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WorkYSSHMedia.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>延时审核</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">延时审核</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select">
  278. </select>
  279. </td>
  280. </tr>
  281. <tr>
  282. <!-- <th>工单状态:</th>
  283. <td>
  284. <select name="" id="state" class="select">
  285. <option selected="selected" value="">请选择</option>
  286. <option value="0">新工单</option>
  287. <option value="1">待交办</option>
  288. <option value="2">待查收</option>
  289. <option value="3">退回审核中</option>
  290. <option value="4">办理中</option>
  291. <option value="5">延时审核中</option>
  292. <option value="6">已办理</option>
  293. <option value="7">已回访</option>
  294. <option value="8">重办中</option>
  295. <option value="9">已结案</option>
  296. </select>
  297. </td> -->
  298. <th>工单来源:</th>
  299. <td>
  300. <select class="select_" id="source">
  301. </select>
  302. </td>
  303. <!-- <th>主题词:</th>
  304. <td>
  305. <select id="keyid" name="" class="select"></select>
  306. </td> -->
  307. <th>类型:</th>
  308. <td>
  309. <select class="select_" id="type">
  310. </select>
  311. </td>
  312. </tr>
  313. <tr>
  314. <th>来电号码:</th>
  315. <td>
  316. <input type="text" id="tel" class="Min-width" />
  317. </td>
  318. <th>来电人:</th>
  319. <td>
  320. <input type="text" id="name" class="Min-width" />
  321. </td>
  322. </tr>
  323. <tr>
  324. <th>坐席:</th>
  325. <td>
  326. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  327. data-live-search="true">
  328. <option value="">请选择坐席</option>
  329. </select>
  330. </td>
  331. <th>审核员:</th>
  332. <td>
  333. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  334. multiple data-live-search="true">
  335. <option value="">请选择调度员</option>
  336. </select>
  337. </td>
  338. <th>承办单位:</th>
  339. <td style="position: relative;">
  340. <div class="inpBox">
  341. <input type="text" class="inps" onkeyup="darptSearch()" />
  342. <i class="Cleans fa fa-close"></i>
  343. <i class="xl xl_one"></i>
  344. <div class="addTree xlAdd">
  345. <ul id="addTreeDemo" class="ztree"></ul>
  346. </div>
  347. </div>
  348. <div class="selDpart1">
  349. <ul id="sponsor">
  350. </ul>
  351. </div>
  352. </td>
  353. <th>
  354. <botton class="btns Seach">搜索</botton>
  355. </th>
  356. <td style="text-align: center;">
  357. <botton class="btns btn_yssh">批量延时审核</botton>
  358. <botton class="btns exportFile">导出</botton>
  359. </td>
  360. </tr>
  361. </table>
  362. </div>
  363. </div>
  364. <div>
  365. <div style="width: 100%;padding: 10px;">
  366. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  367. data-pagination="true">
  368. <thead>
  369. <tr>
  370. <th data-checkbox="true"></th>
  371. <th data-formatter="serialNumber" data-align="center">
  372. 序号
  373. </th>
  374. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  375. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  376. <th data-field="DeptName" data-align="center">承办单位</th>
  377. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  378. <th data-field="UserName" data-align="center">受理人</th>
  379. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  380. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  381. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  382. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  383. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  384. </tr>
  385. </thead>
  386. <tbody class="list"></tbody>
  387. </table>
  388. </div>
  389. </div>
  390. </div>
  391. </div>
  392. <!--下载框-->
  393. <div class="t-shade lyxz">
  394. <div class="shade_k">
  395. <div class="shade_title">
  396. <span>录音播放与下载<srong class="cknum"></srong></span>
  397. <span class="setwin gbly"><a>x</a></span>
  398. </div>
  399. <div class="shade_content">
  400. <div class="Ly_box audiojs">
  401. </div>
  402. </div>
  403. </div>
  404. </div>
  405. <input type="hidden" id="PID" />
  406. <input type="hidden" id="Dpment" />
  407. </div>
  408. <script src="../js/bootstrap-select.js"></script>
  409. <script src="../css/laydate/laydate.js"></script>
  410. <script src="../My97DatePicker/WdatePicker.js"></script>
  411. <script src="../js/zTree/jquery.ztree.core.js"></script>
  412. <script src="../js/search/screen.js"></script>
