1

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/CallCenterApi.Interface.csproj

@@ -444,7 +444,7 @@
           <AutoAssignPort>True</AutoAssignPort>
           <DevelopmentServerPort>63662</DevelopmentServerPort>
           <DevelopmentServerVPath>/</DevelopmentServerVPath>
-          <IISUrl>http://localhost:63661/</IISUrl>
+          <IISUrl>http://localhost:63663/</IISUrl>
           <NTLMAuthentication>False</NTLMAuthentication>
           <UseCustomServer>False</UseCustomServer>
           <CustomServerUrl>

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/HomeController.cs

@@ -1,13 +1,16 @@
 
 using CallCenter.Utility;
 using CallCenterApi.Common;
+using CallCenterApi.DB;
 using CallCenterApi.Interface.Controllers.Base;
 using CallCenterApi.Interface.Models.Common;
+using Newtonsoft.Json;
 using System;
 using System.Collections;
 using System.Collections.Generic;
 using System.Data;
 using System.Data.SqlTypes;
+using System.IO;
 using System.Linq;
 using System.Text;
 using System.Threading;
@@ -17,12 +20,14 @@ using System.Web.Mvc;
 
 namespace CallCenterApi.Interface.Controllers
 {
-    [Authority]
+   // [Authority]
     public class HomeController : BaseController
     {
         // GET: Home
         public ActionResult Index()
         {
+            
+
             return Success("成功");
         }
         [Authorize]
@@ -36,6 +41,16 @@ namespace CallCenterApi.Interface.Controllers
             };
             return Json(person, JsonRequestBehavior.AllowGet);
         }
+        public class workorderlist
+        {
+            public string staffCode { set; get; }
+            public string noDept { set; get; }
+            public string staffName { set; get; }
+        }
+        
+
+       
+
 
         public string json2()
         {

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/AffairsController.cs

@@ -29,10 +29,14 @@ using System.Web.Mvc;
 
 namespace CallCenterApi.Interface.Controllers.workorder
 {
-    [Authority]
+ //[Authority]
     public class AffairsController : BaseController
     {
 
+    
+
+
+
 
         private BLL.T_Sys_Department deptBLL = new BLL.T_Sys_Department();
 
@@ -798,10 +802,17 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     jsonList.VISIT_CONTENT = "无";
                 else
                     jsonList.VISIT_CONTENT = model.F_Result;
-                if (model.F_IsSatisfie == 0)
+                if (model.F_IsSatisfie ==-1)
+                    jsonList.VISIT_SATISFY = "1";
+                else if (model.F_IsSatisfie == 0)
                     jsonList.VISIT_SATISFY = "2";
-                else
+                else if (model.F_IsSatisfie == 1)
                     jsonList.VISIT_SATISFY = "4";
+                else if (model.F_IsSatisfie == 2)
+                    jsonList.VISIT_SATISFY = "3";
+                else if (model.F_IsSatisfie == 3)
+                    jsonList.VISIT_SATISFY = "4";
+               
 
                 jsonList.VISIT_NUMBER = int.Parse(DbHelperSQL.GetSingle(" select count(1) from T_Bus_VisitResult  where F_WorkOrderId ='" + model.F_WorkOrderId + "'").ToString());
                 paras.jsonList.Add(jsonList);
@@ -2546,7 +2557,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         var resdatetime = dt.Rows[dt.Rows.Count - 1]["F_OffDate"].ToString();
                         resdatetime = Convert.ToDateTime(resdatetime).ToString("yyyy-MM-dd") + " " + delay.F_OldTime.Value.ToString("HH:mm:ss");
 
-                        delay.F_NewTime = delay.F_OldTime.Value.AddDays(newlimittime);
+                        delay.F_NewTime = Convert.ToDateTime(resdatetime);
 
                         delay.F_Reason = reason;
                         //delay.F_State = 1;
@@ -2612,7 +2623,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                             string resdates = delaynew.F_OldTime.Value.ToString("yyyy-MM-dd");
                                             DataTable dt1 = DbHelperSQL.Query("select top " + newlimittime + " " +
                                                 "F_OffDate from  T_Sys_WorkOFFDays  with(nolock) where F_OffState = 1   " +
-                                                "and F_OffDate>'" + newlimittime + "' order by F_OffDate").Tables[0];
+                                                "and F_OffDate>'" + resdates + "' order by F_OffDate").Tables[0];
                                             var resdatetime1 = dt1.Rows[dt1.Rows.Count - 1]["F_OffDate"].ToString();
                                             resdatetime1 = Convert.ToDateTime(resdatetime1).ToString("yyyy-MM-dd") + " " +
                                                 delaynew.F_OldTime.Value.ToString("HH:mm:ss");

