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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待签收退回</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待签收退回</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. <div>
  127. <div style="width: 100%; padding: 10px">
  128. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  129. data-pagination="true">
  130. <thead>
  131. <tr>
  132. <!-- <th data-checkbox="true"></th> -->
  133. <th data-align="center" data-formatter="serialNumber">序号</th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  135. 工单单号
  136. </th>
  137. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  138. 诉求标题
  139. </th>
  140. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  141. 来电内容
  142. </th>
  143. <!-- <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th> -->
  146. <th data-field="UserName" data-align="center">
  147. 受理人
  148. </th>
  149. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  150. 办理状态
  151. </th>
  152. <!--<th
  153. data-field="FilePath"
  154. data-formatter="setCode"
  155. data-align="center"
  156. >
  157. 录音
  158. </th>-->
  159. <!-- <th data-field="OverState" data-formatter="OverTime" data-align="center">
  160. 时限
  161. </th> -->
  162. <!-- <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  163. 办理时限
  164. </th> -->
  165. <th data-field="TFDBACKTIME_BF" data-align="center">
  166. 应办结时限
  167. </th>
  168. <th data-field="SEND_CONTENT" data-align="center">
  169. 交办意见
  170. </th>
  171. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  172. 操作
  173. </th>
  174. </tr>
  175. </thead>
  176. <tbody class="list"></tbody>
  177. </table>
  178. </div>
  179. </div>
  180. </div>
  181. </div>
  182. <!--下载框-->
  183. <div class="t-shade lyxz">
  184. <div class="shade_k">
  185. <div class="shade_title">
  186. <span>录音播放与下载<srong class="cknum"></srong></span>
  187. <span class="setwin gbly"><a>x</a></span>
  188. </div>
  189. <div class="shade_content">
  190. <div class="Ly_box audiojs"></div>
  191. </div>
  192. </div>
  193. </div>
  194. <input type="hidden" id="PID" />
  195. <input type="hidden" id="Dpment" />
  196. </div>
  197. <script src="../js/layui/layui.js"></script>
  198. <script src="../js/bootstrap-select.js"></script>
  199. <script src="../css/laydate/laydate.js"></script>
  200. <script src="../My97DatePicker/WdatePicker.js"></script>
  201. <script src="../js/zTree/jquery.ztree.core.js"></script>
  202. <script src="../js/search/screen.js"></script>
  203. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  204. <script>
  205. var wid = helper.request.queryString("states");
  206. if (wid) {
  207. $("#state").val(wid);
  208. }
  209. $(document).ready(function () {
  210. load();
  211. laydate.skin("blue");
  212. laydate({
  213. elem: "#starttime",
  214. event: "focus",
  215. istime: true,
  216. format: 'YYYY-MM-DD hh:mm:ss'
  217. });
  218. laydate({
  219. elem: "#endtime",
  220. event: "focus",
  221. istime: true,
  222. format: 'YYYY-MM-DD hh:mm:ss'
  223. });
  224. });
  225. //关闭录音弹出
  226. $(".gbly").click(function () {
  227. $(".lyxz").removeClass("cx");
  228. $("audio")[0].pause();
  229. });
  230. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  231. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  232. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  233. });
  234. //获取查询信息
  235. function load() {
  236. //坐席
  237. var usercodeID = "";
  238. var usercode_ = $("#ZX").val(); //坐席
  239. if (usercode_ != null) {
  240. $(usercode_).each(function (i, n) {
  241. var obj1 = "";
  242. obj1 = n + ",";