  413. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  414. <script>
  415. $(document).ready(function () {
  416. load();
  417. laydate.skin('blue');
  418. laydate({
  419. elem: '#starttime',
  420. event: 'focus'
  421. });
  422. laydate({
  423. elem: '#endtime',
  424. event: 'focus'
  425. });
  426. });
  427. //关闭录音弹出
  428. $(".gbly").click(function () {
  429. $(".lyxz").removeClass("cx");
  430. $('audio')[0].pause();
  431. });
  432. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  433. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  434. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  435. });
  436. //获取查询信息
  437. function load() {
  438. //坐席
  439. var usercodeID = "";
  440. var usercode_ = $("#ZX").val(); //坐席
  441. if (usercode_ != null) {
  442. $(usercode_).each(function (i, n) {
  443. var obj1 = '';
  444. obj1 = n + ",";
  445. usercodeID += obj1;
  446. })
  447. } else {
  448. usercodeID = ""
  449. }
  450. // 调度员
  451. var ddusercodeID = "";
  452. var ddusercode_ = $("#yardman").val(); //坐席
  453. if (ddusercode_ != null) {
  454. $(ddusercode_).each(function (i, n) {
  455. var obj2 = '';
  456. obj2 = n + ",";
  457. ddusercodeID += obj2;
  458. })
  459. } else {
  460. ddusercodeID = ""
  461. }
  462. //先销毁表格
  463. $('#orderlist').bootstrapTable('destroy');
  464. //初始化表格,动态从服务器加载数据
  465. $("#orderlist").bootstrapTable({
  466. method: "get", //使用get请求到服务器获取数据
  467. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  468. contentType: "application/x-www-form-urlencoded",
  469. striped: true, //表格显示条纹
  470. pagination: true, //启动分页
  471. pageSize: 10, //每页显示的记录数
  472. pageNumber: 1, //当前第几页
  473. pageList: [10, 20, 50, 100], //记录数可选列表
  474. search: false, //是否启用查询
  475. showColumns: false, //显示下拉框勾选要显示的列
  476. showRefresh: false, //显示刷新按钮
  477. sidePagination: "server", //表示服务端请求
  478. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  479. //设置为limit可以获取limit, offset, search, sort, order
  480. queryParamsType: "undefined",
  481. queryParams: function queryParams(params) { //设置查询参数
  482. var param = {
  483. page: params.pageNumber,
  484. pagesize: params.pageSize,
  485. workid: $("#wids").val(),
  486. state: $("#state").val(), //=工单状态
  487. type: $("#type").val(), //=工单类型
  488. bigtype: $("#bigtype").val(), //=大类别
  489. smalltype: $("#smalltype").val(), //=小类别
  490. key: $("#key").val(), //=关键字
  491. tel: $("#tel").val(), //=客户电话
  492. name: $("#name").val(), //=客户名称
  493. usercode: usercodeID, //=坐席工号
  494. ddusercode: ddusercodeID,
  495. keyid: $("#keyid").val(), //=关键词id
  496. source: $("#source").val(), //=来源&
  497. starttime: $("#starttime").val(), //=开始时间
  498. endtime: $("#endtime").val(), //=结束时间
  499. deptid: $("#PID").val(),
  500. type: $("#type").val(),
  501. tab: 7, //待处理
  502. sourcearea: $('#sourceAreas').val(), //区域
  503. jianhang: 1, // 多媒体
  504. token: $.cookie("token")
  505. };
  506. return param;
  507. },
  508. onLoadSuccess: function (data) { //加载成功时执行
  509. // layer.msg("加载成功");
  510. //console.log(data);
  511. },
  512. onLoadError: function () { //加载失败时执行
  513. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  514. }
  515. });
  516. }
  517. //状态
  518. function States(val, row) {
  519. var html = '';
  520. switch (val + '') {
  521. case '0':
  522. html = '新工单';
  523. if (row.F_IsReturn == 1) {
  524. html = '新工单(回退)';
  525. }
  526. break;
  527. case '1':
  528. html = '待交办';
  529. break;
  530. case '2':
  531. html = '待查收';
  532. break;
  533. case '3':
  534. html = '退回审核中';
  535. break;
  536. case '4':
  537. html = '办理中';
  538. break;
  539. case '5':
  540. html = '延时审核';
  541. break;
  542. case '6':
  543. html = '已办理';
  544. break;
  545. case '7':
  546. html = '已回访';
  547. break;
  548. case '8':
  549. html = '重办中';
  550. break;
  551. case '9':
  552. html = '已结案';
  553. break;
  554. case '10':
  555. html = '待审核';
  556. break;
  557. case '11':
  558. html = '重办待交办';
  559. break;
  560. // case '12':
  561. // html = '待审核';
  562. // break;
  563. case '13':
  564. html = '重办驳回';
  565. break;
  566. }
  567. return html;
  568. }
  569. //时限
  570. function OverTime(val, row) {
  571. if (val == 1) {
  572. return '<div class="" style="cursor: pointer;">' +
  573. '<span class="Greens">' + row.GapTime + '</span>' +
  574. '</div>';
