Sin descripción

xgWork.js 12KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386
  1. var typeSmall;
  2. var id = helper.request.queryString("id");
  3. var CallId = "";
  4. var callRecordType = helper.request.queryString("callRecordType");
  5. $(document).ready(function () {
  6. var groupcode = $('#groupcode', top.document).val();
  7. if (groupcode == 'SCZ') {
  8. $("#usedate").text("饮用日期:");
  9. $("#vipid").text("对接人:");
  10. $("#vipphone").text("对接人电话:");
  11. }
  12. $.ajaxSettings.async = false;
  13. /*
  14. 1 通话记录 修改工单
  15. else 工单管理修改工单
  16. */
  17. if (callRecordType === "1") {
  18. CallId = helper.request.queryString("CallId");
  19. getWorkOrderCallRecordId();
  20. } else {
  21. getWorkOrderDetails();
  22. }
  23. //普通工单禁止选择原因
  24. $('#reason').attr("disabled", "disabled");
  25. //保存
  26. $('.customerSubmit').click(function() {
  27. saveCustomer();
  28. });
  29. $.ajaxSettings.async = true;
  30. //获取专员手机号
  31. $("#vipName").change(function() {
  32. $("#vipTel").val($("#vipName option:selected").attr("index"));
  33. //$("#areaInps").val($("#vipName option:selected").attr("areaText"));
  34. $("#typeclass").val($("#vipName option:selected").attr("province") + "/" + $("#vipName option:selected").attr("city"));
  35. $(".inps2").val($("#vipName option:selected").attr("province"));
  36. $(".inps3").val($("#vipName option:selected").attr("city"));
  37. });
  38. })
  39. // 通话记录获取工单详情
  40. function getWorkOrderCallRecordId() {
  41. $.ajax({
  42. type: "get",
  43. url: huayi.config.callcenter_url + "WorkOrder/GetCallidDetails",
  44. dataType: 'json',
  45. async: true,
  46. cache: false,
  47. data: {
  48. callid: CallId,
  49. token: $.cookie("token")
  50. },
  51. success: function(result) {
  52. if (result.data.data.length > 0) {
  53. var data = result.data.data[0];
  54. $("#workOrderId").val(data.F_WorkOrderId); //工单编号
  55. // $("#order_isover").val(data.F_Type); // 工单类别
  56. $("#name").val(data.F_CusName); // 姓名
  57. $("#tel").val(data.F_CusPhone); // 电话
  58. $("#productName").val(data.F_ProductName); // 产品名称
  59. $('#specification').val(data.F_Specifications); // 规格
  60. $("#productDate").val(data.F_ProductDate); // 生产日期
  61. $("#productNumber").val(data.F_BatchNumber); // 产品编码
  62. $("#productFactory").val(data.F_Manufacturer); // 产品厂家
  63. $("#problemCode option:selected").text(data.F_ProblemCode); // 问题代码
  64. $("#problemCode option:selected").val(data.F_ProblemCode); // 问题代码
  65. $("#productType option:selected").text(data.F_ProductType) //产品代码
  66. $("#productType option:selected").val(data.F_ProductType); // 产品代码
  67. $("#qualityProblem").val(data.F_QualityProblem); // 质量问题
  68. $("#remark").val(data.F_Content); // 备注
  69. $("#dealTimely option:selected").text(data.F_DealTimely); //重要级别
  70. $("#dealTimely option:selected").val(data.F_DealTimely); //重要级别
  71. $("#reason option:selected").text(data.F_Reason); //原因
  72. $("#reason option:selected").val(data.F_Reason); //原因
  73. //工单类型
  74. $("#order_isover input[type=radio][name=type][value="+data.F_Type+"]").attr("checked",'checked');
  75. //重复工单
  76. $("#duplicate input[type=radio][name=duplicate][value="+data.F_Duplicate+"]").attr("checked",'checked');
  77. //获取工单id
  78. id = data.F_Id;
  79. } else {
  80. layer.msg('没有查询到工单');
  81. }
  82. }
  83. });
  84. }
  85. // 工单来源显示
  86. function workOrderSourceDisplay(data) {
  87. if (data.F_Source === 1) {
  88. $("#workOrderSource").val("PC")
  89. } else if (data.F_Source === 2){
  90. $("#workOrderSource").val("APP")
  91. } else if (data.F_Source === 3) {
  92. $("#workOrderSource").val("微信")
  93. } else {
  94. $("#workOrderSource").val("")
  95. }
  96. }
  97. // 提交人
  98. function getSubmitter(obj) {
  99. obj.empty();
  100. obj.append('<option selected="selected" value="" deptId="">请选择</option>');
  101. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
