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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>工单查询</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../js/layui/css/layui.css">
  13. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css" />
  14. <style>
  15. #sqzx th {
  16. padding: 5px 8px 5px 0;
  17. text-align: right;
  18. }
  19. input {
  20. background-color: #fff;
  21. background-image: none;
  22. border: 1px solid #ccc;
  23. border-radius: 1px;
  24. color: inherit;
  25. padding: 6px 12px;
  26. }
  27. #sqzx td {
  28. padding: 6px 0 5px 10px;
  29. }
  30. .lxr ul li {
  31. float: left;
  32. list-style: none;
  33. width: 30%;
  34. margin-bottom: 5px;
  35. padding-top: 10px;
  36. }
  37. .clearFix:after {
  38. content: "";
  39. display: block;
  40. clear: both;
  41. }
  42. .form-group {
  43. padding-left: 40px;
  44. margin-bottom: 0;
  45. }
  46. textarea {
  47. height: 70px;
  48. border: 1px solid #ccc;
  49. border-radius: 1px;
  50. width: 50%;
  51. resize: none;
  52. }
  53. .textarea_box {
  54. margin-top: 10px;
  55. }
  56. .box_content {
  57. border-bottom: 1px solid #ccc;
  58. }
  59. .tj_content {
  60. border: 1px solid #e6e6e6;
  61. border-radius: 5px;
  62. }
  63. .t-shade {
  64. position: fixed;
  65. top: 0;
  66. left: 0;
  67. width: 100%;
  68. background: rgba(0, 0, 0, 0.48);
  69. z-index: 10004;
  70. display: none;
  71. }
  72. .lyxz .shade_k {
  73. z-index: 10005;
  74. width: 40%;
  75. left: 30%;
  76. position: absolute;
  77. background-color: rgb(255, 255, 255);
  78. box-shadow: rgba(0, 0, 0, 0.298039) 1px 1px 50px;
  79. margin: 20% auto;
  80. border-radius: 5px;
  81. }
  82. .shade_title {
  83. padding: 0 80px 0 20px;
  84. height: 42px;
  85. line-height: 42px;
  86. border-bottom: 1px solid #eee;
  87. font-size: 16px;
  88. color: #ffffff;
  89. overflow: hidden;
  90. background-color: #00a1cb;
  91. border-radius: 2px 2px 0 0;
  92. position: relative;
  93. border-top-left-radius: 5px;
  94. border-top-right-radius: 5px;
  95. }
  96. .cx {
  97. display: block;
  98. }
  99. .setwin {
  100. position: absolute;
  101. right: 15px;
  102. top: 5px;
  103. font-size: 0;
  104. line-height: initial;
  105. }
  106. .setwin a {
  107. position: relative;
  108. width: 16px;
  109. height: 16px;
  110. font-size: 20px;
  111. color: #fff;
  112. }
  113. .xg i {
  114. font-size: 16px;
  115. }
  116. .hidens {
  117. display: none;
  118. }
  119. .inpBox {
  120. /* border: 1px solid #cccccc; */
  121. width: 100%;
  122. display: inline-block;
  123. position: relative;
  124. vertical-align: middle;
  125. position: absolute;
  126. padding: 6px 0 5px 10px;
  127. left: 0px;
  128. top: 0px;
  129. z-index: 111;
  130. }
  131. .selDpart1 {
  132. position: absolute;
  133. left: 10px;
  134. top: 33px;
  135. z-index: 11111;
  136. width: 220px;
  137. line-height: 30px;
  138. background: #ffffff;
  139. display: none;
  140. }
  141. #sponsor {
  142. width: 218px;
  143. border: 1px solid #00a1cb;
  144. margin: 0;
  145. padding: 0;
  146. list-style: none;
  147. max-height: 212px;
  148. overflow-x: hidden;
  149. overflow-y: scroll;
  150. }
  151. #sponsor li {
  152. margin: 0;
  153. padding-left: 10px;
  154. width: 220px;
  155. height: 30px;
  156. line-height: 30px;
  157. list-style: none;
  158. }
  159. #sponsor li:hover {
  160. background: #00a1cb;
  161. }
  162. .addTree,
  163. .addTreeReactionCategory {
  164. background: #fff;
  165. position: absolute;
  166. width: 95%;
  167. border: 1px solid darkgrey;
  168. left: 10px;
  169. top: 33px;
  170. display: none;
  171. z-index: 222;
  172. }
  173. .ztree li span {
  174. border: none;
  175. padding: 0;
  176. }
  177. .inps,
  178. .inpsReactionCategory {
  179. width: 100%;
  180. height: 33px;
  181. outline: none;
  182. border: 0;
  183. border-image-width: 0;
  184. padding: 0;
  185. padding-left: 3px;
  186. }
  187. .xl,
  188. .xlReactionCategory {
  189. display: inline-block;
  190. background: url(../img/dropDown.png) no-repeat;
  191. height: 100%;
  192. background-position: center center;
  193. width: 20px;
  194. position: absolute;
  195. right: 0;
  196. top: 0px;
  197. /* background-color: #f7bc8b; */
  198. cursor: pointer;
  199. }
  200. .Cleans,
  201. .CleansReactionCategory {
  202. display: inline-block;
  203. width: 20px;
  204. position: absolute;
  205. right: 21px;
  206. top: 14px;
  207. display: none;
