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LeaderYJA.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已结案列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">已办结</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="wjstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="wjendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th>是否公开:</th>
  121. <td>
  122. <select class="form-control Min-width" id="isopen">
  123. <option value="">请选择</option>
  124. <option value="0">否</option>
  125. <option value="1">是</option>
  126. </select>
  127. </td>
  128. </tr>
  129. <tr>
  130. <th>用户角色:</th>
  131. <td>
  132. <select id="edituser" class="form-control" name="select">
  133. <option value="">
  134. 请选择
  135. </option>
  136. </select>
  137. </td>
  138. </tr>
  139. </table>
  140. </div>
  141. </div>
  142. <div>
  143. <div style="width: 100%;padding: 10px;">
  144. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  145. data-pagination="true">
  146. <thead>
  147. <tr>
  148. <!-- <th data-checkbox="true"></th> -->
  149. <th data-formatter="serialNumber" data-align="center">
  150. 序号
  151. </th>
  152. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  153. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  154. <th data-field="DeptName" data-align="center">承办单位</th>
  155. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  156. <th data-field="UserName" data-align="center">受理人</th>
  157. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  158. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  159. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  160. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  161. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  162. </tr>
  163. </thead>
  164. <tbody class="list"></tbody>
  165. </table>
  166. </div>
  167. </div>
  168. </div>
  169. </div>
  170. <!--下载框-->
  171. <div class="t-shade lyxz">
  172. <div class="shade_k">
  173. <div class="shade_title">
  174. <span>录音播放与下载<srong class="cknum"></srong></span>
  175. <span class="setwin gbly"><a>x</a></span>
  176. </div>
  177. <div class="shade_content">
  178. <div class="Ly_box audiojs">
  179. </div>
  180. </div>
  181. </div>
  182. </div>
  183. <input type="hidden" id="PID" />
  184. <input type="hidden" id="Dpment" />
  185. </div>
  186. <script src="../js/layui/layui.js"></script>
  187. <script src="../js/bootstrap-select.js"></script>
  188. <script src="../css/laydate/laydate.js"></script>
  189. <script src="../My97DatePicker/WdatePicker.js"></script>
  190. <script src="../js/zTree/jquery.ztree.core.js"></script>
  191. <script src="../js/search/screen.js"></script>
  192. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  193. <script>
  194. var wid = helper.request.queryString("states");
  195. if (wid) {
  196. $("#state").val(wid);
  197. }
  198. $(document).ready(function () {
  199. // 获取用户角色
  200. getCharacter($("#edituser"))
  201. load();
  202. laydate.skin('blue');
  203. laydate({
  204. elem: '#wjstarttime',
  205. event: 'focus',
  206. istime: true,
  207. format: 'YYYY-MM-DD hh:mm:ss'
  208. });
  209. laydate({
  210. elem: '#wjendtime',
  211. event: 'focus',
  212. istime: true,
  213. format: 'YYYY-MM-DD hh:mm:ss'
  214. });
  215. });
  216. //关闭录音弹出
  217. $(".gbly").click(function () {
  218. $(".lyxz").removeClass("cx");
  219. $('audio')[0].pause();
  220. });
  221. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  222. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  223. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  224. });
  225. //获取查询信息
  226. function load() {
  227. //坐席
  228. var usercodeID = "";
  229. var usercode_ = $("#ZX").val(); //坐席
  230. if (usercode_ != null) {
  231. $(usercode_).each(function (i, n) {
  232. var obj1 = '';
  233. obj1 = n + ",";
  234. usercodeID += obj1;
  235. })
  236. } else {
  237. usercodeID = ""
  238. }
  239. // 调度员
  240. var ddusercodeID = "";
  241. var ddusercode_ = $("#yardman").val(); //坐席
  242. if (ddusercode_ != null) {
  243. $(ddusercode_).each(function (i, n) {
  244. var obj2 = '';
  245. obj2 = n + ",";
  246. ddusercodeID += obj2;
  247. })
  248. } else {
  249. ddusercodeID = ""
  250. }
  251. //先销毁表格
  252. $('#orderlist').bootstrapTable('destroy');
  253. //初始化表格,动态从服务器加载数据
  254. $("#orderlist").bootstrapTable({
