No Description

WorkDCDelayed.html 40KB

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950515253545556575859606162636465666768697071727374757677787980818283848586878889909192939495969798991001011021031041051061071081091101111121131141151161171181191201211221231241251261271281291301311321331341351361371381391401411421431441451461471481491501511521531541551561571581591601611621631641651661671681691701711721731741751761771781791801811821831841851861871881891901911921931941951961971981992002012022032042052062072082092102112122132142152162172182192202212222232242252262272282292302312322332342352362372382392402412422432442452462472482492502512522532542552562572582592602612622632642652662672682692702712722732742752762772782792802812822832842852862872882892902912922932942952962972982993003013023033043053063073083093103113123133143153163173183193203213223233243253263273283293303313323333343353363373383393403413423433443453463473483493503513523533543553563573583593603613623633643653663673683693703713723733743753763773783793803813823833843853863873883893903913923933943953963973983994004014024034044054064074084094104114124134144154164174184194204214224234244254264274284294304314324334344354364374384394404414424434444454464474484494504514524534544554564574584594604614624634644654664674684694704714724734744754764774784794804814824834844854864874884894904914924934944954964974984995005015025035045055065075085095105115125135145155165175185195205215225235245255265275285295305315325335345355365375385395405415425435445455465475485495505515525535545555565575585595605615625635645655665675685695705715725735745755765775785795805815825835845855865875885895905915925935945955965975985996006016026036046056066076086096106116126136146156166176186196206216226236246256266276286296306316326336346356366376386396406416426436446456466476486496506516526536546556566576586596606616626636646656666676686696706716726736746756766776786796806816826836846856866876886896906916926936946956966976986997007017027037047057067077087097107117127137147157167177187197207217227237247257267277287297307317327337347357367377387397407417427437447457467477487497507517527537547557567577587597607617627637647657667677687697707717727737747757767777787797807817827837847857867877887897907917927937947957967977987998008018028038048058068078088098108118128138148158168178188198208218228238248258268278288298308318328338348358368378388398408418428438448458468478488498508518528538548558568578588598608618628638648658668678688698708718728738748758768778788798808818828838848858868878888898908918928938948958968978988999009019029039049059069079089099109119129139149159169179189199209219229239249259269279289299309319329339349359369379389399409419429439449459469479489499509519529539549559569579589599609619629639649659669679689699709719729739749759769779789799809819829839849859869879889899909919929939949959969979989991000100110021003100410051006100710081009101010111012101310141015101610171018101910201021102210231024102510261027102810291030
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已延时待办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">已延时待办理</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td>
  83. <th>反映区域:</th>
  84. <td>
  85. <select name="" id="sourceAreas" class="form-control Min-width">
  86. </select>
  87. <botton class="btns exportFile">导出</botton>
  88. </td>
  89. </tr>
  90. <tr>
  91. <th>承办单位:</th>
  92. <td style="position: relative;">
  93. <div class="inpBox">
  94. <input type="text" class="inps" />
  95. <i class="Cleans fa fa-close"></i>
  96. <i class="xl xl_one"></i>
  97. <div class="addTree xlAdd">
  98. <ul id="addTreeDemo" class="ztree"></ul>
  99. </div>
  100. </div>
