duhongyu
/
ShuangHui_UI


			
				
					
						
						
							123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583
							<!DOCTYPE html>
<html>
	<head>
		<meta charset="UTF-8">
		<title>待处理工单</title>
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
		<link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
		<link href="../css/init.css" rel="stylesheet" />
		<style>
			.time-box {
				display: inline-block;
				position: relative;
			}
			i.tub {
				position: absolute;
				right: 8px;
				top: 8px;
				font-size: 18px;
				color: #1ab394;
			}
			.toolBox{
				padding-top: 15px;	
			}
			.toolBox .form-inline .form-group{
				margin-bottom: 10px;
			}
			.search_time {
				width: 228px!important;
			}
			.bootstrap-select>.dropdown-toggle.bs-placeholder {
				background-color: #ffffff!important;
				border-color: #e5e6e7!important;
			}
			.filter-option {
				color: #676b6d;
			}
			.bootstrap-select>.dropdown-toggle.btn-default {
				background-color: #ffffff!important;
				border-color: #e5e6e7!important;
				color: #555;
			}
			#typeclass {
				background: #fff;
			}
			.treeList {
				top: 34px!important;
				border: 1px solid #e5e6e7!important;
				border-top: 0;
				height: auto!important;
			}
			#TreeDemo li {
				float: initial;
			}
			.E73 {
				background: #87eebf;
				color: #000;
				width: 100px;
			}
			.E72 {
				width: 100px;
			}
			._table1>thead>tr>th {
				text-align: right;
				padding: 4px !important;
				width: 25%;
			}
			._table1>thead>tr>td {
				padding: 4px !important;
				width: 25%;
			}
			.imgs a{
				padding-right: 5px;
			}
			.inps2,.inps3{
				display: none;
			}
		</style>
	</head>
	<body class="gray-bg">
		<div class="daoHang clearfix">
			<div class="dhLeft">
				<sapn>
					<i class="syIcon"></i>位置：
					<a href="javaScript:;" id="ReIndex">首页</a>&gt;
					<a href="javaScript:;">工单管理</a>&gt;
					<a href="" class="nowPosition">待处理工单</a>
				</sapn>
			</div>
			<div class="dhRight">
				<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
			</div>
		</div>

