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WorkOrder.js 28KB

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  1. var selid;//工单ID
  2. $(document).ready(function() {
  3. initTable();
  4. $(".ss").click(function() {
  5. initTable();
  6. $(".Closed").trigger('click');
  7. })
  8. $('.plasechoce').click(function() {
  9. $(this).parent().siblings('input').val('');
  10. })
  11. // 工单详情、记录切换
  12. $(".ckxq ul li").click(function() {
  13. $(this).addClass("Active").siblings().removeClass("Active");
  14. var i = $(this).index();
  15. $(".gdxq").hide();
  16. $(".gdxq").eq(i).show();
  17. if(i === 0) {
  18. getWorkOrderDetails();
  19. } else if(i === 1) {
  20. getWorkOrderRecord();
  21. }
  22. });
  23. $(".Closed").click(function() {
  24. $(".ckxq").addClass("Hidens");
  25. });
  26. $("input[name='ltype']").click(function() {
  27. var val = $("input[name='ltype']:checked").val();
  28. if(val == '0') {
  29. $(".js").show();
  30. } else if(val == '1') {
  31. $(".js").hide();
  32. }
  33. })
  34. laydate.render({
  35. elem: '#greetingTimes',
  36. range: '~',
  37. // type: 'datetime',
  38. //max : 31,
  39. // min: 0,
  40. theme: '#1ab394',
  41. });
  42. //坐席
  43. getSeating();
  44. //大区
  45. getArea();
  46. //产品代码
  47. getProductType();
  48. //生产厂家
  49. getProductFactory();
  50. //问题代码
  51. getProblemCode();
  52. //工单级别
  53. getDealTimely();
  54. var setting3 = {
  55. data: {
  56. key: {
  57. name: "F_AreaName"
  58. },
  59. simpleData: {
  60. enable: true,
  61. idKey: "F_Id",
  62. pIdKey: "F_ParentId",
  63. rootPId: 0
  64. }
  65. },
  66. callback: {
  67. onClick: changeTreeClick
  68. }
  69. }
  70. function changeTreeClick(event, treeId, treeNode) {
  71. var areaParent = treeNode.getPath();
  72. if (areaParent[1]) {
  73. areaParent1=areaParent[0].F_AreaName
  74. areaParent2=areaParent[1].F_AreaName
  75. $('#typeclass').val(areaParent1+"/"+areaParent2);
  76. $('.inps2').val(areaParent1);
  77. $('.inps3').val(areaParent2);
  78. }else{
  79. layer.msg("请选择最下级菜单");
  80. }
  81. $('.addTree1').hide();
  82. };
  83. $('.down').click(function() {
  84. if($('.treeList').css('display') == 'block') {
  85. $('.treeList').css('display', 'none')
  86. } else {
  87. $('.treeList').css('display', 'block')
  88. }
  89. })
  90. $('#typeclass').click(function() {
  91. $('.treeList').css('display', 'block')
  92. })
  93. $('.treeList').mouseleave(function() {
  94. $(this).css('display', 'none')
  95. })
  96. function getSeating() {
  97. $.ajax({
  98. type: "get",
  99. url: huayi.config.callcenter_url + "CallInScreen/GetUsers",
  100. dataType: 'json',
  101. async: true,
  102. data: {
  103. token: $.cookie("token")
  104. },
  105. success: function(data) {
  106. var Count = data.data.user;
  107. $(Count).each(function(i, n) {
  108. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo($("#userid"));
  109. })
  110. }
  111. });
  112. }
  113. })
  114. //编辑器配置
  115. KindEditor.ready(function(K) {
  116. window.changeEditor = K.create('#cl_gdnr'); //修改弹出框编辑器
  117. });
  118. var F_UserCode = localStorage.getItem('F_UserCode');
  119. // 根据重要级别判断工单颜色
  120. function View(val, row) {
  121. if (row.F_DealTimely === "Ⅰ级") {
  122. return '<div class="imgs" ><a class="xg workOrderIdColorRed" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  123. } else if (row.F_DealTimely === "Ⅱ级") {
  124. return '<div class="imgs" ><a class="xg workOrderIdColorGreen" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  125. } else if (row.F_DealTimely === "普通工单") {
  126. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  127. } else {
  128. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  129. }
  130. $("#F_UserCode").val(row.CreateUser);
  131. }
  132. // 工单来源返回值判断
