工单报表按钮等调整

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -46,6 +46,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
         /// </summary>
         /// <returns></returns>
         //[Authority]
+        #region MyRegion
         public ActionResult GetList(int isdc = 0)
         {
             int userId = Utils.StrToInt(User.UserData["F_UserID"], 0);
@@ -84,22 +85,22 @@ namespace CallCenterApi.Interface.Controllers.workorder
             int IsExport = RequestString.GetInt("isexport", -1);
             if (IsExport > -1)
             {
-                if (IsExport==0)
+                if (IsExport == 0)
                     sql += " and (IsExport != '" + 1 + "'or IsExport is null) ";
-                else 
-                sql += " and IsExport = '" + IsExport + "' ";
+                else
+                    sql += " and IsExport = '" + IsExport + "' ";
             }
-           
+
             #region sql 语句相关处理
             if (strstate.Trim() != "" && strstate != "undefined")
             {
-                if (strstate.Trim() == ((int)EnumWorkState.neworder).ToString() )
+                if (strstate.Trim() == ((int)EnumWorkState.neworder).ToString())
                     sql += " and F_WorkState in (" + (int)EnumWorkState.neworder + "," + (int)EnumWorkState.audit + ") ";
                 else
                     sql += " and F_WorkState = '" + strstate.Trim() + "' ";
 
             }
-            if (files>1)
+            if (files > 1)
             {
                 sql += " and F_Files  is not null and F_Files!='' ";
             }
@@ -108,7 +109,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 sql += " and (F_WorkOrderId like '%" + strworkid + "%'or F_OldWorkOrderId like  '%" + strworkid + "%')";
             }
 
-            
+
             if (strname.Trim() != "" && strname != "undefined")
             {
                 sql += " and F_CusName like '%" + strname + "%' ";
@@ -120,10 +121,10 @@ namespace CallCenterApi.Interface.Controllers.workorder
             if (strkey.Trim() != "" && strkey != "undefined")
             {
                 sql += " and (F_ComTitle like '%" + strkey + "%' or F_ComContent like '%" + strkey + "%') ";
-               
+
             }
-           
-           
+
+
             if (strusercode.Trim() != "" && strusercode != "undefined")
             {//坐席
                 var usercode = strusercode.Trim().Split(',');
@@ -160,7 +161,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             {
                 sql += " and F_InfoSource = '" + source + "' ";
             }
-            if (satisfaction >-1)
+            if (satisfaction > -1)
             {
                 sql += " and F_Satisfaction = '" + satisfaction + "' ";
             }
@@ -170,7 +171,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             }
             else if (userModel.F_RoleCode == "DFZF")
             {
-                sql += " and F_CreateUser ='"+ userModel .F_UserCode + "' ";
+                sql += " and F_CreateUser ='" + userModel.F_UserCode + "' ";
             }
             if (type != 0)
             {
@@ -265,10 +266,10 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
                 if (msg == "")
                 {
-                   //if ( strstate.Trim() == ((int)EnumWorkState.finish).ToString())
-                   // {
-                       // var dtex= DbHelperSQL.Query("update T_Bus_WorkOrder set IsExport=1 where 1=1 " + sql ).Tables[0];
-                  //  }
+                    //if ( strstate.Trim() == ((int)EnumWorkState.finish).ToString())
+                    // {
+                    // var dtex= DbHelperSQL.Query("update T_Bus_WorkOrder set IsExport=1 where 1=1 " + sql ).Tables[0];
+                    //  }
                     return Success("导出成功");
                 }
                 else
@@ -276,7 +277,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     return Error("导出失败");
                 }
             }
-            
+
             #endregion
             int recordCount = 0;
             dt = BLL.PagerBLL.GetListPager(
@@ -403,12 +404,13 @@ namespace CallCenterApi.Interface.Controllers.workorder
                             ispd = dtjb.Rows[0]["F_IsNext"] != null ? dtjb.Rows[0]["F_IsNext"].ToString() : "";
                             dr["PDState"] = ispd;
                         }
-                       
-                        if (state == (int)EnumWorkState.finish|| state == (int)EnumWorkState.closed)
+
+                        if (state == (int)EnumWorkState.finish || state == (int)EnumWorkState.closed)
