处理历史回访

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/APPController.cs

@@ -1474,7 +1474,7 @@ namespace CallCenterApi.Interface.Controllers
                     #endregion
                     case 6:
                         #region 回访信息
-                        string hfsql = "select *,dbo.GetUserName(F_CreateUser) as UserName from T_Bus_VisitResult WITH(NOLOCK) where F_State=1 and F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "' order by F_CreateTime ";
+                        string hfsql = "select *,dbo.GetUserName(F_CreateUser) as UserName from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "' order by F_CreateTime ";
                         var hfdt = DbHelperSQL.Query(hfsql).Tables[0];
                         hfdt.Columns.Add("FilePath", typeof(string));
                         foreach (DataRow bldr in hfdt.Rows)
@@ -2007,7 +2007,7 @@ namespace CallCenterApi.Interface.Controllers
                     string blsql = "select *,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDeptName(F_CreateDeptId) as DeptName "
                                     + "from T_Bus_Feedback where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId ='" + strworkorderid + "'";
                     string hfsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "
-                                    + "from T_Bus_VisitResult where F_State=1 and F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "'";
+                                    + "from T_Bus_VisitResult where F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "'";
                     string gcsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "
                                     + "from T_Bus_Operation where F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "'";
                     string cbsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/County/CountyBusinessController.cs

@@ -336,7 +336,7 @@ namespace CallCenterApi.Interface.Controllers.County
                     string blsql = "select *,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDeptName(F_CreateDeptId) as DeptName "
                                     + "from T_Bus_Feedback where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId ='" + strworkorderid + "'";
                     string hfsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "
-                                    + "from T_Bus_VisitResult where F_State=1 and F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "'";
+                                    + "from T_Bus_VisitResult where   F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "'";
                     string gcsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "
                                     + "from T_Bus_Operation where F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "'";
                     string cbsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/WorkOrderReportController.cs

@@ -637,13 +637,13 @@ namespace CallCenterApi.Interface.Controllers.report
                 if (ishf==1)
                 {
                     sql += "and  F_WorkOrderId  in (select F_WorkOrderId from  T_Bus_VisitResult WITH(NOLOCK) " +
-                        "and  F_IsDelete =0 "+ value + "  )   ";
+                        " where F_IsDelete =0 "+ value + "  )   ";
               
                 }
                 else
                 {
                     sql += "and  F_WorkOrderId not  in (select F_WorkOrderId from  T_Bus_VisitResult WITH(NOLOCK) " +
-                           "and  F_IsDelete =0 " + value + "  and F_IsSms !=1  )   ";
+                           "where  F_IsDelete =0 " + value + "  and F_IsSms !=1  )   ";
                 }
             }
             if (handling>0)
@@ -2194,8 +2194,8 @@ namespace CallCenterApi.Interface.Controllers.report
                 }
             }
             string dept = "";
-            if (isdept > 0)
-                dept = isdept.ToString();
+            if (deptid > 0)
+                dept = deptid.ToString();
             Dictionary<string, string> paras = new Dictionary<string, string>();
             paras.Add("@sdate", sdate);
             paras.Add("@edate", edate);

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -137,7 +137,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             }
             if (issatisfie != -1)
             {
-                sql += " and  F_WorkOrderID in(select F_WorkOrderID from T_Bus_VisitResult b  WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_IsSatisfie = " + issatisfie + "  and F_Id       in (select  MAX(F_Id) from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId in          (select F_WorkOrderId from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId = b.F_WorkOrderId  group by F_WorkOrderId  ) ) )";
+                sql += " and  F_WorkOrderID in(select F_WorkOrderID from T_Bus_VisitResult b  WITH(NOLOCK) where  F_IsDelete = 0 and F_IsSatisfie = " + issatisfie + "  and F_Id       in (select  MAX(F_Id) from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId in          (select F_WorkOrderId from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId = b.F_WorkOrderId  group by F_WorkOrderId  ) ) )";
             }
             if (workordertype > -1)
             {
@@ -499,7 +499,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 var dtdc = DbHelperSQL.Query(" select  F_CreateTime 日期, F_CusName 姓名, dbo.GetUserName(F_CreateUser ) 受话员姓名,F_CusPhone 手机号,F_WorkOrderId 工单号,F_ComTitle 诉求标题,F_ComContent 工单内容,dbo.GetKeyName(F_Key,0) 反映类别一, dbo.GetKeyName(F_Key,1) 反映类别二,dbo.GetKeyName(F_Key,2) 反映类别三,dbo.GetKeyName(F_Key,3) 反映类别四,"
                     + "  dbo.GetDeptNames(F_MainDeptId ) 主办单位, "
                     + " F_Result 办理结果, "
-                    + " (select top 1 (case F_IsSatisfie when 1 then'满意'  when 2 then'基本满意'  when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = a.F_WorkOrderId order by F_Id desc) 是否满意 "
+                    + " (select top 1 (case F_IsSatisfie when 1 then'满意'  when 2 then'基本满意'  when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_IsDelete = 0 and F_WorkOrderId = a.F_WorkOrderId order by F_Id desc) 是否满意 "
                     + " from T_Bus_WorkOrder a WITH(NOLOCK)" + value + value1 + " where 1=1 " + sql + orderby).Tables[0];
                 var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
                 if (msg == "")
@@ -1606,7 +1606,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         //sql += " and F_WorkState = '" + strstate.Trim() + "' ";
                     }
                     sql += "and F_SpotCheck=1";
-                    sql += "  and F_WorkOrderID in(select F_WorkOrderID from T_Bus_VisitResult WITH(NOLOCK) where F_State=1 and F_IsDelete=0  ";
+                    sql += "  and F_WorkOrderID in(select F_WorkOrderID from T_Bus_VisitResult WITH(NOLOCK) where F_IsDelete=0  ";
                     if (visitstarttime.Trim() != "" && visitstarttime != "undefined")
                     {
                         sql += " and F_CreateTime>='" + visitstarttime + "' ";
@@ -1838,7 +1838,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                       + "  dbo.GetDeptNames(F_MainDeptId ) 主办单位, "
 
