var typeSmall; $(document).ready(function () { $.ajax({ type: "get", url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep", dataType: 'json', async: false, data: { token: $.cookie("token") }, success: function(data) { if(data.state.toLowerCase() == 'success') { if(data.data.groname == '思念组') { $(".snRmove").remove(); $(".dkRmove").show(); } else { $(".snRmove").show(); $(".complainDiv2").hide(); $(".dkRmove").remove(); } } } }); var groupcode = $('#groupcode', top.document).val(); if (groupcode == 'SCZ') { $("#usedate").text("饮用日期:"); $("#vipid").text("对接人:"); $("#vipphone").text("对接人电话:"); } var id = helper.request.queryString("id"); var phone = helper.request.queryString("phone"); var name = helper.request.queryString("name"); // laydate.render({ // elem: '#productDate', // theme: '#1ab394', // calendar: 'true' // }); // 产品代码 getProductType(); // 问题代码 getProblemCode(); // 重要级别 getDealTimely(); // 重要级别原因 getReason(); // 区域 getArea($("#customer_area")); // 省 办事处 LAISHENG($("#source"));//省 CHOUDQ($("#customer_comaddress")); //办事处 ////编辑器配置 客服部 //KindEditor.ready(function(K) { // window.changeEditor = K.create('#feedBackCon'); //修改弹出框编辑器 //}) ////编辑器配置 市场部 备注 //KindEditor.ready(function(K) { // window.marketEditor = K.create('#remark_market'); //}) //保存 $('.customerSubmit').click(function() { saveCustomer(); }) if(id) { $("#CallID").val(id); $("#tel").val(phone); $("#tel_market").val(phone); if(unescape(decodeURI(name)) != 'null' && unescape(decodeURI(name)) != 'undefined') { $("#name_market").val(unescape(decodeURI(name))); $("#name").val(unescape(decodeURI(name))); } } $('.areaDown').click(function () { if ($('.treeList1').css('display') == 'block') { $('.treeList1').css('display', 'none') } else { $('.treeList1').css('display', 'block') } }) $('#typeclass').click(function () { $('.treeList1').css('display', 'block') }) $('.treeList1').mouseleave(function () { $(this).css('display', 'none') }) $(".orderType").change(function () { if ($(".orderType option:selected").text() != "投诉") { $(".complainDiv2").show(); typeSmall =$(".complaintType2").val(); $(".complainDiv").hide(); } else { $(".complainDiv2").hide(); $(".complainDiv").show(); typeSmall =$(".complaintType1").val(); } }); $(".complaintType2").change(function () { typeSmall=$(".complaintType2").val(); }); $(".complaintType1").change(function () { typeSmall=$(".complaintType1").val(); }); //获取专员手机号 $("#vipName").change(function () { $("#vipTel").val($("#vipName option:selected").attr("index")); if ($("#vipName option:selected").attr("province")==undefined) { $("#typeclass").val(""); }else{ $("#typeclass").val($("#vipName option:selected").attr("province") + "/" + $("#vipName option:selected").attr("city")); $(".inps2").val($("#vipName option:selected").attr("province")); $(".inps3").val($("#vipName option:selected").attr("city")); } }); }) //大区 function getArea(obj) { obj.empty(); obj.append(''); $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", { "token": $.cookie("token"), pid: 1, F_Layer: 1, }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo(obj); }) } }) } //办事处 function getOffice(obj) { obj.empty(); obj.append(''); $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", { "token": $.cookie("token"), F_Layer:2, pid:$("#customer_area").val(), }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo(obj); }) } }) } // 获取所在区域办事处 $("#customer_area").on("change", function() { getOffice($("#customer_office")) }) //省 市 区/县 //省 function LAISHENG(obj) { obj.empty(); obj.append(''); $.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", { "token": $.cookie("token"), pid: 0, }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo(obj); }) } }) } //市 function LAISHI(obj) { obj.empty(); obj.append(''); $.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", { "token": $.cookie("token"), pid:$('#source').val(), }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo(obj); }) } }) } // 区/县 function LAIQU(obj) { obj.empty(); obj.append(''); $.