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@@ -10217,6 +10217,165 @@ namespace CallCenterApi.Interface.Controllers.workorder
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10217
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10217
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/// </summary>
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10218
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10218
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/// <returns></returns>
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10219
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10219
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//[Authority]
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10220
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+ public async Task<ActionResult> EditWorkOrderNew()
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10221
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+ {
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10222
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+ if (User.F_RoleCode == "ZXHWY" || User.F_RoleCode == "ZXBZ" || User.F_RoleCode == "ZXLD" || User.F_RoleCode == "ZXLDGLYGLY" || User.F_RoleCode == "GLY" || User.F_RoleCode == "DDZG" || User.F_RoleCode == "MTDD")
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10223
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+ {
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10224
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+ string workorderid = RequestString.GetFormString("workorderid");
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10225
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+ Model.T_Bus_WorkOrder modelT_Bus_WorkOrder = workorderBLL.GetModel(workorderid);
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10226
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+
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10227
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+ int source = RequestString.GetInt("source", 0);
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10228
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+ string cusname = RequestString.GetFormString("cusname");
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10229
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+ string cussex = RequestString.GetFormString("cussex");
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10230
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+ string cusphone = RequestString.GetFormString("cusphone");
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10231
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+ string cusaddress = RequestString.GetFormString("cusaddress");
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10232
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+ string email = RequestString.GetFormString("email");
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10233
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+ string zipcode = RequestString.GetFormString("zipcode");
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10234
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+ string conname = RequestString.GetFormString("conname");
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10235
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+ string conphone = RequestString.GetFormString("conphone");
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10236
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+ int state = RequestString.GetInt("state", 0);
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10237
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+ string title = RequestString.GetFormString("title");
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10238
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+ string content = RequestString.GetFormString("content");
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10239
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+ string files = RequestString.GetFormString("files");
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10240
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+ int sourcearea = RequestString.GetInt("sourcearea", 0);
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10241
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+ string sourceaddress = RequestString.GetFormString("sourceaddress");
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10242
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+ int isresult = RequestString.GetInt("isresult", 0);
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10243
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+ string result = RequestString.GetFormString("result");
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10244
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+ string keys = RequestString.GetFormString("keys");
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10245
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+ string splituser = RequestString.GetFormString("splituser");
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10246
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+ int type = RequestString.GetInt("type", 0);
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10247
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+ int bigtype = RequestString.GetInt("bigtype", 0);
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10248
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+ int smalltype = RequestString.GetInt("smalltype", 0);
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10249
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+ int isprotect = RequestString.GetInt("isprotect", 0);
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10250
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+ int level = RequestString.GetInt("level", 0);
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10251
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+ int issubmit = RequestString.GetInt("issubmit", 0);
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10252
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+ int isopen = RequestString.GetInt("isopen", 0);
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10253
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+ int business = RequestString.GetInt("business", 0);
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10254
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+ string workcontent = RequestString.GetFormString("workcontent");
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10255
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+
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10256
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+ #region 保存工单信息
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10257
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+
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10258
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+ modelT_Bus_WorkOrder.F_InfoSource = source;//信息来源
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10259
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+
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10260
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+ modelT_Bus_WorkOrder.F_InfoType = type;//信息类别
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10261
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+ modelT_Bus_WorkOrder.F_InfoConBigType = bigtype;//内容大类
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10262
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+ modelT_Bus_WorkOrder.F_InfoConSmallType = smalltype;//内容小类
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10263
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+ modelT_Bus_WorkOrder.F_SourceArea = sourcearea;//反映地域
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10264
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+ modelT_Bus_WorkOrder.F_SourceAddress = sourceaddress;//事发地址
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10265
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+
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10266
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+ modelT_Bus_WorkOrder.F_CusName = cusname;//投诉人姓名
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10267
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+ modelT_Bus_WorkOrder.F_CusSex = cussex;//性别
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10268
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+ modelT_Bus_WorkOrder.F_CusPhone = cusphone;//来电号码
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10269
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+ modelT_Bus_WorkOrder.F_CusAddress = cusaddress;//地址
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10270
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+ modelT_Bus_WorkOrder.F_ZipCode = zipcode;//邮编
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10271
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+ modelT_Bus_WorkOrder.F_ConName = conname;//联系人姓名
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10272
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+ modelT_Bus_WorkOrder.F_ConPhone = conphone;//联系人电话
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10273
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+ modelT_Bus_WorkOrder.F_Email = email;//E-mail
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10274
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+
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10275
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+ modelT_Bus_WorkOrder.F_ComTitle = title;//标题
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10276
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+ modelT_Bus_WorkOrder.F_ComContent = content;//情况摘要(投诉内容)
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10277
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+ modelT_Bus_WorkOrder.F_File = files;//附件
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10278
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+ modelT_Bus_WorkOrder.F_IsProtect = isprotect;//保密方式0否1是
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10279
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+ modelT_Bus_WorkOrder.F_Content = workcontent;
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10280
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+ modelT_Bus_WorkOrder.F_Key = keys;
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10281
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+ modelT_Bus_WorkOrder.F_Level = level;
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10282
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+ modelT_Bus_WorkOrder.F_ToBereply = 0;
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10283
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+ //是否直办(即时答复)0:,否1: 是
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10284
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+ modelT_Bus_WorkOrder.F_IsResult = isresult;
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10285
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+ modelT_Bus_WorkOrder.F_Result = result;//处理结果
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10286
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+ if (isopen > 0)
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10287
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+ modelT_Bus_WorkOrder.F_IsOpen = isopen;
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10288
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+ modelT_Bus_WorkOrder.F_Business = business;
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10289
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+ //如果选择即刻答复:是,即为直办,工单结束
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10290
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+ if (isresult == 1)
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10291
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+ {
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10292
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+ modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.finish;// 9;//已结案
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10293
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+ modelT_Bus_WorkOrder.F_DealDeptId = User.F_DeptId;
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10294
