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WorkOrder.js 28KB

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  1. var selid;//工单ID
  2. $(document).ready(function() {
  3. initTable();
  4. $(".ss").click(function() {
  5. initTable();
  6. $(".Closed").trigger('click');
  7. })
  8. $('.plasechoce').click(function() {
  9. $(this).parent().siblings('input').val('');
  10. })
  11. // 工单详情、记录切换
  12. $(".ckxq ul li").click(function() {
  13. $(this).addClass("Active").siblings().removeClass("Active");
  14. var i = $(this).index();
  15. $(".gdxq").hide();
  16. $(".gdxq").eq(i).show();
  17. if(i === 0) {
  18. getWorkOrderDetails();
  19. } else if(i === 1) {
  20. getWorkOrderRecord();
  21. }
  22. });
  23. $(".Closed").click(function() {
  24. $(".ckxq").addClass("Hidens");
  25. });
  26. $("input[name='ltype']").click(function() {
  27. var val = $("input[name='ltype']:checked").val();
  28. if(val == '0') {
  29. $(".js").show();
  30. } else if(val == '1') {
  31. $(".js").hide();
  32. }
  33. })
  34. laydate.render({
  35. elem: '#greetingTimes',
  36. range: '~',
  37. // type: 'datetime',
  38. //max : 31,
  39. // min: 0,
  40. theme: '#1ab394',
  41. });
  42. //坐席
  43. getSeating();
  44. //大区
  45. getArea();
  46. //产品代码
  47. getProductType();
  48. //生产厂家
  49. getProductFactory();
  50. //问题代码
  51. getProblemCode();
  52. //工单级别
  53. getDealTimely();
  54. var setting3 = {
  55. data: {
  56. key: {
  57. name: "F_AreaName"
  58. },
  59. simpleData: {
  60. enable: true,
  61. idKey: "F_Id",
  62. pIdKey: "F_ParentId",
  63. rootPId: 0
  64. }
  65. },
  66. callback: {
  67. onClick: changeTreeClick
  68. }
  69. }
  70. function changeTreeClick(event, treeId, treeNode) {
  71. var areaParent = treeNode.getPath();
  72. if (areaParent[1]) {
  73. areaParent1=areaParent[0].F_AreaName
  74. areaParent2=areaParent[1].F_AreaName
  75. $('#typeclass').val(areaParent1+"/"+areaParent2);
  76. $('.inps2').val(areaParent1);
  77. $('.inps3').val(areaParent2);
  78. }else{
  79. layer.msg("请选择最下级菜单");
  80. }
  81. $('.addTree1').hide();
  82. };
  83. $('.down').click(function() {
  84. if($('.treeList').css('display') == 'block') {
  85. $('.treeList').css('display', 'none')
  86. } else {
  87. $('.treeList').css('display', 'block')
  88. }
  89. })
  90. $('#typeclass').click(function() {
  91. $('.treeList').css('display', 'block')
  92. })
  93. $('.treeList').mouseleave(function() {
  94. $(this).css('display', 'none')
  95. })
  96. function getSeating() {
  97. $.ajax({
  98. type: "get",
  99. url: huayi.config.callcenter_url + "CallInScreen/GetUsers",
  100. dataType: 'json',
  101. async: true,
  102. data: {
  103. token: $.cookie("token")
  104. },
  105. success: function(data) {
  106. var Count = data.data.user;
  107. $(Count).each(function(i, n) {
  108. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo($("#userid"));
  109. })
  110. }
  111. });
  112. }
  113. })
  114. //编辑器配置
  115. KindEditor.ready(function(K) {
  116. window.changeEditor = K.create('#cl_gdnr'); //修改弹出框编辑器
  117. });
  118. var F_UserCode = localStorage.getItem('F_UserCode');
  119. // 根据重要级别判断工单颜色
  120. function View(val, row) {
  121. if (row.F_DealTimely === "Ⅰ级") {
  122. return '<div class="imgs" ><a class="xg workOrderIdColorRed" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  123. } else if (row.F_DealTimely === "Ⅱ级") {
  124. return '<div class="imgs" ><a class="xg workOrderIdColorGreen" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  125. } else if (row.F_DealTimely === "普通工单") {
  126. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  127. } else {
  128. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  129. }
  130. $("#F_UserCode").val(row.CreateUser);
  131. }
  132. // 工单来源返回值判断
  133. function workOrderSourceJudge (val, row) {