  101. <div class="selDpart1">
  102. <ul id="sponsor">
  103. </ul>
  104. </div>
  105. </td>
  106. <th>来电类型:</th>
  107. <td>
  108. <select class="form-control" id="type">
  109. </select>
  110. </td>
  111. <th></th>
  112. <td style="text-align: center;">
  113. </td>
  114. </tr>
  115. </table>
  116. </div>
  117. </div>
  118. <div>
  119. <div style="width: 100%; padding: 10px">
  120. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  121. data-pagination="true">
  122. <thead>
  123. <tr>
  124. <th data-formatter="serialNumber" data-align="center">
  125. 序号
  126. </th>
  127. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  128. 工单单号
  129. </th>
  130. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  131. 诉求标题
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <!-- <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th> -->
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  146. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  147. 时限
  148. </th>
  149. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  150. 办理时限
  151. </th>
  152. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  153. 操作
  154. </th>
  155. </tr>
  156. </thead>
  157. <tbody class="list"></tbody>
  158. </table>
  159. </div>
  160. </div>
  161. </div>
  162. </div>
  163. <!--下载框-->
  164. <div class="t-shade lyxz">
  165. <div class="shade_k">
  166. <div class="shade_title">
  167. <span>录音播放与下载<srong class="cknum"></srong></span>
  168. <span class="setwin gbly"><a>x</a></span>
  169. </div>
  170. <div class="shade_content">
  171. <div class="Ly_box audiojs"></div>
  172. </div>
  173. </div>
  174. </div>
  175. <input type="hidden" id="PID" />
  176. <input type="hidden" id="Dpment" />
  177. </div>
  178. <script src="../js/layui/layui.js"></script>
  179. <script src="../js/bootstrap-select.js"></script>
  180. <script src="../css/laydate/laydate.js"></script>
  181. <script src="../My97DatePicker/WdatePicker.js"></script>
  182. <script src="../js/zTree/jquery.ztree.core.js"></script>
  183. <script src="../js/search/screen.js"></script>
  184. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  185. <script>
  186. var wid = helper.request.queryString("states");
  187. if (wid) {
  188. $("#state").val(wid);
  189. }
  190. $(document).ready(function () {
  191. load();
  192. laydate.skin("blue");
  193. laydate({
  194. elem: "#starttime",
  195. event: "focus",
  196. istime: true,
  197. format: 'YYYY-MM-DD hh:mm:ss'
  198. });
  199. laydate({
  200. elem: "#endtime",
  201. event: "focus",
  202. istime: true,
  203. format: 'YYYY-MM-DD hh:mm:ss'
  204. });
  205. });
  206. //关闭录音弹出
  207. $(".gbly").click(function () {
  208. $(".lyxz").removeClass("cx");
  209. $("audio")[0].pause();
  210. });
  211. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  212. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  213. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  214. });
  215. //获取查询信息
  216. function load() {
  217. //坐席
  218. var usercodeID = "";
  219. var usercode_ = $("#ZX").val(); //坐席
  220. if (usercode_ != null) {
  221. $(usercode_).each(function (i, n) {
  222. var obj1 = "";
  223. obj1 = n + ",";
  224. usercodeID += obj1;
  225. });
  226. } else {
  227. usercodeID = "";
  228. }
  229. //调度员
  230. var ddusercodeID = "";
  231. var ddusercode_ = $("#yardman").val(); //坐席
  232. if (ddusercode_ != null) {
  233. $(ddusercode_).each(function (i, n) {
  234. var obj2 = "";
  235. obj2 = n + ",";
  236. ddusercodeID += obj2;
  237. });
  238. } else {
  239. ddusercodeID = "";
  240. }
  241. //先销毁表格
  242. $("#orderlist").bootstrapTable("destroy");
  243. //初始化表格,动态从服务器加载数据