  243. usercodeID += obj1;
  244. });
  245. } else {
  246. usercodeID = "";
  247. }
  248. // 调度员
  249. var ddusercodeID = "";
  250. var ddusercode_ = $("#yardman").val(); //坐席
  251. if (ddusercode_ != null) {
  252. $(ddusercode_).each(function (i, n) {
  253. var obj2 = "";
  254. obj2 = n + ",";
  255. ddusercodeID += obj2;
  256. });
  257. } else {
  258. ddusercodeID = "";
  259. }
  260. //先销毁表格
  261. $("#orderlist").bootstrapTable("destroy");
  262. //初始化表格,动态从服务器加载数据
  263. $("#orderlist").bootstrapTable({
  264. method: "get", //使用get请求到服务器获取数据
  265. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  266. contentType: "application/x-www-form-urlencoded",
  267. striped: true, //表格显示条纹
  268. pagination: true, //启动分页
  269. pageSize: 10, //每页显示的记录数
  270. pageNumber: 1, //当前第几页
  271. pageList: [10, 20, 50, 100], //记录数可选列表
  272. search: false, //是否启用查询
  273. showColumns: false, //显示下拉框勾选要显示的列
  274. showRefresh: false, //显示刷新按钮
  275. sidePagination: "server", //表示服务端请求
  276. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  277. //设置为limit可以获取limit, offset, search, sort, order
  278. queryParamsType: "undefined",
  279. queryParams: function queryParams(params) {
  280. //设置查询参数
  281. var param = {
  282. page: params.pageNumber,
  283. pagesize: params.pageSize,
  284. workid: $("#wids").val(),
  285. state: $("#state").val(), //=工单状态
  286. type: $("#type").val(), //=工单类型
  287. bigtype: $("#bigtype").val(), //=大类别
  288. smalltype: $("#smalltype").val(), //=小类别
  289. key: $("#key").val(), //=关键字
  290. tel: $("#tel").val(), //=客户电话
  291. name: $("#name").val(), //=客户名称
  292. // usercode: "",
  293. usercode: usercodeID, //=坐席工号
  294. ddusercode: ddusercodeID,
  295. keyid: $("#keyid").val(), //=关键词id
  296. source: $("#source").val(), //=来源&
  297. starttime: $("#starttime").val(), //=开始时间
  298. endtime: $("#endtime").val(), //=结束时间
  299. deptid: $("#PID").val(),
  300. type: $("#type").val(),
  301. tab: 11, // 待审转办
  302. sourcearea: $("#sourceAreas").val(), //区域
  303. jianhang: 0,
  304. phoneType: 2, // 12345来电
  305. token: $.cookie("token"),
  306. };
  307. return param;
  308. },
  309. onLoadSuccess: function (data) {
  310. //加载成功时执行
  311. // layer.msg("加载成功");
  312. //console.log(data);
  313. },
  314. onLoadError: function () {
  315. //加载失败时执行
  316. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  317. },
  318. });
  319. }
  320. //状态
  321. function States(val, row) {
  322. var html = "";
  323. switch (val + "") {
  324. case "0":
  325. html = "新工单";
  326. if (row.F_IsReturn == 1) {
  327. html = "新工单(回退)";
  328. }
  329. break;
  330. case "1":
  331. html = "待交办";
  332. break;
  333. case "2":
  334. html = '<span style="color:#FF0000;">待查收</span>';
  335. break;
  336. break;
  337. case "3":
  338. html = "退回审核中";
  339. break;
  340. case "4":
  341. html = "办理中";
  342. break;
  343. case "5":
  344. html = "延时审核";
  345. break;
  346. case "6":
  347. html = "已办理";
  348. break;
  349. case "7":
  350. html = "已回访";
  351. break;
  352. case "8":
  353. html = "重办中";
  354. break;
  355. case "9":
  356. html = "已结案";
  357. break;
  358. case "11":
  359. html = "重办待交办";
  360. break;
  361. }
  362. return html;
  363. }
  364. //时限
  365. function OverTime(val, row) {
  366. if (val == 1) {
  367. return (
  368. '<div class="" style="cursor: pointer;">' +
  369. '<span class="Greens">' +
  370. row.GapTime +
  371. "</span>" +
  372. "</div>"
  373. );
  374. } else if (val == 2) {
  375. return (
  376. '<div class="" style="cursor: pointer;">' +
  377. '<span class="Yellows">' +
  378. row.GapTime +