                         {
                             var closetime = dr["F_DealTime"].ToString();//关闭工单时间
-                            if (!string.IsNullOrEmpty (closetime)) {
-                              var   dttime = DateTime.Parse(closetime);
+                            if (!string.IsNullOrEmpty(closetime))
+                            {
+                                var dttime = DateTime.Parse(closetime);
 
                                 if (!string.IsNullOrEmpty(lt))
                                 {
@@ -425,12 +427,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                 }
 
                             }
-                            
+
                         }
                         #endregion
                     }
                 }
-                
+
                 if (dr["F_LeaveRecordId"] != null && dr["F_LeaveRecordId"].ToString() != "")
                 {
                     dr["FilePath"] = GetLeavePath(dr["F_LeaveRecordId"].ToString(), config.F_ParamValue);
@@ -442,26 +444,464 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
                 if (dr["F_Files"] != null && dr["F_Files"].ToString() != "")
                 {
-                    if (!string .IsNullOrEmpty (dr["F_Files"].ToString()))
-                      dr["IsFiles"] = 1;
+                    if (!string.IsNullOrEmpty(dr["F_Files"].ToString()))
+                        dr["IsFiles"] = 1;
                     else
-                       dr["IsFiles"] = 0;
+                        dr["IsFiles"] = 0;
                 }
                 else
                 {
-                    dr["IsFiles"] =0;
+                    dr["IsFiles"] = 0;
                 }
-                var buttons= ButtonGroup.GetButtons(dr["F_WorkState"].ToString(), userModel.F_RoleCode.ToUpper(), dr["F_IsResult"].ToString(), iszbdw, ispd, dr["IsExport"].ToString());
+                var buttons = ButtonGroup.GetButtons(dr["F_WorkState"].ToString(), userModel.F_RoleCode.ToUpper(), dr["F_IsResult"].ToString(), iszbdw, ispd, dr["IsExport"].ToString());
                 #region 判断是否存在待督办
                 var recount = reminds.Where(r => r.F_WorkOrderId.Equals(dr["F_WorkOrderId"].ToString())).Count();
                 var butt = buttons.Find(c => c.key == ButtonGroup.turnsee().key);
-                
-                if (userModel.F_RoleCode.ToUpper()== "GLY"|| userModel.F_RoleCode.ToUpper() == "ZXLD" )
+
+                if (userModel.F_RoleCode.ToUpper() == "GLY" || userModel.F_RoleCode.ToUpper() == "ZXLD")
                 {
-                    buttons.Add(ButtonGroup.delete() );
+                    buttons.Add(ButtonGroup.delete());
                 }
-               
-                if (recount > 0 && butt!=null)
+
+                if (recount > 0 && butt != null)
+                    buttons.Remove(butt);
+                #endregion
+                dr["Buttons"] = buttons;
+            }
+            #endregion
+
+            var obj = new
+            {
+                state = "success",
+                message = "成功",
+                rows = dt,
+                total = recordCount
+            };
+            return Content(obj.ToJson());
+
+        }
+        #endregion
+
+        #region MyRegion
+        public ActionResult GetListTimeOut(int isdc = 0)
+        {
+            int userId = Utils.StrToInt(User.UserData["F_UserID"], 0);
+            Model.T_Sys_UserAccount userModel = userBLL.GetModel(userId);
+
+            DataTable dt = new DataTable();
+            string sql = " and F_IsDelete=0 and (F_LimitTime>= DATEADD(hh,4,F_LimitTime) or F_LimitTime<GETDATE())  and (F_WorkState<6 or F_WorkState=8) ";
+            string strstate = HttpUtility.UrlDecode(RequestString.GetQueryString("state"));
+            string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
+            string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
+            string strkey = HttpUtility.UrlDecode(RequestString.GetQueryString("key"));
+            string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
+            string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
+            string strworkid = HttpUtility.UrlDecode(RequestString.GetQueryString("workid"));
+            string strusercode = HttpUtility.UrlDecode(RequestString.GetQueryString("usercode"));
+            string strddusercode = HttpUtility.UrlDecode(RequestString.GetQueryString("ddusercode"));//调度员
+            int source = RequestString.GetInt("source", 0);
