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expiredWorkOrdersMedia.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>超期工单列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 40%;
  88. left: 30%;
  89. position: absolute;
  90. background-color: rgb(255, 255, 255);
  91. box-shadow: rgba(0, 0, 0, 0.298039) 1px 1px 50px;
  92. margin: 20% auto;
  93. border-radius: 5px;
  94. }
  95. .shade_title {
  96. padding: 0 80px 0 20px;
  97. height: 42px;
  98. line-height: 42px;
  99. border-bottom: 1px solid #eee;
  100. font-size: 16px;
  101. color: #FFFFFF;
  102. overflow: hidden;
  103. background-color: #00a1cb;
  104. border-radius: 2px 2px 0 0;
  105. position: relative;
  106. border-top-left-radius: 5px;
  107. border-top-right-radius: 5px;
  108. }
  109. .cx {
  110. display: block;
  111. }
  112. .setwin {
  113. position: absolute;
  114. right: 15px;
  115. top: 5px;
  116. font-size: 0;
  117. line-height: initial;
  118. }
  119. .setwin a {
  120. position: relative;
  121. width: 16px;
  122. height: 16px;
  123. font-size: 20px;
  124. color: #fff;
  125. }
  126. .xg i {
  127. font-size: 16px;
  128. }
  129. .hidens {
  130. display: none;
  131. }
  132. .Min-width {
  133. width: 150px;
  134. }
  135. .hidens {
  136. display: none;
  137. }
  138. .inpBox {
  139. border: 1px solid #cccccc;
  140. height: 31px;
  141. width: 220px;
  142. display: inline-block;
  143. position: relative;
  144. vertical-align: middle;
  145. position: absolute;
  146. left: 0px;
  147. top: 0px;
  148. z-index: 111;
  149. }
  150. .selDpart1 {
  151. position: absolute;
  152. left: 0px;
  153. top: 30px;
  154. z-index: 11111;
  155. width: 220px;
  156. line-height: 30px;
  157. background: #FFFFFF;
  158. display: none;
  159. }
  160. #sponsor {
  161. width: 218px;
  162. border: 1px solid #00a1cb;
  163. margin: 0;
  164. padding: 0;
  165. list-style: none;
  166. max-height: 212px;
  167. overflow-x: hidden;
  168. overflow-y: scroll;
  169. }
  170. #sponsor li {
  171. margin: 0;
  172. padding-left: 10px;
  173. width: 220px;
  174. height: 30px;
  175. line-height: 30px;
  176. list-style: none;
  177. }
  178. #sponsor li:hover {
  179. background: #00a1cb;
  180. }
  181. .addTree {
  182. background: #fff;
  183. position: absolute;
  184. width: 100%;
  185. border: 1px solid darkgrey;
  186. right: 0;
  187. top: 26px;
  188. display: none;
  189. z-index: 222;
  190. }
  191. .xl {
  192. display: inline-block;
  193. background: url(../../img/dropDown.png) no-repeat;
  194. height: 100%;
  195. background-position: center center;
  196. width: 20px;
  197. position: absolute;
  198. right: 0;
  199. top: 0px;
  200. /* background-color: #f7bc8b; */
  201. cursor: pointer;
  202. }
  203. .ztree li span {
  204. border: none;
  205. padding: 0;
  206. }
  207. .inps {
  208. width: 217px;
  209. height: 24px;
  210. outline: none;
  211. border: 0;
  212. border-image-width: 0;
  213. padding: 0;
  214. padding-left: 3px;
  215. }
  216. .xl {
  217. display: inline-block;
  218. background: url(../img/dropDown.png) no-repeat;
  219. height: 100%;
  220. background-position: center center;
  221. width: 20px;
  222. position: absolute;
  223. right: 0;
  224. top: 0px;
  225. /* background-color: #f7bc8b; */
  226. cursor: pointer;
  227. }
  228. .Cleans {
  229. display: inline-block;
  230. width: 20px;
  231. position: absolute;
  232. right: 21px;
  233. top: 5px;
  234. display: none;
  235. }
  236. </style>
  237. </head>
  238. <body class="gray-bg">
  239. <div class="wrapper wrapper-content animated fadeInRight">
  240. <div class="daoHang clearfix">
  241. <div class="dhLeft">
  242. <sapn>
  243. <i class="syIcon"></i>位置:
  244. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  245. <a href="javaScript:;">工单处理</a>&gt;
  246. <a href="" class="nowPosition">超期未果</a>
  247. </sapn>
  248. </div>
  249. <div class="dhRight">
  250. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  251. </div>
  252. </div>
  253. <div style="padding: 10px;" class="tj_content clearFix">
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div>
  256. <span>【搜索信息】</span>