  575. } else if (val == 2) {
  576. return '<div class="" style="cursor: pointer;">' +
  577. '<span class="Yellows">' + row.GapTime + '</span>' +
  578. '</div>';
  579. } else if (val == 3) {
  580. return '<div class="" style="cursor: pointer;">' +
  581. '<span class="Reds">' + row.GapTime + '</span>' +
  582. '</div>';
  583. }
  584. }
  585. //办理时限
  586. function BanTime(val) {
  587. if (val) {
  588. var time = val.substring(0, val.indexOf(' '));
  589. return '<div class="" style="cursor: pointer;">' +
  590. '<span>' + time + '</span>' +
  591. '</div>';
  592. }
  593. }
  594. //音频
  595. function setCode(val) {
  596. if (val) {
  597. return '<div class="imgs" style="cursor: pointer;">' +
  598. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  599. '</div>';
  600. } else {
  601. return '';
  602. }
  603. }
  604. //编号
  605. function serialNumber(val, row, index) {
  606. return index + 1;
  607. }
  608. function GetCont(val) {
  609. if (val) {
  610. var str = '<div '
  611. if (val.length > 10) {
  612. str = str + ' title="' + val + '" ';
  613. val = val.substr(0, 10) + "...";
  614. }
  615. return str + '>' + val + '</div>';
  616. } else {
  617. return '';
  618. }
  619. }
  620. //操作
  621. function Dispose(val, row) {
  622. var Rows = row.Buttons;
  623. var html = '';
  624. for (var i = 0; i < Rows.length; i++) {
  625. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  626. if (html1) {
  627. html1 = html1.replace("data", val);
  628. }
  629. html += html1;
  630. }
  631. return html;
  632. }
  633. //批量延时审核
  634. $(".btn_yssh").click(function () {
  635. var ids = $.map($('#orderlist').bootstrapTable('getSelections'),
  636. function (row) {
  637. return row.F_WorkOrderId;
  638. });
  639. /*判断长度*/
  640. if (ids.length <= 0) {
  641. layer.confirm('请选择要审核的选项', {
  642. icon: 7,
  643. btn: ['确定'] //按钮
  644. });
  645. return;
  646. }
  647. layer.open({
  648. type: 2,
  649. content: "../CommonHtml/shplTime.html?wid=" + ids, //iframe的url,no代表不显示滚动条
  650. title: '审核延时申请',
  651. area: ['60%', '80%'], //宽高
  652. });
  653. })
  654. //查看详情
  655. function ckxq(str) {
  656. layer.open({
  657. type: 2,
  658. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  659. title: '工单详情',
  660. area: ['100%', '100%'], //宽高
  661. });
  662. }
  663. //编辑
  664. function bj(str) {
  665. layer.open({
  666. type: 2,
  667. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  668. title: '编辑工单',
  669. area: ['96%', '80%'], //宽高
  670. });
  671. }
  672. //删除
  673. function move(str) {
  674. layer.confirm('确定删除工单?', {
  675. btn: ['是', '否'] //按钮
  676. }, function () {
  677. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  678. ids: str,
  679. token: $.cookie("token")
  680. }, function (result) {
  681. result = JSON.parse(result);
  682. if (result.state.toLowerCase() == "success") {
  683. layer.msg("删除成功");
  684. load();
  685. }
  686. })
  687. });
  688. }
  689. //提交
  690. function tj(str) {
  691. layer.confirm('确定要提交工单么?', {
  692. btn: ['确定', '取消'] //按钮
  693. }, function () {
  694. //请求后台数据
  695. /*发送请求*/
  696. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  697. ids: str,
  698. token: $.cookie("token")
  699. }, function (result) {
  700. result = JSON.parse(result);
  701. if (result.state.toLowerCase() == "success") {
  702. layer.msg("提交成功");
  703. load();
  704. }
  705. })
  706. });
  707. }
  708. //交办
  709. function jb(str) {
  710. layer.open({
  711. type: 2,
  712. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  713. title: '工单交办',
  714. area: ['87%', '80%'], //宽高
  715. });
  716. }
  717. //领导批示
  718. function lader(str) {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. title: '领导批示',
  723. area: ['60%', '80%'], //宽高
  724. });
  725. }
  726. //市长批示
  727. function city(str) {
  728. layer.open({
  729. type: 2,
  730. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  731. title: '领导批示',
  732. area: ['60%', '80%'], //宽高
  733. });
  734. }
  735. //办理
  736. function bl(str) {
  737. layer.open({
  738. type: 2,
  739. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. title: '办理工单',
  741. area: ['60%', '80%'], //宽高
  742. });
  743. }
  744. //督办
  745. function Supervision(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  749. title: '督办',
  750. area: ['60%', '80%'], //宽高
