1

CallCenterApi/CallCenterApi.BLL/T_Sys_UserAccount.cs

             //  DataSet ds = dal.GetList(strWhere, filedOrder);
             // return DataTableToList(ds.Tables[0]);
         }
-
+        /// <summary>
+        /// 获得数据列表
+        /// </summary>
+        public List<Model.T_Sys_UserAccount> GetModelList1(string strWhere, string filedOrder = "")
+        {
+            var dt = GetRedis();
+            if (dt != null)
+            {
+                var dtnew = new DataTable();
+                var drs = dt.Select(strWhere, filedOrder);
+                if (drs.Length > 0)
+                {
+                    dtnew = drs.CopyToDataTable();
+                }
+                return DataTableToList1(dtnew);
+            }
+            else
+            {
+                DataSet ds = dal.GetList(strWhere, filedOrder);
+                return DataTableToList(ds.Tables[0]);
+            }
+            //  DataSet ds = dal.GetList(strWhere, filedOrder);
+            // return DataTableToList(ds.Tables[0]);
+        }
         /// <summary>
 		/// 获得数据列表
 		/// </summary>
                 var deptbll = new T_Sys_Department();
                 var rolebll = new T_Sys_RoleInfo();
                 var seatbll = new T_Sys_SeatGroup();
+                var dept = deptbll.GetModelList("");
+                var roles = rolebll.GetModelList("");
+                var seat = seatbll.GetModelList("");
 
                 Model.T_Sys_UserAccount model;
                 for (int n = 0; n < rowsCount; n++)
                     {
                         if (model.F_DeptId > 0)
                         {
-                            model.depname = deptbll.GetModel(model.F_DeptId)?.F_DeptName ?? "";
+                            var dept1 = dept.Where(x => x.F_DeptId == model.F_DeptId);
+                            if (dept1!=null&& dept1.Count() > 0)
+                            {
+                                model.depname = dept1.FirstOrDefault().F_DeptName ?? "";
+                            }
                         }
                         if (model.F_RoleId > 0)
                         {
-                            var role = rolebll.GetModel(model.F_RoleId);
-                            if (role != null)
+                            var role = roles.Where(x=>x.F_RoleId==model.F_RoleId);
+                            if (role != null&& role.Count() > 0)
                             {
-                                model.rolname = role.F_RoleName;
-                                model.F_RoleCode = role.F_RoleCode;
+                                model.rolname = role.FirstOrDefault().F_RoleName;
+                                model.F_RoleCode = role.FirstOrDefault().F_RoleCode;
                             }
                         }
                         if (!string.IsNullOrEmpty(model.F_SeartGroupCode))
                         {
-                            var group = seatbll.GetList("F_ZXZCode='" + model.F_SeartGroupCode + "' ").Tables[0];
-                            if (group != null && group.Rows.Count > 0)
+                            var group = seat.Where(x => x.F_ZXZCode == model.F_SeartGroupCode);
+                            if (group != null && group.Count() > 0)
                             {
-                                model.zxzname = group.Rows[0]["F_ZXZName"] != null ? group.Rows[0]["F_ZXZName"].ToString() : "";
+                                model.zxzname = group.FirstOrDefault().F_ZXZName != null ? group.FirstOrDefault().F_ZXZName : "";
                             }
                         }
                         modelList.Add(model);

