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WorkDSZBMarketing.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <!-- <ul class="nav nav-tabs ul_tab" role="tablist">
  129. <li class="active">
  130. <a>未审核</a>
  131. </li>
  132. <li>
  133. <a>已审核</a>
  134. </li>
  135. </ul> -->
  136. <div style="width: 100%; padding: 10px">
  137. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  138. data-pagination="true">
  139. <thead>
  140. <tr>
  141. <th data-checkbox="true"></th>
  142. <th data-align="center" data-formatter="setCode">序号</th>
  143. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  144. 工单单号
  145. </th>
  146. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  147. 诉求标题
  148. </th>
  149. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  150. 来电内容
  151. </th>
  152. <th data-field="DeptName" data-align="center">
  153. 承办单位
  154. </th>
  155. <!-- <th data-field="OtherDeptName" data-align="center">
  156. 协办单位
  157. </th> -->
  158. <th data-field="UserName" data-align="center">
  159. 受理人
  160. </th>
  161. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  162. 办理状态
  163. </th>
  164. <!--<th
  165. data-field="FilePath"
  166. data-formatter="setCode"
  167. data-align="center"
  168. >
  169. 录音
  170. </th>-->
  171. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  172. 时限
  173. </th>
  174. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  175. 办理时限
  176. </th>
  177. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  178. 操作
  179. </th>
  180. </tr>
  181. </thead>
  182. <tbody class="list"></tbody>
  183. </table>
  184. </div>
  185. </div>
  186. </div>
  187. </div>
  188. <!--下载框-->
  189. <div class="t-shade lyxz">
  190. <div class="shade_k">
  191. <div class="shade_title">
  192. <span>录音播放与下载<srong class="cknum"></srong></span>
  193. <span class="setwin gbly"><a>x</a></span>
  194. </div>
  195. <div class="shade_content">
  196. <div class="Ly_box audiojs"></div>
  197. </div>
  198. </div>
  199. </div>
  200. <input type="hidden" id="PID" />
  201. <input type="hidden" id="Dpment" />
  202. </div>
  203. <script src="../js/layui/layui.js"></script>
  204. <script src="../js/bootstrap-select.js"></script>
  205. <script src="../css/laydate/laydate.js"></script>
  206. <script src="../My97DatePicker/WdatePicker.js"></script>
  207. <script src="../js/zTree/jquery.ztree.core.js"></script>
  208. <script src="../js/search/screen.js"></script>
  209. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  210. <script>
  211. var wid = helper.request.queryString("states");
  212. var roleCode = $.cookie("code");
  213. var IsExamine = ""; // 0待审转办未审核、1待审转办已审核
  214. if (wid) {
  215. $("#state").val(wid);
  216. }
  217. $(document).ready(function () {
  218. laydate.skin("blue");
  219. laydate({
  220. elem: "#starttime",
  221. event: "focus",
  222. istime: true,
  223. format: 'YYYY-MM-DD hh:mm:ss'
  224. });
  225. laydate({
  226. elem: "#endtime",
  227. event: "focus",
  228. istime: true,
  229. format: 'YYYY-MM-DD hh:mm:ss'
  230. });
  231. if (roleCode === "ZXLD") {
  232. IsExamine = 0;
  233. } else if (roleCode === "YSZY") {
  234. IsExamine = 1
  235. } else {
  236. IsExamine = ""
  237. }
  238. //tab页切换
  239. // $('.ul_tab li').click(function () {
  240. // $(this).addClass("active").siblings().removeClass("active");
  241. // var index = $(this).index();
  242. // if (index === 0) {
  243. // IsExamine = 0;
  244. // } else if (index === 1) {
  245. // IsExamine = 1;
  246. // }
  247. // load();
  248. // })
  249. load();
  250. });
  251. //关闭录音弹出
  252. $(".gbly").click(function () {
  253. $(".lyxz").removeClass("cx");
  254. $("audio")[0].pause();
  255. });
  256. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  257. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  258. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  259. });
