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WorkDSZBOtherPhone.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <th data-checkbox="true"></th>
  134. <th data-align="center" data-formatter="setCode">序号</th>
  135. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  136. 工单单号
  137. </th>
  138. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  139. 诉求标题
  140. </th>
  141. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  142. 来电内容
  143. </th>
  144. <th data-field="DeptName" data-align="center">
  145. 承办单位
  146. </th>
  147. <!-- <th data-field="OtherDeptName" data-align="center">
  148. 协办单位
  149. </th> -->
  150. <th data-field="UserName" data-align="center">
  151. 受理人
  152. </th>
  153. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  154. 办理状态
  155. </th>
  156. <!--<th
  157. data-field="FilePath"
  158. data-formatter="setCode"
  159. data-align="center"
  160. >
  161. 录音
  162. </th>-->
  163. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  164. 时限
  165. </th>
  166. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  167. 办理时限
  168. </th>
  169. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  170. 操作
  171. </th>
  172. </tr>
  173. </thead>
  174. <tbody class="list"></tbody>
  175. </table>
  176. </div>
  177. </div>
  178. </div>
  179. </div>
  180. <!--下载框-->
  181. <div class="t-shade lyxz">
  182. <div class="shade_k">
  183. <div class="shade_title">
  184. <span>录音播放与下载<srong class="cknum"></srong></span>
  185. <span class="setwin gbly"><a>x</a></span>
  186. </div>
  187. <div class="shade_content">
  188. <div class="Ly_box audiojs"></div>
  189. </div>
  190. </div>
  191. </div>
  192. <input type="hidden" id="PID" />
  193. <input type="hidden" id="Dpment" />
  194. </div>
  195. <script src="../js/layui/layui.js"></script>
  196. <script src="../js/bootstrap-select.js"></script>
  197. <script src="../css/laydate/laydate.js"></script>
  198. <script src="../My97DatePicker/WdatePicker.js"></script>
  199. <script src="../js/zTree/jquery.ztree.core.js"></script>
  200. <script src="../js/search/screen.js"></script>
  201. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  202. <script>
  203. var wid = helper.request.queryString("states");
  204. if (wid) {
  205. $("#state").val(wid);
  206. }
  207. $(document).ready(function () {
  208. load();
  209. laydate.skin("blue");
  210. laydate({
  211. elem: "#starttime",
  212. event: "focus",
  213. istime: true,
  214. format: 'YYYY-MM-DD hh:mm:ss'
  215. });
  216. laydate({
  217. elem: "#endtime",
  218. event: "focus",
  219. istime: true,
  220. format: 'YYYY-MM-DD hh:mm:ss'
  221. });
  222. });
  223. //关闭录音弹出
  224. $(".gbly").click(function () {
  225. $(".lyxz").removeClass("cx");
  226. $("audio")[0].pause();
  227. });
  228. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  229. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  230. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  231. });
  232. //获取查询信息
  233. function load() {
  234. //坐席
  235. var usercodeID = "";
  236. var usercode_ = $("#ZX").val(); //坐席
  237. if (usercode_ != null) {
  238. $(usercode_).each(function (i, n) {
  239. var obj1 = "";
  240. obj1 = n + ",";
  241. usercodeID += obj1;
  242. });
  243. } else {
  244. usercodeID = "";
  245. }
  246. // 调度员
  247. var ddusercodeID = "";
  248. var ddusercode_ = $("#yardman").val(); //坐席
  249. if (ddusercode_ != null) {
  250. $(ddusercode_).each(function (i, n) {
  251. var obj2 = "";
  252. obj2 = n + ",";
  253. ddusercodeID += obj2;
  254. });
  255. } else {
  256. ddusercodeID = "";
  257. }