  244. $("#orderlist").bootstrapTable({
  245. method: "get", //使用get请求到服务器获取数据
  246. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  247. contentType: "application/x-www-form-urlencoded",
  248. striped: true, //表格显示条纹
  249. pagination: true, //启动分页
  250. pageSize: 10, //每页显示的记录数
  251. pageNumber: 1, //当前第几页
  252. pageList: [10, 20, 50, 100], //记录数可选列表
  253. search: false, //是否启用查询
  254. showColumns: false, //显示下拉框勾选要显示的列
  255. showRefresh: false, //显示刷新按钮
  256. sidePagination: "server", //表示服务端请求
  257. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  258. //设置为limit可以获取limit, offset, search, sort, order
  259. queryParamsType: "undefined",
  260. queryParams: function queryParams(params) {
  261. //设置查询参数
  262. var param = {
  263. page: params.pageNumber,
  264. pagesize: params.pageSize,
  265. workid: $("#wids").val(),
  266. state: $("#state").val(), //=工单状态
  267. type: $("#type").val(), //=工单类型
  268. bigtype: $("#bigtype").val(), //=大类别
  269. smalltype: $("#smalltype").val(), //=小类别
  270. key: $("#key").val(), //=关键字
  271. tel: $("#tel").val(), //=客户电话
  272. name: $("#name").val(), //=客户名称
  273. usercode: usercodeID, //=坐席工号
  274. ddusercode: ddusercodeID,
  275. keyid: $("#keyid").val(), //=关键词id
  276. source: $("#source").val(), //=来源&
  277. starttime: $("#starttime").val(), //=开始时间
  278. endtime: $("#endtime").val(), //=结束时间
  279. deptid: $("#PID").val(),
  280. type: $("#type").val(),
  281. tab: 0, //待处理
  282. distribute: 0,
  283. sourcearea: $("#sourceAreas").val(), //区域
  284. // isys: 1, // 已延时待办理
  285. token: $.cookie("token"),
  286. };
  287. return param;
  288. },
  289. onLoadSuccess: function (data) {
  290. //加载成功时执行
  291. // layer.msg("加载成功");
  292. //console.log(data);
  293. },
  294. onLoadError: function () {
  295. //加载失败时执行
  296. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  297. },
  298. });
  299. }
  300. //状态
  301. function States(val, row) {
  302. var html = "";
  303. switch (val + "") {
  304. case "0":
  305. html = "新工单";
  306. if (row.F_IsReturn == 1) {
  307. html = "新工单(回退)";
  308. }
  309. break;
  310. case "1":
  311. html = "待审核";
  312. break;
  313. case "2":
  314. html = '<span style="color:#FF0000;">待查收</span>';
  315. break;
  316. case "3":
  317. html = "退回审核中";
  318. break;
  319. case "4":
  320. html = "办理中";
  321. break;
  322. case "5":
  323. html = "延时审核";
  324. break;
  325. case "6":
  326. html = "待审核";
  327. break;
  328. case "7":
  329. html = "已回访";
  330. break;
  331. case "8":
  332. if (String(row.F_Identification) === "0") {
  333. html = "重置转发";
  334. } else if (String(row.F_Identification) === "1") {
  335. html = "退回重办";
  336. } else {
  337. html = "重办中";
  338. }
  339. break;
  340. case "9":
  341. html = "已结案";
  342. break;
  343. case "10":
  344. html = "待审核";
  345. break;
  346. case "11":
  347. html = "重办待交办";
  348. break;
  349. case "12":
  350. html = "待审核";
  351. break;
  352. case "13":
  353. html = "待督办";
  354. break;
  355. }
  356. return html;
  357. }
  358. //时限
  359. function OverTime(val, row) {
  360. if (val == 1) {
  361. return (
  362. '<div class="" style="cursor: pointer;">' +
  363. '<span class="Greens">' +
  364. row.GapTime +
  365. "</span>" +
  366. "</div>"
  367. );
  368. } else if (val == 2) {
  369. return (
  370. '<div class="" style="cursor: pointer;">' +
  371. '<span class="Yellows">' +
  372. row.GapTime +
  373. "</span>" +
  374. "</div>"
  375. );
  376. } else if (val == 3) {
  377. return (
  378. '<div class="" style="cursor: pointer;">' +
  379. '<span class="Reds">' +
  380. row.GapTime +
  381. "</span>" +
  382. "</div>"
  383. );
  384. }
