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WorkDCCO.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>协办待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width{
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .inps {
  193. width: 217px;
  194. height: 24px;
  195. outline: none;
  196. border: 0;
  197. border-image-width: 0;
  198. padding: 0;
  199. padding-left: 3px;
  200. }
  201. .Cleans{
  202. display: inline-block;
  203. width: 20px;
  204. position: absolute;
  205. right: 21px;
  206. top: 5px;
  207. display: none;
  208. }
  209. </style>
  210. </head>
  211. <body class="gray-bg">
  212. <div class="wrapper wrapper-content animated fadeInRight">
  213. <div class="daoHang clearfix">
  214. <div class="dhLeft">
  215. <sapn>
  216. <i class="syIcon"></i>位置:
  217. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  218. <a href="javaScript:;">业务监督</a>&gt;
  219. <a class="nowPosition">协办待处理工单</a>
  220. </sapn>
  221. </div>
  222. <div class="dhRight">
  223. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  224. </div>
  225. </div>
  226. <div style="padding: 10px;" class="tj_content clearFix">
  227. <div style="padding: 10px;" class="tj_content clearFix">
  228. <div>
  229. <span>【搜索信息】</span>
  230. <div class="box_content">
  231. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  232. <tr>
  233. <th>诉求标题:</th>
  234. <td>
  235. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  236. </td>
  237. <th>工单号:</th>
  238. <td>
  239. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  240. </td>
  241. <th>时间:</th>
  242. <td>
  243. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  244. </td>
  245. <th>区域:</th>
  246. <td >
  247. <select name="" id="sourceAreas" class="select">
  248. </select>
  249. </td>
  250. </tr>
  251. <tr>
  252. <th>工单来源:</th>
  253. <td>
  254. <select class="select_" id="source">
  255. </select>
  256. </td>
  257. <th>主题词:</th>
  258. <td>
  259. <select id="keyid" name="" class="select"></select>
  260. </td>
  261. <th>投诉电话:</th>
  262. <td>
  263. <input type="text" id="tel" class="Min-width" />
  264. </td>
  265. <th>类型:</th>
  266. <td colspan="3">
  267. <select class="select_" id="type">
  268. </select>
  269. </td>
  270. </tr>
  271. <tr>
  272. <th>坐席:</th>
  273. <td>
  274. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  275. <option value="">请选择坐席</option>
  276. </select>
  277. </td>
  278. <th>调度员:</th>
  279. <td>
  280. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  281. <option value="">请选择调度员</option>
  282. </select>
  283. </td>
  284. <th>投诉人:</th>
  285. <td>
  286. <input type="text" id="name" class="Min-width"/>
  287. </td>
  288. <th></th>
  289. <td style="text-align: center;">
  290. <botton class="btns Seach">搜索</botton>
  291. <!--<botton class="btns ">导出</botton>-->
  292. </td>
  293. </tr>
  294. </table>
  295. </div>
  296. </div>
  297. <div>
  298. <div style="width: 100%;padding: 10px;">
  299. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  300. <thead>
  301. <tr>
  302. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  303. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  304. <th data-field="DeptName" data-align="center">主办单位</th>
  305. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  306. <th data-field="UserName" data-align="center">受理人</th>
  307. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  308. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  309. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  310. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  311. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  312. </tr>
  313. </thead>
  314. <tbody class="list"></tbody>
  315. </table>
  316. </div>
  317. </div>
  318. </div>
  319. </div>
  320. <!--下载框-->
  321. <div class="t-shade lyxz">
  322. <div class="shade_k">
  323. <div class="shade_title">
  324. <span>录音播放与下载<srong class="cknum"></srong></span>
  325. <span class="setwin gbly"><a>x</a></span>
