超时列表

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -495,7 +495,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             }
                
             DataTable dt = new DataTable();
-            string sql = " and F_IsDelete=0 and (F_LimitTime>= DATEADD(hh,"+ cscount + ",F_LimitTime) or F_LimitTime<GETDATE())  and (F_WorkState<6 or F_WorkState=8) ";
+            string sql = " and F_IsDelete=0 and (F_LimitTime>= DATEADD(hh,-"+ cscount + ",F_LimitTime) or F_LimitTime<GETDATE())  and (F_WorkState<6 or F_WorkState=8) and F_MainDeptId >0";
             string strstate = HttpUtility.UrlDecode(RequestString.GetQueryString("state"));
             string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
             string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
@@ -682,12 +682,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
             //string cols = "*,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetOverState(F_WorkOrderId) as OverState,"
             //    + "dbo.GetDictionaryName(F_InfoSource) as SourceName,dbo.GetWorkOrderAssign(F_WorkOrderId) as DeptName ,dbo.GetLimitTime(F_WorkOrderId) as LimitTime";
             //string cols = "*,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName";
-            string sort = "ORDER BY F_CreateTime ASC";
+            string sort = "ORDER BY OverState ASC";
             if (timesort == 0)
                 sort = "ORDER BY LimitTime ASC";
             else if (timesort == 1)
                 sort = "ORDER BY F_CreateTime DESC";
-            string cols = "F_OldWorkOrderId,F_WorkOrderId,F_Scanning,F_ComTitle,F_WorkState,F_MainDeptId,F_OtherDeptIds,F_DealTime,F_LeaveRecordId,F_CallRecordId,F_IsResult,F_IsProtect,F_IsReturn,F_CreateTime,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName,IsExport,F_Files,F_WorkRemarks";
+            string cols = "F_OldWorkOrderId,F_LimitTime,F_WorkOrderId,F_Scanning,F_ComTitle,F_WorkState,F_MainDeptId,F_OtherDeptIds,F_DealTime,F_LeaveRecordId,F_CallRecordId,F_IsResult,F_IsProtect,F_IsReturn,F_CreateTime,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName,IsExport,F_Files,F_WorkRemarks";
             #region 导出
             if (isdc > 0)
             {
@@ -724,16 +724,20 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
             #endregion
             int recordCount = 0;
+            
+
             dt = BLL.PagerBLL.GetListPager(
                 "T_Bus_WorkOrder WITH(NOLOCK)",
                 "F_WorkOrderId",
                 cols,
                 sql,
                sort,
-                pagesize,
+               pagesize,
                 pageindex,
                 true,
                 out recordCount);
+          //  var dtt = workorderBLL.GetList(" 1=1" +sql);
+          //  dt = dtt.Tables[0];
 
             #region 声音文件和交办超时
             dt.Columns.Add("DeptName", typeof(string));//交办单位
@@ -810,7 +814,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         //    dr["OtherDeptName"] = dns;
                         //}
                         #endregion
-                        var lt = dtjb.Rows[0]["F_LimitTime"].ToString();//限制时间
+                        var lt = dr["F_LimitTime"].ToString();//限制时间
                         dr["LimitTime"] = lt;
                         #region 超时时限
                         //if (state < 6 || state == 8)
@@ -902,8 +906,10 @@ namespace CallCenterApi.Interface.Controllers.workorder
             }
             #endregion
 
-            dt.DefaultView.Sort = "OverState ASC";
-            dt = dt.DefaultView.ToTable();
+            //dt.DefaultView.Sort = "";
+         //   dt = dt.DefaultView.ToTable();
+          //  var allcount = dt.Rows.Count;
+            dt = GetPagedTable(dt,pageindex,pagesize);
             var obj = new
             {
                 state = "success",
@@ -915,7 +921,34 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
         }
         #endregion
-        
+        public DataTable GetPagedTable(DataTable dt, int PageIndex, int PageSize)//PageIndex表示第几页，PageSize表示每页的记录数
+        {
+            if (PageIndex == 0)
+                return dt;//0页代表每页数据，直接返回
+
+            DataTable newdt = dt.Copy();
+            newdt.Clear();//copy dt的框架
+
+            int rowbegin = (PageIndex - 1) * PageSize;
+            int rowend = PageIndex * PageSize;
+
+            if (rowbegin >= dt.Rows.Count)
+                return newdt;//源数据记录数小于等于要显示的记录，直接返回dt
+
+            if (rowend > dt.Rows.Count)
+                rowend = dt.Rows.Count;
+            for (int i = rowbegin; i <= rowend - 1; i++)
+            {
+                DataRow newdr = newdt.NewRow();
+                DataRow dr = dt.Rows[i];
+                foreach (DataColumn column in dt.Columns)
+                {
+                    newdr[column.ColumnName] = dr[column.ColumnName];
+                }
+                newdt.Rows.Add(newdr);
+            }
+            return newdt;
+        }
 
