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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已回访</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width{
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans{
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">业务协同</a>&gt;
  247. <a class="nowPosition">坐席已回访</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="请输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>工单号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  272. </td>
  273. <th>区域:</th>
  274. <td >
  275. <select name="" id="sourceAreas" class="select">
  276. </select>
  277. </td>
  278. </tr>
  279. <tr>
  280. <th>工单状态:</th>
  281. <td>
  282. <select name="" id="state" class="select">
  283. <option selected="selected" value="">请选择</option>
  284. <option value="1">待交办</option>
  285. <option value="2">待查收</option>
  286. <option value="3">退回审核中</option>
  287. <option value="4">办理中</option>
  288. <option value="5">延时审核中</option>
  289. <option value="6">已办理</option>
  290. <option value="7">已回访</option>
  291. <option value="8">重办中</option>
  292. <option value="9">已结案</option>
  293. </select>
  294. </td>
  295. <th>工单来源:</th>
  296. <td>
  297. <select class="select_" id="source">
  298. </select>
  299. </td>
  300. <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td>
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type">
  307. </select>
  308. </td>
  309. </tr>
  310. <tr>
  311. <th>投诉电话:</th>
  312. <td>
  313. <input type="text" id="tel" class="Min-width" />
  314. </td>
  315. <th>姓名:</th>
  316. <td>
  317. <input type="text" id="name" class="Min-width"/>
  318. </td>
  319. </tr>
  320. <tr>
  321. <th>调度员:</th>
  322. <td>
  323. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  324. <option value="">请选择调度员</option>
  325. </select>
  326. </td>
  327. <th>承办单位:</th>
  328. <td style="position: relative;">
  329. <div class="inpBox">
  330. <input type="text" class="inps" onkeyup="darptSearch()"/>
  331. <i class="Cleans fa fa-close"></i>
  332. <i class="xl xl_one"></i>
  333. <div class="addTree xlAdd">
  334. <ul id="addTreeDemo" class="ztree"></ul>
  335. </div>
  336. </div>
  337. <div class="selDpart1">
  338. <ul id="sponsor">
  339. </ul>
  340. </div>
  341. </td>
  342. <th></th>
  343. <td style="text-align: center;">
  344. <botton class="btns Seach">搜索</botton>
  345. <!--<botton class="btns ">导出</botton>-->
  346. </td>
  347. </tr>
  348. </table>
  349. </div>
  350. </div>
  351. <div>
  352. <div style="width: 100%;padding: 10px;">
  353. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  354. <thead>
  355. <tr>
  356. <th data-checkbox="true"></th>
  357. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  358. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  359. <th data-field="DeptName" data-align="center">承办单位</th>
  360. <th data-field="UserName" data-align="center">受理人</th>
  361. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  362. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  363. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  364. </tr>
  365. </thead>
  366. <tbody class="list"></tbody>
  367. </table>
  368. </div>
  369. </div>
  370. </div>
  371. </div>
  372. <input type="hidden" id="PID" />
  373. <input type="hidden" id="Dpment" />
  374. </div>
  375. <script src="../js/bootstrap-select.js"></script>
  376. <script src="../css/laydate/laydate.js"></script>
  377. <script src="../My97DatePicker/WdatePicker.js"></script>
  378. <script src="../js/zTree/jquery.ztree.core.js"></script>
  379. <script src="../js/search/screen.js"></script>
  380. <script>
  381. $(document).ready(function() {
  382. load();
  383. laydate.skin('blue');
  384. laydate({
  385. elem: '#starttime',
  386. event: 'focus'
  387. });
  388. laydate({
  389. elem: '#endtime',
  390. event: 'focus'
  391. });
  392. });
  393. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  394. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  395. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  396. });
  397. //获取查询信息
  398. function load() {
  399. //坐席
  400. var usercodeID="";
  401. var usercode_=$("#ZX").val(); //坐席
  402. if (usercode_!=null) {
  403. $(usercode_).each(function (i, n) {
  404. var obj1='';
  405. obj1= n+",";
  406. usercodeID +=obj1;
  407. })
  408. }else{
  409. usercodeID=""
  410. }
  411. // 调度员
  412. var ddusercodeID="";
  413. var ddusercode_=$("#yardman").val(); //坐席
  414. if (ddusercode_!=null) {
  415. $(ddusercode_).each(function (i, n) {
