var typeSmall;
var id = helper.request.queryString("id");
$(document).ready(function () {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
dataType: 'json',
async: false,
data: {
token: $.cookie("token")
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
if(data.data.groname == '思念组') {
$(".snRmove").remove();
$(".dkRmove").show();
} else {
$(".snRmove").show();
$(".complainDiv2").hide();
$(".dkRmove").remove();
$(".ns-2").remove();
}
}
}
});
var groupcode = $('#groupcode', top.document).val();
if (groupcode == 'SCZ') {
$("#usedate").text("饮用日期:");
$("#vipid").text("对接人:");
$("#vipphone").text("对接人电话:");
}
// laydate.render({
// elem: '.userDate',
// theme: '#1ab394',
// calendar: 'true'
// });
// laydate.render({
// elem: '.buyDate',
// theme: '#1ab394',
// calendar: 'true'
// });
// laydate.render({
// elem: '#productDate',
// theme: '#1ab394',
// calendar: 'true'
// });
$.ajaxSettings.async = false;
// 产品代码
getProductType();
// 问题代码
getProblemCode();
// 重要级别
getDealTimely();
//产品厂家
getProductFactory();
// 省 办事处
LAISHENG($("#source"));//省
CHOUDQ($("#customer_comaddress")); //办事处
//普通工单禁止选择原因
$('#reason').attr("disabled", "disabled");
//客诉专员
ComplaintVip();
//保存
$('.customerSubmit').click(function() {
saveCustomer();
});
$.ajaxSettings.async = true;
var id = helper.request.queryString("id");
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "WorkOrder/GetDetails",
dataType: 'json',
async: true,
cache: false,
data: {
id: id,
token: $.cookie("token")
},
success: function(result) {
if (result.rows.length > 0) {
var data = result.rows[0];
$("#workOrderId").val(data.F_WorkOrderId); //工单编号
// $("#order_isover").val(data.F_Type); // 工单类别
$("#name").val(data.F_CusName); // 姓名
$("#tel").val(data.F_CusPhone); // 电话
$("#productName").val(data.F_ProductName); // 产品名称
$('#specification').val(data.F_Specifications); // 规格
$("#productDate").val(data.F_ProductDate); // 生产日期
$("#productNumber").val(data.F_BatchNumber); // 产品编码
$("#productFactory").val(data.F_Manufacturer); // 产品厂家
$("#problemCode option:selected").text(data.F_ProblemCode); // 问题代码
$("#problemCode option:selected").val(data.F_ProblemCode); // 问题代码
$("#productType option:selected").text(data.F_ProductType) //产品代码
$("#productType option:selected").val(data.F_ProductType); // 产品代码
$("#qualityProblem").val(data.F_QualityProblem); // 质量问题
$("#duplicate").val(data.F_Duplicate); // 重复工单
$("#remark").val(data.F_Content); // 备注
$("#dealTimely option:selected").text(data.F_DealTimely); //重要级别
$("#dealTimely option:selected").val(data.F_DealTimely); //重要级别
$("#reason option:selected").text(data.F_Reason); //原因
$("#reason option:selected").val(data.F_Reason); //原因
//工单类型
$("#order_isover input[type=radio][name=type][value="+data.F_Type+"]").attr("checked",'checked');
//重复工单
$("#duplicate input[type=radio][name=duplicate][value="+data.duplicate+"]").attr("checked",'checked');
// 工单来源
workOrderSourceDisplay(data);
// 省市县
provinceCity(data)
}
}
});
//获取专员手机号
$("#vipName").change(function() {
$("#vipTel").val($("#vipName option:selected").attr("index"));
//$("#areaInps").val($("#vipName option:selected").attr("areaText"));
$("#typeclass").val($("#vipName option:selected").attr("province") + "/" + $("#vipName option:selected").attr("city"));
$(".inps2").val($("#vipName option:selected").attr("province"));
$(".inps3").val($("#vipName option:selected").attr("city"));
});
})
// 工单来源显示
function workOrderSourceDisplay(data) {
if (data.F_Source === 1) {
$("#workOrderSource").val("PC")
} else if (data.F_Source === 2){
$("#workOrderSource").val("APP")
} else if (data.F_Source === 3) {
$("#workOrderSource").val("微信")
} else {
$("#workOrderSource").val("")
}
}
//省市县回显
function provinceCity(data){
var provinceCityArr = data.F_AddRess.split("-");
$("#source option:selected").text(provinceCityArr[0]);
$("#source option:selected").val(provinceCityArr[0]);
$("#type option:selected").text(provinceCityArr[1]);