  134. if (val === 1) {
  135. return '<div>PC</div>';
  136. } else if (val === 2) {
  137. return '<div>APP</div>';
  138. } else if (val === 3) {
  139. return '<div>微信</div>';
  140. } else {
  141. return '<div></div>';
  142. }
  143. }
  144. // 工单类别返回值判断
  145. function workOrderTypeJudge (val, row) {
  146. if (val === 1) {
  147. return '<div>咨询</div>';
  148. } else if (val === 2) {
  149. return '<div>投诉</div>';
  150. } else if (val === 3) {
  151. return '<div>重复</div>';
  152. } else {
  153. return '<div></div>';
  154. }
  155. }
  156. // 工单状态返回值判断
  157. function workOrderStateJudge (val, row) {
  158. if (val === 0) {
  159. return '<div>待提交</div>';
  160. } else if (val === 1) {
  161. return '<div>待分派</div>';
  162. } else if (val === 2) {
  163. return '<div>待接单</div>';
  164. } else if (val === 3) {
  165. return '<div>待处理</div>';
  166. } else if (val === 4) {
  167. return '<div>处理中</div>';
  168. } else if (val === 5) {
  169. return '<div>退回待分派</div>';
  170. } else if (val === 6) {
  171. return '<div>退回待提交</div>';
  172. } else if (val === 10) {
  173. return '<div>已完成</div>';
  174. } else {
  175. return '<div></div>';
  176. }
  177. }
  178. //格式化 字符长度 25
  179. function formatterAddressResult(val) {
  180. if(val) {
  181. var strAddressResult = decodeURIComponent(val);
  182. strAddressResult = helper.filter.filterHTMLTag(strAddressResult);
  183. if(strAddressResult.length > 25) {
  184. strAddressResult = strAddressResult.substring(0, 25) + '...';
  185. }
  186. return strAddressResult;
  187. }
  188. }
  189. //格式化 字符长度 8
  190. function formatterCharacterLength(val) {
  191. if(val) {
  192. var characterLength = decodeURIComponent(val);
  193. characterLength = helper.filter.filterHTMLTag(characterLength);
  194. if(characterLength.length > 8) {
  195. characterLength = characterLength.substring(0, 8) + '...';
  196. }
  197. return characterLength;
  198. }
  199. }
  200. // 获取工单详情页面
  201. function getWorkOrderDetailsPage(id) {
  202. selid = id;
  203. $(".ckxq").removeClass("Hidens");
  204. $(".ckxq ul li").eq(0).trigger("click");
  205. getWorkOrderDetails();
  206. }
  207. // 工单详情
  208. function getWorkOrderDetails() {
  209. console.log(selid,typeof(selid))
  210. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDetails', {
  211. id: selid,
  212. token: $.cookie("token")
  213. }, function(result) {
  214. if(result.state.toLowerCase() == "success") {
  215. if(result.rows.length > 0) {
  216. var data = result.rows[0];
  217. $("#detailWorkOrderId").text(data.F_WorkOrderId);
  218. $("#detailSource").text(workOrderDetailsSourceJudge(data)); //工单来源
  219. $("#detailType").text(workOrderDetailsTypeJudge(data)); //工单类别
  220. $("#detailAreaName").html(data.F_AreaName);
  221. $("#detailOfficeName").text(data.F_OfficName);
  222. $("#detailCreateTime").text(data.F_CreateTime);
  223. $("#detailDealTimely").text(data.F_DealTimely); //重要级别
  224. $("#detailReason").text(data.F_Reason); //重要原因
  225. $("#detailCusName").text(data.F_CusName);
  226. $("#detailCusPhone").text(data.F_CusPhone);
  227. $("#detailAddress").text(data.F_AddRess);
  228. $("#detailProductType").text(data.F_ProductType); //产品代码
  229. $("#detailProductName").text(data.F_ProductName);
  230. $('#detailSpecifications').text(data.F_Specifications);
  231. $("#detailPRoductDate").text(data.F_ProductDate);
  232. $("#detailBatchNumber").text(data.F_BatchNumber);
  233. $("#detailManufacturer").text(data.F_Manufacturer);
  234. $("#detailProblemCode").text(data.F_ProblemCode); //问题代码
  235. $("#detailQualityProblem").text(data.F_QualityProblem);
  236. $("#detailNotifications").text(data.F_Notifications);
  237. $("#detailReceivingPerson").text(data.F_ReceivingPerson);
  238. $("#detailSerialNumber").text(data.F_SerialNumber);