  133. function workOrderSourceJudge (val, row) {
  134. if (val === 1) {
  135. return '<div>PC</div>';
  136. } else if (val === 2) {
  137. return '<div>APP</div>';
  138. } else if (val === 3) {
  139. return '<div>微信</div>';
  140. } else {
  141. return '<div></div>';
  142. }
  143. }
  144. // 工单类别返回值判断
  145. function workOrderTypeJudge (val, row) {
  146. if (val === 1) {
  147. return '<div>咨询</div>';
  148. } else if (val === 2) {
  149. return '<div>投诉</div>';
  150. } else if (val === 3) {
  151. return '<div>重复</div>';
  152. } else {
  153. return '<div></div>';
  154. }
  155. }
  156. // 工单状态返回值判断
  157. function workOrderStateJudge (val, row) {
  158. if (val === 0) {
  159. return '<div>待提交</div>';
  160. } else if (val === 1) {
  161. return '<div>待分派</div>';
  162. } else if (val === 2) {
  163. return '<div>待接单</div>';
  164. } else if (val === 3) {
  165. return '<div>待处理</div>';
  166. } else if (val === 4) {
  167. return '<div>处理中</div>';
  168. } else if (val === 5) {
  169. return '<div>退回待分派</div>';
  170. } else if (val === 6) {
  171. return '<div>退回待提交</div>';
  172. } else if (val === 10) {
  173. return '<div>已完成</div>';
  174. } else {
  175. return '<div></div>';
  176. }
  177. }
  178. //格式化 字符长度 25
  179. function formatterAddressResult(val) {
  180. if(val) {
  181. var strAddressResult = decodeURIComponent(val);
  182. strAddressResult = helper.filter.filterHTMLTag(strAddressResult);
  183. if(strAddressResult.length > 25) {
  184. strAddressResult = strAddressResult.substring(0, 25) + '...';
  185. }
  186. return strAddressResult;
  187. }
  188. }
  189. //格式化 字符长度 8
  190. function formatterCharacterLength(val) {
  191. if(val) {
  192. var characterLength = decodeURIComponent(val);
  193. characterLength = helper.filter.filterHTMLTag(characterLength);
  194. if(characterLength.length > 8) {
  195. characterLength = characterLength.substring(0, 8) + '...';
  196. }
  197. return characterLength;
  198. }
  199. }
  200. // 获取工单详情页面
  201. function getWorkOrderDetailsPage(id) {
  202. selid = id;
  203. $(".ckxq").removeClass("Hidens");
  204. $(".ckxq ul li").eq(0).trigger("click");
  205. getWorkOrderDetails();
  206. }
  207. // 工单详情
  208. function getWorkOrderDetails() {
  209. console.log(selid,typeof(selid))
  210. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDetails', {
  211. id: selid,
  212. token: $.cookie("token")
  213. }, function(result) {
  214. if(result.state.toLowerCase() == "success") {
  215. if(result.rows.length > 0) {
  216. var data = result.rows[0];
  217. $("#detailWorkOrderId").text(data.F_WorkOrderId);
  218. $("#detailSource").text(workOrderDetailsSourceJudge(data)); //工单来源
  219. $("#detailType").text(workOrderDetailsTypeJudge(data)); //工单类别
  220. $("#detailAreaName").html(data.F_AreaName);
  221. $("#detailOfficeName").text(data.F_OfficName);
  222. $("#detailCreateTime").text(data.F_CreateTime);
  223. $("#detailDealTimely").text(data.F_DealTimely); //重要级别
  224. $("#detailReason").text(data.F_Reason); //重要原因
  225. $("#detailCusName").text(data.F_CusName);
  226. $("#detailCusPhone").text(data.F_CusPhone);
  227. $("#detailAddress").text(data.F_AddRess);
  228. $("#detailProductType").text(data.F_ProductType); //产品代码
  229. $("#detailProductName").text(data.F_ProductName);
  230. $('#detailSpecifications').text(data.F_Specifications);
  231. $("#detailPRoductDate").text(data.F_ProductDate);
  232. $("#detailBatchNumber").text(data.F_BatchNumber);
  233. $("#detailManufacturer").text(data.F_Manufacturer);
  234. $("#detailProblemCode").text(data.F_ProblemCode); //问题代码
  235. $("#detailQualityProblem").text(data.F_QualityProblem);
  236. $("#detailNotifications").text(data.F_Notifications);
  237. $("#detailReceivingPerson").text(data.F_ReceivingPerson);
