duhongyu
/
AnYang_UI


			
				
					
						
						
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							<!DOCTYPE html>
<html>

<head>
    <meta charset="UTF-8">
    <title>通话记录管理</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <script src="../Script/Common/huayi.load.js"></script>
    <script src="../Script/Common/huayi.config.js"></script>
    <link rel="stylesheet" href="../css/bootstrap-select.css" />
    <link rel="stylesheet" href="../css/Table/table1.css" />
    <link rel="stylesheet" href="../css/init.css" />
    <style>
        body {
            font-family: "微软雅黑";
            font-size: 14px;
        }

        /* ul li {
            list-style: none;
            float: left;
        } */

        .fr {
            float: right;
        }

        .fl {
            float: right;
        }

        /*标头*/

        .th-box {
            width: 100%;
            padding: 5px;
            border-bottom: 1px solid #e7eaec;
        }

        .sc_btn {
            width: 100px;
            color: #fff;
            font-size: 12px;
            margin-left: 15px;
            box-sizing: border-box;
            background: #00a1cb;
            padding: 6px 10px;
            outline: none;
            border-width: 0px;
            border-style: initial;
            border-color: initial;
            border-image: initial;
            border-radius: 3px;
            margin-top: 5px;
            text-align: center;
        }

        .photo {
            /*background-color: #FFF;
            background-image: none;*/
            border: 1px solid #e5e6e7;
            border-radius: 1px;
            color: inherit;
            padding: 6px 12px;
        }

        .selects {
            background-color: #FFF;
            background-image: none;
            border: 1px solid #e5e6e7;
            border-radius: 1px;
            color: inherit;
            padding: 6px 12px;
        }

        #Select:focus {
            outline: none;
            border-color: #00BFFF;
        }

        input:focus {
            outline: none;
            border-color: #00BFFF;
        }

        .spiner-example {
            position: absolute;
            top: 50%;
            left: 50%;
            z-index: 111;
            margin-left: -85px;
            margin-top: -100px;
            display: none;
        }

        .sk-spinner-three-bounce {
            width: 170px !important;
        }

        .sk-spinner p {
            display: inline-block;
            font-size: 18px;
            margin-left: 10px;
        }

        .gjsu ul {
            overflow: hidden;
        }

        .gjsu ul li {
            width: 50%;
            margin-bottom: 5px;
            padding-top: 10px;
        }

        .selects {
            width: 105px;
        }

        .tc {
            margin-top: 30px;
            text-align: center;
        }

        #sqzx th {
            padding: 5px 8px 5px 0;
            text-align: center;
            width: 6%;
        }

        #sqzx td {
            padding: 6px 0 5px 10px;
            width: 18%;
        }

        .nameJustified {
            width: 5em;
            display: inline-block;
            text-align: justify;
            text-align-last: justify;
        }
        .dropdown-menu li {
            width: 100%;
        }
    </style>
</head>