  385. }
  386. //办理时限
  387. function BanTime(val) {
  388. if (val) {
  389. var time = val.substring(0, val.indexOf(" "));
  390. return (
  391. '<div class="" style="cursor: pointer;">' +
  392. "<span>" +
  393. time +
  394. "</span>" +
  395. "</div>"
  396. );
  397. }
  398. }
  399. //音频
  400. function setCode(val) {
  401. if (val) {
  402. return (
  403. '<div class="imgs" style="cursor: pointer;">' +
  404. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  405. val +
  406. '" />' +
  407. "</div>"
  408. );
  409. } else {
  410. return "";
  411. }
  412. }
  413. //编号
  414. function serialNumber(val, row, index) {
  415. return index + 1;
  416. }
  417. function GetCont(val) {
  418. if (val) {
  419. var str = "<div ";
  420. if (val.length > 10) {
  421. str = str + ' title="' + val + '" ';
  422. val = val.substr(0, 10) + "...";
  423. }
  424. return str + ">" + val + "</div>";
  425. } else {
  426. return "";
  427. }
  428. }
  429. //操作
  430. function Dispose(val, row) {
  431. var Rows = row.Buttons;
  432. var html = "";
  433. for (var i = 0; i < Rows.length; i++) {
  434. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  435. if (html1) {
  436. html1 = html1.replace("data", val);
  437. html1 = html1.replace("isProtect", row.F_IsProtect);
  438. html1 = html1.replace("row", row.F_MainDeptId);
  439. }
  440. html += html1;
  441. }
  442. return html;
  443. }
  444. //查看详情
  445. function ckxq(str) {
  446. layer.open({
  447. type: 2,
  448. // content: "../CommonHtml/WorkDatil.html?wid=" + str +
  449. // "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  450. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  451. title: "工单详情",
  452. area: ["100%", "100%"], //宽高
  453. });
  454. }
  455. //编辑
  456. function bj(str) {
  457. layer.open({
  458. type: 2,
  459. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  460. title: "审核工单",
  461. area: ["96%", "80%"], //宽高
  462. });
  463. }
  464. //删除
  465. function move(str) {
  466. layer.confirm(
  467. "确定删除工单?", {
  468. btn: ["是", "否"], //按钮
  469. },
  470. function () {
  471. $.post(
  472. huayi.config.callcenter_url +
  473. "WorkOrder/DelWorkOrder", {
  474. ids: str,
  475. token: $.cookie("token"),
  476. },
  477. function (result) {
  478. result = JSON.parse(result);
  479. if (result.state.toLowerCase() == "success") {
  480. layer.msg("删除成功");
  481. load();
  482. }
  483. }
  484. );
  485. }
  486. );
  487. }
  488. //提交
  489. function tj(str) {
  490. layer.confirm(
  491. "确定要提交工单么?", {
  492. btn: ["确定", "取消"], //按钮
  493. },
  494. function () {
  495. //请求后台数据
  496. /*发送请求*/
  497. $.post(
  498. huayi.config.callcenter_url +
  499. "WorkOrder/SubmitWorkOrder", {
  500. ids: str,
  501. token: $.cookie("token"),
  502. },
  503. function (result) {
  504. result = JSON.parse(result);
  505. if (result.state.toLowerCase() == "success") {
  506. layer.msg("提交成功");
  507. load();
  508. }
  509. }
  510. );
  511. }
  512. );
  513. }
  514. //交办
  515. function jb(str) {
  516. layer.open({
  517. type: 2,
  518. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  519. title: "工单交办",
  520. area: ["87%", "80%"], //宽高
  521. });
  522. }
  523. //领导批示
  524. function lader(str) {
  525. layer.open({
  526. type: 2,
  527. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  528. title: "领导批示",
  529. area: ["60%", "80%"], //宽高
  530. });
  531. }
  532. //市长批示
  533. function city(str) {
  534. layer.open({
  535. type: 2,
  536. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  537. title: "领导批示",
  538. area: ["60%", "80%"], //宽高
  539. });
  540. }
  541. //办理
  542. function bl(str, isProtect) {