  326. </div>
  327. <div class="shade_content">
  328. <div class="Ly_box audiojs">
  329. </div>
  330. </div>
  331. </div>
  332. </div>
  333. <input type="hidden" id="PID" />
  334. <input type="hidden" id="Dpment" />
  335. </div>
  336. <script src="../js/bootstrap-select.js"></script>
  337. <script src="../css/laydate/laydate.js"></script>
  338. <script src="../My97DatePicker/WdatePicker.js"></script>
  339. <script src="../js/zTree/jquery.ztree.core.js"></script>
  340. <!--<script src="../js/search/screen.js"></script>-->
  341. <script>
  342. $(document).ready(function() {
  343. load();
  344. ZX($("#ZX"));
  345. LY($("#source"));
  346. LB($("#type"));
  347. ZT($("#keyid"));
  348. yardman($("#yardman"));
  349. laydate.skin('blue');
  350. helper.getDropList.getOrderAreas($('#sourceAreas'));
  351. laydate({
  352. elem: '#starttime',
  353. event: 'focus'
  354. });
  355. laydate({
  356. elem: '#endtime',
  357. event: 'focus'
  358. });
  359. ///搜素
  360. $(".Seach").click(function() {
  361. load();
  362. });
  363. });
  364. //关闭录音弹出
  365. $(".gbly").click(function() {
  366. $(".lyxz").removeClass("cx");
  367. $('audio')[0].pause();
  368. });
  369. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  370. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  371. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  372. });
  373. //获取查询信息
  374. function load() {
  375. //坐席
  376. var usercodeID="";
  377. var usercode_=$("#ZX").val(); //坐席
  378. if (usercode_!=null) {
  379. $(usercode_).each(function (i, n) {
  380. var obj1='';
  381. obj1= n+",";
  382. usercodeID +=obj1;
  383. })
  384. }else{
  385. usercodeID=""
  386. }
  387. // 调度员
  388. var ddusercodeID="";
  389. var ddusercode_=$("#yardman").val(); //坐席
  390. if (ddusercode_!=null) {
  391. $(ddusercode_).each(function (i, n) {
  392. var obj2='';
  393. obj2= n+",";
  394. ddusercodeID +=obj2;
  395. })
  396. }else{
  397. ddusercodeID=""
  398. }
  399. //先销毁表格
  400. $('#orderlist').bootstrapTable('destroy');
  401. //初始化表格,动态从服务器加载数据
  402. $("#orderlist").bootstrapTable({
  403. method: "get", //使用get请求到服务器获取数据
  404. url: huayi.config.callcenter_url + "WorkOrder/GetXBDWDealList", //获取数据的Servlet地址
  405. contentType: "application/x-www-form-urlencoded",
  406. striped: true, //表格显示条纹
  407. pagination: true, //启动分页
  408. pageSize: 10, //每页显示的记录数
  409. pageNumber: 1, //当前第几页
  410. pageList: [10, 20, 50, 100], //记录数可选列表
  411. search: false, //是否启用查询
  412. showColumns: false, //显示下拉框勾选要显示的列
  413. showRefresh: false, //显示刷新按钮
  414. sidePagination: "server", //表示服务端请求
  415. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  416. //设置为limit可以获取limit, offset, search, sort, order
  417. queryParamsType: "undefined",
  418. queryParams: function queryParams(params) { //设置查询参数
  419. var param = {
  420. page: params.pageNumber,
  421. pagesize: params.pageSize,
  422. workid: $("#wids").val(),
  423. state: $("#state").val(), //=工单状态
  424. type: $("#type").val(), //=工单类型
  425. bigtype: $("#bigtype").val(), //=大类别
  426. smalltype: $("#smalltype").val(), //=小类别
  427. key: $("#key").val(), //=关键字
  428. tel: $("#tel").val(), //=客户电话
  429. name: $("#name").val(), //=客户名称
  430. usercode: usercodeID, //=坐席工号
  431. ddusercode: ddusercodeID,
  432. keyid: $("#keyid").val(), //=关键词id
  433. source: $("#source").val(), //=来源&
  434. starttime: $("#starttime").val(), //=开始时间
  435. endtime: $("#endtime").val(), //=结束时间
  436. deptid:$("#Dpment").val(),
  437. type:$("#type").val(),
  438. tab: 0,//待处理
  439. sourcearea:$('#sourceAreas').val(),//区域
  440. token: $.cookie("token")
  441. };
  442. return param;
  443. },
  444. onLoadSuccess: function(data) { //加载成功时执行
  445. // layer.msg("加载成功");
  446. //console.log(data);
  447. },
  448. onLoadError: function() { //加载失败时执行
  449. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  450. }
  451. });
  452. }
  453. //状态
  454. function States(val, row) {