  239. $("#detailState").text(workOrderDetailsStateJudge(data)); //工单状态
  240. $("#detailContent").text(data.F_Content);
  241. $("#detailDealResult").text(data.F_DealResult); //落实情况
  242. $("#detailDealUser").text(data.F_DealUser);
  243. $("#detailDealTime").text(data.F_DealTime);
  244. }
  245. }
  246. })
  247. }
  248. // 工单记录
  249. function getWorkOrderRecord() {
  250. //先销毁表格
  251. $('#workOrderRecord').bootstrapTable('destroy');
  252. //初始化表格,动态从服务器加载数据
  253. $('#workOrderRecord').bootstrapTable({
  254. method: "get", //使用get请求到服务器获取数据
  255. url: huayi.config.callcenter_url + "WorkOrder/GetDetails", //获取数据的Servlet地址
  256. contentType: 'application/x-www-form-urlencoded',
  257. striped: true, //表格显示条纹
  258. pagination: true, //启动分页
  259. pageSize: 10, //每页显示的记录数
  260. pageNumber: 1, //当前第几页
  261. pageList: [10, 20, 50, 100], //记录数可选列表
  262. search: false, //是否启用查询
  263. showColumns: false, //显示下拉框勾选要显示的列
  264. showRefresh: false, //显示刷新按钮
  265. sidePagination: "server", //表示服务端请求
  266. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  267. //设置为limit可以获取limit, offset, search, sort, order
  268. queryParamsType: "undefined",
  269. queryParams: function queryParams(params) { //设置查询参数
  270. var param = {
  271. id: selid, // 工单ID
  272. token: $.cookie("token")
  273. };
  274. return param;
  275. },
  276. responseHandler: function(res) {
  277. return {
  278. "total": res.itemlasts.length,//总页数
  279. "rows": res.itemlasts //数据
  280. };
  281. },
  282. onLoadSuccess: function() { //加载成功时执行
  283. //layer.msg("加载成功");
  284. },
  285. onLoadError: function() { //加载失败时执行
  286. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  287. }
  288. });
  289. }
  290. // 工单详情中判断工单来源的值
  291. function workOrderDetailsSourceJudge (data) {
  292. if (data.F_Source === 1) {
  293. return 'PC';
  294. } else if (data.F_Source === 2) {
  295. return 'APP';
  296. } else if (data.F_Source === 3) {
  297. return '微信';
  298. } else {
  299. return '';
  300. }
  301. }
  302. // 工单详情中工单类别返回值判断
  303. function workOrderDetailsTypeJudge (data) {
  304. if (data.F_Type === 1) {
  305. return '咨询';
  306. } else if (data.F_Type === 2) {
  307. return '投诉';
  308. } else if (data.F_Type === 3) {
  309. return '重复';
  310. } else {
  311. return '';
  312. }
  313. }
  314. // 工单详情中工单状态返回值判断
  315. function workOrderDetailsStateJudge (data) {
  316. if (data.F_State === 0) {
  317. return '待提交';
  318. } else if (data.F_State === 1) {
  319. return '待分派';
  320. } else if (data.F_State === 2) {
  321. return '待接单';
  322. } else if (data.F_State === 3) {
  323. return '待处理';
  324. } else if (data.F_State === 4) {
  325. return '处理中';
  326. } else if (data.F_State === 5) {
  327. return '退回待分派';
  328. } else if (data.F_State === 6) {
  329. return '退回待提交';
  330. } else if (data.F_State === 10) {
  331. return '已完成';
  332. } else {
  333. return '';
  334. }
  335. }
  336. // 工单详情中重复工单返回值判断
  337. function workOrderDetailsDuplicateJudge (data) {
  338. if (data.F_Duplicate === 0) {
  339. return '未重复';
  340. } else if (data.F_Duplicate === 1) {
  341. return '重复';
  342. } else {
  343. return '';
  344. }
  345. }
  346. // 工单记录中工单状态返回值判断
  347. function formatterWorkOrderRecordStatus(val, row) {
  348. var formatterWorkOrderRecordStatusStr = '';
  349. if (row.F_WoState === 0){
  350. formatterWorkOrderRecordStatusStr = "待提交";
  351. }
  352. if (row.F_WoState === 1){
  353. formatterWorkOrderRecordStatusStr = "待分派";
  354. }
  355. if (row.F_WoState === 2){
  356. formatterWorkOrderRecordStatusStr = "待接单";
  357. }
  358. if (row.F_WoState === 3){
  359. formatterWorkOrderRecordStatusStr = "待处理";
  360. }
  361. if (row.F_WoState === 4){
  362. formatterWorkOrderRecordStatusStr = "处理中";
  363. }
  364. if (row.F_WoState === 5){
  365. formatterWorkOrderRecordStatusStr = "退回待分派";