<body class="gray-bg">
    <div class="wrapper wrapper-content animated fadeInRight">
        <div class="daoHang clearfix">
            <div class="dhLeft">
                <sapn><i class="syIcon"></i>位置：<a href="javaScript:;" id="ReIndex">首页</a>&gt;<a
                        href="javaScript:;">话务管理</a>&gt;<a href="" class="nowPosition">通话记录查询</a></sapn>
            </div>
            <div class="dhRight">
                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
            </div>
        </div>
        <div class="th-box">
            <div class="box_content">
                <table id="sqzx" style="width: 100%" border="0">
                    <tbody>
                        <tr>
                            <th>电话号码：</th>
                            <td><input id="tel" class="form-control" type="text" /></td>
                            <th>呼叫状态：</th>
                            <td>
                                <select id="ss_hjzt" class="callstate form-control">
                                    <option value="">全部</option>
                                    <option value="0">未接通</option>
                                    <option value="1">已接通</option>
                                    <option value="2">接通未达</option>
                                    <option value="3">主动放弃</option>
                                </select>
                            </td>
                            <th><span class="nameJustified">分机号：</span></th>
                            <td>
                                <input id="extnumber" class="form-control" type="text" />
                            </td>
                            <th>呼出方向：</th>
                            <td>
                                <select id="ss_hcfx" class="form-control calltype">
                                    <option value="">全部</option>
                                    <option value="0">呼入</option>
                                    <option value="1">呼出</option>
                                    <option value="3">呼出回访</option>
                                </select>
                            </td>
                        </tr>
                        <tr>
                            <th>呼叫类型：</th>
                            <td>
                                <select id="ss_HJLX" class="form-control calltype">
                                    <option value="">全部</option>
                                    <option value="1">正常通话</option>
                                    <option value="2">转移</option>
                                    <option value="3">三方通话</option>
                                </select>
                            </td>
                            <th>是否回访：</th>
                            <td>
                                <select id="sf_hf" class="form-control calltype">
                                    <option value="">全部</option>
                                    <option value="2">是</option>
                                    <option value="0">否</option>
                                </select>
                            </td>
                            <th>受话坐席：</th>
                            <td>
                                <select id="seat" class="selectpicker show-tick form-control" multiple data-live-search="true">
                                    <!-- <option value="">全部</option> -->
                                </select>
                            </td>
                            <th>通话类型：</th>
                            <td>
                                <select id="callType" class="form-control callstate">
                                    <option value="">全部</option>
                                </select>
                            </td>
                        </tr>
                        <tr>
                            <th>电话类别：</th>
                            <td>
                                <select class="form-control" id="phoneType">
                                    <option value="">请选择</option>
                                </select>
                            </td>
                            <th>查询类型：</th>
                            <td>
                                <select id="islike" class="form-control" name="select">
                                    <option value="1">
                                        模糊查询
                                    </option>
                                    <option value="0">
                                        精确查询
                                    </option>
                                </select>
                            </td>
                            <th><span class="nameJustified">时间：</span></th>
                            <td colspan="3">
                                <input id="start" class="photo x-color laydate-icon" type="text" autocomplete="off" /> - <input id="end" class="photo x-color laydate-icon" type="text" autocomplete="off" />
                                <a class="sc_btn Ss">搜索</a>
                                <a class="sc_btn exportFile">导出</a>
                            </td>
                        </tr>
                        <tr>
                            <th>坐席组：</th>
                            <td>
                                <select id="agentGroup" class="form-control" name="select">
                                    <option value="">
                                        请选择
                                    </option>
                                </select>
                            </td>
                        </tr>
                        <!-- <tr>
                            <td colspan="2">
                            </td>
                        </tr> -->
                    </tbody>
                </table>
            </div>
            <!-- <ul> -->
            <!-- <a class="sc_btn Ss Block">搜索</a> -->
            <!--<li>
                            <a class="sc_btn Gj  Block">高级搜索</a>
                        </li>-->
            <!-- </ul> -->
        </div>
        <div style="width: 100%;padding: 10px;">
            <table id="list" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                <thead>
                    <tr>
                        <th data-field="" data-align="center" data-formatter="Code">编号</th>
                        <th data-field="CallNumber" data-align="center" data-formatter="formatterCallNum">电话号码</th>
                        <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
                        <th data-field="CallType" data-formatter="callType" data-align="center">呼叫方向</th>
                        <!--<th data-field="DealType" data-formatter="dealType" data-align="center">是否回访</th>-->
                        <th data-field="CallState" data-formatter="states" data-align="center">呼叫状态</th>
                        <th data-field="ActionType" data-formatter="ActionType" data-align="center">呼叫类型</th>
                        <th data-field="TypeName" data-align="center">通话类型</th>
                        <th data-field="MYD" data-align="center" data-formatter="MYD">满意度</th>
                        <th data-field="UserCode" data-align="center">坐席工号</th>
                        <th data-field="UserName1" data-align="center">坐席姓名</th>
                        <th data-field="ExtNumber" data-align="center">分机号</th>
                        <th data-field="BeginTime" data-align="center">开始时间</th>
                        <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
                        <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
                        <th data-field="EndTime" data-align="center">结束时间</th>
                        <th data-field="TalkLongTime" data-align="center" data-formatter="ftime">通话时长</th>
                        <th data-field="RingLongTime" data-align="center" data-formatter="ftime">振铃时长</th>
                        <th data-field="LongTime" data-align="center" data-formatter="ftime">总时长</th>
                        <th data-field="PhoneType" data-align="center">电话类别</th>
                        <th data-field="WorkOrderId" data-align="center" data-formatter="formatWorkOrderNum">工单号</th>
                    </tr>
                </thead>
            </table>
            <!--高级搜索框-->
        </div>
    </div>
    <!--下载框-->
    <div class="t-shade">
        <div class="shade_k">
            <div class="shade_title">
                <span>录音播放<srong class="cknum"></srong></span>
                <span class="setwin"><a>x</a></span>
            </div>
            <div class="shade_content">
                <div class="Ly_box audiojs">
                </div>
                <div class="boxCon LY_box">

