转媒体

CallCenterApi/CallCenterApi.DAL/T_Bus_WorkOrder.cs

@@ -286,6 +286,7 @@ namespace CallCenterApi.DAL
             strSql.Append("F_SubWorkorder1=@F_SubWorkorder1, ");
             strSql.Append("F_Administrative=@F_Administrative, ");
             strSql.Append("F_Identification=@F_Identification, ");
+            strSql.Append("F_IsMedia=@F_IsMedia, ");
             strSql.Append("F_IsSms=@F_IsSms ");
             strSql.Append(" where F_Id=@F_Id");
             SqlParameter[] parameters = {
@@ -365,6 +366,7 @@ namespace CallCenterApi.DAL
                     new SqlParameter("@F_SubWorkorder1", SqlDbType.VarChar,500),
                        new SqlParameter("@F_Administrative", SqlDbType.VarChar,500),
                         new SqlParameter("@F_Identification", SqlDbType.Int ,4),
+                         new SqlParameter("@F_IsMedia", SqlDbType.Int ,4),
                        new SqlParameter("@F_IsSms", SqlDbType.Int,4),
                     new SqlParameter("@F_Id", SqlDbType.Int,4)};
             parameters[0].Value = model.F_WorkOrderId;
@@ -443,8 +445,9 @@ namespace CallCenterApi.DAL
             parameters[73].Value = model.F_SubWorkorder1;
             parameters[74].Value = model.F_Administrative;
             parameters[75].Value = model.F_Identification;
-            parameters[76].Value = model.F_IsSms;
-            parameters[77].Value = model.F_Id;
+            parameters[76].Value = model.F_IsMedia ;
+            parameters[77].Value = model.F_IsSms;
+            parameters[78].Value = model.F_Id;
 
             int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
             if (rows > 0)
@@ -902,6 +905,10 @@ namespace CallCenterApi.DAL
                 {
                     model.F_VisitType = int.Parse(row["F_VisitType"].ToString());
                 }
+                if (row["F_IsMedia"] != null && row["F_IsMedia"].ToString() != "")
+                {
+                    model.F_IsMedia = int.Parse(row["F_IsMedia"].ToString());
+                }
                 
             }
             return model;

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -5728,18 +5728,13 @@ namespace CallCenterApi.Interface.Controllers.workorder
         }
 
         /// <summary>
-        /// 获取媒体工单列表
+        /// 获取公开工单列表
         /// </summary>
         /// <returns></returns>
         //[Authority]
         public ActionResult GetMediaList(int isdc = 0)
         {
             DataTable dt = new DataTable();
-
-
-
-
-
             string sql = " and F_IsDelete=0";
             string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
             int islike = RequestString.GetInt("islike", 1);
@@ -6006,6 +6001,247 @@ namespace CallCenterApi.Interface.Controllers.workorder
             return Content(obj.ToJson());
         }
 