  379. "</span>" +
  380. "</div>"
  381. );
  382. } else if (val == 3) {
  383. return (
  384. '<div class="" style="cursor: pointer;">' +
  385. '<span class="Reds">' +
  386. row.GapTime +
  387. "</span>" +
  388. "</div>"
  389. );
  390. }
  391. }
  392. //办理时限
  393. function BanTime(val) {
  394. if (val) {
  395. var time = val.substring(0, val.indexOf(" "));
  396. return (
  397. '<div class="" style="cursor: pointer;">' +
  398. "<span>" +
  399. time +
  400. "</span>" +
  401. "</div>"
  402. );
  403. }
  404. }
  405. //音频
  406. function setCode(val) {
  407. if (val) {
  408. return (
  409. '<div class="imgs" style="cursor: pointer;">' +
  410. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  411. val +
  412. '" />' +
  413. "</div>"
  414. );
  415. } else {
  416. return "";
  417. }
  418. }
  419. // 序号
  420. function serialNumber(val, row, index) {
  421. return index + 1;
  422. }
  423. function GetCont(val) {
  424. if (val) {
  425. var str = "<div ";
  426. if (val.length > 10) {
  427. str = str + ' title="' + val + '" ';
  428. val = val.substr(0, 10) + "...";
  429. }
  430. return str + ">" + val + "</div>";
  431. } else {
  432. return "";
  433. }
  434. }
  435. //操作
  436. function Dispose(val, row) {
  437. var Rows = row.Buttons;
  438. // alert(row.F_WorkOrderId);
  439. var WorkOrderId = row.F_WorkOrderId;
  440. var html = '';
  441. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  442. for (var i = 0; i < Rows.length; i++) {
  443. if (Rows[i].key != 21) {
  444. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  445. if (html1) {
  446. html1 = html1.replace("data", val);
  447. }
  448. html += html1;
  449. }
  450. }
  451. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  452. return html;
  453. }
  454. //转派
  455. function redeploy(WorkOrderId) {
  456. layer.open({
  457. type: 2,
  458. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  459. title: "转派",
  460. area: ["85%", "80%"], //宽高
  461. });
  462. }
  463. //查看详情
  464. function ckxq(str) {
  465. layer.open({
  466. type: 2,
  467. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  468. title: "工单详情",
  469. area: ["100%", "100%"], //宽高
  470. });
  471. }
  472. //编辑
  473. function bj(str) {
  474. layer.open({
  475. type: 2,
  476. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  477. "&workType=jb", //iframe的url,no代表不显示滚动条
  478. title: "编辑工单",
  479. area: ["95%", "95%"], //宽高
  480. });
  481. }
  482. //删除
  483. function move(str) {
  484. layer.confirm(
  485. "确定删除工单?", {
  486. btn: ["是", "否"], //按钮
  487. },
  488. function () {
  489. $.post(
  490. huayi.config.callcenter_url +
  491. "WorkOrder/DelWorkOrder", {
  492. ids: str,
  493. token: $.cookie("token"),
  494. },
  495. function (result) {
  496. result = JSON.parse(result);
  497. if (result.state.toLowerCase() == "success") {
  498. layer.msg("删除成功");
  499. load();
  500. }
  501. }
  502. );
  503. }
  504. );
  505. }
  506. ////删除
  507. function withdraw(str) {
  508. layer.confirm(
  509. "确定撤回?", {
  510. btn: ["是", "否"], //按钮
  511. },
  512. function () {
  513. $.post(
  514. huayi.config.callcenter_url +
  515. "WorkOrder/WithdrawDWorkOrder", {
  516. workorderid: str,
  517. token: $.cookie("token"),
  518. },
  519. function (result) {
  520. result = JSON.parse(result);
  521. if (result.state.toLowerCase() == "success") {
  522. layer.msg("撤回成功");
  523. load();
  524. }
  525. }
  526. );
  527. }
  528. );
  529. }
  530. //提交
  531. function tj(str) {
  532. layer.confirm(
  533. "确定要提交工单么?", {
  534. btn: ["确定", "取消"], //按钮
  535. },
