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banli.html 15KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <script src="../Script/Common/huayi.load.js"></script>
  6. <script src="../Script/Common/huayi.config.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <link href="../css/layer/need/layer.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <title>办理工单</title>
  11. <style>
  12. .input {
  13. background-color: #FFF;
  14. background-image: none;
  15. border: 1px solid #ccc;
  16. border-radius: 1px;
  17. color: inherit;
  18. padding: 6px 12px
  19. }
  20. .fjnr {
  21. padding: 0 !important;
  22. border: none !important;
  23. }
  24. .ishf{
  25. display: none;
  26. }
  27. /*.Common span{
  28. border: none;
  29. padding: 0;
  30. color: #000000;
  31. }*/
  32. </style>
  33. </head>
  34. <body>
  35. <div class="Common">
  36. <table>
  37. <tr class="blBtn">
  38. <th class="Importent">承办单位:</th>
  39. <td colspan="2" style="width: 200px;">
  40. <select id="jbSelect" name="select" class="selectpicker show-tick form-control" data-live-search="true">
  41. </select>
  42. </td>
  43. </tr>
  44. <tr>
  45. <th class="Importent">办理责任人:</th>
  46. <td>
  47. <input id="dealman" type="text" style="height: 32px;">
  48. </td>
  49. <th class="Importent">联系方式:</th>
  50. <td>
  51. <input type="text" id="dealcontact">
  52. </td>
  53. <th class="Importent">职务:</th>
  54. <td>
  55. <input type="text" id="duties">
  56. </td>
  57. </tr>
  58. <tr>
  59. <th class="Importent">处理结果:</th>
  60. <td colspan="5">
  61. <textarea data-adaptheight id="situation" name="" rows="6" cols=""></textarea>
  62. </td>
  63. </tr>
  64. <tr class="files-wrappper">
  65. <th class="Importent">附件:</th>
  66. <td colspan="5">
  67. <div class="fileBox">
  68. </div>
  69. <!--<span class="fjnr"></span>-->
  70. <input class="input" type="file" name="upFile" id="upFile" multiple="multiple" style="display: none;">
  71. <input class="input" type="button" value="上传" id="scwj" />
  72. <!--<input class="input" type="button" value="删除附件" id="scfj" style="display:none;" />-->
  73. <input type="hidden" id="file" />
  74. <span style="color:#FF0000; border: none;">
  75. (文件格式为png,jpg,mp4,mp3,pdf,doc,docx,xls,xlsx)
  76. </span>
  77. </td>
  78. </tr>
  79. <tr class="ishf">
  80. <th>
  81. 来电号码:
  82. </th>
  83. <td><a class="CallOut" id="CallOut"><span class="F_CusPhone"></span><img class="cupImg" style="vertical-align: text-bottom;margin-left: 5px;" src="../img/Phones.png" /></a></td>
  84. <th>
  85. 联系号码:
  86. </th>
  87. <td><a class="CallOut1" id="CallOut1"><span class="F_ConPhone"></span><img class="copImg" style="vertical-align: text-bottom;margin-left: 5px;" src="../img/Phones.png" /></a></td>
  88. </tr>
  89. <tr class="ishf">
  90. <th class="Importent">
  91. 回访人:
  92. </th>
  93. <td><input type="text" id="visituser"/></td>
  94. <th>
  95. 回访方式:
  96. </th>
  97. <td>
  98. <select class="select_" id="hfType">
  99. <option value="0">电话</option>
  100. <option value="1">微信</option>
  101. <option value="2">APP</option>
  102. <option value="3">网站</option>
  103. <option value="4">微博</option>
  104. <option value="5">信箱</option>
  105. </select>
  106. </td>
  107. </tr>
  108. <tr class="ishf">
  109. <th class="Importent">回访结果:</th>
  110. <td>
  111. <input checked="true" type="radio" value="1" name="huifang" />满意
  112. <input type="radio" value="0" name="huifang"/>不满意
  113. </td>
  114. </tr>
  115. <tr class="ishf">
  116. <th class="Importent">回访内容:</th>
  117. <td colspan="7"><textarea data-adaptheight id="result" name="" rows="" style="height: 150px; overflow-y: auto;"></textarea></td>
  118. </tr>
  119. <input type="hidden" id="ID" />
  120. </table>
  121. <div class="btn_box">
  122. <button class="btns Submit">办理</button>
  123. </div>
  124. </div>
  125. <script src="../css/laydate/laydate.js"></script>
  126. <script src="../js/bootstrap-select.js"></script>
  127. <script src="../js/adjustHeight.js"></script>
  128. <script>