  455. var html = '';
  456. switch (val + '') {
  457. case '0':
  458. html = '新工单';
  459. if (row.F_IsReturn == 1) {
  460. html = '新工单(回退)';
  461. }
  462. break;
  463. case '1':
  464. html = '待交办';
  465. break;
  466. case '2':
  467. html = '待查收';
  468. break;
  469. case '3':
  470. html = '退回审核中';
  471. break;
  472. case '4':
  473. html = '办理中';
  474. break;
  475. case '5':
  476. html = '延时审核';
  477. break;
  478. case '6':
  479. html = '已办理';
  480. break;
  481. case '7':
  482. html = '已回访';
  483. break;
  484. case '8':
  485. html = '重办中';
  486. break;
  487. case '9':
  488. html = '已结案';
  489. break;
  490. case '10':
  491. html = '待审核';
  492. break;
  493. case '11':
  494. html = '重办待交办';
  495. break;
  496. case '12':
  497. html = '待审核';
  498. break;
  499. case '13':
  500. html = '待督办';
  501. break;
  502. }
  503. return html;
  504. }
  505. //时限
  506. function OverTime(val,row){
  507. if(val==1){
  508. return '<div class="" style="cursor: pointer;">' +
  509. '<span class="Greens">'+row.GapTime+'</span>'+
  510. '</div>';
  511. }else if(val==2){
  512. return '<div class="" style="cursor: pointer;">' +
  513. '<span class="Yellows">'+row.GapTime+'</span>'+
  514. '</div>';
  515. }else if(val==3){
  516. return '<div class="" style="cursor: pointer;">' +
  517. '<span class="Reds">'+row.GapTime+'</span>'+
  518. '</div>';
  519. }
  520. }
  521. //办理时限
  522. function BanTime(val){
  523. if(val){
  524. var time=val.substring(0,val.indexOf(' '));
  525. return '<div class="" style="cursor: pointer;">' +
  526. '<span>'+time+'</span>'+
  527. '</div>';
  528. }
  529. }
  530. //音频
  531. function setCode(val) {
  532. if(val) {
  533. return '<div class="imgs" style="cursor: pointer;">' +
  534. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  535. '</div>';
  536. } else {
  537. return '';
  538. }
  539. }
  540. function GetCont(val) {
  541. if(val) {
  542. var str = '<div '
  543. if(val.length > 10) {
  544. str = str + ' title="' + val + '" ';
  545. val = val.substr(0, 10) + "...";
  546. }
  547. return str + '>' + val + '</div>';
  548. } else {
  549. return '';
  550. }
  551. }
  552. //操作
  553. function Dispose(val, row) {
  554. var Rows = row.Buttons;
  555. var html = '';
  556. for(var i = 0; i < Rows.length; i++) {
  557. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  558. if(html1) {
  559. html1 = html1.replace("data", val);
  560. html1 = html1.replace("isProtect", row.F_IsProtect);
  561. }
  562. html += html1;
  563. }
  564. return html;
  565. }
  566. //查看详情
  567. function ckxq(str) {
  568. layer.open({
  569. type: 2,
  570. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  571. title: '工单详情',
  572. area: ['85%', '80%'], //宽高
  573. });
  574. }
  575. //编辑
  576. function bj(str) {
  577. layer.open({
  578. type: 2,
  579. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  580. title: '编辑工单',
  581. area: ['96%', '80%'], //宽高
  582. });
  583. }
  584. //删除
  585. function move(str) {
  586. layer.confirm('确定删除工单?', {
  587. btn: ['是', '否'] //按钮
  588. }, function() {
  589. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  590. ids: str,
  591. token: $.cookie("token")
  592. }, function(result) {
  593. result = JSON.parse(result);
  594. if(result.state.toLowerCase() == "success") {
  595. layer.msg("删除成功");
  596. load();
  597. }
  598. })
  599. });
  600. }
  601. //提交
  602. function tj(str) {
  603. layer.confirm('确定要提交工单么?', {
  604. btn: ['确定', '取消'] //按钮
  605. }, function() {
  606. //请求后台数据
  607. /*发送请求*/
  608. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  609. ids: str,
  610. token: $.cookie("token")
  611. }, function(result) {
  612. result = JSON.parse(result);
  613. if(result.state.toLowerCase() == "success") {
  614. layer.msg("提交成功");
  615. load();
  616. }
  617. })
  618. });
  619. }
  620. //交办
  621. function jb(str) {
  622. layer.open({
  623. type: 2,
  624. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  625. title: '工单交办',