  208. }
  209. .Min-width {
  210. display: inline-block;
  211. width: 280px;
  212. margin-right: 30px;
  213. }
  214. .btn-default {
  215. background: #ffffff;
  216. color: #000000;
  217. }
  218. .nameJustified {
  219. width: 5em;
  220. display: inline-block;
  221. text-align: justify;
  222. text-align-last: justify;
  223. }
  224. </style>
  225. </head>
  226. <body class="gray-bg">
  227. <div class="wrapper wrapper-content animated fadeInRight">
  228. <div class="daoHang clearfix">
  229. <div class="dhLeft">
  230. <sapn>
  231. <i class="syIcon"></i>位置:
  232. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  233. <a href="javaScript:;">工单处理</a>&gt;
  234. <a href="" class="nowPosition">查询工单</a>
  235. </sapn>
  236. </div>
  237. <div class="dhRight">
  238. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  239. </div>
  240. </div>
  241. <div style="padding: 10px" class="tj_content clearFix">
  242. <div style="padding: 10px" class="tj_content clearFix">
  243. <div>
  244. <span>【搜索信息】</span>
  245. <div class="box_content">
  246. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  247. <tr>
  248. <th>工单来源:</th>
  249. <td>
  250. <select class="form-control" id="source"></select>
  251. </td>
  252. <th>来电号码:</th>
  253. <td>
  254. <input type="text" id="tel" class="form-control" placeholder="请输入来电号码" />
  255. </td>
  256. <th>录入时间:</th>
  257. <td colspan="3">
  258. <input id="starttime" class="photo x-color laydate-icon" type="text"
  259. autocomplete="off" style="height: 35px;" />-<input id="endtime"
  260. class="photo x-color laydate-icon" type="text" autocomplete="off"
  261. style="height: 35px;" />
  262. </td>
  263. </tr>
  264. <tr>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  268. </td>
  269. <th><span class="nameJustified">来电人:</span></th>
  270. <td>
  271. <input type="text" id="name" class="form-control" autocomplete="off" />
  272. </td>
  273. <th>办理时间:</th>
  274. <td colspan="3">
  275. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  276. autocomplete="off" style="height: 35px;" />-<input id="dealstrendtime"
  277. class="photo x-color laydate-icon" type="text" autocomplete="off"
  278. style="height: 35px;" />
  279. </td>
  280. </tr>
  281. <tr>
  282. <th>工单标题:</th>
  283. <td>
  284. <input type="text" placeholder="输入工单标题" id="workOrderTitle" class="form-control" />
  285. </td>
  286. <th>受话坐席:</th>
  287. <td>
  288. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  289. data-live-search="true">
  290. <option value="">请选择坐席</option>
  291. </select>
  292. </td>
  293. <th>反映区域:</th>
  294. <td>
  295. <select class="form-control Min-width" id="sourceAreas"></select>
  296. </td>
  297. <td></td>
  298. <td></td>
  299. </tr>
  300. <tr>
  301. <th>来电内容:</th>
  302. <td>
  303. <input type="text" placeholder="输入来电内容" id="workOrderContent"
  304. class="form-control" />
  305. </td>
  306. <th><span class="nameJustified">审核员:</span></th>
  307. <td>
  308. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  309. multiple data-live-search="true">
  310. <option value="">
  311. 请选择调度员
  312. </option>
  313. </select>
  314. </td>
  315. <th>处理类型:</th>
  316. <td>
  317. <select class="form-control Min-width" id="dealtype">
  318. <option value="">请选择</option>
  319. <option value="0">网络转派</option>
  320. <option value="1">当即办理</option>
  321. <option value="2">三方通话</option>
  322. </select>
  323. </td>
  324. </tr>
  325. <tr>
  326. <th>办理结果:</th>
  327. <td>
  328. <input type="text" placeholder="输入办理结果" id="workOrderProcessingResult"
  329. class="form-control" />
  330. </td>
  331. <th>工单状态:</th>
  332. <td>
  333. <select name="" id="state" class="form-control">
  334. <option selected="selected" value="">
  335. 请选择
  336. </option>
  337. <option value="0">新工单</option>
  338. <option value="1">待交办</option>
  339. <!-- <option value="10">待审核</option> -->
  340. <option value="2">待查收</option>
  341. <option value="3">
  342. 退回审核中
  343. </option>
  344. <option value="4">办理中</option>
  345. <option value="5">
  346. 延时审核中
  347. </option>
  348. <option value="6">已办理</option>
  349. <!-- <option value="7">已回访</option> -->
  350. <option value="11">
  351. 重办待交办
  352. </option>
  353. <option value="13">重办驳回</option>
  354. <option value="8">重办中</option>
  355. <option value="9">已结案</option>
  356. </select>
  357. </td>
  358. <th>来电类型:</th>
  359. <td>
  360. <select class="form-control Min-width" id="type"></select>