  751. });
  752. }
  753. //督查
  754. function Supervision_(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  758. title: '监察',
  759. area: ['60%', '80%'], //宽高
  760. });
  761. }
  762. //强制结案
  763. function StrongLawsuit(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  767. title: '强制结案',
  768. area: ['60%', '80%'], //宽高
  769. });
  770. }
  771. //回退BackDtail
  772. function BackDtail(str) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: '工单回退',
  777. area: ['60%', '80%'], //宽高
  778. });
  779. }
  780. //查收
  781. function cs(str) {
  782. layer.confirm('确定要查收?', {
  783. btn: ['是', '否'] //按钮
  784. }, function () {
  785. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  786. workorderid: str,
  787. token: $.cookie("token")
  788. }, function (result) {
  789. result = JSON.parse(result);
  790. if (result.state.toLowerCase() == "success") {
  791. layer.msg("查收成功");
  792. load();
  793. }
  794. })
  795. });
  796. }
  797. //收回
  798. function sh(str) {
  799. layer.confirm('确定要回收?', {
  800. btn: ['是', '否'] //按钮
  801. }, function () {
  802. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  803. workorderid: str,
  804. token: $.cookie("token")
  805. }, function (result) {
  806. result = JSON.parse(result);
  807. if (result.state.toLowerCase() == "success") {
  808. layer.msg("回收");
  809. load();
  810. }
  811. })
  812. });
  813. }
  814. //强制回收
  815. function recycles() {
  816. layer.confirm('确定要强制退回吗?', {
  817. btn: ['是', '否'] //按钮
  818. });
  819. }
  820. //退回申请
  821. function th(str) {
  822. layer.open({
  823. type: 2,
  824. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  825. title: '申请退回工单',
  826. area: ['60%', '80%'], //宽高
  827. });
  828. }
  829. //审核退回申请
  830. function shth(str) {
  831. layer.open({
  832. type: 2,
  833. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  834. title: '审核退回申请',
  835. area: ['60%', '80%'], //宽高
  836. });
  837. }
  838. //办理
  839. // function th(str) {
  840. // layer.open({
  841. // type: 2,
  842. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  843. // title: '办理工单',
  844. // area: ['35%', '30%'], //宽高
  845. // });
  846. // }
  847. //申请延时
  848. function ys(str) {
  849. layer.open({
  850. type: 2,
  851. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  852. title: '申请延时',
  853. area: ['60%', '80%'], //宽高
  854. });
  855. }
  856. //审核申请延时
  857. function shys(str) {
  858. layer.open({
  859. type: 2,
  860. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  861. title: '审核延时申请',
  862. area: ['60%', '80%'], //宽高
  863. });
  864. }
  865. //诉求回访
  866. function hf(str) {
  867. layer.open({
  868. type: 2,
  869. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  870. title: '工单回访',
  871. area: ['60%', '80%'], //宽高
  872. });
  873. }
  874. //重办工单
  875. function cb(str) {
  876. layer.open({
  877. type: 2,
  878. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  879. title: '重办工单',
  880. area: ['60%', '80%'], //宽高
  881. });
  882. }
  883. //结案
  884. function Lawsuit(str) {
  885. layer.open({
  886. type: 2,
  887. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  888. title: '诉求单结案',
  889. area: ['60%', '80%'], //宽高
  890. });
  891. }
  892. $('.Appeal').click(function () {
  893. layer.open({
  894. type: 2,
  895. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  896. title: '新增诉求',
  897. area: ['85%', '80%'], //宽高
  898. });
  899. })
  900. //上传文件
  901. function upload() {
  902. if (document.getElementById("upFile").files.length > 0) {
  903. var formData = new FormData();
  904. formData.append("upFile", document.getElementById("upFile").files[0]);
  905. formData.append("token", $.cookie("token"));
  906. $.ajax({
  907. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  908. type: "POST",
  909. data: formData,
  910. /**
  911. *必须false才会自动加上正确的Content-Type
  912. */
  913. contentType: false,
  914. /**
  915. * 必须false才会避开jQuery对 formdata 的默认处理
  916. * XMLHttpRequest会对 formdata 进行正确的处理
  917. */
  918. processData: false,
  919. success: function (result) {
  920. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  921. .outerHTML;
  922. $("#upFile").change(function () {
  923. upload();
  924. });
  925. var r = $.parseJSON(result);
  926. if (r.state.toLowerCase() == "success") {
