Nav apraksta

ZXDCL.html 28KB

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950515253545556575859606162636465666768697071727374757677787980818283848586878889909192939495969798991001011021031041051061071081091101111121131141151161171181191201211221231241251261271281291301311321331341351361371381391401411421431441451461471481491501511521531541551561571581591601611621631641651661671681691701711721731741751761771781791801811821831841851861871881891901911921931941951961971981992002012022032042052062072082092102112122132142152162172182192202212222232242252262272282292302312322332342352362372382392402412422432442452462472482492502512522532542552562572582592602612622632642652662672682692702712722732742752762772782792802812822832842852862872882892902912922932942952962972982993003013023033043053063073083093103113123133143153163173183193203213223233243253263273283293303313323333343353363373383393403413423433443453463473483493503513523533543553563573583593603613623633643653663673683693703713723733743753763773783793803813823833843853863873883893903913923933943953963973983994004014024034044054064074084094104114124134144154164174184194204214224234244254264274284294304314324334344354364374384394404414424434444454464474484494504514524534544554564574584594604614624634644654664674684694704714724734744754764774784794804814824834844854864874884894904914924934944954964974984995005015025035045055065075085095105115125135145155165175185195205215225235245255265275285295305315325335345355365375385395405415425435445455465475485495505515525535545555565575585595605615625635645655665675685695705715725735745755765775785795805815825835845855865875885895905915925935945955965975985996006016026036046056066076086096106116126136146156166176186196206216226236246256266276286296306316326336346356366376386396406416426436446456466476486496506516526536546556566576586596606616626636646656666676686696706716726736746756766776786796806816826836846856866876886896906916926936946956966976986997007017027037047057067077087097107117127137147157167177187197207217227237247257267277287297307317327337347357367377387397407417427437447457467477487497507517527537547557567577587597607617627637647657667677687697707717727737747757767777787797807817827837847857867877887897907917927937947957967977987998008018028038048058068078088098108118128138148158168178188198208218228238248258268278288298308318328338348358368378388398408418428438448458468478488498508518528538548558568578588598608618628638648658668678688698708718728738748758768778788798808818828838848858868878888898908918928938948958968978988999009019029039049059069079089099109119129139149159169179189199209219229239249259269279289299309319329339349359369379389399409419429439449459469479489499509519529539549559569579589599609619629639649659669679689699709719729739749759769779789799809819829839849859869879889899909919929939949959969979989991000100110021003100410051006100710081009101010111012101310141015101610171018101910201021
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width{
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans{
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">业务监督</a>&gt;
  247. <a class="nowPosition">坐席待处理</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>诉求标题:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>工单号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  272. </td>
  273. <th>区域:</th>
  274. <td >
  275. <select name="" id="sourceAreas" class="select">
  276. </select>
  277. </td>
  278. </tr>
  279. <tr>
  280. <th>工单状态:</th>
  281. <td>
  282. <select name="" id="state" class="select">
  283. <option value=>请选择</option>
  284. <option value="0"selected="selected">新工单</option>
  285. <option value="10">待审核</option>
  286. <option value="6">已办理</option>
  287. </select>
  288. </td>
  289. <th>工单来源:</th>
  290. <td>
  291. <select class="select_" id="source">
  292. </select>
  293. </td>
  294. <th>主题词:</th>
  295. <td>
  296. <select id="keyid" name="" class="select"></select>
  297. </td>
  298. <th>类型:</th>
  299. <td>
  300. <select class="select_" id="type">
  301. </select>
  302. </td>
  303. </tr>
  304. <tr>
  305. <th>投诉电话:</th>
  306. <td>
  307. <input type="text" id="tel" class="Min-width" />
  308. </td>
  309. <th>投诉人:</th>
  310. <td>
  311. <input type="text" id="name" class="Min-width"/>
