1

CallCenterApi/CallCenterApi.BLL/T_Sys_DictionaryValue.cs

@@ -283,6 +283,8 @@ namespace CallCenterApi.BLL
             RedisHelper.KeyDelete("ztree_38new");
             RedisHelper1.KeyDelete("key_38");
             RedisHelper1.KeyDelete("ZTreeList_0");
+            RedisHelper1.KeyDelete("ztreeDic_38new");
+            RedisHelper1.KeyDelete("dickey_38");
         }
     }
 }

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/BusinessController.cs

@@ -398,7 +398,7 @@ namespace CallCenterApi.Interface.Controllers.report
         }
 
         /// <summary>
-        /// 逾期工单报表
+        /// 逾期统计
         /// </summary>
         /// <returns></returns>
         public ActionResult GetDeptYiQiList(int isdc = 0)
@@ -446,7 +446,133 @@ namespace CallCenterApi.Interface.Controllers.report
             };
             return Success("成功", obj);
         }
+        /// <summary>
+        /// 数据汇总报表
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetDeptSummary(string sdate,string edate,int deptid=0)
+        {
+           if (User.F_RoleCode=="WLDW")
+            {
+                deptid = User.F_DeptId;
+            }
+             if (string .IsNullOrEmpty(sdate))
+            {
+                sdate = DateTime.Now.ToString("yyyy-MM") + "-01 00:00:00";
+            }
+            if (string.IsNullOrEmpty(edate))
+            {
+                edate = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss") ;
+            }
+            Dictionary<string, string> paras = new Dictionary<string, string>();
+           
+            paras.Add("@sdate", sdate);
+            paras.Add("@edate", edate);
+            if (deptid>0)
+            {
+                paras.Add("@deptid", deptid.ToString());
+            }
+            var obj = DbHelperSQL.RunProcedure("P_DeptSummary", paras, "DeptSummary");
+            return Success("成功", obj);
+        }
+        /// <summary>
+        /// 数据汇总列表
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetDeptSummaryList(string sdate, string edate,int tab=1, int deptid = 0,int  isdc = 0)
+        {
+            if (User.F_RoleCode == "WLDW")
+            {
+                deptid = User.F_DeptId;
+            }
+            if (string.IsNullOrEmpty(sdate))
+            {
+                sdate = DateTime.Now.ToString("yyyy-MM") + "-01 00:00:00";
+            }
+            if (string.IsNullOrEmpty(edate))
+            {
+                edate = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss");
+            }
+            if (deptid<=0)
+            {
+                return Error("请选择部门");
+            }
+            string strpageindex = RequestString.GetQueryString("page");
+            int pageindex = 1;
+            string strpagesize = RequestString.GetQueryString("pagesize");
+            int pagesize = 10;
+            if (strpageindex.Trim() != "")
+            {
+                pageindex = Convert.ToInt32(strpageindex);
+            }
+
+            if (strpagesize.Trim() != "")
+            {
+                pagesize = Convert.ToInt32(strpagesize);
+            }
+            string sql = $" and a.F_IsDelete=0 and a.F_CreateTime >='{sdate}'  " +
+          $" and a.F_CreateTime <= '{edate}'   and a.F_MainDeptId ={deptid}  and a.F_IsResult != 1 ";
+            string join = "";
+            switch(tab )
+            {
+                case 1://逾期件
+                    sql += " and a.F_LimitTime<ISNULL(a.F_DealTime,GETDATE())";
+                    break;
+                case 2://回访满意件
+                    join = " inner  join (select * " +
+                         " from(select F_IsSatisfied, F_WorkOrderId, " +
+                         " ROW_NUMBER() over(partition by F_WorkOrderId order by F_ID desc) " +
+                         " m from T_Bus_Feedback WHERE F_IsDelete = 0 ) " +
+                         " t1 where m = 1) b on a.F_WorkOrderId = b.F_WorkOrderId " +
+                         " and b.F_IsSatisfied not  in(0,-1,3) ";
+                    break;
+                case 3://回访不满意件
+                    join = " inner  join (select * " +
+                        " from(select F_IsSatisfied, F_WorkOrderId, " +
+                        " ROW_NUMBER() over(partition by F_WorkOrderId order by F_ID desc) " +
+                        " m from T_Bus_Feedback WHERE F_IsDelete = 0 ) " +
+                        " t1 where m = 1) b on a.F_WorkOrderId = b.F_WorkOrderId " +
+                        " and b.F_IsSatisfied in(-1,3) ";
+                    break;
+                case 4://退单件
+                    sql += " and a.F_Identification  in(1,2)";
+                    break;
+                case 5://按时查收件
+                    join = " inner  join (select * " +
+                        " from(select F_SureTime, F_IsReload, F_TimeResp, F_WorkOrderId, " +
+                        "  ROW_NUMBER() over(partition by F_WorkOrderId order by F_ID desc) m " +
+                        "from T_Bus_AssignedInfo " +
+                        " WHERE F_IsDelete = 0 ) t1 where m=1) b on a.F_WorkOrderId=b.F_WorkOrderId " +
+                        " and ((b.ISNULL(F_SureTime,GETDATE())<=F_TimeResp and F_TimeResp is not null)" +
+                        " or b.F_IsReload>0)";
+                    break;
+               
+            }
+
+
+            string cols = "a.F_WorkOrderId,dbo.GetDeptName(a.F_MainDeptId) DeptName" +
+                ",a.F_LimitTime,a.F_WorkState,a.F_ComTitle,a.F_ComContent";
+            int recordCount = 0;
+            var dt = BLL.PagerBLL.GetListPager(
+                "T_Bus_WorkOrder a WITH(NOLOCK)" + join,
+                "a.F_Id",
+                cols,
+                sql ,
+                "ORDER BY a.F_Id DESC",
+                pagesize,
+                pageindex,
+                true,
+                out recordCount);
 
+            var obj = new
+            {
+                state = "success",
+                message = "成功",
+                rows = dt,
+                total = recordCount
+            };
+            return Content(obj.ToJson());
+        }
         /// <summary>
         /// 办理情况统计(台账)
         /// </summary>