通话记录优化

CallCenterApi/CallCenterApi.DAL/T_Call_CallRecords.cs

@@ -256,6 +256,7 @@ namespace CallCenterApi.DAL
                 strSql.Append("F_CallInType=@F_CallInType,");
                 strSql.Append("F_CallOutType=@F_CallOutType,");
                 strSql.Append("ActionID=@ActionID,");
+                strSql.Append("WorkOrderId=@WorkOrderId,");
                 strSql.Append("ActionType=@ActionType");
                 strSql.Append(" where CallRecordsId=@CallRecordsId");
                 SqlParameter[] parameters = {
@@ -317,6 +318,7 @@ namespace CallCenterApi.DAL
                     new SqlParameter("@F_CallInType", SqlDbType.Int,4),
                     new SqlParameter("@F_CallOutType", SqlDbType.Int,4),
                     new SqlParameter("@ActionID", SqlDbType.Int,4),
+                    new SqlParameter("@WorkOrderId", SqlDbType.NVarChar,100),
                     new SqlParameter("@ActionType", SqlDbType.Int,4),
                     new SqlParameter("@CallRecordsId", SqlDbType.Int,4)};
                 parameters[0].Value = model.CallId;
@@ -377,9 +379,9 @@ namespace CallCenterApi.DAL
                 parameters[55].Value = model.F_CallInType;
                 parameters[56].Value = model.F_CallOutType;
                 parameters[57].Value = model.ActionID;
-                parameters[58].Value = model.ActionType;
-                parameters[59].Value = model.CallRecordsId;
-
+                parameters[58].Value = model.WorkOrderId;
+                parameters[59].Value = model.ActionType;
+                parameters[60].Value = model.CallRecordsId;
                 int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
                 if (rows > 0)
                 {
@@ -572,6 +574,10 @@ namespace CallCenterApi.DAL
                 {
                     model.FilePath = row["FilePath"].ToString();
                 }
+                if (row["WorkOrderId"] != null)
+                {
+                    model.WorkOrderId  = row["WorkOrderId"].ToString();
+                }
                 if (row["IsExitWorkOrder"] != null && row["IsExitWorkOrder"].ToString() != "")
                 {
                     if ((row["IsExitWorkOrder"].ToString() == "1") || (row["IsExitWorkOrder"].ToString().ToLower() == "true"))

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/WebChart/InfoNewController.cs

@@ -17,7 +17,63 @@ namespace CallCenterApi.Interface.Controllers.WebChart
         {
             return Content("InfoNew");
         }
+        public ActionResult WorkOrdrList()
+        {
+            DataTable dt = new DataTable();
+            string sql = " and F_IsDelete=0 ";
+            int source = RequestString.GetInt("source", 0);
+            int hour = RequestString.GetInt("hour", -1);
+            int type = RequestString.GetInt("type", 0);
+            string strpageindex = RequestString.GetQueryString("page");
+            int pageindex = 1;
+            string strpagesize = RequestString.GetQueryString("pagesize");
+            int pagesize = 10;
+            if (strpageindex.Trim() != "")
+            {
+                pageindex = Convert.ToInt32(strpageindex);
+            }
 
