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WorkOrder.js 27KB

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  1. var selid;//工单ID
  2. $(document).ready(function() {
  3. initTable();
  4. $(".ss").click(function() {
  5. initTable();
  6. $(".Closed").trigger('click');
  7. })
  8. $('.plasechoce').click(function() {
  9. $(this).parent().siblings('input').val('');
  10. })
  11. // 工单详情、记录切换
  12. $(".ckxq ul li").click(function() {
  13. $(this).addClass("Active").siblings().removeClass("Active");
  14. var i = $(this).index();
  15. $(".gdxq").hide();
  16. $(".gdxq").eq(i).show();
  17. if(i === 0) {
  18. getWorkOrderDetails();
  19. } else if(i === 1) {
  20. getWorkOrderRecord();
  21. }
  22. });
  23. $(".Closed").click(function() {
  24. $(".ckxq").addClass("Hidens");
  25. });
  26. $("input[name='ltype']").click(function() {
  27. var val = $("input[name='ltype']:checked").val();
  28. if(val == '0') {
  29. $(".js").show();
  30. } else if(val == '1') {
  31. $(".js").hide();
  32. }
  33. })
  34. laydate.render({
  35. elem: '#greetingTimes',
  36. range: '~',
  37. // type: 'datetime',
  38. //max : 31,
  39. // min: 0,
  40. theme: '#1ab394',
  41. });
  42. //坐席
  43. getSeating();
  44. //大区
  45. getArea();
  46. //产品代码
  47. getProductType();
  48. //生产厂家
  49. getProductFactory();
  50. //问题代码
  51. getProblemCode();
  52. //工单级别
  53. getDealTimely();
  54. var setting3 = {
  55. data: {
  56. key: {
  57. name: "F_AreaName"
  58. },
  59. simpleData: {
  60. enable: true,
  61. idKey: "F_Id",
  62. pIdKey: "F_ParentId",
  63. rootPId: 0
  64. }
  65. },
  66. callback: {
  67. onClick: changeTreeClick
  68. }
  69. }
  70. function changeTreeClick(event, treeId, treeNode) {
  71. var areaParent = treeNode.getPath();
  72. if (areaParent[1]) {
  73. areaParent1=areaParent[0].F_AreaName
  74. areaParent2=areaParent[1].F_AreaName
  75. $('#typeclass').val(areaParent1+"/"+areaParent2);
  76. $('.inps2').val(areaParent1);
  77. $('.inps3').val(areaParent2);
  78. }else{
  79. layer.msg("请选择最下级菜单");
  80. }
  81. $('.addTree1').hide();
  82. };
  83. $('.down').click(function() {
  84. if($('.treeList').css('display') == 'block') {
  85. $('.treeList').css('display', 'none')
  86. } else {
  87. $('.treeList').css('display', 'block')
  88. }
  89. })
  90. $('#typeclass').click(function() {
  91. $('.treeList').css('display', 'block')
  92. })
  93. $('.treeList').mouseleave(function() {
  94. $(this).css('display', 'none')
  95. })
  96. function getSeating() {
  97. $.ajax({
  98. type: "get",
  99. url: huayi.config.callcenter_url + "CallInScreen/GetUsers",
  100. dataType: 'json',
  101. async: true,
  102. data: {
  103. token: $.cookie("token")
  104. },
  105. success: function(data) {
  106. var Count = data.data.user;
  107. $(Count).each(function(i, n) {
  108. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo($("#userid"));
  109. })
  110. }
  111. });
  112. }
  113. })
  114. //编辑器配置
  115. KindEditor.ready(function(K) {
  116. window.changeEditor = K.create('#cl_gdnr'); //修改弹出框编辑器
  117. });
  118. var F_UserCode = localStorage.getItem('F_UserCode');
  119. // 根据重要级别判断工单颜色
  120. function View(val, row) {
  121. if (row.F_DealTimely === "Ⅰ级") {
  122. return '<div class="imgs" ><a class="xg workOrderIdColorRed" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  123. } else if (row.F_DealTimely === "Ⅱ级") {
  124. return '<div class="imgs" ><a class="xg workOrderIdColorGreen" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  125. } else if (row.F_DealTimely === "普通工单") {
  126. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  127. } else {
  128. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  129. }
