > 68) {
  3252. contant2 = contant1.substr(0, 68) + "...";
  3253. } else {
  3254. contant2 = contant1;
  3255. }
  3256. var contant3 = result[i].SMS_Content.split("|")[1];
  3257. str +=
  3258. '<li class="top_notices_item top_notices_item1">' +
  3259. '<span title="有坐席向您索要关于“' +
  3260. contant1 +
  3261. "”的内容,截止至" +
  3262. contant3 +
  3263. ',请尽快处理" data_id="' +
  3264. result[i].SMS_Id +
  3265. '" class="top_notices_con1">有坐席向您索要关于“' +
  3266. contant2 +
  3267. '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
  3268. contant3 +
  3269. "</i>,请尽快处理</span>" +
  3270. // '<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
  3271. "</li>" +
  3272. '<li class="divider"></li>';
  3273. }
  3274. } else {
  3275. str =
  3276. '<li class="top_notices_item">' +
  3277. '<span class="top_notices_con">暂无消息!</span>' +
  3278. "</li>";
  3279. }
  3280. $("#top_notices_lists1").append(str);
  3281. }
  3282. }
  3283. );
  3284. }
  3285. $("#know").on("click", function() {
  3286. var data_id = $(".top_notices_con1").attr("data_id");
  3287. Read(data_id, event);
  3288. $(".tan_ping").css("display", "none");
  3289. getnew();
  3290. });
  3291. //跳转索要列表
  3292. $("#chuli").on("click", function() {
  3293. var data_id = $(".top_notices_con1").attr("data_id");
  3294. Read(data_id, event);
  3295. $(".tan_ping").css("display", "none");
  3296. getnew();
  3297. $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
  3298. });
  3299. function Read(signid, e) {
  3300. e.stopPropagation();
  3301. $.ajax({
  3302. type: "get",
  3303. url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
  3304. dataType: "json",
  3305. async: true,
  3306. data: {
  3307. ids: signid,
  3308. state: 1, //状态,0未读 1已读
  3309. token: $.cookie("token"),
  3310. },
  3311. success: function(data) {
  3312. if(data.state.toLowerCase() === "success") {
  3313. // 更新顶部消息内容和数量
  3314. getTopMsgs();
  3315. $("#top_notices_lists").hide();
  3316. // layer.close(index);
  3317. }
  3318. },
  3319. });
  3320. }
  3321. // 获取工单数量
  3322. function workcount() {
  3323. $.getJSON(
  3324. huayi.config.callcenter_url + "WorkOrder/GetDWCount", {
  3325. token: $.cookie("token"),
  3326. },
  3327. function(result) {
  3328. if(result.state.toLowerCase() == "success") {
  3329. var data = result.data.DWCount[0];
  3330. $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
  3331. $(".WorkTHCB").text(data.TuiHui); // 退回重办
  3332. $(".workOverdue").text(data.ChaoQi); // 超期工单
  3333. $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
  3334. $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
  3335. $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
  3336. $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
  3337. $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
  3338. $(".superviseCommission").text(data.DB); // 督办工单
  3339. $(".yssh").text(data.JWYS); // 延时审核
  3340. $(".workDelayedAuditAuditor").text(data.XJYS)
  3341. $(".sptyssh").text(data.sptJWYS)
  3342. $(".sptworkDelayedAudittProvince").text(data.sptXJYS)
  3343. $(".WorkYSSHMedia").text(data.dmtJWYS)
  3344. $(".workDelayedAuditMultiMedia").text(data.dmtXJYS)
  3345. }
  3346. }
  3347. );
  3348. }
  3349. function domainPrompt() {
  3350. var content =
  3351. '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑,系统登录地址改为:<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>,新系统地址5月28日开始正式使用,老系统将于6月5日正式停止访问,请互相转告,谢谢!</div>';
  3352. if(window.location.host === "125.45.12.146:9999") {
  3353. layer.open({
  3354. type: 1,
  3355. title: "提示",