CallCenterApi/CallCenterApi.DAL/T_Bus_Feedback.cs

         {
             StringBuilder strSql = new StringBuilder();
             strSql.Append("insert into T_Bus_Feedback(");
-            strSql.Append("F_AssignedId,F_WorkOrderId,F_Result,F_CreateTime,F_CreateUser,F_CreateDeptId,F_IsFeedEnd,F_File,F_Type,F_State,F_IsAudit,F_AuditUser,F_AuditTime,F_IsDelete,F_DeleteUser,F_DeleteTime,F_DealUser,F_AuditReason,F_IsProResult,F_ProSituation,F_IsProtect,F_DealUserContact,F_ConnectTime,F_ConnectMode,F_ReplyContent,F_IsSatisfied,F_Duties,F_Situation,F_Unsuccessful,F_AuditPost,F_AuditContact,F_FeedbackReason)");
+            strSql.Append("F_AssignedId,F_WorkOrderId,F_Result,F_CreateTime,F_CreateUser,F_CreateDeptId,F_IsFeedEnd,F_File,F_Type,F_State,F_IsAudit,F_AuditUser,F_AuditTime,F_IsDelete,F_DeleteUser,F_DeleteTime,F_DealUser,F_AuditReason,F_IsProResult,F_ProSituation,F_IsProtect,F_DealUserContact,F_ConnectTime,F_ConnectMode,F_ReplyContent,F_IsSatisfied,F_Duties,F_Situation,F_Unsuccessful,F_AuditPost,F_AuditContact,F_FeedbackReason,F_SatisfiedReason)");
             strSql.Append(" values (");
-            strSql.Append("@F_AssignedId,@F_WorkOrderId,@F_Result,@F_CreateTime,@F_CreateUser,@F_CreateDeptId,@F_IsFeedEnd,@F_File,@F_Type,@F_State,@F_IsAudit,@F_AuditUser,@F_AuditTime,@F_IsDelete,@F_DeleteUser,@F_DeleteTime,@F_DealUser,@F_AuditReason,@F_IsProResult,@F_ProSituation,@F_IsProtect,@F_DealUserContact,@F_ConnectTime,@F_ConnectMode,@F_ReplyContent,@F_IsSatisfied,@F_Duties,@F_Situation,@F_Unsuccessful,@F_AuditPost,@F_AuditContact,@F_FeedbackReason)");
+            strSql.Append("@F_AssignedId,@F_WorkOrderId,@F_Result,@F_CreateTime,@F_CreateUser,@F_CreateDeptId,@F_IsFeedEnd,@F_File,@F_Type,@F_State,@F_IsAudit,@F_AuditUser,@F_AuditTime,@F_IsDelete,@F_DeleteUser,@F_DeleteTime,@F_DealUser,@F_AuditReason,@F_IsProResult,@F_ProSituation,@F_IsProtect,@F_DealUserContact,@F_ConnectTime,@F_ConnectMode,@F_ReplyContent,@F_IsSatisfied,@F_Duties,@F_Situation,@F_Unsuccessful,@F_AuditPost,@F_AuditContact,@F_FeedbackReason,@F_SatisfiedReason)");
             strSql.Append(";select @@IDENTITY");
             SqlParameter[] parameters = {
                     new SqlParameter("@F_AssignedId", SqlDbType.Int,4),
 
                      
                     new SqlParameter("@F_Situation", SqlDbType.NVarChar),
-                      new SqlParameter("@F_FeedbackReason", SqlDbType.NVarChar,500)
+                      new SqlParameter("@F_FeedbackReason", SqlDbType.NVarChar,500),
+                       new SqlParameter("@F_SatisfiedReason", SqlDbType.NVarChar,500)
+                      
             };
             parameters[0].Value = model.F_AssignedId;
             parameters[1].Value = model.F_WorkOrderId;
             parameters[29].Value = model.F_AuditContact;
             parameters[30].Value = model.F_Situation;
             parameters[31].Value = model.F_FeedbackReason;
+            parameters[32].Value = model.F_SatisfiedReason;
+            
             object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
             if (obj == null)
             {
             strSql.Append("F_AuditContact=@F_AuditContact,");
             
             strSql.Append("F_Situation=@F_Situation,");
-            strSql.Append("F_FeedbackReason=@F_FeedbackReason");
+            strSql.Append("F_FeedbackReason=@F_FeedbackReason,");
+            strSql.Append("F_SatisfiedReason=@F_SatisfiedReason");
+            
             strSql.Append(" where F_Id=@F_Id");
             SqlParameter[] parameters = {
                     new SqlParameter("@F_AssignedId", SqlDbType.Int,4),
                     
                     new SqlParameter("@F_Situation", SqlDbType.NVarChar),
 
-                     new SqlParameter("@F_FeedbackReason", SqlDbType.NVarChar),
-                    
-
+                     new SqlParameter("@F_FeedbackReason", SqlDbType.NVarChar,500),
+                      new SqlParameter("@F_SatisfiedReason", SqlDbType.NVarChar,500),
+                     
                     new SqlParameter("@F_Id", SqlDbType.Int,4)};
             parameters[0].Value = model.F_AssignedId;
             parameters[1].Value = model.F_WorkOrderId;
             
             parameters[31].Value = model.F_Situation;
             parameters[32].Value = model.F_FeedbackReason;
-            parameters[33].Value = model.F_Id;
+            parameters[33].Value = model.F_SatisfiedReason;
+            parameters[34].Value = model.F_Id;
 
             int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
             if (rows > 0)
                 {
                     model.F_AuditContact = row["F_AuditContact"].ToString();
                 }
+                if (row["F_SatisfiedReason"] != null)
+                {
+                    model.F_SatisfiedReason = row["F_SatisfiedReason"].ToString();
+                }
                 