  543. layer.open({
  544. type: 2,
  545. content: "../CommonHtml/banli.html?wid=" +
  546. str +
  547. "&isProtect=" +
  548. isProtect, //iframe的url,no代表不显示滚动条
  549. title: "办理工单",
  550. area: ["60%", "80%"], //宽高
  551. });
  552. }
  553. //派单
  554. function pd(str) {
  555. layer.open({
  556. type: 2,
  557. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  558. title: "派单",
  559. area: ["87%", "80%"], //宽高
  560. });
  561. }
  562. //督办
  563. function Supervision(str) {
  564. layer.open({
  565. type: 2,
  566. content: "../CommonHtml/Supervision_.html?wid=" +
  567. str +
  568. "&type=1", //iframe的url,no代表不显示滚动条
  569. title: "督办",
  570. area: ["60%", "80%"], //宽高
  571. });
  572. }
  573. //督查
  574. function Supervision_(str) {
  575. layer.open({
  576. type: 2,
  577. content: "../CommonHtml/Supervision_.html?wid=" +
  578. str +
  579. "&type=2", //iframe的url,no代表不显示滚动条
  580. title: "监察",
  581. area: ["60%", "80%"], //宽高
  582. });
  583. }
  584. //强制结案
  585. function StrongLawsuit(str) {
  586. layer.open({
  587. type: 2,
  588. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  589. title: "强制结案",
  590. area: ["60%", "80%"], //宽高
  591. });
  592. }
  593. //回退BackDtail
  594. function BackDtail(str) {
  595. layer.open({
  596. type: 2,
  597. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  598. title: "工单回退",
  599. area: ["60%", "80%"], //宽高
  600. });
  601. }
  602. //查收
  603. function cs(str) {
  604. $.post(
  605. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  606. workorderid: str,
  607. token: $.cookie("token"),
  608. },
  609. function (result) {
  610. result = JSON.parse(result);
  611. if (result.state.toLowerCase() == "success") {
  612. layer.msg("查收成功");
  613. load();
  614. }
  615. }
  616. );
  617. }
  618. //收回
  619. function sh(str) {
  620. layer.confirm(
  621. "确定要回收?", {
  622. btn: ["是", "否"], //按钮
  623. },
  624. function () {
  625. $.post(
  626. huayi.config.callcenter_url +
  627. "WorkOrder/TakeBackWorkOrder", {
  628. workorderid: str,
  629. token: $.cookie("token"),
  630. },
  631. function (result) {
  632. result = JSON.parse(result);
  633. if (result.state.toLowerCase() == "success") {
  634. layer.msg("回收");
  635. load();
  636. }
  637. }
  638. );
  639. }
  640. );
  641. }
  642. //撤回
  643. function withdraw(str) {
  644. layer.confirm(
  645. "确定要撤回吗?", {
  646. btn: ["是", "否"], //按钮
  647. },
  648. function () {
  649. $.post(
  650. huayi.config.callcenter_url +
  651. "WorkOrder/WithdrawWorkOrder", {
  652. workorderid: str,
  653. token: $.cookie("token"),
  654. },
  655. function (result) {
  656. result = JSON.parse(result);
  657. if (result.state.toLowerCase() == "success") {
  658. layer.msg("撤回成功");
  659. load();
  660. }
  661. }
  662. );
  663. }
  664. );
  665. }
  666. //退回申请
  667. function th(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  671. title: "申请退回工单",
  672. area: ["60%", "80%"], //宽高
  673. });
  674. }
  675. //审核退回申请
  676. function shth(str) {
  677. layer.open({
  678. type: 2,
  679. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  680. title: "审核退回申请",
  681. area: ["60%", "80%"], //宽高
  682. });
  683. }
  684. //办理
  685. // function th(str) {
  686. // layer.open({
  687. // type: 2,
  688. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. // title: '办理工单',
  690. // area: ['35%', '30%'], //宽高
  691. // });
  692. // }
  693. //处理审核
  694. function auditdeal(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  698. title: "处理审核",
  699. area: ["80%", "80%"], //宽高
  700. });
  701. }
  702. //转督办
  703. function zdb(str) {
  704. layer.confirm(
  705. "确定督办吗?", {