  130. $("#F_UserCode").val(row.CreateUser);
  131. }
  132. // 工单来源返回值判断
  133. function workOrderSourceJudge (val, row) {
  134. if (val === 1) {
  135. return '<div>PC</div>';
  136. } else if (val === 2) {
  137. return '<div>APP</div>';
  138. } else if (val === 3) {
  139. return '<div>微信</div>';
  140. } else {
  141. return '<div></div>';
  142. }
  143. }
  144. // 工单类别返回值判断
  145. function workOrderTypeJudge (val, row) {
  146. if (val === 1) {
  147. return '<div>咨询</div>';
  148. } else if (val === 2) {
  149. return '<div>投诉</div>';
  150. } else {
  151. return '<div></div>';
  152. }
  153. }
  154. // 工单状态返回值判断
  155. function workOrderStateJudge (val, row) {
  156. if (val === 0) {
  157. return '<div>待提交</div>';
  158. } else if (val === 1) {
  159. return '<div>待分派</div>';
  160. } else if (val === 2) {
  161. return '<div>待接单</div>';
  162. } else if (val === 3) {
  163. return '<div>待处理</div>';
  164. } else if (val === 4) {
  165. return '<div>处理中</div>';
  166. } else if (val === 5) {
  167. return '<div>退回待分派</div>';
  168. } else if (val === 6) {
  169. return '<div>退回待提交</div>';
  170. } else if (val === 10) {
  171. return '<div>已完成</div>';
  172. } else {
  173. return '<div></div>';
  174. }
  175. }
  176. // 重复工单返回值判断
  177. function workOrderDuplicateJudge (val, row) {
  178. if (val === 0) {
  179. return '<div>未重复</div>';
  180. } else if (val === 1) {
  181. return '<div>重复</div>';
  182. } else {
  183. return '<div></div>';
  184. }
  185. }
  186. //格式化地址、落实情况
  187. function formatterAddressResult(val) {
  188. if(val) {
  189. var strAddressResult = decodeURIComponent(val);
  190. strAddressResult = helper.filter.filterHTMLTag(strAddressResult);
  191. if(strAddressResult.length > 20) {
  192. strAddressResult = strAddressResult.substring(0, 20) + '...';
  193. }
  194. return strAddressResult;
  195. }
  196. }
  197. //格式化产品编码、质量问题
  198. function formatterCharacterLength(val) {
  199. if(val) {
  200. var characterLength = decodeURIComponent(val);
  201. characterLength = helper.filter.filterHTMLTag(characterLength);
  202. if(characterLength.length > 10) {
  203. characterLength = characterLength.substring(0, 10) + '...';
  204. }
  205. return characterLength;
  206. }
  207. }
  208. // 获取工单详情页面
  209. function getWorkOrderDetailsPage(id) {
  210. selid = id;
  211. $(".ckxq").removeClass("Hidens");
  212. $(".ckxq ul li").eq(0).trigger("click");
  213. getWorkOrderDetails();
  214. }
  215. // 工单详情
  216. function getWorkOrderDetails() {
  217. console.log(selid,typeof(selid))
  218. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDetails', {
  219. id: selid,
  220. token: $.cookie("token")
  221. }, function(result) {
  222. if(result.state.toLowerCase() == "success") {
  223. if(result.rows.length > 0) {
  224. var data = result.rows[0];
  225. $("#detailWorkOrderId").text(data.F_WorkOrderId);
  226. $("#detailSource").text(workOrderDetailsSourceJudge(data)); //工单来源
  227. $("#detailType").text(workOrderDetailsTypeJudge(data)); //工单类别
  228. $("#detailAreaName").html(data.F_AreaName);
  229. $("#detailOfficeName").text(data.F_OfficName);
  230. $("#detailCreateTime").text(data.F_CreateTime);
  231. $("#detailDealTimely").text(data.F_DealTimely); //重要级别
  232. $("#detailReason").text(data.F_Reason); //重要原因
  233. $("#detailCusName").text(data.F_CusName);
  234. $("#detailCusPhone").text(data.F_CusPhone);
  235. $("#detailAddress").text(data.F_AddRess);
  236. $("#detailProductType").text(data.F_ProductType); //产品代码
  237. $("#detailProductName").text(data.F_ProductName);
  238. $('#detailSpecifications').text(data.F_Specifications);
  239. $("#detailPRoductDate").text(data.F_ProductDate);
  240. $("#detailBatchNumber").text(data.F_BatchNumber);