  257. <div class="box_content">
  258. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  259. <tr>
  260. <!--<th>关键字:</th>
  261. <td>
  262. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  263. </td>-->
  264. <th>事项编号:</th>
  265. <td>
  266. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  267. </td>
  268. <th>时间:</th>
  269. <td>
  270. <input type="text" id="starttime" class="laydate-icon Min-width"
  271. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  272. class="laydate-icon Min-width" style="height: 32px;" />
  273. </td>
  274. <th>承办单位:</th>
  275. <td style="position: relative;">
  276. <div class="inpBox">
  277. <input type="text" class="inps" onkeyup="darptSearch()" />
  278. <i class="Cleans fa fa-close"></i>
  279. <i class="xl xl_one"></i>
  280. <div class="addTree xlAdd">
  281. <ul id="addTreeDemo" class="ztree"></ul>
  282. </div>
  283. </div>
  284. <div class="selDpart1">
  285. <ul id="sponsor">
  286. </ul>
  287. </div>
  288. </td>
  289. </tr>
  290. <tr>
  291. <!-- <th>工单状态:</th>
  292. <td>
  293. <select name="" id="state" class="select">
  294. <option selected="selected" value="">请选择</option>
  295. <option value="2">待查收</option>
  296. <option value="4">办理中</option>
  297. <option value="8">重办中</option>
  298. <option value="9">已结案</option>
  299. </select>
  300. </td> -->
  301. <th>工单来源:</th>
  302. <td>
  303. <select class="select_" id="source">
  304. </select>
  305. </td>
  306. <!-- <th>主题词:</th>
  307. <td>
  308. <select id="keyid" name="" class="select"></select>
  309. </td> -->
  310. </tr>
  311. <tr>
  312. <!--
  313. <th>来电号码:</th>
  314. <td>
  315. <input type="text" id="tel" class="Min-width" />
  316. </td>
  317. <th>来电人:</th>
  318. <td>
  319. <input type="text" id="name" class="Min-width"/>
  320. </td>-->
  321. <th>坐席:</th>
  322. <td>
  323. <select id="ZX" name="" class="select"></select>
  324. </td>
  325. <th>类型:</th>
  326. <td>
  327. <select class="select_" id="type">
  328. </select>
  329. </td>
  330. <th>区域:</th>
  331. <td>
  332. <select class="select_" id="sourceAreas">
  333. </select>
  334. </td>
  335. <th></th>
  336. <td style="text-align: center;">
  337. <botton class="btns Seach">搜索</botton>
  338. <botton class="btns exportFile">导出</botton>
  339. </td>
  340. </tr>
  341. </table>
  342. </div>
  343. </div>
  344. <div>
  345. <div style="width: 100%;padding: 10px;">
  346. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  347. data-pagination="true">
  348. <thead>
  349. <tr>
  350. <!--<th data-checkbox="true"></th>-->
  351. <th data-formatter="serialNumber" data-align="center">
  352. 序号
  353. </th>
  354. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  355. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  356. <th data-field="DeptName" data-align="center">承办单位</th>
  357. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  358. <!-- <th data-field="UserName" data-align="center">受理人</th> -->
  359. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  360. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  361. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  362. <!--<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
  363. <th data-formatter="Dispose" data-align="center">操作</th>
  364. </tr>
  365. </thead>
  366. <tbody class="list"></tbody>
  367. </table>
  368. </div>
  369. </div>
  370. </div>
  371. </div>
  372. <!--下载框-->
  373. <div class="t-shade lyxz">
  374. <div class="shade_k">
  375. <div class="shade_title">
  376. <span>录音播放与下载<srong class="cknum"></srong></span>
  377. <span class="setwin gbly"><a>x</a></span>
  378. </div>
  379. <div class="shade_content">
  380. <div class="Ly_box audiojs">
  381. </div>
  382. </div>
  383. </div>
  384. </div>
  385. <input type="hidden" id="PID" />
  386. <input type="hidden" id="Dpment" />
  387. </div>
  388. <script src="../css/laydate/laydate.js"></script>
  389. <script src="../My97DatePicker/WdatePicker.js"></script>
  390. <script src="../js/zTree/jquery.ztree.core.js"></script>
  391. <script src="../js/search/screen.js"></script>
  392. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  393. <script>
