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T_Call_CallRecords.cs 15KB

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  1. using System;
  2. namespace CallCenterApi.Model
  3. {
  4. /// <summary>
  5. /// 通话记录表
  6. /// </summary>
  7. [Serializable]
  8. public partial class T_Call_CallRecords
  9. {
  10. public T_Call_CallRecords()
  11. { }
  12. #region Model
  13. private string _callid;
  14. private string _callnumber;
  15. private string _cusid;
  16. private string _cuscode;
  17. private int? _calltype = 0;
  18. private int? _callstate;
  19. private int? _dealtype;
  20. private DateTime? _begintime = DateTime.Now;
  21. private DateTime? _ivrstarttime;
  22. private DateTime? _ivrendtime;
  23. private DateTime? _ringstarttime;
  24. private DateTime? _ringendtime;
  25. private DateTime? _talkstarttime;
  26. private DateTime? _talkendtime;
  27. private DateTime? _endtime = DateTime.Now;
  28. private int? _longtime;
  29. private int? _ivrlongtime;
  30. private int? _ringlongtime;
  31. private int? _talklongtime;
  32. private int? _userid;
  33. private string _usercode;
  34. private string _username;
  35. private string _extnumber;
  36. private string _filepath;
  37. private bool _isexitworkorder = false;
  38. private int? _isdeal = 0;
  39. private int? _operatetype;
  40. private string _operateobject;
  41. private DateTime? _operatetime;
  42. private string _remark;
  43. private int? _myd;
  44. private int? _businesstype;
  45. private string _location;
  46. private int _callrecordsid;
  47. private DateTime? _waitstarttime;
  48. private DateTime? _waitendtime;
  49. private int? _waitlongtime = 0;
  50. private int? _nocallstate = 0;
  51. private int? _worktimesdiff;
  52. private int? _f_qcstate = 0;
  53. private decimal? _f_qcscore = 0M;
  54. private string _f_qcremark;
  55. private int? _f_qcuserid;
  56. private string _f_qcusername;
  57. private DateTime? _f_qctime;
  58. private int? _f_qcisselect;
  59. private int? _f_hjjgid;
  60. private string _f_hjjgname;
  61. private string _tasktype;
  62. private string _taskid;
  63. private string _taskphoneid;
  64. private int? _f_wjishf;
  65. private int? _f_wjishfsuccess;
  66. private string _f_wjhfuser;
  67. private string _f_wjhfremark;
  68. private string _f_wjhfids;
  69. private int? _f_callintype;
  70. private int? _f_callouttype;
  71. private int? _actionid = 1;
  72. private int? _actiontype = 0;
  73. /// <summary>
  74. /// 呼叫编号
  75. /// </summary>
  76. public string CallId
  77. {
  78. set { _callid = value; }
  79. get { return _callid; }
  80. }
  81. /// <summary>
  82. /// 来电号码
  83. /// </summary>
  84. public string CallNumber
  85. {
  86. set { _callnumber = value; }
  87. get { return _callnumber; }
  88. }
  89. /// <summary>
  90. /// 客户id
  91. /// </summary>
  92. public string CusId
  93. {
  94. set { _cusid = value; }
  95. get { return _cusid; }
  96. }
  97. /// <summary>
  98. /// 客户编号
  99. /// </summary>
  100. public string CusCode
  101. {
  102. set { _cuscode = value; }
  103. get { return _cuscode; }
  104. }
  105. /// <summary>
  106. /// 呼叫类型,0呼入1呼出
  107. /// </summary>
  108. public int? CallType
  109. {
  110. set { _calltype = value; }
  111. get { return _calltype; }
  112. }
  113. /// <summary>
  114. /// 呼叫状态,0:未接通电话1已接通电话
  115. /// </summary>
  116. public int? CallState
  117. {