  416. var obj2='';
  417. obj2= n+",";
  418. ddusercodeID +=obj2;
  419. })
  420. }else{
  421. ddusercodeID=""
  422. }
  423. //先销毁表格
  424. $('#orderlist').bootstrapTable('destroy');
  425. //初始化表格,动态从服务器加载数据
  426. $("#orderlist").bootstrapTable({
  427. method: "get", //使用get请求到服务器获取数据
  428. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  429. contentType: "application/x-www-form-urlencoded",
  430. striped: true, //表格显示条纹
  431. pagination: true, //启动分页
  432. pageSize: 10, //每页显示的记录数
  433. pageNumber: 1, //当前第几页
  434. pageList: [10, 20, 50, 100], //记录数可选列表
  435. search: false, //是否启用查询
  436. showColumns: false, //显示下拉框勾选要显示的列
  437. showRefresh: false, //显示刷新按钮
  438. sidePagination: "server", //表示服务端请求
  439. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  440. //设置为limit可以获取limit, offset, search, sort, order
  441. queryParamsType: "undefined",
  442. queryParams: function queryParams(params) { //设置查询参数
  443. var param = {
  444. page: params.pageNumber,
  445. pagesize: params.pageSize,
  446. workid: $("#wids").val(),
  447. state: $("#state").val(), //=工单状态
  448. type: $("#type").val(), //=工单类型
  449. bigtype: $("#bigtype").val(), //=大类别
  450. smalltype: $("#smalltype").val(), //=小类别
  451. key: $("#key").val(), //=关键字
  452. tel: $("#tel").val(), //=客户电话
  453. name: $("#name").val(), //=客户名称
  454. usercode: usercodeID, //=坐席工号
  455. ddusercode: ddusercodeID,
  456. keyid: $("#keyid").val(), //=关键词id
  457. source: $("#source").val(), //=来源&
  458. starttime: $("#starttime").val(), //=开始时间
  459. endtime: $("#endtime").val(), //=结束时间
  460. deptid:$("#PID").val(),
  461. type:$("#type").val(),
  462. tab: 2,//待处理
  463. sourcearea:$('#sourceAreas').val(),//区域
  464. token: $.cookie("token")
  465. };
  466. return param;
  467. },
  468. onLoadSuccess: function(data) { //加载成功时执行
  469. // layer.msg("加载成功");
  470. //console.log(data);
  471. },
  472. onLoadError: function() { //加载失败时执行
  473. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  474. }
  475. });
  476. }
  477. //状态
  478. function States(val, row) {
  479. var html = '';
  480. switch (val + '') {
  481. case '0':
  482. html = '新工单';
  483. if (row.F_IsReturn == 1) {
  484. html = '新工单(回退)';
  485. }
  486. break;
  487. case '1':
  488. html = '待交办';
  489. break;
  490. case '2':
  491. html = '待查收';
  492. break;
  493. case '3':
  494. html = '退回审核中';
  495. break;
  496. case '4':
  497. html = '办理中';
  498. break;
  499. case '5':
  500. html = '延时审核';
  501. break;
  502. case '6':
  503. html = '已办理';
  504. break;
  505. case '7':
  506. html = '已回访';
  507. break;
  508. case '8':
  509. html = '重办中';
  510. break;
  511. case '9':
  512. html = '已结案';
  513. break;
  514. case '10':
  515. html = '待审核';
  516. break;
  517. case '11':
  518. html = '重办待交办';
  519. break;
  520. case '12':
  521. html = '待审核';
  522. break;
  523. case '13':
  524. html = '待督办';
  525. break;
  526. }
  527. return html;
  528. }
  529. //时限
  530. function OverTime(val,row){
  531. if(val==1){
  532. return '<div class="" style="cursor: pointer;">' +
  533. '<span class="Greens">'+row.GapTime+'</span>'+
  534. '</div>';
  535. }else if(val==2){
  536. return '<div class="" style="cursor: pointer;">' +
  537. '<span class="Yellows">'+row.GapTime+'</span>'+
  538. '</div>';
  539. }else if(val==3){
  540. return '<div class="" style="cursor: pointer;">' +
  541. '<span class="Reds">'+row.GapTime+'</span>'+
  542. '</div>';
  543. }
  544. }
  545. //办理时限
  546. function BanTime(val){
  547. if(val){
  548. var time=val.substring(0,val.indexOf(' '));
  549. return '<div class="" style="cursor: pointer;">' +
  550. '<span>'+val+'</span>'+
  551. '</div>';
  552. }
  553. }
  554. //音频
  555. function setCode(val) {
  556. if(val) {
  557. return '<div class="imgs" style="cursor: pointer;">' +
  558. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  559. '</div>';
  560. } else {
  561. return '';
  562. }
  563. }
  564. function GetCont(val) {
  565. if(val) {
  566. var str = '<div '
  567. if(val.length > 10) {
  568. str = str + ' title="' + val + '" ';
  569. val = val.substr(0, 10) + "...";
  570. }
  571. return str + '>' + val + '</div>';
  572. } else {
  573. return '';
  574. }
  575. }
  576. //操作
  577. function Dispose(val, row) {
  578. var Rows = row.Buttons;
  579. var html = '';
  580. for(var i = 0; i < Rows.length; i++) {
  581. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  582. if(html1) {
  583. html1 = html1.replace("data", val);
  584. }
  585. html += html1;
  586. }
