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ZXYTJ.html 29KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>坐席已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width{
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans{
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">业务监督</a>&gt;
  247. <a class="nowPosition">坐席已提交</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>诉求标题:</th>
  262. <td>
  263. <input type="text" placeholder="输入诉求标题" id="key" class="Min-width" />
  264. </td>
  265. <th>工单号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  272. </td>
  273. <th>区域:</th>
  274. <td >
  275. <select name="" id="sourceAreas" class="select">
  276. </select>
  277. </td>
  278. </tr>
  279. <tr>
  280. <th>工单状态:</th>
  281. <td>
  282. <select name="" id="state" class="select">
  283. <option selected="selected" value="">请选择</option>
  284. <option value="0">新工单</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待查收</option>
  287. <option value="3">退回审核中</option>
  288. <option value="4">办理中</option>
  289. <option value="5">延时审核中</option>
  290. <option value="6">已办理</option>
  291. <option value="7">已回访</option>
  292. <option value="8">重办中</option>
  293. <option value="9">已结案</option>
  294. <option value="10">待审核</option>
  295. </select>
  296. </td>
  297. <th>工单来源:</th>
  298. <td>
  299. <select class="select_" id="source">
  300. </select>
  301. </td>
  302. <th>主题词:</th>
  303. <td>
  304. <select id="keyid" name="" class="select"></select>
  305. </td>
  306. <th>类型:</th>
  307. <td>
  308. <select class="select_" id="type">
  309. </select>
  310. </td>
  311. </tr>
  312. <tr>
  313. <th>投诉电话:</th>
  314. <td>
  315. <input type="text" id="tel" class="Min-width" />
  316. </td>
  317. <th>投诉人:</th>
  318. <td>
  319. <input type="text" id="name" class="Min-width"/>
  320. </td>
  321. </tr>
  322. <tr>
  323. <th>坐席:</th>
  324. <td>
  325. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  326. <option value="">请选择坐席</option>
  327. </select>
  328. </td>
  329. <th>调度员:</th>
  330. <td>
  331. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  332. <option value="">请选择调度员</option>
  333. </select>
  334. </td>
  335. <th>主办单位:</th>
  336. <td style="position: relative;">
  337. <div class="inpBox">
  338. <input type="text" class="inps" onkeyup="darptSearch()"/>
  339. <i class="Cleans fa fa-close"></i>
  340. <i class="xl xl_one"></i>
  341. <div class="addTree xlAdd">
  342. <ul id="addTreeDemo" class="ztree"></ul>
  343. </div>
  344. </div>
  345. <div class="selDpart1">
  346. <ul id="sponsor">
  347. </ul>
  348. </div>
  349. </td>
  350. <th></th>
  351. <td style="text-align: center;">
  352. <botton class="btns Seach">搜索</botton>
  353. <!--<botton class="btns ">导出</botton>-->
  354. </td>
  355. </tr>
  356. </table>
  357. </div>
  358. </div>
  359. <div>
  360. <div style="width: 100%;padding: 10px;">
  361. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  362. <thead>
  363. <tr>
  364. <th data-checkbox="true"></th>
  365. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  366. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  367. <th data-field="DeptName" data-align="center">主办单位</th>
  368. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  369. <th data-field="UserName" data-align="center">受理人</th>
  370. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  371. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  372. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  373. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  374. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  375. </tr>
  376. </thead>
  377. <tbody class="list"></tbody>
  378. </table>
  379. </div>
  380. </div>
  381. </div>
  382. </div>
  383. <!--下载框-->
  384. <div class="t-shade lyxz">
  385. <div class="shade_k">
  386. <div class="shade_title">
  387. <span>录音播放与下载<srong class="cknum"></srong></span>
  388. <span class="setwin gbly"><a>x</a></span>
  389. </div>
