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WorkOrder.js 25KB

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  1. var selid;//工单ID
  2. $(document).ready(function() {
  3. initTable();
  4. $(".ss").click(function() {
  5. initTable();
  6. $(".Closed").trigger('click');
  7. })
  8. $('.plasechoce').click(function() {
  9. $(this).parent().siblings('input').val('');
  10. })
  11. // 工单详情、记录切换
  12. $(".ckxq ul li").click(function() {
  13. $(this).addClass("Active").siblings().removeClass("Active");
  14. var i = $(this).index();
  15. $(".gdxq").hide();
  16. $(".gdxq").eq(i).show();
  17. if(i === 0) {
  18. getWorkOrderDetails();
  19. } else if(i === 1) {
  20. getWorkOrderRecord();
  21. }
  22. });
  23. $(".Closed").click(function() {
  24. $(".ckxq").addClass("Hidens");
  25. });
  26. $("input[name='ltype']").click(function() {
  27. var val = $("input[name='ltype']:checked").val();
  28. if(val == '0') {
  29. $(".js").show();
  30. } else if(val == '1') {
  31. $(".js").hide();
  32. }
  33. })
  34. laydate.render({
  35. elem: '#greetingTimes',
  36. range: '~',
  37. // type: 'datetime',
  38. //max : 31,
  39. // min: 0,
  40. theme: '#1ab394',
  41. });
  42. //坐席
  43. getSeating();
  44. //大区
  45. getArea();
  46. //产品代码
  47. getProductType();
  48. //生产厂家
  49. getProductFactory();
  50. //问题代码
  51. getProblemCode();
  52. //工单级别
  53. getDealTimely();
  54. var setting3 = {
  55. data: {
  56. key: {
  57. name: "F_AreaName"
  58. },
  59. simpleData: {
  60. enable: true,
  61. idKey: "F_Id",
  62. pIdKey: "F_ParentId",
  63. rootPId: 0
  64. }
  65. },
  66. callback: {
  67. onClick: changeTreeClick
  68. }
  69. }
  70. function changeTreeClick(event, treeId, treeNode) {
  71. var areaParent = treeNode.getPath();
  72. if (areaParent[1]) {
  73. areaParent1=areaParent[0].F_AreaName
  74. areaParent2=areaParent[1].F_AreaName
  75. $('#typeclass').val(areaParent1+"/"+areaParent2);
  76. $('.inps2').val(areaParent1);
  77. $('.inps3').val(areaParent2);
  78. }else{
  79. layer.msg("请选择最下级菜单");
  80. }
  81. $('.addTree1').hide();
  82. };
  83. $('.down').click(function() {
  84. if($('.treeList').css('display') == 'block') {
  85. $('.treeList').css('display', 'none')
  86. } else {
  87. $('.treeList').css('display', 'block')
  88. }
  89. })
  90. $('#typeclass').click(function() {
  91. $('.treeList').css('display', 'block')
  92. })
  93. $('.treeList').mouseleave(function() {
  94. $(this).css('display', 'none')
  95. })
  96. function getSeating() {
  97. $.ajax({
  98. type: "get",
  99. url: huayi.config.callcenter_url + "CallInScreen/GetUsers",
  100. dataType: 'json',
  101. async: true,
  102. data: {
  103. token: $.cookie("token")
  104. },
  105. success: function(data) {
  106. var Count = data.data.user;
  107. $(Count).each(function(i, n) {
  108. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo($("#userid"));
  109. })
  110. }
  111. });
  112. }
  113. })
  114. //编辑器配置
  115. KindEditor.ready(function(K) {
  116. window.changeEditor = K.create('#cl_gdnr'); //修改弹出框编辑器
  117. });
  118. var F_UserCode = localStorage.getItem('F_UserCode');
  119. // 根据重要级别判断工单颜色
  120. function View(val, row) {
  121. if (row.F_DealTimely === "Ⅰ级") {
  122. return '<div class="imgs" ><a class="xg workOrderIdColorRed" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  123. } else if (row.F_DealTimely === "Ⅱ级") {
  124. return '<div class="imgs" ><a class="xg workOrderIdColorGreen" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  125. } else if (row.F_DealTimely === "普通工单") {
  126. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  127. } else {
  128. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  129. }
  130. $("#F_UserCode").val(row.CreateUser);
  131. }
  132. // 工单来源返回值判断
  133. function workOrderSourceJudge (val, row) {
  134. if (val === 1) {
  135. return '<div>PC</div>';
  136. } else if (val === 2) {
  137. return '<div>APP</div>';
