工单管理

CallCenterWeb.UI/WorkOrder/WorkOrderDispose.html

@@ -56,10 +56,6 @@
 			#TreeDemo li {
 				float: initial;
 			}
-			#ce,
-			#ces {
-				display: none;
-			}
 			.E73 {
 				background: #87eebf;
 				color: #000;
@@ -186,7 +182,6 @@
 								<input class="form-control" type="text" id="searchTouser" placeholder="处理人">
 							</div>
 						</div>
-						<!--<span style="display:none">登录时间：<input type="text" class="laydate-icon loginTime" id="startTime"/></span>-->
 					</div>
 
 					<div class="pull-right">
@@ -194,79 +189,10 @@
 					</div>
 				</div>
 			</div>
-
-			<div style="width: 100%;padding: 10px;" id="ce" class="customerService">
-				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
-					<thead>
-						<tr style="position: relative;">
-							<!--<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
-							<th data-field="F_CreateTime" data-align="center">创建时间</th>
-							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area"  data-formatter="characterFive" data-align="center" >区域</th>
-							<th data-field="F_Province"  data-formatter="characterFive" data-align="center">省</th>
-							<th data-field="F_City"  data-formatter="characterFive" data-align="center">市</th>
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName"  data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
-							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
-							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
-							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>-->
-							<th data-field="F_SerialNumber" data-align="center">序号</th>
-							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
-							<th data-field="F_Source" data-formatter="workOrderSourceJudge" data-align="center">工单来源</th>
-							<th data-field="F_Type" data-align="center">工单类别</th>
-							<th data-field="F_State" data-align="center">工单状态</th>
-							<th data-field="F_AreaName" data-align="center">区域</th>
-							<th data-field="F_OfficName" data-align="center">办事处</th>
-							<th data-field="F_CreateTime" data-align="center">创建时间</th>
-							<!--<th data-field="F_DealTimely" data-align="center">重要级别</th>-->
-							<th data-field="F_Reason" data-align="center">原因</th>
-							<th data-field="F_CusName" data-align="center">来电人姓名</th>
-							<th data-field="F_CusPhone" data-align="center">来电人电话</th>
-							<th data-field="F_AddRess" data-align="center">地址</th>
-							<th data-field="F_ProductType" data-align="center">产品代码</th>
-							<th data-field="F_ProductName" data-align="center">产品名称</th>
-							<th data-field="F_Specifications" data-align="center">规格</th>
-							<th data-field="F_ProductDate" data-align="center">生产日期</th>
-							<th data-field="F_BatchNumber" data-align="center">产品编码</th>
-							<th data-field="F_Manufacturer" data-align="center">生产厂家</th>
-							<th data-field="F_ProblemCode" data-align="center">问题代码</th>
-							<th data-field="F_QualityProblem" data-align="center">质量问题</th>
-							<th data-field="F_Notifications" data-align="center">通知人</th>
-							<th data-field="F_ReceivingPerson" data-align="center">接听人</th>
-							<th data-field="F_ImplementationSituation" data-align="center">落实情况</th>
-							<th data-field="F_Duplicate" data-align="center">重复工单</th>
-							<th data-field="F_DealResult" data-align="center">处理结果</th>
-							<th data-field="F_DealUser" data-align="center">处理人</th>
-							<th data-field="F_DealTime" data-align="center">处理时间</th>
-							<th data-field="F_Returnnote" data-align="center">退回说明</th>
-							<!--<th data-field="F_Content" data-align="center">备注</th>-->
-							<th data-field="F_WorkOrderId" data-class="workOprate workOprate4 W220" data-formatter="Appoint" data-align="center">操作</th>	
-						</tr>
-					</thead>
-				</table>
-			</div>
 			<div style="width: 100%;padding: 10px;" id="ces">
-				<table id="workorderlist_" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
+				<table id="workorderlist" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
 					<thead>
 						<tr>
-							<!--<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
-							<th data-field="F_CreateTime" data-align="center">创建时间</th>
-							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
-							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
-							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
-							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