  361. <botton class="btns Seach">搜索</botton>
  362. </td>
  363. </tr>
  364. <tr>
  365. <th>承办单位:</th>
  366. <td style="position: relative">
  367. <div class="inpBox">
  368. <input type="text" class="inps" />
  369. <i class="Cleans fa fa-close"></i>
  370. <i class="xl xl_one"></i>
  371. <div class="addTree xlAdd">
  372. <ul id="addTreeDemo" class="ztree"></ul>
  373. </div>
  374. </div>
  375. <div class="selDpart1">
  376. <ul id="sponsor"></ul>
  377. </div>
  378. </td>
  379. <th>反映类别:</th>
  380. <td class="reflectCategory-wrapper">
  381. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  382. <i class="CleansReactionCategory fa fa-close"></i>
  383. <input type="hidden" id="keyid" />
  384. <div class="reflectCategoryList-wrapper">
  385. <ul id="reflectCategoryList">
  386. </ul>
  387. </div>
  388. </td>
  389. <th>是否公开:</th>
  390. <td>
  391. <select id="isopen" class="form-control Min-width" name="select">
  392. <option value="">
  393. 请选择是否公开
  394. </option>
  395. <option value="0">
  396. 未公开
  397. </option>
  398. <option value="1">
  399. 已公开
  400. </option>
  401. </select>
  402. <botton class="btns Export">导出</botton>
  403. </td>
  404. </tr>
  405. <tr>
  406. <th>三方通话:</th>
  407. <td>
  408. <select id="threeWayCall" class="form-control" name="select">
  409. <option value="">
  410. 请选择是否三方通话
  411. </option>
  412. <option value="1">
  413. </option>
  414. <option value="0">
  415. </option>
  416. </select>
  417. </td>
  418. <th>分管领导:</th>
  419. <td>
  420. <select id="leaderCharge" class="form-control" name="select">
  421. <option value="">
  422. 请选择
  423. </option>
  424. <option value="省长">
  425. 省长
  426. </option>
  427. <option value="市长">
  428. 市长
  429. </option>
  430. </select>
  431. </td>
  432. <th>查询类型:</th>
  433. <td>
  434. <select id="islike" class="form-control Min-width" name="select">
  435. <option value="1">
  436. 模糊查询
  437. </option>
  438. <option value="0">
  439. 精确查询
  440. </option>
  441. </select>
  442. </td>
  443. </tr>
  444. <tr>
  445. <th>是否督办:</th>
  446. <td>
  447. <select id="whetherSupervisor" class="form-control" name="select">
  448. <option value="">
  449. 请选择
  450. </option>
  451. <option value="1">
  452. </option>
  453. <option value="0">
  454. </option>
  455. </select>
  456. </td>
  457. </tr>
  458. </table>
  459. </div>
  460. </div>
  461. <div>
  462. <div style="width: 100%; padding: 10px">
  463. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  464. data-pagination="true">
  465. <thead>
  466. <tr>
  467. <th data-formatter="serialNumber" data-align="center">
  468. 序号
  469. </th>
  470. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  471. 工单单号
  472. </th>
  473. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  474. 诉求标题
  475. </th>
  476. <th data-field="DeptName" data-align="center">
  477. 承办单位
  478. </th>
  479. <!-- <th data-field="OtherDeptName" data-align="center">
  480. 协办单位
  481. </th> -->
  482. <th data-field="UserName" data-align="center">
  483. 受理人
  484. </th>
  485. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  486. 办理状态
  487. </th>
  488. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  489. 时限
  490. </th>
  491. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  492. 办理时限
  493. </th>
  494. <th data-field="FilePath" data-formatter="setCode" data-align="center">
  495. 录音
  496. </th>
  497. <th data-field="Supervise" data-formatter="superviseFormatter" data-align="center">
  498. 是否督办
  499. </th>
  500. <th data-field="F_IsRelease" data-align="center" data-formatter="isReleaseFormatter">
  501. 关联工单类型
  502. </th>
  503. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  504. 操作
  505. </th>
  506. </tr>
  507. </thead>
  508. <tbody class="list"></tbody>
  509. </table>
  510. </div>
  511. </div>
  512. </div>
  513. </div>
  514. <!--下载框-->
  515. <div class="t-shade lyxz">
  516. <div class="shade_k">
  517. <div class="shade_title">
  518. <span>录音播放与下载<srong class="cknum"></srong></span>
  519. <span class="setwin gbly"><a>x</a></span>
  520. </div>
  521. <div class="shade_content">
  522. <div class="Ly_box audiojs"></div>
  523. </div>
  524. </div>
  525. </div>
  526. <input type="hidden" id="PID" />
  527. <input type="hidden" id="Dpment" />
  528. <input type="hidden" id="jianhang" value="3" />
  529. </div>
  530. <script src="../js/layui/layui.js"></script>
  531. <script src="../js/layui/layui.js"></script>