  138. } else if (val === 1) {
  139. return '<div>微信</div>';
  140. } else {
  141. return '<div></div>';
  142. }
  143. }
  144. // 工单类别返回值判断
  145. function workOrderTypeJudge (val, row) {
  146. if (val === 1) {
  147. return '<div>咨询</div>';
  148. } else if (val === 2) {
  149. return '<div>投诉</div>';
  150. } else {
  151. return '<div></div>';
  152. }
  153. }
  154. // 工单状态返回值判断
  155. function workOrderStateJudge (val, row) {
  156. if (val === 0) {
  157. return '<div>待提交</div>';
  158. } else if (val === 1) {
  159. return '<div>待分派</div>';
  160. } else if (val === 2) {
  161. return '<div>待接单</div>';
  162. } else if (val === 3) {
  163. return '<div>待处理</div>';
  164. } else if (val === 4) {
  165. return '<div>处理中</div>';
  166. } else if (val === 5) {
  167. return '<div>退回待分派</div>';
  168. } else if (val === 6) {
  169. return '<div>退回待提交</div>';
  170. } else if (val === 10) {
  171. return '<div>已完成</div>';
  172. } else {
  173. return '<div></div>';
  174. }
  175. }
  176. // 重复工单返回值判断
  177. function workOrderDuplicateJudge (val, row) {
  178. if (val === 0) {
  179. return '<div>未重复</div>';
  180. } else if (val === 1) {
  181. return '<div>重复</div>';
  182. } else {
  183. return '<div></div>';
  184. }
  185. }
  186. // 获取工单详情页面
  187. function getWorkOrderDetailsPage(id) {
  188. selid = id;
  189. $(".ckxq").removeClass("Hidens");
  190. $(".ckxq ul li").eq(0).trigger("click");
  191. getWorkOrderDetails();
  192. }
  193. // 工单详情
  194. function getWorkOrderDetails() {
  195. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDetails', {
  196. id: selid,
  197. token: $.cookie("token")
  198. }, function(result) {
  199. if(result.state.toLowerCase() == "success") {
  200. if(result.rows.length > 0) {
  201. var data = result.rows[0];
  202. $("#detailWorkOrderId").text(data.F_WorkOrderId);
  203. $("#detailSource").text(workOrderDetailsSourceJudge(data)); //工单来源
  204. $("#detailType").text(workOrderDetailsTypeJudge(data)); //工单类别
  205. $("#detailAreaName").html(data.F_AreaName);
  206. $("#detailOfficeName").text(data.F_OfficName);
  207. $("#detailCreateTime").text(data.F_CreateTime);
  208. $("#detailDealTimely").text(data.F_DealTimely); //重要级别
  209. $("#detailReason").text(data.F_Reason); //重要原因
  210. $("#detailCusName").text(data.F_CusName);
  211. $("#detailCusPhone").text(data.F_CusPhone);
  212. $("#detailAddress").text(data.F_AddRess);
  213. $("#detailProductType").text(data.F_ProductType); //产品代码
  214. $("#detailProductName").text(data.F_ProductName);
  215. $('#detailSpecifications').text(data.F_Specifications);
  216. $("#detailPRoductDate").text(data.F_ProductDate);
  217. $("#detailBatchNumber").text(data.F_BatchNumber);
  218. $("#detailManufacturer").text(data.F_Manufacturer);
  219. $("#detailProblemCode").text(data.F_ProblemCode); //问题代码
  220. $("#detailQualityProblem").text(data.F_QualityProblem);
  221. $("#detailNotifications").text(data.F_Notifications);
  222. $("#detailReceivingPerson").text(data.F_ReceivingPerson);
  223. $("#detailSerialNumber").text(data.F_SerialNumber);
  224. $("#detailState").text(workOrderDetailsStateJudge(data)); //工单状态
  225. $("#detailDuplicate").text(workOrderDetailsDuplicateJudge(data)); //重复工单
  226. $("#detailContent").text(data.F_Content);
  227. $("#detailDealResult").text(data.F_DealResult); //落实情况
  228. $("#detailDealUser").text(data.F_DealUser);
  229. $("#detailDealTime").text(data.F_DealTime);
  230. }
  231. }
  232. })
  233. }
  234. // 工单记录
  235. function getWorkOrderRecord() {
  236. //先销毁表格
  237. $('#workOrderRecord').bootstrapTable('destroy');
  238. //初始化表格,动态从服务器加载数据
  239. $('#workOrderRecord').bootstrapTable({
  240. method: "get", //使用get请求到服务器获取数据
  241. url: huayi.config.callcenter_url + "WorkOrder/GetDetails", //获取数据的Servlet地址
  242. contentType: 'application/x-www-form-urlencoded',
  243. striped: true, //表格显示条纹
  244. pagination: true, //启动分页
  245. pageSize: 10, //每页显示的记录数
  246. pageNumber: 1, //当前第几页