                </div>
            </div>
        </div>
    </div>
    <script src="../js/bootstrap-select.js"></script>
    <script src="../My97DatePicker/WdatePicker.js"></script>
    <script src="../css/laydate/laydate.js"></script>
    <script>
        var stype = 1;
        var seatlist = [];

        $(document).ready(function () {
            laydate.skin('blue');
            laydate({
                elem: '#start',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });

            laydate({
                elem: '#end',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });
            /*获取选中行对象*/
            $('#list').on("click-row.bs.table", function (e, row, ele) {
                $('.success').removeClass('success'); //去除之前选中的行的，选中样式
                $(ele).addClass('success'); //添加当前选中的 success样式用于区别
            });
            $(".setwin").click(function () {
                $(".t-shade").removeClass("cx");
                $('audio')[0].pause();
            });
            //获取通话类型
            GetCallTypeList();
            //获取坐席
            getAgentGroup($("#agentGroup"));
            //获取坐席
            $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
                token: $.cookie("token")
            }, function (result) {
                if (result.state.toLowerCase() == "success") {
                    seatlist = result.data;
                    bindseat($("#seat"));
                }
            });

            // 电话类别
            getPhoneType($("#phoneType"));

            //搜索  
            $(".Ss").click(function () {
                stype = 1;
                initTable();
            });
            //高级搜索s
            $(".Gj").click(function () {
                var a = "WdatePicker()";
                layer.open({
                    type: 1,
                    title: '高级搜索',
                    area: ['50%', '55%'], //宽高
                    content: ' <div class="gjsu"><ul class="nav nav-tabs">' +
                        '<li class="active"><a href="#">参数信息</a></li> ' +
                        '</ul>' +
                        '<ul>' +
                        '<li>' +
                        '<label for="">电话号码:</label>' +
                        '<input type="text" id="ss_tel" class="photo"/>' +
                        '</li>' +
                        '<li>' +
                        '<label for="">坐席工号:</label>' +
                        '<select name="" id="ss_seat" class="selects usercode"></select>' +
                        '</li>' +
                        '<li>' +
                        '<label for="">开始时间:</label>' +
                        '	<input type="text" id="ss_kssj" class="photo"onClick="' + a + '"/>' +
                        '</li>' +
                        '<li>' +
                        '<label for="">呼叫状态:</label>' +
                        '<select id="ss_hjzt"  class="selects callstate">' +
                        '<option value="">全部</option>' +
                        '<option value="0">未接通</option>' +
                        '<option value="1">已接通</option>' +
                        '<option value="2">黑名单拒接</option>' +
                        '</select>' +
                        '</li>' +
                        '<li>' +
                        '<label for="">结束时间:</label>' +
                        '<input type="text" id="ss_jssj" class="photo"  onClick="' + a + '"/>' +
                        '</li>' +
                        '<li>' +
                        '<label for="">呼出方向:</label>' +
                        '<select id="ss_hcfx"  class=" selects calltype">' +
                        '<option value="">全部</option>' +
                        '<option value="0">呼入</option>' +
                        '<option value="1">呼出</option>' +
                        '</select>' +
                        '</li>' +
                        '</ul>' +
                        '<div class=" add_time tc">' +
                        '<button  type="button" class="btn sc_btn Block " id="tc">保&nbsp;&nbsp;存</button>' +
                        '</div>' +
                        '</div>'
                });
                bindseat($("#ss_seat"));
                //获取通话记录列表
                $("#tc").click(function () {
                    stype = 2;
                    initTable();
                    var index = layer.index; //获取当前弹层的索引号
                    layer.close(index); //关闭当前弹层
                });
            });
            initTable();
        })

        function bindseat(obj) {
            obj.empty();
            obj.append('<option value="">全部</option>');
            $(seatlist).each(function (i, n) {
                obj.append('<option value="' + n.F_UserCode + '">' + n.F_UserName + '</option>');
                obj.selectpicker({
                    noneSelectedText: '请选择' //默认显示内容
                });
                obj.selectpicker('refresh');
            })
        }