  532. <script src="../js/bootstrap-select.js"></script>
  533. <script src="../css/laydate/laydate.js"></script>
  534. <script src="../My97DatePicker/WdatePicker.js"></script>
  535. <script src="../js/zTree/jquery.ztree.core.js"></script>
  536. <script src="../js/search/screen.js"></script>
  537. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  538. <script>
  539. $(document).ready(function () {
  540. var wid = helper.request.queryString("wid");
  541. if (wid) {
  542. $("#tel").val(wid);
  543. load();
  544. }
  545. laydate.skin('blue');
  546. laydate({
  547. elem: '#starttime',
  548. event: 'focus',
  549. istime: true,
  550. format: 'YYYY-MM-DD hh:mm:ss'
  551. });
  552. laydate({
  553. elem: '#endtime',
  554. event: 'focus',
  555. istime: true,
  556. format: 'YYYY-MM-DD hh:mm:ss'
  557. });
  558. laydate({
  559. elem: '#dealstarttime',
  560. event: 'focus',
  561. istime: true,
  562. format: 'YYYY-MM-DD hh:mm:ss'
  563. });
  564. laydate({
  565. elem: '#dealstrendtime',
  566. event: 'focus',
  567. istime: true,
  568. format: 'YYYY-MM-DD hh:mm:ss'
  569. });
  570. load();
  571. });
  572. //关闭录音弹出
  573. $(".gbly").click(function () {
  574. $(".lyxz").removeClass("cx");
  575. $("audio")[0].pause();
  576. });
  577. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  578. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  579. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  580. });
  581. //获取查询信息
  582. function load() {
  583. //坐席
  584. var usercodeID = "";
  585. var usercode_ = $("#ZX").val(); //坐席
  586. if (usercode_ != null) {
  587. $(usercode_).each(function (i, n) {
  588. var obj1 = "";
  589. obj1 = n + ",";
  590. usercodeID += obj1;
  591. });
  592. } else {
  593. usercodeID = "";
  594. }
  595. // 调度员
  596. var ddusercodeID = "";
  597. var ddusercode_ = $("#yardman").val(); //坐席
  598. if (ddusercode_ != null) {
  599. $(ddusercode_).each(function (i, n) {
  600. var obj2 = "";
  601. obj2 = n + ",";
  602. ddusercodeID += obj2;
  603. });
  604. } else {
  605. ddusercodeID = "";
  606. }
  607. //三方通话
  608. var threeWayCall;
  609. if ($("#dealtype").val() === "2") {
  610. threeWayCall = 1
  611. } else {
  612. threeWayCall = 0
  613. }
  614. //先销毁表格
  615. $("#orderlist").bootstrapTable("destroy");
  616. //初始化表格,动态从服务器加载数据
  617. $("#orderlist").bootstrapTable({
  618. method: "get", //使用get请求到服务器获取数据
  619. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  620. contentType: "application/x-www-form-urlencoded",
  621. striped: true, //表格显示条纹
  622. pagination: true, //启动分页
  623. pageSize: 10, //每页显示的记录数
  624. pageNumber: 1, //当前第几页
  625. pageList: [10, 20, 50, 100], //记录数可选列表
  626. search: false, //是否启用查询
  627. showColumns: false, //显示下拉框勾选要显示的列
  628. showRefresh: false, //显示刷新按钮
  629. sidePagination: "server", //表示服务端请求
  630. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  631. //设置为limit可以获取limit, offset, search, sort, order
  632. queryParamsType: "undefined",
  633. queryParams: function queryParams(params) {
  634. //设置查询参数
  635. //alert(params.pageNumber)
  636. var param = {
  637. page: params.pageNumber,
  638. pagesize: params.pageSize,
  639. workid: $("#wids").val().replace(/\s+/g, ""),
  640. state: $("#state").val(), //=工单状态
  641. type: $("#type").val(), //=工单类型
  642. //bigtype: $("#bigtype").val(), //=大类别
  643. //smalltype: $("#smalltype").val(), //=小类别
  644. key: $("#key").val(), //=关键字
  645. tel: $("#tel").val().replace(/\s+/g, ""), //=客户电话
  646. name: $("#name").val().replace(/\s+/g, ""), //=客户名称
  647. usercode: usercodeID, //=坐席工号
  648. ddusercode: ddusercodeID,
  649. keyid: $("#keyid").val(), //=关键词id
  650. source: $("#source").val(), //=来源&
  651. starttime: $("#starttime").val(), //=开始时间
  652. endtime: $("#endtime").val(), //=结束时间
  653. deptid: $("#PID").val(),
  654. type: $("#type").val(),
  655. dealtype: $("#dealtype").val(),
  656. business: threeWayCall,
  657. sourcearea: $("#sourceAreas").val(), // 区域
  658. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  659. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  660. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  661. dealstarttime: $("#dealstarttime").val(), //办理开始时间
  662. dealstrendtime: $("#dealstrendtime").val(), //办理结束时间
  663. isopen: $("#isopen").val(), // 是否公开
  664. business: $("#threeWayCall").val(), // 三方通话
  665. splituser: $("#leaderCharge").val(), // 分管领导
  666. islike: $("#islike").val(), // 查询类型