  536. function () {
  537. //请求后台数据
  538. /*发送请求*/
  539. $.post(
  540. huayi.config.callcenter_url +
  541. "WorkOrder/SubmitWorkOrder", {
  542. ids: str,
  543. token: $.cookie("token"),
  544. },
  545. function (result) {
  546. result = JSON.parse(result);
  547. if (result.state.toLowerCase() == "success") {
  548. layer.msg("提交成功");
  549. load();
  550. }
  551. }
  552. );
  553. }
  554. );
  555. }
  556. //交办
  557. function jb(str) {
  558. layer.open({
  559. type: 2,
  560. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  561. title: "工单交办",
  562. area: ["87%", "80%"], //宽高
  563. });
  564. }
  565. //领导批示
  566. function lader(str) {
  567. layer.open({
  568. type: 2,
  569. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  570. title: "领导批示",
  571. area: ["60%", "80%"], //宽高
  572. });
  573. }
  574. //市长批示
  575. function city(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  579. title: "领导批示",
  580. area: ["60%", "80%"], //宽高
  581. });
  582. }
  583. //办理
  584. function bl(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  588. title: "办理工单",
  589. area: ["60%", "80%"], //宽高
  590. });
  591. }
  592. //督办
  593. function Supervision(str) {
  594. layer.open({
  595. type: 2,
  596. content: "../CommonHtml/Supervision_.html?wid=" +
  597. str +
  598. "&type=1", //iframe的url,no代表不显示滚动条
  599. title: "督办",
  600. area: ["60%", "80%"], //宽高
  601. });
  602. }
  603. //督查
  604. function Supervision_(str) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/Supervision_.html?wid=" +
  608. str +
  609. "&type=2", //iframe的url,no代表不显示滚动条
  610. title: "监察",
  611. area: ["60%", "80%"], //宽高
  612. });
  613. }
  614. //强制结案
  615. function StrongLawsuit(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  619. title: "强制结案",
  620. area: ["60%", "80%"], //宽高
  621. });
  622. }
  623. //回退BackDtail
  624. function BackDtail(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: "工单回退",
  629. area: ["60%", "80%"], //宽高
  630. });
  631. }
  632. //查收
  633. function cs(str) {
  634. layer.confirm(
  635. "确定要查收?", {
  636. btn: ["是", "否"], //按钮
  637. },
  638. function () {
  639. $.post(
  640. huayi.config.callcenter_url +
  641. "WorkOrder/ReceiveWorkOrder", {
  642. workorderid: str,
  643. token: $.cookie("token"),
  644. },
  645. function (result) {
  646. result = JSON.parse(result);
  647. if (result.state.toLowerCase() == "success") {
  648. layer.msg("查收成功");
  649. load();
  650. }
  651. }
  652. );
  653. }
  654. );
  655. }
  656. //收回
  657. function sh(str) {
  658. layer.confirm(
  659. "确定要回收?", {
  660. btn: ["是", "否"], //按钮
  661. },
  662. function () {
  663. $.post(
  664. huayi.config.callcenter_url +
  665. "WorkOrder/TakeBackWorkOrder", {
  666. workorderid: str,
  667. token: $.cookie("token"),
  668. },
  669. function (result) {
  670. result = JSON.parse(result);
  671. if (result.state.toLowerCase() == "success") {
  672. layer.msg("回收");
  673. load();
  674. }
  675. }
  676. );
  677. }
  678. );
  679. }
  680. //强制回收
  681. function recycles() {
  682. layer.confirm("确定要强制退回吗?", {
  683. btn: ["是", "否"], //按钮
  684. });
  685. }
  686. //退回申请
  687. function th(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: "申请退回工单",
  692. area: ["60%", "80%"], //宽高
  693. });
  694. }
  695. //审核退回申请
  696. function shth(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: "审核退回申请",
  701. area: ["60%", "80%"], //宽高
  702. });
  703. }
  704. //办理
  705. // function th(str) {
  706. // layer.open({
  707. // type: 2,
  708. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. // title: '办理工单',