  118. set { _callstate = value; }
  119. get { return _callstate; }
  120. }
  121. /// <summary>
  122. /// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
  123. /// </summary>
  124. public int? DealType
  125. {
  126. set { _dealtype = value; }
  127. get { return _dealtype; }
  128. }
  129. /// <summary>
  130. /// 开始时间
  131. /// </summary>
  132. public DateTime? BeginTime
  133. {
  134. set { _begintime = value; }
  135. get { return _begintime; }
  136. }
  137. /// <summary>
  138. /// ivr开始时间
  139. /// </summary>
  140. public DateTime? IvrStartTime
  141. {
  142. set { _ivrstarttime = value; }
  143. get { return _ivrstarttime; }
  144. }
  145. /// <summary>
  146. /// ivr结束时间
  147. /// </summary>
  148. public DateTime? IvrEndTime
  149. {
  150. set { _ivrendtime = value; }
  151. get { return _ivrendtime; }
  152. }
  153. /// <summary>
  154. /// 振铃开始时间
  155. /// </summary>
  156. public DateTime? RingStartTime
  157. {
  158. set { _ringstarttime = value; }
  159. get { return _ringstarttime; }
  160. }
  161. /// <summary>
  162. /// 振铃结束时间
  163. /// </summary>
  164. public DateTime? RingEndTime
  165. {
  166. set { _ringendtime = value; }
  167. get { return _ringendtime; }
  168. }
  169. /// <summary>
  170. /// 通话开始时间
  171. /// </summary>
  172. public DateTime? TalkStartTime
  173. {
  174. set { _talkstarttime = value; }
  175. get { return _talkstarttime; }
  176. }
  177. /// <summary>
  178. /// 通话结束时间
  179. /// </summary>
  180. public DateTime? TalkEndTime
  181. {
  182. set { _talkendtime = value; }
  183. get { return _talkendtime; }
  184. }
  185. /// <summary>
  186. /// 结束时间
  187. /// </summary>
  188. public DateTime? EndTime
  189. {
  190. set { _endtime = value; }
  191. get { return _endtime; }
  192. }
  193. /// <summary>
  194. /// 总时长(s)
  195. /// </summary>
  196. public int? LongTime
  197. {
  198. set { _longtime = value; }
  199. get { return _longtime; }
  200. }
  201. /// <summary>
  202. /// IVR时长(s)
  203. /// </summary>
  204. public int? IvrLongTime
  205. {
  206. set { _ivrlongtime = value; }
  207. get { return _ivrlongtime; }
  208. }
  209. /// <summary>
  210. /// 振铃时长(s)
  211. /// </summary>
  212. public int? RingLongTime
  213. {
  214. set { _ringlongtime = value; }
  215. get { return _ringlongtime; }
  216. }
  217. /// <summary>
  218. /// 通话时长(s)
  219. /// </summary>
  220. public int? TalkLongTime
  221. {
  222. set { _talklongtime = value; }
  223. get { return _talklongtime; }
  224. }
  225. /// <summary>
  226. /// 坐席id
  227. /// </summary>
  228. public int? UserId
  229. {
  230. set { _userid = value; }
  231. get { return _userid; }
  232. }
  233. /// <summary>
  234. /// 坐席工号
  235. /// </summary>
  236. public string UserCode
  237. {
  238. set { _usercode = value; }
  239. get { return _usercode; }
  240. }
  241. /// <summary>
  242. /// 坐席姓名
  243. /// </summary>
  244. public string UserName
  245. {
  246. set { _username = value; }
  247. get { return _username; }
  248. }
  249. /// <summary>
  250. /// 坐席分机号
  251. /// </summary>
  252. public string ExtNumber
  253. {
  254. set { _extnumber = value; }
  255. get { return _extnumber; }
  256. }
  257. /// <summary>
  258. /// 用于获取录音的编号
  259. /// </summary>
  260. public string FilePath
  261. {
  262. set { _filepath = value; }
  263. get { return _filepath; }
  264. }
  265. /// <summary>
  266. /// 是否录入工单