+            int keyid = RequestString.GetInt("keyid", 0);
+            int type = RequestString.GetInt("type", 0);
+            int bigtype = RequestString.GetInt("bigtype", 0);
+            int smalltype = RequestString.GetInt("smalltype", 0);
+            int sourcearea = RequestString.GetInt("sourcearea", 0);
+            int files = RequestString.GetInt("files", 0);
+            int deptid = RequestString.GetInt("deptid", 0);
+            int dealtype = RequestString.GetInt("dealtype", -1);
+            int issend = RequestString.GetInt("issend", -1);
+            int deptlevel = RequestString.GetInt("deptlevel", 0);
+            int satisfaction = RequestString.GetInt("satisfaction", -1);
+            int timesort = RequestString.GetInt("timesort", -1);
+
+
+            string strpageindex = RequestString.GetQueryString("page");
+            int pageindex = 1;
+            string strpagesize = RequestString.GetQueryString("pagesize");
+            int pagesize = 10;
+            int IsExport = RequestString.GetInt("isexport", -1);
+            if (IsExport > -1)
+            {
+                if (IsExport == 0)
+                    sql += " and (IsExport != '" + 1 + "'or IsExport is null) ";
+                else
+                    sql += " and IsExport = '" + IsExport + "' ";
+            }
+
+            #region sql 语句相关处理
+            if (strstate.Trim() != "" && strstate != "undefined")
+            {
+                if (strstate.Trim() == ((int)EnumWorkState.neworder).ToString())
+                    sql += " and F_WorkState in (" + (int)EnumWorkState.neworder + "," + (int)EnumWorkState.audit + ") ";
+                else
+                    sql += " and F_WorkState = '" + strstate.Trim() + "' ";
+
+            }
+            if (files > 1)
+            {
+                sql += " and F_Files  is not null and F_Files!='' ";
+            }
+            if (strworkid.Trim() != "" && strworkid != "undefined")
+            {
+                sql += " and (F_WorkOrderId like '%" + strworkid + "%'or F_OldWorkOrderId like  '%" + strworkid + "%')";
+            }
+
+
+            if (strname.Trim() != "" && strname != "undefined")
+            {
+                sql += " and F_CusName like '%" + strname + "%' ";
+            }
+            if (strtel.Trim() != "" && strtel != "undefined")
+            {
+                sql += " and (F_CusPhone like '%" + strtel + "%' or F_ConPhone like '%" + strtel + "%') ";
+            }
+            if (strkey.Trim() != "" && strkey != "undefined")
+            {
+                sql += " and (F_ComTitle like '%" + strkey + "%' or F_ComContent like '%" + strkey + "%') ";
+
+            }
+
+
+            if (strusercode.Trim() != "" && strusercode != "undefined")
+            {//坐席
+                var usercode = strusercode.Trim().Split(',');
+                var newusercode = "";
+                foreach (var item in usercode)
+                {
+                    if (!string.IsNullOrWhiteSpace(item.Trim()))
+                        newusercode += "'" + item + "',";
+                }
+                newusercode = newusercode.Trim(',');
+                if (newusercode.Trim() != "" && newusercode != "undefined")
+                {
+                    sql += " and F_CreateUser in (" + newusercode + ") ";
+                    //sql += " and F_CreateUser ='" + strusercode + "' ";
+                }
+            }
+            if (strddusercode.Trim() != "" && strddusercode != "undefined")
+            {//调度员
+                var ddusercode = strddusercode.Trim().Split(',');
+                var newusercode = "";
+                foreach (var item in ddusercode)
+                {
+                    if (!string.IsNullOrWhiteSpace(item.Trim()))
+                        newusercode += "'" + item + "',";
+                }
+                newusercode = newusercode.Trim(',');
+                if (newusercode.Trim() != "" && newusercode != "undefined")
+                {
+                    sql += " and F_AssignUser in(" + newusercode + ") ";
+                    //sql += " and F_AssignUser = '" + strddusercode + "' ";
+                }
+            }
+            if (source != 0)
+            {
+                sql += " and F_InfoSource = '" + source + "' ";
+            }
+            if (satisfaction > -1)
+            {
+                sql += " and F_Satisfaction = '" + satisfaction + "' ";
+            }
+            if (keyid != 0)
+            {
+                sql += " and ','+F_Key+',' like '%," + keyid + ",%' ";
+            }