  706. btn: ["是", "否"], //按钮
  707. },
  708. function () {
  709. $.post(
  710. huayi.config.callcenter_url +
  711. "WorkOrder/RemindWorkOrder", {
  712. workorderid: str,
  713. type: 1,
  714. state: 0,
  715. token: $.cookie("token"),
  716. },
  717. function (result) {
  718. result = JSON.parse(result);
  719. if (result.state.toLowerCase() == "success") {
  720. layer.msg("操作成功");
  721. load();
  722. }
  723. }
  724. );
  725. }
  726. );
  727. }
  728. //申请延时
  729. function ys(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  733. title: "申请延时",
  734. area: ["60%", "80%"], //宽高
  735. });
  736. }
  737. //审核申请延时
  738. function shys(str) {
  739. layer.open({
  740. type: 2,
  741. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  742. title: "审核延时申请",
  743. area: ["60%", "80%"], //宽高
  744. });
  745. }
  746. //诉求回访
  747. function hf(str) {
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "工单回访",
  752. area: ["60%", "80%"], //宽高
  753. });
  754. }
  755. //重办工单
  756. function cb(str) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: "重办工单",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. //结案
  765. function Lawsuit(str) {
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  769. title: "诉求单结案",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. //退回
  774. function returnRedo(str) {
  775. layer.open({
  776. type: 2,
  777. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  778. title: "退回",
  779. area: ["60%", "80%"], //宽高
  780. });
  781. }
  782. $(".Appeal").click(function () {
  783. layer.open({
  784. type: 2,
  785. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  786. title: "新增诉求",
  787. area: ["85%", "80%"], //宽高
  788. });
  789. });
  790. //上传文件
  791. function upload() {
  792. if (document.getElementById("upFile").files.length > 0) {
  793. var formData = new FormData();
  794. formData.append(
  795. "upFile",
  796. document.getElementById("upFile").files[0]
  797. );
  798. formData.append("token", $.cookie("token"));
  799. $.ajax({
  800. url: huayi.config.callcenter_url +
  801. "/WorkOrder/UploadFile",
  802. type: "POST",
  803. data: formData,
  804. /**
  805. *必须false才会自动加上正确的Content-Type
  806. */
  807. contentType: false,
  808. /**
  809. * 必须false才会避开jQuery对 formdata 的默认处理
  810. * XMLHttpRequest会对 formdata 进行正确的处理
  811. */
  812. processData: false,
  813. success: function (result) {
  814. document.getElementById(
  815. "upFile"
  816. ).outerHTML = document.getElementById(
  817. "upFile"
  818. ).outerHTML;
  819. $("#upFile").change(function () {
  820. upload();
  821. });
  822. var r = $.parseJSON(result);
  823. if (r.state.toLowerCase() == "success") {
  824. $(".fjnr").text(r.data);
  825. $("#scfj").show();
  826. }
  827. },
  828. });
  829. } else {
  830. layer.confirm("请上传文件!", {
  831. btn: ["确定"],
  832. });
  833. }
  834. }
  835. //来源
  836. function LY(obj) {
  837. obj.empty();
  838. obj.append(
  839. '<option selected="selected" value="">请选择</option>'
  840. );
  841. $.getJSON(
  842. huayi.config.callcenter_url +
  843. "Dictionary/GetDicValueListById", {
  844. token: $.cookie("token"),
  845. id: 1,
  846. },
  847. function (data) {
  848. if (data.state.toLowerCase() == "success") {
  849. var content = data.data;
  850. $(content).each(function (i, n) {
  851. $(
  852. "<option value='" +
  853. n.F_ValueId +
  854. "'>" +
  855. n.F_Value +
  856. "</option>"
  857. ).appendTo(obj);
  858. });
  859. }
  860. }
  861. );
  862. }
  863. //类别
  864. function LB(obj) {
  865. obj.empty();
  866. obj.append(
  867. '<option selected="selected" value="">请选择</option>'
  868. );
  869. $.getJSON(
  870. huayi.config.callcenter_url +
