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WorkDC_EJ.html 37KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">业务监督</a>&gt;
  247. <a class="nowPosition">待处理工单</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>诉求标题:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>工单号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  272. </td>
  273. <th>区域:</th>
  274. <td >
  275. <select name="" id="sourceAreas" class="select">
  276. </select>
  277. </td>
  278. </tr>
  279. <tr>
  280. <th>工单状态:</th>
  281. <td>
  282. <select name="" id="state" class="select">
  283. <option value="">请选择</option>
  284. <option value="2">待查收</option>
  285. <option value="4">办理中</option>
  286. <option value="8">重办中</option>
  287. </select>
  288. </td>
  289. <th>工单来源:</th>
  290. <td>
  291. <select class="select_" id="source"></select>
  292. </td>
  293. <th>主题词:</th>
  294. <td>
  295. <select id="keyid" name="" class="select"></select>
  296. </td>
  297. <th>类型:</th>
  298. <td>
  299. <select class="select_" id="type"></select>
  300. </td>
  301. </tr>
  302. <tr>
  303. <th>投诉电话:</th>
  304. <td>
  305. <input type="text" id="tel" class="Min-width" />
  306. </td>
  307. <th>投诉人:</th>
  308. <td>
  309. <input type="text" id="name" class="Min-width" />
  310. </td>
  311. </tr>
  312. <tr>
  313. <th>坐席:</th>
  314. <td>
  315. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  316. <option value="">请选择坐席</option>
  317. </select>
  318. </td>
  319. <th>调度员:</th>
  320. <td>
  321. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  322. <option value="">请选择调度员</option>
  323. </select>
  324. </td>
  325. <th>主办单位:</th>
  326. <td style="position: relative;">
  327. <div class="inpBox">
  328. <input type="text" class="inps" onkeyup="darptSearch()"/>
  329. <i class="Cleans fa fa-close"></i>
  330. <i class="xl xl_one"></i>
  331. <div class="addTree xlAdd">
  332. <ul id="addTreeDemo" class="ztree"></ul>
  333. </div>
  334. </div>
  335. <div class="selDpart1">
  336. <ul id="sponsor">
  337. </ul>
  338. </div>
  339. </td>
  340. <th></th>
  341. <td style="text-align: center;">
  342. <botton class="btns Seach">搜索</botton>
  343. <!--<botton class="btns ">导出</botton>-->
  344. </td>
  345. </tr>
  346. </table>
  347. </div>
  348. </div>
  349. <div>
  350. <div style="width: 100%;padding: 10px;">
  351. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  352. <thead>
  353. <tr>
  354. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  355. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  356. <th data-field="DeptName" data-align="center">主办单位</th>
  357. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  358. <th data-field="UserName" data-align="center">受理人</th>
  359. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  360. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  361. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  362. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  363. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  364. </tr>
  365. </thead>
  366. <tbody class="list"></tbody>
  367. </table>
  368. </div>
  369. </div>
  370. </div>
  371. </div>
  372. <!--下载框-->
  373. <div class="t-shade lyxz">
  374. <div class="shade_k">
  375. <div class="shade_title">
  376. <span>录音播放与下载<srong class="cknum"></srong></span>
  377. <span class="setwin gbly"><a>x</a></span>
  378. </div>
  379. <div class="shade_content">
  380. <div class="Ly_box audiojs">
  381. </div>
  382. </div>
  383. </div>
  384. </div>
  385. <input type="hidden" id="PID" />
  386. <input type="hidden" id="Dpment" />
  387. </div>
  388. <script src="../js/bootstrap-select.js"></script>
  389. <script src="../css/laydate/laydate.js"></script>
  390. <script src="../My97DatePicker/WdatePicker.js"></script>
  391. <script src="../js/zTree/jquery.ztree.core.js"></script>
  392. <script src="../js/search/screen.js"></script>
  393. <script>
  394. var wid = helper.request.queryString("states");