  390. <div class="shade_content">
  391. <div class="Ly_box audiojs">
  392. </div>
  393. </div>
  394. </div>
  395. </div>
  396. <input type="hidden" id="PID" />
  397. <input type="hidden" id="Dpment" />
  398. </div>
  399. <script src="../js/bootstrap-select.js"></script>
  400. <script src="../css/laydate/laydate.js"></script>
  401. <script src="../My97DatePicker/WdatePicker.js"></script>
  402. <script src="../js/zTree/jquery.ztree.core.js"></script>
  403. <script src="../js/search/screen.js"></script>
  404. <script>
  405. $(document).ready(function() {
  406. load();
  407. laydate.skin('blue');
  408. laydate({
  409. elem: '#starttime',
  410. event: 'focus'
  411. });
  412. laydate({
  413. elem: '#endtime',
  414. event: 'focus'
  415. });
  416. ///搜素
  417. $(".Seach").click(function() {
  418. load();
  419. })
  420. $('.inps').focus(function() {
  421. $('.xlAdd').css('display', 'block')
  422. })
  423. $('.xl').click(function() {
  424. if($('.xlAdd').css('display') == 'block') {
  425. $('.xlAdd').css('display', 'none')
  426. } else {
  427. $('.xlAdd').css('display', 'block')
  428. }
  429. })
  430. $('.addTree').mouseleave(function() {
  431. $(this).css('display', 'none')
  432. })
  433. $(".Cleans ").click(function(){
  434. $('.inps').val("");
  435. $("#PID").val("");
  436. $("#Dpment").val("");
  437. })
  438. });
  439. //关闭录音弹出
  440. $(".gbly").click(function() {
  441. $(".lyxz").removeClass("cx");
  442. $('audio')[0].pause();
  443. });
  444. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  445. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  446. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  447. });
  448. //获取查询信息
  449. function load() {
  450. //坐席
  451. var usercodeID="";
  452. var usercode_=$("#ZX").val(); //坐席
  453. if (usercode_!=null) {
  454. $(usercode_).each(function (i, n) {
  455. var obj1='';
  456. obj1= n+",";
  457. usercodeID +=obj1;
  458. })
  459. }else{
  460. usercodeID=""
  461. }
  462. // 调度员
  463. var ddusercodeID="";
  464. var ddusercode_=$("#yardman").val(); //坐席
  465. if (ddusercode_!=null) {
  466. $(ddusercode_).each(function (i, n) {
  467. var obj2='';
  468. obj2= n+",";
  469. ddusercodeID +=obj2;
  470. })
  471. }else{
  472. ddusercodeID=""
  473. }
  474. //先销毁表格
  475. $('#orderlist').bootstrapTable('destroy');
  476. //初始化表格,动态从服务器加载数据
  477. $("#orderlist").bootstrapTable({
  478. method: "get", //使用get请求到服务器获取数据
  479. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  480. contentType: "application/x-www-form-urlencoded",
  481. striped: true, //表格显示条纹
  482. pagination: true, //启动分页
  483. pageSize: 10, //每页显示的记录数
  484. pageNumber: 1, //当前第几页
  485. pageList: [10, 20, 50, 100], //记录数可选列表
  486. search: false, //是否启用查询
  487. showColumns: false, //显示下拉框勾选要显示的列
  488. showRefresh: false, //显示刷新按钮
  489. sidePagination: "server", //表示服务端请求
  490. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  491. //设置为limit可以获取limit, offset, search, sort, order
  492. queryParamsType: "undefined",
  493. queryParams: function queryParams(params) { //设置查询参数
  494. var param = {
  495. page: params.pageNumber,
  496. pagesize: params.pageSize,
  497. workid: $("#wids").val(),
  498. state: $("#state").val(), //=工单状态
  499. type: $("#type").val(), //=工单类型
  500. bigtype: $("#bigtype").val(), //=大类别
  501. smalltype: $("#smalltype").val(), //=小类别
  502. key: $("#key").val(), //=关键字
  503. tel: $("#tel").val(), //=客户电话
  504. name: $("#name").val(), //=客户名称
  505. usercode: usercodeID, //=坐席工号
  506. ddusercode: ddusercodeID,
  507. keyid: $("#keyid").val(), //=关键词id
  508. source: $("#source").val(), //=来源&
  509. starttime: $("#starttime").val(), //=开始时间
  510. endtime: $("#endtime").val(), //=结束时间
  511. deptid:$("#PID").val(),
  512. type:$("#type").val(),
  513. tab: 1,//待处理
  514. sourcearea:$('#sourceAreas').val(),//区域
  515. token: $.cookie("token")
  516. };
  517. return param;
  518. },
  519. onLoadSuccess: function(data) { //加载成功时执行
  520. // layer.msg("加载成功");
