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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已结案列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">已办结</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="wjstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="wjendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th>是否公开:</th>
  121. <td>
  122. <select class="form-control Min-width" id="isopen">
  123. <option value="">请选择</option>
  124. <option value="0">否</option>
  125. <option value="1">是</option>
  126. </select>
  127. </td>
  128. </tr>
  129. <tr>
  130. <th>反映类别:</th>
  131. <td class="reflectCategory-wrapper">
  132. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  133. <i class="CleansReactionCategory fa fa-close"></i>
  134. <input type="hidden" id="keyid" />
  135. <div class="reflectCategoryList-wrapper">
  136. <ul id="reflectCategoryList">
  137. </ul>
  138. </div>
  139. </td>
  140. <th><span class="nameJustified">交办人:</span></th>
  141. <td>
  142. <select id="assignUser" name="select" class="selectpicker show-tick form-control" data-live-search="true">
  143. <option value="">请选择</option>
  144. </select>
  145. </td>
  146. <th>分管领导:</th>
  147. <td>
  148. <select id="leaderCharge" class="form-control Min-width" name="select">
  149. <option value="">
  150. 请选择
  151. </option>
  152. <option value="省长">
  153. 省长
  154. </option>
  155. <option value="市长">
  156. 市长
  157. </option>
  158. </select>
  159. </td>
  160. </tr>
  161. <tr>
  162. <th>是否督办:</th>
  163. <td>
  164. <select id="whetherSupervisor" class="form-control" name="select">
  165. <option value="">
  166. 请选择
  167. </option>
  168. <option value="1">
  169. </option>
  170. <option value="0">
  171. </option>
  172. </select>
  173. </td>
  174. <th>回访满意度:</th>
  175. <td>
  176. <select id="issatisfie" class="form-control" name="select">
  177. <option value="">
  178. 请选择
  179. </option>
  180. <option value="0">
  181. 不满意
  182. </option>
  183. <option value="1">
  184. 满意
  185. </option>
  186. </select>
  187. </td>
  188. </tr>
  189. </table>
  190. </div>
  191. </div>
  192. <div>
  193. <div style="width: 100%;padding: 10px;">
  194. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  195. data-pagination="true">
  196. <thead>
  197. <tr>
  198. <!-- <th data-checkbox="true"></th> -->
  199. <th data-formatter="serialNumber" data-align="center">
  200. 序号
  201. </th>
  202. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  203. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  204. <th data-field="DeptName" data-align="center">承办单位</th>
  205. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  206. <th data-field="UserName" data-align="center">受理人</th>
  207. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  208. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  209. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  210. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  211. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  212. </tr>
  213. </thead>
  214. <tbody class="list"></tbody>
  215. </table>
  216. </div>
  217. </div>
  218. </div>
  219. </div>
  220. <!--下载框-->
  221. <div class="t-shade lyxz">
  222. <div class="shade_k">
  223. <div class="shade_title">
  224. <span>录音播放与下载<srong class="cknum"></srong></span>
  225. <span class="setwin gbly"><a>x</a></span>
  226. </div>
  227. <div class="shade_content">
  228. <div class="Ly_box audiojs">
  229. </div>
  230. </div>
  231. </div>
  232. </div>
  233. <input type="hidden" id="PID" />
  234. <input type="hidden" id="Dpment" />
  235. </div>
  236. <script src="../js/layui/layui.js"></script>
  237. <script src="../js/bootstrap-select.js"></script>
  238. <script src="../css/laydate/laydate.js"></script>
  239. <script src="../My97DatePicker/WdatePicker.js"></script>