-							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
-							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>-->
-							
 							<th data-field="F_SerialNumber" data-class="W100" data-align="center">序号</th>
 							<th data-field="F_WorkOrderId" data-class="W160" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_Source" data-class="W100" data-formatter="workOrderSourceJudge" data-align="center">工单来源</th>
@@ -569,18 +495,14 @@
 				</div>
 			</div>
 		</div>
+		
 		<script src="../js/zTree/jquery.ztree.core.js"></script>
 		<script src="../js/laydate/laydate.js"></script>
-		<script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
 		<script src="../js/comboSelect/jquery.combo.select.js"></script>
 		<script src="../js/kindeditor/kindeditor.js"></script>
 		<script src="../js/kindeditor/lang/zh_CN.js"></script>
 		<script src="../js/WorkOrder/WorkOrder.js"></script>
 		<script>
-			var selid;
-			var zpid;
-			var stype = 1;
-			
 			$(document).ready(function() {
 				laydate.render({
 					elem: '#greetingTimes',
@@ -591,118 +513,6 @@
 					//max : 31,
 					//min: 0,
 				});
-//				alert(ns)
-				//处理工单
-				hideDiv();
-				function hideDiv(){
-					if(ns==2){
-						$(".ns-2").remove();
-					}
-				}
-				$.ajax({
-					type: "get",
-					url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
-					dataType: 'json',
-					async: false,
-					data: {
-						token: $.cookie("token")
-					},
-					success: function(data) {
-						if(data.state.toLowerCase() == 'success') {
-							if(data.data.groname == '思念组') {
-								$(".snRmove").remove();
-								$(".dkRmove").show();
-							} else {
-								$(".snRmove").show();
-								$(".dkRmove").remove();
-							}
-						}
-					}
-				});
-				//处理状态
-				dealState();
-				function dealState() {
-					$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
-						"token": $.cookie("token"),
-						flag: "CLZT"
-					}, function(result) {
-						result = $.parseJSON(result);
-						var Count = result.data;
-						$(Count).each(function(i, n) {
-                            $('<label style="font-weight: normal; margin-right: 15px;">'+
-                            '<input type="radio" value="' + n.F_DictionaryValueId
-							+ '" name="ltype"/>' + n.F_Name 
-							+ '</label>').appendTo($(".disposeST"));
-						})
-						$('.disposeST input:radio:first').attr('checked', 'checked');
-					});
-				}
-				//响应状态
-				responseState();
-				function responseState() {
-					$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
-						"token": $.cookie("token"),
-						flag: "XYZT"
-					}, function(result) {
-						result = $.parseJSON(result);
-						var Count = result.data;
-						$(Count).each(function(i, n) {
-							$('<label style="font-weight: normal; margin-right: 15px;">'+
-                            '<input type="radio" value="' + n.F_DictionaryValueId
-							+ '" name="response"/>' + n.F_Name 
-							+ '</label>').appendTo($(".responseST"));
-						})
-						$('.responseST input:radio:first').attr('checked', 'checked');
-					});
-				}
-				$("#clgd").click(function() {
-					var val = $("input[name='ltype']:checked").val();
-					
-					var valRes = $("input[name='response']:checked").val();
-					
-					var dealCost;
-					if (isNaN($("#dealCost").val())) {
-						dealCost="";
-						
-					}else{
-						dealCost=$("#dealCost").val();
-					}
-					if(!val) {
-						layer.confirm('请选择处理方式！', {
-							btn: ['确定']
-						});
-						return;
-					}
-					if(val == '0') {
-						if(!$("#clbm").val()) {
-							layer.confirm('请选择接收部门！', {
-								btn: ['确定']
-							});
-							return;
-						}
-					}
-					$.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
-						workid: zpid,
-						dealcost: dealCost*1,	//处理费用
-						dealresult:$("#dealCont").val(),//处理结果
-						dealdes: $("#cont").val(),	//客诉进展详述	
-						dealstate:val,	//处理状态
-						dealtimely:valRes,		//及时响应
-						"token": $.cookie("token")
-					}, function(result) {
-						result = $.parseJSON(result);
-						if(result.state.toLowerCase() == "success") {
-							layer.msg("处理工单成功");
-							$(".t-shade").removeClass("cx");
-							$(".clgd").removeClass("cx");
-							if(ns == 1) {
-								$('#workorderlist').bootstrapTable('refresh');
-							} else {
-								$('#workorderlist_').bootstrapTable('refresh');
-							}
-						}
-					})
-				})
 			})
 