  129. var wid = helper.request.queryString("wid");
  130. var isProtect = helper.request.queryString("isProtect");
  131. var State;
  132. var a = $("#ID").val();
  133. var simpleDetailStrStart = "";
  134. var simpleDetailStrEnd = "";
  135. var simpleDetailStr = "";
  136. var ishf;
  137. Detail();
  138. loadTEL();
  139. $(document).ready(function () {
  140. laydate.skin('blue');
  141. simpleDetail();
  142. jbSelect($("#jbSelect"));
  143. //上传附件
  144. $("#scwj").click(function () {
  145. $("#upFile").trigger("click");
  146. })
  147. if ($.cookie("code")=="WLDW") {
  148. $(".blBtn").hide()
  149. }
  150. $("#upFile").change(function () {
  151. upload();
  152. })
  153. $("#scfj").click(function () {
  154. $(".fjnr").text("");
  155. $("#scfj").hide();
  156. })
  157. $('.BC').click(function () {
  158. if ($.cookie("code")!="WLDW") {
  159. if ($("#jbSelect").val() == "") {
  160. layer.msg("办理单位不能为空");
  161. }
  162. } else if ($("#dealman").val() == "") {
  163. layer.msg("办理人不能为空");
  164. } else if ($("#situation").val() == "") {
  165. layer.msg("处理结果不能为空");
  166. } else if ($("#dealcontact").val() == "") {
  167. layer.msg("联系方式不能为空")
  168. } else if ($("#duties").val() == "") {
  169. layer.msg("职务不能为空")
  170. } else {
  171. State = 0;
  172. JA();
  173. }
  174. })
  175. $('.Submit').click(function () {
  176. if ($(".F_ConPhone").text()>1) {
  177. if ($("#visituser").val()=="") {
  178. layer.msg("回访人不能为空");
  179. }else if($(' input[name="huifang"]:checked ').val()==""){
  180. layer.msg("回访满意度不能为空");
  181. }
  182. }
  183. console.log($(".F_ConPhone").text())
  184. if ($("#dealman").val() == "") {
  185. layer.msg("办理人不能为空");
  186. } else if ($("#situation").val() == "") {
  187. layer.msg("处理情况不能为空");
  188. } else if ($("#dealcontact").val() == "") {
  189. layer.msg("联系方式不能为空")
  190. } else if ($("#duties").val() == "") {
  191. layer.msg("职务不能为空")
  192. } else {
  193. State = 1;
  194. JA();
  195. }
  196. })
  197. });
  198. //交办
  199. function JA() {
  200. $.post(huayi.config.callcenter_url + 'WorkOrder/FeedBackWorkOrder', {
  201. workorderid: wid,
  202. dealman: $("#dealman").val(), //承办人
  203. maindeptid: $("#jbSelect").val(), //承办单位
  204. dealcontact: $("#dealcontact").val(), //联系方式
  205. duties: $("#duties").val(), //职务
  206. situation: $("#situation").val(), //处理情况
  207. state: State,
  208. feedbackid: a,
  209. files: $("#file").val(),
  210. ishf:ishf,
  211. states:1,
  212. visituser:$("#visituser").val(),//回访人
  213. result:$("#result").val(),//回访内容
  214. type:$("#hfType").val(),
  215. issatisfie:$(' input[name="huifang"]:checked ').val(),
  216. visitid:a,
  217. token: $.cookie("token")
  218. }, function (result) {
  219. result = JSON.parse(result);
  220. if (result.state.toLowerCase() == "success") {
  221. debugger
  222. var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
  223. parent.layer.close(index); //再执行关闭
  224. parent.$('#orderlist').bootstrapTable('refresh');
  225. parent.layer.msg("办理成功");
  226. $('.fileBox').html('');
  227. }
  228. })
  229. }
  230. //草稿详情
  231. function Detail() {
  232. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDraftInfo', {
  233. workorderid: wid,
  234. type: 2,
  235. token: $.cookie("token")
  236. }, function (result) {
  237. if (result.state.toLowerCase() == "success") {
  238. if (result.data.length > 0) {
  239. var IsProResultValue = result.data[0].F_IsProResult + "";
  240. isProResultJudge(IsProResultValue);
  241. $("#dealman").val(result.data[0].F_DealUser); //承办人
  242. $("#situation").val(result.data[0].F_Situation); //处理情况
  243. $("#duties").val(result.data[0].F_Duties); //职务
  244. $("#dealcontact").val(result.data[0].F_DealUserContact); //联系方式
  245. a = result.data[0].F_Id;
  246. };
  247. }
  248. })
  249. }
  250. //清除
  251. function Clean() {
  252. $("#startTime").val(''),
  253. $('#assignedopinion').val('')
  254. }
  255. //上传文件
  256. function upload() {
  257. var Files = document.getElementById("upFile").files;
  258. if (Files.length > 0) {
