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+<!DOCTYPE html>
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+<html>
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+
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+ <head>
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+ <meta charset="UTF-8">
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+ <title>处理中工单</title>
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+ <meta name="viewport" content="width=device-width, initial-scale=1.0">
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+ <script src="../Script/Common/huayi.load.js"></script>
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+ <script src="../Script/Common/huayi.config.js"></script>
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+ <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
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+ <link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
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+ <link href="../css/init.css" rel="stylesheet" />
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+ <link href="../css/WorkOrder/Search.css" rel="stylesheet">
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+ <style>
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+ .time-box {
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+ display: inline-block;
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+ position: relative;
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+ }
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+
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+ .search_time {
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+ width: 228px!important;
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+ }
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+
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+ .W100 .th-inner {
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+ width:100px !important;
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+ }
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+ .W160 .th-inner {
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+ width:160px !important;
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+ }
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+ .W220 .th-inner {
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+ width:220px !important;
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+ }
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+ .W220{
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+ width:220px !important;
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+ }
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+ .toolBox{
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+ height: 95px;
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+ }
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+ .form-inline{
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+ margin-bottom: 10px;
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+ }
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+ </style>
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+
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+ </head>
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+
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+ <body class="gray-bg">
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+ <div class="daoHang clearfix">
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+ <div class="dhLeft">
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+ <sapn><i class="syIcon"></i>位置：
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+ <a href="javaScript:;" id="ReIndex">首页</a>>
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+ <a href="javaScript:;">工单管理</a>>
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+ <a href="" class="nowPosition">已处理工单</a>
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+ </sapn>
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+ </div>
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+ <div class="dhRight">
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+ <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
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+ </div>
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+ </div>
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+ <div class="wrapper wrapper-content animated fadeInRight">
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+ <div class="toolBox">
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+ <div class="th-bar clearfix">
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+ <div class="pull-left">
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+ <div class="form-inline">
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+ <div class="form-group">
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+ <select class="form-control" id="searchOrderSource">
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+ <option value="">请选择工单来源</option>
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+ <option value="1">PC</option>
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+ <option value="2">APP</option>
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+ <option value="3">微信</option>
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+ </select>
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+ </div>
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+ <div class="form-group">
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+ <select class="form-control" id="searchOrderType">
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+ <option value="">请选择工单类型</option>
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+ <option value="1">咨询</option>
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+ <option value="2">投诉</option>
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+ </select>
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+ </div>
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+ <div class="time-box form-group">
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+ <i class="tub fa fa-calendar"></i>
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+ <input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
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+ </div>
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+ <div class="time-box form-group">
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+ <select class="form-control" id="searchSee">
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+ <option value="">选择只查看负责区域单子</option>