  258. //先销毁表格
  259. $("#orderlist").bootstrapTable("destroy");
  260. //初始化表格,动态从服务器加载数据
  261. $("#orderlist").bootstrapTable({
  262. method: "get", //使用get请求到服务器获取数据
  263. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  264. contentType: "application/x-www-form-urlencoded",
  265. striped: true, //表格显示条纹
  266. pagination: true, //启动分页
  267. pageSize: 10, //每页显示的记录数
  268. pageNumber: 1, //当前第几页
  269. pageList: [10, 20, 50, 100], //记录数可选列表
  270. search: false, //是否启用查询
  271. showColumns: false, //显示下拉框勾选要显示的列
  272. showRefresh: false, //显示刷新按钮
  273. sidePagination: "server", //表示服务端请求
  274. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  275. //设置为limit可以获取limit, offset, search, sort, order
  276. queryParamsType: "undefined",
  277. queryParams: function queryParams(params) {
  278. //设置查询参数
  279. var param = {
  280. page: params.pageNumber,
  281. pagesize: params.pageSize,
  282. workid: $("#wids").val(),
  283. state: $("#state").val(), //=工单状态
  284. type: $("#type").val(), //=工单类型
  285. bigtype: $("#bigtype").val(), //=大类别
  286. smalltype: $("#smalltype").val(), //=小类别
  287. key: $("#key").val(), //=关键字
  288. tel: $("#tel").val(), //=客户电话
  289. name: $("#name").val(), //=客户名称
  290. // usercode: "",
  291. usercode: usercodeID, //=坐席工号
  292. ddusercode: ddusercodeID,
  293. keyid: $("#keyid").val(), //=关键词id
  294. source: $("#source").val(), //=来源&
  295. starttime: $("#starttime").val(), //=开始时间
  296. endtime: $("#endtime").val(), //=结束时间
  297. deptid: $("#PID").val(),
  298. type: $("#type").val(),
  299. tab: 0, //待处理
  300. sourcearea: $("#sourceAreas").val(), //区域
  301. jianhang: 0, // 多媒体
  302. phoneType: 1, //其他电话来电
  303. token: $.cookie("token"),
  304. };
  305. return param;
  306. },
  307. onLoadSuccess: function (data) {
  308. //加载成功时执行
  309. // layer.msg("加载成功");
  310. //console.log(data);
  311. },
  312. onLoadError: function () {
  313. //加载失败时执行
  314. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  315. },
  316. });
  317. }
  318. //状态
  319. function States(val, row) {
  320. var html = "";
  321. switch (val + "") {
  322. case "0":
  323. html = "新工单";
  324. if (row.F_IsReturn == 1) {
  325. html = "新工单(回退)";
  326. }
  327. break;
  328. case "1":
  329. html = "待交办";
  330. break;
  331. case "2":
  332. html = '<span style="color:#FF0000;">待查收</span>';
  333. break;
  334. break;
  335. case "3":
  336. html = "退回审核中";
  337. break;
  338. case "4":
  339. html = "办理中";
  340. break;
  341. case "5":
  342. html = "延时审核";
  343. break;
  344. case "6":
  345. html = "已办理";
  346. break;
  347. case "7":
  348. html = "已回访";
  349. break;
  350. case "8":
  351. html = "重办中";
  352. break;
  353. case "9":
  354. html = "已结案";
  355. break;
  356. case "11":
  357. html = "重办待交办";
  358. break;
  359. }
  360. return html;
  361. }
  362. //时限
  363. function OverTime(val, row) {
  364. if (val == 1) {
  365. return (
  366. '<div class="" style="cursor: pointer;">' +
  367. '<span class="Greens">' +
  368. row.GapTime +
  369. "</span>" +
  370. "</div>"
  371. );
  372. } else if (val == 2) {
  373. return (
  374. '<div class="" style="cursor: pointer;">' +
  375. '<span class="Yellows">' +
  376. row.GapTime +
  377. "</span>" +
  378. "</div>"
  379. );
  380. } else if (val == 3) {
  381. return (
  382. '<div class="" style="cursor: pointer;">' +
  383. '<span class="Reds">' +
  384. row.GapTime +
  385. "</span>" +
  386. "</div>"
  387. );
  388. }
  389. }
  390. //办理时限
  391. function BanTime(val) {
  392. if (val) {
  393. var time = val.substring(0, val.indexOf(" "));
  394. return (
