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LeaderYJA.html 37KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已结案列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a class="nowPosition">已结案</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>诉求标题:</th>
  262. <td>
  263. <input type="text" placeholder="输入诉求标题" id="key" class="Min-width" />
  264. </td>
  265. <th>工单号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>结案时间:</th>
  270. <td>
  271. <input type="text" id="wjstarttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="wjendtime" class="laydate-icon Min-width" style="height: 32px;" />
  272. </td>
  273. <th>区域:</th>
  274. <td >
  275. <select name="" id="sourceAreas" class="select">
  276. </select>
  277. </td>
  278. </tr>
  279. <tr>
  280. <th>工单状态:</th>
  281. <td>
  282. <select name="" id="state" class="select">
  283. <option selected="selected" value="">请选择</option>
  284. <option value="0">新工单</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待查收</option>
  287. <option value="3">退回审核中</option>
  288. <option value="4">办理中</option>
  289. <option value="5">延时审核中</option>
  290. <option value="6">已办理</option>
  291. <option value="7">已回访</option>
  292. <option value="8">重办中</option>
  293. <option value="9">已结案</option>
  294. </select>
  295. </td>
  296. <th>工单来源:</th>
  297. <td>
  298. <select class="select_" id="source"></select>
  299. </td>
  300. <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td>
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>投诉电话:</th>
  311. <td>
  312. <input type="text" id="tel" class="Min-width" />
  313. </td>
  314. <th>投诉人:</th>
  315. <td>
  316. <input type="text" id="name" class="Min-width" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>坐席:</th>
  321. <td>
  322. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  323. <option value="">请选择坐席</option>
  324. </select>
  325. </td>
  326. <th>调度员:</th>
  327. <td>
  328. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  329. <option value="">请选择调度员</option>
  330. </select>
  331. </td>
  332. <th>主办单位:</th>
  333. <td style="position: relative;">
  334. <div class="inpBox">
  335. <input type="text" class="inps" onkeyup="darptSearch()"/>
  336. <i class="Cleans fa fa-close"></i>
  337. <i class="xl xl_one"></i>
  338. <div class="addTree xlAdd">
  339. <ul id="addTreeDemo" class="ztree"></ul>
  340. </div>
  341. </div>
  342. <div class="selDpart1">
  343. <ul id="sponsor">
  344. </ul>
  345. </div>
  346. </td>
  347. <th></th>
  348. <td style="text-align: center;">
  349. <botton class="btns Seach">搜索</botton>
  350. <!--<botton class="btns ">导出</botton>-->
  351. </td>
  352. </tr>
  353. </table>
  354. </div>
  355. </div>
  356. <div>
  357. <div style="width: 100%;padding: 10px;">
  358. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  359. <thead>
  360. <tr>
  361. <th data-checkbox="true"></th>
  362. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  363. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  364. <th data-field="DeptName" data-align="center">主办单位</th>
  365. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  366. <th data-field="UserName" data-align="center">受理人</th>
  367. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  368. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  369. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  370. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  371. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  372. </tr>
  373. </thead>
  374. <tbody class="list"></tbody>
  375. </table>
  376. </div>
  377. </div>
  378. </div>
  379. </div>
  380. <!--下载框-->
  381. <div class="t-shade lyxz">
  382. <div class="shade_k">
  383. <div class="shade_title">
  384. <span>录音播放与下载<srong class="cknum"></srong></span>
  385. <span class="setwin gbly"><a>x</a></span>
  386. </div>