  395. if (wid) {
  396. $("#state").val(wid);
  397. }
  398. $(document).ready(function () {
  399. load();
  400. laydate.skin('blue');
  401. laydate({
  402. elem: '#starttime',
  403. event: 'focus'
  404. });
  405. laydate({
  406. elem: '#endtime',
  407. event: 'focus'
  408. });
  409. });
  410. //关闭录音弹出
  411. $(".gbly").click(function () {
  412. $(".lyxz").removeClass("cx");
  413. $('audio')[0].pause();
  414. });
  415. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  416. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  417. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  418. });
  419. //获取查询信息
  420. function load() {
  421. //坐席
  422. var usercodeID="";
  423. var usercode_=$("#ZX").val(); //坐席
  424. if (usercode_!=null) {
  425. $(usercode_).each(function (i, n) {
  426. var obj1='';
  427. obj1= n+",";
  428. usercodeID +=obj1;
  429. })
  430. }else{
  431. usercodeID=""
  432. }
  433. // 调度员
  434. var ddusercodeID="";
  435. var ddusercode_=$("#yardman").val(); //坐席
  436. if (ddusercode_!=null) {
  437. $(ddusercode_).each(function (i, n) {
  438. var obj2='';
  439. obj2= n+",";
  440. ddusercodeID +=obj2;
  441. })
  442. }else{
  443. ddusercodeID=""
  444. }
  445. //先销毁表格
  446. $('#orderlist').bootstrapTable('destroy');
  447. //初始化表格,动态从服务器加载数据
  448. $("#orderlist").bootstrapTable({
  449. method: "get", //使用get请求到服务器获取数据
  450. url: huayi.config.callcenter_url + "WorkOrder/GetEJDWDealList", //获取数据的Servlet地址
  451. contentType: "application/x-www-form-urlencoded",
  452. striped: true, //表格显示条纹
  453. pagination: true, //启动分页
  454. pageSize: 10, //每页显示的记录数
  455. pageNumber: 1, //当前第几页
  456. pageList: [10, 20, 50, 100], //记录数可选列表
  457. search: false, //是否启用查询
  458. showColumns: false, //显示下拉框勾选要显示的列
  459. showRefresh: false, //显示刷新按钮
  460. sidePagination: "server", //表示服务端请求
  461. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  462. //设置为limit可以获取limit, offset, search, sort, order
  463. queryParamsType: "undefined",
  464. queryParams: function queryParams(params) { //设置查询参数
  465. var param = {
  466. page: params.pageNumber,
  467. pagesize: params.pageSize,
  468. workid: $("#wids").val(),
  469. state: $("#state").val(), //=工单状态
  470. type: $("#type").val(), //=工单类型
  471. bigtype: $("#bigtype").val(), //=大类别
  472. smalltype: $("#smalltype").val(), //=小类别
  473. key: $("#key").val(), //=关键字
  474. tel: $("#tel").val(), //=客户电话
  475. name: $("#name").val(), //=客户名称
  476. usercode: usercodeID, //=坐席工号
  477. ddusercode: ddusercodeID,
  478. keyid: $("#keyid").val(), //=关键词id
  479. source: $("#source").val(), //=来源&
  480. starttime: $("#starttime").val(), //=开始时间
  481. endtime: $("#endtime").val(), //=结束时间
  482. deptid: $("#PID").val(),
  483. type: $("#type").val(),
  484. tab: 0,//待处理
  485. token: $.cookie("token")
  486. };
  487. return param;
  488. },
  489. onLoadSuccess: function (data) { //加载成功时执行
  490. // layer.msg("加载成功");
  491. //console.log(data);
  492. },
  493. onLoadError: function () { //加载失败时执行
  494. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  495. }
  496. });
  497. }
  498. //状态
  499. function States(val, row) {
  500. var html = '';
  501. switch (val + '') {
  502. case '0':
  503. html = '新工单';
  504. if (row.F_IsReturn == 1) {
  505. html = '新工单(回退)';
  506. }
  507. break;
  508. case '1':
  509. html = '待交办';
  510. break;
  511. case '2':
  512. html = '待查收';
  513. break;
  514. case '3':
  515. html = '退回审核中';
  516. break;
  517. case '4':
  518. html = '办理中';
  519. break;
  520. case '5':
  521. html = '延时审核';
  522. break;
  523. case '6':
  524. html = '已办理';
  525. break;
  526. case '7':
  527. html = '已回访';
  528. break;
  529. case '8':
  530. html = '重办中';
  531. break;
  532. case '9':
  533. html = '已结案';
  534. break;
  535. case '10':
  536. html = '待审核';
  537. break;
  538. case '11':
  539. html = '重办待交办';
  540. break;
  541. case '12':
  542. html = '待审核';
  543. break;
  544. case '13':
  545. html = '待督办';