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+ <option value="0">所有</option>
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+ <option value="1">管理区域</option>
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+ </select>
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+ </div>
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+ <div class="time-box form-group">
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+ <input class="form-control" type="text" id="searchCode" placeholder="请输入工单号">
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+ </div>
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+ </div>
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+ <div class="form-inline">
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+ <div class="time-box form-group">
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+ <input class="form-control" type="text" id="searchCusName" placeholder="请输入来电人姓名">
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+ </div>
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+ <div class="time-box form-group">
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+ <input class="form-control" type="text" id="searchCusPhone" placeholder="请输入来电人电话">
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+ </div>
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+ <div class="time-box form-group">
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+ <input class="form-control" type="text" id="searchCreateBy" placeholder="请输入创建人">
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+ </div>
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+ <div class="time-box form-group">
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+ <select class="form-control" id="searchDealTimely">
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+ <option value="">请选择重要级别</option>
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+ </select>
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+ </div>
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+ <!--<div class="time-box form-group">
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+ <input class="form-control" type="text" id="searchKeyWords" placeholder="模糊搜索">
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+ </div>-->
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+ <div class="time-box form-group">
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+ <input class="form-control" type="text" id="searchTouser" placeholder="处理人">
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+ </div>
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+ </div>
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+ </div>
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+ <div class="pull-right">
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+ <button class="btns ss">搜索</button>
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+ </div>
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+ </div>
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+ </div>
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+ <div style="width: 100%;padding: 10px;" id="ces">
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+ <table id="workorderlist" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
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+ <thead>
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+ <tr>
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+ <th data-field="F_SerialNumber" data-class="W100" data-align="center">序号</th>
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+ <th data-field="F_WorkOrderId" data-class="W160" data-formatter="View" data-align="center">工单编号</th>
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+ <th data-field="F_Source" data-class="W100" data-formatter="workOrderSourceJudge" data-align="center">工单来源</th>
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+ <th data-field="F_Type" data-formatter="workOrderTypeJudge" data-align="center">工单类别</th>
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+ <th data-field="F_State" data-class="W100" data-formatter="workOrderStateJudge" data-align="center">工单状态</th>
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+ <th data-field="F_AreaName" data-class="W100" data-align="center">区域</th>
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+ <th data-field="F_OfficName" data-class="W100" data-align="center">办事处</th>
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+ <th data-field="F_CreateTime" data-class="W100" data-align="center">创建时间</th>
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+ <th data-field="F_DealTimely" data-class="W100" data-formatter="workOrderDealTimelyJudge" data-align="center">重要级别</th>
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+ <th data-field="F_Reason" data-class="W100" data-formatter="workOrderReasonJudge" data-align="center">原因</th>
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+ <th data-field="F_CusName" data-class="W100" data-align="center">来电人姓名</th>
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+ <th data-field="F_CusPhone" data-class="W100" data-align="center">来电人电话</th>
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+ <th data-field="F_AddRess" data-class="W100" data-align="center">地址</th>
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+ <th data-field="F_ProductType" data-class="W100" data-formatter="workOrderProductTypeJudge" data-align="center">产品代码</th>
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+ <th data-field="F_ProductName" data-class="W100" data-align="center">产品名称</th>
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+ <th data-field="F_Specifications" data-class="W100" data-align="center">规格</th>
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+ <th data-field="F_ProductDate" data-class="W100" data-align="center">生产日期</th>
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+ <th data-field="F_BatchNumber" data-class="W100" data-align="center">产品编码</th>
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+ <th data-field="F_Manufacturer" data-class="W100" data-align="center">生产厂家</th>
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+ <th data-field="F_ProblemCode" data-class="W100" data-align="center">问题代码</th>
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+ <th data-field="F_QualityProblem" data-class="W100" data-align="center">质量问题</th>
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+ <th data-field="F_Notifications" data-class="W100" data-align="center">通知人</th>
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+ <th data-field="F_ReceivingPerson" data-class="W100" data-align="center">接听人</th>