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", { "token": $.cookie("token"), pid:$('#type').val(), }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo(obj); }) } }) } $('#source').on('change',function(){ $.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", { "token": $.cookie("token"), F_Layer: 2, F_RegionName:$('#source').val(), }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo("#type"); }) LAISHI($("#type")); } }) }); $('#type').on('change',function(){ $.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", { "token": $.cookie("token"), F_Layer: 3, F_RegionName:$('#type').val() }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo("#keyid"); }) LAIQU($("#keyid")); } }) }); $('#keyid').on('change',function(){ $.getJSON(huayi.config.callcenter_url + "RegionCategory/GetCountyList", { "token": $.cookie("token"), F_Layer: 4, F_RegionName:$('#keyid').val() }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo("#input_area"); }) LAIQU($('#input_area')); } }) }); //办事处 提交人 function CHOUDQ(obj) { obj.empty(); obj.append(''); $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", { "token": $.cookie("token"), pid: 1, F_Layer: 1, }, function (data) { if (data.state.toLowerCase() == "success") { var content = data.data; $(content).each(function (i, n) { $("").appendTo(obj); }) } }) } // 提交人 function getSubmitter(obj) { obj.empty(); obj.append(''); $.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", { "token": $.cookie("token"), type: 1, dptid: $("#customer_comaddress").val(), }, function (data) { var content = data.rows; $(content).each(function (i, n) { $("").appendTo(obj); }) }) } // 获取提交人 $('#customer_comaddress').on('change',function(){ getSubmitter($('#customer_submitter')); }); //产品代码 function getProductType() { $.ajax({ type: "get", url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", dataType: 'json', async: true, data: { token: $.cookie("token"), flag: "CPDM" }, success: function(data) { var Count = data.data; $(Count).each(function(i, n) { $('').appendTo($("#productType")); }) } }); } // 问题代码 function getProblemCode() { $.ajax({ type: "get", url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", dataType: 'json', async: true, data: { token: $.cookie("token"), flag: "WTDM" }, success: function(data) { var Count = data.data; $(Count).each(function(i, n) { $('').appendTo($("#problemCode")); }) } }); } // 重要级别 function getDealTimely() { $.ajax({ type: "get", url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", dataType: 'json', async: true, data: { token: $.cookie("token"), flag: "GDDJ" }, success: function(data) { var Count = data.data; $(Count).each(function(i, n) { $('').appendTo($("#dealTimely")); }) } }); } // 重要级别原因 function getReason() { $.ajax({ type: "get", url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", dataType: 'json', async: true, data: { token: $.cookie("token"), flag: "YJYY" }, success: function(data) { var Count = data.data; $(Count).each(function(i, n) { $('').appendTo($("#reason")); }) } }); } // 重要级别为一级时显示原因 $('#dealTimely').on('change',function(){ console.log('1111',$('#dealTimely').val()); if ($('#dealTimely').val() !== '506'){ $('#reason').val(''); $('#reason').attr("disabled", "disabled"); } else { $('#reason').removeAttr("disabled"); } }) // 指派事件 $('#isAssign').on('change', function(){ if($('#isAssign input[name="isAssign"]:checked').val() === '1'){ $('.comaddressTitle').show(); $('.comaddressSelect').show(); $('.submitterTitle').show(); $('.submitterSelect').show(); } else if ($('#isAssign input[name="isAssign"]:checked').val() === '0'){ $('.comaddressTitle').hide(); $('.comaddressSelect').hide(); $('.submitterTitle').hide(); $('.submitterSelect').hide(); } }) // 地址(省+市+区/县) function detailedAddress() { if($('#source').val() === ""){ var province = ''; } else { var province = $('#source').find("option:selected").text() } if($('#type').val() === ""){ var city = ''; } else { var city = $('#type').find("option:selected").text() } if($('#keyid').val() === ""){ var county = ''; } else { var county = $('#keyid').find("option:selected").text() } var