  259. var formData = new FormData();
  260. for (var i = 0; i < Files.length; i++) {
  261. formData.append('file' + i, Files[i]);
  262. }
  263. formData.append("token", $.cookie("token"));
  264. var typeName=Files[0].name.split('.')[1];
  265. if (typeName=="png"||typeName=='jpg'||typeName=='mp4'||typeName=='mp3'||typeName=='pdf'||typeName=='doc'||typeName=='docx'||typeName=='xls'||typeName=='xlsx') {
  266. $.ajax({
  267. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  268. type: "POST",
  269. data: formData,
  270. /**
  271. *必须false才会自动加上正确的Content-Type
  272. */
  273. contentType: false,
  274. /**
  275. * 必须false才会避开jQuery对 formdata 的默认处理
  276. * XMLHttpRequest会对 formdata 进行正确的处理
  277. */
  278. processData: false,
  279. success: function (result) {
  280. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  281. $("#upFile").change(function () {
  282. upload();
  283. });
  284. var r = $.parseJSON(result);
  285. if (r.state.toLowerCase() == "success") {
  286. $(".fjnr").text(r.data[0].F_FileName);
  287. var a = r.data;
  288. $(a).each(function (i, n) {
  289. var strs = '<span class="files" fiel-num="' + n.F_FileId + '">' + n.F_FileName.substring(19) + '<i class="fa fa-remove del_file"></i></span>'
  290. $(strs).appendTo($('.fileBox')).find('.del_file').click(function (event) {
  291. event.stopPropagation();
  292. $(this).parent().remove();
  293. file_num()
  294. })
  295. })
  296. file_num();
  297. }
  298. }
  299. });
  300. }else{
  301. layer.msg("格式不正确");
  302. }
  303. } else {
  304. layer.confirm('请上传文件!', {
  305. btn: ['确定']
  306. });
  307. }
  308. }
  309. //上传文件隐藏域值
  310. function file_num() {
  311. var str = '';
  312. var Str;
  313. $('.fileBox .files').each(function (j, m) {
  314. var aa = $(m).attr("fiel-num")
  315. console.log(aa);
  316. str += aa + ",";
  317. Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
  318. })
  319. $("#file").val(Str);
  320. }
  321. //简易版工单详情
  322. function simpleDetail() {
  323. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkorderSimp', {
  324. workorderid: wid,
  325. token: $.cookie("token")
  326. }, function (result) {
  327. if (result.state.toLowerCase() == "success") {
  328. var data = result.data[0];
  329. simpleDetailStrStart = data.F_CreateTime + " " + data.deptname + "部门接到" + data.SourceName + "来源工单(编号:" + data.F_WorkOrderId + ")反映" + data.F_ComTitle + "问题,"
  330. }
  331. })
  332. }
  333. function jbSelect(obj) {
  334. obj.empty();
  335. $.getJSON(huayi.config.callcenter_url + "Department/GetDeptList", {
  336. "token": $.cookie("token"),
  337. }, function(data) {
  338. if(data.state.toLowerCase() == "success") {
  339. var content = data.data;
  340. $("<option value=''>请选择</option>").appendTo(obj);
  341. $(content).each(function(i, n) {
  342. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo(obj);
  343. })
  344. obj.selectpicker({
  345. noneSelectedText: '请选择' //默认显示内容
  346. });
  347. obj.selectpicker('refresh');
  348. }
  349. })
  350. }
  351. //加载用户电话
  352. function loadTEL() {
  353. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
  354. workorderid: wid,
  355. "token": $.cookie("token")
  356. }, function (result) {
  357. if (result.state.toLowerCase() == "success") {
  358. var Data = result.data.data;
  359. if(Data[0].F_CusPhone){
  360. $(".F_CusPhone").text(Data[0].F_CusPhone);
  361. $('.cupImg').css('display','inline-block')
  362. }else{
  363. $(".F_CusPhone").css('display','none');
  364. $('.cupImg').css('display','none');
  365. }
  366. if(Data[0].F_ConPhone){
  367. //$(".F_ConPhone").text("***");
  368. $(".F_ConPhone").text(Data[0].F_ConPhone);
  369. $('.copImg').css('display','inline-block')
  370. }else{
  371. $(".F_ConPhone").css('display','none');
  372. $('.copImg').css('display','none');
  373. }
  374. if ($(".F_ConPhone").text()>1) {
  375. ishf=1
  376. $(".ishf").show()
  377. }else{
  378. ishf=0
  379. $(".ishf").hide()
  380. }
  381. }
  382. })
  383. }
  384. </script>
  385. </body>
  386. </html>