  240. <script src="../js/zTree/jquery.ztree.core.js"></script>
  241. <script src="../js/search/screen.js"></script>
  242. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  243. <script>
  244. var wid = helper.request.queryString("states");
  245. if (wid) {
  246. $("#state").val(wid);
  247. }
  248. $(document).ready(function () {
  249. load();
  250. // 获取交办人
  251. getMultimediaPersonnel($("#assignUser"))
  252. laydate.skin('blue');
  253. laydate({
  254. elem: '#wjstarttime',
  255. event: 'focus'
  256. });
  257. laydate({
  258. elem: '#wjendtime',
  259. event: 'focus'
  260. });
  261. });
  262. //关闭录音弹出
  263. $(".gbly").click(function () {
  264. $(".lyxz").removeClass("cx");
  265. $('audio')[0].pause();
  266. });
  267. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  268. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  269. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  270. });
  271. //获取查询信息
  272. function load() {
  273. //坐席
  274. var usercodeID = "";
  275. var usercode_ = $("#ZX").val(); //坐席
  276. if (usercode_ != null) {
  277. $(usercode_).each(function (i, n) {
  278. var obj1 = '';
  279. obj1 = n + ",";
  280. usercodeID += obj1;
  281. })
  282. } else {
  283. usercodeID = ""
  284. }
  285. // 调度员
  286. var ddusercodeID = "";
  287. var ddusercode_ = $("#yardman").val(); //坐席
  288. if (ddusercode_ != null) {
  289. $(ddusercode_).each(function (i, n) {
  290. var obj2 = '';
  291. obj2 = n + ",";
  292. ddusercodeID += obj2;
  293. })
  294. } else {
  295. ddusercodeID = ""
  296. }
  297. //先销毁表格
  298. $('#orderlist').bootstrapTable('destroy');
  299. //初始化表格,动态从服务器加载数据
  300. $("#orderlist").bootstrapTable({
  301. method: "get", //使用get请求到服务器获取数据
  302. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  303. contentType: "application/x-www-form-urlencoded",
  304. striped: true, //表格显示条纹
  305. pagination: true, //启动分页
  306. pageSize: 10, //每页显示的记录数
  307. pageNumber: 1, //当前第几页
  308. pageList: [10, 20, 50, 100], //记录数可选列表
  309. search: false, //是否启用查询
  310. showColumns: false, //显示下拉框勾选要显示的列
  311. showRefresh: false, //显示刷新按钮
  312. sidePagination: "server", //表示服务端请求
  313. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  314. //设置为limit可以获取limit, offset, search, sort, order
  315. queryParamsType: "undefined",
  316. queryParams: function queryParams(params) { //设置查询参数
  317. var param = {
  318. page: params.pageNumber,
  319. pagesize: params.pageSize,
  320. workid: $("#wids").val(),
  321. state: $("#state").val(), //=工单状态
  322. type: $("#type").val(), //=工单类型
  323. bigtype: $("#bigtype").val(), //=大类别
  324. smalltype: $("#smalltype").val(), //=小类别
  325. key: $("#key").val(), //=关键字
  326. tel: $("#tel").val(), //=客户电话
  327. name: $("#name").val(), //=客户名称
  328. usercode: usercodeID, //=坐席工号
  329. ddusercode: ddusercodeID,
  330. keyid: $("#keyid").val(), //=关键词id
  331. source: $("#source").val(), //=来源&
  332. //starttime: $("#starttime").val(), //=开始时间
  333. //endtime: $("#endtime").val(), //=结束时间
  334. wjstarttime: $("#wjstarttime").val(), //=开始时间
  335. wjendtime: $("#wjendtime").val(), //=结束时间
  336. deptid: $("#PID").val(),
  337. type: $("#type").val(),
  338. tab: 5, //待处理
  339. sourcearea: $('#sourceAreas').val(), //区域
  340. dealtype: $("#dealtype").val(),
  341. Issatisfie: $("#Issatisfie").val(),
  342. isopen: $("#isopen").val(), // 是否公开
  343. jianhang: 1, // 多媒体
  344. splituser: $("#leaderCharge").val(), // 分管领导
  345. assignUser: $("#assignUser").val(), // 交办人
  346. isdb: $("#whetherSupervisor").val(), // 是否督办
  347. issatisfie: $("#issatisfie").val(), // 回访满意度
  348. //F_IsSatisfie: $("#F_IsSatisfie").val(),
  349. token: $.cookie("token")
  350. };
  351. return param;
  352. },
  353. onLoadSuccess: function (data) { //加载成功时执行
  354. // layer.msg("加载成功");
  355. //console.log(data);
  356. },