  387. <div class="shade_content">
  388. <div class="Ly_box audiojs">
  389. </div>
  390. </div>
  391. </div>
  392. </div>
  393. <input type="hidden" id="PID" />
  394. <input type="hidden" id="Dpment" />
  395. </div>
  396. <script src="../js/bootstrap-select.js"></script>
  397. <script src="../css/laydate/laydate.js"></script>
  398. <script src="../My97DatePicker/WdatePicker.js"></script>
  399. <script src="../js/zTree/jquery.ztree.core.js"></script>
  400. <script src="../js/search/screen.js"></script>
  401. <script>
  402. var wid = helper.request.queryString("states");
  403. if (wid) {
  404. $("#state").val(wid);
  405. }
  406. $(document).ready(function () {
  407. load();
  408. laydate.skin('blue');
  409. laydate({
  410. elem: '#wjstarttime',
  411. event: 'focus'
  412. });
  413. laydate({
  414. elem: '#wjendtime',
  415. event: 'focus'
  416. });
  417. });
  418. //关闭录音弹出
  419. $(".gbly").click(function () {
  420. $(".lyxz").removeClass("cx");
  421. $('audio')[0].pause();
  422. });
  423. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  424. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  425. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  426. });
  427. //获取查询信息
  428. function load() {
  429. //坐席
  430. var usercodeID="";
  431. var usercode_=$("#ZX").val(); //坐席
  432. if (usercode_!=null) {
  433. $(usercode_).each(function (i, n) {
  434. var obj1='';
  435. obj1= n+",";
  436. usercodeID +=obj1;
  437. })
  438. }else{
  439. usercodeID=""
  440. }
  441. // 调度员
  442. var ddusercodeID="";
  443. var ddusercode_=$("#yardman").val(); //坐席
  444. if (ddusercode_!=null) {
  445. $(ddusercode_).each(function (i, n) {
  446. var obj2='';
  447. obj2= n+",";
  448. ddusercodeID +=obj2;
  449. })
  450. }else{
  451. ddusercodeID=""
  452. }
  453. //先销毁表格
  454. $('#orderlist').bootstrapTable('destroy');
  455. //初始化表格,动态从服务器加载数据
  456. $("#orderlist").bootstrapTable({
  457. method: "get", //使用get请求到服务器获取数据
  458. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  459. contentType: "application/x-www-form-urlencoded",
  460. striped: true, //表格显示条纹
  461. pagination: true, //启动分页
  462. pageSize: 10, //每页显示的记录数
  463. pageNumber: 1, //当前第几页
  464. pageList: [10, 20, 50, 100], //记录数可选列表
  465. search: false, //是否启用查询
  466. showColumns: false, //显示下拉框勾选要显示的列
  467. showRefresh: false, //显示刷新按钮
  468. sidePagination: "server", //表示服务端请求
  469. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  470. //设置为limit可以获取limit, offset, search, sort, order
  471. queryParamsType: "undefined",
  472. queryParams: function queryParams(params) { //设置查询参数
  473. var param = {
  474. page: params.pageNumber,
  475. pagesize: params.pageSize,
  476. workid: $("#wids").val(),
  477. state: $("#state").val(), //=工单状态
  478. type: $("#type").val(), //=工单类型
  479. bigtype: $("#bigtype").val(), //=大类别
  480. smalltype: $("#smalltype").val(), //=小类别
  481. key: $("#key").val(), //=关键字
  482. tel: $("#tel").val(), //=客户电话
  483. name: $("#name").val(), //=客户名称
  484. usercode: usercodeID, //=坐席工号
  485. ddusercode: ddusercodeID,
  486. keyid: $("#keyid").val(), //=关键词id
  487. source: $("#source").val(), //=来源&
  488. //starttime: $("#starttime").val(), //=开始时间
  489. //endtime: $("#endtime").val(), //=结束时间
  490. wjstarttime: $("#wjstarttime").val(), //=开始时间
  491. wjendtime: $("#wjendtime").val(), //=结束时间
  492. deptid: $("#PID").val(),
  493. type: $("#type").val(),
  494. tab: 5, //待处理
  495. sourcearea:$('#sourceAreas').val(),//区域
  496. token: $.cookie("token")
  497. };
  498. return param;
  499. },
  500. onLoadSuccess: function (data) { //加载成功时执行
  501. // layer.msg("加载成功");
  502. //console.log(data);
  503. },
  504. onLoadError: function () { //加载失败时执行
  505. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  506. }
  507. });
  508. }
  509. //状态
  510. function States(val, row) {