  587. return html;
  588. }
  589. //查看详情
  590. function ckxq(str) {
  591. layer.open({
  592. type: 2,
  593. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  594. title: '工单详情',
  595. area: ['85%', '80%'], //宽高
  596. });
  597. }
  598. //编辑
  599. function bj(str) {
  600. layer.open({
  601. type: 2,
  602. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  603. title: '编辑工单',
  604. area: ['96%', '80%'], //宽高
  605. });
  606. }
  607. //删除
  608. function move(str) {
  609. layer.confirm('确定删除工单?', {
  610. btn: ['是', '否'] //按钮
  611. }, function() {
  612. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  613. ids: str,
  614. token: $.cookie("token")
  615. }, function(result) {
  616. result = JSON.parse(result);
  617. if(result.state.toLowerCase() == "success") {
  618. layer.msg("删除成功");
  619. load();
  620. }
  621. })
  622. });
  623. }
  624. //提交
  625. function tj(str) {
  626. layer.confirm('确定要提交工单么?', {
  627. btn: ['确定', '取消'] //按钮
  628. }, function() {
  629. //请求后台数据
  630. /*发送请求*/
  631. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  632. ids: str,
  633. token: $.cookie("token")
  634. }, function(result) {
  635. result = JSON.parse(result);
  636. if(result.state.toLowerCase() == "success") {
  637. layer.msg("提交成功");
  638. load();
  639. }
  640. })
  641. });
  642. }
  643. //交办
  644. function jb(str) {
  645. layer.open({
  646. type: 2,
  647. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  648. title: '工单交办',
  649. area: ['87%', '80%'], //宽高
  650. });
  651. }
  652. //领导批示
  653. function lader(str) {
  654. layer.open({
  655. type: 2,
  656. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  657. title: '领导关注',
  658. area: ['45%', '40%'], //宽高
  659. });
  660. }
  661. //市长批示
  662. function city(str) {
  663. layer.open({
  664. type: 2,
  665. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  666. title: '市长批示',
  667. area: ['45%', '40%'], //宽高
  668. });
  669. }
  670. //办理
  671. function bl(str) {
  672. layer.open({
  673. type: 2,
  674. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  675. title: '办理工单',
  676. area: ['45%', '40%'], //宽高
  677. });
  678. }
  679. //督办
  680. function Supervision(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  684. title: '督办',
  685. area: ['35%', '30%'], //宽高
  686. });
  687. }
  688. //督查
  689. function Supervision_(str) {
  690. layer.open({
  691. type: 2,
  692. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  693. title: '监察',
  694. area: ['35%', '30%'], //宽高
  695. });
  696. }
  697. //诉求单结案
  698. function StrongLawsuit(str) {
  699. layer.open({
  700. type: 2,
  701. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. title: '诉求单结案',
  703. area: ['45%', '52%'], //宽高
  704. });
  705. }
  706. //回退BackDtail
  707. function BackDtail(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: '工单回退',
  712. area: ['45%', '40%'], //宽高
  713. });
  714. }
  715. //查收
  716. function cs(str) {
  717. layer.confirm('确定要查收?', {
  718. btn: ['是', '否'] //按钮
  719. }, function() {
  720. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  721. workorderid: str,
  722. token: $.cookie("token")
  723. }, function(result) {
  724. result = JSON.parse(result);
  725. if(result.state.toLowerCase() == "success") {
  726. layer.msg("查收成功");
  727. load();
  728. }
  729. })
  730. });
  731. }
  732. //收回
  733. function sh(str) {
  734. layer.confirm('确定要回收?', {
  735. btn: ['是', '否'] //按钮
  736. }, function() {
  737. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  738. workorderid: str,
  739. token: $.cookie("token")
  740. }, function(result) {
  741. result = JSON.parse(result);
  742. if(result.state.toLowerCase() == "success") {
  743. layer.msg("回收");
  744. load();
  745. }
  746. })
  747. });
  748. }
  749. //强制回收
  750. function recycles() {
  751. layer.confirm('确定要强制退回吗?', {
  752. btn: ['是', '否'] //按钮
  753. });
  754. }
  755. //退回申请
  756. function th(str) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: '申请退回工单',
  761. area: ['35%', '30%'], //宽高
  762. });
  763. }
  764. //审核退回申请
  765. function shth(str) {
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  769. title: '审核退回申请',
  770. area: ['35%', '30%'], //宽高
  771. });
  772. }
  773. //办理
  774. // function th(str) {
  775. // layer.open({
  776. // type: 2,
  777. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  778. // title: '办理工单',
  779. // area: ['35%', '30%'], //宽高
  780. // });
  781. // }
  782. //申请延时
  783. function ys(str) {
  784. layer.open({
  785. type: 2,