		<div class="wrapper wrapper-content animated fadeInRight">
			<div class="toolBox clearfix">
				<div class="pull-left">
					<div class="form-inline clearfix">
						<div class="form-group">
							<input class="form-control" type="text" id="searchCode" placeholder="请输入工单编号">
						</div>
						<div class="form-group">
							<select class="form-control" id="searchArea">
								<option value="">请选择大区</option>
							</select>
						</div>
						<div class="form-group">
							<select class="form-control" id="searchOffice">
								<option value="">请选择办事处</option>
							</select>
						</div>
						<div class="time-box form-group">
							<i class="tub fa fa-calendar"></i>
							<input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择投诉时间" autocomplete="off" />
						</div>
						<div class="form-group">
							<input class="form-control" type="text" id="searchKeywords" placeholder="联系电话">
						</div>
						<div class="form-group">
							<select class="form-control" id="searchProductType">
								<option value="">请选择产品代码</option>
							</select>
						</div>
						<div class="form-group">
							<input class="form-control" type="text" id="searchProductDate" placeholder="生产日期(YYYY.MM.DD)">
						</div>
						<div class="form-group">
							<input class="form-control" type="text" id="searchBatchNumber" placeholder="产品编码">
						</div>
						<div class="form-group">
							<input type="text" class="form-control" id="searchManufacturer" list="searchManufacturerDataList" placeholder="生产厂家"/>
							<datalist id="searchManufacturerDataList">
							</datalist>
						</div>
						<div class="form-group">
							<select class="form-control" id="searchProblemCode">
								<option value="">请选择问题代码</option>
							</select>
						</div>
						<div class="form-group">
							<select class="form-control" id="searchNotifications">
								<option value="">请选择通知人</option>
							</select>
						</div>
						<div class="form-group">
							<select class="form-control" id="searchOrderType">
								<option value="">请选择工单类别</option>
								<option value="1">咨询</option>
								<option value="2">投诉</option>
								<option value="3">重复</option>
							</select>
						</div>
						<div class="form-group">
							<select class="form-control" id="searchDealTimely">
								<option value="">请选择工单级别</option>
							</select>
						</div>
						<!--<div class="form-group">
							<select class="form-control" id="searchOrderSource">
								<option value="">请选择工单来源</option>
								<option value="1">PC</option>
								<option value="2">APP</option>
								<option value="3">微信</option>
							</select>
						</div>-->
						<div class="form-group">
							<select class="form-control" id="searchSee">
								<option value="">查看负责区域单子</option>
								<option value="0">所有</option>
								<option value="1">管理区域</option>
							</select>
						</div>
						<div class="time-box form-group">
							<i class="tub fa fa-calendar"></i>
							<input class="form-control search_time" type="text" id="duplicateTime" placeholder="请选择重复投诉时间" autocomplete="off">
						</div>
						<div class="form-group btn-position">
							<button class="btns ss">搜索</button>
							<button class="btns export">导出</button>
						</div>
					</div>
				</div>
			</div>
			<div style="width: 100%;padding: 10px;" id="ces">
				<table id="workorderlist" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
					<thead>
						<tr>
							<th data-field="F_WorkOrderId" data-class="W160" data-formatter="View" data-align="center">工单编号</th>
							<th data-field="F_AreaName" data-class="W60" data-align="center">大区</th>
							<th data-field="F_OfficName" data-class="W80" data-align="center">办事处</th>
							<th data-field="F_CreateTime" data-class="W190" data-formatter="formatterAddressResult" data-align="center">投诉时间</th>
							<th data-field="F_SerialNumber" data-class="W60" data-align="center">序号</th>
							<th data-field="F_CusName" data-class="W100" data-align="center">姓名</th>
							<th data-field="F_AddRess" data-class="W380" data-formatter="formatterAddressResult" data-align="center">地址</th>
							<th data-field="F_CusPhone" data-class="W220" data-formatter="formatterAddressResult" data-align="center">联系电话</th>
							<th data-field="F_ProductType" data-class="W80" data-align="center">产品代码</th>
							<th data-field="F_ProductName" data-class="W380" data-formatter="formatterAddressResult" data-align="center">产品名称</th>
							<th data-field="F_Specifications" data-class="W80" data-formatter="formatterCharacterLength" data-align="center">规格</th>
							<th data-field="F_ProductDate" data-class="W100" data-align="center">生产日期</th>
							<th data-field="F_BatchNumber" data-class="W380" data-formatter="formatterAddressResult" data-align="center">产品编码</th>
							<th data-field="F_Manufacturer" data-class="W100" data-formatter="formatterCharacterLength" data-align="center">生产厂家</th>
							<th data-field="F_ProblemCode" data-class="W80" data-align="center">问题代码</th>
							<th data-field="F_QualityProblem" data-class="W380" data-formatter="formatterAddressResult" data-align="center">质量问题</th>
							<th data-field="F_Notifications" data-class="W80" data-align="center">通知人</th>
							<th data-field="F_ReceivingPerson" data-class="W80" data-align="center">接听人</th>
							<th data-field="F_DealResult" data-class="W380" data-formatter="formatterAddressResult" data-align="center">落实情况</th>
							<th data-field="F_State" data-class="W100" data-formatter="workOrderStateJudge" data-align="center">处理进度</th>
							<th data-field="F_Type" data-class="W60margin disposeType" data-formatter="workOrderTypeJudge">工单类别</th>
							<!--<th data-field="F_Source" data-class="W100" data-formatter="workOrderSourceJudge" data-align="center">工单来源</th>-->
							<!--<th data-field="F_DealTimely" data-class="W100" data-align="center">工单级别</th>-->
							<!--<th data-field="F_Reason" data-class="W100" data-align="center">原因</th>-->
							<!--<th data-field="F_DealUser" data-class="W100" data-align="center">处理人</th>-->
							<!--<th data-field="F_DealTime" data-class="W100" data-align="center">处理时间</th>-->
							<!--<th data-field="F_Returnnote" data-class="W100" data-align="center">退回说明</th>-->
							<!--<th data-field="F_Content" data-class="W160" data-align="center">备注</th>-->
							<th data-field="F_WorkOrderId" data-class="workOprate workOprate4 W200" data-formatter="formatterOprateDispose"  data-align="center">操作</th>
						</tr>
					</thead>
				</table>
			</div>
			<!--查看详情-->
			<div class="ckxq  Hidens">
				<ul class="clearfix ckxq_ul">
					<li class="Active">工单详情</li>
					<li>工单记录</li>
					<li>附件记录</li>
					<span class="Closed">×</span>
				</ul>
				<div class="gdxq">
					<div class="">
						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
							<tbody class="tbodys">
								<tr>
									<th>工单编号：</th>
									<td>
										<span id="detailWorkOrderId"></span>
									</td>
									<th>工单来源：</th>
									<td>
										<span id="detailSource"></span>
									</td>
									<th>工单类型：</th>
									<td>
										<span id="detailType"></span>
									</td>
								</tr>
								<tr>
									<th>大区：</th>
									<td>
										<span id="detailAreaName"></span>
									</td>
									<th>办事处：</th>
									<td>
										<span id="detailOfficeName"></span>
									</td>
									<th>投诉时间：</th>
									<td>
										<span id="detailCreateTime"></span>
									</td>
								</tr>
								<tr>
									<th>工单级别：</th>
									<td>
										<span id="detailDealTimely"></span>
									</td>
									<th>原因：</th>
									<td>
										<span id="detailReason"></span>
									</td>
									<th>通知人：</th>
									<td>
										<span id="detailNotifications"></span>
									</td>
								</tr>
								<tr>
									<th>姓名：</th>
									<td>
										<span id="detailCusName"></span>
									</td>
									<th>联系电话：</th>
									<td>
										<span id="detailCusPhone"></span>
									</td>
									<th>接听人：</th>
									<td>
										<span id="detailReceivingPerson"></span>
									</td>
								</tr>
								<tr>
									<th>地址：</th>
									<td>
										<span id="detailAddress"></span>
									</td>
									<th>产品代码：</th>
									<td>
										<span id="detailProductType"></span>
									</td>
									<!--<th class="snRmove">生产日期：</th>
									<td class="snRmove">
										<span id="productDate"></span>
									</td>-->
									<th>产品名称：</th>
									<td>
										<span id="detailProductName"></span>
									</td>
								</tr>
								<tr>
									<th>规格：</th>
									<td>
										<span id="detailSpecifications"></span>
									</td>
									<th>生产日期：</th>
									<td>
										<span id="detailPRoductDate"></span>
									</td>
									<th>产品编码：</th>
									<td>
										<span id="detailBatchNumber"></span>
									</td>									
								</tr>
								<tr>
									<th>生产厂家：</th>
									<td>
										<span id="detailManufacturer"></span>
									</td>
									<th>问题代码：</th>
									<td>
										<span id="detailProblemCode"></span>
									</td>
									<th>质量问题：</th>
									<td>
										<span id="detailQualityProblem"></span>
									</td>
								</tr>
								<tr>
									<th>序号：</th>
									<td>
										<span id="detailSerialNumber"></span>
									</td>
									<th>工单状态：</th>
									<td>
										<span id="detailState"></span>
									</td>
									<th>处理时间：</th>
									<td>
										<span id="detailDealTime"></span>
									</td>
								</tr>
								<tr>
									<th>落实情况：</th>
									<td>
										<span id="detailDealResult"></span>
									</td>
									<th>处理人：</th>
									<td>
										<span id="detailDealUser"></span>
									</td>
									<th>是否减免：</th>
									<td>
										<span id="detailReduction"></span>
									</td>
								</tr>
								<tr>
									<th>备注：</th>
									<td colspan="5" id="detailContent">
									</td>
								</tr>
							</tbody>
						</table>
					</div>
					