  357. onLoadError: function () { //加载失败时执行
  358. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  359. }
  360. });
  361. }
  362. //状态
  363. function States(val, row) {
  364. var html = '';
  365. switch (val + '') {
  366. case '0':
  367. html = '新工单';
  368. if (row.F_IsReturn == 1) {
  369. html = '新工单(回退)';
  370. }
  371. break;
  372. case '1':
  373. html = '待交办';
  374. break;
  375. case '2':
  376. html = '待查收';
  377. break;
  378. case '3':
  379. html = '退回审核中';
  380. break;
  381. case '4':
  382. html = '办理中';
  383. break;
  384. case '5':
  385. html = '延时审核';
  386. break;
  387. case '6':
  388. html = '已办理';
  389. break;
  390. case '7':
  391. html = '已回访';
  392. break;
  393. case '8':
  394. html = '重办中';
  395. break;
  396. case '9':
  397. html = '已结案';
  398. break;
  399. case '10':
  400. html = '待审核';
  401. break;
  402. case '11':
  403. html = '重办待交办';
  404. break;
  405. // case '12':
  406. // html = '待审核';
  407. // break;
  408. case '13':
  409. html = '重办驳回';
  410. break;
  411. }
  412. return html;
  413. }
  414. //时限
  415. function OverTime(val, row) {
  416. if (val == 1) {
  417. return '<div class="" style="cursor: pointer;">' +
  418. '<span class="Greens">' + row.GapTime + '</span>' +
  419. '</div>';
  420. } else if (val == 2) {
  421. return '<div class="" style="cursor: pointer;">' +
  422. '<span class="Yellows">' + row.GapTime + '</span>' +
  423. '</div>';
  424. } else if (val == 3) {
  425. return '<div class="" style="cursor: pointer;">' +
  426. '<span class="Reds">' + row.GapTime + '</span>' +
  427. '</div>';
  428. }
  429. }
  430. //办理时限
  431. function BanTime(val) {
  432. if (val) {
  433. var time = val.substring(0, val.indexOf(' '));
  434. return '<div class="" style="cursor: pointer;">' +
  435. '<span>' + time + '</span>' +
  436. '</div>';
  437. }
  438. }
  439. //音频
  440. function setCode(val) {
  441. if (val) {
  442. return '<div class="imgs" style="cursor: pointer;">' +
  443. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  444. '</div>';
  445. } else {
  446. return '';
  447. }
  448. }
  449. //编号
  450. function serialNumber(val, row, index) {
  451. return index + 1;
  452. }
  453. function GetCont(val) {
  454. if (val) {
  455. var str = '<div '
  456. if (val.length > 10) {
  457. str = str + ' title="' + val + '" ';
  458. val = val.substr(0, 10) + "...";
  459. }
  460. return str + '>' + val + '</div>';
  461. } else {
  462. return '';
  463. }
  464. }
  465. //操作
  466. function Dispose(val, row) {
  467. var Rows = row.Buttons;
  468. var html = '';
  469. for (var i = 0; i < Rows.length; i++) {
  470. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  471. if (html1) {
  472. html1 = html1.replace("data", val);
  473. }
  474. html += html1;
  475. }
  476. return html;
  477. }
  478. //编辑
  479. function bj(str) {
  480. layer.open({
  481. type: 2,
  482. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  483. title: '编辑工单',
  484. area: ['96%', '85%'], //宽高
  485. });
  486. }
  487. //删除
  488. function move(str) {
  489. layer.confirm('确定删除工单?', {
  490. btn: ['是', '否'] //按钮
  491. }, function () {
  492. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  493. ids: str,
  494. token: $.cookie("token")
  495. }, function (result) {
  496. result = JSON.parse(result);
  497. if (result.state.toLowerCase() == "success") {
  498. layer.msg("删除成功");
  499. load();
  500. }
  501. })
  502. });
  503. }
  504. //提交
  505. function tj(str) {
  506. layer.confirm('确定要提交工单么?', {
  507. btn: ['确定', '取消'] //按钮
  508. }, function () {
  509. //请求后台数据
  510. /*发送请求*/
  511. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  512. ids: str,
  513. token: $.cookie("token")
  514. }, function (result) {
  515. result = JSON.parse(result);
  516. if (result.state.toLowerCase() == "success") {
  517. layer.msg("提交成功");