  312. </td>
  313. </tr>
  314. <tr>
  315. <th>坐席:</th>
  316. <td>
  317. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  318. <option value="">请选择坐席</option>
  319. </select>
  320. </td>
  321. <th>调度员:</th>
  322. <td>
  323. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  324. <option value="">请选择调度员</option>
  325. </select>
  326. </td>
  327. <th>主办单位:</th>
  328. <td style="position: relative;">
  329. <div class="inpBox">
  330. <input type="text" class="inps" onkeyup="darptSearch()"/>
  331. <i class="Cleans fa fa-close"></i>
  332. <i class="xl xl_one"></i>
  333. <div class="addTree xlAdd">
  334. <ul id="addTreeDemo" class="ztree"></ul>
  335. </div>
  336. </div>
  337. <div class="selDpart1">
  338. <ul id="sponsor">
  339. </ul>
  340. </div>
  341. </td>
  342. <th></th>
  343. <td style="text-align: center;">
  344. <botton class="btns Seach">搜索</botton>
  345. <!--<botton class="btns ">导出</botton>-->
  346. </td>
  347. </tr>
  348. </table>
  349. </div>
  350. </div>
  351. <div>
  352. <div style="width: 100%;padding: 10px;">
  353. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  354. <thead>
  355. <tr>
  356. <th data-checkbox="true"></th>
  357. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  358. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  359. <th data-field="DeptName" data-align="center">主办单位</th>
  360. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  361. <th data-field="UserName" data-align="center">受理人</th>
  362. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  363. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  364. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  365. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  366. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  367. </tr>
  368. </thead>
  369. <tbody class="list"></tbody>
  370. </table>
  371. </div>
  372. </div>
  373. </div>
  374. </div>
  375. <!--下载框-->
  376. <div class="t-shade lyxz">
  377. <div class="shade_k">
  378. <div class="shade_title">
  379. <span>录音播放与下载<srong class="cknum"></srong></span>
  380. <span class="setwin gbly"><a>x</a></span>
  381. </div>
  382. <div class="shade_content">
  383. <div class="Ly_box audiojs">
  384. </div>
  385. </div>
  386. </div>
  387. </div>
  388. <input type="hidden" id="PID" />
  389. <input type="hidden" id="Dpment" />
  390. </div>
  391. <script src="../js/bootstrap-select.js"></script>
  392. <script src="../css/laydate/laydate.js"></script>
  393. <script src="../My97DatePicker/WdatePicker.js"></script>
  394. <script src="../js/zTree/jquery.ztree.core.js"></script>
  395. <script src="../js/search/screen.js"></script>
  396. <script>
  397. var wid = helper.request.queryString("states");
  398. if(wid){
  399. $("#state").val(wid);
  400. }
  401. $(document).ready(function() {
  402. load();
  403. laydate.skin('blue');
  404. laydate({
  405. elem: '#starttime',
  406. event: 'focus'
  407. });
  408. laydate({
  409. elem: '#endtime',
  410. event: 'focus'
  411. });
  412. });
  413. //关闭录音弹出
  414. $(".gbly").click(function() {
  415. $(".lyxz").removeClass("cx");
  416. $('audio')[0].pause();
  417. });
  418. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  419. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  420. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  421. });
  422. //获取查询信息
  423. function load() {
  424. //坐席
  425. var usercodeID="";
  426. var usercode_=$("#ZX").val(); //坐席
  427. if (usercode_!=null) {
  428. $(usercode_).each(function (i, n) {
  429. var obj1='';
  430. obj1= n+",";
  431. usercodeID +=obj1;
  432. })
  433. }else{
  434. usercodeID=""
  435. }
  436. // 调度员
  437. var ddusercodeID="";
  438. var ddusercode_=$("#yardman").val(); //坐席
  439. if (ddusercode_!=null) {
  440. $(ddusercode_).each(function (i, n) {
  441. var obj2='';
  442. obj2= n+",";
  443. ddusercodeID +=obj2;
  444. })
  445. }else{
  446. ddusercodeID=""
  447. }
  448. //先销毁表格
  449. $('#orderlist').bootstrapTable('destroy');
  450. //初始化表格,动态从服务器加载数据
  451. $("#orderlist").bootstrapTable({
  452. method: "get", //使用get请求到服务器获取数据
  453. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  454. contentType: "application/x-www-form-urlencoded",