  927. $(".fjnr").text(r.data);
  928. $("#scfj").show();
  929. }
  930. }
  931. });
  932. } else {
  933. layer.confirm('请上传文件!', {
  934. btn: ['确定']
  935. });
  936. }
  937. }
  938. //来源
  939. function LY(obj) {
  940. obj.empty();
  941. obj.append('<option selected="selected" value="">请选择</option>');
  942. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  943. "token": $.cookie("token"),
  944. id: 1
  945. }, function (data) {
  946. if (data.state.toLowerCase() == "success") {
  947. var content = data.data;
  948. $(content).each(function (i, n) {
  949. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  950. obj);
  951. })
  952. }
  953. })
  954. }
  955. //类别
  956. function LB(obj) {
  957. obj.empty();
  958. obj.append('<option selected="selected" value="">请选择</option>');
  959. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  960. "token": $.cookie("token"),
  961. id: 2
  962. }, function (data) {
  963. if (data.state.toLowerCase() == "success") {
  964. var content = data.data;
  965. $(content).each(function (i, n) {
  966. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  967. obj);
  968. })
  969. }
  970. })
  971. }
  972. // 主题
  973. function ZT(obj) {
  974. obj.empty();
  975. obj.append('<option selected="selected" value="">请选择</option>');
  976. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  977. "token": $.cookie("token"),
  978. id: 3
  979. }, function (data) {
  980. if (data.state.toLowerCase() == "success") {
  981. var content = data.data;
  982. $(content).each(function (i, n) {
  983. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  984. obj);
  985. })
  986. }
  987. })
  988. }
  989. function tree() {
  990. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  991. "token": $.cookie("token"),
  992. // "pid": pid
  993. }, function (result) {
  994. result = $.parseJSON(result);
  995. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  996. });
  997. }
  998. var setting1 = {
  999. data: {
  1000. key: {
  1001. name: "F_DeptName"
  1002. },
  1003. simpleData: {
  1004. enable: true,
  1005. idKey: "F_DeptId",
  1006. pIdKey: "F_PartentId",
  1007. rootPId: 0
  1008. }
  1009. },
  1010. callback: {
  1011. onClick: zTreeOnClick
  1012. }
  1013. };
  1014. function zTreeOnClick(event, treeId, treeNode) {
  1015. if (treeNode.level >= 1) {
  1016. $('.inps').val(treeNode.F_DeptName);
  1017. $("#PID").val(treeNode.F_DeptId);
  1018. $("#Dpment").val(treeNode.F_DeptName);
  1019. $(".Cleans").show();
  1020. }
  1021. };
  1022. $(".exportFile").click(function () {
  1023. var usercode_ = $("#ZX").val(); //坐席
  1024. if (usercode_ != null) {
  1025. $(usercode_).each(function (i, n) {
  1026. var obj1 = "";
  1027. obj1 = n + ",";
  1028. usercodeID += obj1;
  1029. });
  1030. } else {
  1031. usercodeID = "";
  1032. }
  1033. // 调度员
  1034. var ddusercodeID = "";
  1035. var ddusercode_ = $("#yardman").val(); //坐席
  1036. if (ddusercode_ != null) {
  1037. $(ddusercode_).each(function (i, n) {
  1038. var obj2 = "";
  1039. obj2 = n + ",";
  1040. ddusercodeID += obj2;
  1041. });
  1042. } else {
  1043. ddusercodeID = "";
  1044. }
  1045. var workid = $("#wids").val()
  1046. var key = $("#key").val() //=关键字
  1047. var tel = $("#tel").val() //=客户电话
  1048. var name = $("#name").val() //=客户名称
  1049. var usercode = usercodeID //=坐席工号
  1050. var ddusercode = ddusercodeID
  1051. var source = $("#source").val() //=来源&
  1052. var starttime = $("#starttime").val() //=开始时间
  1053. var endtime = $("#endtime").val() //=结束时间
  1054. var deptid = $("#PID").val()
  1055. var type = $("#type").val() //=工单类型
  1056. var bigtype = $("#bigtype").val()
  1057. var smalltype = $("#smalltype").val() //=小类别
  1058. var sourcearea = $("#sourceAreas").val() //区域
  1059. var state = $("#state").val() //=工单状态
  1060. var tab = 7;
  1061. var keyid = $("#keyid").val() //=关键词id
  1062. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1063. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1064. "&tel=" +
  1065. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1066. source +
  1067. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1068. sourcearea +
  1069. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1070. "&isdc=1";
  1071. window.location.href = url;
  1072. })
  1073. </script>
  1074. </body>
  1075. </html>