  518. load();
  519. }
  520. })
  521. });
  522. }
  523. //交办
  524. function jb(str) {
  525. layer.open({
  526. type: 2,
  527. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  528. title: '工单交办',
  529. area: ['87%', '80%'], //宽高
  530. });
  531. }
  532. //领导批示
  533. function lader(str) {
  534. layer.open({
  535. type: 2,
  536. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  537. title: '领导批示',
  538. area: ['60%', '80%'], //宽高
  539. });
  540. }
  541. //市长批示
  542. function city(str) {
  543. layer.open({
  544. type: 2,
  545. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  546. title: '领导批示',
  547. area: ['60%', '80%'], //宽高
  548. });
  549. }
  550. //办理
  551. function bl(str) {
  552. layer.open({
  553. type: 2,
  554. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  555. title: '办理工单',
  556. area: ['60%', '80%'], //宽高
  557. });
  558. }
  559. //督办
  560. function Supervision(str) {
  561. layer.open({
  562. type: 2,
  563. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  564. title: '督办',
  565. area: ['60%', '80%'], //宽高
  566. });
  567. }
  568. //督查
  569. function Supervision_(str) {
  570. layer.open({
  571. type: 2,
  572. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  573. title: '监察',
  574. area: ['60%', '80%'], //宽高
  575. });
  576. }
  577. //强制结案
  578. function StrongLawsuit(str) {
  579. layer.open({
  580. type: 2,
  581. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  582. title: '强制结案',
  583. area: ['60%', '80%'], //宽高
  584. });
  585. }
  586. //回退BackDtail
  587. function BackDtail(str) {
  588. layer.open({
  589. type: 2,
  590. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  591. title: '工单回退',
  592. area: ['60%', '80%'], //宽高
  593. });
  594. }
  595. //查收
  596. function cs(str) {
  597. layer.confirm('确定要查收?', {
  598. btn: ['是', '否'] //按钮
  599. }, function () {
  600. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  601. workorderid: str,
  602. token: $.cookie("token")
  603. }, function (result) {
  604. result = JSON.parse(result);
  605. if (result.state.toLowerCase() == "success") {
  606. layer.msg("查收成功");
  607. load();
  608. }
  609. })
  610. });
  611. }
  612. //收回
  613. function sh(str) {
  614. layer.confirm('确定要回收?', {
  615. btn: ['是', '否'] //按钮
  616. }, function () {
  617. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  618. workorderid: str,
  619. token: $.cookie("token")
  620. }, function (result) {
  621. result = JSON.parse(result);
  622. if (result.state.toLowerCase() == "success") {
  623. layer.msg("回收");
  624. load();
  625. }
  626. })
  627. });
  628. }
  629. //强制回收
  630. function recycles() {
  631. layer.confirm('确定要强制退回吗?', {
  632. btn: ['是', '否'] //按钮
  633. });
  634. }
  635. //退回申请
  636. function th(str) {
  637. layer.open({
  638. type: 2,
  639. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  640. title: '申请退回工单',
  641. area: ['60%', '80%'], //宽高
  642. });
  643. }
  644. //审核退回申请
  645. function shth(str) {
  646. layer.open({
  647. type: 2,
  648. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  649. title: '审核退回申请',
  650. area: ['60%', '80%'], //宽高
  651. });
  652. }
  653. //办理
  654. // function th(str) {
  655. // layer.open({
  656. // type: 2,
  657. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  658. // title: '办理工单',
  659. // area: ['35%', '30%'], //宽高
  660. // });
  661. // }
  662. //申请延时
  663. function ys(str) {
  664. layer.open({
  665. type: 2,
  666. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  667. title: '申请延时',
  668. area: ['60%', '80%'], //宽高
  669. });
  670. }
  671. //审核申请延时
  672. function shys(str) {
  673. layer.open({
  674. type: 2,
  675. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  676. title: '审核延时申请',
  677. area: ['60%', '80%'], //宽高
  678. });
  679. }
  680. //诉求回访