  255. method: "get", //使用get请求到服务器获取数据
  256. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  257. contentType: "application/x-www-form-urlencoded",
  258. striped: true, //表格显示条纹
  259. pagination: true, //启动分页
  260. pageSize: 10, //每页显示的记录数
  261. pageNumber: 1, //当前第几页
  262. pageList: [10, 20, 50, 100], //记录数可选列表
  263. search: false, //是否启用查询
  264. showColumns: false, //显示下拉框勾选要显示的列
  265. showRefresh: false, //显示刷新按钮
  266. sidePagination: "server", //表示服务端请求
  267. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  268. //设置为limit可以获取limit, offset, search, sort, order
  269. queryParamsType: "undefined",
  270. queryParams: function queryParams(params) { //设置查询参数
  271. var param = {
  272. page: params.pageNumber,
  273. pagesize: params.pageSize,
  274. workid: $("#wids").val(),
  275. state: $("#state").val(), //=工单状态
  276. type: $("#type").val(), //=工单类型
  277. bigtype: $("#bigtype").val(), //=大类别
  278. smalltype: $("#smalltype").val(), //=小类别
  279. key: $("#key").val(), //=关键字
  280. tel: $("#tel").val(), //=客户电话
  281. name: $("#name").val(), //=客户名称
  282. usercode: usercodeID, //=坐席工号
  283. ddusercode: ddusercodeID,
  284. keyid: $("#keyid").val(), //=关键词id
  285. source: $("#source").val(), //=来源&
  286. //starttime: $("#starttime").val(), //=开始时间
  287. //endtime: $("#endtime").val(), //=结束时间
  288. wjstarttime: $("#wjstarttime").val(), //=开始时间
  289. wjendtime: $("#wjendtime").val(), //=结束时间
  290. deptid: $("#PID").val(),
  291. type: $("#type").val(),
  292. tab: 5, //待处理
  293. sourcearea: $('#sourceAreas').val(), //区域
  294. isopen: $("#isopen").val(),
  295. edituser: $("#edituser").val(), // 用户角色
  296. jianhang: 0,
  297. phoneType: 2, // 12345来电
  298. token: $.cookie("token")
  299. };
  300. return param;
  301. },
  302. onLoadSuccess: function (data) { //加载成功时执行
  303. // layer.msg("加载成功");
  304. //console.log(data);
  305. },
  306. onLoadError: function () { //加载失败时执行
  307. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  308. }
  309. });
  310. }
  311. //状态
  312. function States(val, row) {
  313. var html = '';
  314. switch (val + '') {
  315. case '0':
  316. html = '新工单';
  317. if (row.F_IsReturn == 1) {
  318. html = '新工单(回退)';
  319. }
  320. break;
  321. case '1':
  322. html = '待交办';
  323. break;
  324. case '2':
  325. html = '待查收';
  326. break;
  327. case '3':
  328. html = '退回审核中';
  329. break;
  330. case '4':
  331. html = '办理中';
  332. break;
  333. case '5':
  334. html = '延时审核';
  335. break;
  336. case '6':
  337. html = '已办理';
  338. break;
  339. case '7':
  340. html = '已回访';
  341. break;
  342. case '8':
  343. html = '重办中';
  344. break;
  345. case '9':
  346. html = '已结案';
  347. break;
  348. case '10':
  349. html = '待审核';
  350. break;
  351. case '11':
  352. html = '重办待交办';
  353. break;
  354. // case '12':
  355. // html = '待审核';
  356. // break;
  357. case '13':
  358. html = '重办驳回';
  359. break;
  360. }
  361. return html;
  362. }
  363. //时限
  364. function OverTime(val, row) {
  365. if (val == 1) {
  366. return '<div class="" style="cursor: pointer;">' +
  367. '<span class="Greens">' + row.GapTime + '</span>' +
  368. '</div>';
  369. } else if (val == 2) {
  370. return '<div class="" style="cursor: pointer;">' +
  371. '<span class="Yellows">' + row.GapTime + '</span>' +
  372. '</div>';
  373. } else if (val == 3) {
  374. return '<div class="" style="cursor: pointer;">' +
  375. '<span class="Reds">' + row.GapTime + '</span>' +
  376. '</div>';
  377. }
  378. }
  379. //办理时限
  380. function BanTime(val) {
  381. if (val) {
  382. var time = val.substring(0, val.indexOf(' '));
  383. return '<div class="" style="cursor: pointer;">' +
  384. '<span>' + time + '</span>' +
  385. '</div>';
  386. }
  387. }
  388. //音频
  389. function setCode(val) {
  390. if (val) {
  391. return '<div class="imgs" style="cursor: pointer;">' +
  392. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  393. '</div>';
  394. } else {
  395. return '';
  396. }
  397. }
  398. //编号
  399. function serialNumber(val, row, index) {
  400. return index + 1;
  401. }
  402. function GetCont(val) {
  403. if (val) {
  404. var str = '<div '
  405. if (val.length > 10) {
  406. str = str + ' title="' + val + '" ';
  407. val = val.substr(0, 10) + "...";
  408. }
  409. return str + '>' + val + '</div>';
  410. } else {
  411. return '';
  412. }