  241. $("#detailManufacturer").text(data.F_Manufacturer);
  242. $("#detailProblemCode").text(data.F_ProblemCode); //问题代码
  243. $("#detailQualityProblem").text(data.F_QualityProblem);
  244. $("#detailNotifications").text(data.F_Notifications);
  245. $("#detailReceivingPerson").text(data.F_ReceivingPerson);
  246. $("#detailSerialNumber").text(data.F_SerialNumber);
  247. $("#detailState").text(workOrderDetailsStateJudge(data)); //工单状态
  248. $("#detailDuplicate").text(workOrderDetailsDuplicateJudge(data)); //重复工单
  249. $("#detailContent").text(data.F_Content);
  250. $("#detailDealResult").text(data.F_DealResult); //落实情况
  251. $("#detailDealUser").text(data.F_DealUser);
  252. $("#detailDealTime").text(data.F_DealTime);
  253. }
  254. }
  255. })
  256. }
  257. // 工单记录
  258. function getWorkOrderRecord() {
  259. //先销毁表格
  260. $('#workOrderRecord').bootstrapTable('destroy');
  261. //初始化表格,动态从服务器加载数据
  262. $('#workOrderRecord').bootstrapTable({
  263. method: "get", //使用get请求到服务器获取数据
  264. url: huayi.config.callcenter_url + "WorkOrder/GetDetails", //获取数据的Servlet地址
  265. contentType: 'application/x-www-form-urlencoded',
  266. striped: true, //表格显示条纹
  267. pagination: true, //启动分页
  268. pageSize: 10, //每页显示的记录数
  269. pageNumber: 1, //当前第几页
  270. pageList: [10, 20, 50, 100], //记录数可选列表
  271. search: false, //是否启用查询
  272. showColumns: false, //显示下拉框勾选要显示的列
  273. showRefresh: false, //显示刷新按钮
  274. sidePagination: "server", //表示服务端请求
  275. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  276. //设置为limit可以获取limit, offset, search, sort, order
  277. queryParamsType: "undefined",
  278. queryParams: function queryParams(params) { //设置查询参数
  279. var param = {
  280. id: selid, // 工单ID
  281. token: $.cookie("token")
  282. };
  283. return param;
  284. },
  285. responseHandler: function(res) {
  286. return {
  287. "total": res.itemlasts.length,//总页数
  288. "rows": res.itemlasts //数据
  289. };
  290. },
  291. onLoadSuccess: function() { //加载成功时执行
  292. //layer.msg("加载成功");
  293. },
  294. onLoadError: function() { //加载失败时执行
  295. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  296. }
  297. });
  298. }
  299. // 工单详情中判断工单来源的值
  300. function workOrderDetailsSourceJudge (data) {
  301. if (data.F_Source === 1) {
  302. return 'PC';
  303. } else if (data.F_Source === 2) {
  304. return 'APP';
  305. } else if (data.F_Source === 3) {
  306. return '微信';
  307. } else {
  308. return '';
  309. }
  310. }
  311. // 工单详情中工单类别返回值判断
  312. function workOrderDetailsTypeJudge (data) {
  313. if (data.F_Type === 1) {
  314. return '咨询';
  315. } else if (data.F_Type === 2) {
  316. return '投诉';
  317. } else {
  318. return '';
  319. }
  320. }
  321. // 工单详情中工单状态返回值判断
  322. function workOrderDetailsStateJudge (data) {
  323. if (data.F_State === 0) {
  324. return '待提交';
  325. } else if (data.F_State === 1) {
  326. return '待分派';
  327. } else if (data.F_State === 2) {
  328. return '待接单';
  329. } else if (data.F_State === 3) {
  330. return '待处理';
  331. } else if (data.F_State === 4) {
  332. return '处理中';
  333. } else if (data.F_State === 5) {
  334. return '退回待分派';
  335. } else if (data.F_State === 6) {
  336. return '退回待提交';
  337. } else if (data.F_State === 10) {
  338. return '已完成';
  339. } else {
  340. return '';
  341. }
  342. }
  343. // 工单详情中重复工单返回值判断
  344. function workOrderDetailsDuplicateJudge (data) {
  345. if (data.F_Duplicate === 0) {
  346. return '未重复';
  347. } else if (data.F_Duplicate === 1) {
  348. return '重复';
  349. } else {
  350. return '';
  351. }
  352. }
  353. // 工单记录中工单状态返回值判断
  354. function formatterWorkOrderRecordStatus(val, row) {
  355. var formatterWorkOrderRecordStatusStr = '';