  455. striped: true, //表格显示条纹
  456. pagination: true, //启动分页
  457. pageSize: 10, //每页显示的记录数
  458. pageNumber: 1, //当前第几页
  459. pageList: [10, 20, 50, 100], //记录数可选列表
  460. search: false, //是否启用查询
  461. showColumns: false, //显示下拉框勾选要显示的列
  462. showRefresh: false, //显示刷新按钮
  463. sidePagination: "server", //表示服务端请求
  464. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  465. //设置为limit可以获取limit, offset, search, sort, order
  466. queryParamsType: "undefined",
  467. queryParams: function queryParams(params) { //设置查询参数
  468. var param = {
  469. page: params.pageNumber,
  470. pagesize: params.pageSize,
  471. workid: $("#wids").val(),
  472. state: $("#state").val(), //=工单状态
  473. type: $("#type").val(), //=工单类型
  474. bigtype: $("#bigtype").val(), //=大类别
  475. smalltype: $("#smalltype").val(), //=小类别
  476. key: $("#key").val(), //=关键字
  477. tel: $("#tel").val(), //=客户电话
  478. name: $("#name").val(), //=客户名称
  479. usercode: usercodeID, //=坐席工号
  480. ddusercode: ddusercodeID,
  481. keyid: $("#keyid").val(), //=关键词id
  482. source: $("#source").val(), //=来源&
  483. starttime: $("#starttime").val(), //=开始时间
  484. endtime: $("#endtime").val(), //=结束时间
  485. deptid:$("#PID").val(),
  486. type:$("#type").val(),
  487. tab: 0,//待处理
  488. sourcearea:$('#sourceAreas').val(),//区域
  489. token: $.cookie("token")
  490. };
  491. return param;
  492. },
  493. onLoadSuccess: function(data) { //加载成功时执行
  494. // layer.msg("加载成功");
  495. //console.log(data);
  496. },
  497. onLoadError: function() { //加载失败时执行
  498. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  499. }
  500. });
  501. }
  502. //状态
  503. function States(val, row) {
  504. var html = '';
  505. switch (val + '') {
  506. case '0':
  507. html = '新工单';
  508. if (row.F_IsReturn == 1) {
  509. html = '新工单(回退)';
  510. }
  511. break;
  512. case '1':
  513. html = '待交办';
  514. break;
  515. case '2':
  516. html = '待查收';
  517. break;
  518. case '3':
  519. html = '退回审核中';
  520. break;
  521. case '4':
  522. html = '办理中';
  523. break;
  524. case '5':
  525. html = '延时审核';
  526. break;
  527. case '6':
  528. html = '已办理';
  529. break;
  530. case '7':
  531. html = '已回访';
  532. break;
  533. case '8':
  534. html = '重办中';
  535. break;
  536. case '9':
  537. html = '已结案';
  538. break;
  539. case '10':
  540. html = '待审核';
  541. break;
  542. case '11':
  543. html = '重办待交办';
  544. break;
  545. case '12':
  546. html = '待审核';
  547. break;
  548. case '13':
  549. html = '待督办';
  550. break;
  551. }
  552. return html;
  553. }
  554. //时限
  555. function OverTime(val,row){
  556. if(val==1){
  557. return '<div class="" style="cursor: pointer;">' +
  558. '<span class="Greens">'+row.GapTime+'</span>'+
  559. '</div>';
  560. }else if(val==2){
  561. return '<div class="" style="cursor: pointer;">' +
  562. '<span class="Yellows">'+row.GapTime+'</span>'+
  563. '</div>';
  564. }else if(val==3){
  565. return '<div class="" style="cursor: pointer;">' +
  566. '<span class="Reds">'+row.GapTime+'</span>'+
  567. '</div>';
  568. }
  569. }
  570. //办理时限
  571. function BanTime(val){
  572. if(val){
  573. var time=val.substring(0,val.indexOf(' '));
  574. return '<div class="" style="cursor: pointer;">' +
  575. '<span>'+time+'</span>'+
  576. '</div>';
  577. }
  578. }
  579. //音频
  580. function setCode(val) {
  581. if(val) {
  582. return '<div class="imgs" style="cursor: pointer;">' +
  583. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  584. '</div>';
  585. } else {
  586. return '';
  587. }
  588. }
  589. function GetCont(val) {
  590. if(val) {
  591. var str = '<div '
  592. if(val.length > 10) {
  593. str = str + ' title="' + val + '" ';
  594. val = val.substr(0, 10) + "...";
  595. }
  596. return str + '>' + val + '</div>';
  597. } else {
  598. return '';
  599. }
  600. }
  601. //操作
  602. function Dispose(val, row) {
  603. var Rows = row.Buttons;
  604. var html = '';
  605. for(var i = 0; i < Rows.length; i++) {
  606. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  607. if(html1) {
  608. html1 = html1.replace("data", val);
  609. }
  610. html += html1;
  611. }
  612. return html;
  613. }
  614. //查看详情
  615. function ckxq(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  619. title: '工单详情',