				</div>
				<div class="gdxq" style="display:none;">
					<div class="">
						<table id="workOrderRecord" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
							<thead>
								<tr>
									<th data-field="F_WoState" data-width="20%" data-align="left" data-formatter="formatterWorkOrderRecordStatus">工单状态</th>
									<th data-field="F_OptContent" data-align="left">内容</th>
									<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
								</tr>
							</thead>
						</table>
					</div>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="itemTableList5" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
								<tbody class="tbodys">
									<tr>
										<th>附件：</th>
										<td colspan="3">
											<ul id="fileList" class="clearfix">
											</ul>
										</td>
									</tr>
							</table>
						</thead>
					</table>
				</div>
			</div>
		</div>

		<div class="t-shade">
			<!--处理工单-->
			<div class="shade_k clgd ">
				<div class="shade_title">
					<span>处理工单<srong class="cknum"></srong></span>
					<span class="setwin"><a>x</a></span>
				</div>
				<div class="shade_content">
					<div class="dgxx_table size-13">
						<table class="_table1 table table-bordered" border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
							<thead>
								<tr>
									<th>工单编号：</th>
									<td>
										<span id="cl_gdbh"></span>
									</td>
									<th>工单类型：</th>
									<td>
										<span id="cl_gdlx"></span>
									</td>
								</tr>
								<tr>
									<th>客户姓名：</th>
									<td>
										<span id="cl_khxm"></span>
									</td>

