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WorkDCCO.html 16KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>协办待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width{
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .inps {
  193. width: 217px;
  194. height: 24px;
  195. outline: none;
  196. border: 0;
  197. border-image-width: 0;
  198. padding: 0;
  199. padding-left: 3px;
  200. }
  201. .Cleans{
  202. display: inline-block;
  203. width: 20px;
  204. position: absolute;
  205. right: 21px;
  206. top: 5px;
  207. display: none;
  208. }
  209. </style>
  210. </head>
  211. <body class="gray-bg">
  212. <div class="wrapper wrapper-content animated fadeInRight">
  213. <div class="daoHang clearfix">
  214. <div class="dhLeft">
  215. <sapn>
  216. <i class="syIcon"></i>位置:
  217. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  218. <a href="javaScript:;">业务协同</a>&gt;
  219. <a class="nowPosition">协办待处理工单</a>
  220. </sapn>
  221. </div>
  222. <div class="dhRight">
  223. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  224. </div>
  225. </div>
  226. <div style="padding: 10px;" class="tj_content clearFix">
  227. <div style="padding: 10px;" class="tj_content clearFix">
  228. <div>
  229. <span>【搜索信息】</span>
  230. <div class="box_content">
  231. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  232. <tr>
  233. <th>关键字:</th>
  234. <td>
  235. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  236. </td>
  237. <th>工单号:</th>
  238. <td>
  239. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  240. </td>
  241. <th>时间:</th>
  242. <td>
  243. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  244. </td>
  245. <th>区域:</th>
  246. <td >
  247. <select name="" id="sourceAreas" class="select">
  248. </select>
  249. </td>
  250. </tr>
  251. <tr>
  252. <th>工单来源:</th>
  253. <td>
  254. <select class="select_" id="source">
  255. </select>
  256. </td>
  257. <th>主题词:</th>
  258. <td>
  259. <select id="keyid" name="" class="select"></select>
  260. </td>
  261. <th>投诉电话:</th>
  262. <td>
  263. <input type="text" id="tel" class="Min-width" />
  264. </td>
  265. <th>类型:</th>
  266. <td colspan="3">
  267. <select class="select_" id="type">
  268. </select>
  269. </td>
  270. </tr>
  271. <tr>
  272. <th>调度员:</th>
  273. <td>
  274. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  275. <option value="">请选择调度员</option>
  276. </select>
  277. </td>
  278. <th>姓名:</th>
  279. <td>
  280. <input type="text" id="name" class="Min-width"/>
  281. </td>
  282. <th></th>
  283. <td style="text-align: center;">
  284. <botton class="btns Seach">搜索</botton>
  285. <!--<botton class="btns ">导出</botton>-->
  286. </td>
  287. </tr>
  288. </table>
  289. </div>
  290. </div>
  291. <div>
  292. <div style="width: 100%;padding: 10px;">
  293. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  294. <thead>
  295. <tr>
  296. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  297. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  298. <th data-field="DeptName" data-align="center">承办单位</th>
  299. <th data-field="UserName" data-align="center">受理人</th>
  300. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  301. <th data-field="OverState" data-formatter="OverTime" data-align="center">办理时限</th>
  302. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  303. </tr>
  304. </thead>
  305. <tbody class="list"></tbody>
  306. </table>
  307. </div>
  308. </div>
  309. </div>
  310. </div>
  311. <input type="hidden" id="PID" />
  312. <input type="hidden" id="Dpment" />
  313. </div>
  314. <script src="../js/bootstrap-select.js"></script>
  315. <script src="../css/laydate/laydate.js"></script>
  316. <script src="../My97DatePicker/WdatePicker.js"></script>
  317. <script src="../js/zTree/jquery.ztree.core.js"></script>
  318. <script src="../js/search/screen.js"></script>
  319. <script src="../js/WorkOrder/orderCommon.js"></script>
  320. <script>
  321. $(document).ready(function() {
  322. load();
  323. ZX($("#ZX"));
  324. LY($("#source"));
  325. LB($("#type"));
  326. ZT($("#keyid"));
  327. yardman($("#yardman"));
  328. laydate.skin('blue');
  329. helper.getDropList.getOrderAreas($('#sourceAreas'));
  330. laydate({
  331. elem: '#starttime',
  332. event: 'focus'
  333. });
  334. laydate({
  335. elem: '#endtime',
  336. event: 'focus'
  337. });
  338. ///搜素
  339. $(".Seach").click(function() {
  340. load();
  341. });
  342. });
  343. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  344. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  345. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  346. });
  347. //获取查询信息
  348. function load() {
  349. //坐席
  350. var usercodeID="";
  351. var usercode_=$("#ZX").val(); //坐席
  352. if (usercode_!=null) {
  353. $(usercode_).each(function (i, n) {
  354. var obj1='';
  355. obj1= n+",";
  356. usercodeID +=obj1;
  357. })
  358. }else{
  359. usercodeID=""
  360. }
  361. // 调度员
  362. var ddusercodeID="";
  363. var ddusercode_=$("#yardman").val(); //坐席
  364. if (ddusercode_!=null) {
