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WorkOrderReceive.html 14KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待接单列表</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  10. <link href="../css/init.css" rel="stylesheet" />
  11. <style>
  12. .toolBox{
  13. height: 95px;
  14. }
  15. .form-inline{
  16. margin-bottom: 10px;
  17. }
  18. .W60margin .th-inner {
  19. width:160px !important;
  20. margin-right: 220px !important;
  21. }
  22. .W60margin{
  23. width:160px !important;
  24. text-align: left !important;
  25. }
  26. .W100 .th-inner {
  27. width:100px !important;
  28. }
  29. .W160 .th-inner {
  30. width:160px !important;
  31. }
  32. .W220 .th-inner {
  33. width:220px !important;
  34. }
  35. .W220{
  36. width:220px !important;
  37. }
  38. </style>
  39. </head>
  40. <body class="gray-bg">
  41. <div class="wrapper wrapper-content animated fadeInRight">
  42. <div class="daoHang clearfix">
  43. <div class="dhLeft">
  44. <sapn><i class="syIcon"></i>位置:
  45. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  46. <a href="javaScript:;">工单管理</a>&gt;
  47. <a href="" class="nowPosition">待接单工单</a>
  48. </sapn>
  49. </div>
  50. <div class="dhRight">
  51. <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
  52. </div>
  53. </div>
  54. <div class="wrapper wrapper-content animated fadeInRight">
  55. <div class="toolBox">
  56. <div class="th-bar clearfix">
  57. <div class="pull-left">
  58. <div class="form-inline">
  59. <div class="form-group">
  60. <select class="form-control" id="searchOrderSource">
  61. <option value="">请选择工单来源</option>
  62. <option value="1">PC</option>
  63. <option value="2">APP</option>
  64. <option value="3">微信</option>
  65. </select>
  66. </div>
  67. <div class="form-group">
  68. <select class="form-control" id="searchOrderType">
  69. <option value="">请选择工单类型</option>
  70. <option value="2">投诉</option>
  71. <option value="3">重复</option>
  72. <option value="5">生鲜品</option>
  73. <option value="6">禽产品</option>
  74. <option value="7">综合事业部</option>
  75. <option value="8">餐饮事业部</option>
  76. <option value="9">400热线接听</option>
  77. <option value="10">线上投诉</option>
  78. <option value="11">市场监管局投诉</option>
  79. <option value="12">电商投诉</option>
  80. </select>
  81. </div>
  82. <div class="time-box form-group">
  83. <i class="tub fa fa-calendar"></i>
  84. <input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
  85. </div>
  86. <div class="time-box form-group">
  87. <select class="form-control" id="searchSee">
  88. <option value="">选择只查看负责区域单子</option>
  89. <option value="0">所有</option>
  90. <option value="1">管理区域</option>
  91. </select>
  92. </div>
  93. <div class="time-box form-group">
  94. <input class="form-control" type="text" id="searchCode" placeholder="请输入工单号">
  95. </div>
  96. </div>
  97. <div class="form-inline">
  98. <div class="time-box form-group">
  99. <input class="form-control" type="text" id="searchCusName" placeholder="请输入来电人姓名">
  100. </div>
  101. <div class="time-box form-group">
  102. <input class="form-control" type="text" id="searchCusPhone" placeholder="请输入来电人电话">
  103. </div>
  104. <div class="time-box form-group">
  105. <input class="form-control" type="text" id="searchCreateBy" placeholder="请输入创建人">
  106. </div>
  107. <div class="time-box form-group">
  108. <select class="form-control" id="searchDealTimely">
  109. <option value="">请选择重要级别</option>
  110. </select>
  111. </div>
  112. </div>
  113. </div>
  114. <div class="pull-right">
  115. <button class="btns ss">搜索</button>
  116. </div>
  117. </div>
  118. </div>
  119. <div style="width: 100%;padding: 10px;">
  120. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  121. <thead>
  122. <tr>
  123. <th data-field="F_SerialNumber" data-class="W100" data-align="center">序号</th>
  124. <th data-field="F_WorkOrderId" data-class="W160" data-formatter="View" data-align="center">工单编号</th>
  125. <th data-field="F_Source" data-class="W100" data-formatter="workOrderSourceJudge" data-align="center">工单来源</th>
  126. <th data-field="F_Type" data-class="W100" data-formatter="workOrderTypeJudge" data-align="center">工单类别</th>