  102. "token": $.cookie("token"),
  103. type: 1,
  104. dptid: $("#customer_comaddress").val(),
  105. }, function (data) {
  106. var content = data.rows;
  107. $(content).each(function (i, n) {
  108. $("<option value='" + n.F_UserId + "'deptId='" + n.F_DeptId + "'>" + n.F_UserName + "</option>").appendTo(obj);
  109. })
  110. })
  111. }
  112. // 获取提交人
  113. $('#customer_comaddress').on('change',function(){
  114. getSubmitter($('#customer_submitter'));
  115. });
  116. // 重要级别显示原因
  117. $('#dealTimely').on('change',function(){
  118. if ($('#dealTimely').val() === 'Ⅰ级' || $('#dealTimely').val() === '1类问题'){
  119. $('#reason').val('');
  120. $('#reason').removeAttr("disabled");
  121. getReasonOne();
  122. } else if ($('#dealTimely').val() === 'Ⅱ级' || $('#dealTimely').val() === '2类问题'){
  123. $('#reason').val('');
  124. $('#reason').removeAttr("disabled");
  125. getReasonTwo();
  126. } else {
  127. $('#reason').val('');
  128. $('#reason').attr("disabled", "disabled");
  129. }
  130. })
  131. // 工单类型(投诉) 隐藏立即办理
  132. $("#order_isover").on("change", function() {
  133. if($("#order_isover input[name='type']:checked").val() === "2") {
  134. $(".complaintWorkOrderRequired").show();
  135. } else {
  136. $(".complaintWorkOrderRequired").hide();
  137. }
  138. })
  139. // 指派事件
  140. $('#isAssign').on('change', function(){
  141. if($('#isAssign input[name="isAssign"]:checked').val() === '1'){
  142. $('.comaddressTitle').show();
  143. $('.comaddressSelect').show();
  144. $('.submitterTitle').show();
  145. $('.submitterSelect').show();
  146. } else if ($('#isAssign input[name="isAssign"]:checked').val() === '2'){
  147. $('.comaddressTitle').hide();
  148. $('.comaddressSelect').hide();
  149. $('.submitterTitle').hide();
  150. $('.submitterSelect').hide();
  151. }
  152. })
  153. // 地址(省+市+区/县)
  154. function detailedAddress() {
  155. if($('#source').val() === ""){
  156. var province = '';
  157. } else {
  158. var province = $('#source').find("option:selected").text()
  159. }
  160. if($('#type').val() === ""){
  161. var city = '';
  162. } else {
  163. var city = "-" + $('#type').find("option:selected").text()
  164. }
  165. if($('#keyid').val() === ""){
  166. var county = '';
  167. } else {
  168. var county = "-" + $('#keyid').val();
  169. }
  170. if($('#addressDescription').val() === ""){
  171. var addressDescription = '';
  172. } else {
  173. var addressDescription = "-" + $('#addressDescription').val();
  174. }
  175. var address = province + city + county + addressDescription;
  176. return address;
  177. }
  178. var setting = {
  179. data: {
  180. key: {
  181. name: "F_AreaName"
  182. },
  183. simpleData: {
  184. enable: true,
  185. idKey: "F_Id",
  186. pIdKey: "F_ParentId",
  187. rootPId: 0
  188. }
  189. },
  190. callback: {
  191. onClick: changeTreeClick
  192. }
  193. }
  194. function changeTreeClick(event, treeId, treeNode) {
  195. var areaParent = treeNode.getPath();
  196. if (areaParent[1]) {
  197. areaParent1 = areaParent[0].F_AreaName
  198. areaParent2 = areaParent[1].F_AreaName
  199. $('#typeclass').val(areaParent1 + "/" + areaParent2);
  200. $('.inps2').val(areaParent1);
  201. $('.inps3').val(areaParent2);
  202. ComplaintVip();
  203. } else {
  204. layer.msg("请选择最下级菜单");
  205. }
  206. $('.addTree1').hide();
  207. };
  208. //客诉专员
  209. function ComplaintVip() {
  210. $.ajax({
  211. type: "get",
  212. url: huayi.config.callcenter_url + "Customer/GetAllList",
  213. dataType: 'json',
  214. async: true,
  215. data: {
  216. token: $.cookie("token"),
  217. type: 2,
  218. province: $('.inps2').val(), //省
  219. city: $('.inps3').val() //市
  220. },
  221. success: function(data) {
  222. $("#vipName").empty();
  223. var Count = data.data;
  224. $('<option value="">请选择专员</option>').appendTo($("#vipName"));
  225. $(Count).each(function(i, n) {