  394. var roleCode = $.cookie("code")
  395. $(document).ready(function () {
  396. load();
  397. // helper.getDropList.getOrderAreas($('#sourceAreas'));
  398. laydate.skin('blue');
  399. laydate({
  400. elem: '#starttime',
  401. event: 'focus'
  402. });
  403. laydate({
  404. elem: '#endtime',
  405. event: 'focus'
  406. });
  407. });
  408. //关闭录音弹出
  409. $(".gbly").click(function () {
  410. $(".lyxz").removeClass("cx");
  411. $('audio')[0].pause();
  412. });
  413. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  414. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  415. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  416. });
  417. //获取查询信息
  418. function load() {
  419. //先销毁表格
  420. $('#orderlist').bootstrapTable('destroy');
  421. //初始化表格,动态从服务器加载数据
  422. $("#orderlist").bootstrapTable({
  423. method: "get", //使用get请求到服务器获取数据
  424. url: huayi.config.callcenter_url + "WorkOrder/GetTimeOutList", //获取数据的Servlet地址
  425. contentType: "application/x-www-form-urlencoded",
  426. striped: true, //表格显示条纹
  427. pagination: true, //启动分页
  428. pageSize: 10, //每页显示的记录数
  429. pageNumber: 1, //当前第几页
  430. pageList: [10, 20, 50, 100], //记录数可选列表
  431. search: false, //是否启用查询
  432. showColumns: false, //显示下拉框勾选要显示的列
  433. showRefresh: false, //显示刷新按钮
  434. sidePagination: "server", //表示服务端请求
  435. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  436. //设置为limit可以获取limit, offset, search, sort, order
  437. queryParamsType: "undefined",
  438. queryParams: function queryParams(params) { //设置查询参数
  439. var param = {
  440. page: params.pageNumber,
  441. pagesize: params.pageSize,
  442. workid: $("#wids").val(),
  443. state: $("#state").val(), //=工单状态
  444. type: $("#type").val(), //=工单类型
  445. bigtype: $("#bigtype").val(), //=大类别
  446. smalltype: $("#smalltype").val(), //=小类别
  447. // key: $("#key").val(), //=关键字
  448. // tel: $("#tel").val(), //=客户电话
  449. // name: $("#name").val(), //=客户名称
  450. usercode: $("#ZX").val(), //=坐席工号
  451. keyid: $("#keyid").val(), //=关键词id
  452. source: $("#source").val(), //=来源&
  453. starttime: $("#starttime").val(), //=开始时间
  454. endtime: $("#endtime").val(), //=结束时间
  455. deptid: $("#PID").val(),
  456. type: $("#type").val(),
  457. tab: 1, //待处理
  458. sourcearea: $('#sourceAreas').val(), //区域
  459. jianhang: 1, // 多媒体
  460. token: $.cookie("token")
  461. };
  462. return param;
  463. },
  464. onLoadSuccess: function (data) { //加载成功时执行
  465. // layer.msg("加载成功");
  466. //console.log(data);
  467. },
  468. onLoadError: function () { //加载失败时执行
  469. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  470. }
  471. });
  472. }
  473. //状态
  474. function States(val, row) {
  475. var html = '';
  476. switch (val + '') {
  477. case '0':
  478. html = '新工单';
  479. if (row.F_IsReturn == 1) {
  480. html = '新工单(回退)';
  481. }
  482. break;
  483. case '1':
  484. html = '待交办';
  485. break;
  486. case '2':
  487. html = '待查收';
  488. break;
  489. case '3':
  490. html = '退回审核中';
  491. break;
  492. case '4':
  493. html = '办理中';
  494. break;
  495. case '5':
  496. html = '延时审核';
  497. break;
  498. case '6':
  499. html = '已办理';
  500. break;
  501. case '7':
  502. html = '已回访';
  503. break;
  504. case '8':
  505. html = '重办中';
  506. break;
  507. case '9':
  508. html = '已结案';
  509. break;
  510. }
  511. return html;
  512. }
  513. //时限
  514. function OverTime(val, row) {
  515. if (val == 1) {
  516. return '<div class="" style="cursor: pointer;">' +
  517. '<span class="Greens">' + row.GapTime + '</span>' +
  518. '</div>';
  519. } else if (val == 2) {
  520. return '<div class="" style="cursor: pointer;">' +
  521. '<span class="Yellows">' + row.GapTime + '</span>' +
  522. '</div>';
  523. } else if (val == 3) {
  524. return '<div class="" style="cursor: pointer;">' +
  525. '<span class="Reds">' + row.GapTime + '</span>' +
  526. '</div>';
  527. }
  528. }
  529. //办理时限
  530. function BanTime(val) {
  531. if (val) {
  532. var time = val.substring(0, val.indexOf(' '));
  533. return '<div class="" style="cursor: pointer;">' +
  534. '<span>' + time + '</span>' +
  535. '</div>';
  536. }
  537. }