  521. //console.log(data);
  522. },
  523. onLoadError: function() { //加载失败时执行
  524. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  525. }
  526. });
  527. }
  528. //状态
  529. function States(val, row) {
  530. var html = '';
  531. switch (val + '') {
  532. case '0':
  533. html = '新工单';
  534. if (row.F_IsReturn == 1) {
  535. html = '新工单(回退)';
  536. }
  537. break;
  538. case '1':
  539. html = '待交办';
  540. break;
  541. case '2':
  542. html = '待查收';
  543. break;
  544. case '3':
  545. html = '退回审核中';
  546. break;
  547. case '4':
  548. html = '办理中';
  549. break;
  550. case '5':
  551. html = '延时审核';
  552. break;
  553. case '6':
  554. html = '已办理';
  555. break;
  556. case '7':
  557. html = '已回访';
  558. break;
  559. case '8':
  560. html = '重办中';
  561. break;
  562. case '9':
  563. html = '已结案';
  564. break;
  565. case '10':
  566. html = '待审核';
  567. break;
  568. case '11':
  569. html = '重办待交办';
  570. break;
  571. case '12':
  572. html = '待审核';
  573. break;
  574. case '13':
  575. html = '待督办';
  576. break;
  577. }
  578. return html;
  579. }
  580. //时限
  581. function OverTime(val,row){
  582. if(val==1){
  583. return '<div class="" style="cursor: pointer;">' +
  584. '<span class="Greens">'+row.GapTime+'</span>'+
  585. '</div>';
  586. }else if(val==2){
  587. return '<div class="" style="cursor: pointer;">' +
  588. '<span class="Yellows">'+row.GapTime+'</span>'+
  589. '</div>';
  590. }else if(val==3){
  591. return '<div class="" style="cursor: pointer;">' +
  592. '<span class="Reds">'+row.GapTime+'</span>'+
  593. '</div>';
  594. }
  595. }
  596. //办理时限
  597. function BanTime(val){
  598. if(val){
  599. var time=val.substring(0,val.indexOf(' '));
  600. return '<div class="" style="cursor: pointer;">' +
  601. '<span>'+time+'</span>'+
  602. '</div>';
  603. }
  604. }
  605. //音频
  606. function setCode(val) {
  607. if(val) {
  608. return '<div class="imgs" style="cursor: pointer;">' +
  609. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  610. '</div>';
  611. } else {
  612. return '';
  613. }
  614. }
  615. function GetCont(val) {
  616. if(val) {
  617. var str = '<div '
  618. if(val.length > 10) {
  619. str = str + ' title="' + val + '" ';
  620. val = val.substr(0, 10) + "...";
  621. }
  622. return str + '>' + val + '</div>';
  623. } else {
  624. return '';
  625. }
  626. }
  627. //操作
  628. function Dispose(val, row) {
  629. var Rows = row.Buttons;
  630. var html = '';
  631. for(var i = 0; i < Rows.length; i++) {
  632. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  633. if(html1) {
  634. html1 = html1.replace("data", val);
  635. }
  636. html += html1;
  637. }
  638. return html;
  639. }
  640. //查看详情
  641. function ckxq(str) {
  642. layer.open({
  643. type: 2,
  644. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  645. title: '工单详情',
  646. area: ['85%', '80%'], //宽高
  647. });
  648. }
  649. //编辑
  650. function bj(str) {
  651. layer.open({
  652. type: 2,
  653. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  654. title: '编辑工单',
  655. area: ['96%', '80%'], //宽高
  656. });
  657. }
  658. //删除
  659. function move(str) {
  660. layer.confirm('确定删除工单?', {
  661. btn: ['是', '否'] //按钮
  662. }, function() {
  663. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  664. ids: str,
  665. token: $.cookie("token")
  666. }, function(result) {
  667. result = JSON.parse(result);
  668. if(result.state.toLowerCase() == "success") {
  669. layer.msg("删除成功");
  670. load();
  671. }
  672. })
  673. });
  674. }
  675. //提交
  676. function tj(str) {
  677. layer.confirm('确定要提交工单么?', {
  678. btn: ['确定', '取消'] //按钮
  679. }, function() {
  680. //请求后台数据
  681. /*发送请求*/
  682. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  683. ids: str,
  684. token: $.cookie("token")
  685. }, function(result) {
  686. result = JSON.parse(result);
  687. if(result.state.toLowerCase() == "success") {
  688. layer.msg("提交成功");
  689. load();
  690. }
  691. })