+            else if (userModel.F_RoleCode == "DFZF")
+            {
+                sql += " and F_CreateUser ='" + userModel.F_UserCode + "' ";
+            }
+            if (type != 0)
+            {
+                sql += " and F_InfoType = '" + type + "' ";
+            }
+            if (bigtype != 0)
+            {
+                sql += " and F_InfoConBigType = '" + bigtype + "' ";
+            }
+            if (smalltype != 0)
+            {
+                sql += " and F_InfoConSmallType = '" + smalltype + "' ";
+            }
+
+            if (sourcearea != 0)
+            {
+                sql += " and F_SourceArea = '" + sourcearea + "' ";
+            }
+
+            if (deptid != 0)
+            {
+                //sql += " and ',' + F_MainDeptID + ',' like '%," + deptid.ToString() + ",%'";
+                //sql += " and isnull(F_MainDeptId,null)='"+ deptid + "'";
+                sql += " and  (F_MainDeptId = '" + deptid + "' or F_MainDeptID3='" + deptid + "')";
+                #region 20190924 zhengbingbing 主办单位查询以最后办理单位为准
+                //if (deptlevel == 0)
+                //{
+                //    string sqlwhere = "select F_WorkOrderID from T_Bus_AssignedInfo where F_MainDeptId = '" + deptid + "' and F_IsSure in (0,1) and F_State=1 and F_IsDelete=0 ";
+                //    sql += " and F_WorkOrderID in(" + sqlwhere + ")";
+                //}
+                //else
+                //{
+                //    string sqlwhere = "select F_WorkOrderID from T_Bus_AssignedInfo_Next where F_MainDeptId = '" + deptid + "' and F_IsSure in (0,1) and F_State=1 and F_IsDelete=0 ";
+                //    sql += " and F_WorkOrderID in(" + sqlwhere + ")";
+                //}
+                #endregion
+            }
+            if (dealtype != -1)
+            {
+                sql += " and isnull(F_IsResult,0) = '" + dealtype + "' ";
+            }
+            if (issend != -1)
+            {
+                sql += " and isnull(F_IsRelease,0) = '" + issend + "' ";
+            }
+
+            if (strstarttime.Trim() != "" && strstarttime != "undefined")
+            {
+                sql += " and datediff(day,F_CreateTime,'" + strstarttime + "')<=0 ";
+            }
+            if (strendtime.Trim() != "" && strendtime != "undefined")
+            {
+                sql += " and datediff(day,F_CreateTime,'" + strendtime + "')>=0   ";
+            }
+            #endregion
+
+            if (strpageindex.Trim() != "")
+            {
+                pageindex = Convert.ToInt32(strpageindex);
+            }
+
+            if (strpagesize.Trim() != "")
+            {
+                pagesize = Convert.ToInt32(strpagesize);
+            }
+            //string cols = "*,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetOverState(F_WorkOrderId) as OverState,"
+            //    + "dbo.GetDictionaryName(F_InfoSource) as SourceName,dbo.GetWorkOrderAssign(F_WorkOrderId) as DeptName ,dbo.GetLimitTime(F_WorkOrderId) as LimitTime";
+            //string cols = "*,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName";
+            string sort = "ORDER BY F_CreateTime ASC";
+            if (timesort == 0)
+                sort = "ORDER BY LimitTime ASC";
+            else if (timesort == 1)
+                sort = "ORDER BY F_CreateTime DESC";
+            string cols = "F_OldWorkOrderId,F_WorkOrderId,F_Scanning,F_ComTitle,F_WorkState,F_MainDeptId,F_OtherDeptIds,F_DealTime,F_LeaveRecordId,F_CallRecordId,F_IsResult,F_IsProtect,F_IsReturn,F_CreateTime,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName,IsExport,F_Files,F_WorkRemarks";
+            #region 导出
+            if (isdc > 0)
+            {
+                var top = " "; var orderby = " order by F_CreateTime";
+                if (sql == " and F_IsDelete=0 ")
+                {
+                    top = " top 1000 "; orderby += " desc ";
+                }
+                sql+= " and (F_LimitTime>= DATEADD(hh,4,F_LimitTime) or F_LimitTime<GETDATE())  and (F_WorkState<6 or F_WorkState=8) ";
+
+                //20190715调整导出字段 zhengbingbing
+                //日期，工单号，诉求标题，诉求内容，承办单位，办理结果，是否满意，备注
+                var dtdc = DbHelperSQL.Query(" select " + top + " F_CreateTime 日期, F_OldWorkOrderId 工单号,F_ComTitle 诉求标题,F_CusName 反映人,F_CusPhone 电话号码,F_ComContent 诉求内容,dbo.GetDictionaryName(F_Key) 主题词, "
+                   + " dbo.GetDeptNames(F_MainDeptId) 承办单位, "
+                   + " (select top 1 F_Situation from T_Bus_Feedback WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId =wo.F_WorkOrderId order by F_CreateTime) 办理结果,"