  127. <th data-field="F_State" data-class="W100" data-formatter="workOrderStateJudge" data-align="center">工单状态</th>
  128. <th data-field="F_AreaName" data-class="W100" data-align="center">大区</th>
  129. <th data-field="F_OfficName" data-class="W100" data-align="center">办事处</th>
  130. <th data-field="F_CreateTime" data-class="W100" data-align="center">投诉时间</th>
  131. <th data-field="F_DealTimely" data-class="W100" data-formatter="workOrderDealTimelyJudge" data-align="center">重要级别</th>
  132. <th data-field="F_Reason" data-class="W100" data-formatter="workOrderReasonJudge" data-align="center">原因</th>
  133. <th data-field="F_CusName" data-class="W100" data-align="center">姓名</th>
  134. <th data-field="F_CusPhone" data-class="W100" data-align="center">联系电话</th>
  135. <th data-field="F_AddRess" data-class="W100" data-align="center">地址</th>
  136. <th data-field="F_ProductType" data-class="W100" data-align="center">产品代码</th>
  137. <th data-field="F_ProductName" data-class="W100" data-align="center">产品名称</th>
  138. <th data-field="F_Specifications" data-class="W100" data-align="center">规格</th>
  139. <th data-field="F_ProductDate" data-class="W100" data-align="center">生产日期</th>
  140. <th data-field="F_BatchNumber" data-class="W100" data-align="center">产品编码</th>
  141. <th data-field="F_Manufacturer" data-class="W160" data-align="center">生产厂家</th>
  142. <th data-field="F_ProblemCode" data-class="W100" data-align="center">问题代码</th>
  143. <th data-field="F_QualityProblem" data-class="W100" data-align="center">质量问题</th>
  144. <th data-field="F_Notifications" data-class="W100" data-align="center">通知人</th>
  145. <th data-field="F_ReceivingPerson" data-class="W100" data-align="center">接听人</th>
  146. <th data-field="F_Duplicate" data-class="W100" data-formatter="workOrderDuplicateJudge" data-align="center">重复工单</th>
  147. <th data-field="F_Returnnote" data-class="W100" data-align="center">退回说明</th>
  148. <th data-field="F_Content" data-class="W160" data-align="center">备注</th>
  149. <th data-field="F_WorkOrderId" data-class="workOprate workOprate3 W220" data-formatter="formatterReceive" data-align="center">操作</th>
  150. </tr>
  151. </thead>
  152. </table>
  153. </div>
  154. <!--查看详情-->
  155. <div class="ckxq Hidens">
  156. <ul class="clearfix ckxq_ul">
  157. <li class="Active">工单详情</li>
  158. <li>工单记录</li>
  159. <span class="Closed">×</span>
  160. </ul>
  161. <div class="gdxq">
  162. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  163. <tbody class="tbodys">
  164. <tr>
  165. <th>工单编号:</th>
  166. <td>
  167. <span id="detailWorkOrderId"></span>
  168. </td>
  169. <th>工单来源:</th>
  170. <td>
  171. <span id="detailSource"></span>
  172. </td>
  173. <th>工单类型:</th>
  174. <td>
  175. <span id="detailType"></span>
  176. </td>
  177. </tr>
  178. <tr>
  179. <th>大区:</th>
  180. <td>
  181. <span id="detailAreaName"></span>
  182. </td>
  183. <th>办事处:</th>
  184. <td>
  185. <span id="detailOfficeName"></span>
  186. </td>
  187. <th>投诉时间:</th>
  188. <td>
  189. <span id="detailCreateTime"></span>
  190. </td>
  191. </tr>
  192. <tr>
  193. <th>重要级别:</th>
  194. <td>
  195. <span id="detailDealTimely"></span>
  196. </td>
  197. <th>原因:</th>
  198. <td>
  199. <span id="detailReason"></span>
  200. </td>
  201. <th>通知人:</th>
  202. <td>
  203. <span id="detailNotifications"></span>
  204. </td>
  205. </tr>
  206. <tr>
  207. <th>姓名:</th>
  208. <td>
  209. <span id="detailCusName"></span>
  210. </td>
  211. <th>联系电话:</th>
  212. <td>
  213. <span id="detailCusPhone"></span>
  214. </td>
  215. <th>接听人:</th>
  216. <td>
  217. <span id="detailReceivingPerson"></span>
  218. </td>
  219. </tr>
  220. <tr>
  221. <th>地址:</th>
  222. <td>
  223. <span id="detailAddress"></span>
  224. </td>
  225. <th>产品代码:</th>
  226. <td>
  227. <span id="detailProductType"></span>
  228. </td>
  229. <th>产品名称:</th>
  230. <td>
  231. <span id="detailProductName"></span>
  232. </td>
  233. </tr>
  234. <tr>
  235. <th>规格:</th>
  236. <td>
  237. <span id="detailSpecifications"></span>
  238. </td>
  239. <th>生产日期:</th>
  240. <td>
  241. <span id="detailPRoductDate"></span>
  242. </td>
  243. <th>产品编码:</th>
  244. <td>
  245. <span id="detailBatchNumber"></span>
  246. </td>
  247. </tr>