 			function initTable() {
@@ -717,77 +527,6 @@
 					pagination: true, //启动分页
 					pageSize: 10, //每页显示的记录数
 					pageNumber: 1, //当前第几页
-					pageList: [5, 10, 20, 50, 100], //记录数可选列表
-					search: false, //是否启用查询
-					showColumns: false, //显示下拉框勾选要显示的列
-					showRefresh: false, //显示刷新按钮
-					fixedColumns: true,
-                	fixedNumber: 14,
-                	columns:[{class:'W100'},{class:'W160'},{class:'W100'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W100'},{class:'W160'},{class:'W100'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W100'},{class:'W220'}],//{class:'W60margin'}
-					sidePagination: "server", //表示服务端请求
-					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
-					//设置为limit可以获取limit, offset, search, sort, order
-					queryParamsType: "undefined",
-					queryParams: function queryParams(params) { //设置查询参数
-						var param = {
-//							source: $('#orderSource').val(), //工单来源
-//							producttype:$('#productTypeFilt').val(), //产品类别
-//							province:$(".inps2").val(),
-//							city:$("#cityName").val(),
-//							type:$("#orderType").val(), //工单类型
-//							key:$('#keyWord').val(), //内容关键字
-//							workid:$('#orderNum').val(), //工单号
-//							userid: $('#userid').val() //坐席
-							
-							state: 3,
-							token: $.cookie("token"),
-							code: $("#searchCode").val(), //工单编号
-							cusname: $("#searchCusName").val(), // 来电人姓名
-							cusphone: $("#searchCusPhone").val(), //来电人电话
-							createby: $("#searchCreateBy").val(),// 创建人
-							dealTimely: $("#searchDealTimely").val(), // 重要级别
-							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
-							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
-							keywords: $("#searchKeyWords").val(), // 模糊搜索
-							touser: $("#searchTouser").val(), // 处理人
-							see: $("#searchSee").val(), //	处理专员是否只查看负责区域单子
-							source: $("#searchOrderSource").val(), //工单来源
-							type: $("#searchOrderType").val(), //工单类型
-							pagesize: params.pageSize,
-							page: params.pageNumber,
-						};
-						return param;
-					},
-					onLoadSuccess: function() { //加载成功时执行
-						//layer.msg("加载成功");
-					},
-					onLoadError: function() { //加载失败时执行
-						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
-					}
-				});
-			}
-
-			function initTables() {
-				//先销毁表格
-				$('#workorderlist_').bootstrapTable('destroy');
-				//初始化表格,动态从服务器加载数据
-				$("#workorderlist_").bootstrapTable({
-					method: "get", //使用get请求到服务器获取数据
-					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
-					contentType: 'application/x-www-form-urlencoded',
-					striped: true, //表格显示条纹
-					pagination: true, //启动分页
-					pageSize: 10, //每页显示的记录数
-					pageNumber: 1, //当前第几页
 					pageList: [10, 20, 50, 100], //记录数可选列表
 					search: false, //是否启用查询
 					showColumns: false, //显示下拉框勾选要显示的列
@@ -828,40 +567,6 @@
 					}
 				});
 			}
-			
-			function De() {
-				return '<div class="warning" onclick="CL()">调转</div>'
-			}
-
-			function CL() {
-				top.$("iframe:visible")[0].src = "WorkOrder/AddWorkOrder.html?id=" + id + "phone=" + phone;
-
-			}
-
-			var ns;
-			$.ajax({
-				type: "get",
-				url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
-				dataType: 'json',
-				async: true,
-				data: {
-					token: $.cookie("token")
-				},
-				success: function(data) {
-					if(data.state.toLowerCase() == 'success') {
-						if(data.data.groname == '思念组') {
-							$('#ce').show();
-							ns = 1;
-							$('.BZ').removeClass("Hidens");
-						} else {
-							$('#ces').show();
-							ns = 2;
-							initTables();
-							$('.BZ').addClass("Hidens");
-						}
-					}
-				}
-			});
 		</script>
 	</body>
 </html>