  260. //获取查询信息
  261. function load() {
  262. //坐席
  263. var usercodeID = "";
  264. var usercode_ = $("#ZX").val(); //坐席
  265. if (usercode_ != null) {
  266. $(usercode_).each(function (i, n) {
  267. var obj1 = "";
  268. obj1 = n + ",";
  269. usercodeID += obj1;
  270. });
  271. } else {
  272. usercodeID = "";
  273. }
  274. // 调度员
  275. var ddusercodeID = "";
  276. var ddusercode_ = $("#yardman").val(); //坐席
  277. if (ddusercode_ != null) {
  278. $(ddusercode_).each(function (i, n) {
  279. var obj2 = "";
  280. obj2 = n + ",";
  281. ddusercodeID += obj2;
  282. });
  283. } else {
  284. ddusercodeID = "";
  285. }
  286. //先销毁表格
  287. $("#orderlist").bootstrapTable("destroy");
  288. //初始化表格,动态从服务器加载数据
  289. $("#orderlist").bootstrapTable({
  290. method: "get", //使用get请求到服务器获取数据
  291. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  292. contentType: "application/x-www-form-urlencoded",
  293. striped: true, //表格显示条纹
  294. pagination: true, //启动分页
  295. pageSize: 10, //每页显示的记录数
  296. pageNumber: 1, //当前第几页
  297. pageList: [10, 20, 50, 100], //记录数可选列表
  298. search: false, //是否启用查询
  299. showColumns: false, //显示下拉框勾选要显示的列
  300. showRefresh: false, //显示刷新按钮
  301. sidePagination: "server", //表示服务端请求
  302. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  303. //设置为limit可以获取limit, offset, search, sort, order
  304. queryParamsType: "undefined",
  305. queryParams: function queryParams(params) {
  306. //设置查询参数
  307. var param = {
  308. page: params.pageNumber,
  309. pagesize: params.pageSize,
  310. workid: $("#wids").val(),
  311. state: $("#state").val(), //=工单状态
  312. type: $("#type").val(), //=工单类型
  313. bigtype: $("#bigtype").val(), //=大类别
  314. smalltype: $("#smalltype").val(), //=小类别
  315. key: $("#key").val(), //=关键字
  316. tel: $("#tel").val(), //=客户电话
  317. name: $("#name").val(), //=客户名称
  318. // usercode: "",
  319. usercode: usercodeID, //=坐席工号
  320. ddusercode: ddusercodeID,
  321. keyid: $("#keyid").val(), //=关键词id
  322. source: $("#source").val(), //=来源&
  323. starttime: $("#starttime").val(), //=开始时间
  324. endtime: $("#endtime").val(), //=结束时间
  325. deptid: $("#PID").val(),
  326. type: $("#type").val(),
  327. tab: 0, //待处理
  328. sourcearea: $("#sourceAreas").val(), //区域
  329. jianhang: 3, // 多媒体
  330. IsExamine: IsExamine, // (0未审核、1已审核)
  331. token: $.cookie("token"),
  332. };
  333. return param;
  334. },
  335. onLoadSuccess: function (data) {
  336. //加载成功时执行
  337. // layer.msg("加载成功");
  338. //console.log(data);
  339. },
  340. onLoadError: function () {
  341. //加载失败时执行
  342. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  343. },
  344. });
  345. }
  346. //状态
  347. function States(val, row) {
  348. var html = "";
  349. switch (val + "") {
  350. case "0":
  351. html = "新工单";
  352. if (row.F_IsReturn == 1) {
  353. html = "新工单(回退)";
  354. }
  355. break;
  356. case "1":
  357. html = "待交办";
  358. break;
  359. case "2":
  360. html = '<span style="color:#FF0000;">待查收</span>';
  361. break;
  362. break;
  363. case "3":
  364. html = "退回审核中";
  365. break;
  366. case "4":
  367. html = "办理中";
  368. break;
  369. case "5":
  370. html = "延时审核";
  371. break;
  372. case "6":
  373. html = "已办理";
  374. break;
  375. case "7":
  376. html = "已回访";
  377. break;
  378. case "8":
  379. html = "重办中";
  380. break;
  381. case "9":
  382. html = "已结案";
  383. break;
  384. case "11":
  385. html = "重办待交办";
  386. break;
  387. }
  388. return html;
  389. }
  390. //时限
  391. function OverTime(val, row) {
  392. if (val == 1) {
  393. return (
  394. '<div class="" style="cursor: pointer;">' +
  395. '<span class="Greens">' +
  396. row.GapTime +
  397. "</span>" +
  398. "</div>"
  399. );