  356. if (row.F_WoState === 0){
  357. formatterWorkOrderRecordStatusStr = "待提交";
  358. }
  359. if (row.F_WoState === 1){
  360. formatterWorkOrderRecordStatusStr = "待分派";
  361. }
  362. if (row.F_WoState === 2){
  363. formatterWorkOrderRecordStatusStr = "待接单";
  364. }
  365. if (row.F_WoState === 3){
  366. formatterWorkOrderRecordStatusStr = "待处理";
  367. }
  368. if (row.F_WoState === 4){
  369. formatterWorkOrderRecordStatusStr = "处理中";
  370. }
  371. if (row.F_WoState === 5){
  372. formatterWorkOrderRecordStatusStr = "退回待分派";
  373. }
  374. if (row.F_OptType == 6){
  375. formatterWorkOrderRecordStatusStr = "退回待提交";
  376. }
  377. if (row.F_OptType == 10){
  378. formatterWorkOrderRecordStatusStr = "已完成";
  379. }
  380. return formatterWorkOrderRecordStatusStr;
  381. }
  382. // 获取当前登录人
  383. function getLoginPersonNow() {
  384. $.ajax({
  385. type: "get",
  386. url: huayi.config.callcenter_url + "UserAccount/GetNowUser",
  387. dataType: 'json',
  388. async: true,
  389. data: {
  390. token: $.cookie("token")
  391. },
  392. success: function(data) {
  393. var userRoleCode = data.data.role.F_RoleCode;
  394. // 判断角色权限
  395. authorizeOperateButton(userRoleCode)
  396. }
  397. });
  398. }
  399. //获取 userRoleCode 判断按钮权限
  400. function authorizeOperateButton(userRoleCode) {
  401. // userRoleCode = "";//测试数据
  402. //所有人均有创建和查询的功能,XTGLY-系统维护、CJGLY-超级管理员拥有所有权限
  403. $('.tool_downs').find('[authorize=yes]').hide();
  404. $('#workorderlist').find('.workOprate').hide();
  405. switch(userRoleCode) {
  406. case "XTGLY": // 系统维护
  407. case "CJGLY": // 超级管理员
  408. $('.tool_downs').find('[authorize=yes]').show();
  409. $('#workorderlist').find('.workOprate').show();
  410. break;
  411. case "JDYPTZX": // 普通坐席 创建 提交
  412. case "JDYBZZX": // 坐席班长 创建 提交
  413. $('.tool_downs').find('[id*="HY_submit"]').show(); //指派
  414. $('.tool_downs').find('[id*="HY_edit"]').show(); // 修改
  415. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  416. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  417. $('.tool_downs').find('[id*="HY_return"]').hide(); //退回
  418. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  419. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  420. $('#workorderlist').find('.workOprate1').show(); //待指派
  421. break;
  422. case "BSCJL": // 办事处经理 转派、退回、修改、删除、
  423. $('.tool_downs').find('[id*="HY_transfer"]').show(); //指派
  424. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  425. $('.tool_downs').find('[id*="HY_edit"]').hide(); // 修改
  426. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  427. $('.tool_downs').find('[id*="HY_return"]').show(); //退回
  428. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  429. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  430. $('#workorderlist').find('.workOprate2').show(); //待指派
  431. $('#workorderlist').find('.workOprate3').show(); //待接受
  432. $('#workorderlist').find('.workOprate4').show(); //待处理
  433. $('#workorderlist').find('.workOprate5').show(); //处理中
  434. $('#workorderlist').find('.workOprate6').show(); //已处理
  435. break;
  436. case "YWY": //YWY-业务人员 退回/接单、处理 、修改
  437. $('.tool_downs').find('[id*="HY_transfer"]').hide(); //指派
  438. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  439. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  440. $('.tool_downs').find('[id*="HY_edit"]').hide(); //修改
  441. $('.tool_downs').find('[id*="HY_dealWith"]').show(); //处理
  442. $('.tool_downs').find('[id*="HY_return"]').show();//退回
  443. $('.tool_downs').find('[id*="HY_order"]').show();//接单
  444. $('#workorderlist').find('.workOprate3').show(); //待接单
  445. $('#workorderlist').find('.workOprate4').show(); //待处理
  446. $('#workorderlist').find('.workOprate5').show(); //处理中