  626. area: ['87%', '80%'], //宽高
  627. });
  628. }
  629. //领导批示
  630. function lader(str) {
  631. layer.open({
  632. type: 2,
  633. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  634. title: '领导批示',
  635. area: ['60%', '80%'], //宽高
  636. });
  637. }
  638. //市长批示
  639. function city(str) {
  640. layer.open({
  641. type: 2,
  642. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  643. title: '领导批示',
  644. area: ['60%', '80%'], //宽高
  645. });
  646. }
  647. //办理
  648. function bl(str, isProtect) {
  649. layer.open({
  650. type: 2,
  651. content: "../CommonHtml/banli.html?wid=" + str + "&isProtect=" + isProtect, //iframe的url,no代表不显示滚动条
  652. title: '办理工单',
  653. area: ['60%', '80%'], //宽高
  654. });
  655. }
  656. //督办
  657. function Supervision(str) {
  658. layer.open({
  659. type: 2,
  660. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  661. title: '督办',
  662. area: ['60%', '80%'], //宽高
  663. });
  664. }
  665. //督查
  666. function Supervision_(str) {
  667. layer.open({
  668. type: 2,
  669. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  670. title: '监察',
  671. area: ['60%', '80%'], //宽高
  672. });
  673. }
  674. //强制结案
  675. function StrongLawsuit(str) {
  676. layer.open({
  677. type: 2,
  678. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  679. title: '强制结案',
  680. area: ['60%', '80%'], //宽高
  681. });
  682. }
  683. //回退BackDtail
  684. function BackDtail(str) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  688. title: '工单回退',
  689. area: ['60%', '80%'], //宽高
  690. });
  691. }
  692. //查收
  693. function cs(str) {
  694. layer.confirm('确定要查收?', {
  695. btn: ['是', '否'] //按钮
  696. }, function() {
  697. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  698. workorderid: str,
  699. token: $.cookie("token")
  700. }, function(result) {
  701. result = JSON.parse(result);
  702. if(result.state.toLowerCase() == "success") {
  703. layer.msg("查收成功");
  704. load();
  705. }
  706. })
  707. });
  708. }
  709. //收回
  710. function sh(str) {
  711. layer.confirm('确定要回收?', {
  712. btn: ['是', '否'] //按钮
  713. }, function() {
  714. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  715. workorderid: str,
  716. token: $.cookie("token")
  717. }, function(result) {
  718. result = JSON.parse(result);
  719. if(result.state.toLowerCase() == "success") {
  720. layer.msg("回收");
  721. load();
  722. }
  723. })
  724. });
  725. }
  726. //强制回收
  727. function recycles() {
  728. layer.confirm('确定要强制退回吗?', {
  729. btn: ['是', '否'] //按钮
  730. });
  731. }
  732. //退回申请
  733. function th(str) {
  734. layer.open({
  735. type: 2,
  736. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  737. title: '申请退回工单',
  738. area: ['60%', '80%'], //宽高
  739. });
  740. }
  741. //审核退回申请
  742. function shth(str) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  746. title: '审核退回申请',
  747. area: ['60%', '80%'], //宽高
  748. });
  749. }
  750. //办理
  751. // function th(str) {
  752. // layer.open({
  753. // type: 2,
  754. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. // title: '办理工单',
  756. // area: ['35%', '30%'], //宽高
  757. // });
  758. // }
  759. //申请延时
  760. function ys(str) {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  764. title: '申请延时',
  765. area: ['60%', '80%'], //宽高
  766. });
  767. }
  768. //审核申请延时
  769. function shys(str) {
  770. layer.open({
  771. type: 2,
  772. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  773. title: '审核延时申请',
  774. area: ['60%', '80%'], //宽高
  775. });
  776. }
  777. //诉求回访
  778. function hf(str) {
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  782. title: '工单回访',
  783. area: ['60%', '80%'], //宽高
  784. });
  785. }
  786. //重办工单
  787. function cb(str) {
  788. layer.open({
  789. type: 2,
  790. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  791. title: '重办工单',
  792. area: ['60%', '80%'], //宽高
  793. });
  794. }
  795. //结案