+                   + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 0 then '不满意'when 2 then '基本满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 承办单位回访结果, case F_Satisfaction when 0 then '不满意'when 1 then" +
+                   "'基本满意' when 2 then '满意' else '未评价'end 郑州回访结果"
+                   + " from T_Bus_WorkOrder wo WITH(NOLOCK) where 1=1 " + sql + sort).Tables[0];
+
+                var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
+                if (msg == "")
+                {
+                    //if ( strstate.Trim() == ((int)EnumWorkState.finish).ToString())
+                    // {
+                    // var dtex= DbHelperSQL.Query("update T_Bus_WorkOrder set IsExport=1 where 1=1 " + sql ).Tables[0];
+                    //  }
+                    return Success("导出成功");
+                }
+                else
+                {
+                    return Error("导出失败");
+                }
+            }
+
+            #endregion
+            int recordCount = 0;
+            dt = BLL.PagerBLL.GetListPager(
+                "T_Bus_WorkOrder WITH(NOLOCK)",
+                "F_WorkOrderId",
+                cols,
+                sql,
+               sort,
+                pagesize,
+                pageindex,
+                true,
+                out recordCount);
+
+            #region 声音文件和交办超时
+            dt.Columns.Add("DeptName", typeof(string));//交办单位
+            dt.Columns.Add("AssignTime", typeof(string));//交办时间
+            dt.Columns.Add("OtherDeptName", typeof(string));//协办单位
+            dt.Columns.Add("OverState", typeof(string));//超时状态
+            dt.Columns.Add("LimitTime", typeof(string));//限制时间
+            dt.Columns.Add("GapTime", typeof(string));//时间差
+            dt.Columns.Add("PDState", typeof(string));//派单状态
+            dt.Columns.Add("FilePath", typeof(string));//语音文件路径
+            dt.Columns.Add("Buttons", typeof(object));//操作按钮
+            dt.Columns.Add("FilePaths", typeof(object));//操作按钮
+            dt.Columns.Add("IsFiles", typeof(object));//操作按钮
+            var configly = configBll.GetModelList(" F_ParamCode='PlayLeaveVoice' ").FirstOrDefault();
+            var config = configBll.GetModelList(" F_ParamCode='PlayPath' ").FirstOrDefault();
+            var configcs = configBll.GetModelList(" F_ParamCode='CSYJ' ").FirstOrDefault();
+            var reminds = remindBLL.GetModelList(" F_State=0 and F_IsDelete=0 and F_Type =1").ToList();
+            foreach (DataRow dr in dt.Rows)
+            {
+                string iszbdw = "0";
+                string ispd = "";
+
+                int state = Int32.Parse(dr["F_WorkState"].ToString());
+                if (state > 1)
+                {
+                    //获取最新交办信息
+                    string sqljb = "SELECT TOP 1 * FROM T_Bus_AssignedInfo WITH(NOLOCK) WHERE F_WorkOrderId='" + dr["F_WorkOrderId"].ToString() + "' and F_State=1 and F_IsDelete=0 and F_IsSure<>3   ORDER BY F_Id DESC";
+                    var dtjb = DbHelperSQL.Query(sqljb).Tables[0];
+                    if (dtjb.Rows.Count > 0)
+                    {
+                        //if (dtjb.Rows[0]["F_MainDeptId"].ToString().Split(',').Contains(userModel.F_DeptId.ToString())) { iszbdw = "1"; }
+                        if (dr["F_MainDeptId"].ToString() == userModel.F_DeptId.ToString()) { iszbdw = "1"; }
+                        dr["DeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dr["F_MainDeptId"].ToString() + "')");
+                        if (dr["F_OtherDeptIds"] != null && dr["F_OtherDeptIds"].ToString() != "")
+                        {
+                            dr["OtherDeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dr["F_OtherDeptIds"].ToString() + "')");
+                        }
+                        #region 20191016
+                        //if (dtjb.Rows[0]["F_MainDeptId"].ToString() == userModel.F_DeptId.ToString()) { iszbdw = "1"; }
+                        //dr["DeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dtjb.Rows[0]["F_MainDeptId"].ToString() + "')");
+                        //if (dtjb.Rows[0]["F_OtherDeptIds"] != null && dtjb.Rows[0]["F_OtherDeptIds"].ToString() != "")
+                        //{
+                        //    dr["OtherDeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dtjb.Rows[0]["F_OtherDeptIds"].ToString() + "')");
+                        //}
+                        #endregion
+                        dr["AssignTime"] = dtjb.Rows[0]["F_CreateTime"].ToString();
+                        #region