                     + " (select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId =wo.F_WorkOrderId order by F_Id desc) 办理结果, "
-                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
+                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
                     + " from T_Bus_WorkOrder wo WITH(NOLOCK)" + value + " where 1=1 " + sql + orderby).Tables[0];
                 var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
                 if (msg == "")
@@ -2336,7 +2336,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
                     if (issatisfie != -1)
                     {
-                        sql += " and  F_WorkOrderID in(select F_WorkOrderID from T_Bus_VisitResult b  WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_IsSatisfie = " + issatisfie + "  and F_Id       in (select  MAX(F_Id) from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId in          (select F_WorkOrderId from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId = b.F_WorkOrderId  group by F_WorkOrderId  ) ) )";
+                        sql += " and  F_WorkOrderID in(select F_WorkOrderID from T_Bus_VisitResult b  WITH(NOLOCK) where  F_IsDelete = 0 and F_IsSatisfie = " + issatisfie + "  and F_Id       in (select  MAX(F_Id) from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId in          (select F_WorkOrderId from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId = b.F_WorkOrderId  group by F_WorkOrderId  ) ) )";
                     }
                     if (dealtype > -1)
                     {
@@ -2654,7 +2654,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 var dtdc = DbHelperSQL.Query(" select " + top + " F_CreateTime 日期, F_WorkOrderId 工单号,F_ComTitle 诉求标题,F_ComContent 工单内容,dbo.GetDictionaryName(F_Key) 主题词, "
                      + "  dbo.GetDeptNames(F_MainDeptId ) 主办单位, "
                     + " (select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId =wo.F_WorkOrderId order by F_Id desc) 办理结果, "
-                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
+                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
                     + " from T_Bus_WorkOrder wo WITH(NOLOCK)" + value + " where 1=1 " + sql + orderby).Tables[0];
                 var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
                 if (msg == "")
@@ -3161,7 +3161,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 case "9"://需履职界定表
                     sql += " and F_WorkState in ('" + (int)EnumWorkState.visit + "','" + (int)EnumWorkState.resubmit + "','" + (int)EnumWorkState.reload + "','" + (int)EnumWorkState.rejload + "','" + (int)EnumWorkState.finish + "' )";
                     sql += " and F_WorkOrderID not in(select F_WorkOrderID from T_Bus_PerformDuties WITH(NOLOCK) where F_IsDelete=0 and F_State=1 )";
-                    sql += " and F_WorkOrderID in (select F_WorkOrderID from T_Bus_VisitResult WITH(NOLOCK) where F_State=1 and F_IsDelete=0 and F_IsSatisfie=0 and F_AssignedId in(select F_ID from T_Bus_AssignedInfo WITH(NOLOCK) where F_State=1 and F_IsDelete=0   ";
+                    sql += " and F_WorkOrderID in (select F_WorkOrderID from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete=0 and F_IsSatisfie=0 and F_AssignedId in(select F_ID from T_Bus_AssignedInfo WITH(NOLOCK) where F_State=1 and F_IsDelete=0   ";
                     if (User.F_RoleCode != "GLY" && User.F_RoleCode != "SPZ" && User.F_RoleCode != "SPZJZ" && User.F_RoleCode != "DDZG")
                     {
                         sql += " and F_MainDeptId='" + User.F_DeptId + "' ";
@@ -4826,7 +4826,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 var dtdc = DbHelperSQL.Query(" select  F_CreateTime 日期, F_WorkOrderId 工单号,F_ComTitle 诉求标题,F_ComContent 工单内容,dbo.GetDictionaryName(F_Key) 主题词, "
                     + "  dbo.GetDeptNames(F_MainDeptId ) 主办单位, "
                     + " (select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId =a.F_WorkOrderId order by F_Id desc) 办理结果, "
-                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = a.F_WorkOrderId order by F_Id desc) 是否满意 ,"
+                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete = 0 and F_WorkOrderId = a.F_WorkOrderId order by F_Id desc) 是否满意 ,"
                 + "(case when F_WorkOrderId  in (select F_WorkOrderID from T_Bus_DelayTime WITH(NOLOCK) where  F_IsDelete=0 and F_IsAudit=1) then '1'else '0' end) 延时状态"
                     + " from T_Bus_WorkOrder a WITH(NOLOCK) where 1=1 " + sql).Tables[0];
 