  226. $('<option value="' + n.F_Id
  227. + '" index="' + n.F_Phone
  228. + '" areaText="' + n.F_Area
  229. + '" province="' + n.F_Province
  230. + '" city="' + n.F_City + '">' + n.F_Name
  231. + '</option>').appendTo($("#vipName"));
  232. })
  233. }
  234. });
  235. }
  236. //保存
  237. function saveCustomer() {
  238. var val = $("input[name='ltype']:checked").val();
  239. var valRes = $("input[name='response']:checked").val();
  240. var dealCost;
  241. if (isNaN($("#dealCost").val())) {
  242. dealCost="";
  243. }else{
  244. dealCost=$("#dealCost").val();
  245. }
  246. if (!$('#name').val()) {
  247. layer.confirm('请输入姓名!', {
  248. icon: 2,
  249. btn: ['确定']
  250. });
  251. return;
  252. }
  253. if (!$('#tel').val()) {
  254. layer.confirm('请输入电话!', {
  255. icon: 2,
  256. btn: ['确定']
  257. });
  258. return;
  259. }
  260. if(!$('#qualityProblem').val()) {
  261. layer.confirm('请输入质量问题!', {
  262. icon: 2,
  263. btn: ['确定']
  264. });
  265. return;
  266. }
  267. if ($('#order_isover input[name="type"]:checked').val() === "2") {
  268. if (detailedAddress() === "---") {
  269. layer.confirm('请选择地址!', {
  270. icon: 2,
  271. btn: ['确定']
  272. });
  273. return;
  274. } else if (!$('#productType').val()) {
  275. layer.confirm('请输入产品代码!', {
  276. icon: 2,
  277. btn: ['确定']
  278. });
  279. return;
  280. } else if (!$('#productName').val()) {
  281. layer.confirm('请输入产品名称!', {
  282. icon: 2,
  283. btn: ['确定']
  284. });
  285. return;
  286. } else if (!$('#specification').val()) {
  287. layer.confirm('请输入规格!', {
  288. icon: 2,
  289. btn: ['确定']
  290. });
  291. return;
  292. } else if (!$('#productDate').val()) {
  293. layer.confirm('请输入生产日期!', {
  294. icon: 2,
  295. btn: ['确定']
  296. });
  297. return;
  298. } else if (!$('#productFactory').val()) {
  299. layer.confirm('请输入生产厂家!', {
  300. icon: 2,
  301. btn: ['确定']
  302. });
  303. return;
  304. } else if (!$('#problemCode').val()) {
  305. layer.confirm('请输入问题代码!', {
  306. icon: 2,
  307. btn: ['确定']
  308. });
  309. return;
  310. }
  311. }
  312. $.ajax({
  313. type: "post",
  314. url: huayi.config.callcenter_url + "WorkOrder/UpdateWorkOrder",
  315. dataType: 'json',
  316. async: true,
  317. beforeSend: function() { //触发ajax请求开始时执行
  318. $('.customerSubmit').attr("disabled", true);
  319. $('.customerSubmit').text('保存中...');
  320. },
  321. data: {
  322. token: $.cookie("token"),
  323. F_Id: id,
  324. F_Type: $('#order_isover input[name="type"]:checked').val(), //工单类型
  325. F_DealTimely: $('#dealTimely').val(), //重要级别
  326. F_Reason: $('#reason').val(), //原因
  327. F_CusName: $('#name').val(), //姓名
  328. F_CusPhone: $('#tel').val(), //号码
  329. F_AddRess: detailedAddress(),//地址
  330. F_ProductType: $('#productType').val(), //产品代码
  331. F_ProductName: $('#productName').val(), //产品名称
  332. F_Specifications: $('#specification').val(), //规格
  333. F_ProductDate: $('#productDate').val(), //生产日期
  334. F_BatchNumber: $('#productNumber').val(), //产品编码
  335. F_Manufacturer: $('#productFactory').val(), //产品厂家
  336. F_ProblemCode: $('#problemCode').val(), //问题代码
  337. F_QualityProblem: $('#qualityProblem').val(), //质量问题
  338. F_Content: $('#remark').val(), //备注
  339. F_Duplicate: $('#duplicate input[name="duplicate"]:checked').val(), //重复工单
  340. F_CallId: CallId,
  341. },
  342. success: function(data) {
  343. if (data.state.toLowerCase() == 'success') {
  344. $('.customerSubmit').attr("disabled", false);
  345. $('.customerSubmit').text('保存');
  346. var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
  347. parent.layer.close(index); //再执行关闭
  348. parent.layer.msg("保存成功!");
  349. parent.$('#workorderlist').bootstrapTable('refresh');
  350. parent.$('#orderlist').bootstrapTable('refresh');
  351. } else {
  352. $('.customerSubmit').attr("disabled", false);
  353. $('.customerSubmit').text('保存');
  354. }
  355. }
  356. });
  357. }