             }
             return model;

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/HistoryController.cs

         //[Authority]
         public ActionResult GetList()
         {
-            
             string name = RequestString.GetFormString("name");
+            string sql = "";
             if (!string .IsNullOrEmpty (name))
             {
-                string sql = "and F_Name='" + name + "'";
+                 sql = "and F_Name='" + name + "'";
             }
-           
-            
-            var modellist  = new BLL.T_Sys_History().GetModelList ("F_UserID='"+ User.F_UserId + "'");
-           
-            return Success("加载成功", modellist);
+            var modellist  = new BLL.T_Sys_History().GetList(100,"F_UserID='"+ User.F_UserId + "' "+ sql, " F_ID desc ");
+            return Success("加载成功", new BLL.T_Sys_History().DataTableToList(modellist.Tables[0]));
         }
     }
 }

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/UserAccountController.cs

         public ActionResult GetSeatList()
         {
             //List<Model.T_Sys_UserAccount> userSeartList = sysUserAccountBll.GetModelList(" f_seatflag=1 ");
-            var drs = sysUserAccountBll.GetModelList ("f_seatflag=1");
-            var userSeartList = from r in drs select new {
-                F_UserId =r .F_UserId ,
-                F_UserName = r.F_UserName,
-                F_UserCode = r.F_UserCode
-            };
-           // var result = userSeartList.OrderBy(p => p.F_UserName.Substring(p.F_UserName.Length - 1)).ToList();
+            var drs = sysUserAccountBll.GetModelList1 ("f_seatflag=1");
+            //var userSeartList = from r in drs select new {
+            //    F_UserId =r .F_UserId ,
+            //    F_UserName = r.F_UserName,
+            //    F_UserCode = r.F_UserCode
+            //};
+            var userSeartList = drs.Select(p => new { p.F_UserId, p.F_UserName,p.F_UserCode });
+            // var result = userSeartList.OrderBy(p => p.F_UserName.Substring(p.F_UserName.Length - 1)).ToList();
 
             return Success("列表加载成功", userSeartList);
         }

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/AffairsController.cs

                         paras.APPLY_NAME = User.F_UserName;
                         paras.APPLY_DELAYNUM = newlimittime;
                         paras.APPLY_ATTATH_ID = files;
-                        if (type == 1)
+                        if (types == 1)
                             paras.APPLY_TYPE = "20";
-                        else if (type == 2)
+                        else if (types == 2)
                             paras.APPLY_TYPE = "30";
                         else
                             paras.APPLY_TYPE = "10";

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/ConvergeController.cs

 
 
         }
-
-
-
-
         public string pushcase_info(string workorderid)
         {
             Model.T_Bus_WorkOrder model = new BLL.T_Bus_WorkOrder().GetModel(workorderid);
                 return "工单不不存在";
 
         }
-     
-
         string AREA_CODE = Configs.GetValue("AREACODE");
-
         private BLL.T_Bus_WorkOrder workorderBLL = new BLL.T_Bus_WorkOrder();
         #region 服务工单受理
         public class submit_case_info
             model.CreateTime = DateTime.Now;
             return model;
         }
-
-
-
         #endregion
         # region 工单最终评价
         public class submit_case_visit_info

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

             string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
             int islike = RequestString.GetInt("islike", 1);
             string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("tel"));
+            string note = HttpUtility.UrlDecode(RequestString.GetQueryString("note"));
             string strkey = HttpUtility.UrlDecode(RequestString.GetQueryString("key"));
             string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
             string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
             string visituser = HttpUtility.UrlDecode(RequestString.GetQueryString("visituser"));//回访人
             string order = "ORDER BY a.F_Id DESC";
 