  366. }
  367. if (row.F_OptType == 6){
  368. formatterWorkOrderRecordStatusStr = "退回待提交";
  369. }
  370. if (row.F_OptType == 10){
  371. formatterWorkOrderRecordStatusStr = "已完成";
  372. }
  373. return formatterWorkOrderRecordStatusStr;
  374. }
  375. // 获取当前登录人
  376. function getLoginPersonNow() {
  377. $.ajax({
  378. type: "get",
  379. url: huayi.config.callcenter_url + "UserAccount/GetNowUser",
  380. dataType: 'json',
  381. async: true,
  382. data: {
  383. token: $.cookie("token")
  384. },
  385. success: function(data) {
  386. var userRoleCode = data.data.role.F_RoleCode;
  387. // 判断角色权限
  388. authorizeOperateButton(userRoleCode)
  389. }
  390. });
  391. }
  392. //获取 userRoleCode 判断按钮权限
  393. function authorizeOperateButton(userRoleCode) {
  394. // userRoleCode = "";//测试数据
  395. //所有人均有创建和查询的功能,XTGLY-系统维护、CJGLY-超级管理员拥有所有权限
  396. $('.tool_downs').find('[authorize=yes]').hide();
  397. $('#workorderlist').find('.workOprate').hide();
  398. switch(userRoleCode) {
  399. case "XTGLY": // 系统维护
  400. case "CJGLY": // 超级管理员
  401. $('.tool_downs').find('[authorize=yes]').show();
  402. $('#workorderlist').find('.workOprate').show();
  403. break;
  404. case "JDYPTZX": // 普通坐席 创建 提交
  405. case "JDYBZZX": // 坐席班长 创建 提交
  406. $('.tool_downs').find('[id*="HY_submit"]').show(); //指派
  407. $('.tool_downs').find('[id*="HY_edit"]').show(); //修改
  408. $('.tool_downs').find('[id*="HY_mark"]').show(); //标记
  409. $('.tool_downs').find('[id*="HY_remark_"]').show(); //备注
  410. $('.tool_downs').find('[id*="HY_delete"]').show(); //删除
  411. $('.tool_downs').find('[id*="HY_return"]').hide(); //退回
  412. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  413. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  414. $('#workorderlist').find('.workOprate1').show(); //待指派
  415. $('#workorderlist').find('.workOprate7').show(); //综合查询
  416. break;
  417. case "BSCJL": // 办事处经理 转派、退回、修改、删除、
  418. $('.tool_downs').find('[id*="HY_transfer"]').show(); //指派
  419. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  420. $('.tool_downs').find('[id*="HY_edit"]').hide(); // 修改
  421. $('.tool_downs').find('[id*="HY_remark_"]').hide(); //备注
  422. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  423. $('.tool_downs').find('[id*="HY_return"]').show(); //退回
  424. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  425. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  426. $('#workorderlist').find('.workOprate2').show(); //待指派
  427. $('#workorderlist').find('.workOprate3').show(); //待接受
  428. $('#workorderlist').find('.workOprate4').show(); //待处理
  429. $('#workorderlist').find('.workOprate5').show(); //处理中
  430. $('#workorderlist').find('.workOprate6').show(); //已处理
  431. $('#workorderlist').find('.searchType').removeClass('W60margin').addClass('W100');
  432. break;
  433. case "YWY": //YWY-业务人员 退回/接单、处理 、修改
  434. $('.tool_downs').find('[id*="HY_transfer"]').hide(); //指派
  435. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  436. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  437. $('.tool_downs').find('[id*="HY_edit"]').hide(); //修改
  438. $('.tool_downs').find('[id*="HY_remark_"]').hide(); //备注
  439. $('.tool_downs').find('[id*="HY_dealWith"]').show(); //处理
  440. $('.tool_downs').find('[id*="HY_return"]').show();//退回
  441. $('.tool_downs').find('[id*="HY_order"]').show();//接单
  442. $('#workorderlist').find('.workOprate3').show(); //待接单
  443. $('#workorderlist').find('.workOprate4').show(); //待处理
  444. $('#workorderlist').find('.workOprate5').show(); //处理中
  445. $('#workorderlist').find('.searchType').removeClass('W60margin').addClass('W100');
  446. break;
  447. default:
  448. break;
  449. }
  450. }
  451. //格式化操作 (待提交)
  452. function formatterSubmit(val, row) {
  453. return '<ul class="tool_downs">' +