  620. area: ['85%', '80%'], //宽高
  621. });
  622. }
  623. //编辑
  624. function bj(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: '编辑工单',
  629. area: ['96%', '80%'], //宽高
  630. });
  631. }
  632. //删除
  633. function move(str) {
  634. layer.confirm('确定删除工单?', {
  635. btn: ['是', '否'] //按钮
  636. }, function() {
  637. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  638. ids: str,
  639. token: $.cookie("token")
  640. }, function(result) {
  641. result = JSON.parse(result);
  642. if(result.state.toLowerCase() == "success") {
  643. layer.msg("删除成功");
  644. load();
  645. }
  646. })
  647. });
  648. }
  649. //提交
  650. function tj(str) {
  651. layer.confirm('确定要提交工单么?', {
  652. btn: ['确定', '取消'] //按钮
  653. }, function() {
  654. //请求后台数据
  655. /*发送请求*/
  656. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  657. ids: str,
  658. token: $.cookie("token")
  659. }, function(result) {
  660. result = JSON.parse(result);
  661. if(result.state.toLowerCase() == "success") {
  662. layer.msg("提交成功");
  663. load();
  664. }
  665. })
  666. });
  667. }
  668. //交办
  669. function jb(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  673. title: '工单交办',
  674. area: ['87%', '80%'], //宽高
  675. });
  676. }
  677. //领导批示
  678. function lader(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: '领导批示',
  683. area: ['45%', '40%'], //宽高
  684. });
  685. }
  686. //市长批示
  687. function city(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: '领导批示',
  692. area: ['45%', '40%'], //宽高
  693. });
  694. }
  695. //办理
  696. function bl(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: '办理工单',
  701. area: ['45%', '40%'], //宽高
  702. });
  703. }
  704. //督办
  705. function Supervision(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  709. title: '督办',
  710. area: ['35%', '30%'], //宽高
  711. });
  712. }
  713. //督查
  714. function Supervision_(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  718. title: '监察',
  719. area: ['35%', '30%'], //宽高
  720. });
  721. }
  722. //强制结案
  723. function StrongLawsuit(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  727. title: '强制结案',
  728. area: ['45%', '52%'], //宽高
  729. });
  730. }
  731. //回退BackDtail
  732. function BackDtail(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: '工单回退',
  737. area: ['45%', '40%'], //宽高
  738. });
  739. }
  740. //查收
  741. function cs(str) {
  742. layer.confirm('确定要查收?', {
  743. btn: ['是', '否'] //按钮
  744. }, function() {
  745. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  746. workorderid: str,
  747. token: $.cookie("token")
  748. }, function(result) {
  749. result = JSON.parse(result);
  750. if(result.state.toLowerCase() == "success") {
  751. layer.msg("查收成功");
  752. load();
  753. }
  754. })
  755. });
  756. }
  757. //收回
  758. function sh(str) {
  759. layer.confirm('确定要回收?', {
  760. btn: ['是', '否'] //按钮
  761. }, function() {
  762. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  763. workorderid: str,
  764. token: $.cookie("token")
  765. }, function(result) {
  766. result = JSON.parse(result);
  767. if(result.state.toLowerCase() == "success") {
  768. layer.msg("回收");
  769. load();
  770. }
  771. })
  772. });
  773. }
  774. //强制回收
  775. function recycles() {
  776. layer.confirm('确定要强制退回吗?', {
  777. btn: ['是', '否'] //按钮
  778. });
  779. }
  780. //退回申请
  781. function th(str) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: '申请退回工单',
  786. area: ['35%', '30%'], //宽高
  787. });
  788. }
  789. //审核退回申请
  790. function shth(str) {
  791. layer.open({
  792. type: 2,
  793. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  794. title: '审核退回申请',
  795. area: ['35%', '30%'], //宽高
  796. });
  797. }
  798. //办理
  799. // function th(str) {
  800. // layer.open({
  801. // type: 2,
  802. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  803. // title: '办理工单',
  804. // area: ['35%', '30%'], //宽高
  805. // });
  806. // }
  807. //申请延时
  808. function ys(str) {
  809. layer.open({
  810. type: 2,
  811. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  812. title: '申请延时',
  813. area: ['45%', '40%'], //宽高
  814. });
  815. }
  816. //审核申请延时
  817. function shys(str) {
  818. layer.open({
  819. type: 2,
  820. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  821. title: '审核延时申请',