  681. function hf(str) {
  682. layer.open({
  683. type: 2,
  684. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  685. title: '工单回访',
  686. area: ['60%', '80%'], //宽高
  687. });
  688. }
  689. //重办工单
  690. function cb(str) {
  691. layer.open({
  692. type: 2,
  693. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  694. title: '重办工单',
  695. area: ['60%', '80%'], //宽高
  696. });
  697. }
  698. //结案
  699. function Lawsuit(str) {
  700. layer.open({
  701. type: 2,
  702. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  703. title: '诉求单结案',
  704. area: ['60%', '80%'], //宽高
  705. });
  706. }
  707. //提交重办
  708. function tjcb(str) {
  709. layer.open({
  710. type: 2,
  711. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  712. title: "提交重办",
  713. area: ["50%", "40%"], //宽高
  714. });
  715. // layer.confirm('确认提交重办吗?', {
  716. // btn: ['是', '否'] //按钮
  717. // }, function () {
  718. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  719. // ids: str,
  720. // "token": $.cookie("token")
  721. // }, function(result) {
  722. // result = JSON.parse(result);
  723. // if(result.state.toLowerCase() == "success") {
  724. // layer.msg("操作成功");
  725. // //load();
  726. // $("#orderlist").bootstrapTable('refresh');
  727. // }
  728. // })
  729. // });
  730. }
  731. //退回
  732. function returnAuditor(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: "退回",
  737. area: ["50%", "40%"], //宽高
  738. });
  739. }
  740. //修改
  741. function editProcessingResult(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  745. title: "修改",
  746. area: ["50%", "50%"], //宽高
  747. });
  748. }
  749. $('.Appeal').click(function () {
  750. layer.open({
  751. type: 2,
  752. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  753. title: '新增诉求',
  754. area: ['85%', '80%'], //宽高
  755. });
  756. })
  757. //上传文件
  758. function upload() {
  759. if (document.getElementById("upFile").files.length > 0) {
  760. var formData = new FormData();
  761. formData.append("upFile", document.getElementById("upFile").files[0]);
  762. formData.append("token", $.cookie("token"));
  763. $.ajax({
  764. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  765. type: "POST",
  766. data: formData,
  767. /**
  768. *必须false才会自动加上正确的Content-Type
  769. */
  770. contentType: false,
  771. /**
  772. * 必须false才会避开jQuery对 formdata 的默认处理
  773. * XMLHttpRequest会对 formdata 进行正确的处理
  774. */
  775. processData: false,
  776. success: function (result) {
  777. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  778. .outerHTML;
  779. $("#upFile").change(function () {
  780. upload();
  781. });
  782. var r = $.parseJSON(result);
  783. if (r.state.toLowerCase() == "success") {
  784. $(".fjnr").text(r.data);
  785. $("#scfj").show();
  786. }
  787. }
  788. });
  789. } else {
  790. layer.confirm('请上传文件!', {
  791. btn: ['确定']
  792. });
  793. }
  794. }
  795. //来源
  796. function LY(obj) {
  797. obj.empty();
  798. obj.append('<option selected="selected" value="">请选择</option>');
  799. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  800. "token": $.cookie("token"),
  801. id: 1
  802. }, function (data) {
  803. if (data.state.toLowerCase() == "success") {
  804. var content = data.data;
  805. $(content).each(function (i, n) {
  806. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  807. obj);
  808. })
  809. }
  810. })
  811. }
  812. //类别
  813. function LB(obj) {
  814. obj.empty();
  815. obj.append('<option selected="selected" value="">请选择</option>');
  816. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  817. "token": $.cookie("token"),
  818. id: 2
  819. }, function (data) {
  820. if (data.state.toLowerCase() == "success") {
  821. var content = data.data;
  822. $(content).each(function (i, n) {
  823. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  824. obj);
  825. })