  400. } else if (val == 2) {
  401. return (
  402. '<div class="" style="cursor: pointer;">' +
  403. '<span class="Yellows">' +
  404. row.GapTime +
  405. "</span>" +
  406. "</div>"
  407. );
  408. } else if (val == 3) {
  409. return (
  410. '<div class="" style="cursor: pointer;">' +
  411. '<span class="Reds">' +
  412. row.GapTime +
  413. "</span>" +
  414. "</div>"
  415. );
  416. }
  417. }
  418. //办理时限
  419. function BanTime(val) {
  420. if (val) {
  421. var time = val.substring(0, val.indexOf(" "));
  422. return (
  423. '<div class="" style="cursor: pointer;">' +
  424. "<span>" +
  425. time +
  426. "</span>" +
  427. "</div>"
  428. );
  429. }
  430. }
  431. //音频
  432. function setCode(val) {
  433. if (val) {
  434. return (
  435. '<div class="imgs" style="cursor: pointer;">' +
  436. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  437. val +
  438. '" />' +
  439. "</div>"
  440. );
  441. } else {
  442. return "";
  443. }
  444. }
  445. // 序号
  446. function setCode(val, row, index) {
  447. return index + 1;
  448. }
  449. function GetCont(val) {
  450. if (val) {
  451. var str = "<div ";
  452. if (val.length > 10) {
  453. str = str + ' title="' + val + '" ';
  454. val = val.substr(0, 10) + "...";
  455. }
  456. return str + ">" + val + "</div>";
  457. } else {
  458. return "";
  459. }
  460. }
  461. //操作
  462. function Dispose(val, row) {
  463. var Rows = row.Buttons;
  464. // alert(row.F_WorkOrderId);
  465. var WorkOrderId = row.F_WorkOrderId;
  466. var html = '';
  467. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  468. for (var i = 0; i < Rows.length; i++) {
  469. if (Rows[i].key != 21) {
  470. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  471. if (html1) {
  472. html1 = html1.replace("data", val);
  473. }
  474. html += html1;
  475. }
  476. }
  477. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  478. return html;
  479. }
  480. //转派
  481. function redeploy(WorkOrderId) {
  482. layer.open({
  483. type: 2,
  484. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  485. title: "转派",
  486. area: ["85%", "80%"], //宽高
  487. });
  488. }
  489. //查看详情
  490. function ckxq(str) {
  491. layer.open({
  492. type: 2,
  493. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  494. title: "工单详情",
  495. area: ["100%", "100%"], //宽高
  496. });
  497. }
  498. //编辑
  499. function bj(str) {
  500. layer.open({
  501. type: 2,
  502. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb" + "&IsExamine=" +
  503. IsExamine, //iframe的url,no代表不显示滚动条
  504. title: "编辑工单",
  505. area: ["95%", "95%"], //宽高
  506. });
  507. }
  508. //删除
  509. function move(str) {
  510. layer.confirm(
  511. "确定删除工单?", {
  512. btn: ["是", "否"], //按钮
  513. },
  514. function () {
  515. $.post(
  516. huayi.config.callcenter_url +
  517. "WorkOrder/DelWorkOrder", {
  518. ids: str,
  519. token: $.cookie("token"),
  520. },
  521. function (result) {
  522. result = JSON.parse(result);
  523. if (result.state.toLowerCase() == "success") {
  524. layer.msg("删除成功");
  525. load();
  526. }
  527. }
  528. );
  529. }
  530. );
  531. }
  532. ////删除
  533. function withdraw(str) {
  534. layer.confirm(
  535. "确定撤回?", {
  536. btn: ["是", "否"], //按钮
  537. },
  538. function () {
  539. $.post(
  540. huayi.config.callcenter_url +
  541. "WorkOrder/WithdrawDWorkOrder", {
  542. workorderid: str,
  543. token: $.cookie("token"),
  544. },
  545. function (result) {
  546. result = JSON.parse(result);
  547. if (result.state.toLowerCase() == "success") {
  548. layer.msg("撤回成功");
  549. load();
  550. }
  551. }
  552. );
  553. }
  554. );
  555. }
  556. //提交
  557. function tj(str) {
  558. layer.confirm(
  559. "确定要提交工单么?", {
  560. btn: ["确定", "取消"], //按钮
  561. },
  562. function () {
  563. //请求后台数据