									<th>客户电话：</th>
									<td>
										<span id="cl_khdh"></span>
									</td>
								</tr>
							</thead>
							<tr class="ns-2">
								<th>处理费用：</th>
								<td colspan="3">
									<div>&nbsp;
										<label style="font-weight: normal;">
                                            <input type="number" style="width: 60px; padding-left: 5px;" id="dealCost" /> 
                                            &nbsp;&nbsp;元
                                        </label>
									</div>
								</td>
							</tr>
							<tr>
								<th>处理状态：</th>
								<td colspan="3">
									<div class="disposeST">
										 
									</div>
								</td>
							</tr>
							<tr class="ns-2">
								<th>响应状态：</th>
								<td colspan="3">
									<div class="responseST">
										
									</div>
								</td>
							</tr>
							<tr>
								<th>处理结果：</th>
								<td colspan="5">
									<div>
										<textarea id="dealCont" name="" rows="3" style="width:100%;"></textarea>
									</div>
								</td>
							</tr>
							<tr>
								<th>客诉进展详述：</th>
								<td colspan="5">
									<div>
										<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
									</div>
								</td>
							</tr>
						</table>
					</div>
					<div class="clearfix wh_btn">
						<input type="button" value="确定" class="btn-info" id="clgd" />
					</div>
				</div>
			</div>
		</div>
		
		<script src="../js/zTree/jquery.ztree.core.js"></script>
		<script src="../js/laydate/laydate.js"></script>
		<script src="../js/comboSelect/jquery.combo.select.js"></script>
		<script src="../js/kindeditor/kindeditor.js"></script>
		<script src="../js/kindeditor/lang/zh_CN.js"></script>
		<script src="../js/WorkOrder/WorkOrder.js"></script>
		<script>
			$(document).ready(function() {
				laydate.render({
					elem: '#greetingTimes',
					range: '~',
					theme: '#1ab394',
					calendar: 'true'
					//type: 'datetime',
					//max : 31,
					//min: 0,
				});
				laydate.render({
					elem: '#duplicateTime',
					range: '~',
					theme: '#1ab394',
				});
				// 导出
				$('.export').click(function() {
					var state = 3; //处理进度
					dcexcel(state);
				});
			})

			function initTable() {
				//先销毁表格
				$('#workorderlist').bootstrapTable('destroy');
				//初始化表格,动态从服务器加载数据
				$("#workorderlist").bootstrapTable({
					method: "get", //使用get请求到服务器获取数据
					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
					contentType: 'application/x-www-form-urlencoded',
					striped: true, //表格显示条纹
					pagination: true, //启动分页
					pageSize: 10, //每页显示的记录数
					pageNumber: 1, //当前第几页
					pageList: [10, 20, 50, 100], //记录数可选列表
					search: false, //是否启用查询
					showColumns: false, //显示下拉框勾选要显示的列
					showRefresh: false, //显示刷新按钮
					fixedColumns: true,
                	fixedNumber: 14,
					sidePagination: "server", //表示服务端请求
					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
					//设置为limit可以获取limit, offset, search, sort, order
					queryParamsType: "undefined",
					queryParams: function queryParams(params) { //设置查询参数
						var param = {
							state: 3,
							token: $.cookie("token"),
							code: $("#searchCode").val(), //工单编号
							area: $("#searchArea").val(), //大区
							office: $("#searchOffice").val(), //办事处
							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
							keywords: $("#searchKeywords").val(),//联系电话
							productType: $("#searchProductType").val(), //产品代码
							productDate: $("#searchProductDate").val(), //生产日期
							batchNumber: $("#searchBatchNumber").val(), //产品编码
							manufacturer: $("#searchManufacturer").val(), //生产厂家
							problemCode: $("#searchProblemCode").val(), //问题代码
							notifications: $("#searchNotifications").val(), //通知人
							type: $("#searchOrderType").val(), //工单类别
							dealTimely: $("#searchDealTimely").val(), // 工单级别
							see: $("#searchSee").val(), //	处理专员是否只查看负责区域单子
							duplicatetime: $('#duplicateTime').val() && $('#duplicateTime').val().split(' ~ ')[0], //重复投诉开始时间
							endduplicatetime: $('#duplicateTime').val() && $('#duplicateTime').val().split(' ~ ')[1], //重复投诉结束时间
//							source: $("#searchOrderSource").val(), //工单来源
							pageindex: params.pageNumber, //页码
							pagesize: params.pageSize, //条数
						};
						return param;
					},
					onLoadSuccess: function() { //加载成功时执行
						//layer.msg("加载成功");
						getLoginPersonNow();
					},
					onLoadError: function() { //加载失败时执行
						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
					}
				});
			}
		</script>
	</body>
</html>