+            if (strpagesize.Trim() != "")
+            {
+                pagesize = Convert.ToInt32(strpagesize);
+            }
+            if (type >0)
+            {
+                sql += "and F_InfoType='" + type + "'";
+            }
+            var date = DateTime.Now;
+            sql += $" and  F_CreateTime>='{date.ToString("yyyy-MM-dd")} 00:00:00'";
+            if (hour > -1)
+            {
+                int hours = hour + 1;
+                if (hour < 23)
+                    sql += " and datepart(hh,F_CreateTime)>=" + hour + " AND datepart(hh,F_CreateTime)<" + hours;
+                else
+                    sql += " and  datepart(hh,F_CreateTime)>=" + hour;
+            }
+            string cols = "F_WorkOrderId,F_ComTitle,F_WorkState,F_MainDeptId,F_IsResult,F_CreateTime,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName,dbo.GetDeptNames(F_MainDeptId) as DeptName,F_CloseTime,F_LimitTime as LimitTime,F_ComContent ";
+            int recordCount = 0;
+            dt = BLL.PagerBLL.GetListPager(
+                "T_Bus_WorkOrder a WITH(NOLOCK)",
+                "F_WorkOrderId",
+                cols,
+                sql,
+                "ORDER BY F_CreateTime DESC",
+                pagesize,
+                pageindex,
+                true,
+                out recordCount);
+            var obj = new
+            {
+                state = "success",
+                message = "成功",
+                rows = dt,
+                total = recordCount
+            };
+            return Content(obj.ToJson());
+        }
+        private BLL.T_Sys_SystemConfig configBll = new BLL.T_Sys_SystemConfig();
+     
         #region 工单类型
         /// <summary>
         /// 获取当日24小时受理量
@@ -36,6 +92,7 @@ namespace CallCenterApi.Interface.Controllers.WebChart
             {
                 hours,
                 cols = typeList.Select(p => p.F_Value).ToList(),
+                colsid= typeList.Select(p => p.F_ValueId ).ToList(),
                 counts = new List<int[]>(),
             };
 
@@ -59,6 +116,7 @@ namespace CallCenterApi.Interface.Controllers.WebChart
                 obj.counts.Add(ah);
             }
             obj.cols.Insert(0, "总数");
+            obj. colsid.Insert(0, 0);
             string sql = "select datepart(hh, F_CreateTime) hour, count(1) count from dbo.T_Bus_WorkOrder where 1=1 " + where + " group by datepart(hh, F_CreateTime) order by datepart(hh, F_CreateTime)";
             var dt = DbHelperSQL.Query(sql).Tables[0];
 

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallrecordsController.cs

@@ -158,7 +158,7 @@ namespace CallCenterApi.Interface.Controllers.tel
                 dt = BLL.PagerBLL.GetListPager(
                     "T_Call_CallRecords WITH(NOLOCK)",
                     "CallRecordsId",
-                    "*,dbo.GetUserName(UserCode) as UserName,dbo.GetWorkOrderIdByCallRecordId(CallRecordsId) as WorkOrderId,dbo.GetDictionaryName(F_CallInType) as TypeName",
+                    "*,dbo.GetUserName(UserCode) as UserName, WorkOrderId,dbo.GetDictionaryName(F_CallInType) as TypeName",
                     sql,
                     "ORDER BY CallRecordsId desc",
                     pagesize,

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -9120,6 +9120,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         var rd = new BLL.T_Call_CallRecords().GetModelByCallId(callid);
                         if (rd != null)
                         {
+                            rd.WorkOrderId = modelT_Bus_WorkOrder.F_WorkOrderId;
                             rd.IsExitWorkOrder = true;
                             new BLL.T_Call_CallRecords().Update(rd);
 
@@ -9400,6 +9401,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                             if (rd != null)
                             {
                                 rd.IsExitWorkOrder = true;
+                                rd.WorkOrderId = modelT_Bus_WorkOrder.F_WorkOrderId;
                                 new BLL.T_Call_CallRecords().Update(rd);
 