@@ -5598,7 +5598,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                  + "  dbo.GetDeptNames(F_MainDeptId ) 主办单位, "
 
                     + " (select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId =wo.F_WorkOrderId order by F_Id desc) 办理结果, "
-                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
+                    + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
                     + " from T_Bus_WorkOrder wo WITH(NOLOCK) where 1=1 " + sql + orderby).Tables[0];
                 var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
                 if (msg == "")
@@ -6028,7 +6028,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 var dtdc = DbHelperSQL.Query(" select  F_CreateTime 日期, F_WorkOrderId 工单号,F_ComTitle 诉求标题,F_ComContent 工单内容,dbo.GetDictionaryName(F_Key) 主题词, "
    + "  dbo.GetDeptNames(F_MainDeptId ) 主办单位, "
                    + " (select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId =wo.F_WorkOrderId order by F_Id desc) 办理结果, "
-                   + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
+                   + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意 "
                    + " from T_Bus_WorkOrder wo WITH(NOLOCK)" + value + " where 1=1 " + sql + orderby).Tables[0];
 
                 var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
@@ -7518,7 +7518,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                    + "  dbo.GetDeptNames((select top 1 F_MainDeptId from T_Bus_AssignedInfo where F_WorkOrderId=wo.F_WorkOrderId order by F_Id desc  )) 主办单位, "
 
                    + " (select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId =wo.F_WorkOrderId order by F_Id desc) 办理结果, "
-                   + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where F_State = 1 and F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意,(select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK)  where F_Type=3 and F_State=1 and F_IsDelete=0" +
+                   + " (select top 1 (case F_IsSatisfie when 1 then'满意' when 2 then'基本满意' when 0 then '不满意' else '未评价' end) F_Satisfie from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete = 0 and F_WorkOrderId = wo.F_WorkOrderId order by F_Id desc) 是否满意,(select top 1 F_Result from T_Bus_Feedback WITH(NOLOCK)  where F_Type=3 and F_State=1 and F_IsDelete=0" +
               "and F_WorkOrderId=wo.F_WorkOrderId order by F_CreateTime desc ) as 退回原因 "
                    + " from T_Bus_WorkOrder wo WITH(NOLOCK)" + value + " where 1=1 " + sql + orderby).Tables[0];
                 var msg = new NPOIHelper().ExportToExcel("工单列表", dtdc);
@@ -8111,7 +8111,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     string ejblsql = "select *,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDeptName(F_CreateDeptId) as DeptName "
                                     + "from T_Bus_Feedback_Next WITH(NOLOCK) where F_State=1 and F_Type!=3 and F_IsDelete=0 and  F_WorkOrderId ='" + strworkorderid + "' order by F_CreateTime";
                     string hfsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "
-                                    + "from T_Bus_VisitResult WITH(NOLOCK) where F_State=1 and F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "' order by F_CreateTime ";
+                                    + "from T_Bus_VisitResult WITH(NOLOCK) where  F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "' order by F_CreateTime ";
                     string gcsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "
                                     + "from T_Bus_Operation WITH(NOLOCK) where F_IsDelete=0 and F_WorkOrderId ='" + strworkorderid + "' order by F_CreateTime ";
                     string cbsql = "select *,dbo.GetUserName(F_CreateUser) as UserName "
@@ -9167,7 +9167,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
             if (!string.IsNullOrEmpty(strworkorderid))
             {
-                string sqlvisit = "select * from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId='" + strworkorderid + "' and F_State=1 and F_IsDelete=0 and F_IsSatisfie=0 order by F_CreateTime";
+                string sqlvisit = "select * from T_Bus_VisitResult WITH(NOLOCK) where F_WorkOrderId='" + strworkorderid + "' and  F_IsDelete=0 and F_IsSatisfie=0 order by F_CreateTime";
                 string sqlassgin = "select * from T_Bus_AssignedInfo WITH(NOLOCK) where F_WorkOrderId ='" + strworkorderid + "' and F_State=1 and F_IsDelete=0 order by F_CreateTime";
 
                 var dtvisit = DbHelperSQL.Query(sqlvisit).Tables[0];