  546. break;
  547. }
  548. return html;
  549. }
  550. //时限
  551. function OverTime(val, row) {
  552. if (val == 1) {
  553. return '<div class="" style="cursor: pointer;">' +
  554. '<span class="Greens">' + row.GapTime + '</span>' +
  555. '</div>';
  556. } else if (val == 2) {
  557. return '<div class="" style="cursor: pointer;">' +
  558. '<span class="Yellows">' + row.GapTime + '</span>' +
  559. '</div>';
  560. } else if (val == 3) {
  561. return '<div class="" style="cursor: pointer;">' +
  562. '<span class="Reds">' + row.GapTime + '</span>' +
  563. '</div>';
  564. }
  565. }
  566. //办理时限
  567. function BanTime(val) {
  568. if (val) {
  569. var time = val.substring(0, val.indexOf(' '));
  570. return '<div class="" style="cursor: pointer;">' +
  571. '<span>' + time + '</span>' +
  572. '</div>';
  573. }
  574. }
  575. //音频
  576. function setCode(val) {
  577. if (val) {
  578. return '<div class="imgs" style="cursor: pointer;">' +
  579. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  580. '</div>';
  581. } else {
  582. return '';
  583. }
  584. }
  585. function GetCont(val) {
  586. if (val) {
  587. var str = '<div '
  588. if (val.length > 10) {
  589. str = str + ' title="' + val + '" ';
  590. val = val.substr(0, 10) + "...";
  591. }
  592. return str + '>' + val + '</div>';
  593. } else {
  594. return '';
  595. }
  596. }
  597. //操作
  598. function Dispose(val, row) {
  599. var Rows = row.Buttons;
  600. var html = '';
  601. for (var i = 0; i < Rows.length; i++) {
  602. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  603. if (html1) {
  604. html1 = html1.replace("data", val);
  605. html1 = html1.replace("isProtect", row.F_IsProtect);
  606. }
  607. html += html1;
  608. }
  609. return html;
  610. }
  611. //查看详情
  612. function ckxq(str) {
  613. layer.open({
  614. type: 2,
  615. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  616. title: '工单详情',
  617. area: ['85%', '80%'], //宽高
  618. });
  619. }
  620. //编辑
  621. function bj(str) {
  622. layer.open({
  623. type: 2,
  624. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  625. title: '编辑工单',
  626. area: ['96%', '80%'], //宽高
  627. });
  628. }
  629. //删除
  630. function move(str) {
  631. layer.confirm('确定删除工单?', {
  632. btn: ['是', '否'] //按钮
  633. }, function () {
  634. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  635. ids: str,
  636. token: $.cookie("token")
  637. }, function (result) {
  638. result = JSON.parse(result);
  639. if (result.state.toLowerCase() == "success") {
  640. layer.msg("删除成功");
  641. load();
  642. }
  643. })
  644. });
  645. }
  646. //提交
  647. function tj(str) {
  648. layer.confirm('确定要提交工单么?', {
  649. btn: ['确定', '取消'] //按钮
  650. }, function () {
  651. //请求后台数据
  652. /*发送请求*/
  653. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  654. ids: str,
  655. token: $.cookie("token")
  656. }, function (result) {
  657. result = JSON.parse(result);
  658. if (result.state.toLowerCase() == "success") {
  659. layer.msg("提交成功");
  660. load();
  661. }
  662. })
  663. });
  664. }
  665. //交办
  666. function jb(str) {
  667. layer.open({
  668. type: 2,
  669. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  670. title: '工单交办',
  671. area: ['87%', '80%'], //宽高
  672. });
  673. }
  674. //领导批示
  675. function lader(str) {
  676. layer.open({
  677. type: 2,
  678. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  679. title: '领导批示',
  680. area: ['60%', '80%'], //宽高
  681. });
  682. }
  683. //市长批示
  684. function city(str) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  688. title: '领导批示',
  689. area: ['60%', '80%'], //宽高
  690. });
  691. }
  692. //办理
  693. function bl(str, isProtect) {
  694. layer.open({
  695. type: 2,
  696. content: "../CommonHtml/banli_zilei.html?wid=" + str + "&isProtect=" + isProtect, //iframe的url,no代表不显示滚动条
  697. title: '办理工单',
  698. area: ['80%', '80%'], //宽高
  699. });
  700. }
  701. //派单
  702. function pd(str) {