  395. '<div class="" style="cursor: pointer;">' +
  396. "<span>" +
  397. time +
  398. "</span>" +
  399. "</div>"
  400. );
  401. }
  402. }
  403. //音频
  404. function setCode(val) {
  405. if (val) {
  406. return (
  407. '<div class="imgs" style="cursor: pointer;">' +
  408. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  409. val +
  410. '" />' +
  411. "</div>"
  412. );
  413. } else {
  414. return "";
  415. }
  416. }
  417. // 序号
  418. function setCode(val, row, index) {
  419. return index + 1;
  420. }
  421. function GetCont(val) {
  422. if (val) {
  423. var str = "<div ";
  424. if (val.length > 10) {
  425. str = str + ' title="' + val + '" ';
  426. val = val.substr(0, 10) + "...";
  427. }
  428. return str + ">" + val + "</div>";
  429. } else {
  430. return "";
  431. }
  432. }
  433. //操作
  434. function Dispose(val, row) {
  435. var Rows = row.Buttons;
  436. // alert(row.F_WorkOrderId);
  437. var WorkOrderId = row.F_WorkOrderId;
  438. var html = '';
  439. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  440. for (var i = 0; i < Rows.length; i++) {
  441. if (Rows[i].key != 21) {
  442. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  443. if (html1) {
  444. html1 = html1.replace("data", val);
  445. }
  446. html += html1;
  447. }
  448. }
  449. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  450. return html;
  451. }
  452. //转派
  453. function redeploy(WorkOrderId) {
  454. layer.open({
  455. type: 2,
  456. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  457. title: "转派",
  458. area: ["85%", "80%"], //宽高
  459. });
  460. }
  461. //查看详情
  462. function ckxq(str) {
  463. layer.open({
  464. type: 2,
  465. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  466. title: "工单详情",
  467. area: ["100%", "100%"], //宽高
  468. });
  469. }
  470. //编辑
  471. function bj(str) {
  472. layer.open({
  473. type: 2,
  474. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  475. title: "编辑工单",
  476. area: ["95%", "95%"], //宽高
  477. });
  478. }
  479. //删除
  480. function move(str) {
  481. layer.confirm(
  482. "确定删除工单?", {
  483. btn: ["是", "否"], //按钮
  484. },
  485. function () {
  486. $.post(
  487. huayi.config.callcenter_url +
  488. "WorkOrder/DelWorkOrder", {
  489. ids: str,
  490. token: $.cookie("token"),
  491. },
  492. function (result) {
  493. result = JSON.parse(result);
  494. if (result.state.toLowerCase() == "success") {
  495. layer.msg("删除成功");
  496. load();
  497. }
  498. }
  499. );
  500. }
  501. );
  502. }
  503. ////删除
  504. function withdraw(str) {
  505. layer.confirm(
  506. "确定撤回?", {
  507. btn: ["是", "否"], //按钮
  508. },
  509. function () {
  510. $.post(
  511. huayi.config.callcenter_url +
  512. "WorkOrder/WithdrawDWorkOrder", {
  513. workorderid: str,
  514. token: $.cookie("token"),
  515. },
  516. function (result) {
  517. result = JSON.parse(result);
  518. if (result.state.toLowerCase() == "success") {
  519. layer.msg("撤回成功");
  520. load();
  521. }
  522. }
  523. );
  524. }
  525. );
  526. }
  527. //提交
  528. function tj(str) {
  529. layer.confirm(
  530. "确定要提交工单么?", {
  531. btn: ["确定", "取消"], //按钮
  532. },
  533. function () {
  534. //请求后台数据
  535. /*发送请求*/
  536. $.post(
  537. huayi.config.callcenter_url +
  538. "WorkOrder/SubmitWorkOrder", {
  539. ids: str,
  540. token: $.cookie("token"),
  541. },
  542. function (result) {
  543. result = JSON.parse(result);
  544. if (result.state.toLowerCase() == "success") {
  545. layer.msg("提交成功");
  546. load();
  547. }
  548. }
  549. );
  550. }
  551. );
  552. }
  553. //交办
  554. function jb(str) {