  238. $("#detailSerialNumber").text(data.F_SerialNumber);
  239. $("#detailState").text(workOrderDetailsStateJudge(data)); //工单状态
  240. $("#detailContent").text(data.F_Content);
  241. $("#detailDealResult").text(data.F_DealResult); //落实情况
  242. $("#detailDealUser").text(data.F_DealUser);
  243. $("#detailDealTime").text(data.F_DealTime);
  244. }
  245. }
  246. })
  247. }
  248. // 工单记录
  249. function getWorkOrderRecord() {
  250. //先销毁表格
  251. $('#workOrderRecord').bootstrapTable('destroy');
  252. //初始化表格,动态从服务器加载数据
  253. $('#workOrderRecord').bootstrapTable({
  254. method: "get", //使用get请求到服务器获取数据
  255. url: huayi.config.callcenter_url + "WorkOrder/GetDetails", //获取数据的Servlet地址
  256. contentType: 'application/x-www-form-urlencoded',
  257. striped: true, //表格显示条纹
  258. pagination: true, //启动分页
  259. pageSize: 10, //每页显示的记录数
  260. pageNumber: 1, //当前第几页
  261. pageList: [10, 20, 50, 100], //记录数可选列表
  262. search: false, //是否启用查询
  263. showColumns: false, //显示下拉框勾选要显示的列
  264. showRefresh: false, //显示刷新按钮
  265. sidePagination: "server", //表示服务端请求
  266. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  267. //设置为limit可以获取limit, offset, search, sort, order
  268. queryParamsType: "undefined",
  269. queryParams: function queryParams(params) { //设置查询参数
  270. var param = {
  271. id: selid, // 工单ID
  272. token: $.cookie("token")
  273. };
  274. return param;
  275. },
  276. responseHandler: function(res) {
  277. return {
  278. "total": res.itemlasts.length,//总页数
  279. "rows": res.itemlasts //数据
  280. };
  281. },
  282. onLoadSuccess: function() { //加载成功时执行
  283. //layer.msg("加载成功");
  284. },
  285. onLoadError: function() { //加载失败时执行
  286. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  287. }
  288. });
  289. }
  290. // 工单详情中判断工单来源的值
  291. function workOrderDetailsSourceJudge (data) {
  292. if (data.F_Source === 1) {
  293. return 'PC';
  294. } else if (data.F_Source === 2) {
  295. return 'APP';
  296. } else if (data.F_Source === 3) {
  297. return '微信';
  298. } else {
  299. return '';
  300. }
  301. }
  302. // 工单详情中工单类别返回值判断
  303. function workOrderDetailsTypeJudge (data) {
  304. if (data.F_Type === 1) {
  305. return '咨询';
  306. } else if (data.F_Type === 2) {
  307. return '投诉';
  308. } else if (data.F_Type === 3) {
  309. return '重复';
  310. } else {
  311. return '';
  312. }
  313. }
  314. // 工单详情中工单状态返回值判断
  315. function workOrderDetailsStateJudge (data) {
  316. if (data.F_State === 0) {
  317. return '待提交';
  318. } else if (data.F_State === 1) {
  319. return '待分派';
  320. } else if (data.F_State === 2) {
  321. return '待接单';
  322. } else if (data.F_State === 3) {
  323. return '待处理';
  324. } else if (data.F_State === 4) {
  325. return '处理中';
  326. } else if (data.F_State === 5) {
  327. return '退回待分派';
  328. } else if (data.F_State === 6) {
  329. return '退回待提交';
  330. } else if (data.F_State === 10) {
  331. return '已完成';
  332. } else {
  333. return '';
  334. }
  335. }
  336. // 工单详情中重复工单返回值判断
  337. function workOrderDetailsDuplicateJudge (data) {
  338. if (data.F_Duplicate === 0) {
  339. return '未重复';
  340. } else if (data.F_Duplicate === 1) {
  341. return '重复';
  342. } else {
  343. return '';
  344. }
  345. }
  346. // 工单记录中工单状态返回值判断
  347. function formatterWorkOrderRecordStatus(val, row) {
  348. var formatterWorkOrderRecordStatusStr = '';
  349. if (row.F_WoState === 0){
  350. formatterWorkOrderRecordStatusStr = "待提交";
  351. }
  352. if (row.F_WoState === 1){
  353. formatterWorkOrderRecordStatusStr = "待分派";
  354. }
  355. if (row.F_WoState === 2){
  356. formatterWorkOrderRecordStatusStr = "待接单";
  357. }
  358. if (row.F_WoState === 3){
  359. formatterWorkOrderRecordStatusStr = "待处理";
  360. }
  361. if (row.F_WoState === 4){
  362. formatterWorkOrderRecordStatusStr = "处理中";
  363. }