  822. area: ['45%', '40%'], //宽高
  823. });
  824. }
  825. //诉求回访
  826. function hf(str) {
  827. layer.open({
  828. type: 2,
  829. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  830. title: '工单回访',
  831. area: ['45%', '40%'], //宽高
  832. });
  833. }
  834. //重办工单
  835. function cb(str) {
  836. layer.open({
  837. type: 2,
  838. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  839. title: '重办工单',
  840. area: ['45%', '40%'], //宽高
  841. });
  842. }
  843. //结案
  844. function Lawsuit(str) {
  845. layer.open({
  846. type: 2,
  847. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  848. title: '诉求单结案',
  849. area: ['45%', '40%'], //宽高
  850. });
  851. }
  852. $('.Appeal').click(function() {
  853. layer.open({
  854. type: 2,
  855. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  856. title: '新增诉求',
  857. area: ['85%', '80%'], //宽高
  858. });
  859. })
  860. //上传文件
  861. function upload() {
  862. if(document.getElementById("upFile").files.length > 0) {
  863. var formData = new FormData();
  864. formData.append("upFile", document.getElementById("upFile").files[0]);
  865. formData.append("token", $.cookie("token"));
  866. $.ajax({
  867. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  868. type: "POST",
  869. data: formData,
  870. /**
  871. *必须false才会自动加上正确的Content-Type
  872. */
  873. contentType: false,
  874. /**
  875. * 必须false才会避开jQuery对 formdata 的默认处理
  876. * XMLHttpRequest会对 formdata 进行正确的处理
  877. */
  878. processData: false,
  879. success: function(result) {
  880. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  881. $("#upFile").change(function() {
  882. upload();
  883. });
  884. var r = $.parseJSON(result);
  885. if(r.state.toLowerCase() == "success") {
  886. $(".fjnr").text(r.data);
  887. $("#scfj").show();
  888. }
  889. }
  890. });
  891. } else {
  892. layer.confirm('请上传文件!', {
  893. btn: ['确定']
  894. });
  895. }
  896. }
  897. //来源
  898. function LY(obj) {
  899. obj.empty();
  900. obj.append('<option selected="selected" value="">请选择</option>');
  901. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  902. "token": $.cookie("token"),
  903. id: 1
  904. }, function(data) {
  905. if(data.state.toLowerCase() == "success") {
  906. var content = data.data;
  907. $(content).each(function(i, n) {
  908. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  909. })
  910. }
  911. })
  912. }
  913. //类别
  914. function LB(obj) {
  915. obj.empty();
  916. obj.append('<option selected="selected" value="">请选择</option>');
  917. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  918. "token": $.cookie("token"),
  919. id: 2
  920. }, function(data) {
  921. if(data.state.toLowerCase() == "success") {
  922. var content = data.data;
  923. $(content).each(function(i, n) {
  924. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  925. })
  926. }
  927. })
  928. }
  929. // 主题
  930. function ZT(obj) {
  931. obj.empty();
  932. obj.append('<option selected="selected" value="">请选择</option>');
  933. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  934. "token": $.cookie("token"),
  935. id: 3
  936. }, function(data) {
  937. if(data.state.toLowerCase() == "success") {
  938. var content = data.data;
  939. $(content).each(function(i, n) {
  940. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  941. })
  942. }
  943. })
  944. }
  945. function tree() {
  946. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  947. "token": $.cookie("token"),
  948. // "pid": pid
  949. }, function(result) {
  950. result = $.parseJSON(result);
  951. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  952. });
  953. }
  954. var setting1 = {
  955. data: {
  956. key: {
  957. name: "F_DeptName"
  958. },
  959. simpleData: {
  960. enable: true,
  961. idKey: "F_DeptId",
  962. pIdKey: "F_PartentId",
  963. rootPId: 0
  964. }
  965. },
  966. callback: {
  967. onClick: zTreeOnClick
  968. }
  969. };
  970. function zTreeOnClick(event, treeId, treeNode) {
  971. if(treeNode.level >= 2) {
  972. $('.inps').val(treeNode.F_DeptName);
  973. $("#PID").val(treeNode.F_DeptId);
  974. $("#Dpment").val(treeNode.F_DeptName);
  975. $(".Cleans").show();
  976. }
  977. };
  978. </script>
  979. </body>
  980. </html>