  248. <tr>
  249. <th>生产厂家:</th>
  250. <td>
  251. <span id="detailManufacturer"></span>
  252. </td>
  253. <th>问题代码:</th>
  254. <td>
  255. <span id="detailProblemCode"></span>
  256. </td>
  257. <th>质量问题:</th>
  258. <td>
  259. <span id="detailQualityProblem"></span>
  260. </td>
  261. </tr>
  262. <tr>
  263. <th>序号:</th>
  264. <td>
  265. <span id="detailSerialNumber"></span>
  266. </td>
  267. <th>工单状态:</th>
  268. <td>
  269. <span id="detailState"></span>
  270. </td>
  271. <th>重复工单:</th>
  272. <td>
  273. <span id="detailDuplicate"></span>
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>落实情况:</th>
  278. <td>
  279. <span id="detailDealResult"></span>
  280. </td>
  281. <th>处理人:</th>
  282. <td>
  283. <span id="detailDealUser"></span>
  284. </td>
  285. <th>处理时间:</th>
  286. <td>
  287. <span id="detailDealTime"></span>
  288. </td>
  289. </tr>
  290. <tr>
  291. <th>备注:</th>
  292. <td colspan="5" id="detailContent">
  293. </td>
  294. </tr>
  295. </tbody>
  296. </table>
  297. </div>
  298. <div class="gdxq" style="display:none;">
  299. <div class="">
  300. <table id="workOrderRecord" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  301. <thead>
  302. <tr>
  303. <th data-field="F_WoState" data-width="20%" data-align="left" data-formatter="formatterWorkOrderRecordStatus">工单状态</th>
  304. <th data-field="F_OptContent" data-align="left">内容</th>
  305. <th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
  306. </tr>
  307. </thead>
  308. </table>
  309. </div>
  310. </div>
  311. </div>
  312. </div>
  313. <script src="../js/laydate/laydate.js"></script>
  314. <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
  315. <script src="../js/comboSelect/jquery.combo.select.js"></script>
  316. <script src="../js/kindeditor/kindeditor.js"></script>
  317. <script src="../js/kindeditor/lang/zh_CN.js"></script>
  318. <script src="../js/WorkOrder/WorkOrder.js"></script>
  319. <script>
  320. var selid;
  321. var zpid;
  322. var stype = 1;
  323. $(document).ready(function () {
  324. // 时间组件
  325. laydate.render({
  326. elem: '#greetingTimes',
  327. range: '~',
  328. theme: '#1ab394',
  329. calendar: 'true'
  330. //type: 'datetime',
  331. //max : 31,
  332. //min: 0,
  333. });
  334. })
  335. function initTable() {
  336. //先销毁表格
  337. $('#workorderlist').bootstrapTable('destroy');
  338. //初始化表格,动态从服务器加载数据
  339. $("#workorderlist").bootstrapTable({
  340. method: "get", //使用get请求到服务器获取数据
  341. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  342. contentType: 'application/x-www-form-urlencoded',
  343. striped: true, //表格显示条纹
  344. pagination: true, //启动分页
  345. pageSize: 10, //每页显示的记录数
  346. pageNumber: 1, //当前第几页
  347. pageList: [10, 20, 50, 100], //记录数可选列表
  348. search: false, //是否启用查询
  349. showColumns: false, //显示下拉框勾选要显示的列
  350. showRefresh: false, //显示刷新按钮
  351. sidePagination: "server", //表示服务端请求
  352. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  353. //设置为limit可以获取limit, offset, search, sort, order
  354. queryParamsType: "undefined",
  355. queryParams: function queryParams(params) { //设置查询参数
  356. var param = {
  357. state: 2,
  358. token: $.cookie("token"),
  359. code: $("#searchCode").val(), //工单编号
  360. cusname: $("#searchCusName").val(), // 来电人姓名
  361. cusphone: $("#searchCusPhone").val(), //来电人电话
  362. createby: $("#searchCreateBy").val(),// 创建人
  363. dealTimely: $("#searchDealTimely").val(), // 重要级别
  364. starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
  365. endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
  366. keywords: $("#searchKeyWords").val(), // 模糊搜索
  367. touser: "", // 处理人
  368. see: $("#searchSee").val(), // 处理专员是否只查看负责区域单子
  369. source: $("#searchOrderSource").val(), //工单来源
  370. type: $("#searchOrderType").val(), //工单类型
  371. pageindex: params.pageNumber, //页码
  372. pagesize: params.pageSize, //条数
  373. };
  374. return param;
  375. },
  376. onLoadSuccess: function() { //加载成功时执行
  377. //layer.msg("加载成功");
  378. getLoginPersonNow();
  379. },
  380. onLoadError: function() { //加载失败时执行
  381. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  382. }
  383. });
  384. }
  385. </script>
  386. </body>
  387. </html>