         /// <summary>
         /// 获取坐席处理列表
@@ -9023,12 +9056,14 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 {
                     if (modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.dealing|| modelT_Bus_WorkOrder.F_WorkState == (int)EnumWorkState.receive)
                     {
-                        int aid = 0; var rre = "";
+                        int aid = 0; var rre = ""; deptname = "";
                         using (TransactionScope trans = new TransactionScope())
                         {
                             if (deptlist.Count == 1)
                             {
+                                
                                 var deptinfo = deptlist.FirstOrDefault();
+                                deptname = deptinfo.F_DeptName;
                                 #region 新增工单
                                 Model.T_Bus_WorkOrder modelT_Bus_WorkOrder1 = new Model.T_Bus_WorkOrder();
                                 modelT_Bus_WorkOrder1 = tempT_Bus_WorkOrder;
@@ -9043,7 +9078,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     modelT_Bus_AssignedInfo.F_MainDeptId = deptinfo.F_DeptId;//主办单位id
                                     modelT_Bus_AssignedInfo.F_OtherDeptIds = otherdeptids;//协办单位id
                                     modelT_Bus_AssignedInfo.F_AssignedOpinion = assignedopinion;//交办意见
-
+                                    modelT_Bus_AssignedInfo.F_LimitTime = null;//办理时间
                                     modelT_Bus_AssignedInfo.F_State = state;//0草稿  1正式
                                     modelT_Bus_AssignedInfo.F_CreateUser = userModel.F_UserCode;
                                     modelT_Bus_AssignedInfo.F_CreateTime = DateTime.Now;
@@ -9066,6 +9101,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     modelT_Bus_WorkOrder1.F_OtherDeptIds = otherdeptids;
                                     modelT_Bus_WorkOrder1.F_AssignUser = userModel.F_UserCode;
                                     modelT_Bus_WorkOrder1.F_AssignTime = DateTime.Now;
+                                    modelT_Bus_WorkOrder1.F_DealTime = null;
                                     workorderBLL.Update(modelT_Bus_WorkOrder1);
                                     newids += ',' + modelT_Bus_WorkOrder1.F_WorkOrderId;
                                     #endregion
@@ -9075,7 +9111,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     #endregion
 