  703. layer.open({
  704. type: 2,
  705. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  706. title: '办理工单',
  707. area: ['87%', '80%'], //宽高
  708. });
  709. }
  710. //督办
  711. function Supervision(str) {
  712. layer.open({
  713. type: 2,
  714. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  715. title: '督办',
  716. area: ['60%', '80%'], //宽高
  717. });
  718. }
  719. //督查
  720. function Supervision_(str) {
  721. layer.open({
  722. type: 2,
  723. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  724. title: '监察',
  725. area: ['60%', '80%'], //宽高
  726. });
  727. }
  728. //强制结案
  729. function StrongLawsuit(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  733. title: '强制结案',
  734. area: ['60%', '80%'], //宽高
  735. });
  736. }
  737. //回退BackDtail
  738. function BackDtail(str) {
  739. layer.open({
  740. type: 2,
  741. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  742. title: '工单回退',
  743. area: ['60%', '80%'], //宽高
  744. });
  745. }
  746. //查收
  747. function cs(str) {
  748. layer.confirm('确定要查收?', {
  749. btn: ['是', '否'] //按钮
  750. }, function () {
  751. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  752. workorderid: str,
  753. token: $.cookie("token")
  754. }, function (result) {
  755. result = JSON.parse(result);
  756. if (result.state.toLowerCase() == "success") {
  757. layer.msg("查收成功");
  758. load();
  759. }
  760. })
  761. });
  762. }
  763. //收回
  764. function sh(str) {
  765. layer.confirm('确定要回收?', {
  766. btn: ['是', '否'] //按钮
  767. }, function () {
  768. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  769. workorderid: str,
  770. token: $.cookie("token")
  771. }, function (result) {
  772. result = JSON.parse(result);
  773. if (result.state.toLowerCase() == "success") {
  774. layer.msg("回收");
  775. load();
  776. }
  777. })
  778. });
  779. }
  780. //强制回收
  781. function recycles() {
  782. layer.confirm('确定要强制退回吗?', {
  783. btn: ['是', '否'] //按钮
  784. });
  785. }
  786. //退回申请
  787. function th(str) {
  788. layer.open({
  789. type: 2,
  790. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  791. title: '申请退回工单',
  792. area: ['60%', '80%'], //宽高
  793. });
  794. }
  795. //审核退回申请
  796. function shth(str) {
  797. layer.open({
  798. type: 2,
  799. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  800. title: '审核退回申请',
  801. area: ['60%', '80%'], //宽高
  802. });
  803. }
  804. //办理
  805. // function th(str) {
  806. // layer.open({
  807. // type: 2,
  808. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  809. // title: '办理工单',
  810. // area: ['35%', '30%'], //宽高
  811. // });
  812. // }
  813. //签收
  814. function sign(str) {
  815. layer.confirm('确定要签收?', {
  816. btn: ['是', '否'] //按钮
  817. }, function () {
  818. $.post(huayi.config.callcenter_url + "WorkOrder/SignWorkOrder", {
  819. workorderid: str,
  820. token: $.cookie("token")
  821. }, function (result) {
  822. result = JSON.parse(result);
  823. if (result.state.toLowerCase() == "success") {
  824. layer.msg("签收成功");
  825. load();
  826. }
  827. })
  828. });
  829. }
  830. //拒收
  831. function refuse(str) {
  832. layer.open({
  833. type: 2,
  834. content: "../CommonHtml/rejection.html?wid=" + str, //iframe的url,no代表不显示滚动条
  835. title: '拒收',
  836. area: ['60%', '80%'], //宽高
  837. });
  838. }
  839. //申请延时
  840. function ys(str) {
  841. layer.open({
  842. type: 2,
  843. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  844. title: '申请延时',
  845. area: ['60%', '80%'], //宽高
  846. });
  847. }
  848. //审核申请延时
  849. function shys(str) {
  850. layer.open({
  851. type: 2,
  852. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  853. title: '审核延时申请',
  854. area: ['60%', '80%'], //宽高
  855. });
  856. }
  857. //诉求回访
  858. function hf(str) {
  859. layer.open({
  860. type: 2,
  861. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  862. title: '工单回访',
  863. area: ['60%', '80%'], //宽高
  864. });
  865. }
  866. //重办工单
  867. function cb(str) {