+            string smalltypes = HttpUtility.UrlDecode(RequestString.GetQueryString("smalltypes"));
+
+
             int source = RequestString.GetInt("source", 0);
             int keyid = RequestString.GetInt("keyid", 0);
             int type = RequestString.GetInt("type", 0);
             int bigtype = RequestString.GetInt("bigtype", 0);
             int smalltype = RequestString.GetInt("smalltype", 0);
+            
             int sourcearea = RequestString.GetInt("sourcearea", 0);
             int tobereply = RequestString.GetInt("tobereply", 0);
             int deptid = RequestString.GetInt("deptid", 0);
             int isresult = RequestString.GetInt("isresult", -1);
             
             int smspy = RequestString.GetInt("smspy", -1);//0未发送短信1
+            int isprotect = RequestString.GetInt("isprotect", -1);//是否保密0否1是
             int db = RequestString.GetInt("db", 0);
             int islabel = RequestString.GetInt("islabel", 0);
             int visit = RequestString.GetInt("visit", -2);//0满意1一评不满意2二评不满意
 
                 }
 
+
+            if(isprotect>-1)
+            {
+                sql += " and a.F_IsProtect=" + isprotect;
+            }
+            
             if (isresult > -1)
             {
                 sql += " and a.F_IsResult="+ isresult;
             }
             if (contentment>-2)
             {
-                if (contentment ==4)
-                {
-                    sql += " and a.F_Contentment>0  ";
-                }
-                else 
+                sql += " and a.F_Contentment>0  ";
+               
+                if (contentment!=4)
                 {
-                    sql += " and a.F_Contentment="+ contentment;
+                    sql += " and a.F_Contentment=" + contentment;
                 }
+                //else 
+                //{
+                   
+                //}
             }
+
             
-           
+
+           if (note.Trim() != "" && note != "undefined")
+            {
+                sql += " and a.F_Note   like '%|||" + note + "'";
+            }
 
             if (dealstarttime.Trim() != "" && dealstarttime != "undefined")
             {
             if (strtab!="2")
             {
               
-                if (jianhang == 4)
+                if (smspy==-1)
                 {
-                    sql += " and F_InfoSource = '2580'";
-                }
-                else
-                {
-                    if (strtab != "5")
-                        if (islabel !=1)
-                        {
-                            sql += " and F_InfoSource != '2580'";
-                        }
+                    if (jianhang == 4)
+                    {
+                        sql += " and F_InfoSource = '2580'";
+                    }
+                    else
+                    {
+                        if (strtab != "5")
+                            if (islabel != 1)
+                            {
+                                sql += " and F_InfoSource != '2580'";
+                            }
+                    }
                 }
+               
             }
             if (smspy > -1)
             {
             {
                 sql += " and F_InfoConSmallType = '" + smalltype + "' ";
             }
+            
+            if (smalltypes.Trim() != "" && smalltypes != "undefined")
+            {
+                sql += " and a.F_InfoConSmallType in("+ smalltypes + ") ";
+            }
+
             if (islabel>0)
             {
                 sql += " and F_InfoConSmallType >0 ";
             }
             if (deptid != 0)
             {
-                sql += " and  (a.F_MainDeptId in (select F_DeptId from  GetDeptId ('" + deptid + "')) or a.F_MainDeptID3  like'%" + deptid + "%')";
+                sql += " and  (a.F_MainDeptId ='"+ deptid + "' or a.F_MainDeptID3  like'%" + deptid + "%')";
             }
             else
             {
                         if (!string.IsNullOrEmpty(modelT_Bus_WorkOrder.F_Content))
                             message = modelT_Bus_WorkOrder.F_Content;
                         else
-                            message = modelT_Bus_WorkOrder.F_ComTitle;
+                            message = modelT_Bus_WorkOrder.F_ComContent;
                         if (content != message)
                         {
                             // modelT_Bus_WorkOrder.F_Content = content;
         //[Authority]
         public ActionResult SuperWorkOrder()
         {
-
-
-
             string workorderid = RequestString.GetFormString("workorderid");
             int type = RequestString.GetInt("type", 0);//1领导批示 2市长指示 3转督办
             string superuser = RequestString.GetFormString("superuser");
                 string auditContact = RequestString.GetFormString("auditContact");//审核领导职务
 