+                        //int did = Int32.Parse(dtjb.Rows[0]["F_MainDeptId"].ToString());
+                        //var deptinfo = new BLL.T_Sys_Department().GetModel(did);
+                        //if (deptinfo != null)
+                        //{
+                        //    if (did == userModel.F_DeptId) { iszbdw = "1"; }
+                        //    dr["DeptName"] = deptinfo.F_DeptName;//交办单位
+                        //}
+                        //if (dtjb.Rows[0]["F_OtherDeptIds"] != null && dtjb.Rows[0]["F_OtherDeptIds"].ToString() != "")
+                        //{
+                        //    string[] strids = dtjb.Rows[0]["F_OtherDeptIds"].ToString().Split(',');
+                        //    string dns = string.Empty;
+                        //    foreach (string strid in strids)
+                        //    {
+                        //        var dinfo = new BLL.T_Sys_Department().GetModel(Int32.Parse(strid));
+                        //        if (dinfo != null)
+                        //        {
+                        //            if (string.IsNullOrEmpty(dns))
+                        //            {
+                        //                dns = dinfo.F_DeptName;//交办单位
+                        //            }
+                        //            else
+                        //            {
+                        //                dns += "," + dinfo.F_DeptName;//交办单位
+                        //            }
+                        //        }
+                        //    }
+                        //    dr["OtherDeptName"] = dns;
+                        //}
+                        #endregion
+                        var lt = dtjb.Rows[0]["F_LimitTime"].ToString();//限制时间
+                        dr["LimitTime"] = lt;
+                        #region 超时时限
+                        //if (state < 6 || state == 8)
+                        if (state < (int)EnumWorkState.dealed || state == (int)EnumWorkState.reload)
+                        {
+                            if (!string.IsNullOrWhiteSpace(lt))
+                            {
+                                var ltime = DateTime.Parse(lt);
+                                TimeSpan ts = ltime.Subtract(DateTime.Now);
+                                int tss = Int32.Parse(Math.Round(ts.TotalSeconds, 0).ToString());
+                                if (tss < 0) { tss = -tss; }
+                                string gshsj = DateTimeConvert.parseTimeSeconds(tss, 1);
+                                if (ltime > DateTime.Now)
+                                {
+                                    if (configcs != null)
+                                    {
+                                        int cs = Int32.Parse(configcs.F_ParamValue);
+                                        if (ts.TotalHours > cs)
+                                        {
+                                            dr["OverState"] = 1;
+                                        }
+                                        else
+                                        {
+                                            dr["OverState"] = 2;
+                                        }
+                                    }
+                                    dr["GapTime"] = "剩余" + gshsj;
+                                }
+                                else
+                                {
+                                    dr["OverState"] = 3;
+                                    dr["GapTime"] = "超时" + gshsj;
+                                }
+                            }
+                            ispd = dtjb.Rows[0]["F_IsNext"] != null ? dtjb.Rows[0]["F_IsNext"].ToString() : "";
+                            dr["PDState"] = ispd;
+                        }
+
+                        if (state == (int)EnumWorkState.finish || state == (int)EnumWorkState.closed)
+                        {
+                            var closetime = dr["F_DealTime"].ToString();//关闭工单时间
+                            if (!string.IsNullOrEmpty(closetime))
+                            {
+                                var dttime = DateTime.Parse(closetime);
+
+                                if (!string.IsNullOrEmpty(lt))
+                                {
+                                    var ltime = DateTime.Parse(lt);
+                                    TimeSpan ts = ltime.Subtract(dttime);
+                                    int tss = Int32.Parse(Math.Round(ts.TotalSeconds, 0).ToString());
+                                    if (tss < 0) { tss = -tss; }