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+ modelT_Bus_WorkOrder.F_DealUser = User.F_UserCode;
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10295
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+ modelT_Bus_WorkOrder.F_DealTime = DateTime.Now;
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10296
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+ modelT_Bus_WorkOrder.F_IsClosed = 1;
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10297
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+ modelT_Bus_WorkOrder.F_CloseUser = User.F_UserCode;
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10298
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+ modelT_Bus_WorkOrder.F_CloseTime = DateTime.Now;
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10299
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+ }
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10300
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+ else if (issubmit == 1)
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10301
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+ {
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10302
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+ modelT_Bus_WorkOrder.F_SubmitTime = DateTime.Now;
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10303
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+ modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.submit;// 1;//提交领导
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10304
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+ }
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10305
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+
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10306
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+ bool r = workorderBLL.Update(modelT_Bus_WorkOrder);
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10307
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+
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10308
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+ #endregion
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10309
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+ if (r)
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10310
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+ {
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10311
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+ string userinfo = User.depname + "(" + User.F_UserCode + ")";
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10312
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+ string message = string.Empty;
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10313
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+ if (modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.neworder || modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.audit)//0)
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10314
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+ {
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10315
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+ message = userinfo + " 修改了工单";
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10316
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+ }
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10317
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+ if (modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.submit)//1)
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10318
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+ {
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10319
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+ message = userinfo + " 修改并提交了工单";
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10320
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+ }
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10321
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+ if (modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.resubmit)//1)
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10322
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+ {
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10323
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+ message = userinfo + " 修改了重办工单";
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10324
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+ }
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10325
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+ if (modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.finish)//9)
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10326
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+ {
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10327
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+ message = userinfo + " 修改并结案了工单";
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10328
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+ }
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10329
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+
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10330
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+ await Task.Run(()=> {
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10331
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+ #region 插入操作记录
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10332
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+ Model.T_Bus_Operation oper = new Model.T_Bus_Operation();
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10333
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+ oper.F_WorkOrderId = modelT_Bus_WorkOrder.F_WorkOrderId;
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10334
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+ oper.F_State = modelT_Bus_WorkOrder.F_WorkState;
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10335
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+ oper.F_CallRecordId = modelT_Bus_WorkOrder.F_CallRecordId;
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10336
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+ oper.F_File = modelT_Bus_WorkOrder.F_File;
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10337
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+ oper.F_Message = message;
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10338
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+
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10339
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+ oper.F_CreateUser = User.F_UserCode;
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10340
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+ oper.F_CreateTime = DateTime.Now;
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10341
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+ oper.F_IsDelete = 0;
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10342
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+
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10343
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+ operBLL.Add(oper);
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10344
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+ #endregion
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10345
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+ });
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10346
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+ await Task.Run(() => {
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10347
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+ #region 插入推送消息
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10348
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+ if (modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.submit)//1)
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10349
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+ {
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10350
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+
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10351
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+ var role = new BLL.T_Sys_RoleInfo().GetModelList(" (F_RoleCode='ZXLD' or F_RoleCode='ZXLDGLYGLY'or F_RoleCode='MTDD') ").Select(p => p.F_RoleId);
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10352
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+ var users = userBLL.GetModelList(" F_RoleId in (" + string.Join(",", role) + ") ");
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10353
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+
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10354
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+ foreach (var u in users)
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10355
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+ {
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10356
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+ msg.AddInternalMessagesInfo("工单消息", message + ",工单编号:" + modelT_Bus_WorkOrder.F_WorkOrderId, u.F_UserCode, User.F_UserCode, (int)EnumSmsType.workorder);
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10357
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+ }
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10358
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+ }
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10359
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+ #endregion
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10360
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+ });
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10361
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+ }
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10362
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+
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10363
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+
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10364
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+
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10365
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+ return Success("操作成功");
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10366
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+
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10367
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+ }
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10368
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+ else
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10369
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+ {
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10370
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+ return Success("权限不足");
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10371
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+ }
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10372
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+ }
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10373
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+
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10374
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+ /// <summary>
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10375
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+ /// 修改工单信息
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10376
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+ /// </summary>
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10377
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+ /// <returns></returns>
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10378
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+ //[Authority]
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10220
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10379
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public ActionResult EditWorkOrderBySource()
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10221
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10380
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{
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10222
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10381
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if (User.F_RoleCode == "ZXHWY" || User.F_RoleCode == "ZXBZ" || User.F_RoleCode == "GLY" || User.F_RoleCode == "DDZG")
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