$("#type option:selected").val(provinceCityArr[1]);
$("#keyid option:selected").text(provinceCityArr[2]);
$("#keyid option:selected").val(provinceCityArr[2]);
}
//省 市 区/县
//省
function LAISHENG(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
pid: 0,
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
//市
function LAISHI(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
pid:$('#source').val(),
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
//区/县
function LAIQU(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
pid:$('#type').val(),
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
$('#source').on('change',function(){
LAISHI($("#type"));
});
$('#type').on('change',function(){
LAIQU($("#keyid"));
});
//办事处 提交人
function CHOUDQ(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
"token": $.cookie("token"),
pid: 1,
F_Layer: 1,
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
//办事处
function CHOUFEN(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
"token": $.cookie("token"),
F_Layer:2,
pid:$("#customer_comaddress").val(),
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
// 提交人
function getSubmitter(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
"token": $.cookie("token"),
type: 1,
dptid: $("#customer_comaddress").val(),
}, function (data) {
var content = data.rows;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
})
}
// 获取提交人
$('#customer_comaddress').on('change',function(){
getSubmitter($('#customer_submitter'));
});
//产品代码
function getProductType() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "CPDM"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#productType"));
})
}
});
}
// 问题代码
function getProblemCode() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "WTDM"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#problemCode"));
})
}
});
}
// 重要级别
function getDealTimely() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "GDDJ"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#dealTimely"));
})
}
});
}
// 重要级别原因(Ⅰ级)
function getReasonOne() {
$("#reason").empty();
$("#reason").append("");
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "YJYY"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#reason"));
})
}
});
}
// 重要级别原因(Ⅱ级)
function getReasonTwo() {
$("#reason").empty();
$("#reason").append("");
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "EJYY"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#reason"));
})
}
});
}
//产品厂家
function getProductFactory() {
$("#productFactory").empty();
$("#productFactory").append('');
$.getJSON(huayi.config.callcenter_url + "EquipmentNumber/GetList", {
"token": $.cookie("token"),
keywords: "",
pageindex: "1",
pagesize: "200",
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.rows;
$(content).each(function (i, n) {
$("").appendTo("#productFactory");
})
}
})
}
// 重要级别显示原因
$('#dealTimely').on('change',function(){
if ($('#dealTimely').val() === 'Ⅰ级'){
$('#reason').val('');
$('#reason').removeAttr("disabled");
getReasonOne();
} else if ($('#dealTimely').val() === 'Ⅱ级' ){
$('#reason').val('');
$('#reason').removeAttr("disabled");
getReasonTwo();
} else {
$('#reason').val('');
$('#reason').attr("disabled", "disabled");
}
})
// 指派事件
$('#isAssign').on('change', function(){
if($('#isAssign input[name="isAssign"]:checked').val() === '1'){
$('.comaddressTitle').show();
$('.comaddressSelect').show();
$('.submitterTitle').show();
$('.submitterSelect').show();
} else if ($('#isAssign input[name="isAssign"]:checked').val() === '2'){
$('.comaddressTitle').hide();
$('.comaddressSelect').hide();
$('.submitterTitle').hide();
$('.submitterSelect').hide();
}
})
// 地址(省+市+区/县)
function detailedAddress() {
if($('#source').val() === ""){
var province = '';
} else {
var province = $('#source').find("option:selected").text()
}
if($('#type').val() === ""){
var city = '';
} else {
var city = $('#type').find("option:selected").text()