  447. break;
  448. default:
  449. break;
  450. }
  451. }
  452. //格式化操作 (待提交)
  453. function formatterSubmit(val, row) {
  454. return '<ul class="tool_downs">' +
  455. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_submit_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 1)" title="提交">提交</a></li>' +
  456. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  457. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  458. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  459. '</ul>';
  460. }
  461. //格式化操作 (待指派)
  462. function formatterDesig(val, row) {
  463. return '<ul class="tool_downs">' +
  464. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 2)" title="指派">指派</a></li>' +
  465. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  466. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  467. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  468. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  469. '</ul>';
  470. }
  471. //格式化操作 (待处理)
  472. function formatterOprateDispose(val, row) {
  473. return '<ul class="tool_downs">' +
  474. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\',)" title="处理">处理</a></li>' +
  475. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  476. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  477. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  478. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  479. '</ul>';
  480. }
  481. //格式化操作 (已处理)
  482. function formatterProcessed(val, row) {
  483. return '<ul class="tool_downs">' +
  484. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  485. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  486. '</ul>';
  487. }
  488. //格式化操作 (处理中)
  489. function formatterProcessing(val, row) {
  490. return '<ul class="tool_downs">' +
  491. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\')" title="处理">处理</a></li>' +
  492. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  493. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  494. '</ul>';
  495. }
  496. //格式化操作 (综合查询)
  497. //function formatterIntegratedQuery(val, row) {
  498. // return '<ul class="tool_downs">' +
  499. // '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  500. // '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  501. // '</ul>';
  502. //}
  503. //格式化操作 (待接单)
  504. function formatterReceive(val,row) {
  505. return '<ul class="tool_downs">' +
  506. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_order_' + row.F_Id + '" onclick="btn_order(\'' + row.F_Id + '\')" title="接单">接单</a></li>' +
  507. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  508. '</ul>';
  509. }
  510. //指派工单,提交工单
  511. function btn_transfer(id, type) {
  512. if (type === 1) {
  513. var title = "提交工单"
  514. } else if (type === 2) {
  515. var title = "指派工单"
  516. }
  517. layer.open({
  518. type: 2,
  519. title: title,
  520. maxmin: true, //开启最大化最小化按钮
  521. area: ['50%', '50%'],
  522. content: "../WorkOrder/WorkOrderTransfer.html?id=" + id + "&type=" + type,
  523. });
  524. }
  525. //修改工单
  526. function btn_edit(val) {
  527. var id = val;
  528. layer.open({
  529. type: 2,
  530. title: '修改工单',
  531. maxmin: true, //开启最大化最小化按钮
  532. area: ['80%', '90%'],
  533. content: '../WorkOrder/Xga.html?id=' + id
  534. // content: 'addZhiShiKuManger.html?addId=' + id + '&addPid='+ pid +'&addName='+ name +''
  535. });
  536. }
  537. //标记工单
  538. function btn_mark(val) {
  539. var id = val;
  540. layer.open({
  541. type: 2,
  542. title: '标记工单',
  543. maxmin: true, //开启最大化最小化按钮
  544. area: ['40%', '40%'],
  545. content: '../WorkOrder/WorkOrderMark.html?id=' + id
  546. });
  547. }
  548. //接收工单
  549. function btn_order(id) {