  538. //音频
  539. function setCode(val) {
  540. if (val) {
  541. return '<div class="imgs" style="cursor: pointer;">' +
  542. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  543. '</div>';
  544. } else {
  545. return '';
  546. }
  547. }
  548. //编号
  549. function serialNumber(val, row, index) {
  550. return index + 1;
  551. }
  552. function GetCont(val) {
  553. if (val) {
  554. var str = '<div '
  555. if (val.length > 10) {
  556. str = str + ' title="' + val + '" ';
  557. val = val.substr(0, 10) + "...";
  558. }
  559. return str + '>' + val + '</div>';
  560. } else {
  561. return '';
  562. }
  563. }
  564. //操作
  565. function Dispose(val, row) {
  566. var Rows = row.Buttons;
  567. var html;
  568. if (roleCode === "EJWLDW") {
  569. html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>';
  570. } else {
  571. html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>' +
  572. '<a class="xg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\',\'' + row.F_MainDeptId +
  573. '\')" title="催办">催办</a>';
  574. }
  575. return html;
  576. }
  577. //催办
  578. function sendMsg(wid, depId) {
  579. layer.confirm('确定催办吗', {
  580. btn: ['确定', '取消']
  581. }, function () {
  582. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  583. workorderid: wid,
  584. token: $.cookie("token")
  585. }, function (result) {
  586. result = JSON.parse(result);
  587. if (result.state.toLowerCase() == 'success') {
  588. layer.msg('催办成功')
  589. }
  590. })
  591. })
  592. }
  593. //查看详情
  594. function ckxq(str) {
  595. layer.open({
  596. type: 2,
  597. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  598. title: '工单详情',
  599. area: ['100%', '100%'], //宽高
  600. });
  601. }
  602. //编辑
  603. function bj(str) {
  604. layer.open({
  605. type: 2,
  606. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  607. title: '编辑工单',
  608. area: ['96%', '85%'], //宽高
  609. });
  610. }
  611. //删除
  612. function move(str) {
  613. layer.confirm('确定删除工单?', {
  614. btn: ['是', '否'] //按钮
  615. }, function () {
  616. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  617. ids: str,
  618. token: $.cookie("token")
  619. }, function (result) {
  620. result = JSON.parse(result);
  621. if (result.state.toLowerCase() == "success") {
  622. layer.msg("删除成功");
  623. load();
  624. }
  625. })
  626. });
  627. }
  628. //提交
  629. function tj(str) {
  630. layer.confirm('确定要提交工单么?', {
  631. btn: ['确定', '取消'] //按钮
  632. }, function () {
  633. //请求后台数据
  634. /*发送请求*/
  635. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  636. ids: str,
  637. token: $.cookie("token")
  638. }, function (result) {
  639. result = JSON.parse(result);
  640. if (result.state.toLowerCase() == "success") {
  641. layer.msg("提交成功");
  642. load();
  643. }
  644. })
  645. });
  646. }
  647. //交办
  648. function jb(str) {
  649. layer.open({
  650. type: 2,
  651. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  652. title: '工单交办',
  653. area: ['87%', '80%'], //宽高
  654. });
  655. }
  656. //领导批示
  657. function lader(str) {
  658. layer.open({
  659. type: 2,
  660. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  661. title: '领导批示',
  662. area: ['60%', '80%'], //宽高
  663. });
  664. }
  665. //市长批示
  666. function city(str) {
  667. layer.open({
  668. type: 2,
  669. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  670. title: '领导批示',
  671. area: ['60%', '80%'], //宽高
  672. });
  673. }
  674. //办理
  675. function bl(str) {
  676. layer.open({
  677. type: 2,
  678. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  679. title: '办理工单',
  680. area: ['60%', '80%'], //宽高
  681. });
  682. }
  683. //督办
  684. function Supervision(str) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  688. title: '督办',
  689. area: ['60%', '80%'], //宽高
  690. });
  691. }
  692. //督查
  693. function Supervision_(str) {
  694. layer.open({
  695. type: 2,
  696. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  697. title: '监察',
  698. area: ['60%', '80%'], //宽高
  699. });
  700. }
  701. //强制结案
  702. function StrongLawsuit(str) {
  703. layer.open({
  704. type: 2,