  826. }
  827. })
  828. }
  829. // 主题
  830. function ZT(obj) {
  831. obj.empty();
  832. obj.append('<option selected="selected" value="">请选择</option>');
  833. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  834. "token": $.cookie("token"),
  835. id: 3
  836. }, function (data) {
  837. if (data.state.toLowerCase() == "success") {
  838. var content = data.data;
  839. $(content).each(function (i, n) {
  840. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  841. obj);
  842. })
  843. }
  844. })
  845. }
  846. function tree() {
  847. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  848. "token": $.cookie("token"),
  849. // "pid": pid
  850. }, function (result) {
  851. result = $.parseJSON(result);
  852. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  853. });
  854. }
  855. var setting1 = {
  856. data: {
  857. key: {
  858. name: "F_DeptName"
  859. },
  860. simpleData: {
  861. enable: true,
  862. idKey: "F_DeptId",
  863. pIdKey: "F_PartentId",
  864. rootPId: 0
  865. }
  866. },
  867. callback: {
  868. onClick: zTreeOnClick
  869. }
  870. };
  871. function zTreeOnClick(event, treeId, treeNode) {
  872. if (treeNode.level >= 1) {
  873. $('.inps').val(treeNode.F_DeptName);
  874. $("#PID").val(treeNode.F_DeptId);
  875. $("#Dpment").val(treeNode.F_DeptName);
  876. $(".Cleans").show();
  877. }
  878. };
  879. $(".exportFile").click(function () {
  880. var usercode_ = $("#ZX").val(); //坐席
  881. if (usercode_ != null) {
  882. $(usercode_).each(function (i, n) {
  883. var obj1 = "";
  884. obj1 = n + ",";
  885. usercodeID += obj1;
  886. });
  887. } else {
  888. usercodeID = "";
  889. }
  890. // 调度员
  891. var ddusercodeID = "";
  892. var ddusercode_ = $("#yardman").val(); //坐席
  893. if (ddusercode_ != null) {
  894. $(ddusercode_).each(function (i, n) {
  895. var obj2 = "";
  896. obj2 = n + ",";
  897. ddusercodeID += obj2;
  898. });
  899. } else {
  900. ddusercodeID = "";
  901. }
  902. var workid = $("#wids").val()
  903. var key = $("#key").val() //=关键字
  904. var tel = $("#tel").val() //=客户电话
  905. var name = $("#name").val() //=客户名称
  906. var usercode = usercodeID //=坐席工号
  907. var ddusercode = ddusercodeID
  908. var source = $("#source").val() //=来源&
  909. var wjstarttime = $("#wjstarttime").val() //=开始时间
  910. var wjendtime = $("#wjendtime").val() //=结束时间
  911. var deptid = $("#PID").val()
  912. var type = $("#type").val() //=工单类型
  913. var bigtype = $("#bigtype").val()
  914. var smalltype = $("#smalltype").val() //=小类别
  915. var sourcearea = $("#sourceAreas").val() //区域
  916. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  917. var tab = 5;
  918. var keyid = $("#keyid").val() //=关键词id
  919. var dealtype = $("#dealtype").val()
  920. //var F_IsSatisfie = $("#F_IsSatisfie").val()
  921. var Issatisfie = $("#Issatisfie").val()
  922. var isopen = $("#isopen").val() // 是否公开
  923. var assignUser = $("#assignUser").val() // 交办人
  924. var splituser = $("#leaderCharge").val() // 分管领导
  925. var isdb = $("#whetherSupervisor").val() // 是否督办
  926. var issatisfie = $("#issatisfie").val() // 回访满意度
  927. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  928. // + "&F_IsSatisfie=" + F_IsSatisfie
  929. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  930. "&tel=" +
  931. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  932. source +
  933. "&wjstarttime=" + wjstarttime + "&wjendtime=" + wjendtime + "&deptid=" + deptid +
  934. "&sourcearea=" +
  935. sourcearea +
  936. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&dealtype=" +
  937. dealtype + "&Issatisfie=" + Issatisfie + "&isopen=" + isopen + "&splituser=" + splituser + "&assignUser=" + assignUser + "&isdb=" + isdb + "&issatisfie=" + issatisfie + "&jianhang=1" + "&isdc=1";
  938. window.location.href = url;
  939. })
  940. </script>
  941. </body>
  942. </html>