  555. layer.open({
  556. type: 2,
  557. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  558. title: "工单交办",
  559. area: ["87%", "80%"], //宽高
  560. });
  561. }
  562. //领导批示
  563. function lader(str) {
  564. layer.open({
  565. type: 2,
  566. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  567. title: "领导批示",
  568. area: ["60%", "80%"], //宽高
  569. });
  570. }
  571. //市长批示
  572. function city(str) {
  573. layer.open({
  574. type: 2,
  575. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  576. title: "领导批示",
  577. area: ["60%", "80%"], //宽高
  578. });
  579. }
  580. //办理
  581. function bl(str) {
  582. layer.open({
  583. type: 2,
  584. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  585. title: "办理工单",
  586. area: ["60%", "80%"], //宽高
  587. });
  588. }
  589. //督办
  590. function Supervision(str) {
  591. layer.open({
  592. type: 2,
  593. content: "../CommonHtml/Supervision_.html?wid=" +
  594. str +
  595. "&type=1", //iframe的url,no代表不显示滚动条
  596. title: "督办",
  597. area: ["60%", "80%"], //宽高
  598. });
  599. }
  600. //督查
  601. function Supervision_(str) {
  602. layer.open({
  603. type: 2,
  604. content: "../CommonHtml/Supervision_.html?wid=" +
  605. str +
  606. "&type=2", //iframe的url,no代表不显示滚动条
  607. title: "监察",
  608. area: ["60%", "80%"], //宽高
  609. });
  610. }
  611. //强制结案
  612. function StrongLawsuit(str) {
  613. layer.open({
  614. type: 2,
  615. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  616. title: "强制结案",
  617. area: ["60%", "80%"], //宽高
  618. });
  619. }
  620. //回退BackDtail
  621. function BackDtail(str) {
  622. layer.open({
  623. type: 2,
  624. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  625. title: "工单回退",
  626. area: ["60%", "80%"], //宽高
  627. });
  628. }
  629. //查收
  630. function cs(str) {
  631. layer.confirm(
  632. "确定要查收?", {
  633. btn: ["是", "否"], //按钮
  634. },
  635. function () {
  636. $.post(
  637. huayi.config.callcenter_url +
  638. "WorkOrder/ReceiveWorkOrder", {
  639. workorderid: str,
  640. token: $.cookie("token"),
  641. },
  642. function (result) {
  643. result = JSON.parse(result);
  644. if (result.state.toLowerCase() == "success") {
  645. layer.msg("查收成功");
  646. load();
  647. }
  648. }
  649. );
  650. }
  651. );
  652. }
  653. //收回
  654. function sh(str) {
  655. layer.confirm(
  656. "确定要回收?", {
  657. btn: ["是", "否"], //按钮
  658. },
  659. function () {
  660. $.post(
  661. huayi.config.callcenter_url +
  662. "WorkOrder/TakeBackWorkOrder", {
  663. workorderid: str,
  664. token: $.cookie("token"),
  665. },
  666. function (result) {
  667. result = JSON.parse(result);
  668. if (result.state.toLowerCase() == "success") {
  669. layer.msg("回收");
  670. load();
  671. }
  672. }
  673. );
  674. }
  675. );
  676. }
  677. //强制回收
  678. function recycles() {
  679. layer.confirm("确定要强制退回吗?", {
  680. btn: ["是", "否"], //按钮
  681. });
  682. }
  683. //退回申请
  684. function th(str) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  688. title: "申请退回工单",
  689. area: ["60%", "80%"], //宽高
  690. });
  691. }
  692. //审核退回申请
  693. function shth(str) {
  694. layer.open({
  695. type: 2,
  696. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  697. title: "审核退回申请",
  698. area: ["60%", "80%"], //宽高
  699. });
  700. }
  701. //办理
  702. // function th(str) {
  703. // layer.open({
  704. // type: 2,
  705. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  706. // title: '办理工单',
  707. // area: ['35%', '30%'], //宽高
  708. // });
  709. // }
  710. //申请延时
  711. function ys(str) {
  712. layer.open({
  713. type: 2,