        /* 
            监听坐席数据变化
            选中全部时候，取消其他选项
            clickedIndex：索引
            isSelected：是否选中
            previousValue：选中前的值
        */
        $("#seat").on("changed.bs.select", function(event, clickedIndex, isSelected, previousValue) {
            if (previousValue.indexOf("全部") == -1) {
                if (clickedIndex == 0) {
                    $("#seat").selectpicker("deselectAll");
                    $("#seat").val ("");
                    $("#seat").selectpicker('refresh');
                }
            } else {
                if (clickedIndex != 0) {
                    $("#seat").selectpicker("deselectAll");
                    $("#seat").val ("");
                    $("#seat").selectpicker('refresh');
                }
            }
        })

        function initTable() {
            //先销毁表格
            $('#list').bootstrapTable('destroy');
            //初始化表格,动态从服务器加载数据
            $("#list").bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url: huayi.config.callcenter_url + "Callrecords/GetList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",
                striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) { //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        token: $.cookie("token")
                    };
                    var usercode_ = $("#seat").val(); //坐席
                    var usercodeID = "";
                    if (usercode_ != null) {
                        $(usercode_).each(function (i, n) {
                            var obj1 = "";
                            obj1 = n + ",";
                            usercodeID += obj1;
                        });
                        usercodeID = usercodeID.slice(0, -1);
                    } else {
                        usercodeID = "";
                    }

                    if (stype == '1') {
                        param.usercode = usercodeID;
                        param.phone = $("#tel").val().replace(/\s+/g, "");
                        param.starttime = $("#start").val();
                        param.endtime = $("#end").val();
                        param.callstate = $("#ss_hjzt").val();
                        param.calltype = $("#ss_hcfx").val();
                        param.type = $("#callType").val(); //type=通话类型
                        param.actiontype = $("#ss_HJLX").val(); //呼叫类型
                        param.tasktype = $("#sf_hf").val(); //呼叫类型
                        param.extnumber = $("#extnumber").val().replace(/\s+/g, "");
                        param.phoneType = $("#phoneType").val();
                        param.islike = $("#islike").val(); // 查询类型
                        param.group = $("#agentGroup").val(); // 坐席组
                    } else if (stype == '2') {
                        param.usercode = $("#ss_seat").val();
                        param.tel = $("#ss_tel").val();
                        param.callstate = $("#ss_hjzt").val();
                        param.calltype = $("#ss_hcfx").val();
                        param.starttime = $("#ss_kssj").val();
                        param.endtime = $("#ss_jssj").val();
                        param.type = $("#callType").val(); //type=通话类型
                        param.actiontype = $("#ss_HJLX").val(); //呼叫类型
                        param.tasktype = $("#sf_hf").val(); //呼叫类型
                        param.extnumber = $("#extnumber").val().replace(/\s+/g, "");
                        param.phoneType = $("#phoneType").val();
                        param.islike = $("#islike").val(); // 查询类型
                        param.group = $("#agentGroup").val(); // 坐席组
                    }
                    return param;
                },
                onLoadSuccess: function () { //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () { //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                }
            });
        }

        //音频
        function setCode(val) {
            if (val) {
                return '<div class="imgs">' +
                    '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
                    '</div>';
            } else {
                return '';
            }
        }
        //编号
        function Code(val, row, index) {
            return index + 1;
        }

        // 电话号码
        function formatterCallNum(val, row) {
          if (val.length === 12) {
            return val.slice(1)
          } else if (val.length === 13) {
            return val.slice(2)
          } else {
            return val
          }
        }

        //方向呼出
        function callType(val) {
            if (val == 0) {
                return '<div class="imgs">呼入</div>';
            } else {
                return '<div class="imgs">呼出</div>';
            }
        }
        //满意度
        function MYD(val, row) {
            var html = '';
            switch (val + '') {
                case '0':
                    html = '未评价';
                    break;
                case '1':
                    html = '满意';
                    if (row.CallState == 0) {
                        html = '';
                    }
                    break;
                case '2':
                    html = '一般';
                    break;
                case '3':
                    html = '不满意';
                    break;
            }
            return html;
        }

        function states(val, row) {
            if (val == 0) {
                if (row.CallType == 0 && !row.UserCode) {
                    return '<div class="imgs">主动放弃</div>';
                } else {
                    return '<div class="imgs">未接通</div>';
                }
            } else if (val == 1) {
                return '<div class="imgs">已接通</div>';
            } else if (val == 2) {
                return '<div class="imgs">接通未达</div>';
            }
        }

        function ActionType(val) {
            if (val == 2) {
                return '<div class="imgs">转移</div>';
            } else if (val == 3) {
                return '<div class="imgs">三方通话</div>';
            } else {
                return '<div class="imgs">正常通话</div>';
            }
        }

