Kaynağa Gözat

咨询工单

liuyifan 5 yıl önce
ebeveyn
işleme
0567987d3d
1 değiştirilmiş dosya ile 280 ekleme ve 0 silme
  1. 280 0
      CallCenterWeb.UI/WorkOrder/WorkOrderConsult.html

+ 280 - 0
CallCenterWeb.UI/WorkOrder/WorkOrderConsult.html

@@ -0,0 +1,280 @@
1
+<!DOCTYPE html>
2
+<html>
3
+	<head>
4
+		<meta charset="UTF-8">
5
+		<title>投诉情况跟踪表</title>
6
+		<meta name="viewport" content="width=device-width, initial-scale=1.0">
7
+		<script src="../Script/Common/huayi.load.js"></script>
8
+		<script src="../Script/Common/huayi.config.js"></script>
9
+		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
10
+		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
11
+		<link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
12
+		<link href="../css/init.css" rel="stylesheet" />
13
+		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
14
+		<style>
15
+			.toolBox{
16
+				padding-top: 15px;	
17
+			}
18
+		
19
+			.toolBox .form-inline .form-group{
20
+				margin-bottom: 10px;
21
+			}
22
+
23
+			.time-box {
24
+				display: inline-block;
25
+				position: relative;
26
+			}
27
+			
28
+			i.tub {
29
+				position: absolute;
30
+				right: 8px;
31
+				top: 8px;
32
+				font-size: 18px;
33
+				color: #1ab394;
34
+			}
35
+		</style>
36
+	</head>
37
+	
38
+	<body class="gray-bg">
39
+		<div class="daoHang clearfix">
40
+			<div class="dhLeft">
41
+				<sapn><i class="syIcon"></i>位置:
42
+					<a href="javaScript:;" id="ReIndex">首页</a>&gt;
43
+					<a href="javaScript:;">工单管理</a>&gt;
44
+					<a href="" class="nowPosition">投诉情况跟踪表</a>
45
+				</sapn>
46
+			</div>
47
+			<div class="dhRight">
48
+				<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
49
+			</div>
50
+		</div>
51
+		<div class="wrapper wrapper-content animated fadeInRight">
52
+			<div class="toolBox clearfix">
53
+				<div class="pull-left">
54
+					<div class="form-inline clearfix">
55
+						<div class="form-group">
56
+							<input class="form-control" type="text" id="searchCode" placeholder="请输入工单编号">
57
+						</div>
58
+						<div class="form-group" style="position: relative;">
59
+							<input class="form-control inps search-region-name" id="searchRegionName" type="text" autocomplete="off" readonly="readonly" placeholder="请选择大区办事处" />
60
+							<input id="searchRegionId" type="hidden" />
61
+							<input id="searchOfficeId" type="hidden" />
62
+							<i class="xl"></i>
63
+							<!-- <b class="delect-icon">X</b> -->
64
+							<div class="addTree">
65
+								<ul id="selectRegionZtree" class="ztree">
66
+								</ul>
67
+							</div>
68
+						</div>
69
+						<div class="form-group">
70
+							<input class="form-control" type="text" id="searchOfficeName" placeholder="请输入办事处">
71
+						</div>
72
+						<div class="time-box form-group">
73
+							<i class="tub fa fa-calendar"></i>
74
+							<input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择投诉时间" autocomplete="off">
75
+						</div>
76
+						<div class="form-group">
77
+							<input class="form-control" type="text" id="searchKeywords" placeholder="关键字">
78
+						</div>
79
+						<div class="form-group">
80
+							<select class="form-control" id="searchProductType">
81
+								<option value="">请选择产品代码</option>
82
+							</select>
83
+						</div>
84
+						<div class="form-group">
85
+							<input class="form-control" type="text" id="searchProductName" placeholder="产品名称">
86
+						</div>
87
+						<div class="form-group">
88
+							<input class="form-control" type="text" id="searchProductDate" placeholder="生产日期(YYYY.MM.DD)">
89
+						</div>
90
+						<div class="form-group">
91
+							<input class="form-control" type="text" id="searchBatchNumber" placeholder="产品编码">
92
+						</div>
93
+						<div class="form-group">
94
+							<input type="text" class="form-control" id="searchManufacturer" list="searchManufacturerDataList" placeholder="生产厂家"/>
95
+							<datalist id="searchManufacturerDataList">
96
+							</datalist>
97
+						</div>
98
+						<div class="form-group">
99
+							<select class="form-control" id="searchProblemCode">
100
+								<option value="">请选择问题代码</option>
101
+							</select>
102
+						</div>
103
+<!-- 						<div class="form-group">
104
+							<select class="form-control" id="searchNotifications">