  454. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_submit_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 1)" title="提交">提交</a></li>' +
  455. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  456. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  457. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_remark_' + row.F_Id + '" onclick="btn_remark(\'' + row.F_Id + '\')" title="备注">备注</a></li>' +
  458. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  459. '</ul>';
  460. }
  461. //格式化操作 (待指派)
  462. function formatterDesig(val, row) {
  463. return '<ul class="tool_downs">' +
  464. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 2)" title="指派">指派</a></li>' +
  465. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  466. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  467. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  468. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  469. '</ul>';
  470. }
  471. //格式化操作 (待处理)
  472. function formatterOprateDispose(val, row) {
  473. return '<ul class="tool_downs">' +
  474. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\',)" title="处理">处理</a></li>' +
  475. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  476. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  477. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  478. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  479. '</ul>';
  480. }
  481. //格式化操作 (已处理)
  482. function formatterProcessed(val, row) {
  483. return '<ul class="tool_downs">' +
  484. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  485. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  486. '</ul>';
  487. }
  488. //格式化操作 (处理中)
  489. function formatterProcessing(val, row) {
  490. return '<ul class="tool_downs">' +
  491. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\')" title="处理">处理</a></li>' +
  492. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  493. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  494. '</ul>';
  495. }
  496. //格式化操作 (综合查询)
  497. function formatterIntegratedQuery(val, row) {
  498. return '<ul class="tool_downs">' +
  499. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_remark_' + row.F_Id + '" onclick="btn_remark(\'' + row.F_Id + '\')" title="备注">备注</a></li>' +
  500. '</ul>';
  501. }
  502. //格式化操作 (待接单)
  503. function formatterReceive(val,row) {
  504. return '<ul class="tool_downs">' +
  505. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_order_' + row.F_Id + '" onclick="btn_order(\'' + row.F_Id + '\')" title="接单">接单</a></li>' +
  506. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  507. '</ul>';
  508. }
  509. //指派工单,提交工单
  510. function btn_transfer(id, type) {
  511. if (type === 1) {
  512. var title = "提交工单";
  513. var areaTransfer = ['50%', '50%'];
  514. } else if (type === 2) {
  515. var title = "指派工单";
  516. var areaTransfer = ['40%', '45%'];
  517. }
  518. layer.open({
  519. type: 2,
  520. title: title,
  521. maxmin: true, //开启最大化最小化按钮
  522. area: areaTransfer,
  523. content: "../WorkOrder/WorkOrderTransfer.html?id=" + id + "&type=" + type,
  524. });
  525. }
  526. //修改工单
  527. function btn_edit(val) {
  528. var id = val;
  529. layer.open({
  530. type: 2,
  531. title: '修改工单',
  532. maxmin: true, //开启最大化最小化按钮
  533. area: ['80%', '90%'],
  534. content: '../WorkOrder/Xga.html?id=' + id
  535. // content: 'addZhiShiKuManger.html?addId=' + id + '&addPid='+ pid +'&addName='+ name +''
  536. });
  537. }
  538. //备注
  539. function btn_remark(val) {
  540. var id = val;
  541. layer.open({
  542. type: 2,
  543. title: '备注',
  544. maxmin: true, //开启最大化最小化按钮
  545. area: ['40%', '40%'],
  546. content: '../WorkOrder/WorkOrderRemark.html?id=' + id
  547. });
  548. }
  549. //标记工单
  550. function btn_mark(val) {
  551. var id = val;
  552. layer.open({
  553. type: 2,