  365. $(ddusercode_).each(function (i, n) {
  366. var obj2='';
  367. obj2= n+",";
  368. ddusercodeID +=obj2;
  369. })
  370. }else{
  371. ddusercodeID=""
  372. }
  373. //先销毁表格
  374. $('#orderlist').bootstrapTable('destroy');
  375. //初始化表格,动态从服务器加载数据
  376. $("#orderlist").bootstrapTable({
  377. method: "get", //使用get请求到服务器获取数据
  378. url: huayi.config.callcenter_url + "WorkOrder/GetXBDWDealList", //获取数据的Servlet地址
  379. contentType: "application/x-www-form-urlencoded",
  380. striped: true, //表格显示条纹
  381. pagination: true, //启动分页
  382. pageSize: 10, //每页显示的记录数
  383. pageNumber: 1, //当前第几页
  384. pageList: [10, 20, 50, 100], //记录数可选列表
  385. search: false, //是否启用查询
  386. showColumns: false, //显示下拉框勾选要显示的列
  387. showRefresh: false, //显示刷新按钮
  388. sidePagination: "server", //表示服务端请求
  389. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  390. //设置为limit可以获取limit, offset, search, sort, order
  391. queryParamsType: "undefined",
  392. queryParams: function queryParams(params) { //设置查询参数
  393. var param = {
  394. page: params.pageNumber,
  395. pagesize: params.pageSize,
  396. workid: $("#wids").val(),
  397. state: $("#state").val(), //=工单状态
  398. type: $("#type").val(), //=工单类型
  399. bigtype: $("#bigtype").val(), //=大类别
  400. smalltype: $("#smalltype").val(), //=小类别
  401. key: $("#key").val(), //=关键字
  402. tel: $("#tel").val(), //=客户电话
  403. name: $("#name").val(), //=客户名称
  404. usercode: usercodeID, //=坐席工号
  405. ddusercode: ddusercodeID,
  406. keyid: $("#keyid").val(), //=关键词id
  407. source: $("#source").val(), //=来源&
  408. starttime: $("#starttime").val(), //=开始时间
  409. endtime: $("#endtime").val(), //=结束时间
  410. deptid:$("#Dpment").val(),
  411. type:$("#type").val(),
  412. tab: 0,//待处理
  413. sourcearea:$('#sourceAreas').val(),//区域
  414. token: $.cookie("token")
  415. };
  416. return param;
  417. },
  418. onLoadSuccess: function(data) { //加载成功时执行
  419. // layer.msg("加载成功");
  420. //console.log(data);
  421. },
  422. onLoadError: function() { //加载失败时执行
  423. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  424. }
  425. });
  426. }
  427. //状态
  428. function States(val, row) {
  429. var html = '';
  430. switch (val + '') {
  431. case '0':
  432. html = '新工单';
  433. if (row.F_IsReturn == 1) {
  434. html = '新工单(回退)';
  435. }
  436. break;
  437. case '1':
  438. html = '待交办';
  439. break;
  440. case '2':
  441. html = '待查收';
  442. break;
  443. case '3':
  444. html = '退回审核中';
  445. break;
  446. case '4':
  447. html = '办理中';
  448. break;
  449. case '5':
  450. html = '延时审核';
  451. break;
  452. case '6':
  453. html = '已办理';
  454. break;
  455. case '7':
  456. html = '已回访';
  457. break;
  458. case '8':
  459. html = '重办中';
  460. break;
  461. case '9':
  462. html = '已结案';
  463. break;
  464. case '10':
  465. html = '待审核';
  466. break;
  467. case '11':
  468. html = '重办待交办';
  469. break;
  470. case '12':
  471. html = '待审核';
  472. break;
  473. case '13':
  474. html = '待督办';
  475. break;
  476. }
  477. return html;
  478. }
  479. //时限
  480. function OverTime(val,row){
  481. if(val==1){
  482. return '<div class="" style="cursor: pointer;">' +
  483. '<span class="Greens">'+row.LimitTime+'</span>'+
  484. '</div>';
  485. }else if(val==2){
  486. return '<div class="" style="cursor: pointer;">' +
  487. '<span class="Yellows">'+row.LimitTime+'</span>'+
  488. '</div>';
  489. }else if(val==3){
  490. return '<div class="" style="cursor: pointer;">' +
  491. '<span class="Reds">'+row.LimitTime+'</span>'+
  492. '</div>';
  493. }
  494. }
  495. //办理时限
  496. function BanTime(val){
  497. if(val){
  498. var time=val.substring(0,val.indexOf(' '));
  499. return '<div class="" style="cursor: pointer;">' +
  500. '<span>'+val+'</span>'+
  501. '</div>';
  502. }
  503. }
  504. //操作
  505. function Dispose(val, row) {
  506. var Rows = row.Buttons;
  507. var html = '';
  508. for(var i = 0; i < Rows.length; i++) {
  509. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  510. if(html1) {
  511. html1 = html1.replace("data", val);
  512. html1 = html1.replace("isProtect", row.F_IsProtect);
  513. html1 = html1.replace("row", row.F_MainDeptId);
  514. }
  515. html += html1;
  516. }
  517. return html;
  518. }
  519. $('.Appeal').click(function() {
  520. layer.open({
  521. type: 2,
  522. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  523. title: '新增诉求',
  524. area: ['85%', '80%'], //宽高
  525. });
  526. })
  527. //调度员
  528. function yardman(obj) {
  529. obj.empty();
  530. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetUsersList", {
  531. rolecode: "ZXLD",
  532. "token": $.cookie("token"),
  533. }, function(data) {
  534. if(data.state.toLowerCase() == "success") {
  535. var content = data.data;
  536. $(content).each(function(i, n) {
  537. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  538. })
  539. obj.selectpicker({
  540. noneSelectedText: '请选择' //默认显示内容
  541. });
  542. obj.selectpicker('refresh');
  543. }
  544. })
  545. }
  546. </script>
  547. </body>
  548. </html>