CallCenterWeb.UI/js/WorkOrder/AddWorkOrder.js

@@ -258,7 +258,7 @@ $('#keyid').on('change',function(){
      	        $(content).each(function (i, n) {
      	            $("<option value='" + n.F_RegionId + "'>" + n.F_RegionName + "</option>").appendTo("#input_area");
      	        })
-			LAIXIANG($('#input_area'));
+			LAIQU($('#input_area'));
      	    }
      	})
 });
@@ -290,7 +290,6 @@ function getSubmitter(obj) {
 		type: 1,
 		dptid: $("#customer_comaddress").val(),
 	}, function (data) {
-			console.log('123123123')
 			var content = data.rows;
 			$(content).each(function (i, n) {
 				$("<option value='" + n.F_UserId + "'deptId='" + n.F_DeptId + "'>" + n.F_UserName + "</option>").appendTo(obj);
@@ -570,7 +569,6 @@ function saveCustomer() {
             F_Duplicate: $('#duplicate input[name="duplicate"]:checked').val(), //重复工单
 		},
 		success: function(data) {
-			$('.customerSubmit').attr('disabled','disabled');
 			if(data.state.toLowerCase() == 'success') {
 				$('.customerSubmit').attr("disabled", false);
 	            $('.customerSubmit').text('保存');
@@ -584,20 +582,6 @@ function saveCustomer() {
 	});
 }
 
-// 防止多次点击
-function preventMultipleClicks(handler,wait) {
-	var lastTime = 0;
-    return function () {
-    
-        var nowTime = new Date().getTime();
- 
-        if (nowTime - lastTime > wait) {
-            handler.apply(this, arguments);
-            lastTime = nowTime;
-        }
-    }
-}
-
 function clear() {
     $('#name').val('');
     $('#tel').val(''); //号码

CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

@@ -1,11 +1,9 @@
 var selid;//工单ID
 $(document).ready(function() {
 	initTable();
-//	initTables();
 	$(".ss").click(function() {
 		stype = 1;
 		initTable();
-//		initTables();
 	})
 	$('.plasechoce').click(function() {
 		$(this).parent().siblings('input').val('');
@@ -707,6 +705,7 @@ function btn_deleteid(id) {
 				$('#workorderlist').bootstrapTable('refresh');
 				$('#workorderlist_').bootstrapTable('refresh');
 				layer.close(index);
+				initTable();
 			}
 		});
 	});

CallCenterWeb.UI/js/WorkOrder/WorkOrderDealWith.js

@@ -30,9 +30,8 @@ function saveCustomer() {
             	var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
 				parent.layer.close(index); //再执行关闭
 				parent.layer.msg("保存成功！");
-				parent.$('#workorderlist').bootstrapTable('refresh');
-				parent.$('#workorderlist_').bootstrapTable('refresh');
-				parent.$('#orderlist').bootstrapTable('refresh');
+//				parent.$('#workorderlist').bootstrapTable('refresh');
+				parent.initTable();
             } else {
             	$('.customerSubmit').attr("disabled", false);
 	            $('.customerSubmit').text('确定');