  247. pageList: [10, 20, 50, 100], //记录数可选列表
  248. search: false, //是否启用查询
  249. showColumns: false, //显示下拉框勾选要显示的列
  250. showRefresh: false, //显示刷新按钮
  251. sidePagination: "server", //表示服务端请求
  252. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  253. //设置为limit可以获取limit, offset, search, sort, order
  254. queryParamsType: "undefined",
  255. queryParams: function queryParams(params) { //设置查询参数
  256. var param = {
  257. id: selid, // 工单ID
  258. token: $.cookie("token")
  259. };
  260. return param;
  261. },
  262. responseHandler: function(res) {
  263. return {
  264. "total": res.itemlasts.length,//总页数
  265. "rows": res.itemlasts //数据
  266. };
  267. },
  268. onLoadSuccess: function() { //加载成功时执行
  269. //layer.msg("加载成功");
  270. },
  271. onLoadError: function() { //加载失败时执行
  272. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  273. }
  274. });
  275. }
  276. // 工单详情中判断工单来源的值
  277. function workOrderDetailsSourceJudge (data) {
  278. if (data.F_Source === 1) {
  279. return 'PC';
  280. } else if (data.F_Source === 2) {
  281. return 'APP';
  282. } else if (data.F_Source === 1) {
  283. return '微信';
  284. } else {
  285. return '';
  286. }
  287. }
  288. // 工单详情中工单类别返回值判断
  289. function workOrderDetailsTypeJudge (data) {
  290. if (data.F_Type === 1) {
  291. return '咨询';
  292. } else if (data.F_Type === 2) {
  293. return '投诉';
  294. } else {
  295. return '';
  296. }
  297. }
  298. // 工单详情中工单状态返回值判断
  299. function workOrderDetailsStateJudge (data) {
  300. if (data.F_State === 0) {
  301. return '待提交';
  302. } else if (data.F_State === 1) {
  303. return '待分派';
  304. } else if (data.F_State === 2) {
  305. return '待接单';
  306. } else if (data.F_State === 3) {
  307. return '待处理';
  308. } else if (data.F_State === 4) {
  309. return '处理中';
  310. } else if (data.F_State === 5) {
  311. return '退回待分派';
  312. } else if (data.F_State === 6) {
  313. return '退回待提交';
  314. } else if (data.F_State === 10) {
  315. return '已完成';
  316. } else {
  317. return '';
  318. }
  319. }
  320. // 工单详情中重复工单返回值判断
  321. function workOrderDetailsDuplicateJudge (data) {
  322. if (data.F_Duplicate === 0) {
  323. return '未重复';
  324. } else if (data.F_Duplicate === 1) {
  325. return '重复';
  326. } else {
  327. return '';
  328. }
  329. }
  330. // 工单记录中工单状态返回值判断
  331. function formatterWorkOrderRecordStatus(val, row) {
  332. var formatterWorkOrderRecordStatusStr = '';
  333. if (row.F_WoState === 0){
  334. formatterWorkOrderRecordStatusStr = "待提交";
  335. }
  336. if (row.F_WoState === 1){
  337. formatterWorkOrderRecordStatusStr = "待分派";
  338. }
  339. if (row.F_WoState === 2){
  340. formatterWorkOrderRecordStatusStr = "待接单";
  341. }
  342. if (row.F_WoState === 3){
  343. formatterWorkOrderRecordStatusStr = "待处理";
  344. }
  345. if (row.F_WoState === 4){
  346. formatterWorkOrderRecordStatusStr = "处理中";
  347. }
  348. if (row.F_WoState === 5){
  349. formatterWorkOrderRecordStatusStr = "退回待分派";
  350. }
  351. if (row.F_OptType == 6){
  352. formatterWorkOrderRecordStatusStr = "退回待提交";
  353. }
  354. if (row.F_OptType == 10){
  355. formatterWorkOrderRecordStatusStr = "已完成";
  356. }
  357. return formatterWorkOrderRecordStatusStr;
  358. }
  359. // 获取当前登录人
  360. function getLoginPersonNow() {
  361. $.ajax({
  362. type: "get",
  363. url: huayi.config.callcenter_url + "UserAccount/GetNowUser",
  364. dataType: 'json',
  365. async: true,
  366. data: {
  367. token: $.cookie("token")
  368. },
  369. success: function(data) {
  370. var userRoleCode = data.data.role.F_RoleCode;
  371. // 判断角色权限
  372. authorizeOperateButton(userRoleCode)
  373. }
  374. });
  375. }
  376. //获取 userRoleCode 判断按钮权限
  377. function authorizeOperateButton(userRoleCode) {
  378. // userRoleCode = "";//测试数据
  379. //所有人均有创建和查询的功能,XTGLY-系统维护、CJGLY-超级管理员拥有所有权限
  380. $('.tool_downs').find('[authorize=yes]').hide();
  381. $('#workorderlist').find('.workOprate').hide();
  382. switch(userRoleCode) {