  364. if (row.F_WoState === 5){
  365. formatterWorkOrderRecordStatusStr = "退回待分派";
  366. }
  367. if (row.F_OptType == 6){
  368. formatterWorkOrderRecordStatusStr = "退回待提交";
  369. }
  370. if (row.F_OptType == 10){
  371. formatterWorkOrderRecordStatusStr = "已完成";
  372. }
  373. return formatterWorkOrderRecordStatusStr;
  374. }
  375. // 获取当前登录人
  376. function getLoginPersonNow() {
  377. $.ajax({
  378. type: "get",
  379. url: huayi.config.callcenter_url + "UserAccount/GetNowUser",
  380. dataType: 'json',
  381. async: true,
  382. data: {
  383. token: $.cookie("token")
  384. },
  385. success: function(data) {
  386. var userRoleCode = data.data.role.F_RoleCode;
  387. // 判断角色权限
  388. authorizeOperateButton(userRoleCode)
  389. }
  390. });
  391. }
  392. //获取 userRoleCode 判断按钮权限
  393. function authorizeOperateButton(userRoleCode) {
  394. // userRoleCode = "";//测试数据
  395. //所有人均有创建和查询的功能,XTGLY-系统维护、CJGLY-超级管理员拥有所有权限
  396. $('.tool_downs').find('[authorize=yes]').hide();
  397. $('#workorderlist').find('.workOprate').hide();
  398. switch(userRoleCode) {
  399. case "XTGLY": // 系统维护
  400. case "CJGLY": // 超级管理员
  401. $('.tool_downs').find('[authorize=yes]').show();
  402. $('#workorderlist').find('.workOprate').show();
  403. break;
  404. case "JDYPTZX": // 普通坐席 创建 提交
  405. case "JDYBZZX": // 坐席班长 创建 提交
  406. $('.tool_downs').find('[id*="HY_submit"]').show(); //指派
  407. $('.tool_downs').find('[id*="HY_edit"]').show(); //修改
  408. $('.tool_downs').find('[id*="HY_mark"]').show(); //标记
  409. $('.tool_downs').find('[id*="HY_remark_"]').show(); //备注
  410. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  411. $('.tool_downs').find('[id*="HY_return"]').hide(); //退回
  412. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  413. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  414. $('#workorderlist').find('.workOprate1').show(); //待指派
  415. $('#workorderlist').find('.workOprate7').show(); //综合查询
  416. break;
  417. case "BSCJL": // 办事处经理 转派、退回、修改、删除、
  418. $('.tool_downs').find('[id*="HY_transfer"]').show(); //指派
  419. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  420. $('.tool_downs').find('[id*="HY_edit"]').hide(); // 修改
  421. $('.tool_downs').find('[id*="HY_remark_"]').hide(); //备注
  422. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  423. $('.tool_downs').find('[id*="HY_return"]').show(); //退回
  424. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  425. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  426. $('#workorderlist').find('.workOprate2').show(); //待指派
  427. $('#workorderlist').find('.workOprate3').show(); //待接受
  428. $('#workorderlist').find('.workOprate4').show(); //待处理
  429. $('#workorderlist').find('.workOprate5').show(); //处理中
  430. $('#workorderlist').find('.workOprate6').show(); //已处理
  431. break;
  432. case "YWY": //YWY-业务人员 退回/接单、处理 、修改
  433. $('.tool_downs').find('[id*="HY_transfer"]').hide(); //指派
  434. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  435. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  436. $('.tool_downs').find('[id*="HY_edit"]').hide(); //修改
  437. $('.tool_downs').find('[id*="HY_remark_"]').hide(); //备注
  438. $('.tool_downs').find('[id*="HY_dealWith"]').show(); //处理
  439. $('.tool_downs').find('[id*="HY_return"]').show();//退回
  440. $('.tool_downs').find('[id*="HY_order"]').show();//接单
  441. $('#workorderlist').find('.workOprate3').show(); //待接单
  442. $('#workorderlist').find('.workOprate4').show(); //待处理
  443. $('#workorderlist').find('.workOprate5').show(); //处理中
  444. break;
  445. default:
  446. break;
  447. }
  448. }
  449. //格式化操作 (待提交)
  450. function formatterSubmit(val, row) {
  451. return '<ul class="tool_downs">' +
  452. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_submit_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 1)" title="提交">提交</a></li>' +