CallCenterWeb.UI/js/WorkOrder/WorkOrderTransfer.js

@@ -11,22 +11,40 @@ $(document).ready(function () {
 })
 
 
-//部门
+//办事处 提交人
 function getDepartment(obj) {
-	obj.empty();
-	obj.append('<option selected="selected" value="">请选择</option>');
-	$.getJSON(huayi.config.callcenter_url + "Department/GetSubordinate", {
-		"token": $.cookie("token"),
-	}, function (data) {
-		if (data.state.toLowerCase() == "success") {
-			var content = data.data[0].children;
-			$(content).each(function (i, n) {
-				$("<option value='" + n.id + "'>" + n.text + "</option>").appendTo(obj);
-			})
-		}
-	})
+    obj.empty();
+    obj.append('<option selected="selected" value="">请选择</option>');
+    $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
+        "token": $.cookie("token"),
+        pid: 1,
+        F_Layer: 1,
+    }, function (data) {
+        if (data.state.toLowerCase() == "success") {
+            var content = data.data;
+            $(content).each(function (i, n) {
+                $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo(obj);
+            })
+        }
+    })
 }
 
+//部门
+//function getDepartment(obj) {
+//	obj.empty();
+//	obj.append('<option selected="selected" value="">请选择</option>');
+//	$.getJSON(huayi.config.callcenter_url + "Department/GetSubordinate", {
+//		"token": $.cookie("token"),
+//	}, function (data) {
+//		if (data.state.toLowerCase() == "success") {
+//			var content = data.data[0].children;
+//			$(content).each(function (i, n) {
+//				$("<option value='" + n.id + "'>" + n.text + "</option>").appendTo(obj);
+//			})
+//		}
+//	})
+//}
+
 
 //业务员
 function getSalesman(obj) {
@@ -35,7 +53,7 @@ function getSalesman(obj) {
 	$.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
 		"token": $.cookie("token"),
 		type: 2,
-		dptid: $("#customer_comaddress").val(),
+		dptid: $("#customer_department").val(),
 	}, function (data) {
 			var content = data.rows;
 			$(content).each(function (i, n) {
@@ -51,7 +69,7 @@ function getManager(obj) {
 	$.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
 		"token": $.cookie("token"),
 		type: 1,
-		dptid: $("#customer_comaddress").val(),
+		dptid: $("#customer_department").val(),
 	}, function (data) {
 			var content = data.rows;
 			$(content).each(function (i, n) {
@@ -64,10 +82,8 @@ function getManager(obj) {
 $('#customer_department').on('change',function(){
 	console.log('type',type,typeof(type))
 	if (type === "1") {
-		console.log('type',123123)
 		getManager($('#customer_submitter'));
 	} else if (type === "2") {
-		console.log('type',456456)
 		getSalesman($('#customer_submitter'));
 	}
 });
@@ -97,9 +113,8 @@ function saveCustomer() {
             	var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
 				parent.layer.close(index); //再执行关闭
 				parent.layer.msg("保存成功！");
-				parent.$('#workorderlist').bootstrapTable('refresh');
-				parent.$('#workorderlist_').bootstrapTable('refresh');
-				parent.$('#orderlist').bootstrapTable('refresh');
+//				parent.$('#workorderlist').bootstrapTable('refresh');
+				parent.initTable();
             } else {
             	$('.customerSubmit').attr("disabled", false);
 	            $('.customerSubmit').text('确定');

CallCenterWeb.UI/js/WorkOrder/xgWork.js

@@ -707,7 +707,6 @@ function saveCustomer() {
 				parent.layer.close(index); //再执行关闭
 				parent.layer.msg("保存成功！");
 				parent.$('#workorderlist').bootstrapTable('refresh');
-				parent.$('#workorderlist_').bootstrapTable('refresh');
 				parent.$('#orderlist').bootstrapTable('refresh');
             } else {
             	$('.customerSubmit').attr("disabled", false);