  383. case "XTGLY": // 系统维护
  384. case "CJGLY": // 超级管理员
  385. $('.tool_downs').find('[authorize=yes]').show();
  386. $('#workorderlist').find('.workOprate').show();
  387. break;
  388. case "JDYPTZX": // 普通坐席 创建 提交
  389. case "JDYBZZX": // 坐席班长 创建 提交
  390. $('.tool_downs').find('[id*="HY_submit"]').show(); //指派
  391. $('.tool_downs').find('[id*="HY_edit"]').show(); // 修改
  392. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  393. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  394. $('.tool_downs').find('[id*="HY_return"]').hide(); //退回
  395. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  396. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  397. $('#workorderlist').find('.workOprate1').show(); //待指派
  398. break;
  399. case "BSCJL": // 办事处经理 转派、退回、修改、删除、
  400. $('.tool_downs').find('[id*="HY_transfer"]').show(); //指派
  401. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  402. $('.tool_downs').find('[id*="HY_edit"]').hide(); // 修改
  403. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  404. $('.tool_downs').find('[id*="HY_return"]').show(); //退回
  405. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  406. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  407. $('#workorderlist').find('.workOprate2').show(); //待指派
  408. $('#workorderlist').find('.workOprate3').show(); //待接受
  409. $('#workorderlist').find('.workOprate4').show(); //待处理
  410. $('#workorderlist').find('.workOprate5').show(); //处理中
  411. $('#workorderlist').find('.workOprate6').show(); //已处理
  412. break;
  413. case "YWY": //YWY-业务人员 退回/接单、处理 、修改
  414. $('.tool_downs').find('[id*="HY_transfer"]').hide(); //指派
  415. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  416. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  417. $('.tool_downs').find('[id*="HY_edit"]').hide(); //修改
  418. $('.tool_downs').find('[id*="HY_dealWith"]').show(); //处理
  419. $('.tool_downs').find('[id*="HY_return"]').show();//退回
  420. $('.tool_downs').find('[id*="HY_order"]').show();//接单
  421. $('#workorderlist').find('.workOprate3').show(); //待接单
  422. $('#workorderlist').find('.workOprate4').show(); //待处理
  423. $('#workorderlist').find('.workOprate5').show(); //处理中
  424. break;
  425. default:
  426. break;
  427. }
  428. }
  429. //格式化操作 (待提交)
  430. function formatterSubmit(val, row) {
  431. return '<ul class="tool_downs">' +
  432. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_submit_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 1)" title="提交">提交</a></li>' +
  433. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  434. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  435. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  436. '</ul>';
  437. }
  438. //格式化操作 (待指派)
  439. function formatterDesig(val, row) {
  440. return '<ul class="tool_downs">' +
  441. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 2)" title="指派">指派</a></li>' +
  442. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  443. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  444. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  445. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  446. '</ul>';
  447. }
  448. //格式化操作 (待处理)
  449. function formatterOprateDispose(val, row) {
  450. return '<ul class="tool_downs">' +
  451. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\',)" title="处理">处理</a></li>' +
  452. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  453. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  454. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  455. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  456. '</ul>';
  457. }
  458. //格式化操作 (已处理)
  459. function formatterProcessed(val, row) {
  460. return '<ul class="tool_downs">' +
  461. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  462. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  463. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  464. '</ul>';
  465. }