  267. /// </summary>
  268. public bool IsExitWorkOrder
  269. {
  270. set { _isexitworkorder = value; }
  271. get { return _isexitworkorder; }
  272. }
  273. /// <summary>
  274. /// 是否处理0未处理1已处理2注销
  275. /// </summary>
  276. public int? IsDeal
  277. {
  278. set { _isdeal = value; }
  279. get { return _isdeal; }
  280. }
  281. /// <summary>
  282. /// 操作类型,0正常1转移2三方通话
  283. /// </summary>
  284. public int? OperateType
  285. {
  286. set { _operatetype = value; }
  287. get { return _operatetype; }
  288. }
  289. /// <summary>
  290. /// 操作目标
  291. /// </summary>
  292. public string OperateObject
  293. {
  294. set { _operateobject = value; }
  295. get { return _operateobject; }
  296. }
  297. /// <summary>
  298. /// 操作时间
  299. /// </summary>
  300. public DateTime? OperateTime
  301. {
  302. set { _operatetime = value; }
  303. get { return _operatetime; }
  304. }
  305. /// <summary>
  306. /// 备注
  307. /// </summary>
  308. public string Remark
  309. {
  310. set { _remark = value; }
  311. get { return _remark; }
  312. }
  313. /// <summary>
  314. /// 满意度,1非常满意、2基本满意、3不满意
  315. /// </summary>
  316. public int? MYD
  317. {
  318. set { _myd = value; }
  319. get { return _myd; }
  320. }
  321. /// <summary>
  322. /// IVR中选择的业务类型
  323. /// </summary>
  324. public int? BusinessType
  325. {
  326. set { _businesstype = value; }
  327. get { return _businesstype; }
  328. }
  329. /// <summary>
  330. ///
  331. /// </summary>
  332. public string Location
  333. {
  334. set { _location = value; }
  335. get { return _location; }
  336. }
  337. /// <summary>
  338. /// 来电自增Id
  339. /// </summary>
  340. public int CallRecordsId
  341. {
  342. set { _callrecordsid = value; }
  343. get { return _callrecordsid; }
  344. }
  345. /// <summary>
  346. /// 排队开始时间
  347. /// </summary>
  348. public DateTime? WaitStartTime
  349. {
  350. set { _waitstarttime = value; }
  351. get { return _waitstarttime; }
  352. }
  353. /// <summary>
  354. /// 排队结束时间
  355. /// </summary>
  356. public DateTime? WaitEndTime
  357. {
  358. set { _waitendtime = value; }
  359. get { return _waitendtime; }
  360. }
  361. /// <summary>
  362. /// 排队时长
  363. /// </summary>
  364. public int? WaitLongTime
  365. {
  366. set { _waitlongtime = value; }
  367. get { return _waitlongtime; }
  368. }
  369. /// <summary>
  370. /// 未接通状态(0其他、1坐席未登录、2坐席忙、3振铃)
  371. /// </summary>
  372. public int? NoCallState
  373. {
  374. set { _nocallstate = value; }
  375. get { return _nocallstate; }
  376. }
  377. /// <summary>
  378. /// 与工作时间间隔秒数
  379. /// </summary>
  380. public int? WorkTimesDiff
  381. {
  382. set { _worktimesdiff = value; }
  383. get { return _worktimesdiff; }
  384. }
  385. /// <summary>
  386. /// 质检状态(0未质检、1已质检)
  387. /// </summary>
  388. public int? F_QCState
  389. {
  390. set { _f_qcstate = value; }
  391. get { return _f_qcstate; }
  392. }
  393. /// <summary>
  394. /// 质检分值
  395. /// </summary>
  396. public decimal? F_QCScore
  397. {
  398. set { _f_qcscore = value; }
  399. get { return _f_qcscore; }
  400. }
  401. /// <summary>
  402. /// 质检备注
  403. /// </summary>
  404. public string F_QCRemark
  405. {
  406. set { _f_qcremark = value; }
  407. get { return _f_qcremark; }
  408. }
  409. /// <summary>
  410. /// 质检人Id
  411. /// </summary>
  412. public int? F_QCUserId
  413. {
  414. set { _f_qcuserid = value; }