                                 modelT_Bus_WorkOrder.F_CallRecordId = rd.CallRecordsId;
@@ -15760,6 +15762,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                 {
                                     #region 保存工单信息
                                     modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.resubmit;
+                                    modelT_Bus_WorkOrder.F_IsSms = 0;
                                     modelT_Bus_WorkOrder.F_Identification = 0;
                                     workorderBLL.Update(modelT_Bus_WorkOrder);
                                     #endregion
@@ -15813,6 +15816,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                             if (!string.IsNullOrEmpty(resdatetime))
                                                 modelT_Bus_WorkOrder.F_LimitTime = DateTime.Parse(resdatetime.Split(' ')[0] + " 23:59:59");
                                             modelT_Bus_WorkOrder.F_IsOverdue = 0;
+                                            modelT_Bus_WorkOrder.F_IsSms = 0;
                                             modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.reload;//重办中
                                             modelT_Bus_WorkOrder.F_Identification = 1;
                                             modelT_Bus_WorkOrder.F_Result = "";
@@ -16725,6 +16729,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
                             #region 保存工单信息
                             //modelT_Bus_WorkOrder.F_WorkState = 8;//重办中
+                           // modelT_Bus_WorkOrder.F_IsSms = 0;
                             modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.reload;//重办中
                             modelT_Bus_WorkOrder.F_Result = "";
                             modelT_Bus_WorkOrder.F_DealDeptId = null;
@@ -16815,6 +16820,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                 #region 保存工单信息
                                 modelT_Bus_WorkOrder.F_SubmitTime = DateTime.Now;
                                 modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.resubmit;//待交办
+                                modelT_Bus_WorkOrder.F_IsSms = 0;
                                 modelT_Bus_WorkOrder.F_Identification = 0;
                                 #region 重办待交办时-主办单位清空 zhengbingbing 20191016
                                 modelT_Bus_WorkOrder.F_MainDeptId = null;
@@ -16949,6 +16955,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                                 modelT_Bus_WorkOrder.F_LimitTime = DateTime.Parse(resdatetime.Split(' ')[0] + " 23:59:59");
                                             modelT_Bus_WorkOrder.F_IsOverdue = 0;
                                             //modelT_Bus_WorkOrder.F_WorkState = 8;//重办中
+                                            modelT_Bus_WorkOrder.F_IsSms = 0;
                                             modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.reload;//重办中
                                             modelT_Bus_WorkOrder.F_Identification = 1;
                                             modelT_Bus_WorkOrder.F_Result = "";
@@ -17117,6 +17124,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                             if (modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.resubmit)
                             {
                                 #region 保存工单信息
+
                                 modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.rejload;//重办驳回
 
                                 if (modelT_Bus_AssignedInfo != null)
@@ -17239,10 +17247,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
                             modelT_Bus_WorkOrder.F_AssignTime = DateTime.Now;
                             modelT_Bus_WorkOrder.F_MainDeptID3 = "";
                             modelT_Bus_WorkOrder.F_IsReload = n + 1;
+
                             modelT_Bus_WorkOrder.F_LimitTime = limittime;
                             modelT_Bus_WorkOrder.F_IsOverdue = 0;
                             //modelT_Bus_WorkOrder.F_WorkState = 8;//重办中
                             modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.reload;//重办中
+                         //   modelT_Bus_WorkOrder.F_IsSms = 0;
                             modelT_Bus_WorkOrder.F_Result = "";
                             modelT_Bus_WorkOrder.F_DealDeptId = null;
                             modelT_Bus_WorkOrder.F_DealUser = "";

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderNewController.cs

@@ -192,6 +192,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         if (rd != null)
                         {
                             rd.IsExitWorkOrder = true;
+                            rd.WorkOrderId = modelT_Bus_WorkOrder.F_WorkOrderId;
                             new BLL.T_Call_CallRecords().Update(rd);
 
                             modelT_Bus_WorkOrder.F_CallRecordId = rd.CallRecordsId;

CallCenterApi/CallCenterApi.Model/T_Call_CallRecords.cs

@@ -470,6 +470,7 @@ namespace CallCenterApi.Model
             set { _taskid = value; }
             get { return _taskid; }
         }
+       
         /// <summary>
         /// 电话ID(比如工单id或未接来电的id)
         /// </summary>
@@ -550,6 +551,7 @@ namespace CallCenterApi.Model
             set { _actiontype = value; }
             get { return _actiontype; }
         }
+        public string WorkOrderId { set; get; }
         #endregion Model
 
     }