  413. }
  414. //操作
  415. function Dispose(val, row) {
  416. var Rows = row.Buttons;
  417. var html = '';
  418. for (var i = 0; i < Rows.length; i++) {
  419. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  420. if (html1) {
  421. html1 = html1.replace("data", val);
  422. }
  423. html += html1;
  424. }
  425. // html += '<a class="xg" onclick="unsuccessful(\'' + row.F_WorkOrderId + '\')">已办未果&nbsp</a>';
  426. return html;
  427. }
  428. //查看详情
  429. function ckxq(str) {
  430. layer.open({
  431. type: 2,
  432. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  433. title: '工单详情',
  434. area: ['100%', '100%'], //宽高
  435. });
  436. }
  437. //编辑
  438. function bj(str) {
  439. layer.open({
  440. type: 2,
  441. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  442. title: '编辑工单',
  443. area: ['96%', '85%'], //宽高
  444. });
  445. }
  446. //删除
  447. function move(str) {
  448. layer.confirm('确定删除工单?', {
  449. btn: ['是', '否'] //按钮
  450. }, function () {
  451. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  452. ids: str,
  453. token: $.cookie("token")
  454. }, function (result) {
  455. result = JSON.parse(result);
  456. if (result.state.toLowerCase() == "success") {
  457. layer.msg("删除成功");
  458. load();
  459. }
  460. })
  461. });
  462. }
  463. //提交
  464. function tj(str) {
  465. layer.confirm('确定要提交工单么?', {
  466. btn: ['确定', '取消'] //按钮
  467. }, function () {
  468. //请求后台数据
  469. /*发送请求*/
  470. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  471. ids: str,
  472. token: $.cookie("token")
  473. }, function (result) {
  474. result = JSON.parse(result);
  475. if (result.state.toLowerCase() == "success") {
  476. layer.msg("提交成功");
  477. load();
  478. }
  479. })
  480. });
  481. }
  482. //交办
  483. function jb(str) {
  484. layer.open({
  485. type: 2,
  486. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  487. title: '工单交办',
  488. area: ['87%', '80%'], //宽高
  489. });
  490. }
  491. //领导批示
  492. function lader(str) {
  493. layer.open({
  494. type: 2,
  495. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  496. title: '领导批示',
  497. area: ['60%', '80%'], //宽高
  498. });
  499. }
  500. //市长批示
  501. function city(str) {
  502. layer.open({
  503. type: 2,
  504. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  505. title: '领导批示',
  506. area: ['60%', '80%'], //宽高
  507. });
  508. }
  509. //办理
  510. function bl(str) {
  511. layer.open({
  512. type: 2,
  513. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  514. title: '办理工单',
  515. area: ['60%', '80%'], //宽高
  516. });
  517. }
  518. //督办
  519. function Supervision(str) {
  520. layer.open({
  521. type: 2,
  522. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  523. title: '督办',
  524. area: ['60%', '80%'], //宽高
  525. });
  526. }
  527. //督查
  528. function Supervision_(str) {
  529. layer.open({
  530. type: 2,
  531. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  532. title: '监察',
  533. area: ['60%', '80%'], //宽高
  534. });
  535. }
  536. //强制结案
  537. function StrongLawsuit(str) {
  538. layer.open({
  539. type: 2,
  540. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  541. title: '强制结案',
  542. area: ['60%', '80%'], //宽高
  543. });
  544. }
  545. //回退BackDtail
  546. function BackDtail(str) {
  547. layer.open({
  548. type: 2,
  549. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  550. title: '工单回退',
  551. area: ['60%', '80%'], //宽高
  552. });
  553. }
  554. //查收
  555. function cs(str) {
  556. layer.confirm('确定要查收?', {
  557. btn: ['是', '否'] //按钮
  558. }, function () {
  559. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  560. workorderid: str,
  561. token: $.cookie("token")
  562. }, function (result) {
  563. result = JSON.parse(result);
  564. if (result.state.toLowerCase() == "success") {
  565. layer.msg("查收成功");
  566. load();
  567. }
  568. })
  569. });
  570. }
  571. //收回
  572. function sh(str) {
  573. layer.confirm('确定要回收?', {
  574. btn: ['是', '否'] //按钮
  575. }, function () {
  576. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  577. workorderid: str,
  578. token: $.cookie("token")
  579. }, function (result) {
  580. result = JSON.parse(result);
  581. if (result.state.toLowerCase() == "success") {
  582. layer.msg("回收");
  583. load();
  584. }
  585. })
  586. });
  587. }
  588. //强制回收