  564. /*发送请求*/
  565. $.post(
  566. huayi.config.callcenter_url +
  567. "WorkOrder/SubmitWorkOrder", {
  568. ids: str,
  569. token: $.cookie("token"),
  570. },
  571. function (result) {
  572. result = JSON.parse(result);
  573. if (result.state.toLowerCase() == "success") {
  574. layer.msg("提交成功");
  575. load();
  576. }
  577. }
  578. );
  579. }
  580. );
  581. }
  582. //交办
  583. function jb(str) {
  584. layer.open({
  585. type: 2,
  586. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  587. title: "工单交办",
  588. area: ["87%", "80%"], //宽高
  589. });
  590. }
  591. //领导批示
  592. function lader(str) {
  593. layer.open({
  594. type: 2,
  595. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  596. title: "领导批示",
  597. area: ["60%", "80%"], //宽高
  598. });
  599. }
  600. //市长批示
  601. function city(str) {
  602. layer.open({
  603. type: 2,
  604. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  605. title: "领导批示",
  606. area: ["60%", "80%"], //宽高
  607. });
  608. }
  609. //办理
  610. function bl(str) {
  611. layer.open({
  612. type: 2,
  613. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  614. title: "办理工单",
  615. area: ["60%", "80%"], //宽高
  616. });
  617. }
  618. //督办
  619. function Supervision(str) {
  620. layer.open({
  621. type: 2,
  622. content: "../CommonHtml/Supervision_.html?wid=" +
  623. str +
  624. "&type=1", //iframe的url,no代表不显示滚动条
  625. title: "督办",
  626. area: ["60%", "80%"], //宽高
  627. });
  628. }
  629. //督查
  630. function Supervision_(str) {
  631. layer.open({
  632. type: 2,
  633. content: "../CommonHtml/Supervision_.html?wid=" +
  634. str +
  635. "&type=2", //iframe的url,no代表不显示滚动条
  636. title: "监察",
  637. area: ["60%", "80%"], //宽高
  638. });
  639. }
  640. //强制结案
  641. function StrongLawsuit(str) {
  642. layer.open({
  643. type: 2,
  644. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  645. title: "强制结案",
  646. area: ["60%", "80%"], //宽高
  647. });
  648. }
  649. //回退BackDtail
  650. function BackDtail(str) {
  651. layer.open({
  652. type: 2,
  653. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  654. title: "工单回退",
  655. area: ["60%", "80%"], //宽高
  656. });
  657. }
  658. //查收
  659. function cs(str) {
  660. layer.confirm(
  661. "确定要查收?", {
  662. btn: ["是", "否"], //按钮
  663. },
  664. function () {
  665. $.post(
  666. huayi.config.callcenter_url +
  667. "WorkOrder/ReceiveWorkOrder", {
  668. workorderid: str,
  669. token: $.cookie("token"),
  670. },
  671. function (result) {
  672. result = JSON.parse(result);
  673. if (result.state.toLowerCase() == "success") {
  674. layer.msg("查收成功");
  675. load();
  676. }
  677. }
  678. );
  679. }
  680. );
  681. }
  682. //收回
  683. function sh(str) {
  684. layer.confirm(
  685. "确定要回收?", {
  686. btn: ["是", "否"], //按钮
  687. },
  688. function () {
  689. $.post(
  690. huayi.config.callcenter_url +
  691. "WorkOrder/TakeBackWorkOrder", {
  692. workorderid: str,
  693. token: $.cookie("token"),
  694. },
  695. function (result) {
  696. result = JSON.parse(result);
  697. if (result.state.toLowerCase() == "success") {
  698. layer.msg("回收");
  699. load();
  700. }
  701. }
  702. );
  703. }
  704. );
  705. }
  706. //强制回收
  707. function recycles() {
  708. layer.confirm("确定要强制退回吗?", {
  709. btn: ["是", "否"], //按钮
  710. });
  711. }
  712. //退回申请
  713. function th(str) {
  714. layer.open({
  715. type: 2,
  716. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  717. title: "申请退回工单",
  718. area: ["60%", "80%"], //宽高
  719. });
  720. }
  721. //审核退回申请
  722. function shth(str) {
  723. layer.open({
  724. type: 2,
  725. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  726. title: "审核退回申请",
  727. area: ["60%", "80%"], //宽高
  728. });
  729. }
  730. //办理
  731. // function th(str) {