  705. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  706. title: '强制结案',
  707. area: ['60%', '80%'], //宽高
  708. });
  709. }
  710. //回退BackDtail
  711. function BackDtail(str) {
  712. layer.open({
  713. type: 2,
  714. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  715. title: '工单回退',
  716. area: ['60%', '80%'], //宽高
  717. });
  718. }
  719. //查收
  720. function cs(str) {
  721. layer.confirm('确定要查收?', {
  722. btn: ['是', '否'] //按钮
  723. }, function () {
  724. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  725. workorderid: str,
  726. token: $.cookie("token")
  727. }, function (result) {
  728. result = JSON.parse(result);
  729. if (result.state.toLowerCase() == "success") {
  730. layer.msg("查收成功");
  731. load();
  732. }
  733. })
  734. });
  735. }
  736. //收回
  737. function sh(str) {
  738. layer.confirm('确定要回收?', {
  739. btn: ['是', '否'] //按钮
  740. }, function () {
  741. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  742. workorderid: str,
  743. token: $.cookie("token")
  744. }, function (result) {
  745. result = JSON.parse(result);
  746. if (result.state.toLowerCase() == "success") {
  747. layer.msg("回收");
  748. load();
  749. }
  750. })
  751. });
  752. }
  753. //强制回收
  754. function recycles() {
  755. layer.confirm('确定要强制退回吗?', {
  756. btn: ['是', '否'] //按钮
  757. });
  758. }
  759. //退回申请
  760. function th(str) {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  764. title: '申请退回工单',
  765. area: ['60%', '80%'], //宽高
  766. });
  767. }
  768. //审核退回申请
  769. function shth(str) {
  770. layer.open({
  771. type: 2,
  772. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  773. title: '审核退回申请',
  774. area: ['60%', '80%'], //宽高
  775. });
  776. }
  777. //办理
  778. // function th(str) {
  779. // layer.open({
  780. // type: 2,
  781. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  782. // title: '办理工单',
  783. // area: ['35%', '30%'], //宽高
  784. // });
  785. // }
  786. //申请延时
  787. function ys(str) {
  788. layer.open({
  789. type: 2,
  790. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  791. title: '申请延时',
  792. area: ['60%', '80%'], //宽高
  793. });
  794. }
  795. //审核申请延时
  796. function shys(str) {
  797. layer.open({
  798. type: 2,
  799. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  800. title: '审核延时申请',
  801. area: ['60%', '80%'], //宽高
  802. });
  803. }
  804. //诉求回访
  805. function hf(str) {
  806. layer.open({
  807. type: 2,
  808. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  809. title: '工单回访',
  810. area: ['60%', '80%'], //宽高
  811. });
  812. }
  813. //重办工单
  814. function cb(str) {
  815. layer.open({
  816. type: 2,
  817. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  818. title: '重办工单',
  819. area: ['60%', '80%'], //宽高
  820. });
  821. }
  822. //结案
  823. function Lawsuit(str) {
  824. layer.open({
  825. type: 2,
  826. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  827. title: '诉求单结案',
  828. area: ['60%', '80%'], //宽高
  829. });
  830. }
  831. $('.Appeal').click(function () {
  832. layer.open({
  833. type: 2,
  834. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  835. title: '新增诉求',
  836. area: ['85%', '80%'], //宽高
  837. });
  838. })
  839. //上传文件
  840. function upload() {
  841. if (document.getElementById("upFile").files.length > 0) {
  842. var formData = new FormData();
  843. formData.append("upFile", document.getElementById("upFile").files[0]);
  844. formData.append("token", $.cookie("token"));
  845. $.ajax({
  846. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  847. type: "POST",
  848. data: formData,
  849. /**
  850. *必须false才会自动加上正确的Content-Type
  851. */
  852. contentType: false,
  853. /**
  854. * 必须false才会避开jQuery对 formdata 的默认处理
  855. * XMLHttpRequest会对 formdata 进行正确的处理
  856. */
  857. processData: false,
  858. success: function (result) {
  859. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  860. .outerHTML;
  861. $("#upFile").change(function () {
  862. upload();
  863. });
  864. var r = $.parseJSON(result);
  865. if (r.state.toLowerCase() == "success") {
  866. $(".fjnr").text(r.data);
  867. $("#scfj").show();
  868. }
  869. }