}
if($('#keyid').val() === ""){
var county = '';
} else {
var county = $('#keyid').find("option:selected").text()
}
var address = province + '-' + city + '-' + county;
return address;
}
//处理状态
dealState();
function dealState() {
$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
"token": $.cookie("token"),
flag: "CLZT"
}, function(result) {
result = $.parseJSON(result);
var Count = result.data;
$(Count).each(function(i, n) {
$('').appendTo($(".disposeST"));
})
$('.disposeST input:radio:first').attr('checked', 'checked');
});
}
//响应状态
responseState();
function responseState() {
$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
"token": $.cookie("token"),
flag: "XYZT"
}, function(result) {
result = $.parseJSON(result);
var Count = result.data;
$(Count).each(function(i, n) {
$('').appendTo($(".responseST"));
})
$('.responseST input:radio:first').attr('checked', 'checked');
});
}
var setting = {
data: {
key: {
name: "F_AreaName"
},
simpleData: {
enable: true,
idKey: "F_Id",
pIdKey: "F_ParentId",
rootPId: 0
}
},
callback: {
onClick: changeTreeClick
}
}
function changeTreeClick(event, treeId, treeNode) {
var areaParent = treeNode.getPath();
if (areaParent[1]) {
areaParent1 = areaParent[0].F_AreaName
areaParent2 = areaParent[1].F_AreaName
$('#typeclass').val(areaParent1 + "/" + areaParent2);
$('.inps2').val(areaParent1);
$('.inps3').val(areaParent2);
ComplaintVip();
} else {
layer.msg("请选择最下级菜单");
}
$('.addTree1').hide();
};
//客诉专员
function ComplaintVip() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Customer/GetAllList",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
type: 2,
province: $('.inps2').val(), //省
city: $('.inps3').val() //市
},
success: function(data) {
$("#vipName").empty();
var Count = data.data;
$('').appendTo($("#vipName"));
$(Count).each(function(i, n) {
$('').appendTo($("#vipName"));
})
}
});
}
//保存
function saveCustomer() {
var val = $("input[name='ltype']:checked").val();
var valRes = $("input[name='response']:checked").val();
var dealCost;
if (isNaN($("#dealCost").val())) {
dealCost="";
}else{
dealCost=$("#dealCost").val();
}
if (!$('#name').val()) {
layer.confirm('请输入姓名!', {
icon: 2,
btn: ['确定']
});
return;
}
if (!$('#tel').val()) {
layer.confirm('请输入电话!', {
icon: 2,
btn: ['确定']
});
return;
}
if(!$('#qualityProblem').val()) {
layer.confirm('请输入质量问题!', {
icon: 2,
btn: ['确定']
});
return;
}
$.ajax({
type: "post",
url: huayi.config.callcenter_url + "WorkOrder/UpdateWorkOrder",
dataType: 'json',
async: true,
beforeSend: function() { //触发ajax请求开始时执行
$('.customerSubmit').attr("disabled", true);
$('.customerSubmit').text('保存中...');
},
data: {
token: $.cookie("token"),
F_Id: id,
F_Type: $('#order_isover input[name="type"]:checked').val(), //工单类型
F_DealTimely: $('#dealTimely').val(), //重要级别
F_Reason: $('#reason').val(), //原因
F_CusName: $('#name').val(), //姓名
F_CusPhone: $('#tel').val(), //号码
F_AddRess: detailedAddress(),//地址
F_ProductType: $('#productType').val(), //产品代码
F_ProductName: $('#productName').val(), //产品名称
F_Specifications: $('#specification').val(), //规格
F_ProductDate: $('#productDate').val(), //生产日期
F_BatchNumber: $('#productNumber').val(), //产品编码
F_Manufacturer: $('#productFactory').val(), //产品厂家
F_ProblemCode: $('#problemCode').val(), //问题代码
F_QualityProblem: $('#qualityProblem').val(), //质量问题
F_Content: $('#remark').val(), //备注
F_Duplicate: $('#duplicate input[name="duplicate"]:checked').val(), //重复工单
},
success: function(data) {
if (data.state.toLowerCase() == 'success') {
$('.customerSubmit').attr("disabled", false);
$('.customerSubmit').text('保存');
var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
parent.layer.close(index); //再执行关闭
parent.layer.msg("保存成功!");
parent.$('#workorderlist').bootstrapTable('refresh');
parent.$('#orderlist').bootstrapTable('refresh');
} else {
$('.customerSubmit').attr("disabled", false);
$('.customerSubmit').text('保存');
}
}
});
}