  710. // area: ['35%', '30%'], //宽高
  711. // });
  712. // }
  713. //申请延时
  714. function ys(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  718. title: "申请延时",
  719. area: ["60%", "80%"], //宽高
  720. });
  721. }
  722. //审核申请延时
  723. function shys(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  727. title: "审核延时申请",
  728. area: ["60%", "80%"], //宽高
  729. });
  730. }
  731. //诉求回访
  732. function hf(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: "工单回访",
  737. area: ["60%", "80%"], //宽高
  738. });
  739. }
  740. //重办工单
  741. function cb(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  745. "&workType=cb", //iframe的url,no代表不显示滚动条
  746. title: "重办工单",
  747. area: ["95%", "95%"], //宽高
  748. });
  749. }
  750. //结案
  751. function Lawsuit(str) {
  752. layer.open({
  753. type: 2,
  754. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. title: "诉求单结案",
  756. area: ["60%", "80%"], //宽高
  757. });
  758. }
  759. //驳回重办
  760. function bhcb(str) {
  761. //回退BackDtail
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. title: "驳回重办",
  766. area: ["60%", "80%"], //宽高
  767. });
  768. }
  769. //转督办
  770. function zdb(str, row) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/superTrunl.html?wid=" + str,
  774. title: "督办工单",
  775. area: ["60%", "80%"], //宽高
  776. });
  777. }
  778. $(".Appeal").click(function () {
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  782. title: "新增诉求",
  783. area: ["85%", "80%"], //宽高
  784. });
  785. });
  786. //上传文件
  787. function upload() {
  788. if (document.getElementById("upFile").files.length > 0) {
  789. var formData = new FormData();
  790. formData.append(
  791. "upFile",
  792. document.getElementById("upFile").files[0]
  793. );
  794. formData.append("token", $.cookie("token"));
  795. $.ajax({
  796. url: huayi.config.callcenter_url +
  797. "/WorkOrder/UploadFile",
  798. type: "POST",
  799. data: formData,
  800. /**
  801. *必须false才会自动加上正确的Content-Type
  802. */
  803. contentType: false,
  804. /**
  805. * 必须false才会避开jQuery对 formdata 的默认处理
  806. * XMLHttpRequest会对 formdata 进行正确的处理
  807. */
  808. processData: false,
  809. success: function (result) {
  810. document.getElementById(
  811. "upFile"
  812. ).outerHTML = document.getElementById(
  813. "upFile"
  814. ).outerHTML;
  815. $("#upFile").change(function () {
  816. upload();
  817. });
  818. var r = $.parseJSON(result);
  819. if (r.state.toLowerCase() == "success") {
  820. $(".fjnr").text(r.data);
  821. $("#scfj").show();
  822. }
  823. },
  824. });
  825. } else {
  826. layer.confirm("请上传文件!", {
  827. btn: ["确定"],
  828. });
  829. }
  830. }
  831. //来源
  832. function LY(obj) {
  833. obj.empty();
  834. obj.append(
  835. '<option selected="selected" value="">请选择</option>'
  836. );
  837. $.getJSON(
  838. huayi.config.callcenter_url +
  839. "Dictionary/GetDicValueListById", {
  840. token: $.cookie("token"),
  841. id: 1,
  842. },
  843. function (data) {
  844. if (data.state.toLowerCase() == "success") {
  845. var content = data.data;
  846. $(content).each(function (i, n) {
  847. $(
  848. "<option value='" +
  849. n.F_ValueId +
  850. "'>" +
  851. n.F_Value +
  852. "</option>"
  853. ).appendTo(obj);
  854. });
  855. }
  856. }
  857. );
  858. }
  859. //类别
  860. function LB(obj) {
  861. obj.empty();
  862. obj.append(
  863. '<option selected="selected" value="">请选择</option>'
  864. );
  865. $.getJSON(
  866. huayi.config.callcenter_url +
  867. "Dictionary/GetDicValueListById", {
  868. token: $.cookie("token"),
  869. id: 2,
  870. },
  871. function (data) {