  667. dbgd: $("#whetherSupervisor").val(), // 是否督办
  668. jianhang: 3, // 多媒体
  669. token: $.cookie("token"),
  670. };
  671. return param;
  672. },
  673. onLoadSuccess: function (data) {
  674. //加载成功时执行
  675. // layer.msg("加载成功");
  676. //console.log(data);
  677. },
  678. onLoadError: function () {
  679. //加载失败时执行
  680. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  681. },
  682. });
  683. }
  684. //状态
  685. function States(val, row) {
  686. var html = "";
  687. switch (val + "") {
  688. case "0":
  689. html = "新工单";
  690. if (row.F_IsReturn == 1) {
  691. html = "新工单(回退)";
  692. }
  693. break;
  694. case "1":
  695. html = "待交办";
  696. break;
  697. case "2":
  698. html = '<span style="color:#FF0000;">待查收</span>';
  699. break;
  700. case "3":
  701. html = "退回审核中";
  702. break;
  703. case "4":
  704. html = "办理中";
  705. break;
  706. case "5":
  707. html = "延时审核";
  708. break;
  709. case "6":
  710. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  711. html = "已办未果"
  712. } else {
  713. html = "已办理";
  714. }
  715. break;
  716. case "7":
  717. html = "已回访";
  718. break;
  719. case "8":
  720. html = "重办中";
  721. break;
  722. case "9":
  723. html = "已结案";
  724. break;
  725. case "10":
  726. html = "待审核";
  727. break;
  728. case "11":
  729. html = "重办待交办";
  730. break;
  731. // case '12':
  732. // html = '待审核';
  733. // break;
  734. case "13":
  735. html = "重办驳回";
  736. break;
  737. }
  738. return html;
  739. }
  740. //音频
  741. function setCode(val) {
  742. if (val) {
  743. return (
  744. '<div class="imgs" style="cursor: pointer;">' +
  745. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  746. val +
  747. '" />' +
  748. "</div>"
  749. );
  750. } else {
  751. return "";
  752. }
  753. }
  754. //编号
  755. function serialNumber(val, row, index) {
  756. return index + 1;
  757. }
  758. // 关联工单类型
  759. function isReleaseFormatter(val, row) {
  760. if (String(val) === "2") {
  761. return "<span style='color: #e02433'>主工单</span>"
  762. } else if (String(val) === "3") {
  763. return "<span style='color: #e02433'>子工单</span>"
  764. }
  765. }
  766. function GetCont(val) {
  767. if (val) {
  768. var str = "<div ";
  769. if (val.length > 10) {
  770. str = str + ' title="' + val + '" ';
  771. val = val.substr(0, 10) + "...";
  772. }
  773. return str + ">" + val + "</div>";
  774. } else {
  775. return "";
  776. }
  777. }
  778. // 是否督办
  779. function superviseFormatter(val, row) {
  780. var arr = ["否", "是"];
  781. var str = arr[val];
  782. return str;
  783. }
  784. //操作
  785. function Dispose(val, row) {
  786. var Rows = row.Buttons;
  787. var html = "";
  788. for (var i = 0; i < Rows.length; i++) {
  789. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  790. if (html1) {
  791. html1 = html1.replace("data", val);
  792. html1 = html1.replace("isProtect", row.F_IsProtect);
  793. html1 = html1.replace("row", row.F_MainDeptId);
  794. }
  795. html += html1;
  796. }
  797. return html;
  798. }
  799. //查看详情
  800. function ckxq(str) {
  801. layer.open({
  802. type: 2,
  803. // content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  804. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  805. title: "工单详情",
  806. area: ["100%", "100%"], //宽高
  807. });
  808. }
  809. //时限
  810. function OverTime(val, row) {
  811. if (val == 1) {
  812. return (
  813. '<div class="" style="cursor: pointer;">' +
  814. '<span class="Greens">' +
  815. row.GapTime +
  816. "</span>" +
  817. "</div>"
  818. );
  819. } else if (val == 2) {
  820. return (
  821. '<div class="" style="cursor: pointer;">' +
  822. '<span class="Yellows">' +
  823. row.GapTime +
  824. "</span>" +
  825. "</div>"
  826. );
  827. } else if (val == 3) {
  828. return (
  829. '<div class="" style="cursor: pointer;">' +
  830. '<span class="Reds">' +
  831. row.GapTime +
  832. "</span>" +
  833. "</div>"
  834. );
  835. }
  836. }
  837. //办理时限
  838. function BanTime(val) {
  839. if (val) {
  840. var time = val.substring(0, val.indexOf(" "));
  841. return (
  842. '<div class="" style="cursor: pointer;">' +
  843. "<span>" +
  844. time +
  845. "</span>" +
  846. "</div>"
  847. );
  848. }
  849. }
  850. //派单
  851. function pd(str) {
  852. layer.open({
  853. type: 2,
  854. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  855. title: "办理工单",
  856. area: ["87%", "80%"], //宽高
  857. });
  858. }