  550. layer.confirm('确认要接单吗?', {
  551. btn: ['是', '否'] //按钮
  552. }, function() {
  553. $.post(huayi.config.callcenter_url + 'WorkOrder/SureWorkOrder', {
  554. id: id,
  555. "token": $.cookie("token")
  556. }, function(result) {
  557. result = $.parseJSON(result);
  558. if(result.state.toLowerCase() == "success") {
  559. layer.msg("接单成功");
  560. initTable();
  561. }
  562. })
  563. });
  564. }
  565. //处理工单
  566. function btn_dealWith(id) {
  567. layer.open({
  568. type: 2,
  569. title: '处理工单',
  570. maxmin: true, //开启最大化最小化按钮
  571. area: ['35%', '45%'],
  572. content: "../WorkOrder/WorkOrderDealWith.html?id=" + id
  573. });
  574. }
  575. //退回工单
  576. function btn_return(id){
  577. layer.open({
  578. type: 2,
  579. title: '退回工单',
  580. maxmin: true, //开启最大化最小化按钮
  581. area: ['50%', '40%'],
  582. content: "../WorkOrder/WorkOrderReturn.html?id=" + id
  583. });
  584. }
  585. //删除
  586. function btn_deleteid(id) {
  587. layer.confirm('确定删除当前记录?', {
  588. btn: ['是', '否'] //按钮
  589. }, function(index) {
  590. /*执行删除*/
  591. $.ajax({
  592. type: "get",
  593. url: huayi.config.callcenter_url + "WorkOrder/DelWorkOrder",
  594. dataType: 'json',
  595. async: true,
  596. data: {
  597. ids: id,
  598. token: $.cookie("token")
  599. },
  600. success: function(data) {
  601. layer.msg("删除成功!");
  602. $('#workorderlist').bootstrapTable('refresh');
  603. $('#workorderlist_').bootstrapTable('refresh');
  604. layer.close(index);
  605. initTable();
  606. }
  607. });
  608. });
  609. }
  610. /*
  611. * 搜索功能
  612. * 大区
  613. * 办事处
  614. * 产品代码
  615. * 生产厂家
  616. * 问题代码
  617. * 通知人
  618. * 工单级别
  619. */
  620. //大区
  621. function getArea() {
  622. $("#searchArea").empty();
  623. $("#searchArea").append('<option selected="selected" value="">请选择大区</option>');
  624. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  625. "token": $.cookie("token"),
  626. pid: 1,
  627. F_Layer: 1,
  628. }, function (data) {
  629. if (data.state.toLowerCase() == "success") {
  630. var content = data.data;
  631. $(content).each(function (i, n) {
  632. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchArea"));
  633. })
  634. }
  635. })
  636. }
  637. //办事处
  638. function getOffice() {
  639. $("#searchOffice").empty();
  640. $("#searchOffice").append('<option selected="selected" value="">请选择办事处</option>');
  641. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  642. "token": $.cookie("token"),
  643. F_Layer:2,
  644. pid:$("#searchArea").val(),
  645. }, function (data) {
  646. if (data.state.toLowerCase() == "success") {
  647. var content = data.data;
  648. $(content).each(function (i, n) {
  649. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchOffice"));
  650. })
  651. }
  652. })
  653. }
  654. //获取所在区域办事处
  655. $("#searchArea").on("change", function() {
  656. getOffice();
  657. getSubmitter();
  658. })
  659. //产品代码
  660. function getProductType() {
  661. $.ajax({
  662. type: "get",
  663. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  664. dataType: 'json',
  665. async: true,
  666. data: {
  667. token: $.cookie("token"),
  668. flag: "CPDM"
  669. },
  670. success: function(data) {
  671. var Count = data.data;
  672. $(Count).each(function(i, n) {
  673. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProductType"));
  674. })
  675. }
  676. });
  677. }
  678. //生产厂家
  679. function getProductFactory() {
  680. $("#searchManufacturerDataList").empty();
  681. $("#searchManufacturerDataList").append('<option value="不清"></option>');
  682. $.getJSON(huayi.config.callcenter_url + "EquipmentNumber/GetList", {
  683. "token": $.cookie("token"),
  684. keywords: "",
  685. pageindex: "1",