  554. title: '标记工单',
  555. maxmin: true, //开启最大化最小化按钮
  556. area: ['40%', '30%'],
  557. content: '../WorkOrder/WorkOrderMark.html?id=' + id
  558. });
  559. }
  560. //接收工单
  561. function btn_order(id) {
  562. layer.confirm('确认要接单吗?', {
  563. btn: ['是', '否'] //按钮
  564. }, function() {
  565. $.post(huayi.config.callcenter_url + 'WorkOrder/SureWorkOrder', {
  566. id: id,
  567. "token": $.cookie("token")
  568. }, function(result) {
  569. result = $.parseJSON(result);
  570. if(result.state.toLowerCase() == "success") {
  571. layer.msg("接单成功");
  572. initTable();
  573. }
  574. })
  575. });
  576. }
  577. //处理工单
  578. function btn_dealWith(id) {
  579. layer.open({
  580. type: 2,
  581. title: '处理工单',
  582. maxmin: true, //开启最大化最小化按钮
  583. area: ['35%', '45%'],
  584. content: "../WorkOrder/WorkOrderDealWith.html?id=" + id
  585. });
  586. }
  587. //退回工单
  588. function btn_return(id){
  589. layer.open({
  590. type: 2,
  591. title: '退回工单',
  592. maxmin: true, //开启最大化最小化按钮
  593. area: ['40%', '40%'],
  594. content: "../WorkOrder/WorkOrderReturn.html?id=" + id
  595. });
  596. }
  597. //删除
  598. function btn_deleteid(id) {
  599. layer.confirm('确定删除当前记录?', {
  600. btn: ['是', '否'] //按钮
  601. }, function(index) {
  602. /*执行删除*/
  603. $.ajax({
  604. type: "get",
  605. url: huayi.config.callcenter_url + "WorkOrder/DelWorkOrder",
  606. dataType: 'json',
  607. async: true,
  608. data: {
  609. ids: id,
  610. token: $.cookie("token")
  611. },
  612. success: function(data) {
  613. layer.msg("删除成功!");
  614. $('#workorderlist').bootstrapTable('refresh');
  615. $('#workorderlist_').bootstrapTable('refresh');
  616. layer.close(index);
  617. initTable();
  618. }
  619. });
  620. });
  621. }
  622. /*
  623. * 搜索功能
  624. * 大区
  625. * 办事处
  626. * 产品代码
  627. * 生产厂家
  628. * 问题代码
  629. * 通知人
  630. * 工单级别
  631. */
  632. //大区
  633. function getArea() {
  634. $("#searchArea").empty();
  635. $("#searchArea").append('<option selected="selected" value="">请选择大区</option>');
  636. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  637. "token": $.cookie("token"),
  638. pid: 1,
  639. F_Layer: 1,
  640. }, function (data) {
  641. if (data.state.toLowerCase() == "success") {
  642. var content = data.data;
  643. $(content).each(function (i, n) {
  644. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchArea"));
  645. })
  646. }
  647. })
  648. }
  649. //办事处
  650. function getOffice() {
  651. $("#searchOffice").empty();
  652. $("#searchOffice").append('<option selected="selected" value="">请选择办事处</option>');
  653. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  654. "token": $.cookie("token"),
  655. F_Layer:2,
  656. pid:$("#searchArea").val(),
  657. }, function (data) {
  658. if (data.state.toLowerCase() == "success") {
  659. var content = data.data;
  660. $(content).each(function (i, n) {
  661. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchOffice"));
  662. })
  663. }
  664. })
  665. }
  666. //获取所在区域办事处
  667. $("#searchArea").on("change", function() {
  668. getOffice();
  669. getSubmitter();
  670. })
  671. //产品代码
  672. function getProductType() {
  673. $.ajax({
  674. type: "get",
  675. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  676. dataType: 'json',
  677. async: true,
  678. data: {
  679. token: $.cookie("token"),
  680. flag: "CPDM"
  681. },
  682. success: function(data) {
  683. var Count = data.data;
  684. $(Count).each(function(i, n) {
  685. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProductType"));
  686. })
  687. }
  688. });
  689. }
  690. //生产厂家
  691. function getProductFactory() {
  692. $("#searchManufacturerDataList").empty();
  693. $("#searchManufacturerDataList").append('<option value="不清"></option>');
  694. $.getJSON(huayi.config.callcenter_url + "EquipmentNumber/GetList", {