  786. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  787. title: '申请延时',
  788. area: ['45%', '40%'], //宽高
  789. });
  790. }
  791. //审核申请延时
  792. function shys(str) {
  793. layer.open({
  794. type: 2,
  795. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  796. title: '审核延时申请',
  797. area: ['45%', '40%'], //宽高
  798. });
  799. }
  800. //诉求回访
  801. function hf(str) {
  802. layer.open({
  803. type: 2,
  804. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  805. title: '工单回访',
  806. area: ['45%', '40%'], //宽高
  807. });
  808. }
  809. //重办工单
  810. function cb(str) {
  811. layer.open({
  812. type: 2,
  813. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  814. title: '重办工单',
  815. area: ['45%', '40%'], //宽高
  816. });
  817. }
  818. //结案
  819. function Lawsuit(str) {
  820. layer.open({
  821. type: 2,
  822. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  823. title: '诉求单结案',
  824. area: ['45%', '40%'], //宽高
  825. });
  826. }
  827. $('.Appeal').click(function() {
  828. layer.open({
  829. type: 2,
  830. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  831. title: '新增诉求',
  832. area: ['85%', '80%'], //宽高
  833. });
  834. })
  835. //上传文件
  836. function upload() {
  837. if(document.getElementById("upFile").files.length > 0) {
  838. var formData = new FormData();
  839. formData.append("upFile", document.getElementById("upFile").files[0]);
  840. formData.append("token", $.cookie("token"));
  841. $.ajax({
  842. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  843. type: "POST",
  844. data: formData,
  845. /**
  846. *必须false才会自动加上正确的Content-Type
  847. */
  848. contentType: false,
  849. /**
  850. * 必须false才会避开jQuery对 formdata 的默认处理
  851. * XMLHttpRequest会对 formdata 进行正确的处理
  852. */
  853. processData: false,
  854. success: function(result) {
  855. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  856. $("#upFile").change(function() {
  857. upload();
  858. });
  859. var r = $.parseJSON(result);
  860. if(r.state.toLowerCase() == "success") {
  861. $(".fjnr").text(r.data);
  862. $("#scfj").show();
  863. }
  864. }
  865. });
  866. } else {
  867. layer.confirm('请上传文件!', {
  868. btn: ['确定']
  869. });
  870. }
  871. }
  872. //来源
  873. function LY(obj) {
  874. obj.empty();
  875. obj.append('<option selected="selected" value="">请选择</option>');
  876. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  877. "token": $.cookie("token"),
  878. id: 1
  879. }, function(data) {
  880. if(data.state.toLowerCase() == "success") {
  881. var content = data.data;
  882. $(content).each(function(i, n) {
  883. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  884. })
  885. }
  886. })
  887. }
  888. //类别
  889. function LB(obj) {
  890. obj.empty();
  891. obj.append('<option selected="selected" value="">请选择</option>');
  892. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  893. "token": $.cookie("token"),
  894. id: 2
  895. }, function(data) {
  896. if(data.state.toLowerCase() == "success") {
  897. var content = data.data;
  898. $(content).each(function(i, n) {
  899. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  900. })
  901. }
  902. })
  903. }
  904. // 主题
  905. function ZT(obj) {
  906. obj.empty();
  907. obj.append('<option selected="selected" value="">请选择</option>');
  908. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  909. "token": $.cookie("token"),
  910. id: 3
  911. }, function(data) {
  912. if(data.state.toLowerCase() == "success") {
  913. var content = data.data;
  914. $(content).each(function(i, n) {
  915. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  916. })
  917. }
  918. })
  919. }
  920. function tree() {
  921. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  922. "token": $.cookie("token"),
  923. // "pid": pid
  924. }, function(result) {
  925. result = $.parseJSON(result);
  926. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  927. });
  928. }
  929. var setting1 = {
  930. data: {
  931. key: {
  932. name: "F_DeptName"
  933. },
  934. simpleData: {
  935. enable: true,
  936. idKey: "F_DeptId",
  937. pIdKey: "F_PartentId",
  938. rootPId: 0
  939. }
  940. },
  941. callback: {
  942. onClick: zTreeOnClick
  943. }
  944. };
  945. function zTreeOnClick(event, treeId, treeNode) {
  946. $('.inps').val(treeNode.F_DeptName);
  947. $("#PID").val(treeNode.F_DeptId);
  948. $("#Dpment").val(treeNode.F_DeptName);
  949. $(".Cleans").show();
  950. $('.xlAdd').css('display', 'none');
  951. };
  952. </script>
  953. </body>
  954. </html>