  453. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  454. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  455. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_remark_' + row.F_Id + '" onclick="btn_remark(\'' + row.F_Id + '\')" title="备注">备注</a></li>' +
  456. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  457. '</ul>';
  458. }
  459. //格式化操作 (待指派)
  460. function formatterDesig(val, row) {
  461. return '<ul class="tool_downs">' +
  462. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 2)" title="指派">指派</a></li>' +
  463. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  464. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  465. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  466. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  467. '</ul>';
  468. }
  469. //格式化操作 (待处理)
  470. function formatterOprateDispose(val, row) {
  471. return '<ul class="tool_downs">' +
  472. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\',)" title="处理">处理</a></li>' +
  473. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  474. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  475. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  476. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  477. '</ul>';
  478. }
  479. //格式化操作 (已处理)
  480. function formatterProcessed(val, row) {
  481. return '<ul class="tool_downs">' +
  482. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  483. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  484. '</ul>';
  485. }
  486. //格式化操作 (处理中)
  487. function formatterProcessing(val, row) {
  488. return '<ul class="tool_downs">' +
  489. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\')" title="处理">处理</a></li>' +
  490. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  491. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  492. '</ul>';
  493. }
  494. //格式化操作 (综合查询)
  495. function formatterIntegratedQuery(val, row) {
  496. return '<ul class="tool_downs">' +
  497. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_remark_' + row.F_Id + '" onclick="btn_remark(\'' + row.F_Id + '\')" title="备注">备注</a></li>' +
  498. '</ul>';
  499. }
  500. //格式化操作 (待接单)
  501. function formatterReceive(val,row) {
  502. return '<ul class="tool_downs">' +
  503. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_order_' + row.F_Id + '" onclick="btn_order(\'' + row.F_Id + '\')" title="接单">接单</a></li>' +
  504. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  505. '</ul>';
  506. }
  507. //指派工单,提交工单
  508. function btn_transfer(id, type) {
  509. if (type === 1) {
  510. var title = "提交工单";
  511. var areaTransfer = ['50%', '50%'];
  512. } else if (type === 2) {
  513. var title = "指派工单";
  514. var areaTransfer = ['40%', '45%'];
  515. }
  516. layer.open({
  517. type: 2,
  518. title: title,
  519. maxmin: true, //开启最大化最小化按钮
  520. area: areaTransfer,
  521. content: "../WorkOrder/WorkOrderTransfer.html?id=" + id + "&type=" + type,
  522. });
  523. }
  524. //修改工单
  525. function btn_edit(val) {
  526. var id = val;
  527. layer.open({
  528. type: 2,
  529. title: '修改工单',
  530. maxmin: true, //开启最大化最小化按钮
  531. area: ['80%', '90%'],
  532. content: '../WorkOrder/Xga.html?id=' + id
  533. // content: 'addZhiShiKuManger.html?addId=' + id + '&addPid='+ pid +'&addName='+ name +''
  534. });
  535. }
  536. //备注
  537. function btn_remark(val) {
  538. var id = val;
  539. layer.open({
  540. type: 2,
  541. title: '备注',
  542. maxmin: true, //开启最大化最小化按钮
  543. area: ['40%', '40%'],
  544. content: '../WorkOrder/WorkOrderRemark.html?id=' + id
  545. });
  546. }
  547. //标记工单
  548. function btn_mark(val) {
  549. var id = val;
  550. layer.open({
  551. type: 2,
  552. title: '标记工单',
  553. maxmin: true, //开启最大化最小化按钮