  466. //格式化操作 (处理中)
  467. function formatterProcessing(val, row) {
  468. return '<ul class="tool_downs">' +
  469. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\')" title="处理">处理</a></li>' +
  470. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  471. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  472. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  473. '</ul>';
  474. }
  475. //格式化操作 (综合查询)
  476. //function formatterIntegratedQuery(val, row) {
  477. // return '<ul class="tool_downs">' +
  478. // '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  479. // '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  480. // '</ul>';
  481. //}
  482. //格式化操作 (待接单)
  483. function formatterReceive(val,row) {
  484. return '<ul class="tool_downs">' +
  485. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_order_' + row.F_Id + '" onclick="btn_order(\'' + row.F_Id + '\')" title="接单">接单</a></li>' +
  486. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  487. '</ul>';
  488. }
  489. //指派工单,提交工单
  490. function btn_transfer(id, type) {
  491. if (type === 1) {
  492. var title = "提交工单"
  493. } else if (type === 2) {
  494. var title = "指派工单"
  495. }
  496. layer.open({
  497. type: 2,
  498. title: title,
  499. maxmin: true, //开启最大化最小化按钮
  500. area: ['50%', '50%'],
  501. content: "../WorkOrder/WorkOrderTransfer.html?id=" + id + "&type=" + type,
  502. });
  503. }
  504. //修改工单
  505. function btn_edit(val) {
  506. var id = val;
  507. layer.open({
  508. type: 2,
  509. title: '修改工单',
  510. maxmin: true, //开启最大化最小化按钮
  511. area: ['80%', '90%'],
  512. content: '../WorkOrder/Xga.html?id=' + id
  513. // content: 'addZhiShiKuManger.html?addId=' + id + '&addPid='+ pid +'&addName='+ name +''
  514. });
  515. }
  516. //标记工单
  517. function btn_mark(val) {
  518. var id = val;
  519. layer.open({
  520. type: 2,
  521. title: '标记工单',
  522. maxmin: true, //开启最大化最小化按钮
  523. area: ['70%', '40%'],
  524. content: '../WorkOrder/WorkOrderMark.html?id=' + id
  525. });
  526. }
  527. //接收工单
  528. function btn_order(id) {
  529. layer.confirm('确认要接单吗?', {
  530. btn: ['是', '否'] //按钮
  531. }, function() {
  532. $.post(huayi.config.callcenter_url + 'WorkOrder/SureWorkOrder', {
  533. id: id,
  534. "token": $.cookie("token")
  535. }, function(result) {
  536. result = $.parseJSON(result);
  537. if(result.state.toLowerCase() == "success") {
  538. layer.msg("接单成功");
  539. initTable();
  540. }
  541. })
  542. });
  543. }
  544. //处理工单
  545. function btn_dealWith(id) {
  546. layer.open({
  547. type: 2,
  548. title: '处理工单',
  549. maxmin: true, //开启最大化最小化按钮
  550. area: ['50%', '50%'],
  551. content: "../WorkOrder/WorkOrderDealWith.html?id=" + id
  552. });
  553. }
  554. //退回工单
  555. function btn_return(id){
  556. layer.open({
  557. type: 2,
  558. title: '退回工单',
  559. maxmin: true, //开启最大化最小化按钮
  560. area: ['50%', '40%'],
  561. content: "../WorkOrder/WorkOrderReturn.html?id=" + id
  562. });
  563. }
  564. //删除
  565. function btn_deleteid(id) {
  566. layer.confirm('确定删除当前记录?', {
  567. btn: ['是', '否'] //按钮
  568. }, function(index) {
  569. /*执行删除*/
  570. $.ajax({
  571. type: "get",
  572. url: huayi.config.callcenter_url + "WorkOrder/DelWorkOrder",
  573. dataType: 'json',
  574. async: true,
  575. data: {
  576. ids: id,
  577. token: $.cookie("token")
  578. },
  579. success: function(data) {
  580. layer.msg("删除成功!");
  581. $('#workorderlist').bootstrapTable('refresh');
  582. $('#workorderlist_').bootstrapTable('refresh');
  583. layer.close(index);
  584. initTable();
  585. }
  586. });
  587. });
  588. }
  589. /*
  590. * 搜索功能
  591. * 大区
  592. * 办事处
  593. * 产品代码
  594. * 生产厂家
  595. * 问题代码
  596. * 通知人
  597. * 工单级别
  598. */
  599. //大区
  600. function getArea() {
  601. $("#searchArea").empty();
  602. $("#searchArea").append('<option selected="selected" value="">请选择大区</option>');
  603. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  604. "token": $.cookie("token"),