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+ <th data-field="F_ImplementationSituation" data-class="W100" data-align="center">落实情况</th>
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+ <th data-field="F_Duplicate" data-class="W100" data-formatter="workOrderDuplicateJudge" data-align="center">重复工单</th>
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+ <th data-field="F_DealResult" data-class="W100" data-align="center">处理结果</th>
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+ <th data-field="F_DealUser" data-class="W100" data-align="center">处理人</th>
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+ <th data-field="F_DealTime" data-class="W100" data-align="center">处理时间</th>
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+ <th data-field="F_Returnnote" data-class="W100" data-align="center">退回说明</th>
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+ <th data-field="F_Content" data-class="W160" data-align="center">备注</th>
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+ <th data-field="F_WorkOrderId" data-class="workOprate workOprate5 W220" data-formatter="formatterProcessing" data-align="center">操作</th>
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+ </tr>
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+ </thead>
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+ </table>
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+ </div>
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+ <!--查看详情-->
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+ <div class="ckxq Hidens">
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+ <ul class="clearfix ckxq_ul">
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+ <li class="Active">工单详情</li>
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+ <li>工单记录</li>
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+ <span class="Closed">×</span>
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+ </ul>
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+ <div class="gdxq">
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+ <div class="">
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+ <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
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+ <tbody class="tbodys">
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+ <tr>
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+ <th>工单编号：</th>
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+ <td>
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+ <span id="detailWorkOrderId"></span>
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+ </td>
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+ <th>工单来源：</th>
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+ <td>
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+ <span id="detailSource"></span>
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+ </td>
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+ <th>工单类型：</th>
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+ <td>
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+ <span id="detailType"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>大区：</th>
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+ <td>
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+ <span id="detailAreaName"></span>
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+ </td>
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+ <th>办事处：</th>
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+ <td>
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+ <span id="detailOfficeName"></span>
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+ </td>
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+ <th>投诉时间：</th>
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+ <td>
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+ <span id="detailCreateTime"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>重要级别：</th>
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+ <td>
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+ <span id="detailDealTimely"></span>
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+ </td>
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+ <th>原因：</th>
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+ <td>
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+ <span id="detailReason"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>来电人姓名：</th>
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+ <td>
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+ <span id="detailCusName"></span>
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+ </td>
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+ <th>来电人电话：</th>
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+ <td>
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+ <span id="detailCusPhone"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>地址：</th>
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+ <td>
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+ <span id="detailAddress"></span>
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+ </td>
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+ <th>产品代码：</th>
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+ <td>
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+ <span id="detailProductType"></span>
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+ </td>
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+ <th>产品名称：</th>
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+ <td>
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+ <span id="detailProductName"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>规格：</th>
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+ <td>
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+ <span id="detailSpecifications"></span>
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+ </td>
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+ <th>生产日期：</th>
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+ <td>
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+ <span id="detailPRoductDate"></span>
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+ </td>
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+ <th>产品编码：</th>
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+ <td>
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+ <span id="detailBatchNumber"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>生产厂家：</th>
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+ <td>
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+ <span id="detailManufacturer"></span>
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+ </td>