  859. //处理审核
  860. function auditdeal(str) {
  861. layer.open({
  862. type: 2,
  863. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  864. title: "处理审核",
  865. area: ["80%", "80%"], //宽高
  866. });
  867. }
  868. //编辑
  869. function bj(str) {
  870. layer.open({
  871. type: 2,
  872. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  873. title: "编辑工单",
  874. area: ["96%", "80%"], //宽高
  875. });
  876. }
  877. //删除
  878. function move(str) {
  879. layer.confirm(
  880. "确定删除工单?", {
  881. btn: ["是", "否"], //按钮
  882. },
  883. function () {
  884. $.post(
  885. huayi.config.callcenter_url +
  886. "WorkOrder/DelWorkOrder", {
  887. ids: str,
  888. token: $.cookie("token"),
  889. },
  890. function (result) {
  891. result = JSON.parse(result);
  892. if (result.state.toLowerCase() == "success") {
  893. debugger;
  894. layer.msg("删除成功");
  895. $("#orderlist").bootstrapTable("refresh");
  896. }
  897. }
  898. );
  899. }
  900. );
  901. }
  902. //提交
  903. function tj(str) {
  904. layer.confirm(
  905. "确定要提交工单么?", {
  906. btn: ["确定", "取消"], //按钮
  907. },
  908. function () {
  909. //请求后台数据
  910. /*发送请求*/
  911. $.post(
  912. huayi.config.callcenter_url +
  913. "WorkOrder/SubmitWorkOrder", {
  914. ids: str,
  915. token: $.cookie("token"),
  916. },
  917. function (result) {
  918. result = JSON.parse(result);
  919. if (result.state.toLowerCase() == "success") {
  920. layer.msg("提交成功");
  921. $("#orderlist").bootstrapTable("refresh");
  922. //load();
  923. }
  924. }
  925. );
  926. }
  927. );
  928. }
  929. //交办
  930. function jb(str) {
  931. layer.open({
  932. type: 2,
  933. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  934. title: "工单交办",
  935. area: ["87%", "80%"], //宽高
  936. });
  937. }
  938. //领导批示
  939. function lader(str) {
  940. layer.open({
  941. type: 2,
  942. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  943. title: "领导批示",
  944. area: ["60%", "80%"], //宽高
  945. });
  946. }
  947. //市长批示
  948. function city(str) {
  949. layer.open({
  950. type: 2,
  951. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  952. title: "市长批示",
  953. area: ["60%", "80%"], //宽高
  954. });
  955. }
  956. //办理
  957. function bl(str, isProtect) {
  958. layer.open({
  959. type: 2,
  960. content: "../CommonHtml/banli.html?wid=" +
  961. str +
  962. "&isProtect=" +
  963. isProtect, //iframe的url,no代表不显示滚动条
  964. title: "办理工单",
  965. area: ["60%", "80%"], //宽高
  966. });
  967. }
  968. //督办
  969. function Supervision(str) {
  970. layer.open({
  971. type: 2,
  972. content: "../CommonHtml/Supervision_.html?wid=" +
  973. str +
  974. "&type=1", //iframe的url,no代表不显示滚动条
  975. title: "督办",
  976. area: ["60%", "80%"], //宽高
  977. });
  978. }
  979. //督查
  980. function Supervision_(str) {
  981. layer.open({
  982. type: 2,
  983. content: "../CommonHtml/Supervision_.html?wid=" +
  984. str +
  985. "&type=2", //iframe的url,no代表不显示滚动条
  986. title: "监察",
  987. area: ["60%", "80%"], //宽高
  988. });
  989. }
  990. //审核
  991. function audit(str) {
  992. layer.open({
  993. type: 2,
  994. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  995. title: "审核",
  996. area: ["60%", "80%"], //宽高
  997. });
  998. }
  999. //转督办
  1000. function zdb(str, row) {
  1001. layer.open({
  1002. type: 2,
  1003. content: "../CommonHtml/superTrunl.html?wid=" +
  1004. str +
  1005. "&depId=" +
  1006. row, //iframe的url,no代表不显示滚动条
  1007. title: "督办工单",
  1008. area: ["60%", "80%"], //宽高
  1009. });
  1010. }
  1011. //不督办
  1012. function ndb(str) {
  1013. layer.confirm(
  1014. "确定督办吗?", {
  1015. btn: ["是", "否"], //按钮
  1016. },
  1017. function () {
  1018. $.post(
  1019. huayi.config.callcenter_url +
  1020. "WorkOrder/RemindWorkOrder", {
  1021. workorderid: str,
  1022. type: 1,
  1023. state: 2,
  1024. token: $.cookie("token"),
  1025. },
  1026. function (result) {
  1027. result = JSON.parse(result);
  1028. if (result.state.toLowerCase() == "success") {
  1029. layer.msg("操作成功");
  1030. //load();
  1031. $("#orderlist").bootstrapTable("refresh");
  1032. }
  1033. }
  1034. );
  1035. }
  1036. );
  1037. }
  1038. //强制结案
  1039. function StrongLawsuit(str) {
  1040. layer.open({
  1041. type: 2,
  1042. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1043. title: "强制结案",
  1044. area: ["60%", "80%"], //宽高
  1045. });
  1046. }
  1047. //回退BackDtail
  1048. function BackDtail(str) {
  1049. layer.open({
  1050. type: 2,