                                     #region 插入操作记录
-                                    var msgss = userinfo + " 交办了工单，主办单位：" + deptinfo.F_DeptName;
+                                    var msgss = userinfo + " 二次转派交办了工单，主办单位：" + deptinfo.F_DeptName;
                                     if (!string.IsNullOrEmpty(otherdeptids))
                                     {
                                         string sql = "select dbo.GetDeptNames('" + otherdeptids + "')";
@@ -9109,6 +9145,9 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     }
                                     #endregion
                                 }
+                                var msgss1 = userinfo + " 二次转派交办了工单，主办单位：" + deptinfo.F_DeptName;
+                                addoptlog(modelT_Bus_WorkOrder.F_WorkOrderId, modelT_Bus_WorkOrder1.F_WorkState, modelT_Bus_AssignedInfo.F_Id, msgss1, userModel.F_UserCode);
+
                             }
                             else
                             {
@@ -9217,7 +9256,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     //modelT_Bus_WorkOrder.F_CloseUser = userModel.F_UserCode;
                                     //modelT_Bus_WorkOrder.F_IsDelete = 1;//删除旧工单
                                     //workorderBLL.Update(modelT_Bus_WorkOrder);
-                                    msgs = userinfo + " 交办多单位，工单编号为：" + newids;
+                                    msgs = userinfo + " 二次转派交办了工单，工单编号为：" + newids;
                                 }
                                 else
                                 {
@@ -9225,6 +9264,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     msgs = userinfo + " 交办的单位有" + deptname + "，部分操作成功，新工单编号为：" + newids + "，交办失败的部门为：" + errdeptid;
                                 }
                                 #region 插入操作记录
+                                var msgss1 = userinfo + " 二次转派交办了工单，主办单位：" + deptname;
+                                addoptlog(modelT_Bus_WorkOrder.F_WorkOrderId, modelT_Bus_WorkOrder.F_WorkState, modelT_Bus_AssignedInfo.F_Id, msgss1, userModel.F_UserCode);
                                 addoptlog(modelT_Bus_WorkOrder.F_WorkOrderId, modelT_Bus_WorkOrder.F_WorkState, modelT_Bus_AssignedInfo.F_Id, msgs, userModel.F_UserCode);
                                 var WorkOrder = newids.Split(',');
                                 if (WorkOrder != null && WorkOrder.Length > 0)
@@ -9764,11 +9805,9 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         using (TransactionScope trans = new TransactionScope())
                         {
                             #region 保存工单信息
-                            //modelT_Bus_WorkOrder.F_WorkState = 4;//办理中
-                            modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.dealing;//办理中
+                            modelT_Bus_WorkOrder.F_WorkState = 4;//办理中
                             workorderBLL.Update(modelT_Bus_WorkOrder);
                             #endregion
-
                             #region 保存查收信息
                             modelT_Bus_AssignedInfo.F_IsSure = 1;//查收
                             modelT_Bus_AssignedInfo.F_SureUser = userModel.F_UserCode;
@@ -13326,6 +13365,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     modelT_Bus_WorkOrder.F_DealUser = "";
                                     modelT_Bus_WorkOrder.F_DealTime = null;
                                     workorderBLL.Update(modelT_Bus_WorkOrder);
+
+                                    #region 改为未查收
+                                    modelT_Bus_AssignedInfo.F_IsSure = 0;
+                                    assignBLL.Update(modelT_Bus_AssignedInfo); 
+                                    #endregion
+
                                     var users = userBLL.GetModelList(" F_DeptId='" + modelT_Bus_AssignedInfo.F_MainDeptId + "' ");
                                     if (users != null && users.Count > 0)
                                     {
@@ -13372,7 +13417,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     oper.F_State = modelT_Bus_WorkOrder.F_WorkState;
 
                                     string userinfo = userModel.depname + "-" + userModel.F_UserName + "(" + userModel.F_UserCode + ")";
-                                    oper.F_Message = userinfo + " 提交重办了工单，重办原因：" + reason;
+                                    oper.F_Message = userinfo + " 退回重办了工单，重办原因：" + reason;
                                     oper.F_CreateUser = userModel.F_UserCode;
                                     oper.F_CreateTime = DateTime.Now;
                                     oper.F_IsDelete = 0;
@@ -13841,15 +13886,27 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                 }
                                 if (ids != null && ids.Length > 0)
                                 {
+                                     #region 主工单新增部门记录
                                     Model.T_Bus_Operation oper = new Model.T_Bus_Operation();
                                     oper.F_WorkOrderId = workorderid;
                                     oper.F_State = modeT_Bus_WorkOrder.F_WorkState;
                                     string userinfo = userModel.depname + "-" + userModel.F_UserName + "(" + userModel.F_UserCode + ")";
-                                    oper.F_Message = userinfo + " 重办交办多单位，生成新工单:" + newids;
+                                    oper.F_Message = userinfo + " 重办交办了工单，主办单位:" + deptname;
                                     oper.F_CreateUser = userModel.F_UserCode;
                                     oper.F_CreateTime = DateTime.Now;
                                     oper.F_IsDelete = 0;
                                     operBLL.Add(oper);
+                                    #endregion
+
+                                    #region 新增工单记录
+                                    oper.F_WorkOrderId = workorderid;
+                                    oper.F_State = modeT_Bus_WorkOrder.F_WorkState;
+                                    oper.F_Message = userinfo + " 重办交办多单位，生成新工单:" + newids;
+                                    oper.F_CreateUser = userModel.F_UserCode;
+                                    oper.F_CreateTime = DateTime.Now;
+                                    oper.F_IsDelete = 0;
+                                    operBLL.Add(oper); 
+                                    #endregion
                                 }
 
                                 modeT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.closed;// 14;

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Models/Common/ButtonGroup.cs

@@ -407,7 +407,8 @@ namespace CallCenterApi.Interface.Models.Common
                     //调度专员 中心领导管理员 管理员
                     if (code == "ZXLD" || code == "ZXLDGLYGLY" || code == "GLY" || code == "DDZG")
                     {
-                      //  buttons.Add(approval());
+                        //  buttons.Add(approval());
+                        buttons.Add(Reminder());
                         buttons.Add(takeback());
                         //buttons.Add(oversee());
                      //   buttons.Add(turnsee());