  870. });
  871. } else {
  872. layer.confirm('请上传文件!', {
  873. btn: ['确定']
  874. });
  875. }
  876. }
  877. //来源
  878. function LY(obj) {
  879. obj.empty();
  880. obj.append('<option selected="selected" value="">请选择</option>');
  881. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  882. "token": $.cookie("token"),
  883. id: 1
  884. }, function (data) {
  885. if (data.state.toLowerCase() == "success") {
  886. var content = data.data;
  887. $(content).each(function (i, n) {
  888. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  889. obj);
  890. })
  891. }
  892. })
  893. }
  894. //类别
  895. function LB(obj) {
  896. obj.empty();
  897. obj.append('<option selected="selected" value="">请选择</option>');
  898. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  899. "token": $.cookie("token"),
  900. id: 2
  901. }, function (data) {
  902. if (data.state.toLowerCase() == "success") {
  903. var content = data.data;
  904. $(content).each(function (i, n) {
  905. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  906. obj);
  907. })
  908. }
  909. })
  910. }
  911. // 主题
  912. function ZT(obj) {
  913. obj.empty();
  914. obj.append('<option selected="selected" value="">请选择</option>');
  915. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  916. "token": $.cookie("token"),
  917. id: 3
  918. }, function (data) {
  919. if (data.state.toLowerCase() == "success") {
  920. var content = data.data;
  921. $(content).each(function (i, n) {
  922. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  923. obj);
  924. })
  925. }
  926. })
  927. }
  928. ///坐席
  929. function ZX(obj) {
  930. obj.empty();
  931. obj.append('<option selected="selected" value="">请选择</option>');
  932. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  933. "token": $.cookie("token"),
  934. }, function (data) {
  935. if (data.state.toLowerCase() == "success") {
  936. var content = data.data;
  937. $(content).each(function (i, n) {
  938. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>")
  939. .appendTo(obj);
  940. })
  941. }
  942. })
  943. }
  944. function tree() {
  945. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  946. "token": $.cookie("token"),
  947. // "pid": pid
  948. }, function (result) {
  949. result = $.parseJSON(result);
  950. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  951. });
  952. }
  953. var setting1 = {
  954. data: {
  955. key: {
  956. name: "F_DeptName"
  957. },
  958. simpleData: {
  959. enable: true,
  960. idKey: "F_DeptId",
  961. pIdKey: "F_PartentId",
  962. rootPId: 0
  963. }
  964. },
  965. callback: {
  966. onClick: zTreeOnClick
  967. }
  968. };
  969. function zTreeOnClick(event, treeId, treeNode) {
  970. if (treeNode.level >= 1) {
  971. $('.inps').val(treeNode.F_DeptName);
  972. $("#PID").val(treeNode.F_DeptId);
  973. $("#Dpment").val(treeNode.F_DeptId);
  974. $(".Cleans").show();
  975. }
  976. };
  977. $(".exportFile").click(function () {
  978. var workid = $("#wids").val()
  979. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  980. var type = $("#type").val() //=工单类型
  981. var bigtype = $("#bigtype").val() == undefined ? "" : $("#bigtype").val() //=大类别
  982. var smalltype = $("#smalltype").val() == undefined ? "" : $("#smalltype").val() //=小类别
  983. var usercode = $("#ZX").val() //=坐席工号
  984. var keyid = $("#keyid").val() //=关键词id
  985. var source = $("#source").val() //=来源&
  986. var starttime = $("#starttime").val() //=开始时间
  987. var endtime = $("#endtime").val() //=结束时间
  988. var deptid = $("#PID").val()
  989. var tab = 1 //待处理
  990. var sourcearea = $('#sourceAreas').val() //区域
  991. var url = huayi.config.callcenter_url + "WorkOrder/GetTimeOutList?token=" + $.cookie("token");
  992. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&bigtype=" + bigtype +
  993. "&smalltype=" + smalltype + "&usercode=" + usercode + "&keyid=" + keyid + "&source=" + source +
  994. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&tab=" + tab +
  995. "&sourcearea=" + sourcearea + "&jianhang=1" + "&isdc=1";
  996. window.location.href = url;
  997. })
  998. </script>
  999. </body>
  1000. </html>