  605. pid: 1,
  606. F_Layer: 1,
  607. }, function (data) {
  608. if (data.state.toLowerCase() == "success") {
  609. var content = data.data;
  610. $(content).each(function (i, n) {
  611. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchArea"));
  612. })
  613. }
  614. })
  615. }
  616. //办事处
  617. function getOffice() {
  618. $("#searchOffice").empty();
  619. $("#searchOffice").append('<option selected="selected" value="">请选择办事处</option>');
  620. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  621. "token": $.cookie("token"),
  622. F_Layer:2,
  623. pid:$("#searchArea").val(),
  624. }, function (data) {
  625. if (data.state.toLowerCase() == "success") {
  626. var content = data.data;
  627. $(content).each(function (i, n) {
  628. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchOffice"));
  629. })
  630. }
  631. })
  632. }
  633. //获取所在区域办事处
  634. $("#searchArea").on("change", function() {
  635. getOffice();
  636. getSubmitter();
  637. })
  638. //产品代码
  639. function getProductType() {
  640. $.ajax({
  641. type: "get",
  642. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  643. dataType: 'json',
  644. async: true,
  645. data: {
  646. token: $.cookie("token"),
  647. flag: "CPDM"
  648. },
  649. success: function(data) {
  650. var Count = data.data;
  651. $(Count).each(function(i, n) {
  652. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProductType"));
  653. })
  654. }
  655. });
  656. }
  657. //生产厂家
  658. function getProductFactory() {
  659. $("#searchManufacturer").empty();
  660. $("#searchManufacturer").append('<option selected="selected" value="">请选择生产厂家</option>');
  661. $.getJSON(huayi.config.callcenter_url + "EquipmentNumber/GetList", {
  662. "token": $.cookie("token"),
  663. keywords: "",
  664. pageindex: "1",
  665. pagesize: "200",
  666. }, function (data) {
  667. if (data.state.toLowerCase() == "success") {
  668. var content = data.rows;
  669. $(content).each(function (i, n) {
  670. $("<option value='" + n.F_Production + "'>" + n.F_Production + "</option>").appendTo("#searchManufacturer");
  671. })
  672. }
  673. })
  674. }
  675. //通知人
  676. function getSubmitter() {
  677. $("#searchNotifications").empty();
  678. $("#searchNotifications").append('<option selected="selected" value="" deptId="">请选择通知人</option>');
  679. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
  680. "token": $.cookie("token"),
  681. type: 1,
  682. dptid: $("#searchArea").val(),
  683. }, function (data) {
  684. var content = data.rows;
  685. $(content).each(function (i, n) {
  686. $("<option value='" + n.F_UserName + "'deptId='" + n.F_DeptId + "'>" + n.F_UserName + "</option>").appendTo($("#searchNotifications"));
  687. })
  688. })
  689. }
  690. // 问题代码
  691. function getProblemCode() {
  692. $.ajax({
  693. type: "get",
  694. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  695. dataType: 'json',
  696. async: true,
  697. data: {
  698. token: $.cookie("token"),
  699. flag: "WTDM"
  700. },
  701. success: function(data) {
  702. var Count = data.data;
  703. $(Count).each(function(i, n) {
  704. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProblemCode"));
  705. })
  706. }
  707. });
  708. }
  709. // 工单级别
  710. function getDealTimely() {
  711. $.ajax({
  712. type: "get",
  713. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  714. dataType: 'json',
  715. async: true,
  716. data: {
  717. token: $.cookie("token"),
  718. flag: "GDDJ"
  719. },
  720. success: function(data) {
  721. var Count = data.data;
  722. $(Count).each(function(i, n) {
  723. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchDealTimely"));
  724. })
  725. }
  726. });
  727. }
  728. // 按回车搜索
  729. document.onkeydown = function (e) {
  730. var theEvent = window.event || e;
  731. var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
  732. if (code == 13) {
  733. initTable();
  734. }
  735. }