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderController.cs

@@ -2321,7 +2321,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             int issms = RequestString.GetInt("issms", -1);
             int smspy = RequestString.GetInt("smspy", -1);//0未发送短信1
             int db = RequestString.GetInt("db", 0);
-            int visit = RequestString.GetInt("visit", -1);//0满意1一评不满意2二评不满意
+            int visit = RequestString.GetInt("visit", -2);//0满意1一评不满意2二评不满意
             string strpageindex = RequestString.GetQueryString("page");
             int pageindex = 1;
             string strpagesize = RequestString.GetQueryString("pagesize");
@@ -2477,7 +2477,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         //sql += " and F_WorkState = '" + strstate.Trim() + "' ";
                     }
                     sql += "and F_SpotCheck=1";
-                    if (visit > -1)
+                    if (visit > -2)
                     {
                         sql += "and F_WorkOrderId in(select F_WorkOrderId from T_Bus_VisitResult WITH(NOLOCK) where F_Id in (select max(F_Id) " +
                             "from T_Bus_VisitResult WITH(NOLOCK) group by F_WorkOrderId ) and F_IsSatisfie = '" + visit + "' ";
@@ -16467,7 +16467,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                     modelT_Bus_WorkOrder.F_LimitTime = modelT_Bus_WorkOrder.F_LimitTime
                                          .Value.AddHours(tss);
                                     keyValuePairs.Add("F_LimitTime", modelT_Bus_WorkOrder.F_LimitTime);
-
+                                    keyValuePairs.Add("F_WorkState", workstate);
                                     // modelT_Bus_WorkOrder.F_LimitTime = modelT_Bus_WorkOrder.F_LimitTime
                                     //  .Value.AddHours(tss);
                                     workorderBLL.UpdateWorkOrder(modelT_Bus_WorkOrder.F_Id, keyValuePairs);
@@ -20116,11 +20116,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 string visituser = RequestString.GetFormString("visituser");//回访人
                 int type = RequestString.GetInt("type", -1);//回访方式
                 int spotcheck = RequestString.GetInt("spotcheck", -1);//是否抽查0否1是
-                int issatisfie = RequestString.GetInt("issatisfie", -1);//0不满意 1满意2基本满意
+                int issatisfie = RequestString.GetInt("issatisfie", 0);//0不满意 1满意2基本满意
                 int state = RequestString.GetInt("state", 1);//0保存 1保存并下一步
                 int visitid = RequestString.GetInt("visitid", 0);
                 int limittimes = RequestString.GetInt("limittimes", 6);
-
+                int statistics = RequestString.GetInt("statistics", 0);//是否进行退回统计0否1是
+                int groupstatistics = RequestString.GetInt("groupstatistics", 0);
                 string result = RequestString.GetFormString("result");//回访情况
                 int nexttype = RequestString.GetInt("nexttype", 0);//1重办 2退回重办3仅回访4已办未果
                 string cbreason = RequestString.GetFormString("cbreason");//重办原因
@@ -20329,6 +20330,18 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                             keyValuePairs3.Add("F_WorkState", (int)EnumWorkState.backaudit);
                                             modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.backaudit;//重办审核
                                             keyValuePairs3.Add("F_SpotCheck", spotcheck);
+                                            if (statistics > 0)
+                                            {
+                                                if (modelT_Bus_AssignedInfo.F_IsPerform == 1)
+                                                    modelT_Bus_AssignedInfo.F_IsPerform = 2;
+                                                else
+                                                    modelT_Bus_AssignedInfo.F_IsPerform = 3;
+                                                if (groupstatistics > 0)
+                                                    modelT_Bus_AssignedInfo.F_GroupStatistics = groupstatistics.ToString();
+
+
+                                                new BLL.T_Bus_AssignedInfo().Update(modelT_Bus_AssignedInfo);
+                                            }
                                             if (workorderBLL.UpdateWorkOrder(modelT_Bus_WorkOrder.F_Id, keyValuePairs3))
                                             {
                                                 #region 插入操作记录
@@ -20344,13 +20357,21 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                         }
                                         else
                                         {
+                                          
+
+
                                             keyValuePairs3.Add("F_WorkState", (int)EnumWorkState.reload);
                                             modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.reload;//重办中
                                             int n = Int32.Parse(DbHelperSQL.GetSingle("select count(1) from T_Bus_AssignedInfo WITH(NOLOCK) where F_WorkOrderId='" + modelT_Bus_WorkOrder.F_WorkOrderId + "' and  F_State=1 and F_IsSure=1 and F_IsDelete=0 and isnull(F_IsReload,0)>0").ToString());
                                             Model.T_Bus_AssignedInfo newmodelT_Bus_AssignedInfo = new Model.T_Bus_AssignedInfo();
                                             newmodelT_Bus_AssignedInfo.F_WorkOrderId = modelT_Bus_WorkOrder.F_WorkOrderId;
+                                            if (statistics > 0)
+                                            {
+                                                newmodelT_Bus_AssignedInfo.F_IsPerform = 1;
+                                                if (groupstatistics > 0)
+                                                    newmodelT_Bus_AssignedInfo.F_GroupStatistics = groupstatistics.ToString();
+                                            }
 