  868. layer.open({
  869. type: 2,
  870. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  871. title: '重办工单',
  872. area: ['60%', '80%'], //宽高
  873. });
  874. }
  875. //结案
  876. function Lawsuit(str) {
  877. layer.open({
  878. type: 2,
  879. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  880. title: '诉求单结案',
  881. area: ['60%', '80%'], //宽高
  882. });
  883. }
  884. $('.Appeal').click(function () {
  885. layer.open({
  886. type: 2,
  887. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  888. title: '新增诉求',
  889. area: ['85%', '80%'], //宽高
  890. });
  891. })
  892. //上传文件
  893. function upload() {
  894. if (document.getElementById("upFile").files.length > 0) {
  895. var formData = new FormData();
  896. formData.append("upFile", document.getElementById("upFile").files[0]);
  897. formData.append("token", $.cookie("token"));
  898. $.ajax({
  899. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  900. type: "POST",
  901. data: formData,
  902. /**
  903. *必须false才会自动加上正确的Content-Type
  904. */
  905. contentType: false,
  906. /**
  907. * 必须false才会避开jQuery对 formdata 的默认处理
  908. * XMLHttpRequest会对 formdata 进行正确的处理
  909. */
  910. processData: false,
  911. success: function (result) {
  912. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  913. $("#upFile").change(function () {
  914. upload();
  915. });
  916. var r = $.parseJSON(result);
  917. if (r.state.toLowerCase() == "success") {
  918. $(".fjnr").text(r.data);
  919. $("#scfj").show();
  920. }
  921. }
  922. });
  923. } else {
  924. layer.confirm('请上传文件!', {
  925. btn: ['确定']
  926. });
  927. }
  928. }
  929. //来源
  930. function LY(obj) {
  931. obj.empty();
  932. obj.append('<option selected="selected" value="">请选择</option>');
  933. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  934. "token": $.cookie("token"),
  935. id: 1
  936. }, function (data) {
  937. if (data.state.toLowerCase() == "success") {
  938. var content = data.data;
  939. $(content).each(function (i, n) {
  940. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  941. })
  942. }
  943. })
  944. }
  945. //类别
  946. function LB(obj) {
  947. obj.empty();
  948. obj.append('<option selected="selected" value="">请选择</option>');
  949. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  950. "token": $.cookie("token"),
  951. id: 2
  952. }, function (data) {
  953. if (data.state.toLowerCase() == "success") {
  954. var content = data.data;
  955. $(content).each(function (i, n) {
  956. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  957. })
  958. }
  959. })
  960. }
  961. // 主题
  962. function ZT(obj) {
  963. obj.empty();
  964. obj.append('<option selected="selected" value="">请选择</option>');
  965. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  966. "token": $.cookie("token"),
  967. id: 3
  968. }, function (data) {
  969. if (data.state.toLowerCase() == "success") {
  970. var content = data.data;
  971. $(content).each(function (i, n) {
  972. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  973. })
  974. }
  975. })
  976. }
  977. function tree() {
  978. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  979. "token": $.cookie("token"),
  980. // "pid": pid
  981. }, function (result) {
  982. result = $.parseJSON(result);
  983. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  984. });
  985. }
  986. var setting1 = {
  987. data: {
  988. key: {
  989. name: "F_DeptName"
  990. },
  991. simpleData: {
  992. enable: true,
  993. idKey: "F_DeptId",
  994. pIdKey: "F_PartentId",
  995. rootPId: 0
  996. }
  997. },
  998. callback: {
  999. onClick: zTreeOnClick
  1000. }
  1001. };
  1002. function zTreeOnClick(event, treeId, treeNode) {
  1003. if (treeNode.level >= 2) {
  1004. $('.inps').val(treeNode.F_DeptName);
  1005. $("#PID").val(treeNode.F_DeptId);
  1006. $("#Dpment").val(treeNode.F_DeptName);
  1007. $(".Cleans").show();
  1008. }
  1009. };
  1010. </script>
  1011. </body>
  1012. </html>