  732. // layer.open({
  733. // type: 2,
  734. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  735. // title: '办理工单',
  736. // area: ['35%', '30%'], //宽高
  737. // });
  738. // }
  739. //申请延时
  740. function ys(str) {
  741. layer.open({
  742. type: 2,
  743. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  744. title: "申请延时",
  745. area: ["60%", "80%"], //宽高
  746. });
  747. }
  748. //审核申请延时
  749. function shys(str) {
  750. layer.open({
  751. type: 2,
  752. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  753. title: "审核延时申请",
  754. area: ["60%", "80%"], //宽高
  755. });
  756. }
  757. //诉求回访
  758. function hf(str) {
  759. layer.open({
  760. type: 2,
  761. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  762. title: "工单回访",
  763. area: ["60%", "80%"], //宽高
  764. });
  765. }
  766. //重办工单
  767. function cb(str) {
  768. layer.open({
  769. type: 2,
  770. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  771. title: "重办工单",
  772. area: ["95%", "95%"], //宽高
  773. });
  774. }
  775. //结案
  776. function Lawsuit(str) {
  777. layer.open({
  778. type: 2,
  779. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  780. title: "诉求单结案",
  781. area: ["60%", "80%"], //宽高
  782. });
  783. }
  784. //转督办
  785. function zdb(str, row) {
  786. layer.open({
  787. type: 2,
  788. content: "../CommonHtml/superTrunl.html?wid=" + str,
  789. title: "督办工单",
  790. area: ["60%", "80%"], //宽高
  791. });
  792. }
  793. //驳回重办
  794. function bhcb(str) {
  795. //回退BackDtail
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  799. title: "驳回重办",
  800. area: ["60%", "80%"], //宽高
  801. });
  802. }
  803. $(".Appeal").click(function () {
  804. layer.open({
  805. type: 2,
  806. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  807. title: "新增诉求",
  808. area: ["85%", "80%"], //宽高
  809. });
  810. });
  811. //上传文件
  812. function upload() {
  813. if (document.getElementById("upFile").files.length > 0) {
  814. var formData = new FormData();
  815. formData.append(
  816. "upFile",
  817. document.getElementById("upFile").files[0]
  818. );
  819. formData.append("token", $.cookie("token"));
  820. $.ajax({
  821. url: huayi.config.callcenter_url +
  822. "/WorkOrder/UploadFile",
  823. type: "POST",
  824. data: formData,
  825. /**
  826. *必须false才会自动加上正确的Content-Type
  827. */
  828. contentType: false,
  829. /**
  830. * 必须false才会避开jQuery对 formdata 的默认处理
  831. * XMLHttpRequest会对 formdata 进行正确的处理
  832. */
  833. processData: false,
  834. success: function (result) {
  835. document.getElementById(
  836. "upFile"
  837. ).outerHTML = document.getElementById(
  838. "upFile"
  839. ).outerHTML;
  840. $("#upFile").change(function () {
  841. upload();
  842. });
  843. var r = $.parseJSON(result);
  844. if (r.state.toLowerCase() == "success") {
  845. $(".fjnr").text(r.data);
  846. $("#scfj").show();
  847. }
  848. },
  849. });
  850. } else {
  851. layer.confirm("请上传文件!", {
  852. btn: ["确定"],
  853. });
  854. }
  855. }
  856. //来源
  857. function LY(obj) {
  858. obj.empty();
  859. obj.append(
  860. '<option selected="selected" value="">请选择</option>'
  861. );
  862. $.getJSON(
  863. huayi.config.callcenter_url +
  864. "Dictionary/GetDicValueListById", {
  865. token: $.cookie("token"),
  866. id: 1,
  867. },
  868. function (data) {
  869. if (data.state.toLowerCase() == "success") {
  870. var content = data.data;
  871. $(content).each(function (i, n) {
  872. $(
  873. "<option value='" +
  874. n.F_ValueId +
  875. "'>" +
  876. n.F_Value +
  877. "</option>"
  878. ).appendTo(obj);
  879. });
  880. }
  881. }
  882. );
  883. }
  884. //类别
  885. function LB(obj) {
  886. obj.empty();
  887. obj.append(
  888. '<option selected="selected" value="">请选择</option>'
  889. );
  890. $.getJSON(