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+ <th>问题代码：</th>
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+ <td>
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+ <span id="detailProblemCode"></span>
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+ </td>
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+ <th>质量问题：</th>
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+ <td>
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+ <span id="detailQualityProblem"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>通知人：</th>
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+ <td>
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+ <span id="detailNotifications"></span>
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+ </td>
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+ <th>接听人：</th>
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+ <td>
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+ <span id="detailReceivingPerson"></span>
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+ </td>
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+ <th>落实情况：</th>
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+ <td>
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+ <span id="detailImplementationSituation"></span>
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+ </td>
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+ </tr>
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+ <tr>
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+ <th>序号：</th>
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+ <td>
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+ <span id="detailSerialNumber"></span>
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+ </td>
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+ <th>工单状态：</th>
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282
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+ <td>
|
|
|
283
|
+ <span id="detailState"></span>
|
|
|
284
|
+ </td>
|
|
|
285
|
+ <th>重复工单：</th>
|
|
|
286
|
+ <td>
|
|
|
287
|
+ <span id="detailDuplicate"></span>
|
|
|
288
|
+ </td>
|
|
|
289
|
+ </tr>
|
|
|
290
|
+ <tr>
|
|
|
291
|
+ <th>处理结果：</th>
|
|
|
292
|
+ <td>
|
|
|
293
|
+ <span id="detailDealResult"></span>
|
|
|
294
|
+ </td>
|
|
|
295
|
+ <th>处理人：</th>
|
|
|
296
|
+ <td>
|
|
|
297
|
+ <span id="detailDealUser"></span>
|
|
|
298
|
+ </td>
|
|
|
299
|
+ <th>处理时间：</th>
|
|
|
300
|
+ <td>
|
|
|
301
|
+ <span id="detailDealTime"></span>
|
|
|
302
|
+ </td>
|
|
|
303
|
+ </tr>
|
|
|
304
|
+ <tr>
|
|
|
305
|
+ <th>接听人：</th>
|
|
|
306
|
+ <td colspan="5" id="conTent">
|
|
|
307
|
+ </td>
|
|
|
308
|
+ </tr>
|
|
|
309
|
+ <tr>
|
|
|
310
|
+ <th>备注：</th>
|
|
|
311
|
+ <td colspan="5" id="detailContent">
|
|
|
312
|
+ </td>
|
|
|
313
|
+ </tr>
|
|
|
314
|
+ </tbody>
|
|
|
315
|
+ </table>
|
|
|
316
|
+ </div>
|
|
|
317
|
+ </div>
|
|
|
318
|
+ <div class="gdxq" style="display:none;">
|
|
|
319
|
+ <div class="">
|
|
|
320
|
+ <table id="workOrderRecord" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
|
|
|
321
|
+ <thead>
|
|
|
322
|
+ <tr>
|
|
|
323
|
+ <th data-field="F_WoState" data-width="20%" data-align="left" data-formatter="formatterWorkOrderRecordStatus">工单状态</th>
|
|
|
324
|
+ <th data-field="F_OptContent" data-align="left">内容</th>
|
|
|
325
|
+ <th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
|
|
|
326
|
+ </tr>
|
|
|
327
|
+ </thead>
|
|
|
328
|
+ </table>
|
|
|
329
|
+ </div>
|
|
|
330
|
+ </div>
|
|
|
331
|
+ </div>
|
|
|
332
|
+ </div>
|
|
|
333
|
+
|
|
|
334
|
+ <script src="../js/zTree/jquery.ztree.core.js"></script>
|
|
|
335
|
+ <script src="../js/kindeditor/kindeditor.js"></script>
|
|
|
336
|
+ <script src="../js/kindeditor/lang/zh_CN.js"></script>
|
|
|
337
|
+ <script src="../js/WorkOrder/WorkOrder.js"></script>
|
|
|
338
|
+ <script src="../js/laydate/laydate.js"></script>
|
|
|
339
|
+ <script src="../js/comboSelect/jquery.combo.select.js"></script>
|
|
|
340
|
+ <script>
|
|
|
341
|
+ $(document).ready(function() {
|
|
|
342
|
+ laydate.render({
|
|
|
343
|
+ elem: '#greetingTimes',
|
|
|
344
|
+ range: '~',
|
|
|
345
|
+ theme: '#1ab394',
|
|
|
346
|
+ });
|
|
|
347
|
+ })
|
|
|
348
|
+
|
|
|
349
|
+ function initTable() {
|
|
|
350
|
+ //先销毁表格
|
|
|
351
|
+ $('#workorderlist').bootstrapTable('destroy');
|
|
|
352
|
+ //初始化表格,动态从服务器加载数据
|
|
|
353
|
+ $("#workorderlist").bootstrapTable({
|
|
|
354
|
+ method: "get", //使用get请求到服务器获取数据
|
|
|
355
|
+ url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
|
|
|
356
|
+ contentType: 'application/x-www-form-urlencoded',
|
|
|
357
|
+ striped: true, //表格显示条纹
|
|
|
358
|
+ pagination: true, //启动分页
|
|
|
359
|
+ pageSize: 10, //每页显示的记录数
|
|
|
360
|
+ pageNumber: 1, //当前第几页
|
|
|
361
|
+ pageList: [10, 20, 50, 100], //记录数可选列表
|
|
|
362
|
+ search: false, //是否启用查询
|
|
|
363
|
+ showColumns: false, //显示下拉框勾选要显示的列
|
|
|
364
|
+ showRefresh: false, //显示刷新按钮
|
|
|
365
|
+ sidePagination: "server", //表示服务端请求
|
|
|
366
|
+ fixedColumns: true,
|
|
|
367
|
+ fixedNumber: 14,
|
|
|
368
|
+ //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
|
|
|
369
|
+ //设置为limit可以获取limit, offset, search, sort, order
|
|
|
370
|
+ queryParamsType: "undefined",
|
|
|
371
|
+ queryParams: function queryParams(params) { //设置查询参数
|
|
|
372
|
+ var param = {
|
|
|
373
|
+ token: $.cookie("token"),
|
|
|
374
|
+ code: $("#searchCode").val(), //工单编号
|
|
|
375
|
+ cusname: $("#searchCusName").val(), // 来电人姓名
|
|
|
376
|
+ cusphone: $("#searchCusPhone").val(), //来电人电话
|
|
|
377
|
+ createby: $("#searchCreateBy").val(),// 创建人
|
|
|
378
|
+ dealTimely: $("#searchDealTimely").val(), // 重要级别
|
|
|
379
|
+ starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
|
|
|
380
|
+ endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], // 结束时间
|
|
|
381
|
+ keywords: "", // 模糊搜索
|
|
|
382
|
+ touser: $("#searchTouser").val(), // 处理人
|
|
|
383
|
+ see: $("#searchSee").val(), // 处理专员是否只查看负责区域单子
|
|
|
384
|
+ source: $("#searchOrderSource").val(), //工单来源
|
|
|
385
|
+ type: $("#searchOrderType").val(), //工单类型
|
|
|
386
|
+ state: 4, //工单状态
|
|
|
387
|
+ pageindex: params.pageNumber, //页码
|
|
|
388
|
+ pagesize: params.pageSize, //条数
|
|
|
389
|
+ };
|
|
|
390
|
+ return param;
|
|
|
391
|
+ },
|
|
|
392
|
+ onLoadSuccess: function() { //加载成功时执行
|
|
|
393
|
+ //layer.msg("加载成功");
|
|
|
394
|
+ getLoginPersonNow();
|
|
|
395
|
+ },
|
|
|
396
|
+ onLoadError: function() { //加载失败时执行
|
|
|
397
|
+ //layer.msg("加载数据失败", { time: 1500, icon: 2 });
|
|
|
398
|
+ }
|
|
|
399
|
+ });
|
|
|
400
|
+ }
|
|
|
401
|
+ </script>
|
|
|
402
|
+ </body>
|
|
|
403
|
+
|
|
|
404
|
+</html>
|