  415. get { return _f_qcuserid; }
  416. }
  417. /// <summary>
  418. /// 质检人名称
  419. /// </summary>
  420. public string F_QCUserName
  421. {
  422. set { _f_qcusername = value; }
  423. get { return _f_qcusername; }
  424. }
  425. /// <summary>
  426. /// 质检时间
  427. /// </summary>
  428. public DateTime? F_QCTime
  429. {
  430. set { _f_qctime = value; }
  431. get { return _f_qctime; }
  432. }
  433. /// <summary>
  434. /// 是否推荐
  435. /// </summary>
  436. public int? F_QCIsSelect
  437. {
  438. set { _f_qcisselect = value; }
  439. get { return _f_qcisselect; }
  440. }
  441. /// <summary>
  442. ///
  443. /// </summary>
  444. public int? F_HJJGId
  445. {
  446. set { _f_hjjgid = value; }
  447. get { return _f_hjjgid; }
  448. }
  449. /// <summary>
  450. ///
  451. /// </summary>
  452. public string F_HJJGName
  453. {
  454. set { _f_hjjgname = value; }
  455. get { return _f_hjjgname; }
  456. }
  457. /// <summary>
  458. /// 拨号类型:0:拨号外呼;1:未接来电外呼;2:回访外呼
  459. /// </summary>
  460. public string TaskType
  461. {
  462. set { _tasktype = value; }
  463. get { return _tasktype; }
  464. }
  465. /// <summary>
  466. /// 记录编号:GUID编号唯一
  467. /// </summary>
  468. public string TaskID
  469. {
  470. set { _taskid = value; }
  471. get { return _taskid; }
  472. }
  473. /// <summary>
  474. /// 电话ID(比如工单id或未接来电的id)
  475. /// </summary>
  476. public string TaskPhoneID
  477. {
  478. set { _taskphoneid = value; }
  479. get { return _taskphoneid; }
  480. }
  481. /// <summary>
  482. /// 未接来电-是否回访
  483. /// </summary>
  484. public int? F_wjishf
  485. {
  486. set { _f_wjishf = value; }
  487. get { return _f_wjishf; }
  488. }
  489. /// <summary>
  490. /// 未接来电-回访是否成功
  491. /// </summary>
  492. public int? F_wjishfSuccess
  493. {
  494. set { _f_wjishfsuccess = value; }
  495. get { return _f_wjishfsuccess; }
  496. }
  497. /// <summary>
  498. /// 未接来电-回访人
  499. /// </summary>
  500. public string F_wjhfUser
  501. {
  502. set { _f_wjhfuser = value; }
  503. get { return _f_wjhfuser; }
  504. }
  505. /// <summary>
  506. /// 未接来电-备注(存放时间)
  507. /// </summary>
  508. public string F_wjhfRemark
  509. {
  510. set { _f_wjhfremark = value; }
  511. get { return _f_wjhfremark; }
  512. }
  513. /// <summary>
  514. /// 未接来电-回访的id(以上字段只做最后一次回访的记录,此为保存回访的所有id)
  515. /// </summary>
  516. public string F_wjhfids
  517. {
  518. set { _f_wjhfids = value; }
  519. get { return _f_wjhfids; }
  520. }
  521. /// <summary>
  522. /// 呼入性质
  523. /// </summary>
  524. public int? F_CallInType
  525. {
  526. set { _f_callintype = value; }
  527. get { return _f_callintype; }
  528. }
  529. /// <summary>
  530. /// 呼出性质
  531. /// </summary>
  532. public int? F_CallOutType
  533. {
  534. set { _f_callouttype = value; }
  535. get { return _f_callouttype; }
  536. }
  537. /// <summary>
  538. /// 区别正常呼入呼出、转移、三方通话
  539. /// </summary>
  540. public int? ActionID
  541. {
  542. set { _actionid = value; }
  543. get { return _actionid; }
  544. }
  545. /// <summary>
  546. /// 1正常呼入呼出、2转移、3三方通话
  547. /// </summary>
  548. public int? ActionType
  549. {
  550. set { _actiontype = value; }
  551. get { return _actiontype; }
  552. }
  553. public string WorkOrderId { set; get; }
  554. public string PhoneType { set; get; }
  555. public int? Callback { set; get; }
  556. public int? Business { set; get; }
  557. #endregion Model
  558. }
  559. }