  872. if (data.state.toLowerCase() == "success") {
  873. var content = data.data;
  874. $(content).each(function (i, n) {
  875. $(
  876. "<option value='" +
  877. n.F_ValueId +
  878. "'>" +
  879. n.F_Value +
  880. "</option>"
  881. ).appendTo(obj);
  882. });
  883. }
  884. }
  885. );
  886. }
  887. // 主题
  888. function ZT(obj) {
  889. obj.empty();
  890. obj.append(
  891. '<option selected="selected" value="">请选择</option>'
  892. );
  893. $.getJSON(
  894. huayi.config.callcenter_url +
  895. "Dictionary/GetDicValueListById", {
  896. token: $.cookie("token"),
  897. id: 3,
  898. },
  899. function (data) {
  900. if (data.state.toLowerCase() == "success") {
  901. var content = data.data;
  902. $(content).each(function (i, n) {
  903. $(
  904. "<option value='" +
  905. n.F_ValueId +
  906. "'>" +
  907. n.F_Value +
  908. "</option>"
  909. ).appendTo(obj);
  910. });
  911. }
  912. }
  913. );
  914. }
  915. function tree() {
  916. $.get(
  917. huayi.config.callcenter_url + "Department/GetDeptList", {
  918. token: $.cookie("token"),
  919. // "pid": pid
  920. },
  921. function (result) {
  922. result = $.parseJSON(result);
  923. $.fn.zTree.init(
  924. $("#addTreeDemo"),
  925. setting1,
  926. result.data
  927. ); //实例化树形图
  928. }
  929. );
  930. }
  931. var setting1 = {
  932. data: {
  933. key: {
  934. name: "F_DeptName",
  935. },
  936. simpleData: {
  937. enable: true,
  938. idKey: "F_DeptId",
  939. pIdKey: "F_PartentId",
  940. rootPId: 0,
  941. },
  942. },
  943. callback: {
  944. onClick: zTreeOnClick,
  945. },
  946. };
  947. function zTreeOnClick(event, treeId, treeNode) {
  948. if (treeNode.level >= 1) {
  949. $(".inps").val(treeNode.F_DeptName);
  950. $("#PID").val(treeNode.F_DeptId);
  951. $("#Dpment").val(treeNode.F_DeptName);
  952. $(".Cleans").show();
  953. }
  954. }
  955. $(".exportFile").click(function () {
  956. var usercode_ = $("#ZX").val(); //坐席
  957. if (usercode_ != null) {
  958. $(usercode_).each(function (i, n) {
  959. var obj1 = "";
  960. obj1 = n + ",";
  961. usercodeID += obj1;
  962. });
  963. } else {
  964. usercodeID = "";
  965. }
  966. // 调度员
  967. var ddusercodeID = "";
  968. var ddusercode_ = $("#yardman").val(); //坐席
  969. if (ddusercode_ != null) {
  970. $(ddusercode_).each(function (i, n) {
  971. var obj2 = "";
  972. obj2 = n + ",";
  973. ddusercodeID += obj2;
  974. });
  975. } else {
  976. ddusercodeID = "";
  977. }
  978. var workid = $("#wids").val()
  979. var key = $("#key").val() //=关键字
  980. var tel = $("#tel").val() //=客户电话
  981. var name = $("#name").val() //=客户名称
  982. var usercode = usercodeID //=坐席工号
  983. var ddusercode = ddusercodeID
  984. var source = $("#source").val() //=来源&
  985. var starttime = $("#starttime").val() //=开始时间
  986. var endtime = $("#endtime").val() //=结束时间
  987. var deptid = $("#PID").val()
  988. var type = $("#type").val() //=工单类型
  989. var bigtype = $("#bigtype").val()
  990. var smalltype = $("#smalltype").val() //=小类别
  991. var sourcearea = $("#sourceAreas").val() //区域
  992. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  993. var tab = 11;
  994. var keyid = $("#keyid").val() //=关键词id
  995. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  996. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  997. key +
  998. "&tel=" +
  999. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1000. source +
  1001. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1002. sourcearea +
  1003. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1004. window.location.href = url;
  1005. })
  1006. </script>
  1007. </body>
  1008. </html>