  1051. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1052. title: "工单督办",
  1053. area: ["60%", "80%"], //宽高
  1054. });
  1055. }
  1056. //查收
  1057. function cs(str) {
  1058. layer.confirm(
  1059. "确定要查收?", {
  1060. btn: ["是", "否"], //按钮
  1061. },
  1062. function () {
  1063. $.post(
  1064. huayi.config.callcenter_url +
  1065. "WorkOrder/ReceiveWorkOrder", {
  1066. workorderid: str,
  1067. token: $.cookie("token"),
  1068. },
  1069. function (result) {
  1070. result = JSON.parse(result);
  1071. if (result.state.toLowerCase() == "success") {
  1072. layer.msg("查收成功");
  1073. //load();
  1074. $("#orderlist").bootstrapTable("refresh");
  1075. }
  1076. }
  1077. );
  1078. }
  1079. );
  1080. }
  1081. //收回
  1082. function sh(str) {
  1083. layer.confirm(
  1084. "确定要回收?", {
  1085. btn: ["是", "否"], //按钮
  1086. },
  1087. function () {
  1088. $.post(
  1089. huayi.config.callcenter_url +
  1090. "WorkOrder/TakeBackWorkOrder", {
  1091. workorderid: str,
  1092. token: $.cookie("token"),
  1093. },
  1094. function (result) {
  1095. result = JSON.parse(result);
  1096. if (result.state.toLowerCase() == "success") {
  1097. layer.msg("回收");
  1098. //load();
  1099. $("#orderlist").bootstrapTable("refresh");
  1100. }
  1101. }
  1102. );
  1103. }
  1104. );
  1105. }
  1106. //强制回收
  1107. function recycles() {
  1108. layer.confirm("确定要强制退回吗?", {
  1109. btn: ["是", "否"], //按钮
  1110. });
  1111. }
  1112. //审核退回申请
  1113. function shth(str) {
  1114. layer.open({
  1115. type: 2,
  1116. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1117. title: "审核退回申请",
  1118. area: ["60%", "80%"], //宽高
  1119. });
  1120. }
  1121. //申请延时
  1122. function ys(str) {
  1123. layer.open({
  1124. type: 2,
  1125. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1126. title: "申请延时",
  1127. area: ["60%", "80%"], //宽高
  1128. });
  1129. }
  1130. //审核申请延时
  1131. function shys(str) {
  1132. layer.open({
  1133. type: 2,
  1134. content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1135. title: "审核延时申请",
  1136. area: ["60%", "80%"], //宽高
  1137. });
  1138. }
  1139. //审核
  1140. function hf(str) {
  1141. layer.open({
  1142. type: 2,
  1143. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1144. title: "工单审核",
  1145. area: ["60%", "80%"], //宽高
  1146. });
  1147. }
  1148. //重办工单
  1149. function cb(str) {
  1150. layer.open({
  1151. type: 2,
  1152. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1153. title: "重办工单",
  1154. area: ["60%", "80%"], //宽高
  1155. });
  1156. }
  1157. //提交重办
  1158. function bhcb(str) {
  1159. //回退BackDtail
  1160. layer.open({
  1161. type: 2,
  1162. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1163. title: "驳回重办",
  1164. area: ["60%", "80%"], //宽高
  1165. });
  1166. }
  1167. //提交重办
  1168. function tjcb(str) {
  1169. layer.open({
  1170. type: 2,
  1171. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1172. title: "提交重办",
  1173. area: ["50%", "40%"], //宽高
  1174. });
  1175. // layer.confirm('确认提交重办吗?', {
  1176. // btn: ['是', '否'] //按钮
  1177. // }, function () {
  1178. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  1179. // ids: str,
  1180. // "token": $.cookie("token")
  1181. // }, function(result) {
  1182. // result = JSON.parse(result);
  1183. // if(result.state.toLowerCase() == "success") {
  1184. // layer.msg("操作成功");
  1185. // //load();
  1186. // $("#orderlist").bootstrapTable('refresh');
  1187. // }
  1188. // })
  1189. // });
  1190. }
  1191. //结案
  1192. function Lawsuit(str) {
  1193. layer.open({
  1194. type: 2,
  1195. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1196. title: "诉求单结案",
  1197. area: ["60%", "80%"], //宽高
  1198. });
  1199. }
  1200. //转督办
  1201. function zdb(str, row) {
  1202. layer.open({
  1203. type: 2,
  1204. content: "../CommonHtml/superTrunl.html?wid=" + str,
  1205. title: "督办工单",
  1206. area: ["60%", "80%"], //宽高
  1207. });
  1208. }
  1209. //退回
  1210. function returnRedo(str) {
  1211. layer.open({
  1212. type: 2,
  1213. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1214. title: "退回",
  1215. area: ["50%", "40%"], //宽高
  1216. });
  1217. }
  1218. //退回
  1219. function returnAuditor(str) {
  1220. layer.open({
  1221. type: 2,
  1222. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1223. title: "退回",
  1224. area: ["50%", "40%"], //宽高
  1225. });
  1226. }
  1227. //修改
  1228. function editProcessingResult(str) {
  1229. layer.open({
  1230. type: 2,