  714. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  715. title: "申请延时",
  716. area: ["60%", "80%"], //宽高
  717. });
  718. }
  719. //审核申请延时
  720. function shys(str) {
  721. layer.open({
  722. type: 2,
  723. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  724. title: "审核延时申请",
  725. area: ["60%", "80%"], //宽高
  726. });
  727. }
  728. //诉求回访
  729. function hf(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  733. title: "工单回访",
  734. area: ["60%", "80%"], //宽高
  735. });
  736. }
  737. //重办工单
  738. function cb(str) {
  739. layer.open({
  740. type: 2,
  741. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  742. title: "重办工单",
  743. area: ["90%", "90%"], //宽高
  744. });
  745. }
  746. //结案
  747. function Lawsuit(str) {
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "诉求单结案",
  752. area: ["60%", "80%"], //宽高
  753. });
  754. }
  755. //转督办
  756. function zdb(str, row) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/superTrunl.html?wid=" + str,
  760. title: "督办工单",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. //驳回重办
  765. function bhcb(str) {
  766. //回退BackDtail
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  770. title: "驳回重办",
  771. area: ["60%", "80%"], //宽高
  772. });
  773. }
  774. $(".Appeal").click(function () {
  775. layer.open({
  776. type: 2,
  777. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  778. title: "新增诉求",
  779. area: ["85%", "80%"], //宽高
  780. });
  781. });
  782. //上传文件
  783. function upload() {
  784. if (document.getElementById("upFile").files.length > 0) {
  785. var formData = new FormData();
  786. formData.append(
  787. "upFile",
  788. document.getElementById("upFile").files[0]
  789. );
  790. formData.append("token", $.cookie("token"));
  791. $.ajax({
  792. url: huayi.config.callcenter_url +
  793. "/WorkOrder/UploadFile",
  794. type: "POST",
  795. data: formData,
  796. /**
  797. *必须false才会自动加上正确的Content-Type
  798. */
  799. contentType: false,
  800. /**
  801. * 必须false才会避开jQuery对 formdata 的默认处理
  802. * XMLHttpRequest会对 formdata 进行正确的处理
  803. */
  804. processData: false,
  805. success: function (result) {
  806. document.getElementById(
  807. "upFile"
  808. ).outerHTML = document.getElementById(
  809. "upFile"
  810. ).outerHTML;
  811. $("#upFile").change(function () {
  812. upload();
  813. });
  814. var r = $.parseJSON(result);
  815. if (r.state.toLowerCase() == "success") {
  816. $(".fjnr").text(r.data);
  817. $("#scfj").show();
  818. }
  819. },
  820. });
  821. } else {
  822. layer.confirm("请上传文件!", {
  823. btn: ["确定"],
  824. });
  825. }
  826. }
  827. //来源
  828. function LY(obj) {
  829. obj.empty();
  830. obj.append(
  831. '<option selected="selected" value="">请选择</option>'
  832. );
  833. $.getJSON(
  834. huayi.config.callcenter_url +
  835. "Dictionary/GetDicValueListById", {
  836. token: $.cookie("token"),
  837. id: 1,
  838. },
  839. function (data) {
  840. if (data.state.toLowerCase() == "success") {
  841. var content = data.data;
  842. $(content).each(function (i, n) {
  843. $(
  844. "<option value='" +
  845. n.F_ValueId +
  846. "'>" +
  847. n.F_Value +
  848. "</option>"
  849. ).appendTo(obj);
  850. });
  851. }
  852. }
  853. );
  854. }
  855. //类别
  856. function LB(obj) {
  857. obj.empty();
  858. obj.append(
  859. '<option selected="selected" value="">请选择</option>'
  860. );
  861. $.getJSON(
  862. huayi.config.callcenter_url +
  863. "Dictionary/GetDicValueListById", {
  864. token: $.cookie("token"),
  865. id: 2,
  866. },
  867. function (data) {
  868. if (data.state.toLowerCase() == "success") {