  589. function recycles() {
  590. layer.confirm('确定要强制退回吗?', {
  591. btn: ['是', '否'] //按钮
  592. });
  593. }
  594. //退回申请
  595. function th(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: '申请退回工单',
  600. area: ['60%', '80%'], //宽高
  601. });
  602. }
  603. //审核退回申请
  604. function shth(str) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  608. title: '审核退回申请',
  609. area: ['60%', '80%'], //宽高
  610. });
  611. }
  612. //办理
  613. // function th(str) {
  614. // layer.open({
  615. // type: 2,
  616. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  617. // title: '办理工单',
  618. // area: ['35%', '30%'], //宽高
  619. // });
  620. // }
  621. //申请延时
  622. function ys(str) {
  623. layer.open({
  624. type: 2,
  625. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  626. title: '申请延时',
  627. area: ['60%', '80%'], //宽高
  628. });
  629. }
  630. //审核申请延时
  631. function shys(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: '审核延时申请',
  636. area: ['60%', '80%'], //宽高
  637. });
  638. }
  639. //诉求回访
  640. function hf(str) {
  641. layer.open({
  642. type: 2,
  643. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  644. title: '工单回访',
  645. area: ['60%', '80%'], //宽高
  646. });
  647. }
  648. //重办工单
  649. function cb(str) {
  650. layer.open({
  651. type: 2,
  652. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  653. title: '重办工单',
  654. area: ['60%', '80%'], //宽高
  655. });
  656. }
  657. //结案
  658. function Lawsuit(str) {
  659. layer.open({
  660. type: 2,
  661. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  662. title: '诉求单结案',
  663. area: ['60%', '80%'], //宽高
  664. });
  665. }
  666. //提交重办
  667. function tjcb(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  671. title: "提交重办",
  672. area: ["50%", "40%"], //宽高
  673. });
  674. // layer.confirm('确认提交重办吗?', {
  675. // btn: ['是', '否'] //按钮
  676. // }, function () {
  677. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  678. // ids: str,
  679. // "token": $.cookie("token")
  680. // }, function(result) {
  681. // result = JSON.parse(result);
  682. // if(result.state.toLowerCase() == "success") {
  683. // layer.msg("操作成功");
  684. // //load();
  685. // $("#orderlist").bootstrapTable('refresh');
  686. // }
  687. // })
  688. // });
  689. }
  690. //退回
  691. function returnAuditor(str) {
  692. layer.open({
  693. type: 2,
  694. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  695. title: "退回",
  696. area: ["50%", "40%"], //宽高
  697. });
  698. }
  699. //修改
  700. function editProcessingResult(str) {
  701. layer.open({
  702. type: 2,
  703. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  704. title: "修改",
  705. area: ["50%", "50%"], //宽高
  706. });
  707. }
  708. // 已办未果
  709. function unsuccessful(str) {
  710. layer.confirm('确认已办未果吗?', {
  711. btn: ['是', '否'] //按钮
  712. }, function () {
  713. $.post(huayi.config.callcenter_url + 'WorkOrder/Transfer', {
  714. workorderid: str,
  715. "token": $.cookie("token")
  716. }, function (result) {
  717. result = JSON.parse(result);
  718. if (result.state.toLowerCase() == "success") {
  719. layer.msg("操作成功");
  720. $("#orderlist").bootstrapTable('refresh');
  721. }
  722. })
  723. });
  724. }
  725. $('.Appeal').click(function () {
  726. layer.open({
  727. type: 2,
  728. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  729. title: '新增诉求',
  730. area: ['85%', '80%'], //宽高
  731. });
  732. })
  733. //上传文件
  734. function upload() {
  735. if (document.getElementById("upFile").files.length > 0) {
  736. var formData = new FormData();
  737. formData.append("upFile", document.getElementById("upFile").files[0]);
  738. formData.append("token", $.cookie("token"));
  739. $.ajax({
  740. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  741. type: "POST",
  742. data: formData,
  743. /**
  744. *必须false才会自动加上正确的Content-Type
  745. */
  746. contentType: false,
  747. /**
  748. * 必须false才会避开jQuery对 formdata 的默认处理
  749. * XMLHttpRequest会对 formdata 进行正确的处理
  750. */
  751. processData: false,
  752. success: function (result) {
  753. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  754. .outerHTML;
  755. $("#upFile").change(function () {
  756. upload();
  757. });
  758. var r = $.parseJSON(result);
  759. if (r.state.toLowerCase() == "success") {
  760. $(".fjnr").text(r.data);
  761. $("#scfj").show();