-                                          
                                             DataTable dt = DbHelperSQL.Query("select top "+ limittimes + " F_OffDate from  T_Sys_WorkOFFDays  where F_OffState = 1   and " +
                                                 "F_OffDate> (select top 1 F_OffDate from T_Sys_WorkOFFDays  where F_OffDate >= '" + DateTime .Now  + "'  and   F_OffState = 1  order by F_OffDate asc) order by F_OffDate ").Tables[0];
                                             var resdatetime = dt.Rows[limittimes-1]["F_OffDate"].ToString();
@@ -20509,15 +20530,16 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                 oper.F_State = modelT_Bus_WorkOrder.F_WorkState;
                                 string userinfo = User.depname + "(" + User.F_UserCode + ")";
                                 string satisfie = "";
-                                if (issatisfie > -1)
-                                {
-                                    satisfie = "，结果：满意";
-                                    if (issatisfie == 0)
-                                        satisfie = "，结果：不满意";
-                                    else if (issatisfie == 2)
-                                        satisfie = "，结果：基本满意";
-                                }
-                              
+                                satisfie = "，结果：满意";
+                                if (issatisfie == 0)
+                                    satisfie = "，结果：不满意";
+                                else if (issatisfie == 1)
+                                    satisfie = "，结果：基本满意";
+                                else if (issatisfie == 2)
+                                    satisfie = "，结果：非常满意";
+                                else if (issatisfie == -1)
+                                    satisfie = "，结果：非常不满意";
+
                                 oper.F_Message = userinfo + " " + opt + "了工单" + satisfie + cbreasons;
                                 oper.F_CreateUser = User.F_UserCode;
                                 oper.F_CreateTime = DateTime.Now;
@@ -21592,6 +21614,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
             string otherdeptids = RequestString.GetFormString("otherdeptids");
             int limittime = RequestString.GetInt("limittime", 6);
             string assignedopinion = RequestString.GetFormString("assignedopinion");
+            int statistics = RequestString.GetInt("statistics", 0);//是否进行退回统计0否1是
+            int groupstatistics = RequestString.GetInt("groupstatistics", 0);
             if (User.F_RoleCode == "ZJZY" || User.F_RoleCode == "GLY" || User.F_RoleCode == "DDZG" || User.F_RoleCode == "ZXLD" || User.F_RoleCode == "ZXHWY" || User.F_RoleCode == "SPZ" || User.F_RoleCode == "SPZJZ")
             {
                 if (!string.IsNullOrEmpty(ids))
@@ -21745,6 +21769,19 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                             keyValuePairs3.Add("F_WorkState", (int)EnumWorkState.backaudit);
                                             keyValuePairs3.Add("F_Note", "");
                                             modelT_Bus_WorkOrder.F_WorkState = (int)EnumWorkState.backaudit;//重办审核
+                                            if (statistics > 0)
+                                            {
+                                                if (modelT_Bus_AssignedInfo.F_IsPerform == 1)
+                                                    modelT_Bus_AssignedInfo.F_IsPerform = 2;
+                                                else
+                                                    modelT_Bus_AssignedInfo.F_IsPerform = 3;
+                                                if (groupstatistics > 0)
+                                                    modelT_Bus_AssignedInfo.F_GroupStatistics = groupstatistics.ToString();
+
+
+                                                new BLL.T_Bus_AssignedInfo().Update(modelT_Bus_AssignedInfo);
+                                            }
+
                                             if (workorderBLL.UpdateWorkOrder(modelT_Bus_WorkOrder.F_Id, keyValuePairs3))
                                             {
                                                 #region 插入操作记录
@@ -21832,6 +21869,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                             newmodelT_Bus_AssignedInfo.F_ReloadUser = User.F_UserCode;
                                             newmodelT_Bus_AssignedInfo.F_ReloadTime = DateTime.Now;
                                             newmodelT_Bus_AssignedInfo.F_IsNext = 0;
+                                            if (statistics > 0)
+                                            {
+                                                newmodelT_Bus_AssignedInfo.F_IsPerform = 1;
+                                                if (groupstatistics > 0)
+                                                    newmodelT_Bus_AssignedInfo.F_GroupStatistics = groupstatistics.ToString();
+                                            }
                                             newmodelT_Bus_AssignedInfo.F_Id = assignBLL.Add(newmodelT_Bus_AssignedInfo);
                                             if (newmodelT_Bus_AssignedInfo.F_Id > 0)
                                             {

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/hb_affairsController.cs

@@ -28,7 +28,7 @@ using System.Web;
 using System.Web.Mvc;
 namespace CallCenterApi.Interface.Controllers.workorder
 {
-    [Authority]
+    //[Authority]
     public class hb_affairsController : BaseController
     {
         private BLL.T_Bus_WorkOrder workorderBLL = new BLL.T_Bus_WorkOrder();