  695. "token": $.cookie("token"),
  696. keywords: "",
  697. pageindex: "1",
  698. pagesize: "200",
  699. }, function (data) {
  700. if (data.state.toLowerCase() == "success") {
  701. var content = data.rows;
  702. $(content).each(function (i, n) {
  703. $("#searchManufacturerDataList").append('<option value="'+ n.F_Production + '">');
  704. })
  705. }
  706. })
  707. }
  708. //通知人
  709. function getSubmitter() {
  710. $("#searchNotifications").empty();
  711. $("#searchNotifications").append('<option selected="selected" value="" deptId="">请选择通知人</option>');
  712. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
  713. "token": $.cookie("token"),
  714. type: 1,
  715. dptid: $("#searchArea").val(),
  716. }, function (data) {
  717. var content = data.rows;
  718. $(content).each(function (i, n) {
  719. $("<option value='" + n.F_UserName + "'deptId='" + n.F_DeptId + "'>" + n.F_UserName + "</option>").appendTo($("#searchNotifications"));
  720. })
  721. })
  722. }
  723. // 问题代码
  724. function getProblemCode() {
  725. $.ajax({
  726. type: "get",
  727. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  728. dataType: 'json',
  729. async: true,
  730. data: {
  731. token: $.cookie("token"),
  732. flag: "WTDM"
  733. },
  734. success: function(data) {
  735. var Count = data.data;
  736. $(Count).each(function(i, n) {
  737. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProblemCode"));
  738. })
  739. }
  740. });
  741. }
  742. // 工单级别
  743. function getDealTimely() {
  744. $.ajax({
  745. type: "get",
  746. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  747. dataType: 'json',
  748. async: true,
  749. data: {
  750. token: $.cookie("token"),
  751. flag: "GDDJ"
  752. },
  753. success: function(data) {
  754. var Count = data.data;
  755. $(Count).each(function(i, n) {
  756. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchDealTimely"));
  757. })
  758. }
  759. });
  760. }
  761. // 按回车搜索
  762. document.onkeydown = function (e) {
  763. var theEvent = window.event || e;
  764. var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
  765. if (code == 13) {
  766. initTable();
  767. }
  768. }
  769. // 导出
  770. function dcexcel(state) {
  771. var token = $.cookie("token");
  772. var code = $("#searchCode").val(); //工单编号
  773. var area = $("#searchArea").val(); //大区
  774. var office = $("#searchOffice").val(); //办事处
  775. var starttime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0]; //开始时间
  776. var endtime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1]; //结束时间
  777. var productType = $("#searchProductType").val(); //产品代码
  778. var productDate = $("#searchProductDate").val(); //生产日期
  779. var batchNumber = $("#searchBatchNumber").val(); //产品编码
  780. var manufacturer = $("#searchManufacturer").val(); //生产厂家
  781. var problemCode = $("#searchProblemCode").val(); //问题代码
  782. var notifications = $("#searchNotifications").val(); //通知人
  783. var type = $("#searchOrderType").val(); //工单类别
  784. var duplicate = $("#searchOrderRepeat").val();//重复工单
  785. var dealTimely = $("#searchDealTimely").val(); // 工单级别
  786. var see = $("#searchSee").val(); // 处理专员是否只查看负责区域单子
  787. var isdc = 2;
  788. var url = huayi.config.callcenter_url + "WorkOrder/GetList?token=" + token;
  789. url += "&state=" + state + "&code=" + code + "&area=" + area + "&office=" + office + "&starttime=" + starttime
  790. + "&endtime=" + endtime + "&productType=" + productType + "&productDate=" + productDate + "&batchNumber=" + batchNumber
  791. + "&manufacturer=" + manufacturer + "&problemCode=" + problemCode + "&notifications=" + notifications
  792. + "&type=" + type + "&duplicate=" + duplicate + "&dealTimely=" + dealTimely + "&see=" + see + "&isdc=" + isdc;
  793. window.location.href = url;
  794. }