  511. var html = '';
  512. switch (val + '') {
  513. case '0':
  514. html = '新工单';
  515. if (row.F_IsReturn == 1) {
  516. html = '新工单(回退)';
  517. }
  518. break;
  519. case '1':
  520. html = '待交办';
  521. break;
  522. case '2':
  523. html = '待查收';
  524. break;
  525. case '3':
  526. html = '退回审核中';
  527. break;
  528. case '4':
  529. html = '办理中';
  530. break;
  531. case '5':
  532. html = '延时审核';
  533. break;
  534. case '6':
  535. html = '已办理';
  536. break;
  537. case '7':
  538. html = '已回访';
  539. break;
  540. case '8':
  541. html = '重办中';
  542. break;
  543. case '9':
  544. html = '已结案';
  545. break;
  546. case '10':
  547. html = '待审核';
  548. break;
  549. case '11':
  550. html = '重办待交办';
  551. break;
  552. // case '12':
  553. // html = '待审核';
  554. // break;
  555. case '13':
  556. html = '重办驳回';
  557. break;
  558. }
  559. return html;
  560. }
  561. //时限
  562. function OverTime(val, row) {
  563. if (val == 1) {
  564. return '<div class="" style="cursor: pointer;">' +
  565. '<span class="Greens">' + row.GapTime + '</span>' +
  566. '</div>';
  567. } else if (val == 2) {
  568. return '<div class="" style="cursor: pointer;">' +
  569. '<span class="Yellows">' + row.GapTime + '</span>' +
  570. '</div>';
  571. } else if (val == 3) {
  572. return '<div class="" style="cursor: pointer;">' +
  573. '<span class="Reds">' + row.GapTime + '</span>' +
  574. '</div>';
  575. }
  576. }
  577. //办理时限
  578. function BanTime(val) {
  579. if (val) {
  580. var time = val.substring(0, val.indexOf(' '));
  581. return '<div class="" style="cursor: pointer;">' +
  582. '<span>' + time + '</span>' +
  583. '</div>';
  584. }
  585. }
  586. //音频
  587. function setCode(val) {
  588. if (val) {
  589. return '<div class="imgs" style="cursor: pointer;">' +
  590. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  591. '</div>';
  592. } else {
  593. return '';
  594. }
  595. }
  596. function GetCont(val) {
  597. if (val) {
  598. var str = '<div '
  599. if (val.length > 10) {
  600. str = str + ' title="' + val + '" ';
  601. val = val.substr(0, 10) + "...";
  602. }
  603. return str + '>' + val + '</div>';
  604. } else {
  605. return '';
  606. }
  607. }
  608. //操作
  609. function Dispose(val, row) {
  610. var Rows = row.Buttons;
  611. var html = '';
  612. for (var i = 0; i < Rows.length; i++) {
  613. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  614. if (html1) {
  615. html1 = html1.replace("data", val);
  616. }
  617. html += html1;
  618. }
  619. return html;
  620. }
  621. //查看详情
  622. function ckxq(str) {
  623. layer.open({
  624. type: 2,
  625. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  626. title: '工单详情',
  627. area: ['85%', '80%'], //宽高
  628. });
  629. }
  630. //编辑
  631. function bj(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: '编辑工单',
  636. area: ['96%', '85%'], //宽高
  637. });
  638. }
  639. //删除
  640. function move(str) {
  641. layer.confirm('确定删除工单?', {
  642. btn: ['是', '否'] //按钮
  643. }, function () {
  644. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  645. ids: str,
  646. token: $.cookie("token")
  647. }, function (result) {
  648. result = JSON.parse(result);
  649. if (result.state.toLowerCase() == "success") {
  650. layer.msg("删除成功");
  651. load();
  652. }
  653. })
  654. });
  655. }
  656. //提交
  657. function tj(str) {
  658. layer.confirm('确定要提交工单么?', {
  659. btn: ['确定', '取消'] //按钮
  660. }, function () {
  661. //请求后台数据
  662. /*发送请求*/
  663. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  664. ids: str,
  665. token: $.cookie("token")
  666. }, function (result) {
  667. result = JSON.parse(result);
  668. if (result.state.toLowerCase() == "success") {
  669. layer.msg("提交成功");
  670. load();
  671. }
  672. })
  673. });
  674. }
  675. //交办
  676. function jb(str) {
  677. layer.open({