  869. var content = data.data;
  870. $(content).each(function (i, n) {
  871. $(
  872. "<option value='" +
  873. n.F_ValueId +
  874. "'>" +
  875. n.F_Value +
  876. "</option>"
  877. ).appendTo(obj);
  878. });
  879. }
  880. }
  881. );
  882. }
  883. // 主题
  884. function ZT(obj) {
  885. obj.empty();
  886. obj.append(
  887. '<option selected="selected" value="">请选择</option>'
  888. );
  889. $.getJSON(
  890. huayi.config.callcenter_url +
  891. "Dictionary/GetDicValueListById", {
  892. token: $.cookie("token"),
  893. id: 3,
  894. },
  895. function (data) {
  896. if (data.state.toLowerCase() == "success") {
  897. var content = data.data;
  898. $(content).each(function (i, n) {
  899. $(
  900. "<option value='" +
  901. n.F_ValueId +
  902. "'>" +
  903. n.F_Value +
  904. "</option>"
  905. ).appendTo(obj);
  906. });
  907. }
  908. }
  909. );
  910. }
  911. function tree() {
  912. $.get(
  913. huayi.config.callcenter_url + "Department/GetDeptList", {
  914. token: $.cookie("token"),
  915. // "pid": pid
  916. },
  917. function (result) {
  918. result = $.parseJSON(result);
  919. $.fn.zTree.init(
  920. $("#addTreeDemo"),
  921. setting1,
  922. result.data
  923. ); //实例化树形图
  924. }
  925. );
  926. }
  927. var setting1 = {
  928. data: {
  929. key: {
  930. name: "F_DeptName",
  931. },
  932. simpleData: {
  933. enable: true,
  934. idKey: "F_DeptId",
  935. pIdKey: "F_PartentId",
  936. rootPId: 0,
  937. },
  938. },
  939. callback: {
  940. onClick: zTreeOnClick,
  941. },
  942. };
  943. function zTreeOnClick(event, treeId, treeNode) {
  944. if (treeNode.level >= 1) {
  945. $(".inps").val(treeNode.F_DeptName);
  946. $("#PID").val(treeNode.F_DeptId);
  947. $("#Dpment").val(treeNode.F_DeptName);
  948. $(".Cleans").show();
  949. }
  950. }
  951. $(".exportFile").click(function () {
  952. var usercode_ = $("#ZX").val(); //坐席
  953. if (usercode_ != null) {
  954. $(usercode_).each(function (i, n) {
  955. var obj1 = "";
  956. obj1 = n + ",";
  957. usercodeID += obj1;
  958. });
  959. } else {
  960. usercodeID = "";
  961. }
  962. // 调度员
  963. var ddusercodeID = "";
  964. var ddusercode_ = $("#yardman").val(); //坐席
  965. if (ddusercode_ != null) {
  966. $(ddusercode_).each(function (i, n) {
  967. var obj2 = "";
  968. obj2 = n + ",";
  969. ddusercodeID += obj2;
  970. });
  971. } else {
  972. ddusercodeID = "";
  973. }
  974. var workid = $("#wids").val()
  975. var key = $("#key").val() //=关键字
  976. var tel = $("#tel").val() //=客户电话
  977. var name = $("#name").val() //=客户名称
  978. var usercode = usercodeID //=坐席工号
  979. var ddusercode = ddusercodeID
  980. var source = $("#source").val() //=来源&
  981. var starttime = $("#starttime").val() //=开始时间
  982. var endtime = $("#endtime").val() //=结束时间
  983. var deptid = $("#PID").val()
  984. var type = $("#type").val() //=工单类型
  985. var bigtype = $("#bigtype").val()
  986. var smalltype = $("#smalltype").val() //=小类别
  987. var sourcearea = $("#sourceAreas").val() //区域
  988. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  989. var tab = 0;
  990. var keyid = $("#keyid").val() //=关键词id
  991. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  992. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  993. "&tel=" +
  994. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  995. source +
  996. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  997. sourcearea +
  998. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=0" +
  999. "&isdc=1";
  1000. window.location.href = url;
  1001. })
  1002. </script>
  1003. </body>
  1004. </html>