  762. }
  763. }
  764. });
  765. } else {
  766. layer.confirm('请上传文件!', {
  767. btn: ['确定']
  768. });
  769. }
  770. }
  771. //来源
  772. function LY(obj) {
  773. obj.empty();
  774. obj.append('<option selected="selected" value="">请选择</option>');
  775. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  776. "token": $.cookie("token"),
  777. id: 1
  778. }, function (data) {
  779. if (data.state.toLowerCase() == "success") {
  780. var content = data.data;
  781. $(content).each(function (i, n) {
  782. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  783. obj);
  784. })
  785. }
  786. })
  787. }
  788. //类别
  789. function LB(obj) {
  790. obj.empty();
  791. obj.append('<option selected="selected" value="">请选择</option>');
  792. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  793. "token": $.cookie("token"),
  794. id: 2
  795. }, function (data) {
  796. if (data.state.toLowerCase() == "success") {
  797. var content = data.data;
  798. $(content).each(function (i, n) {
  799. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  800. obj);
  801. })
  802. }
  803. })
  804. }
  805. // 主题
  806. function ZT(obj) {
  807. obj.empty();
  808. obj.append('<option selected="selected" value="">请选择</option>');
  809. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  810. "token": $.cookie("token"),
  811. id: 3
  812. }, function (data) {
  813. if (data.state.toLowerCase() == "success") {
  814. var content = data.data;
  815. $(content).each(function (i, n) {
  816. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  817. obj);
  818. })
  819. }
  820. })
  821. }
  822. function tree() {
  823. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  824. "token": $.cookie("token"),
  825. // "pid": pid
  826. }, function (result) {
  827. result = $.parseJSON(result);
  828. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  829. });
  830. }
  831. var setting1 = {
  832. data: {
  833. key: {
  834. name: "F_DeptName"
  835. },
  836. simpleData: {
  837. enable: true,
  838. idKey: "F_DeptId",
  839. pIdKey: "F_PartentId",
  840. rootPId: 0
  841. }
  842. },
  843. callback: {
  844. onClick: zTreeOnClick
  845. }
  846. };
  847. function zTreeOnClick(event, treeId, treeNode) {
  848. if (treeNode.level >= 1) {
  849. $('.inps').val(treeNode.F_DeptName);
  850. $("#PID").val(treeNode.F_DeptId);
  851. $("#Dpment").val(treeNode.F_DeptName);
  852. $(".Cleans").show();
  853. }
  854. };
  855. $(".exportFile").click(function () {
  856. var usercode_ = $("#ZX").val(); //坐席
  857. if (usercode_ != null) {
  858. $(usercode_).each(function (i, n) {
  859. var obj1 = "";
  860. obj1 = n + ",";
  861. usercodeID += obj1;
  862. });
  863. } else {
  864. usercodeID = "";
  865. }
  866. // 调度员
  867. var ddusercodeID = "";
  868. var ddusercode_ = $("#yardman").val(); //坐席
  869. if (ddusercode_ != null) {
  870. $(ddusercode_).each(function (i, n) {
  871. var obj2 = "";
  872. obj2 = n + ",";
  873. ddusercodeID += obj2;
  874. });
  875. } else {
  876. ddusercodeID = "";
  877. }
  878. var workid = $("#wids").val()
  879. var key = $("#key").val() //=关键字
  880. var tel = $("#tel").val() //=客户电话
  881. var name = $("#name").val() //=客户名称
  882. var usercode = usercodeID //=坐席工号
  883. var ddusercode = ddusercodeID
  884. var source = $("#source").val() //=来源&
  885. var wjstarttime = $("#wjstarttime").val() //=开始时间
  886. var wjendtime = $("#wjendtime").val() //=结束时间
  887. var deptid = $("#PID").val()
  888. var type = $("#type").val() //=工单类型
  889. var bigtype = $("#bigtype").val()
  890. var smalltype = $("#smalltype").val() //=小类别
  891. var sourcearea = $("#sourceAreas").val() //区域
  892. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  893. var tab = 5;
  894. var keyid = $("#keyid").val() //=关键词id
  895. var isopen = $("#isopen").val() // 是否公开
  896. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  897. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  898. "&tel=" +
  899. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  900. source +
  901. "&wjstarttime=" + wjstarttime + "&wjendtime=" + wjendtime + "&deptid=" + deptid +
  902. "&sourcearea=" +
  903. sourcearea +
  904. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isopen=" + isopen + "&isdc=1";
  905. window.location.href = url;
  906. })
  907. </script>
  908. </body>
  909. </html>