var typeSmall;
$(document).ready(function () {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
dataType: 'json',
async: false,
data: {
token: $.cookie("token")
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
if(data.data.groname == '思念组') {
$(".snRmove").remove();
$(".dkRmove").show();
} else {
$(".snRmove").show();
$(".complainDiv2").hide();
$(".dkRmove").remove();
}
}
}
});
var groupcode = $('#groupcode', top.document).val();
if (groupcode == 'SCZ') {
$("#usedate").text("饮用日期:");
$("#vipid").text("对接人:");
$("#vipphone").text("对接人电话:");
}
var id = helper.request.queryString("id");
var phone = helper.request.queryString("phone");
var name = helper.request.queryString("name");
// laydate.render({
// elem: '#productDate',
// theme: '#1ab394',
// calendar: 'true'
// });
// 产品代码
getProductType();
// 问题代码
getProblemCode();
// 重要级别
getDealTimely();
// 重要级别原因
getReason();
// 区域
getArea($("#customer_area"));
// 省 办事处
LAISHENG($("#source"));//省
CHOUDQ($("#customer_comaddress")); //办事处
////编辑器配置 客服部
//KindEditor.ready(function(K) {
// window.changeEditor = K.create('#feedBackCon'); //修改弹出框编辑器
//})
////编辑器配置 市场部 备注
//KindEditor.ready(function(K) {
// window.marketEditor = K.create('#remark_market');
//})
//保存
$('.customerSubmit').click(function() {
saveCustomer();
})
if(id) {
$("#CallID").val(id);
$("#tel").val(phone);
$("#tel_market").val(phone);
if(unescape(decodeURI(name)) != 'null' && unescape(decodeURI(name)) != 'undefined') {
$("#name_market").val(unescape(decodeURI(name)));
$("#name").val(unescape(decodeURI(name)));
}
}
$('.areaDown').click(function () {
if ($('.treeList1').css('display') == 'block') {
$('.treeList1').css('display', 'none')
} else {
$('.treeList1').css('display', 'block')
}
})
$('#typeclass').click(function () {
$('.treeList1').css('display', 'block')
})
$('.treeList1').mouseleave(function () {
$(this).css('display', 'none')
})
$(".orderType").change(function () {
if ($(".orderType option:selected").text() != "投诉") {
$(".complainDiv2").show();
typeSmall =$(".complaintType2").val();
$(".complainDiv").hide();
} else {
$(".complainDiv2").hide();
$(".complainDiv").show();
typeSmall =$(".complaintType1").val();
}
});
$(".complaintType2").change(function () {
typeSmall=$(".complaintType2").val();
});
$(".complaintType1").change(function () {
typeSmall=$(".complaintType1").val();
});
//获取专员手机号
$("#vipName").change(function () {
$("#vipTel").val($("#vipName option:selected").attr("index"));
if ($("#vipName option:selected").attr("province")==undefined) {
$("#typeclass").val("");
}else{
$("#typeclass").val($("#vipName option:selected").attr("province") + "/" + $("#vipName option:selected").attr("city"));
$(".inps2").val($("#vipName option:selected").attr("province"));
$(".inps3").val($("#vipName option:selected").attr("city"));
}
});
})
//大区
function getArea(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
"token": $.cookie("token"),
pid: 1,
F_Layer: 1,
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
//办事处
function getOffice(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
"token": $.cookie("token"),
F_Layer:2,
pid:$("#customer_area").val(),
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
// 获取所在区域办事处
$("#customer_area").on("change", function() {
getOffice($("#customer_office"))
})
//省 市 区/县
//省
function LAISHENG(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
pid: 0,
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
//市
function LAISHI(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
pid:$('#source').val(),
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
// 区/县
function LAIQU(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
pid:$('#type').val(),
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
$('#source').on('change',function(){
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
F_Layer: 2,
F_RegionName:$('#source').val(),
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo("#type");
})
LAISHI($("#type"));
}
})
});
$('#type').on('change',function(){
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
F_Layer: 3,
F_RegionName:$('#type').val()
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo("#keyid");
})
LAIQU($("#keyid"));
}
})
});
$('#keyid').on('change',function(){
$.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", {
"token": $.cookie("token"),
F_Layer: 4,
F_RegionName:$('#keyid').val()
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo("#input_area");
})
LAIQU($('#input_area'));
}
})
});
//办事处 提交人
function CHOUDQ(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
"token": $.cookie("token"),
pid: 1,
F_Layer: 1,
}, function (data) {
if (data.state.toLowerCase() == "success") {
var content = data.data;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
}
})
}
// 提交人
function getSubmitter(obj) {
obj.empty();
obj.append('');
$.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
"token": $.cookie("token"),
type: 1,
dptid: $("#customer_comaddress").val(),
}, function (data) {
var content = data.rows;
$(content).each(function (i, n) {
$("").appendTo(obj);
})
})
}
// 获取提交人
$('#customer_comaddress').on('change',function(){
getSubmitter($('#customer_submitter'));
});
//产品代码
function getProductType() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "CPDM"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#productType"));
})
}
});
}
// 问题代码