                 string feedbackreason = RequestString.GetFormString("feedbackReason");//办理操作里   是否向当事人反馈，选择否的时候，有个输入框，可以填原因，
-
-
+                string staisfiedreason = RequestString.GetFormString("staisfiedreason");//不满意原因
+                if ((isstaisfied == -1 || isstaisfied == 3) &&string.IsNullOrEmpty(staisfiedreason))
+                {
+                    return Error("请输入不满意原因");
+                }
                 Model.T_Bus_WorkOrder modelT_Bus_WorkOrder = workorderBLL.GetModel(workorderid);
                 Model.T_Bus_AssignedInfo modelT_Bus_AssignedInfo = assignBLL.GetNewModelByWorkOrderID(workorderid);
                 Model.T_Bus_Feedback modelT_Bus_Feedback = new Model.T_Bus_Feedback();
                                     modelT_Bus_Feedback.F_ConnectMode = connectmode;//沟通方式
                                     modelT_Bus_Feedback.F_ReplyContent = replycontent;//答复内容
                                     modelT_Bus_Feedback.F_IsSatisfied = isstaisfied;//是否满意:0未评价，1满意，2基本满意，3不满意
+                                  
+                                        
 
                                     modelT_Bus_Feedback.F_FeedbackReason = feedbackreason;
 
                     oper.F_File = model.F_File;
                     string userinfo = deptname + "(" + code + ")";
                     oper.F_Message = userinfo + "发送了市民评价短信";
-
+                    oper.F_CreateTime = DateTime.Now;
                     oper.F_CreateUser = code;
                    
                     oper.F_IsDelete = 0;
                         oper.F_File = model.F_File;
                         oper.F_Message = userinfo + "转出了工单";
                         oper.F_CreateUser = code;
-
+                        oper.F_CreateTime = DateTime.Now;
                         oper.F_IsDelete = 0;
                         operBLL.Add(oper);
                     }
                         oper.F_File = model.F_File;
                         string userinfo = deptname + "(" + code + ")";
                         oper.F_Message = userinfo + "发送了市民评价短信";
-
+                        oper.F_CreateTime = DateTime.Now;
                         oper.F_CreateUser = code;
                        
                         oper.F_IsDelete = 0;
                         oper.F_WorkOrderId = dr["F_WorkOrderId"].ToString();
                         oper.F_Message =  "发送了市民评价短信";
                         oper.F_CreateUser = "系统";
+                        oper.F_CreateTime = DateTime.Now;
                         oper.F_IsDelete = 0;
                         operBLL.Add(oper);
 

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/hb_affairsController.cs

             JObject paras = null;
             paras = (JObject)Newtonsoft.Json.JsonConvert.DeserializeObject(postString);
             var txnBodyCom = paras["paras"].ToString();
+            LogFactory.GetLogger("receive_case_delay_audit").Warn(txnBodyCom);
             var result = (JObject)Newtonsoft.Json.JsonConvert.DeserializeObject(txnBodyCom);
             if (result["TROWGUID"] == null)
             {
 
                                 TimeSpan ts = modelT_Bus_DelayTime.F_NewTime.Value.Subtract(modelT_Bus_DelayTime.F_OldTime.Value);
                                 int tss = int.Parse(Math.Round(ts.TotalHours, 0).ToString());
-                                modelT_Bus_WorkOrder.F_LimitTime =
-                                    modelT_Bus_WorkOrder.F_LimitTime.Value
-                                     .AddHours(tss);
+                                if (modelT_Bus_WorkOrder.F_LimitTime!=null)
+                                {
+                                    modelT_Bus_WorkOrder.F_LimitTime =
+                                   modelT_Bus_WorkOrder.F_LimitTime.Value
+                                    .AddHours(tss);
+                                }
                                 des = "，原定办结时间" + modelT_Bus_DelayTime.F_OldTime + "，申请延长到" + modelT_Bus_DelayTime.F_NewTime;
                                 int n = DbHelperSQL.ExecuteSql(" update T_Bus_WorkOrder set F_LimitTime='" + modelT_Bus_DelayTime.F_NewTime.Value 
                                     + "'   where F_Id ='" + modelT_Bus_WorkOrder.F_Id + "'");

CallCenterApi/CallCenterApi.Model/T_Bus_Feedback.cs

             get { return _f_issatisfied; }
         }
         /// <summary>
+        /// 不满意原因
+        /// </summary>
+        public string F_SatisfiedReason
+        {
+            get;set;
+        }
+        /// <summary>
         /// 承办人职务
         /// </summary>
         public string F_Duties