+
+        /// <summary>
+        /// 获取媒体工单列表
+        /// </summary>
+        /// <returns></returns>
+        //[Authority]
+        public ActionResult GetMassList(int isdc = 0)
+        {
+            DataTable dt = new DataTable();
+            string sql = " and F_IsDelete=0";
+            string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
+            int islike = RequestString.GetInt("islike", 1);
+            string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
+            string strkey = HttpUtility.UrlDecode(RequestString.GetQueryString("key"));
+            string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
+            string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
+            string strworkid = HttpUtility.UrlDecode(RequestString.GetQueryString("workid"));
+            string strusercode = HttpUtility.UrlDecode(RequestString.GetQueryString("usercode"));
+            string strddusercode = HttpUtility.UrlDecode(RequestString.GetQueryString("ddusercode"));//调度员
+            int source = RequestString.GetInt("source", 0);
+            int keyid = RequestString.GetInt("keyid", 0);
+            int type = RequestString.GetInt("type", 0);
+            int bigtype = RequestString.GetInt("bigtype", 0);
+            int smalltype = RequestString.GetInt("smalltype", 0);
+            int sourcearea = RequestString.GetInt("sourcearea", 0);
+            int deptid = RequestString.GetInt("deptid", 0);
+
+            string strpageindex = RequestString.GetQueryString("page");
+            int pageindex = 1;
+            string strpagesize = RequestString.GetQueryString("pagesize");
+            int pagesize = 10;
+
+            sql += " and isnull(F_IsMedia,0) =1 ";
+            int business = RequestString.GetInt("business", 0);
+            if (business > 0)
+                sql += " and F_Business = '1'";
+            if (strworkid.Trim() != "" && strworkid != "undefined")
+            {
+                sql += " and F_WorkOrderId like '%" + strworkid + "%' ";
+            }
+            if (strname.Trim() != "" && strname != "undefined")
+            {
+                sql += " and F_CusName like '%" + strname + "%' ";
+            }
+            if (islike > 0)
+            {
+                if (strtel.Trim() != "" && strtel != "undefined")
+                {
+                    sql += " and (F_CusPhone  like '%" + strtel + "%' or F_ConPhone like '%" + strtel + "%') ";
+                }
+            }
+            else
+            {
+                if (strtel.Trim() != "" && strtel != "undefined")
+                {
+                    sql += " and (F_CusPhone  = '" + strtel + "' or F_ConPhone like '" + strtel + "') ";
+                }
+            }
+
+            string ComTitle = HttpUtility.UrlDecode(RequestString.GetQueryString("ComTitle"));
+            string ComContent = HttpUtility.UrlDecode(RequestString.GetQueryString("ComContent"));
+            string Result = HttpUtility.UrlDecode(RequestString.GetQueryString("Result"));
+            if (ComTitle.Trim() != "" && ComTitle != "undefined")
+            {
+                sql += " and F_ComTitle like '%" + ComTitle + "%' ";
+            }
+            if (Result.Trim() != "" && Result != "undefined")
+            {
+                sql += " and F_Result like '%" + Result + "%' ";
+            }
+            if (ComContent.Trim() != "" && ComContent != "undefined")
+            {
+                sql += " and F_ComContent like '%" + ComContent + "%' ";
+            }
+            if (strkey.Trim() != "" && strkey != "undefined")
+            {
+                sql += " and (F_ComTitle like '%" + strkey + "%' or F_ComContent like '%" + strkey + "%'" +
+                   " or F_Result like  '%" + strkey + "%' ) ";
+            }
+            #region  坐席&调度员
+            if (strusercode.Trim() != "" && strusercode != "undefined")
+            {//坐席
+                var usercode = strusercode.Trim().Split(',');
+                var newusercode = "";
+                foreach (var item in usercode)
+                {
+                    if (!string.IsNullOrWhiteSpace(item.Trim()))
+                        newusercode += "'" + item + "',";
+                }
+                newusercode = newusercode.Trim(',');
+                if (newusercode.Trim() != "" && newusercode != "undefined")
+                {
+                    sql += " and F_CreateUser in (" + newusercode + ") ";
+                }
+            }
+            if (strddusercode.Trim() != "" && strddusercode != "undefined")
+            {//调度员