        ////回访
        //function dealType(val) {
        //    if (val == 1) {
        //        return '<div >已回访</div>';
        //    } else {
        //        return '';
        //    }
        //}

        //处理
        function isDeal(val) {
            if (val == 0) {
                return '<div >未处理</div>';
            } else {
                return '<div >已处理</div>';
            }
        }

        function ftime(val) {
            if (val) {
                return helper.DateFormat.getFormatTime(val);
            } else {
                return '';
            }
        }
        //格式化工单号
        function formatWorkOrderNum(val, row) {
            if (val == null) {
                val = '-'
            } else {
                return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
            }
        }
        //获取通话类型
        function GetCallTypeList() {
            $.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListById', {
                id: 45,
                token: $.cookie("token")
            }, function (result) {
                if (result.state.toLowerCase() == "success") {
                    var callTypeList = result.data;
                    $('#callType').empty();
                    $('#callType').append('<option value="">全部</option>');
                    $(callTypeList).each(function (i, n) {
                        $('#callType').append('<option value="' + n.F_ValueId + '">' + n.F_Value +
                            '</option>');
                    })
                }
            })
        }

        // 坐席
        function getAgentGroup(obj) {
            obj.empty();
            obj.append(
                '<option selected="selected" value="">请选择</option>'
            );
            $.getJSON(
                huayi.config.callcenter_url +
                "Dictionary/GetDicValueListById", {
                    token: $.cookie("token"),
                    id: 2522,
                },
                function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $(
                                "<option value='" +
                                n.F_Value +
                                "'>" +
                                n.F_Value +
                                "</option>"
                            ).appendTo(obj);
                        });
                    }
                }
            );
        }

        //查看工单详情
        function ckxq(str) {
            if (str) {
                layer.open({
                    type: 2,
                    content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
                    title: '工单详情',
                    area: ['100%', '100%'], //宽高
                });
            }
        }

        //电话类别
        function getPhoneType(obj) {
            obj.empty();
            $("<option value=''>请选择</option>").appendTo(obj);
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
                dataType: "json",
                async: true,
                data: {
                    "token": $.cookie("token"),
                    id: 2498,
                },
                success: function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $("<option value='" + n.F_Value + "'>" + n.F_Remark + "</option>")
                                .appendTo(obj);
                        })
                    }
                }
            });
        }

        $(".exportFile").click(function () {
            var usercode_ = $("#seat").val(); //坐席
            var usercodeID = "";
            if (usercode_ != null) {
                $(usercode_).each(function (i, n) {
                    var obj1 = "";
                    obj1 = n + ",";
                    usercodeID += obj1;
                });
                usercodeID = usercodeID.slice(0, -1);
            } else {
                usercodeID = "";
            }

            var usercode = usercodeID;
            var phone = $("#tel").val();
            var starttime = $("#start").val();
            var endtime = $("#end").val();
            var callstate = $("#ss_hjzt").val();
            var calltype = $("#ss_hcfx").val();
            var type = $("#callType").val(); //type=通话类型
            var actiontype = $("#ss_HJLX").val(); //呼叫类型
            var tasktype = $("#sf_hf").val(); //呼叫类型
            var extnumber = $("#extnumber").val();
            var phoneType = $("#phoneType").val();
            var islike = $("#islike").val(); // 查询类型
            var url = huayi.config.callcenter_url + "Callrecords/GetList?token=" + $.cookie("token") + "&isdc=1";
            url += "&usercode=" + usercode + "&phone=" + phone + "&starttime=" + starttime + "&endtime=" + endtime + "&callstate=" + callstate + "&calltype=" + calltype + "&type=" + type + "&actiontype=" + actiontype + "&tasktype=" + tasktype + "&extnumber=" + extnumber + "&phoneType=" + phoneType + "&islike=" + islike;
            window.location.href = url;
        })

        document.onkeydown = function (e) { // 回车提交表单
            var theEvent = window.event || e;
            var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
            if (code == 13) {
                initTable();
            }
        }
    </script>

</body>

</html>