address = province + '-' + city + '-' + county; return address; } var setting = { data: { key: { name: "F_AreaName" }, simpleData: { enable: true, idKey: "F_Id", pIdKey: "F_ParentId", rootPId: 0 } }, callback: { onClick: changeTreeClick } } function changeTreeClick(event, treeId, treeNode) { var areaParent = treeNode.getPath(); if (areaParent[1]) { areaParent1=areaParent[0].F_AreaName areaParent2=areaParent[1].F_AreaName $('#typeclass').val(areaParent1+"/"+areaParent2); $('.inps2').val(areaParent1); $('.inps3').val(areaParent2); ComplaintVip(); }else{ layer.msg("请选择最下级菜单"); } $('.addTree1').hide(); }; //工单来源 function getOrderSource(obj) { $.ajax({ type: "get", url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", dataType: 'json', async: true, data: { token: $.cookie("token"), flag: "GDLY" }, success: function(data) { var Count = data.data; $(Count).each(function(i, n) { $('').appendTo($("#DicValueList")); }) } }); } //客诉专员 function ComplaintVip() { $.ajax({ type: "get", url: huayi.config.callcenter_url + "Customer/GetAllList", dataType: 'json', async: true, data: { token: $.cookie("token"), type: 2, province: $('.inps2').val(), //省 city: $('.inps3').val() //市 }, success: function(data) { $("#vipName").empty(); var Count = data.data; $('').appendTo($("#vipName")); $(Count).each(function (i, n) { $('').appendTo($("#vipName")); }) } }); } //保存 function saveCustomer() { if(!$('#name').val()) { layer.confirm('请输入姓名!', { icon: 2, btn: ['确定'] }); return; } if(!$('#tel').val()) { layer.confirm('请输入电话!', { icon: 2, btn: ['确定'] }); return; } if(!$('#qualityProblem').val()) { layer.confirm('请输入质量问题!', { icon: 2, btn: ['确定'] }); return; } $.ajax({ type: "post", url: huayi.config.callcenter_url + "WorkOrder/AddWorkOrder", dataType: 'json', async: true, beforeSend: function() { //触发ajax请求开始时执行 $('.customerSubmit').attr("disabled", true); $('.customerSubmit').text('保存中...'); }, data: { token: $.cookie("token"), IsAssign: $('#isAssign input[name="isAssign"]:checked').val(),//是否指派 clbm: $('#customer_submitter').find("option:selected").attr("deptId"), //提交部门 clid: $('#customer_submitter').val(), //提交人 cont: $('#cont').val(), //提交内容 F_Type: $('#order_isover input[name="type"]:checked').val(), //工单类型 F_Area: $('#customer_area').val(), //大区 F_Office: $('#customer_office').val(), //办事处 F_DealTimely: $('#dealTimely').val(), //重要级别 F_Reason: $('#reason').val(), //原因 F_CusName: $('#name').val(), //姓名 F_CusPhone: $('#tel').val(), //号码 F_AddRess: detailedAddress(),//地址 F_ProductType: $('#productType').find("option:selected").text() === '请选择' ? '' : $('#productType').find("option:selected").text(), //产品代码 F_ProductName: $('#productName').val(), //产品名称 F_Specifications: $('#specification').val(), //规格 F_ProductDate: $('#productDate').val(), //生产日期 F_BatchNumber: $('#productNumber').val(), //产品编码 F_Manufacturer: $('#productFactory').val(), //产品厂家 F_ProblemCode: $('#problemCode').find("option:selected").text() === '请选择' ? '' : $('#problemCode').find("option:selected").text(), //问题代码 F_QualityProblem: $('#qualityProblem').val(), //质量问题 F_Content: $('#remark').val(), //备注 F_Duplicate: $('#duplicate input[name="duplicate"]:checked').val(), //重复工单 }, success: function(data) { if(data.state.toLowerCase() == 'success') { $('.customerSubmit').attr("disabled", false); $('.customerSubmit').text('保存'); layer.msg("保存成功!"); window.location.reload() } else { $('.customerSubmit').attr("disabled", false); $('.customerSubmit').text('保存'); } } }); } function clear() { $('#name').val(''); $('#tel').val(''); //号码 $('#customer_area').val(''); $('#source').val(''); $('#type').val(''); $('#keyid').val(''); $('#productType').val(''); $('#productName').val(''); $('#specification').val(''); $('#productDate').val(''); $('#productNumber').val(''); $('#productFactory').val(''); $('#problemCode').val(''); $('#qualityProblem').val(''); $('#dealTimely').val(''); $('#reason').val(''); $('#customer_comaddress').val(''); $('#customer_submitter').val(''); $('#cont').val(''); $('#remark').val(''); }