105
+								<option value="">请选择业务员</option>
106
+							</select>
107
+						</div>
108
+ -->						<div class="time-box form-group">
109
+							<select class="form-control" id="searchState">
110
+								<option value="">请选择处理进度</option>
111
+								<option value="0">待提交</option>
112
+								<option value="1">待分派</option>
113
+								<option value="3">待处理</option>
114
+								<option value="4">处理中</option>
115
+								<option value="5">退回待指派</option>
116
+								<option value="6">退回待提交</option>
117
+								<option value="10">已完成</option>
118
+							</select>
119
+						</div>
120
+						<div class="form-group">
121
+							<select class="form-control" id="searchOrderType">
122
+								<option value="">请选择工单类别</option>
123
+								<option value="1">咨询</option>
124
+								<option value="2">投诉</option>
125
+								<option value="3">重复</option>
126
+							</select>
127
+						</div>
128
+						<div class="form-group">
129
+							<select class="form-control" id="searchDealTimely">
130
+								<option value="">请选择工单级别</option>
131
+							</select>
132
+						</div>
133
+						<!--<div class="form-group">
134
+							<select class="form-control" id="searchOrderSource">
135
+								<option value="">请选择工单来源</option>
136
+								<option value="1">PC</option>
137
+								<option value="2">APP</option>
138
+								<option value="3">微信</option>
139
+							</select>
140
+						</div>-->
141
+						<div class="form-group">
142
+							<select class="form-control" id="searchSee">
143
+								<option value="">查看负责区域单子</option>
144
+								<option value="0">所有</option>
145
+								<option value="1">管理区域</option>
146
+							</select>
147
+						</div>
148
+						<div class="time-box form-group">
149
+							<i class="tub fa fa-calendar"></i>
150
+							<input class="form-control search_time" type="text" id="duplicateTime" placeholder="请选择重复投诉时间" autocomplete="off">
151
+						</div>
152
+						<div class="form-group btn-position">
153
+							<button class="btns ss">搜索</button>
154
+							<button class="btns export">导出</button>
155
+						</div>
156
+					</div>
157
+				</div>
158
+			</div>
159
+			<div style="width: 100%;padding: 10px;" id="ces">
160
+				<table id="workorderlist" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
161
+					<thead>
162
+						<tr>
163
+							<th data-field="F_WorkOrderId" data-class="W160" data-formatter="View" data-align="center">工单编号</th>
164
+							<th data-field="F_AreaName" data-class="W60" data-align="center">大区</th>
165
+							<th data-field="F_OfficName" data-class="W80" data-align="center">办事处</th>
166
+							<th data-field="F_CreateTime" data-class="W190" data-formatter="formatterAddressResult" data-align="center">投诉时间</th>
167
+							<th data-field="F_SerialNumber" data-class="W60" data-align="center">序号</th>
168
+							<th data-field="F_CusName" data-class="W100" data-align="center">姓名</th>
169
+							<th data-field="F_AddRess" data-class="W380" data-formatter="formatterAddressResult" data-align="center">地址</th>
170
+							<th data-field="F_CusPhone" data-class="W220" data-formatter="formatterAddressResult" data-align="center">联系电话</th>
171
+							<th data-field="F_ProductType" data-class="W80" data-align="center">产品代码</th>
172
+							<th data-field="F_ProductName" data-class="W380" data-formatter="formatterAddressResult" data-align="center">产品名称</th>
173
+							<th data-field="F_Specifications" data-class="W80" data-formatter="formatterCharacterLength" data-align="center">规格</th>
174
+							<th data-field="F_ProductDate" data-class="W100" data-align="center">生产日期</th>
175
+							<th data-field="F_BatchNumber" data-class="W380" data-formatter="formatterAddressResult" data-align="center">产品编码</th>
176
+							<th data-field="F_Manufacturer" data-class="W100" data-formatter="formatterCharacterLength" data-align="center">生产厂家</th>
177
+							<th data-field="F_ProblemCode" data-class="W80" data-align="center">问题代码</th>
178
+							<th data-field="F_QualityProblem" data-class="W380" data-align="center">质量问题</th>
179
+							<th data-field="F_DealUser" data-class="W80" data-align="center">业务员</th>
180
+							<th data-field="F_ReceivingPerson" data-class="W80" data-align="center">接听人</th>
181