  3356. content: content, //这里content是一个普通的String
  3357. area: ["50%", "50%"],
  3358. });
  3359. }
  3360. }
  3361. $("#hangUpEvaluation").click(function() {
  3362. satisfactionEvaluationFun();
  3363. });
  3364. function satisfactionEvaluationFun() {
  3365. obj.Type = "TurnIvr";
  3366. obj.AgentID = $.cookie("zx_user");
  3367. obj.AgentExten = $.cookie("extno");
  3368. obj.IvrName = "MYD";
  3369. obj.IvrPos = "1";
  3370. Send();
  3371. }
  3372. // 多媒体提示信息
  3373. function multimediaPrompt(roleCode) {
  3374. if(roleCode === "MTDD") {
  3375. $.ajax({
  3376. type: "get",
  3377. url: huayi.config.callcenter_url + "Info/GetMultiCount",
  3378. dataType: "json",
  3379. async: true,
  3380. data: {
  3381. token: $.cookie("token"),
  3382. },
  3383. success: function(data) {
  3384. if(data.state.toLowerCase() === "success") {
  3385. var data = data.data
  3386. var content =
  3387. '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>' +
  3388. '<li>当日来信:' + data.lxcount[0].Column1 + '</li>' +
  3389. '<li>退件数量:' + data.thcount[0].Column1 + '</li>' +
  3390. '<li>延期数量:' + data.yscount[0].Column1 + '</li>' +
  3391. '<li>办结数量:' + data.bjcount[0].Column1 + '</li>' +
  3392. '</ul></p></div>';
  3393. layer.open({
  3394. type: 1,
  3395. title: "提示",
  3396. content: content, //这里content是一个普通的String
  3397. area: ["25%", "30%"],
  3398. });
  3399. }
  3400. },
  3401. });
  3402. }
  3403. }
  3404. function getReactionCategory(roleCode, pid = 38) {
  3405. // var roleCode = $.cookie("code");
  3406. // 供暖专员只获取供暖问题
  3407. if(roleCode === "GNZY") {
  3408. pid = 2460;
  3409. } else {
  3410. pid = 38;
  3411. }
  3412. $.get(
  3413. huayi.config.callcenter_url + "Dictionary/GetZTreeNew", {
  3414. token: $.cookie("token"),
  3415. pid: pid,
  3416. },
  3417. function(result) {
  3418. result = $.parseJSON(result);
  3419. var content = JSON.parse(result.data);
  3420. layui.use("dropdown", function() {
  3421. var dropdown = layui.dropdown;
  3422. dropdown.render({
  3423. elem: "#reflectCategory", //可绑定在任意元素中,此处以上述按钮为例
  3424. data: content,
  3425. id: "reflectCategory",
  3426. //菜单被点击的事件
  3427. click: function(obj) {
  3428. $("#reflectCategory").val(obj.title);
  3429. $("#PID").val(obj.id);
  3430. },
  3431. });
  3432. });
  3433. }
  3434. );
  3435. }
  3436. function getSearchReactionCategory(key) {
  3437. $("#reflectCategoryList").empty();
  3438. $.get(
  3439. huayi.config.callcenter_url + "Dictionary/GetKeyListNew", {
  3440. token: $.cookie("token"),
  3441. key: key,
  3442. },
  3443. function(result) {
  3444. result = $.parseJSON(result);
  3445. if(result.state.toLowerCase() === "success") {
  3446. var content = result.data;
  3447. if(content.length > 0) {
  3448. content.forEach(function(e, i) {
  3449. $(
  3450. "<li index='" +
  3451. e.id +
  3452. "' indexName='" +
  3453. e.name +
  3454. "'>" +
  3455. e.names +
  3456. "</li>"
  3457. ).appendTo("#reflectCategoryList");
  3458. });
  3459. } else {
  3460. $("<li index='' indexName=''>没有相关数据</li>").appendTo(
  3461. "#reflectCategoryList"
  3462. );
  3463. }
  3464. }
  3465. }
  3466. );
  3467. }
  3468. function debounce(fun, delay) {
  3469. return function(args) {
  3470. var that = this;
  3471. var _args = args;
  3472. clearTimeout(fun.id);
  3473. fun.id = setTimeout(function() {
  3474. fun.call(that, _args);
  3475. }, delay);
  3476. };
  3477. }
  3478. // 监听浏览器关闭
  3479. window.onunload = function(e) {
  3480. logout();
  3481. return;
  3482. };
  3483. //获取知识库消息
  3484. //setInterval(getnew, 180000);