  692. });
  693. }
  694. //交办
  695. function jb(str) {
  696. layer.open({
  697. type: 2,
  698. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  699. title: '工单交办',
  700. area: ['87%', '80%'], //宽高
  701. });
  702. }
  703. //领导批示
  704. function lader(str) {
  705. layer.open({
  706. type: 2,
  707. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  708. title: '领导批示',
  709. area: ['45%', '40%'], //宽高
  710. });
  711. }
  712. //市长批示
  713. function city(str) {
  714. layer.open({
  715. type: 2,
  716. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  717. title: '领导批示',
  718. area: ['45%', '40%'], //宽高
  719. });
  720. }
  721. //办理
  722. function bl(str) {
  723. layer.open({
  724. type: 2,
  725. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  726. title: '办理工单',
  727. area: ['45%', '40%'], //宽高
  728. });
  729. }
  730. //督办
  731. function Supervision(str) {
  732. layer.open({
  733. type: 2,
  734. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  735. title: '督办',
  736. area: ['35%', '30%'], //宽高
  737. });
  738. }
  739. //督查
  740. function Supervision_(str) {
  741. layer.open({
  742. type: 2,
  743. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  744. title: '监察',
  745. area: ['35%', '30%'], //宽高
  746. });
  747. }
  748. //强制结案
  749. function StrongLawsuit(str) {
  750. layer.open({
  751. type: 2,
  752. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  753. title: '强制结案',
  754. area: ['45%', '52%'], //宽高
  755. });
  756. }
  757. //回退BackDtail
  758. function BackDtail(str) {
  759. layer.open({
  760. type: 2,
  761. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  762. title: '工单回退',
  763. area: ['45%', '40%'], //宽高
  764. });
  765. }
  766. //查收
  767. function cs(str) {
  768. layer.confirm('确定要查收?', {
  769. btn: ['是', '否'] //按钮
  770. }, function() {
  771. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  772. workorderid: str,
  773. token: $.cookie("token")
  774. }, function(result) {
  775. result = JSON.parse(result);
  776. if(result.state.toLowerCase() == "success") {
  777. layer.msg("查收成功");
  778. load();
  779. }
  780. })
  781. });
  782. }
  783. //收回
  784. function sh(str) {
  785. layer.confirm('确定要回收?', {
  786. btn: ['是', '否'] //按钮
  787. }, function() {
  788. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  789. workorderid: str,
  790. token: $.cookie("token")
  791. }, function(result) {
  792. result = JSON.parse(result);
  793. if(result.state.toLowerCase() == "success") {
  794. layer.msg("回收");
  795. load();
  796. }
  797. })
  798. });
  799. }
  800. //强制回收
  801. function recycles() {
  802. layer.confirm('确定要强制退回吗?', {
  803. btn: ['是', '否'] //按钮
  804. });
  805. }
  806. //退回申请
  807. function th(str) {
  808. layer.open({
  809. type: 2,
  810. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  811. title: '申请退回工单',
  812. area: ['35%', '30%'], //宽高
  813. });
  814. }
  815. //审核退回申请
  816. function shth(str) {
  817. layer.open({
  818. type: 2,
  819. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  820. title: '审核退回申请',
  821. area: ['35%', '30%'], //宽高
  822. });
  823. }
  824. //办理
  825. // function th(str) {
  826. // layer.open({
  827. // type: 2,
  828. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  829. // title: '办理工单',
  830. // area: ['35%', '30%'], //宽高
  831. // });
  832. // }
  833. //申请延时
  834. function ys(str) {
  835. layer.open({
  836. type: 2,
  837. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  838. title: '申请延时',
  839. area: ['45%', '40%'], //宽高
  840. });
  841. }
  842. //审核申请延时
  843. function shys(str) {
  844. layer.open({
  845. type: 2,
  846. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  847. title: '审核延时申请',
  848. area: ['45%', '40%'], //宽高
  849. });
  850. }
  851. //诉求回访
  852. function hf(str) {
  853. layer.open({
  854. type: 2,
  855. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  856. title: '工单回访',
  857. area: ['45%', '40%'], //宽高
  858. });