  871. "Dictionary/GetDicValueListById", {
  872. token: $.cookie("token"),
  873. id: 2,
  874. },
  875. function (data) {
  876. if (data.state.toLowerCase() == "success") {
  877. var content = data.data;
  878. $(content).each(function (i, n) {
  879. $(
  880. "<option value='" +
  881. n.F_ValueId +
  882. "'>" +
  883. n.F_Value +
  884. "</option>"
  885. ).appendTo(obj);
  886. });
  887. }
  888. }
  889. );
  890. }
  891. // 主题
  892. function ZT(obj) {
  893. obj.empty();
  894. obj.append(
  895. '<option selected="selected" value="">请选择</option>'
  896. );
  897. $.getJSON(
  898. huayi.config.callcenter_url +
  899. "Dictionary/GetDicValueListById", {
  900. token: $.cookie("token"),
  901. id: 3,
  902. },
  903. function (data) {
  904. if (data.state.toLowerCase() == "success") {
  905. var content = data.data;
  906. $(content).each(function (i, n) {
  907. $(
  908. "<option value='" +
  909. n.F_ValueId +
  910. "'>" +
  911. n.F_Value +
  912. "</option>"
  913. ).appendTo(obj);
  914. });
  915. }
  916. }
  917. );
  918. }
  919. function tree() {
  920. $.get(
  921. huayi.config.callcenter_url + "Department/GetDeptList", {
  922. token: $.cookie("token"),
  923. // "pid": pid
  924. },
  925. function (result) {
  926. result = $.parseJSON(result);
  927. $.fn.zTree.init(
  928. $("#addTreeDemo"),
  929. setting1,
  930. result.data
  931. ); //实例化树形图
  932. }
  933. );
  934. }
  935. var setting1 = {
  936. data: {
  937. key: {
  938. name: "F_DeptName",
  939. },
  940. simpleData: {
  941. enable: true,
  942. idKey: "F_DeptId",
  943. pIdKey: "F_PartentId",
  944. rootPId: 0,
  945. },
  946. },
  947. callback: {
  948. onClick: zTreeOnClick,
  949. },
  950. };
  951. function zTreeOnClick(event, treeId, treeNode) {
  952. if (treeNode.level >= 1) {
  953. $(".inps").val(treeNode.F_DeptName);
  954. $("#PID").val(treeNode.F_DeptId);
  955. $("#Dpment").val(treeNode.F_DeptName);
  956. $(".Cleans").show();
  957. }
  958. }
  959. $(".exportFile").click(function () {
  960. var usercode_ = $("#ZX").val(); //坐席
  961. if (usercode_ != null) {
  962. $(usercode_).each(function (i, n) {
  963. var obj1 = "";
  964. obj1 = n + ",";
  965. usercodeID += obj1;
  966. });
  967. } else {
  968. usercodeID = "";
  969. }
  970. // 调度员
  971. var ddusercodeID = "";
  972. var ddusercode_ = $("#yardman").val(); //坐席
  973. if (ddusercode_ != null) {
  974. $(ddusercode_).each(function (i, n) {
  975. var obj2 = "";
  976. obj2 = n + ",";
  977. ddusercodeID += obj2;
  978. });
  979. } else {
  980. ddusercodeID = "";
  981. }
  982. // var isproresult = 2 // 已办未果
  983. var key = $("#key").val() //=关键字
  984. var tel = $("#tel").val() //=客户电话
  985. var name = $("#name").val() //=客户名称
  986. var usercode = usercodeID //=坐席工号
  987. var ddusercode = ddusercodeID
  988. var source = $("#source").val() //=来源&
  989. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  990. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  991. var deptid = $("#PID").val()
  992. var type = $("#type").val() //=工单类型
  993. var dealtype = $("#dealtype").val()
  994. var sourcearea = $("#sourceAreas").val() //区域
  995. var workid = $("#wids").val()
  996. var state = "" //=工单状态
  997. var tab = 0
  998. var keyid = $("#keyid").val() //=关键词id
  999. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1000. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1001. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1002. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1003. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1004. window.location.href = url;
  1005. })
  1006. </script>
  1007. </body>
  1008. </html>