  686. pagesize: "200",
  687. }, function (data) {
  688. if (data.state.toLowerCase() == "success") {
  689. var content = data.rows;
  690. $(content).each(function (i, n) {
  691. $("#searchManufacturerDataList").append('<option value="'+ n.F_Production + '">');
  692. })
  693. }
  694. })
  695. }
  696. //通知人
  697. function getSubmitter() {
  698. $("#searchNotifications").empty();
  699. $("#searchNotifications").append('<option selected="selected" value="" deptId="">请选择通知人</option>');
  700. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
  701. "token": $.cookie("token"),
  702. type: 1,
  703. dptid: $("#searchArea").val(),
  704. }, function (data) {
  705. var content = data.rows;
  706. $(content).each(function (i, n) {
  707. $("<option value='" + n.F_UserName + "'deptId='" + n.F_DeptId + "'>" + n.F_UserName + "</option>").appendTo($("#searchNotifications"));
  708. })
  709. })
  710. }
  711. // 问题代码
  712. function getProblemCode() {
  713. $.ajax({
  714. type: "get",
  715. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  716. dataType: 'json',
  717. async: true,
  718. data: {
  719. token: $.cookie("token"),
  720. flag: "WTDM"
  721. },
  722. success: function(data) {
  723. var Count = data.data;
  724. $(Count).each(function(i, n) {
  725. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProblemCode"));
  726. })
  727. }
  728. });
  729. }
  730. // 工单级别
  731. function getDealTimely() {
  732. $.ajax({
  733. type: "get",
  734. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  735. dataType: 'json',
  736. async: true,
  737. data: {
  738. token: $.cookie("token"),
  739. flag: "GDDJ"
  740. },
  741. success: function(data) {
  742. var Count = data.data;
  743. $(Count).each(function(i, n) {
  744. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchDealTimely"));
  745. })
  746. }
  747. });
  748. }
  749. // 按回车搜索
  750. document.onkeydown = function (e) {
  751. var theEvent = window.event || e;
  752. var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
  753. if (code == 13) {
  754. initTable();
  755. }
  756. }
  757. // 导出
  758. function dcexcel(state) {
  759. var token = $.cookie("token");
  760. var code = $("#searchCode").val(); //工单编号
  761. var area = $("#searchArea").val(); //大区
  762. var office = $("#searchOffice").val(); //办事处
  763. var starttime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0]; //开始时间
  764. var endtime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1]; //结束时间
  765. var productType = $("#searchProductType").val(); //产品代码
  766. var productDate = $("#searchProductDate").val(); //生产日期
  767. var batchNumber = $("#searchBatchNumber").val(); //产品编码
  768. var manufacturer = $("#searchManufacturer").val(); //生产厂家
  769. var problemCode = $("#searchProblemCode").val(); //问题代码
  770. var notifications = $("#searchNotifications").val(); //通知人
  771. var type = $("#searchOrderType").val(); //工单类别
  772. var duplicate = $("#searchOrderRepeat").val();//重复工单
  773. var dealTimely = $("#searchDealTimely").val(); // 工单级别
  774. var see = $("#searchSee").val(); // 处理专员是否只查看负责区域单子
  775. var isdc = 2;
  776. var url = huayi.config.callcenter_url + "WorkOrder/GetList?token=" + token;
  777. url += "&state=" + state + "&code=" + code + "&area=" + area + "&office=" + office + "&starttime=" + starttime
  778. + "&endtime=" + endtime + "&productType=" + productType + "&productDate=" + productDate + "&batchNumber=" + batchNumber
  779. + "&manufacturer=" + manufacturer + "&problemCode=" + problemCode + "&notifications=" + notifications
  780. + "&type=" + type + "&duplicate=" + duplicate + "&dealTimely=" + dealTimely + "&see=" + see + "&isdc=" + isdc;
  781. window.location.href = url;
  782. }