  678. type: 2,
  679. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  680. title: '工单交办',
  681. area: ['87%', '80%'], //宽高
  682. });
  683. }
  684. //领导批示
  685. function lader(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. title: '领导批示',
  690. area: ['60%', '80%'], //宽高
  691. });
  692. }
  693. //市长批示
  694. function city(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  698. title: '领导批示',
  699. area: ['60%', '80%'], //宽高
  700. });
  701. }
  702. //办理
  703. function bl(str) {
  704. layer.open({
  705. type: 2,
  706. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  707. title: '办理工单',
  708. area: ['60%', '80%'], //宽高
  709. });
  710. }
  711. //督办
  712. function Supervision(str) {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  716. title: '督办',
  717. area: ['60%', '80%'], //宽高
  718. });
  719. }
  720. //督查
  721. function Supervision_(str) {
  722. layer.open({
  723. type: 2,
  724. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  725. title: '监察',
  726. area: ['60%', '80%'], //宽高
  727. });
  728. }
  729. //强制结案
  730. function StrongLawsuit(str) {
  731. layer.open({
  732. type: 2,
  733. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  734. title: '强制结案',
  735. area: ['60%', '80%'], //宽高
  736. });
  737. }
  738. //回退BackDtail
  739. function BackDtail(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: '工单回退',
  744. area: ['60%', '80%'], //宽高
  745. });
  746. }
  747. //查收
  748. function cs(str) {
  749. layer.confirm('确定要查收?', {
  750. btn: ['是', '否'] //按钮
  751. }, function () {
  752. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  753. workorderid: str,
  754. token: $.cookie("token")
  755. }, function (result) {
  756. result = JSON.parse(result);
  757. if (result.state.toLowerCase() == "success") {
  758. layer.msg("查收成功");
  759. load();
  760. }
  761. })
  762. });
  763. }
  764. //收回
  765. function sh(str) {
  766. layer.confirm('确定要回收?', {
  767. btn: ['是', '否'] //按钮
  768. }, function () {
  769. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  770. workorderid: str,
  771. token: $.cookie("token")
  772. }, function (result) {
  773. result = JSON.parse(result);
  774. if (result.state.toLowerCase() == "success") {
  775. layer.msg("回收");
  776. load();
  777. }
  778. })
  779. });
  780. }
  781. //强制回收
  782. function recycles() {
  783. layer.confirm('确定要强制退回吗?', {
  784. btn: ['是', '否'] //按钮
  785. });
  786. }
  787. //退回申请
  788. function th(str) {
  789. layer.open({
  790. type: 2,
  791. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  792. title: '申请退回工单',
  793. area: ['60%', '80%'], //宽高
  794. });
  795. }
  796. //审核退回申请
  797. function shth(str) {
  798. layer.open({
  799. type: 2,
  800. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  801. title: '审核退回申请',
  802. area: ['60%', '80%'], //宽高
  803. });
  804. }
  805. //办理
  806. // function th(str) {
  807. // layer.open({
  808. // type: 2,
  809. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  810. // title: '办理工单',
  811. // area: ['35%', '30%'], //宽高
  812. // });
  813. // }
  814. //申请延时
  815. function ys(str) {
  816. layer.open({
  817. type: 2,
  818. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  819. title: '申请延时',
  820. area: ['60%', '80%'], //宽高
  821. });
  822. }
  823. //审核申请延时
  824. function shys(str) {
  825. layer.open({
  826. type: 2,
  827. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  828. title: '审核延时申请',
  829. area: ['60%', '80%'], //宽高
  830. });
  831. }
  832. //诉求回访
  833. function hf(str) {
  834. layer.open({
  835. type: 2,
  836. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  837. title: '工单回访',
  838. area: ['60%', '80%'], //宽高
  839. });
  840. }
  841. //重办工单
  842. function cb(str) {
  843. layer.open({
  844. type: 2,
  845. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  846. title: '重办工单',