  891. huayi.config.callcenter_url +
  892. "Dictionary/GetDicValueListById", {
  893. token: $.cookie("token"),
  894. id: 2,
  895. },
  896. function (data) {
  897. if (data.state.toLowerCase() == "success") {
  898. var content = data.data;
  899. $(content).each(function (i, n) {
  900. $(
  901. "<option value='" +
  902. n.F_ValueId +
  903. "'>" +
  904. n.F_Value +
  905. "</option>"
  906. ).appendTo(obj);
  907. });
  908. }
  909. }
  910. );
  911. }
  912. // 主题
  913. function ZT(obj) {
  914. obj.empty();
  915. obj.append(
  916. '<option selected="selected" value="">请选择</option>'
  917. );
  918. $.getJSON(
  919. huayi.config.callcenter_url +
  920. "Dictionary/GetDicValueListById", {
  921. token: $.cookie("token"),
  922. id: 3,
  923. },
  924. function (data) {
  925. if (data.state.toLowerCase() == "success") {
  926. var content = data.data;
  927. $(content).each(function (i, n) {
  928. $(
  929. "<option value='" +
  930. n.F_ValueId +
  931. "'>" +
  932. n.F_Value +
  933. "</option>"
  934. ).appendTo(obj);
  935. });
  936. }
  937. }
  938. );
  939. }
  940. function tree() {
  941. $.get(
  942. huayi.config.callcenter_url + "Department/GetDeptList", {
  943. token: $.cookie("token"),
  944. // "pid": pid
  945. },
  946. function (result) {
  947. result = $.parseJSON(result);
  948. $.fn.zTree.init(
  949. $("#addTreeDemo"),
  950. setting1,
  951. result.data
  952. ); //实例化树形图
  953. }
  954. );
  955. }
  956. var setting1 = {
  957. data: {
  958. key: {
  959. name: "F_DeptName",
  960. },
  961. simpleData: {
  962. enable: true,
  963. idKey: "F_DeptId",
  964. pIdKey: "F_PartentId",
  965. rootPId: 0,
  966. },
  967. },
  968. callback: {
  969. onClick: zTreeOnClick,
  970. },
  971. };
  972. function zTreeOnClick(event, treeId, treeNode) {
  973. if (treeNode.level >= 1) {
  974. $(".inps").val(treeNode.F_DeptName);
  975. $("#PID").val(treeNode.F_DeptId);
  976. $("#Dpment").val(treeNode.F_DeptName);
  977. $(".Cleans").show();
  978. }
  979. }
  980. $(".exportFile").click(function () {
  981. var usercode_ = $("#ZX").val(); //坐席
  982. if (usercode_ != null) {
  983. $(usercode_).each(function (i, n) {
  984. var obj1 = "";
  985. obj1 = n + ",";
  986. usercodeID += obj1;
  987. });
  988. } else {
  989. usercodeID = "";
  990. }
  991. // 调度员
  992. var ddusercodeID = "";
  993. var ddusercode_ = $("#yardman").val(); //坐席
  994. if (ddusercode_ != null) {
  995. $(ddusercode_).each(function (i, n) {
  996. var obj2 = "";
  997. obj2 = n + ",";
  998. ddusercodeID += obj2;
  999. });
  1000. } else {
  1001. ddusercodeID = "";
  1002. }
  1003. var workid = $("#wids").val()
  1004. var key = $("#key").val() //=关键字
  1005. var tel = $("#tel").val() //=客户电话
  1006. var name = $("#name").val() //=客户名称
  1007. var usercode = usercodeID //=坐席工号
  1008. var ddusercode = ddusercodeID
  1009. var source = $("#source").val() //=来源&
  1010. var starttime = $("#starttime").val() //=开始时间
  1011. var endtime = $("#endtime").val() //=结束时间
  1012. var deptid = $("#PID").val()
  1013. var type = $("#type").val() //=工单类型
  1014. var bigtype = $("#bigtype").val()
  1015. var smalltype = $("#smalltype").val() //=小类别
  1016. var sourcearea = $("#sourceAreas").val() //区域
  1017. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1018. var tab = 0;
  1019. var keyid = $("#keyid").val() //=关键词id
  1020. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1021. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1022. "&tel=" +
  1023. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1024. source +
  1025. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1026. sourcearea +
  1027. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1028. "&isdc=1";
  1029. window.location.href = url;
  1030. })
  1031. </script>
  1032. </body>
  1033. </html>