+                                    string gshsj = DateTimeConvert.parseTimeSeconds(tss, 1);
+                                    if (ltime < dttime)
+                                    {
+                                        dr["OverState"] = 3;
+                                        dr["GapTime"] = "超时" + gshsj;
+                                    }
+                                }
+
+                            }
+
+                        }
+                        #endregion
+                    }
+                }
+
+                if (dr["F_LeaveRecordId"] != null && dr["F_LeaveRecordId"].ToString() != "")
+                {
+                    dr["FilePath"] = GetLeavePath(dr["F_LeaveRecordId"].ToString(), config.F_ParamValue);
+                }
+                else if (dr["F_CallRecordId"] != null && dr["F_CallRecordId"].ToString() != "")
+                {
+                    dr["FilePath"] = GetCallPath(dr["F_CallRecordId"].ToString(), config.F_ParamValue);
+                }
+
+                if (dr["F_Files"] != null && dr["F_Files"].ToString() != "")
+                {
+                    if (!string.IsNullOrEmpty(dr["F_Files"].ToString()))
+                        dr["IsFiles"] = 1;
+                    else
+                        dr["IsFiles"] = 0;
+                }
+                else
+                {
+                    dr["IsFiles"] = 0;
+                }
+                var buttons = ButtonGroup.GetButtons(dr["F_WorkState"].ToString(), userModel.F_RoleCode.ToUpper(), dr["F_IsResult"].ToString(), iszbdw, ispd, dr["IsExport"].ToString());
+                #region 判断是否存在待督办
+                var recount = reminds.Where(r => r.F_WorkOrderId.Equals(dr["F_WorkOrderId"].ToString())).Count();
+                var butt = buttons.Find(c => c.key == ButtonGroup.turnsee().key);
+
+                if (userModel.F_RoleCode.ToUpper() == "GLY" || userModel.F_RoleCode.ToUpper() == "ZXLD")
+                {
+                    buttons.Add(ButtonGroup.delete());
+                }
+
+                if (recount > 0 && butt != null)
                     buttons.Remove(butt);
                 #endregion
                 dr["Buttons"] = buttons;
@@ -478,6 +918,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             return Content(obj.ToJson());
 
         }
+        #endregion
 
         public ActionResult GetTimeOutList()
         {
@@ -7366,11 +7807,11 @@ namespace CallCenterApi.Interface.Controllers.workorder
                          #endregion
                         if(isover==1)
                         {
-                            oper.F_Message = " 修改办理内容并结案了工单";
+                            oper.F_Message = userModel.F_UserCode+ " 修改办理内容并结案了工单";
                         }
                         else  
                         {
-                            oper.F_Message = " 修改了办理内容";
+                            oper.F_Message = userModel.F_UserCode+ " 修改了办理内容";
                         }
                         oper.F_CreateUser = userModel.F_UserCode;
                         oper.F_CreateTime = DateTime.Now;
@@ -8358,7 +8799,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                         {
                                             string count = "你有新的工单，工单号" + modelT_Bus_WorkOrder.F_WorkOrderId + ",请及时查收。";
                                             string[] mag = { modelT_Bus_WorkOrder.F_WorkOrderId };
-                                            bool n = new SMSController().AddSmS(833958, userId, count, mag, u.F_Mobile);
+                                            bool  n = new SMSController().AddSmS(833958, userId, count, mag, u.F_Mobile);
                                         }
                                         if (!string.IsNullOrEmpty(u.F_Telephone))
                                         {

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Models/Common/ButtonGroup.cs

@@ -277,8 +277,9 @@ namespace CallCenterApi.Interface.Models.Common
                        // buttons.Add(approval());
                         buttons.Add(takeback());
                         buttons.Add(Reminder());
-                   //     buttons.Add(turnsee()); //buttons.Add(oversee());
-                   //     buttons.Add(supervision());
+                        buttons.Add(Runsend());
+                        //     buttons.Add(turnsee()); //buttons.Add(oversee());
+                        //     buttons.Add(supervision());
                     }
                     //质检专员
                  //   if (code == "ZJZY")