  847. area: ['60%', '80%'], //宽高
  848. });
  849. }
  850. //结案
  851. function Lawsuit(str) {
  852. layer.open({
  853. type: 2,
  854. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  855. title: '诉求单结案',
  856. area: ['60%', '80%'], //宽高
  857. });
  858. }
  859. $('.Appeal').click(function () {
  860. layer.open({
  861. type: 2,
  862. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  863. title: '新增诉求',
  864. area: ['85%', '80%'], //宽高
  865. });
  866. })
  867. //上传文件
  868. function upload() {
  869. if (document.getElementById("upFile").files.length > 0) {
  870. var formData = new FormData();
  871. formData.append("upFile", document.getElementById("upFile").files[0]);
  872. formData.append("token", $.cookie("token"));
  873. $.ajax({
  874. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  875. type: "POST",
  876. data: formData,
  877. /**
  878. *必须false才会自动加上正确的Content-Type
  879. */
  880. contentType: false,
  881. /**
  882. * 必须false才会避开jQuery对 formdata 的默认处理
  883. * XMLHttpRequest会对 formdata 进行正确的处理
  884. */
  885. processData: false,
  886. success: function (result) {
  887. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  888. $("#upFile").change(function () {
  889. upload();
  890. });
  891. var r = $.parseJSON(result);
  892. if (r.state.toLowerCase() == "success") {
  893. $(".fjnr").text(r.data);
  894. $("#scfj").show();
  895. }
  896. }
  897. });
  898. } else {
  899. layer.confirm('请上传文件!', {
  900. btn: ['确定']
  901. });
  902. }
  903. }
  904. //来源
  905. function LY(obj) {
  906. obj.empty();
  907. obj.append('<option selected="selected" value="">请选择</option>');
  908. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  909. "token": $.cookie("token"),
  910. id: 1
  911. }, function (data) {
  912. if (data.state.toLowerCase() == "success") {
  913. var content = data.data;
  914. $(content).each(function (i, n) {
  915. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  916. })
  917. }
  918. })
  919. }
  920. //类别
  921. function LB(obj) {
  922. obj.empty();
  923. obj.append('<option selected="selected" value="">请选择</option>');
  924. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  925. "token": $.cookie("token"),
  926. id: 2
  927. }, function (data) {
  928. if (data.state.toLowerCase() == "success") {
  929. var content = data.data;
  930. $(content).each(function (i, n) {
  931. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  932. })
  933. }
  934. })
  935. }
  936. // 主题
  937. function ZT(obj) {
  938. obj.empty();
  939. obj.append('<option selected="selected" value="">请选择</option>');
  940. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  941. "token": $.cookie("token"),
  942. id: 3
  943. }, function (data) {
  944. if (data.state.toLowerCase() == "success") {
  945. var content = data.data;
  946. $(content).each(function (i, n) {
  947. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  948. })
  949. }
  950. })
  951. }
  952. function tree() {
  953. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  954. "token": $.cookie("token"),
  955. // "pid": pid
  956. }, function (result) {
  957. result = $.parseJSON(result);
  958. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  959. });
  960. }
  961. var setting1 = {
  962. data: {
  963. key: {
  964. name: "F_DeptName"
  965. },
  966. simpleData: {
  967. enable: true,
  968. idKey: "F_DeptId",
  969. pIdKey: "F_PartentId",
  970. rootPId: 0
  971. }
  972. },
  973. callback: {
  974. onClick: zTreeOnClick
  975. }
  976. };
  977. function zTreeOnClick(event, treeId, treeNode) {
  978. if (treeNode.level >= 2) {
  979. $('.inps').val(treeNode.F_DeptName);
  980. $("#PID").val(treeNode.F_DeptId);
  981. $("#Dpment").val(treeNode.F_DeptName);
  982. $(".Cleans").show();
  983. }
  984. };
  985. </script>
  986. </body>
  987. </html>