  554. area: ['40%', '30%'],
  555. content: '../WorkOrder/WorkOrderMark.html?id=' + id
  556. });
  557. }
  558. //接收工单
  559. function btn_order(id) {
  560. layer.confirm('确认要接单吗?', {
  561. btn: ['是', '否'] //按钮
  562. }, function() {
  563. $.post(huayi.config.callcenter_url + 'WorkOrder/SureWorkOrder', {
  564. id: id,
  565. "token": $.cookie("token")
  566. }, function(result) {
  567. result = $.parseJSON(result);
  568. if(result.state.toLowerCase() == "success") {
  569. layer.msg("接单成功");
  570. initTable();
  571. }
  572. })
  573. });
  574. }
  575. //处理工单
  576. function btn_dealWith(id) {
  577. layer.open({
  578. type: 2,
  579. title: '处理工单',
  580. maxmin: true, //开启最大化最小化按钮
  581. area: ['35%', '45%'],
  582. content: "../WorkOrder/WorkOrderDealWith.html?id=" + id
  583. });
  584. }
  585. //退回工单
  586. function btn_return(id){
  587. layer.open({
  588. type: 2,
  589. title: '退回工单',
  590. maxmin: true, //开启最大化最小化按钮
  591. area: ['40%', '40%'],
  592. content: "../WorkOrder/WorkOrderReturn.html?id=" + id
  593. });
  594. }
  595. //删除
  596. function btn_deleteid(id) {
  597. layer.confirm('确定删除当前记录?', {
  598. btn: ['是', '否'] //按钮
  599. }, function(index) {
  600. /*执行删除*/
  601. $.ajax({
  602. type: "get",
  603. url: huayi.config.callcenter_url + "WorkOrder/DelWorkOrder",
  604. dataType: 'json',
  605. async: true,
  606. data: {
  607. ids: id,
  608. token: $.cookie("token")
  609. },
  610. success: function(data) {
  611. layer.msg("删除成功!");
  612. $('#workorderlist').bootstrapTable('refresh');
  613. $('#workorderlist_').bootstrapTable('refresh');
  614. layer.close(index);
  615. initTable();
  616. }
  617. });
  618. });
  619. }
  620. /*
  621. * 搜索功能
  622. * 大区
  623. * 办事处
  624. * 产品代码
  625. * 生产厂家
  626. * 问题代码
  627. * 通知人
  628. * 工单级别
  629. */
  630. //大区
  631. function getArea() {
  632. $("#searchArea").empty();
  633. $("#searchArea").append('<option selected="selected" value="">请选择大区</option>');
  634. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  635. "token": $.cookie("token"),
  636. pid: 1,
  637. F_Layer: 1,
  638. }, function (data) {
  639. if (data.state.toLowerCase() == "success") {
  640. var content = data.data;
  641. $(content).each(function (i, n) {
  642. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchArea"));
  643. })
  644. }
  645. })
  646. }
  647. //办事处
  648. function getOffice() {
  649. $("#searchOffice").empty();
  650. $("#searchOffice").append('<option selected="selected" value="">请选择办事处</option>');
  651. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  652. "token": $.cookie("token"),
  653. F_Layer:2,
  654. pid:$("#searchArea").val(),
  655. }, function (data) {
  656. if (data.state.toLowerCase() == "success") {
  657. var content = data.data;
  658. $(content).each(function (i, n) {
  659. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchOffice"));
  660. })
  661. }
  662. })
  663. }
  664. //获取所在区域办事处
  665. $("#searchArea").on("change", function() {
  666. getOffice();
  667. getSubmitter();
  668. })
  669. //产品代码
  670. function getProductType() {
  671. $.ajax({
  672. type: "get",
  673. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  674. dataType: 'json',
  675. async: true,
  676. data: {
  677. token: $.cookie("token"),
  678. flag: "CPDM"
  679. },
  680. success: function(data) {
  681. var Count = data.data;
  682. $(Count).each(function(i, n) {
  683. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProductType"));
  684. })
  685. }
  686. });
  687. }
  688. //生产厂家
  689. function getProductFactory() {
  690. $("#searchManufacturerDataList").empty();
  691. $("#searchManufacturerDataList").append('<option value="不清"></option>');
  692. $.getJSON(huayi.config.callcenter_url + "EquipmentNumber/GetList", {