+                var ddusercode = strddusercode.Trim().Split(',');
+                var newusercode = "";
+                foreach (var item in ddusercode)
+                {
+                    if (!string.IsNullOrWhiteSpace(item.Trim()))
+                        newusercode += "'" + item + "',";
+                }
+                newusercode = newusercode.Trim(',');
+                if (newusercode.Trim() != "" && newusercode != "undefined")
+                {
+                    sql += " and F_AssignUser in(" + newusercode + ") ";
+                }
+            }
+            
+            #endregion
+
+            if (source != 0)
+            {
+                sql += " and F_InfoSource = '" + source + "' ";
+            }
+            string sqlwheres = "";
+            if (keyid != 0)
+            {
+                sqlwheres = " INNER JOIN[GetValueId]('" + keyid + "') Value on a.F_Key = Value.F_ValueId";
+                //sql += "and (F_Key IN(  SELECT  F_ValueId from [GetValueId]('"+ keyid + "'))" +
+                //  " or F_Key='" + keyid + "' )";
+            }
+            if (type != 0)
+            {
+                sql += " and F_InfoType = '" + type + "' ";
+            }
+            if (bigtype != 0)
+            {
+                sql += " and F_InfoConBigType = '" + bigtype + "' ";
+            }
+            if (smalltype != 0)
+            {
+                sql += " and F_InfoConSmallType = '" + smalltype + "' ";
+            }
+            if (sourcearea != 0)
+            {
+                sql += " and F_SourceArea = '" + sourcearea + "' ";
+            }
+            if (deptid != 0)
+            {
+                string sqlwhere = "select F_WorkOrderID from T_Bus_AssignedInfo WITH(NOLOCK) where F_MainDeptId = '" + deptid + "' and F_IsSure in (0,1) and F_State=1 and F_IsDelete=0 ";
+                sql += " and F_WorkOrderID in(" + sqlwhere + ")";
+            }
+            if (strstarttime.Trim() != "" && strstarttime != "undefined")
+            {
+                sql += " and F_CreateTime>='" + strstarttime + "' ";
+            }
+            if (strendtime.Trim() != "" && strendtime != "undefined")
+            {
+                sql += " and F_CreateTime<='" + strendtime + "' ";
+            }
+
+            if (strpageindex.Trim() != "")
+            {
+                pageindex = Convert.ToInt32(strpageindex);
+            }
+
+            if (strpagesize.Trim() != "")
+            {
+                pagesize = Convert.ToInt32(strpagesize);
+            }
+            string cols = "F_WorkOrderId,F_ComTitle,F_WorkState,F_MainDeptId,F_OtherDeptIds,F_DealTime,F_LeaveRecordId,F_CallRecordId,F_IsResult,F_IsProtect,F_IsReturn,F_CreateTime,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName,F_Identification";
+            if (isdc > 0)
+            {
+                var dtdc = DbHelperSQL.Query(" select " + cols + " from T_Bus_WorkOrder WITH(NOLOCK) where 1=1 " + sql).Tables[0];
+                var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
+                if (msg == "")
+                {
+                    return Success("导出成功");
+                }
+                else
+                {
+                    return Error("导出失败");
+                }
+            }
+
+            int recordCount = 0;
+            dt = BLL.PagerBLL.GetListPager(
+                "T_Bus_WorkOrder a WITH(NOLOCK)" + sqlwheres,
+                "F_Id",
+                cols,
+                sql,
+                "ORDER BY F_CreateTime DESC",
+                pagesize,
+                pageindex,
+                true,
+                out recordCount);
+
+            #region 声音文件
+            dt.Columns.Add("DeptName", typeof(string));//交办单位
+            dt.Columns.Add("OtherDeptName", typeof(string));//协办单位
+            dt.Columns.Add("AssignTime", typeof(string));//交办时间
+            dt.Columns.Add("IsReturnMedia", typeof(string));
+
+            dt.Columns.Add("Buttons", typeof(object));
+
+            int IsReturnMedia = 0;
+            if (User.F_RoleCode == "ZXLD" || User.F_RoleCode == "ZXLDGLYGLY" || User.F_RoleCode == "ZXLDGLY" || User.F_RoleCode == "GLY" || User.F_RoleCode == "DDZG" || User.F_RoleCode == "MTDD")
+            {
+                IsReturnMedia = 1;
+            }
+            foreach (DataRow dr in dt.Rows)
+            {
+                int state = Int32.Parse(dr["F_WorkState"].ToString());
+                if (state > 1)
+                {
+                    //获取最新交办信息