  796. function Lawsuit(str) {
  797. layer.open({
  798. type: 2,
  799. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  800. title: '诉求单结案',
  801. area: ['60%', '80%'], //宽高
  802. });
  803. }
  804. $('.Appeal').click(function() {
  805. layer.open({
  806. type: 2,
  807. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  808. title: '新增诉求',
  809. area: ['85%', '80%'], //宽高
  810. });
  811. })
  812. //上传文件
  813. function upload() {
  814. if(document.getElementById("upFile").files.length > 0) {
  815. var formData = new FormData();
  816. formData.append("upFile", document.getElementById("upFile").files[0]);
  817. formData.append("token", $.cookie("token"));
  818. $.ajax({
  819. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  820. type: "POST",
  821. data: formData,
  822. /**
  823. *必须false才会自动加上正确的Content-Type
  824. */
  825. contentType: false,
  826. /**
  827. * 必须false才会避开jQuery对 formdata 的默认处理
  828. * XMLHttpRequest会对 formdata 进行正确的处理
  829. */
  830. processData: false,
  831. success: function(result) {
  832. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  833. $("#upFile").change(function() {
  834. upload();
  835. });
  836. var r = $.parseJSON(result);
  837. if(r.state.toLowerCase() == "success") {
  838. $(".fjnr").text(r.data);
  839. $("#scfj").show();
  840. }
  841. }
  842. });
  843. } else {
  844. layer.confirm('请上传文件!', {
  845. btn: ['确定']
  846. });
  847. }
  848. }
  849. //来源
  850. function LY(obj) {
  851. obj.empty();
  852. obj.append('<option selected="selected" value="">请选择</option>');
  853. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  854. "token": $.cookie("token"),
  855. id: 1
  856. }, function(data) {
  857. if(data.state.toLowerCase() == "success") {
  858. var content = data.data;
  859. $(content).each(function(i, n) {
  860. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  861. })
  862. }
  863. })
  864. }
  865. //类别
  866. function LB(obj) {
  867. obj.empty();
  868. obj.append('<option selected="selected" value="">请选择</option>');
  869. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  870. "token": $.cookie("token"),
  871. id: 2
  872. }, function(data) {
  873. if(data.state.toLowerCase() == "success") {
  874. var content = data.data;
  875. $(content).each(function(i, n) {
  876. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  877. })
  878. }
  879. })
  880. }
  881. // 主题
  882. function ZT(obj) {
  883. obj.empty();
  884. obj.append('<option selected="selected" value="">请选择</option>');
  885. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  886. "token": $.cookie("token"),
  887. id: 3
  888. }, function(data) {
  889. if(data.state.toLowerCase() == "success") {
  890. var content = data.data;
  891. $(content).each(function(i, n) {
  892. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  893. })
  894. }
  895. })
  896. }
  897. ///坐席
  898. function ZX(obj) {
  899. obj.empty();
  900. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  901. "token": $.cookie("token"),
  902. }, function(data) {
  903. if(data.state.toLowerCase() == "success") {
  904. var content = data.data;
  905. $(content).each(function(i, n) {
  906. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  907. })
  908. obj.selectpicker({
  909. noneSelectedText: '请选择' //默认显示内容
  910. });
  911. obj.selectpicker('refresh');
  912. }
  913. })
  914. }
  915. //调度员
  916. function yardman(obj) {
  917. obj.empty();
  918. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetUsersList", {
  919. rolecode: "ZXLD",
  920. "token": $.cookie("token"),
  921. }, function(data) {
  922. if(data.state.toLowerCase() == "success") {
  923. var content = data.data;
  924. $(content).each(function(i, n) {
  925. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  926. })
  927. obj.selectpicker({
  928. noneSelectedText: '请选择' //默认显示内容
  929. });
  930. obj.selectpicker('refresh');
  931. }
  932. })
  933. }
  934. </script>
  935. </body>
  936. </html>