  693. "token": $.cookie("token"),
  694. keywords: "",
  695. pageindex: "1",
  696. pagesize: "200",
  697. }, function (data) {
  698. if (data.state.toLowerCase() == "success") {
  699. var content = data.rows;
  700. $(content).each(function (i, n) {
  701. $("#searchManufacturerDataList").append('<option value="'+ n.F_Production + '">');
  702. })
  703. }
  704. })
  705. }
  706. //通知人
  707. function getSubmitter() {
  708. $("#searchNotifications").empty();
  709. $("#searchNotifications").append('<option selected="selected" value="" deptId="">请选择通知人</option>');
  710. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
  711. "token": $.cookie("token"),
  712. type: 1,
  713. dptid: $("#searchArea").val(),
  714. }, function (data) {
  715. var content = data.rows;
  716. $(content).each(function (i, n) {
  717. $("<option value='" + n.F_UserName + "'deptId='" + n.F_DeptId + "'>" + n.F_UserName + "</option>").appendTo($("#searchNotifications"));
  718. })
  719. })
  720. }
  721. // 问题代码
  722. function getProblemCode() {
  723. $.ajax({
  724. type: "get",
  725. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  726. dataType: 'json',
  727. async: true,
  728. data: {
  729. token: $.cookie("token"),
  730. flag: "WTDM"
  731. },
  732. success: function(data) {
  733. var Count = data.data;
  734. $(Count).each(function(i, n) {
  735. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProblemCode"));
  736. })
  737. }
  738. });
  739. }
  740. // 工单级别
  741. function getDealTimely() {
  742. $.ajax({
  743. type: "get",
  744. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  745. dataType: 'json',
  746. async: true,
  747. data: {
  748. token: $.cookie("token"),
  749. flag: "GDDJ"
  750. },
  751. success: function(data) {
  752. var Count = data.data;
  753. $(Count).each(function(i, n) {
  754. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchDealTimely"));
  755. })
  756. }
  757. });
  758. }
  759. // 按回车搜索
  760. document.onkeydown = function (e) {
  761. var theEvent = window.event || e;
  762. var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
  763. if (code == 13) {
  764. initTable();
  765. }
  766. }
  767. // 导出
  768. function dcexcel(state) {
  769. var token = $.cookie("token");
  770. var code = $("#searchCode").val(); //工单编号
  771. var area = $("#searchArea").val(); //大区
  772. var office = $("#searchOffice").val(); //办事处
  773. var starttime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0]; //开始时间
  774. var endtime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1]; //结束时间
  775. var productType = $("#searchProductType").val(); //产品代码
  776. var productDate = $("#searchProductDate").val(); //生产日期
  777. var batchNumber = $("#searchBatchNumber").val(); //产品编码
  778. var manufacturer = $("#searchManufacturer").val(); //生产厂家
  779. var problemCode = $("#searchProblemCode").val(); //问题代码
  780. var notifications = $("#searchNotifications").val(); //通知人
  781. var type = $("#searchOrderType").val(); //工单类别
  782. var duplicate = $("#searchOrderRepeat").val();//重复工单
  783. var dealTimely = $("#searchDealTimely").val(); // 工单级别
  784. var see = $("#searchSee").val(); // 处理专员是否只查看负责区域单子
  785. var isdc = 2;
  786. var url = huayi.config.callcenter_url + "WorkOrder/GetList?token=" + token;
  787. url += "&state=" + state + "&code=" + code + "&area=" + area + "&office=" + office + "&starttime=" + starttime
  788. + "&endtime=" + endtime + "&productType=" + productType + "&productDate=" + productDate + "&batchNumber=" + batchNumber
  789. + "&manufacturer=" + manufacturer + "&problemCode=" + problemCode + "&notifications=" + notifications
  790. + "&type=" + type + "&duplicate=" + duplicate + "&dealTimely=" + dealTimely + "&see=" + see + "&isdc=" + isdc;
  791. window.location.href = url;
  792. }