+                    string sqljb = "SELECT TOP 1 * FROM T_Bus_AssignedInfo WITH(NOLOCK) WHERE F_WorkOrderId='" + dr["F_WorkOrderId"].ToString() + "' and F_State=1 and F_IsDelete=0 and F_IsSure<>3   ORDER BY F_Id DESC";
+                    var dtjb = DbHelperSQL.Query(sqljb).Tables[0];
+                    if (dtjb.Rows.Count > 0)
+                    {
+                        dr["DeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dtjb.Rows[0]["F_MainDeptId"].ToString() + "')");
+                        if (dtjb.Rows[0]["F_OtherDeptIds"] != null && dtjb.Rows[0]["F_OtherDeptIds"].ToString() != "")
+                        {
+                            dr["OtherDeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dtjb.Rows[0]["F_OtherDeptIds"].ToString() + "')");
+                        }
+                        dr["AssignTime"] = dtjb.Rows[0]["F_CreateTime"].ToString();
+                    }
+                }
+                List<ButtonGroup.button> btns = new List<ButtonGroup.button>();
+                btns.Add(ButtonGroup.query());
+                dr["Buttons"] = btns;
+
+                dr["IsReturnMedia"] = IsReturnMedia;
+            }
+
+            #endregion
+
+            var obj = new
+            {
+                state = "success",
+                message = "成功",
+                rows = dt,
+                total = recordCount
+            };
+
+            return Content(obj.ToJson());
+        }
+
         ///// <summary>
         ///// 获取通报工单列表
         ///// </summary>
@@ -17490,6 +17726,62 @@ namespace CallCenterApi.Interface.Controllers.workorder
             }
         }
         /// <summary>
+        /// 转公开媒体
+        /// </summary>
+        /// <returns></returns>
+        //[Authority]
+        public ActionResult MediaWorkOrder()
+        {
+            if (User.F_RoleCode == "ZXLD" || User.F_RoleCode == "ZXLDGLYGLY" || User.F_RoleCode == "GLY" || User.F_RoleCode == "DDZG" || User.F_RoleCode == "MTDD")
+            {
+                string workorderid = RequestString.GetFormString("workorderid");
+                int isrelease = RequestString.GetInt("isrelease", -1);
+                // int isopen = RequestString.GetInt("isopen", 0);
+                if (isrelease > -1)
+                {
+                    Model.T_Bus_WorkOrder modelT_Bus_WorkOrder = workorderBLL.GetModel(workorderid);
+                    if (modelT_Bus_WorkOrder != null)
+                    {
+                        using (TransactionScope trans = new TransactionScope(TransactionScopeOption.Required, new TimeSpan(0, 10, 0)))
+                        {
+                            #region 修改工单记录
+                            if (isrelease > 0)
+                                modelT_Bus_WorkOrder.F_IsMedia = 1;
+                            else
+                                modelT_Bus_WorkOrder.F_IsMedia = 0;
+                            workorderBLL.Update(modelT_Bus_WorkOrder);
+                            #endregion
+                            #region 插入操作记录
+                            Model.T_Bus_Operation oper = new Model.T_Bus_Operation();
+                            oper.F_WorkOrderId = modelT_Bus_WorkOrder.F_WorkOrderId;
+                            oper.F_State = modelT_Bus_WorkOrder.F_WorkState;
+                            string userinfo = User.depname + "(" + User.F_UserCode + ")";
+                            if (modelT_Bus_WorkOrder.F_IsOpen == 1)
+                                oper.F_Message = userinfo + "转媒体了工单";
+                            else
+                                oper.F_Message = userinfo + "撤回了媒体工单";
+                            oper.F_CreateUser = User.F_UserCode;
+                            oper.F_CreateTime = DateTime.Now;
+                            oper.F_IsDelete = 0;
+                            operBLL.Add(oper);
+                            #endregion
+                            trans.Complete();
+                        }
+                        return Success("操作成功");
+                    }
+                    else
+                        return Error("操作失败");
+                }
+                else
+                    return Error("操作失败");
+
+            }
+            else
+            {
+                return Error("权限不足否");
+            }
+        }
+        /// <summary>
         /// 关联工单
         /// </summary>
         /// <returns></returns>

CallCenterApi/CallCenterApi.Model/T_Bus_WorkOrder.cs

@@ -697,7 +697,7 @@ namespace CallCenterApi.Model
         /// 回访方式1无需回访
         /// </summary>
         public int F_VisitType { set; get; }
-        
+        public int F_IsMedia { set; get; }
         #endregion Model
 
     }