  859. }
  860. //重办工单
  861. function cb(str) {
  862. layer.open({
  863. type: 2,
  864. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  865. title: '重办工单',
  866. area: ['45%', '40%'], //宽高
  867. });
  868. }
  869. //结案
  870. function Lawsuit(str) {
  871. layer.open({
  872. type: 2,
  873. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  874. title: '诉求单结案',
  875. area: ['45%', '40%'], //宽高
  876. });
  877. }
  878. $('.Appeal').click(function() {
  879. layer.open({
  880. type: 2,
  881. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  882. title: '新增诉求',
  883. area: ['85%', '80%'], //宽高
  884. });
  885. })
  886. //上传文件
  887. function upload() {
  888. if(document.getElementById("upFile").files.length > 0) {
  889. var formData = new FormData();
  890. formData.append("upFile", document.getElementById("upFile").files[0]);
  891. formData.append("token", $.cookie("token"));
  892. $.ajax({
  893. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  894. type: "POST",
  895. data: formData,
  896. /**
  897. *必须false才会自动加上正确的Content-Type
  898. */
  899. contentType: false,
  900. /**
  901. * 必须false才会避开jQuery对 formdata 的默认处理
  902. * XMLHttpRequest会对 formdata 进行正确的处理
  903. */
  904. processData: false,
  905. success: function(result) {
  906. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  907. $("#upFile").change(function() {
  908. upload();
  909. });
  910. var r = $.parseJSON(result);
  911. if(r.state.toLowerCase() == "success") {
  912. $(".fjnr").text(r.data);
  913. $("#scfj").show();
  914. }
  915. }
  916. });
  917. } else {
  918. layer.confirm('请上传文件!', {
  919. btn: ['确定']
  920. });
  921. }
  922. }
  923. //来源
  924. function LY(obj) {
  925. obj.empty();
  926. obj.append('<option selected="selected" value="">请选择</option>');
  927. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  928. "token": $.cookie("token"),
  929. id: 1
  930. }, function(data) {
  931. if(data.state.toLowerCase() == "success") {
  932. var content = data.data;
  933. $(content).each(function(i, n) {
  934. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  935. })
  936. }
  937. })
  938. }
  939. //类别
  940. function LB(obj) {
  941. obj.empty();
  942. obj.append('<option selected="selected" value="">请选择</option>');
  943. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  944. "token": $.cookie("token"),
  945. id: 2
  946. }, function(data) {
  947. if(data.state.toLowerCase() == "success") {
  948. var content = data.data;
  949. $(content).each(function(i, n) {
  950. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  951. })
  952. }
  953. })
  954. }
  955. // 主题
  956. function ZT(obj) {
  957. obj.empty();
  958. obj.append('<option selected="selected" value="">请选择</option>');
  959. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  960. "token": $.cookie("token"),
  961. id: 3
  962. }, function(data) {
  963. if(data.state.toLowerCase() == "success") {
  964. var content = data.data;
  965. $(content).each(function(i, n) {
  966. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  967. })
  968. }
  969. })
  970. }
  971. function tree() {
  972. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  973. "token": $.cookie("token"),
  974. // "pid": pid
  975. }, function(result) {
  976. result = $.parseJSON(result);
  977. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  978. });
  979. }
  980. var setting1 = {
  981. data: {
  982. key: {
  983. name: "F_DeptName"
  984. },
  985. simpleData: {
  986. enable: true,
  987. idKey: "F_DeptId",
  988. pIdKey: "F_PartentId",
  989. rootPId: 0
  990. }
  991. },
  992. callback: {
  993. onClick: zTreeOnClick
  994. }
  995. };
  996. function zTreeOnClick(event, treeId, treeNode) {
  997. if(treeNode.level >= 2) {
  998. $('.inps').val(treeNode.F_DeptName);
  999. $("#PID").val(treeNode.F_DeptId);
  1000. $("#Dpment").val(treeNode.F_DeptName);
  1001. $(".Cleans").show();
  1002. }
  1003. };
  1004. </script>
  1005. </body>
  1006. </html>