+							<th data-field="F_DealResult" data-class="W380" data-formatter="formatterAddressResult" data-align="center">落实情况</th>
182
+							<th data-field="F_State" data-class="W100" data-formatter="workOrderStateJudge" data-align="center">处理进度</th>
183
+							<th data-field="F_Type" data-class="W80" data-align="center" data-formatter="workOrderTypeJudge">工单类别</th>
184
+						</tr>
185
+					</thead>
186
+				</table>
187
+			</div>
188
+		</div>
189
+		
190
+		<script src="../js/zTree/jquery.ztree.core.js"></script>
191
+		<script src="../js/zTree/jquery.ztree.excheck.min.js"></script>
192
+		<script src="../js/kindeditor/kindeditor.js"></script>
193
+		<script src="../js/kindeditor/lang/zh_CN.js"></script>
194
+		<script src="../js/laydate/laydate.js"></script>
195
+		<script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
196
+		<script src="../js/comboSelect/jquery.combo.select.js"></script>
197
+		<script src="../js/WorkOrder/WorkOrder.js"></script>
198
+		<script>
199
+			$(document).ready(function() {
200
+				laydate.render({
201
+					elem: '#greetingTimes',
202
+					range: '~',
203
+					theme: '#1ab394',
204
+				});
205
+				laydate.render({
206
+					elem: '#duplicateTime',
207
+					range: '~',
208
+					theme: '#1ab394',
209
+				});
210
+				// 导出
211
+				$('.export').click(function() {
212
+					var state = 11; //处理进度
213
+					dcexcel(state);
214
+				});
215
+			})
216
+			
217
+			function initTable() {
218
+				//先销毁表格
219
+				$('#workorderlist').bootstrapTable('destroy');
220
+				//初始化表格,动态从服务器加载数据
221
+				$("#workorderlist").bootstrapTable({
222
+					method: "get", //使用get请求到服务器获取数据
223
+					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
224
+					contentType: 'application/x-www-form-urlencoded',
225
+					striped: true, //表格显示条纹
226
+					pagination: true, //启动分页
227
+					pageSize: 10, //每页显示的记录数
228
+					pageNumber: 1, //当前第几页
229
+					pageList: [10, 20, 50, 100], //记录数可选列表
230
+					search: false, //是否启用查询
231
+					showColumns: false, //显示下拉框勾选要显示的列
232
+					showRefresh: false, //显示刷新按钮
233
+					sidePagination: "server", //表示服务端请求
234
+					fixedColumns: true,
235
+                	fixedNumber: 14,
236
+					//设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
237
+					//设置为limit可以获取limit, offset, search, sort, order
238
+					queryParamsType: "undefined",
239
+					queryParams: function queryParams(params) { //设置查询参数
240
+						var param = {
241
+							state: 11, //处理进度
242
+							token: $.cookie("token"),
243
+							code: $("#searchCode").val(), //工单编号
244
+							area: $("#searchRegionId").val(), //大区
245
+							office: $("#searchOfficeId").val(), //办事处
246
+							officename: $("#searchOfficeName").val(), //办事处
247
+							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
248
+							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
249
+							keywords: $("#searchKeywords").val(),//关键字
250
+							productType: $("#searchProductType").val(), //产品代码
251
+							productName: $("#searchProductName").val(), //产品名称
252
+							productDate: $("#searchProductDate").val(), //生产日期
253
+							batchNumber: $("#searchBatchNumber").val(), //产品编码
254
+							manufacturer: $("#searchManufacturer").val(), //生产厂家
255
+							problemCode: $("#searchProblemCode").val(), //问题代码
256
+							notifications: $("#searchNotifications").val(), //通知人
257
+							type: $("#searchOrderType").val(), //工单类别
258
+							dealTimely: $("#searchDealTimely").val(), // 工单级别
259
+							see: $("#searchSee").val(), //	处理专员是否只查看负责区域单子
260
+							duplicatetime: $('#duplicateTime').val() && $('#duplicateTime').val().split(' ~ ')[0], //重复投诉开始时间
261
+							endduplicatetime: $('#duplicateTime').val() && $('#duplicateTime').val().split(' ~ ')[1], //重复投诉结束时间
262
+//							source: $("#searchOrderSource").val(), //工单来源
263
+							pageindex: params.pageNumber, //页码
264
+							pagesize: params.pageSize, //条数
265
+						};
266
+						return param;
267
+					},
268
+					onLoadSuccess: function() { //加载成功时执行
269
+						//layer.msg("加载成功");
270
+						getLoginPersonNow();
271
+					},
272
+					onLoadError: function() { //加载失败时执行
273
+						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
274
+					}
275
+				});
276
+			}
277
+		</script>
278
+	</body>
279
+
280
+</html>