function getProblemCode() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "WTDM"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#problemCode"));
})
}
});
}
// 重要级别
function getDealTimely() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "GDDJ"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#dealTimely"));
})
}
});
}
// 重要级别原因
function getReason() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "YJYY"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#reason"));
})
}
});
}
// 重要级别为一级时显示原因
$('#dealTimely').on('change',function(){
console.log('1111',$('#dealTimely').val());
if ($('#dealTimely').val() !== '506'){
$('#reason').val('');
$('#reason').attr("disabled", "disabled");
} else {
$('#reason').removeAttr("disabled");
}
})
// 指派事件
$('#isAssign').on('change', function(){
if($('#isAssign input[name="isAssign"]:checked').val() === '1'){
$('.comaddressTitle').show();
$('.comaddressSelect').show();
$('.submitterTitle').show();
$('.submitterSelect').show();
} else if ($('#isAssign input[name="isAssign"]:checked').val() === '0'){
$('.comaddressTitle').hide();
$('.comaddressSelect').hide();
$('.submitterTitle').hide();
$('.submitterSelect').hide();
}
})
// 地址(省+市+区/县)
function detailedAddress() {
if($('#source').val() === ""){
var province = '';
} else {
var province = $('#source').find("option:selected").text()
}
if($('#type').val() === ""){
var city = '';
} else {
var city = $('#type').find("option:selected").text()
}
if($('#keyid').val() === ""){
var county = '';
} else {
var county = $('#keyid').find("option:selected").text()
}
var address = province + '-' + city + '-' + county;
return address;
}
var setting = {
data: {
key: {
name: "F_AreaName"
},
simpleData: {
enable: true,
idKey: "F_Id",
pIdKey: "F_ParentId",
rootPId: 0
}
},
callback: {
onClick: changeTreeClick
}
}
function changeTreeClick(event, treeId, treeNode) {
var areaParent = treeNode.getPath();
if (areaParent[1]) {
areaParent1=areaParent[0].F_AreaName
areaParent2=areaParent[1].F_AreaName
$('#typeclass').val(areaParent1+"/"+areaParent2);
$('.inps2').val(areaParent1);
$('.inps3').val(areaParent2);
ComplaintVip();
}else{
layer.msg("请选择最下级菜单");
}
$('.addTree1').hide();
};
//工单来源
function getOrderSource(obj) {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "GDLY"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#DicValueList"));
})
}
});
}
//客诉专员
function ComplaintVip() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Customer/GetAllList",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
type: 2,
province: $('.inps2').val(), //省
city: $('.inps3').val() //市
},
success: function(data) {
$("#vipName").empty();
var Count = data.data;
$('').appendTo($("#vipName"));
$(Count).each(function (i, n) {
$('').appendTo($("#vipName"));
})
}
});
}
//保存
function saveCustomer() {
if(!$('#name').val()) {
layer.confirm('请输入姓名!', {
icon: 2,
btn: ['确定']
});
return;
}
if(!$('#tel').val()) {
layer.confirm('请输入电话!', {
icon: 2,
btn: ['确定']
});
return;
}
if(!$('#qualityProblem').val()) {
layer.confirm('请输入质量问题!', {
icon: 2,
btn: ['确定']
});
return;
}
$.ajax({
type: "post",
url: huayi.config.callcenter_url + "WorkOrder/AddWorkOrder",
dataType: 'json',
async: true,
beforeSend: function() { //触发ajax请求开始时执行
$('.customerSubmit').attr("disabled", true);
$('.customerSubmit').text('保存中...');
},
data: {
token: $.cookie("token"),
IsAssign: $('#isAssign input[name="isAssign"]:checked').val(),//是否指派
clbm: $('#customer_submitter').find("option:selected").attr("deptId"), //提交部门
clid: $('#customer_submitter').val(), //提交人
cont: $('#cont').val(), //提交内容
F_Type: $('#order_isover input[name="type"]:checked').val(), //工单类型
F_Area: $('#customer_area').val(), //大区
F_Office: $('#customer_office').val(), //办事处
F_DealTimely: $('#dealTimely').val(), //重要级别
F_Reason: $('#reason').val(), //原因
F_CusName: $('#name').val(), //姓名
F_CusPhone: $('#tel').val(), //号码
F_AddRess: detailedAddress(),//地址
F_ProductType: $('#productType').find("option:selected").text() === '请选择' ? '' : $('#productType').find("option:selected").text(), //产品代码
F_ProductName: $('#productName').val(), //产品名称
F_Specifications: $('#specification').val(), //规格
F_ProductDate: $('#productDate').val(), //生产日期
F_BatchNumber: $('#productNumber').val(), //产品编码
F_Manufacturer: $('#productFactory').val(), //产品厂家
F_ProblemCode: $('#problemCode').find("option:selected").text() === '请选择' ? '' : $('#problemCode').find("option:selected").text(), //问题代码
F_QualityProblem: $('#qualityProblem').val(), //质量问题
F_Content: $('#remark').val(), //备注
F_Duplicate: $('#duplicate input[name="duplicate"]:checked').val(), //重复工单
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
$('.customerSubmit').attr("disabled", false);
$('.customerSubmit').text('保存');
layer.msg("保存成功!");
window.location.reload()
} else {
$('.customerSubmit').attr("disabled", false);
$('.customerSubmit').text('保存');
}
}
});
}
function clear() {
$('#name').val('');
$('#tel').val(''); //号码
$('#customer_area').val('');
$('#source').val('');
$('#type').val('');
$('#keyid').val('');
$('#productType').val('');
$('#productName').val('');
$('#specification').val('');
$('#productDate').val('');
$('#productNumber').val('');
$('#productFactory').val('');
$('#problemCode').val('');
$('#qualityProblem').val('');
$('#dealTimely').val('');
$('#reason').val('');
$('#customer_comaddress').val('');
$('#customer_submitter').val('');
$('#cont').val('');
$('#remark').val('');
}