  1231. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1232. title: "修改",
  1233. area: ["50%", "50%"], //宽高
  1234. });
  1235. }
  1236. //上传文件
  1237. function upload() {
  1238. if (document.getElementById("upFile").files.length > 0) {
  1239. var formData = new FormData();
  1240. formData.append(
  1241. "upFile",
  1242. document.getElementById("upFile").files[0]
  1243. );
  1244. formData.append("token", $.cookie("token"));
  1245. $.ajax({
  1246. url: huayi.config.callcenter_url +
  1247. "/WorkOrder/UploadFile",
  1248. type: "POST",
  1249. data: formData,
  1250. /**
  1251. *必须false才会自动加上正确的Content-Type
  1252. */
  1253. contentType: false,
  1254. /**
  1255. * 必须false才会避开jQuery对 formdata 的默认处理
  1256. * XMLHttpRequest会对 formdata 进行正确的处理
  1257. */
  1258. processData: false,
  1259. success: function (result) {
  1260. document.getElementById(
  1261. "upFile"
  1262. ).outerHTML = document.getElementById(
  1263. "upFile"
  1264. ).outerHTML;
  1265. $("#upFile").change(function () {
  1266. upload();
  1267. });
  1268. var r = $.parseJSON(result);
  1269. if (r.state.toLowerCase() == "success") {
  1270. $(".fjnr").text(r.data);
  1271. $("#scfj").show();
  1272. }
  1273. },
  1274. });
  1275. } else {
  1276. layer.confirm("请上传文件!", {
  1277. btn: ["确定"],
  1278. });
  1279. }
  1280. }
  1281. //来源
  1282. function LY(obj) {
  1283. obj.empty();
  1284. obj.append(
  1285. '<option selected="selected" value="">请选择</option>'
  1286. );
  1287. $.getJSON(
  1288. huayi.config.callcenter_url +
  1289. "Dictionary/GetDicValueListById", {
  1290. token: $.cookie("token"),
  1291. id: 1,
  1292. },
  1293. function (data) {
  1294. if (data.state.toLowerCase() == "success") {
  1295. var content = data.data;
  1296. $(content).each(function (i, n) {
  1297. $(
  1298. "<option value='" +
  1299. n.F_ValueId +
  1300. "'>" +
  1301. n.F_Value +
  1302. "</option>"
  1303. ).appendTo(obj);
  1304. });
  1305. }
  1306. }
  1307. );
  1308. }
  1309. //类别
  1310. function LB(obj) {
  1311. obj.empty();
  1312. obj.append(
  1313. '<option selected="selected" value="">请选择</option>'
  1314. );
  1315. $.getJSON(
  1316. huayi.config.callcenter_url +
  1317. "Dictionary/GetDicValueListById", {
  1318. token: $.cookie("token"),
  1319. id: 2,
  1320. },
  1321. function (data) {
  1322. if (data.state.toLowerCase() == "success") {
  1323. var content = data.data;
  1324. $(content).each(function (i, n) {
  1325. $(
  1326. "<option value='" +
  1327. n.F_ValueId +
  1328. "'>" +
  1329. n.F_Value +
  1330. "</option>"
  1331. ).appendTo(obj);
  1332. });
  1333. }
  1334. }
  1335. );
  1336. }
  1337. // 主题
  1338. function ZT(obj) {
  1339. obj.empty();
  1340. obj.append(
  1341. '<option selected="selected" value="">请选择</option>'
  1342. );
  1343. $.getJSON(
  1344. huayi.config.callcenter_url +
  1345. "Dictionary/GetDicValueListById", {
  1346. token: $.cookie("token"),
  1347. id: 3,
  1348. },
  1349. function (data) {
  1350. if (data.state.toLowerCase() == "success") {
  1351. var content = data.data;
  1352. $(content).each(function (i, n) {
  1353. $(
  1354. "<option value='" +
  1355. n.F_ValueId +
  1356. "'>" +
  1357. n.F_Value +
  1358. "</option>"
  1359. ).appendTo(obj);
  1360. });
  1361. }
  1362. }
  1363. );
  1364. }
  1365. function tree() {
  1366. $.get(
  1367. huayi.config.callcenter_url + "Department/GetDeptList", {
  1368. token: $.cookie("token"),
  1369. // "pid": pid
  1370. },
  1371. function (result) {
  1372. result = $.parseJSON(result);
  1373. $.fn.zTree.init(
  1374. $("#addTreeDemo"),
  1375. setting1,
  1376. result.data
  1377. ); //实例化树形图
  1378. }
  1379. );
  1380. }
  1381. var setting1 = {
  1382. data: {
  1383. key: {
  1384. name: "F_DeptName",
  1385. },
  1386. simpleData: {
  1387. enable: true,
  1388. idKey: "F_DeptId",
  1389. pIdKey: "F_PartentId",
  1390. rootPId: 0,
  1391. },
  1392. },
  1393. callback: {
  1394. onClick: zTreeOnClick,
  1395. },
  1396. };
  1397. function zTreeOnClick(event, treeId, treeNode) {
  1398. if (treeNode.level >= 1) {
  1399. $(".inps").val(treeNode.F_DeptName);
  1400. $("#PID").val(treeNode.F_DeptId);
  1401. $("#Dpment").val(treeNode.F_DeptId);
  1402. $(".Cleans").show();
  1403. }
  1404. }
  1405. function Close() {
  1406. $(".lyxz").removeClass("cx");
  1407. if ($("audio").length > 0) {
  1408. $("audio")[0].pause();
  1409. }
  1410. }
  1411. </script>
  1412. </body>
  1413. </html>